Name: Hotel Experior Boutique
Address: Szewska, 5, Krakow, 31-009, PL

4/10

Poor

09 Jul 2026

Robert

I specifically paid for a two level upgrade room as the base level ones looked gloomy. I was shocked to find out that my allocated room did not have any proper windows just some small skylights. Thus it was like sitting in a dungeon peering up at a small patch of sky.

Self

10/10

Exceptional

03 Jul 2026

Tiffany

The room was absolutely lovely and such an amazing location. The staff were really helpful and gave us a lot of good suggestions. I would definitely recommend to anyone thinking of staying here

Partner

10/10

Exceptional

25 Jun 2026

Cynthia

Stay was amazing! Steps away from old town square. Many sites within walking distance, St. Mary’s Church, clock tower, Rynek Underground Museum, Cloth Hall, Wawel Castle and church.
Staff was very welcoming offering water or champagne while checking in at the front desk.
Bed was very comfortable. Nice size bathroom, larger than most places we have stayed.
We would definitely stay here again.

Partner

10/10

Exceptional

23 Jun 2026

Mark

The location was great for walking around the Old Town.

Partner

8/10

Excellent

17 Jun 2026

Jody

Great location, good quality room. We didn’t have the breakfast so can’t comment on that, also didn’t eat at the Japanese themed restaurant but would have tried it if we stayed longer. Helpful info on check-in and city map explained.

We had an accessible room which meant it was nice and big but the bathroom was a wet-room style and the shower water went onto most of the floor which isn’t very practical. Also no surfaces in the bathroom to put things on, so it had to be the floor which isn’t ideal. No surfaces near mirrors for hair and make-up, again not very practical.

Lovely comfy beds with good quality linen. It’s near the main square so there will be noise, but nowhere near as much as some city centres.

The lift needs to be activated with your room key which is a bit hit-and-miss, someone told us it was a new system so hopefully this will get sorted soon.

Good environmental initiative to give the option to not have your room cleaned every day. The hotel is very clean and smells beautiful in the corridors.

Can’t beat the location for walking everywhere, or if you need a tram they are a few mins walk away. The train and bus station is about 15-20 mins walk.

Family

10/10

Exceptional

16 Jun 2026

Mark

Fantastic location and amenities.

Self

8/10

Excellent

15 Jun 2026

Lesley

Great central hotel. As hotel is very central, you will get street noise into the early hours and then deliveries and cleaning early morning. The positives outweigh this.

Air conditioning not great, room a bit hot.

Partner

10/10

Exceptional

05 Jun 2026

Andrew

Quiet, clean, central to everything, great location. Staff were awesome!

Partner

10/10

Exceptional

05 Jun 2026

Dennis

This hotel has a perfect location in Old Town, the rooms were comfortable and modern, the amenities in the room were very nice including coffee, tea, iron and ironing board, all bathroom necessities except tissue, great lighting, comfortable bed and great shower. I did not interact with any staff. I would stay here again.

Friends

10/10

Exceptional

28 May 2026

Brian

Great location, only 30 metres from the square.
Great service, friendly, helpful staff.
Great value for money.

Partner

10/10

Exceptional

26 May 2026

Mark

Breakfast more suited to continental Europeans.
Would prefer to have Bacon and eggs as a choice.
Noisy awakening at 07.50 this morning, with workmen drilling on the roof.

Partner

10/10

Exceptional

23 May 2026

Ivan Lesende

The hotel and room decor was really chic and modern. It feels expensive, comfortable and really clean. The staff were helpful and great location. Also very quiet room on the fifth floor where we could not heard a thing. Will definitely come back.

Partner

10/10

Exceptional

20 May 2026

Annette

Great location, room was spacious, clean and comfortable.

Self

10/10

Exceptional

14 May 2026

Dean

Clean room and staff amazing and also great hearty brekkie.

Partner

8/10

Excellent

05 May 2026

Ian

Great location but does cost more. Breakfast very continental so if you like bacon & eggs this is not for you. Having said that, the choice was wide-ranging and perfectly acceptable to us.

Friends

10/10

Exceptional

02 May 2026

Mark

Great central location, just a stones throw from main square. Very helpful and efficient staff. Rooms very modern and well maintained. Nothing was too much trouble. Rooms were a little dark but comfortable and well thought out. Breakfast was very good with plenty of choice. Hot dishes at breakfast were freshly made and quality of produce very good. Would definitely stay again.

Self

8/10

Excellent

01 May 2026

DARREN

Great location
Staff friendly and helpful
Room was good, very clean

Partner

6/10

Pleasant

27 Apr 2026

Gail caroline

Did not eat there, the room was thick with dust. We unfortunately broke a glass and were cleaning it up days later so rooms are not cleaned properly.
Day 3 workmen were working on the roof and we had a skylight so not very nice to be honest.
I have emailed them but yet to receive a response a week later

Partner

10/10

Exceptional

08 Apr 2026

Ali sirzad

Very friendly staff

10/10

Exceptional

17 Mar 2026

Melissa

★★★★★ A Romantic Palace in the Heart of Kraków Old Town

My stay at the Experior Boutique Hotel felt less like a hotel and more like stepping into a private palace in the heart of Kraków. The experience is deeply romantic—timeless, elegant, and quietly luxurious in a way that makes most other “luxury” hotels feel ordinary by comparison.

From the moment I arrived and was welcomed with a glass of Prosecco, I felt transported to another era—one that reflects Kraków at its most refined and enchanting. The staff were gracious and attentive, even assisting with luggage up the short entry steps, setting the tone for truly exceptional service throughout my stay.

The room was more spacious than expected and beautifully appointed, with crisp 100% cotton linens, plush down duvets and pillows, and thoughtful details that created a feeling of understated opulence. Heated bathroom floors added a wonderful touch of comfort, and the Nespresso machine made for a perfect, gentle morning ritual.

Despite being in the very center of Old Town, the room was incredibly quiet. With blackout drapes and a serene atmosphere, I slept deeply and woke feeling restored—something that is rare when traveling.

The hotel offers room service from its restaurant, and I was delighted to learn a ramen concept is opening soon—an inspired addition, especially for travelers seeking something warm and nourishing after a long journwy

This hotel offers something rare: it offers everything you need, nothing you don’t

Self

10/10

Exceptional

15 Mar 2026

Levison

Very clean, beautiful room! Location is central to Old Town, lots of bars and restaurants nearby.

Partner

10/10

Exceptional

04 Mar 2026

Emily

This hotel was FANTASTIC! Very central and superb location, the rooms were amazing, really thoughtfully decorated to a high standard. Clean, quiet and just fantastic. The air con was also really quiet (which is an extra bonus from my perspective!) would highly recommend and wouldn’t hesitate to come back in return.

Partner

10/10

Exceptional

01 Dec 2025

Drew

Room ni

10/10

Exceptional

01 Dec 2025

Tyler

Room.and bathroom was amazing. The staff was very friendly

Leisure Self

10/10

Exceptional

27 Nov 2025

Peter

The staff were super friendly and nothing was too much trouble. On arrival we were told that our room had been upgraded which was a very pleasant surprise.

Our room was very clean and comfortable and modern. The bathroom and shower were very luxurious

We did not eat or drink at the hotel but that is only because we like to eat out in the many restaurants when on a city break and no reflection on the hotel at all

Leisure Partner

10/10

Exceptional

24 Oct 2025

Azhar

Good

10/10

Exceptional

19 Oct 2025

Hyeri

Full of characters with all the modern amenities; clean and spacious room and bathroom. The reception and breakfast staffs were very kind and helpful. They made my stay very pleasant.

Leisure Self

10/10

Exceptional

14 Sep 2025

lillian

Nice people!

Leisure Partner

8/10

Excellent

11 Sep 2025

Mike

Very nice hotel, perfect location, literally two buildings away from main market square.
A couple of things I didn’t like:
Nightstands in our room were stylish but totally useless, you could barely fit a cell phone and a pair of glasses on the round top.
The breakfast buffet was ok but a single girl servicing the large breakfast area was definitely not enough… she was working as fast as she could but it was just too much for a single person. Otherwise we enjoyed our stay

Leisure

10/10

Exceptional

29 Aug 2025

Piotr

Amazing staff, delicious breakfast, very cosy interiors.

Business

10/10

Exceptional

26 Aug 2025

Kristofer

Lovely welcoming staff. Room was very spacious and well maintained. Housekeeping were very accomomdating if I wanted to sleep a bit later and then they would make the room up.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Piotr

Great location, right in the heart of the Old Town. It's clearly a new building, stylishly decorated. Friendly service and excellent value for money.

Business Partner

2/10

Poor

19 Jun 2025

dez

Hotel was closed

Self

10/10

Exceptional

11 Jun 2025

Yossi

There was a problem in experior hotel and we were offered and accepted a suite in unicus palace hotel of the same hotel chain.espetially i'd like to mention the hotel staff who were very very kind,helpful,welcoming .they were 100 out of 10!

Partner

10/10

Exceptional

18 Jul 2026

Niklas

Fantastisk frukost, dels buffé med varmt och kallt sen en meny med ett urval av frukostar från olika länder att välja mellan, omeletten var så god. Med tanke på läget är det tyst. Otroligt fräscha rum och toaletten wow

Partner

10/10

Exceptional

16 Jul 2026

Sara

Ett oerhört fint hotell i bästa läge ett stenkast från torget i Gamla stan. Rummen är smakfullt inredda, väldigt rena och fina. Extra plus för kaffemaskin på rummet.
Mycket trevlig och hjälpsam personal, gratis bubbel i lobbyn och galet bra japansk restaurang i gatuplan. Takbar på taket med härlig utsikt över stan.
Fräscht och lyxigt spa med både ångbastu och torrbastu. Hit återvänder vi gärna!

Partner

10/10

Exceptional

16 Jul 2026

Erika

Fantastiskt trevligt!! Otrolig frukost!

Partner

8/10

Excellent

08 Jul 2026

Nasser

Läget är bra och i Gamla stan .Nära till restaurang .Det är konstig att inte många gäster trots fem stjärniga hotel .Väldigt bekvämt sängar men städning inte bra .Rummet var finta för tre nätter men duschen och badkaret för sinnior folk var skrämmande.Man kan inta duscha ordentligt och komma ut behöver kalla för hjälp pga badkaret halkig .Breakfast var inte så perfekt pga inte speciellt och inte så många jäster .

Partner

10/10

Exceptional

06 Jul 2026

Joana

Excelente localização. Hotel bonito, quarto amplo. Ótimo restaurante oriental com desconto para hóspedes. Amenidades de primeira, café Nespresso e chá cortesias. Tudo maravilhoso. Só tenho um comentário negativo: o quarto tem uma janela de vidro enorme que dá para um corredor. A persiana é a cortina não bloqueiam inteiramente a luz e talvez um pouco da privacidade dependendo do ângulo de quem esta no quarto e no corredor. A cama, para mim, podia ser mais firme. De resto, estadia excelente.

Self

10/10

Exceptional

30 Jun 2026

Andrea

Ubicación, limpieza y aire acondicionado

Family

10/10

Exceptional

22 Jun 2026

Karina

Hotellet ligger rett ved Ranyk,fantastisk beliggenhet. Vi var i 3.etasje, og da var ikke støy fra Partygata noe problem. Hadde et stort og fint rom, te og kaffe pluss minibar på rommet. Litt hard madrass i senga, men vi sov godt likevel.Luksuriøst og stort bad, badekåper og tøfler. Hjelpsomme og hyggelige ansatte. Vi storkoste oss og kommer gjerne tilbake.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Jan egil

Beliggenhet er helt perfekt rett ved gamlebyen.rommet hva rent og pent å hyggelig personal 😃

Self

10/10

Exceptional

22 May 2026

Sohayla

ME ENCANTO TODO
Las sabanas de lujo
El hotel en el mejor lugar

6/10

Pleasant

13 May 2026

Johanna

Frukosten var bra. Det fanns mycket att välja på. Hotellet ligger vid stora torget i Gamla stan. Mycket folk ute hela tiden även på nätterna. Ljudet från restaurangerna och människorna gjorde att det var svårt att sova.

Partner

10/10

Exceptional

08 May 2026

Gloria

Excelente ubicación y gran calidez de los host!! El desayuno muy rico

Partner

10/10

Exceptional

03 May 2026

Annika

Hotellts läge perfekt med gångavstånd till allt. Ett extra plus till hotellets trevliga personal i receptionen som alla gav toppenservice och var otroligt hjälpsamma. Jättenöjd med allt utom frukosten där utbudet varierade väldigt under vår vistelse och tyvärr till det sämre.
Ska ni till Krakow rekommenderar jag detta hotell och jag kommer själv att återvända. Men om frukosten inte är inkluderad i grundpriset kommer jag definitivt gå ut och äta frukost på ett annat ställe där utbudet och priset är bättre.

Friends_and_family Friends

6/10

Pleasant

03 May 2026

Marcel

Bra säng. Inget fönster i rummet. Vi såg en kackerlacka vid frukosten.

Partner

8/10

Excellent

01 May 2026

Jørgen

Tipp topp og sentralt. Anbefales 👍👍👍

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Ilir

Fantastiskt hotell. Jag och min hustru var mer är nöjda, dessutom för att vara vår första besök i Krakow. Lär bli fler gånger.

Partner

6/10

Pleasant

19 Apr 2026

José Luis

Habitación de cuatro, grande, adaptada a minusválidos pero incomoda y se filtraba bastante ruido de la calle (era un primero).
El baño sin barreras incómodo para hasta dejar un cepillo. Hacían la cama pero no limpiaban, un papel en el suelo duraba días.
La situación inmejorable, y el servicio amable

Friends_and_family Family