Name: Rezydent
Address: Grodzka, 9, Cracow, 31006, PL

10/10

Exceptional

26 Jul 2026

Leigh Anne

Everything was fantastic but only thing I think would have made it so much better is a fridge in the rooms. Iv never stayed in a hotel that does t provide a fridge in the room and they provide coffee but no milk but then they was no fridge to store your own

6/10

Pleasant

23 Jul 2026

Malgorzata

Great stay! One thing missing was A/C

10/10

Exceptional

19 Jul 2026

Richard

Lovely small quirky hotel with amazing breakfast and friendly helpful staff

10/10

Exceptional

16 Jul 2026

Ronald

Convenient hotel in the middle of the old town. Walk to shops and restaurants just outside the door. Convenient to sights snd local street cars.

Partner

8/10

Excellent

13 Jul 2026

Andrey

Good, clean hotel with very helpful and friendly staff. The only downside is that there is no air conditioning, so you need to keep the window open. Since the hotel is located on a busy tourist street, it can be quite noisy at night. The hotel does provide earplugs, though. No magnet room keys either. Quite uncomfortable to care key with a knob in pocket and they provide only one. There is internet but the signal is low and speed is slo w.

Family

10/10

Exceptional

12 Jul 2026

Wayne

Perfect position just off main square

Family_with_children

6/10

Pleasant

12 Jul 2026

Margaret

Clean but old. No AC in the room. Close to rynek.

Family_with_children

6/10

Pleasant

26 Jun 2026

Teifion

The hotel is situated very central and as such seeing the sites, going to cafes and bars is a very short walk, check in was easy and the staff very friendly, we had a room on the first floor at the front, the room had tea and coffee but no milk and no fridge to store milk, no air con which was a big negative as the weather was lovely but the room became uncomfortable, we had 2 windows, one of which was broken, we were provided with a fan but it didn't work, because of the location with the window open the noise was terrible, people shouting in the street until 4 or 5am, this isn't the hotels fault but worth considering as if you want a good night's sleep you'll struggle here. Overall though we had a great time.

Partner

6/10

Pleasant

12 Jun 2026

Kevin

Location is right near the main square so excellent. Only complaint is that it is a bit loud during the evenings where you have to sleep with ear plugs (which at times is not even enough). Outside of that good value and location is excellent

Self

8/10

Excellent

11 Jun 2026

john

Central location

Self

10/10

Exceptional

07 Jun 2026

Andrew

Excellent all round service

Friends

8/10

Excellent

05 Jun 2026

Lesley

Hotel is in a great location just a minute from old town main square. Rooms are basic but clean with tea/coffee making facilities (no milk). Good shower room. Our room was on 3rd floor at the back and was very quiet.
There was no lift in our building (which we missed in the description) and being the 3rd floor was difficult due to mobility issues but no option to change as hotel was fully booked.
It does have 24 hour reception but we weren't in the main building so I wouldn't have felt safe as a solo traveler.
We did think about breakfast but after seeing it we opted to eat out which was nicer and cheaper.
We would stay again if could be guaranteed main building.

Friends

8/10

Excellent

04 Jun 2026

Alex

Location was superb and the staff were very friendly. The room was clean but lacked amenities, no elevator so after a long day of walking through town, walking up those stairs were brutal. The TV had no smart access so you were stuck with just polish channels. Overall the hotel was an 8/10. I would stay there again

Partner

10/10

Exceptional

04 Jun 2026

Lee

Great hotel and great location

Partner

10/10

Exceptional

03 Jun 2026

Mari

The hotel was only about 30 seconds walk away from the taxi drop-off or a tram stop, and in the heart of the old town square! When I visited there it was during the heatwave so not having a mini fridge was a tiny bit of inconvenience but it won't be an issue for the most cases. There are small shops just outside the hotel to buy cold drinks and other groceries anyway :)

Lovely room with high ceilings, bins were emptied and towels were changed on request daily. I only tried the breakfast once, but the selections were enough to fill you up and tasty.

It was a perfect environment for a solo traveller like me, I'll stay at this hotel again when I visit Kraków next time!

10/10

Exceptional

02 Jun 2026

Juliana

Very clean and well-kept room, easy elevator access and window view to the streets of Krakow.

Self

8/10

Excellent

31 May 2026

PAUL

Our rooms were at the back of a courtyard, through a pizza restaurant, up 4 flights of stairs, numerous doors to open to access the rooms.Rooms clean & spacious, no air con, but pedestal fan.Continental Breakfast was well stocked & enjoyable.Very close ( 20m ) to main square.Overall enjoyable stay.8/10

Friends_and_family Family

10/10

Exceptional

29 May 2026

Louise

We stayed here for 4 nights. The staff were friendly and helpful, they showed us to our room and provided us with plenty of information about our stay. As we were checking out in the early hours they even offered us a breakfast bag so that we didn’t miss out. The hotel is just off of the main market square and served as a great base for exploring. We couldn’t hear any of the noise that other reviews speak of. I would definitely stay here again if visiting Krakow.

Family

6/10

Pleasant

26 May 2026

Daniele

Hôtel très bien situé mais très bruyant parce que notre chambre donnait sur une rue très très achalandée. Jusqu’à 23 heures, Trop bruyant pour ouvrir la fenêtre et il n’y a pas d’air climatisé. Ce ne nous a pas vraiment dérangé mais à considérer pour une réservation durant l’été. Il faut avouer qu’il y a eu deux deux événements importants durant notre séjour ( une manifestation annuelle et une rencontre festive pour l’équipe de football) Ils fournissent les bouchons d’oreille et il y avait un ventilateur dans la chambre. Les lieux étaient propres, le personnel serviable et courtois, le buffet-déjeuner bien satisfaisant. Beaucoup de boutiques, restaurants aux alentours.

Partner

10/10

Exceptional

24 May 2026

Jussara

Best erea in town. Staff was a great help.specially Cris. Very good price. I strongly recommend.

Self

10/10

Exceptional

22 May 2026

ALLAN GORDON

Great place

6/10

Pleasant

22 May 2026

KEITH RICHARD

The staff was amazing, helpful in every way.....beds were very uncomfortable, shower didn't work properly...shower head wouldn't stay in place....poland is beautiful in every way...

Family

10/10

Exceptional

20 May 2026

Susan

Ideal location, clean room and very friendly staff

Family_with_children

6/10

Pleasant

15 May 2026

Rebecca Jayne

Location was brilliant to the market square. Didn’t mind the noise of the cafe at all, apart from them emptying their bottle banks late at night.

Not great for people with disabilities or people who find steps difficult to climb up or down, as there is only a lift to certain rooms. If you book breakfast to be included you have to again walk down and back up. Flight and a half of stairs.

Breakfast was lovely, with lots of cheeses, bread and hot items too. There needs to be another toaster and coffee machine to keep up with the demand, but overall very nice layout and choices.

Friends

6/10

Pleasant

14 May 2026

Annika

Breakfast was basic

Family

8/10

Excellent

13 May 2026

Cristina

Breakfast was ok. Cleaners forget to clean our room and left the garbage on the chair. Located in old town so walkable to restaurants, shopping so great for tourist.

Friends_and_family Family

10/10

Exceptional

13 May 2026

John

Location cannot be beaten. Price of room very good. Outside noisy small price to pay for the location. Needed help to operate the lock and get extra pillowcase, but after that was managing fine. Breakfast average, but if you want full English go to Paul’s Place nearby. Had kettle and coffee and teabags only grumble no milk provided if you want hot tea. Only very minor grumbles still deserves 5 stars as the overall picture.

Self

10/10

Exceptional

10 May 2026

Marco

Fantastic location within walking distance to the Market Square. Even though it’s an older, established hotel, the rooms feel well maintained, large, and very clean. We loved the big, delicious breakfast, especially the variety of option and fresh bread (plus gluten-free options if you ask!). The staff was super helpful, and the stay was perfect.

Partner

6/10

Pleasant

09 May 2026

THOMAS

Hotel was near to main square , however it was separate from main reception we had to walk down the street to the reception and restaurant. There was no lift , we had to walk 3 fights of steps with luggage, very noisy at night , pillows were either lumpy or think and hard , no milk provided , rooms were clean but basic

Partner

8/10

Excellent

04 May 2026

Conner

Hardly seen any staff apart from check in/out as room was outwith main reception building. Stay was hassle free, rooms were basic but very clean and ideal location just off the main square. Would stay again and recommend to others!

Friends

10/10

Exceptional

03 May 2026

Karthikeyan

Situated at the main town square, this hotel is ideal to explore the town. Rooms were clean and well maintained

Friends

10/10

Exceptional

29 Apr 2026

Annette

Great location in Old Town. Many restaurants to choose from. Room was very spacious and breakfast provided was excellent.

10/10

Exceptional

28 Apr 2026

Kelly

I really enjoyed my stay at this hotel. AMAZING locations. Very friendly and helpful reception staff. Would definitely stay here again

Self

10/10

Exceptional

27 Apr 2026

Scott

Our room was clean and large. Very comfortable. It was nice to have a couch to sit on occasion. The bed was comfortable. The location can't be beat! We will definitely stay here again when we return!

Partner

6/10

Pleasant

22 Apr 2026

Christopher William

I stayed here from 4/16-4/21 while on vacation to Krakow Poland. The positives were that the room was clean, they did clean my room everyday, which was nice. The staff were not as welcoming as I had wished they were. I did ask if I room was ready early, sharing the fact that I had not slept on the way in due to a screaming baby on my flight, and I was denied. I waiting a couple more hours, asked again, and was yet denied. The second time I asked, it was around 1:30 pm.

Also, had a charging bank for my phone. As I was trying to make sure I had the right adapters, and was confused a bit, I was not helped at all, and was sent on a goose chase, only to be told by the same reception desk staff that day that my charging bank was useless. Thankfully, it was not.

Getting transportation from this location is hit or miss (ie Bolt or Uber) Most of the time, I had to walk to another location to catch these modes of transport. I would not recommend this hotel at all. Very rude staff.

Self

10/10

Exceptional

20 Apr 2026

Stephen

The included breakfast buffet was the best we've had in Europe so far on our 10 week trip.

The location relative to the main square is fantastic, staff was very helpful and room was spacious.

Would definitely come back.

Awe

Partner

10/10

Exceptional

11 Apr 2026

Sarah

Hotel is located in the main square. Perfect location for exploring Krakow. Great accomodation and staff very friendly. Breakfast was good, the only downside was no fresh milk available for cereal/tea/coffee. I would definitely recommend the hotel for a few nights break based on price, convenience and overall value.

Family

8/10

Excellent

09 Apr 2026

nancy

Loved location in old town. Walked everywhere. Staff was nice. Liked are room. Noise outside didn’t bother us. We got a fan right away. Would probably not like in the summer because of no air conditioning. Would stay there again

10/10

Exceptional

09 Apr 2026

Sam

Amazing location, staff are all super friendly and extremely helpful.

Would definitley use again if staying in krakow

Self

10/10

Exceptional

06 Apr 2026

Joanna

Fantastic location, friendly staff, clean, comfortable rooms.

Self

10/10

Exceptional

01 Apr 2026

Kerrie

The hotel was a half hour drive from the airport and is in a pedestrianised area, but it was a short walk from our drop off point to the hotel. Some better signage would help to identify the entrance to the hotel. Check in was easy and we were escorted to our room by a member of staff. Our room didn’t have a lift to it and was up two flights of stairs, this was ok for us but may not be suitable for other people. The room itself was huge! Decent sized shower room which was equipped with a hairdryer and towels. Living room with sofa, armchair and TV. The bedroom had two large single beds pushed together giving each of us plenty space to sleep in. Only one pillow though, which was an issue for me personally but could be ok for others.Plenty of cupboard space with a wardrobe in the entrance (which also had a safe in it), cupboards in the living area and bedside tables with drawers in the bedroom. One thing missing from the room which I feel would benefit your stay is a fridge. Milk wasn’t provided with the coffee/tea and so as there was nowhere to store milk, we were unable to make use of this facility.

The location is the best thing about this hotel. It is literally just off the main square and central to all the attractions we wanted to see while there. We absolutely would book this hotel again purely for this reason!

Partner

10/10

Exceptional

30 Mar 2026

David

The room was clean and spacious. Water pressure in the shower could have been better. But the hotel was in a brilliant location, fairly-priced, and the staff were very accommodating.
The breakfast was excellent too and a really good variety of food on offer.

Friends_and_family Friends

6/10

Pleasant

30 Mar 2026

Brian

The hotel is in a pretty great location. Just off the main square of old town. Plenty of shops and bars within a few minutes walk.

Breakfast was included with our booking, if I had paid for it, I would have been very disappointed. It was very basic.

The room was a fairly good size and was clean. The bed was comfortable, though I wasn’t a fan of the pillows (that’s just personal preference though)

The rooms do look a little dated and could have more accessible plugs.

Partner

10/10

Exceptional

30 Mar 2026

John

Breakfast was great. The staff went out of their way to make you happy and serve you.

Partner

8/10

Excellent

28 Mar 2026

Cary

The hotel was clean and the staff very helpfull.
The breakfast catered for everyone from a continental to a cooked offering. But a cooked breakfast was not a full English. Only down side was breakfast was served in the basement so if you were disabled you would not be able to get down there as there are no lifts.

10/10

Exceptional

27 Mar 2026

Barbara

Excellant location, close to the main square. Rooms cleaned every day, friendly staff and a good choice of breakfast. There was only one thing I would say was wrong, there was no milk in the room to make a cup of tea. I would stop there again. Lovely stay.

Friends_and_family Friends

10/10

Exceptional

25 Mar 2026

Teresa

Great locatoon

Friends

8/10

Excellent

25 Mar 2026

Margarita

Amazing location. Nice building with historical features. Excellent, responsive and extremely helpful staff.
The only thing is breakfast. The quality of food was good, very good coffee, but I expected to see more of proper traditional Polish cuisine meals.
Otherwise, I would recommend it and will book myself again if I come to Krakow another time.

10/10

Exceptional

25 Mar 2026

Anita

Great location, very good value for money

10/10

Exceptional

22 Mar 2026

Carl

Great hotel, splendid room, pleasant and extremely helpful staff, with a bountiful breakfast available daily.

Leisure Friends

6/10

Pleasant

21 Mar 2026

Stuart

Hotel is well located in the Old Town, although entrance is easy to miss. Room was a good size and was located in a separate block. It was a quiet room, as requested. Although booked to include breakfast this was not shown on confirmation. Either Expedia or hotel not showing the correct package.

10/10

Exceptional

14 Mar 2026

Stephen

Excellent location close to everything we wanted to do. No issue with noice and breakfast was well put together.

Partner

8/10

Excellent

13 Mar 2026

Denis Fumero

The hotel is great; it is located right in the center—on the main square—making for a perfect location. It is an older building, but it is very well-preserved and kept very clean. The only thing I didn't like was that they don't have air conditioning—though I didn't actually need it, as it was cold every night. They did have heating, but it would be nice if they installed A/C; at least for me—living in the U.S.—I am accustomed to having air conditioning. I 100% recommend this hotel: it is very clean, centrally located, and well-maintained for a 3-star property.

Partner

8/10

Excellent

13 Mar 2026

Christopher

Staff were helpful and friendly. Particularly want to commend the breakfast- good favour food and great staff

Self

10/10

Exceptional

09 Mar 2026

Klair

Lovely stay our room (30) was absolutely perfect, plenty of space, clean & comfy bed.

The staff were super helpful & we could leave our bags while we explored the town on our last day.

Partner

10/10

Exceptional

04 Mar 2026

Lee

Right in the heart of everything

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Stephen

Plenty of shops and resterants near by

Partner

10/10

Exceptional

27 Feb 2026

Caroline

Brilliant hotel location was fantastic and staff very friendly

Friends_and_family Friends

8/10

Excellent

21 Feb 2026

Marwen

Rooms are so clean and the area is so convenient to restaurants and transportation. It's very close to the main square where a lot of restaurants are located.

Partner

10/10

Exceptional

18 Feb 2026

Jonathan

Amazing place. Best location. Loved it.

10/10

Exceptional

18 Feb 2026

Jonathan

Love this place and the location. You won’t regret it.

10/10

Exceptional

18 Feb 2026

Jonathan

Best location ever. The room was big and beautiful. Great cleaning service. I would stay here again.

4/10

Poor

15 Feb 2026

Kim

Room was clean and the hotel is in a good location. The main issue was that the noise from the street was horrendous. We didn't get much sleep for the entire 5 night stay. At 8am every morning you could hear thumping music. Early evening until 1am

8/10

Excellent

13 Feb 2026

Nadine

Clean cosy and comfortable room. Staff were very friendly and helpful. Great location too

Leisure Partner

10/10

Exceptional

12 Feb 2026

Jake

Great room

10/10

Exceptional

10 Feb 2026

Sharon Lynn

Excellent staff, excellent location, wonderfully spotless rooms

10/10

Exceptional

05 Feb 2026

Nataliia

Very nice, cozy hotel with great friendly staff! Awesome location, just few steps from Main Sq, very central area. Highly recommend!

4/10

Poor

04 Feb 2026

Andrew Mark

The bed was very uncomfortable. There was alot of dust on the lamp shades and all door frames and higher levels. The Shower had black mould on the ceiling

Leisure Partner

10/10

Exceptional

04 Feb 2026

Jolene

Great room and wonderful dining

10/10

Exceptional

03 Feb 2026

David

Great location and very helpful staff. Less than 1 minute from the main square it’s in an ideal location. Rooms are basic but all you need and ours was a twin and very large. We had everything we needed and will return.

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Obed

This Hotel is right in the Main square, with nearby food shops and other cool places around. It’s real clean, will stay there again cause I had good experience with them.

Leisure Self

2/10

Poor

31 Jan 2026

Andrew

And the door keeps bagging all night the floor was very bad with stains

Partner

10/10

Exceptional

26 Jan 2026

Anna

Great hotel, good service. Happy to stay there again

Business_and_leisure Family

8/10

Excellent

23 Jan 2026

Jennifer

The room was clean and had plenty of space despite the small size. However, there was no restaurant or bar as listed in the description and they were unable to provide extra pillows or blankets.

Leisure Self

10/10

Exceptional

15 Jan 2026

Fernando

The location

10/10

Exceptional

14 Jan 2026

Wojciech

Amazing location for amazing price! That was my second time in Hotel Rezydent and I will deffo book the room there again when I will be in Krakow

Leisure Self

8/10

Excellent

30 Dec 2025

Nicholas

Rooms a big, clean and comfortable. Really nice staff. Breakfast was good. Meats, cheese, cereal, yogurt etc. Just what id expect.

Late check out option would have been a lifesaver as we had a late flight but unfortunately its not an option. Hence the 4*. If this was available, it would hve been a 5* stay.

Leisure Family

10/10

Exceptional

30 Dec 2025

Rachel

This hotel was in the perfect spot to explore Oldtown Krakow, we thoroughly enjoyed our stay here and have already recommended it to our friends and family looking to visit Krakow!

Leisure Partner

8/10

Excellent

30 Dec 2025

Lisa

Location perfect
Room was ok for cost

Leisure Family

10/10

Exceptional

21 Dec 2025

Caryn

Had a great stay. The hotel is located in the heart of Krakow and walkable to key sites and transportation. Being on a main pedestrian street, it can get a little noisy, but the hotel provides earplugs for sleeping. Staff were all very friendly and helpful. Would stay again

Leisure Self

10/10

Exceptional

17 Dec 2025

Paul

Excellent large room with big comfy bed and big bathroom. Hotel is close to old main square for Xmas markets and only 15 minutes walk to train station.

Leisure Partner

6/10

Pleasant

14 Dec 2025

Michelle Katrina

Room was very dusty with lists of food/crumbs under the bed it needs a really good clean

10/10

Exceptional

12 Dec 2025

Amanda Jayne

Excellent location
Brilliant staff and fantastic breakfast

Leisure Friends

8/10

Excellent

11 Dec 2025

Joanna

Great location, just off the main square. Breakfast was great

10/10

Exceptional

09 Dec 2025

Jennifer

Great location just off main square and short walk to the castle. Spacious room, serviced daily. We were overlooking the courtyard so very quiet. Lovely friendly and helpful staff 😊. Would 100% stay here again if visiting krakow 😊😊

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Luca

Posizione super centrale e ottimo rapporto qualità prezzo. L’ho trovato pulito e mi è piaciuto il bagno! I cuscini sono troppo piccoli e la finestra confina con la strada, si sentono i rumori

10/10

Exceptional

01 Dec 2025

David M

The hotel is perfectly place near the centre of the old town, the room was spotless and perfect size for a solo traveller and the breakfast is excellent and staff are very friendly.

Leisure Self

8/10

Excellent

29 Nov 2025

Lee

This was my third visit to Krakow and my our thied stay at the Hotel Rezydent. The hotel is in a great location, just off the main square. The hotel is feeling a little dated, and in need of a freshen up.

Business_and_leisure Family

8/10

Excellent

27 Nov 2025

Katie

Amazing central location. Staff are very helpful. Room was clean. The area is quite loud throughout the night - not a problem for me, but if you're wanting an undisturbed night, you might do better to stay away from the main square. Overall, great stay.

Self

8/10

Excellent

21 Nov 2025

teresa

Clean spacious room and bathroom. Friendly staff

Self

8/10

Excellent

21 Nov 2025

Sarah

Spotless, excellent location,everything we needed but lots of stairs and 2 doorways away from reception and restaurant.

10/10

Exceptional

18 Nov 2025

Pauline

Room was spotless. Was able to leave our bag before check in and after check out, which was very helpful. Gentlemen who checked us in were clear with instructions. Room was warm (not over hot) and comfortable at the back of the building, so no street noise. Windows opened for ventilation. Beds and pillows comfortable. Great shower pressure.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Christos

Sehr gut

4/10

Poor

16 Nov 2025

Karen

My wife has mobility issues and was made to climb 2 flights of stairs to our designated room. Twice we asked for a room accessible by the lift and twice we were refused. The staff were not helpful and seemed very abrupt. Even though the hotel policy is to make all guests comfortable they certainly did not. This hotel is definitely not for disabled people.

Leisure Partner

10/10

Exceptional

15 Nov 2025

peter

Location is just fantastic, almost on the main square. Area is lively and feels very welcoming and safe.

Friends_and_family Friends

8/10

Excellent

13 Nov 2025

Todd

Shops near by good rooms

Only major issues was the noise which I understand is not something the hotel can do as near the old square

Self

4/10

Poor

11 Nov 2025

Sheila

Room was very basic but breakfast ok and location near to main square was good

Leisure

8/10

Excellent

11 Nov 2025

ELIZABETH

Ideally situated to the main square. Lots of restaurants close by. Very helpful staff on hand 24 hours.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Stephanie

Had a wonderful stay , the staff were lovely , the breakfast was nice and had plenty of options , I was in a room at the front of the building which was quite noisy so be sure to request a room at the back if you like to relax in you room / go to bed early , would stay again as the location was excellent

Leisure

8/10

Excellent

08 Nov 2025

Paul

Pleasant stay. Good, spacious room and bathroom was big and clean too