Flamingo Hostel

4/10

Poor

13 Mar 2026

Austin

Internet wifi was terrible and no tv in room

Partner

10/10

Exceptional

08 Mar 2026

Roger

My wife and I thoroughly enjoyed our stay at the Flamingo. We had the Deluxe room with balcony. Room #21's balcony came with a table and two chairs, perfectly sized to step out and enjoy the partial Caribbean view The room was clean and spacious with a very comfortable king sized bed. The hotel's location is perfectly situated near all of the most desirable restaurants and shops. While the hotel offers an excellent breakfast in the courtyard, the bakery next door is awesome!!! The staff (Tom & Oscar) were so helpful and accommodating, offering excellent suggestions for everything Cozumel. We will definitely stay at this little gem again.

10/10

Exceptional

26 Feb 2026

susan

The room was clean, the location was great and the staff was very friendly and helpful!

8/10

Excellent

19 Feb 2026

Jasson

Everything you need in a great location

Partner

10/10

Exceptional

08 Dec 2025

Per Ola

Very reasonably priced. Clean, quiet, spacious room. Breakfast served in the cozy courtyard.

Leisure Partner

4/10

Poor

02 Dec 2025

joshua

When i arrivedThe front door was locked.There was nobody at the front desk. I waited for ten minutes before the owner Tom came to open the front door for me.

Self

10/10

Exceptional

30 Nov 2025

Jeremy

Great location. Many culinary options within walking distance. Highly recommend.

Leisure

10/10

Exceptional

05 Nov 2025

Martin

It was a very comfortable stay with a great rooftop view of the water. Tom the host gave great advice for snorkeling companies and car rentals. We wish we had had spent another night there.

Partner

8/10

Excellent

22 Jun 2025

Tasha

Pro’s- this property is in an amazing location, close to restaurants, shopping, the water and bars. Rooms were very clean and appearance of the hotel is very nice! Complimentary breakfast was very good! Oscar was amazing- super friendly!

Con’s- lobby bar is “open” from 7am- to I think 10pm but there was never anyone behind the bar to order a drink. Rooftop pool is nice, amazing views but a bit rundown. Needs a deck refurbish and new patio/lounge chairs. A/C works well in the rooms but only works if room key has it activated- can’t run it while you are gone so coming back from a long hot day you have to wait until the room cools down again. We got used to it but a little much in the beginning of our trip.

Overall we will definitely stay at this hotel again!

Leisure Partner

10/10

Exceptional

24 May 2025

Dena

Comfortable at-home stay 3-min walk from ferry!

My second time choosing to stay here. It’s now my “go-to” when I come to Cozumel! The front desk reception guy is so friendly and helpful the place has a nice “I’m at home” vibe! The rooms are comfortable— the beds are especially cozy and nice. The cleaning lady asked if the room needed refresh and was pleasant to organize a good time with us. Our terrace had an ocean view to the side, as does the roof deck with a palapa and some chairs and a pool—It was all ours when there with a panoramic ocean view. And the location cannot be beat! It’s a 3-mile walk to the ferry, and flanked by two awesome restaurants “Jolly Cafe” for late breakfast and great coffee and the “Maplehouse” for great baked goods, sandwiches, salads and more. There are convenience stores and a ton of other restaurants, bars and clubs in walking distance. The place and location are worth the stay and you can eat and drink there too when bar/restaurant onsite is operating. I liove it! We feel at home here!

Partner

2/10

Poor

26 Apr 2025

Mark

Scary Place - stay away

we booked last minute - nobody was there after over an hour of sitting in the lobby - looked nasty broken windows - we just left

Partner

8/10

Excellent

13 Apr 2025

Philip Otto

The property was very nice, older, but nicely kept. The owner was great, and went out of his way to ensure we had a good stay. A brief miscommunication was settled quickly and easily with no repercussion.
Check in and check out were great with no issues.
The price was a great value and the facility was quiet.
We stayed 5 nights (April 2025) and our included breakfast was delicious every morning.
The staff was friendly, always helpful but unobtrusive, and spoke adequate english.
The location in El Centro was convenient to everything needed, shopping, food, entertainment, etc.
Rooftop view was average and the rooftop pool was enough to get wet if you need.
There is no phone in the room and no tv so if that is what you are looking for (we were not..), this is not that type of establishment.
There is no elevator- it is 3 story walkup.
Rooftop lounge area included chairs and the small pool.
There is a bar in the lobby area that was quiet and underused.
Would definitely recommend and would definitely revisit.

Leisure Partner

10/10

Exceptional

09 Apr 2025

Heather

Solo female traveler approved!!! The Flamingo Hotel is a true gem. I stayed there for 27 nights and here are some examples as to why:

1. As a female independent traveler, safety is paramount. The Flamingo Hotel has an excellent reputation for safety and Francisco, the night guard, is always promptly ready to keep an eye on the hotel after hours. All rooms are electronic-entry. The hotel is a peaceful oasis placing it close enough to the boardwalk for easy walking but not so close that you feel like you’re in the fray. It is literally the perfect location.

2. Staff is par excellence: The owner, Tom, is welcoming and respectful at all times. Tom was so helpful in obtaining a taxi, is bilingual, and can easily advise on nearby places to eat or visit. Oscar, concierge elite, is the right-hand man who ensures that guests are informed & comfortable at every level. He is at the top of the hospitality game! Many reviews mention how wonderful Oscar is and they’re all true. Next, Carolina and Angela prepare the BEST food with a full menu of healthy ingredients and delicious meals (I highly recommend the tortilla espanola, huevos rancheros, or the French toast!!).

3. Location, location, location: Positioned within quick walking access to the best burritos on the island (shout out to Crazy King Burritos), many shops, the plaza, and yes the beautiful ocean! You can see the ocean from the rooftop pool.

The Flamingo Hotel is a 10/10–and will be my go-to for many years to come!

Leisure Self

10/10

Exceptional

04 Apr 2025

Adrea

This is a great hotel! The staff is VERY friendly. The location of the hotel is very close to the ocean with options for several restaurants around it. They offered a great breakfast included in the cost, and the rooms were big and clean. A/C, waterfall shower, and a balcony to sit and relax complimented this experience. We will be back!!

Leisure Partner

10/10

Exceptional

23 Mar 2025

Melissa

Thebpeople who worked there were FANTASTIC , helpful and kind. Facility itself was nicely appointed. Had an issue with A/C, and they switched rooms for us when the tech wasn't able to come that day. It's really quiet, but also super close to Centro. Easily walkable to shopping, dining, taxi stand, everything you want!

Leisure Partner

10/10

Exceptional

13 Mar 2025

Peter

Perfect location and great staff!

Leisure Partner

10/10

Exceptional

12 Mar 2025

Jose

Nice and clean.

6/10

Pleasant

09 Mar 2025

Lisa

No hot water for shower, no tv, bar not open

Leisure Partner

10/10

Exceptional

03 Mar 2025

Kristina

The owner Tom went above and beyond! We had a small situation at check in (we had changed our reservation last minute) but Tom was able to help correct it and we were incredibly happy and grateful! We even walked us around and showed us a couple places to eat and helped us rent a car. The complimentary breakfast was more than expected and very fresh. We look forward to returning soon 😁

Leisure Family

10/10

Exceptional

01 Mar 2025

Tabatha

Excellent location! So easy to walk to restaurants!

Leisure Friends

8/10

Excellent

26 Feb 2025

Janette

We loved the size of the hotel. The location was great and the pool is not big, but sufficient. The staffing was a bit sparce, but luckily we did not need much, so it really did not pose a problem. I will definitely stay here again.It is very close to the heart of San Miguel where you can do the touristy thing or go to the restaurants more visited by the locals.

Leisure Partner

10/10

Exceptional

24 Feb 2025

Stacey

Loved staying at the Flamingo Hotel. We’ll definitely be back!

Leisure Partner

10/10

Exceptional

21 Feb 2025

DRAGOS NICOLAE

The location is good, easy access to the beach, downtown, bank, superstore. Oscar, the manager is nice, he is trying his best to accommodate. Rooms are nice, quiet area, staff is nice. Be prepared for no TV in the room, wifi internet works only some times, water is city so sometimes can be off, owner did a good job with renovation, hopefully it will be finished soon!

Leisure Self

10/10

Exceptional

18 Feb 2025

Paula

I enjoyed my stay! I would choose this hotel again!

4/10

Poor

18 Feb 2025

Randy

Staff is super nice but the place is very misrepresented online. When I asked ahead of time about parking I was told there is parking “right across street” not the case. 15 min walk to parking. Says it has “common area TV….it does by the TV hasn’t worked in months. The room has 3 ceiling fans, two of which do not have blades in them….open wires sticking out of ceiling. Takes 10 minutes of running the water to get any hot water….and it’s not hot. Never felt unsafe but the place is just not that great. WIFI constantly kicked me offline which made it impossible for me to work. Lots of potential but the owner appears to be unwilling to invest into making it nicer.

Business_and_leisure Partner

8/10

Excellent

16 Feb 2025

Tammy

Staff is wonderful, fixed issues promptly. Excellent breakfast made to order by wonderful lady. Room was large and clean. Air conditioning worked perfectly. Water was out in whole hotel and within a few hours they had service man there and issue was resolved. Hot water was just warm not a steaming shower, but it got the job done. The rooftop area was nice with a couple of lounge chairs and a small pool that was immaculately clean. Area around hotel has many restaurants nearby all within a 20 minute walk. Traveled as a single woman and never felt unsafe walking in town after sunset. I would rerun without hesitation.

Leisure Self

10/10

Exceptional

11 Feb 2025

Marilyn

We had a great 4 day stay at the Flamingo. The room was large and had lots of closet space. The housekeeping was great with fresh towels daily and the beds made perfectly. The staff was friendly and efficient. Thevowner was very helpful with anything we had questions about and visited with the guests so it felt very nice. It felt more like a bed and breakfast than a hotel as the guests all visited with
each other and gave us suggestions of places to see or eat. The location was easy walking distance to the ferry and shopping and good restaurants. I would definitely stay here again.

Leisure Family

6/10

Pleasant

08 Feb 2025

April

Good, but not great.

This is a tricky review to write. Our room featured some nice decorative touches like new bathroom fixtures and a great ceiling fan. However, the room was lacking in some other areas: no coffee maker, no water bottles to get us started, no full length mirror, no drinking glasses and no places to dry towels and swimsuits, the over head light fixtures did not work so we made do with two side table lamps. There was no television and the internet was week in our room. The pool area was underwhelming and small, but had a great panorama view. Parking is street only and yes we did get a parking ticket. We had quite the adventure paying it at the government center.

The upside is that the morning staff were friendly and made a great breakfast. The location is great, there are several really great restaraunts within feet of the hotel. The Maple Bakery is awesome. We felt safe in the neighborhood. Expect a little noise at night.

All in all we spent this part of our trip out and about so it was okay that it was lacking in some ways.

10/10

Exceptional

04 Feb 2025

Joseph

We had a fantastic stay at the Flamingo Hotel in Cozumel! The staff (Thomas/Oscar/others) were incredibly friendly and welcoming, making us feel right at home. Our room was clean, comfortable, and had a charming touch that added to the relaxing island vibe. The location was perfect—just a short walk to the waterfront and inside the Centro area. We especially enjoyed the rooftop terrace and delicious breakfast each morning. Overall, a wonderful experience, and we would definitely stay here again (joe &sato)

Leisure Family

8/10

Excellent

30 Jan 2025

Michelle

The Flamingo was a lovely way to experience Cozumel! We stayed in 2 different rooms. I highly recommend the suite, it’s lovely & the bed is super comfy. There is a lovely bar that is unused at this time, hopefully they get it going in the future. It’s a short safe walk to restaurants & cabs, and the staff is very friendly.

Leisure Friends

4/10

Poor

25 Jan 2025

Dean

We stayed at the Flamingo for 5 nights.
Positives; king bed was very comfortable in the courtyard hotel room. Breakfast was good. Location excellent. Close to ferry, shops and restaurants.
Negatives: No chairs to sit on in our room. Towels were worn out. Pool towels had holes and stains. The chaise lounge chairs that are in photos of rooftop deck did not exist.. We asked about them and the owner shrugged his shoulders and said no lounge chairs available. Bar is rarely open. Bring your own drinks. No drinking glasses in room. Hotel is not locked at night so not very secure. No one to check us in when we arrived at 7:30 pm. No TV and, No safe as advertised. Cold/luke warm showers every day. Photos are deceptive of the property.
We thought we picked a nice place but it was below average at best!

Leisure Partner

10/10

Exceptional

16 Jan 2025

Nora Caitlin

We loved our stay at the Flamingo! The staff was very friendly and helpful. We prefer smaller, chill hotels with easy walking access to town and places to eat -- the Flamingo was perfect for that. Far enough from cruise ship craziness but still a very easy walk to many great restaurant options, a great car/scooter rental place, and the central square (shout out to Crazy King Burrito, Guisados, and HTL Rental!). There's also small pool on the roof which we didn't use - best for adults and older children who want a quick dip. Would definitely stay here again.

Leisure Family

10/10

Exceptional

11 Jan 2025

Brian

Our host could not be any more accommodating during the check inn process.

Leisure Family

8/10

Excellent

09 Jan 2025

Matthew Thomas

Great location for a stay in Cozumel. The hotel itself is nice, modern rooms, very comfortable bed/pillow. The suites are very spacious and perfect for a long stay. The staff are very welcoming, friendly, and kind. The daily breakfast is also delicious, definitely a nice aspect to staying here. Relatively quiet property. The rooftop needs a bit of repair, but overall beautiful, nice pool for relaxing, and view of the ocean for sunset. Excellent location, very walkable, with tons of restaurants and bars nearby. I would stay here again if I returned to Cozumel.

Leisure Self

10/10

Exceptional

04 Jan 2025

Greg

We only had a single night here at the Flamigo Hotel as we were headed to Tulum the next day, but we were very happy with our stay. We received a free room upgrade and found the room to be very comfortable and nice. Breakfast was included.

The hotel was clean and the salt at were all very nice and accommodating. The location is very central to Centro and made walking very easy.

We’d happily stay here again on another visit.

Leisure Partner

8/10

Excellent

03 Jan 2025

Jason

Great location to get to restaurants and shopping.

Leisure Friends

10/10

Exceptional

30 Dec 2024

alejandra

Very cute boutique hotel , nice little pool , great location, clean and great friendly staff, fantastic breakfast and ambiance.

Leisure Family_with_children

10/10

Exceptional

03 Dec 2024

Cristyna Johanna Regil de

Very conveniently located in the center. Close to almost anything and everything. 7 min to airport with taxi. 2 min walking to ferry stations. Very clean rooms and hotel area. Friendly staff (shout out to Ángela) that makes your morning breakfasts with ton of options with a smile on their face. Great place to stay in Cozumel! Highly recommend. The owner was always available to help and attentive. Thanks Tom, Angela and all Flamingo staff!

Leisure Partner

10/10

Exceptional

21 Nov 2024

Jeremy

Great location with many dining options within a few blocks. Quiet and peaceful considering how close to the square. Bistro next door The Maple Backery jas incredible breakfast, and lunch. Oleo restaurant for Italian food just opened and is oncredible. May have to take cold showeres, but its a minor first world issue.

Leisure Self

8/10

Excellent

16 Nov 2024

DOROTHEA McDowell

Convenient location, friendly staff.
Pool is very small but fun for two people. No hot water while we stayed.

8/10

Excellent

11 Nov 2024

Maria

El hotel está muy Cerca de ferry, sus camas muy confortables y limpias .

8/10

Excellent

11 Oct 2024

Alan

excellent location with a very nice facility. We stayed just after a hurricane and as a result maintenance was behind. Beautiful room, GRAT staff, fair price and close to al amenities. Short walk from the ferry or quick taxi to airport.

4/10

Poor

02 Sep 2024

Steven

The hotel is not the same as it was a year ago. We had no hot water the entire time we were there and the bar was closed.

10/10

Exceptional

30 Aug 2024

Michael

Nice place staff was very personable good restaurant next with killer shrimp tacos!

Friends_and_family Family

10/10

Exceptional

11 Jul 2024

Gregory

We had an excellent and affordable stay at Flamingo. The owner (Tom) and staff were extremely friendly and helpful. The private rooftop pool felt great and had great views. We will definitely be staying there again! -Todd

Leisure Family

10/10

Exceptional

17 Jun 2024

Raul

We enjoyed our visit at Flamingo hotel. Hospitality was great good breakfast and very polite with guests.

Partner

8/10

Excellent

14 Jun 2024

Alina

Overall is a nice and clean hotel.The rooms are spaces.The staff is very friendly and helpful.

Business_and_leisure Partner

8/10

Excellent

11 Jun 2024

Tina

Maybe because it’s low season this boutique hotel wasn’t sparkling, but the staff were! Oscar, the kitchen and cleaning staff took really good care of us!! Thank you! We loved the rooftop terrace with it’s amazing view of the Caribbean sea

Business_and_leisure Family

10/10

Exceptional

29 Apr 2024

Michael

What a hidden gem near the Centro area! The property is beautifully maintained and the rooms are spacious and clean. We certainly enjoyed our short stay and will be back on our next visit to the island!

Leisure Partner

10/10

Exceptional

19 Apr 2024

Corey

This is the third time we've stayed at Flamingo in the last 12-18 months. The rooms are beautiful. The location is spectacular and the staff is amazing! We love that they remember us and we always feel like family.

Leisure Partner

10/10

Exceptional

09 Apr 2024

Kelly

This is a cute property, very close to the water and walking distance to shopping, restaurants, and transportation. The rooms were updated and comfortable. The staff are so wonderful, especially Oscar! I appreciated the manager working with us when there was an issue with the booking - he made it right. They have a nice breakfast available each morning. Some things to note: this is not an accessible hotel. There are a lot of steps and no elevators. The pool is on the 4th floor, and it is more of a wading pool than an actual pool. The wireless isn't very good inside the rooms, and there is no television (even rooms with TVs do not get any signals). They do not offer free bottled water and there is also no water fountain or station, so you will need to bring filtering devices or be prepared to purchase bottled water. With all that being said, we would absolutely stay here again.

Leisure Partner

10/10

Exceptional

05 Apr 2024

JOHN

We love this property! Everything.The overall construction with the roof top pool and sunset view, unique rooms (no Motel 6 here), staff (especially Oscar!), the surrounding neighborhood and bars/restaurant's, the courtyard breakfast, bar and bartender……really everything. Did l mention the staff?!!👍 The owner,Tom, lives close to us in California and is often on property which makes it feel even more like an inn than a hotel. We dive with a group that comes every year and we wouldn’t think of staying anywhere else.👍👍🙂

Leisure Family

8/10

Excellent

03 Apr 2024

Patricia

Cute clean hotel in the heart of Cozumel
At a reasonable price.
Very good complimentary breakfadt

Leisure Partner

10/10

Exceptional

28 Mar 2024

Lindsay

This hotel is a secret gem!! You can see the water from
The balcony! It’s adorable! Rooms are very spacious!! Oscar was incredible for breakfast!! Please leave him a tip. I didn’t have cash so I couldn’t leave him anything. You are surrounded by shops and restaurants too!! It’s super safe! I left car on street and had zero problems! I actually miss being here! Breakfast was amazing ! I had French toast and the fruit dish!! I can’t wait to go back!

Leisure Pet

8/10

Excellent

24 Mar 2024

John Charles

I liked that it was a quaint Mexican style hotel that was very clean with fantastic breakfasts and fantastic staff (especially Oscar). My only concern was that the internet wasn't good on the roof by the pool or in the rooms (at least on the 3rd floor) but was good on the main floor.

Leisure Friends

10/10

Exceptional

23 Mar 2024

David

Great central Cozumel unique hotel

Close to central Cozumel - 3 blocks to the ferry terminal. Plenty of restaurants and tourist kinds of shopping nearby. Room was clean and quite large - modern. Not a cookie cutter hotel. Free breakfast was good - many selections. Roof top pool was refreshing.

Self

10/10

Exceptional

11 Mar 2024

Peter

Great staff, great location.

Comfortable room, nice bed and pillows. Close to everything and Oscar, the concierge was outstanding! Helpful, knowledgeable and he has a great sense of humor. He MADE our stay!!! I cannot say enough about what a gem Oscar is. We will return!

Partner

10/10

Exceptional

02 Mar 2024

Steve

We enjoy the location right in the heart of the city close to many great restaurants. Breakfast is very good with lots of options. Oscar was very friendly with many good ideas on activities and places to eat. Will come back!

Leisure Family

8/10

Excellent

29 Feb 2024

ayala

The hotel is beautiful and very nice place, the rooms are comfortable, the staff are great very helpful and kind. The internet working well at most of the areas of the hotel, but not inside of the room, the location is good and very close to the center and short walk from the ferry, although this said of the island (north) doesn’t have beach that are comfortable for bathing, to get to other beaches you will need a taxi.

Leisure Self

8/10

Excellent

17 Feb 2024

Gabriela

Excellent location. Nice property conditions. Quiet. Excellent breakfast, which is included. One staff member could not guide us of where to go and what to do, while the other one did. Both staff members were really nice. Could have better beach towels.

Leisure Partner

8/10

Excellent

14 Feb 2024

Chris

This boutique hotel is fabulous and we’d stay again for sure. Beautiful quiet rooms (even during Carnival!), the best location and great staff. Walking distance from the ferry and all the top tourist spots. It would get a 5/5 if the rooftop pool area was completed (under renos).

Leisure Partner

8/10

Excellent

09 Feb 2024

BEV

This is a charming boutique hotel close to the malecon, good restaurants and shopping. The breakfast included was good. The owner/host was charming and helpful as were all the staff...

Leisure Partner

4/10

Poor

26 Jan 2024

Leah

We were really disappointed in our stay here. Aside from during breakfast, we could not find any staff at all to answer a question after 2pm. Especially at night. The front door is left unlocked and there was no staff (we tried everything to find someone). I did not feel safe here.

Leisure Family

8/10

Excellent

04 Jan 2024

Mark

Good overall, but opportunities for improvement

We had a nice stay. The facility was comfortable and the proprietor is friendly. When booking the room, the website claimed that our room had a kitchenette, but that was not the case when we arrived. The proprietor said that they plan to add the kitchenette in the future, and the plumbing is there to do so, but they’ve not done so yet. We would’ve had breakfast there more often, but the coffee wasn’t up to our expectations, and the oatmeal was very watery, which caused us to take our breakfasts out. There are lots of nice places to eat close by, where both the coffee and oatmeal are good.

Partner

8/10

Excellent

30 Dec 2023

Sharon Kay

There is no elevator, which is tough with luggage. Great bar and people from other hotels that come here for the service, but the one person, Ivan, who is the glue that hold everyone together is moving in January 2024. The rooms are nice, AC works very well, but the shower water doesn't get past warm, then fluctuates to tepid. The location is fabulous with lots of restaurants around and the malecon and the central very close.

Leisure Self

8/10

Excellent

16 Dec 2023

Steve

The employees were so friendly. Ivan truly showed an interest in all the guests. He was so friendly and helpful.
The breakfasts were amazing!!!

Leisure Partner

10/10

Exceptional

14 Nov 2023

alexander

Don Oscar y Doña Carolina excelentes personas y excelente servicio
El hotel ha sido renovado y le falta que continúen con los detalles q le faltan
La piscina muy agradable
Falta de mantener al rededor de la piscina
Pero definitivamente regreso a el hotel

Leisure Partner

2/10

Poor

11 Oct 2023

Joseph A

We got to our room, could not figure out the air conditioner went down to the desk woman came up and showed us that you had to leave your room key in the slot in order for the air conditioner to work, so that means when you went out for the day and came back. Your room was over 100° because they only give you one room key we never even end up staying at this hotelWe went and got another room at a different hotel.

Leisure Partner

10/10

Exceptional

06 Oct 2023

Kyle

Staff and the property itself was very good, everyone was accommodating and friendly. We came with some others that stayed in a different room and noticed some of the items in our room weren’t present in the other and vice versa. The pool on the roof was very refreshing but noticed it hadn’t been cleaned the night before we left and I was littered with bugs and and water was a little murky. But it was chlorinated so wasn’t a deal breaker. The free breakfast in the morning was very good and had quite a few menu options as well. Overall I would definitely stay here again if I needed a hotel for a good price in Cozumel.

Leisure Family

10/10

Exceptional

07 Jul 2023

Omar

Great location! Staff very friendly and helpful. Great in-house bar with knowledgeable staff. Clean and reasonable in all regards. I will be staying here again.

Leisure Partner

8/10

Excellent

03 Apr 2023

Jaime

Our flight home was cancelled so we had to find a place to stay in an emergency. So lucky we stumbled on this place. The property is in the middle of a major upgrade. The room was very clean, updated, and comfortable. Super nice bathroom and decor and everything from the lobby to the room looked brand new and recently updated. The top level with the pool was a little run down and needs some work, but you could tell that they were slowly working on that and I would guess that in a year, that will be much nicer. I understood plans for a roof-top bar are in the works! Great location. Friendly staff. Super safe and a bargain. Lots of dining and shopping all around - a half block from the ocean. We normally do large, all-inclusive resorts, but would consider staying here again in the future. Cute little bar in the main level with lots of locals hanging out in the evening.

Leisure Partner

6/10

Pleasant

25 Mar 2023

Robert

This Room (suite) was not completed, no tv no pool, no safe, light bulbs that didn’t work construction and hammering on roof, very noisy. Once it’s done Its a Nice place with great staff.

Leisure Partner

8/10

Excellent

10 Mar 2023

Jolena

Sweet hotel

It’s a sweet little hotel I used it because it reminded me of the old days back in the 80’s when I was going to Cozumel a lot. Ivan is aces. Really enjoyed and Carolina will bend over backwards trying to get you what you want. My room was spartan and could have benefited from some kind os seating. An easy chair would have been nice. Breakfast was good. The coffee was okay Could have used cream, as the milk seemed like it was light. Not rich enough. The mattress was super hard but they put a topper on it that helped but it was too big for the bed and that made it kinda risky but it was necessary because seriously it was like a rock the first night. It’s a little noisy because of the bar but I used a sound machine and slept well after getting the topper. The location is great but there no beach associated with it. I’d stay there again but I’d plan it better in that I’d make sure the topper fit the bed right.

Self

10/10

Exceptional

09 Mar 2023

Steve

It was our third time staying at the Flamingo. Everything here is exactly what we value in traveling abroad. Great location with numerous dining options all within walking distance. Breakfast was included in our package which was always delicious with many options. Staff was great, especially Ivan, Manon and Oscar, always willing to answer any questions on getting around or eating options. Our room was clean and comfy, will definitely return

Leisure Friends

10/10

Exceptional

09 Mar 2023

Steve

The property exceeded our expectations...It has an excellent staff, is clean, and well-maintained. Ivan, Oscar, and the rest of the staff were excellent. We will be back!

Leisure Friends

4/10

Poor

06 Jan 2023

HEIDI

The hotel’s « remodel » is obviously not finished.

Leisure Self

10/10

Exceptional

10 Oct 2022

Susan

Todo el equipo es muy amable!!!!

Business

10/10

Exceptional

07 Sep 2022

Johannes FA

As usual, Flamingo delivers! Excellent service, unbeatable location, and fabulous stay.

Leisure Friends

10/10

Exceptional

04 Jun 2022

antonia

Great staff!!!!

Leisure Family

2/10

Poor

16 May 2021

Stu

Hotel closed!

Hotel wasn’t open. Looks like it will be nice though when it’s done in potentially a few months. Need to check if I got my refund yet.

Self

4/10

Poor

09 May 2021

Verified traveler

I blame Expedia and the Flamingo Hotel for this, but when we arrived on May 3rd for a 5 night stay, the hotel was completely closed and under construction. Not one person contacted us to let us know. You can imagine our shock! The manager at The Flamingo did make arrangements for us to stay at another downtown hotel, but it was not as nice or convenient. I feel that someone should have notified us before hand and offered us several options. I even checked Expedia's site before leaving the US and the hotel was still being advertised. Being from out of the country and navigating this issue in a different language was a challenge, but we managed. The hotel will be beautiful when completed, but beware for now!!

Leisure Friends

10/10

Exceptional

14 Mar 2020

Verified traveler

very friendly, helpful staff, tasty, economical breakfasts.

Leisure Friends

10/10

Exceptional

10 Mar 2020

Verified traveler

The staff was very friendly and accommodating. Anything we needed they help us with, from finding places to eat, going to get drinks, finding parking, and almost anything we needed. I would definitely stay there again.

Leisure Friends

8/10

Excellent

05 Mar 2020

Verified traveler

For the price it was fine. It was in a good location and Oscar helped me with getting a massage

Friends_and_family Family

10/10

Exceptional

11 Feb 2020

Verified traveler

Great location, great staff and service, and great value.

Leisure Self

10/10

Exceptional

24 Jan 2020

DC

Pleasantly surprised here. Great location, quiet, safe, sufficiently clean. Close to dive shops, the ferry, and town, but not *too* close. Amazing coffee shop right next door, open late.

Leisure Self

8/10

Excellent

20 Oct 2019

Verified traveler

Property was under going some remodeling during my stay. But the rooms were kept clean. It is close to many things and you could fine good restaurants in the area. Nice big room with air and a tellie,

Business_and_leisure Partner

10/10

Exceptional

08 Sep 2019

Henry

Customer service was extremely good. Their staff was very accommodating to your wants and needs they tried to do whatever you ask

Leisure Self

8/10

Excellent

31 Jul 2019

Stephen

A good stay near the ferry

Oscar at the front desk was so warm and friendly! I enjoyed talking with him.

The hotel is a nice little 'mom & pop' type hotel. Tucked away on a quiet street with not many people inside or outside the hotel (at least not during my stay). The wifi worked fine for me, but I was told that fluctuates on a room by room basis. The room had good AC and a hair dryer installed on the bathroom wall.

The breakfast was ok, but cheap at about $4 USD.

It's great that the hotel is only a 5 minute walk from the ferry. However, the beaches you will want to see on this island are located 30km away and you will either need to rent a car/scooter or pay for a pricey taxi in both directions. The shoreline by the hotel is mostly rocks and some trees, though the water and sunsets are beautiful, and there is a lively center of town nearby.

8/10

Excellent

10 Mar 2019

Roy

Great stay, limited bells and whistles.

The Hotel is clean, the staff are friendly from the frond desk, manager, cleaning staff, servers, bartender, helpful, and reliable. The location is 3 blocks from the Ferry, everything is a walk away. Also the hotel is quiet, no loud parties or music in the bar area, a plus if you actually want to have a place to sleep in relative quiet (you are downtown after all). WiFi works very well. Lots of breakfast choices

Drawbacks
I'm a diver so i have heavy luggage, There is no elevator so carrying everything up to floor three was strenuous after a 10 hour trip. It takes about 3 minutes to get the hot water going for the shower, no big deal just something to be aware of. On one day there was an equipment failure and the hotel was without water for a few hours, having staff with bottles of water available would have been nice. Limited drawer space available.

10/10

Exceptional

07 Mar 2019

Verified traveler

Friendly helpful staff, rooms and property are very clean, the breakfast was very good and had a couple excellent drinks at the bar. 1 mile from the airport. The location is good.

Leisure Self

8/10

Excellent

25 Nov 2018

Elena

Nice inexpensive hotel, close to the beach, ferry, and shops in Cozumel. Staff is very attentive. Specially Ivan the bartender. He is super helpful and always have good recommendations for any restaurant or service that customers may have.

10/10

Exceptional

20 Aug 2018

William

Great boutique hotel

Not my first stay at Flamingo. I return because it’s a great hotel at t great value. It’s a bonus that ALL the staff are friendly and knowledgeable.

10/10

Exceptional

16 Aug 2018

ERIC

Great location in town. Near authentic tacos

Great location in town. Across from great authentic real taco places. Basic and fairly priced accomodations

8/10

Excellent

06 Jul 2018

Verified traveler

Cute and quaint. Loved the location. It’s simple and quiet and genuine.

10/10

Exceptional

19 Jun 2018

Susanita

I keep returning here – it feels like my home in Cozumel. Next-door and across the street from a restaurant, half a block from the ocean. It’s the staff that makes me want to come back again and again.

8/10

Excellent

21 Feb 2018

Hector

The Flamingo

Very nice hotel in the downtown district of Cozumel Mexico. It is only a block away from the main strip where all the restaurants and store shops are. The hotel is small but has everything you need except a swimming pool. The room was spacious and the bsthroom was very clean. The front desk was very helpful and assisted us with different activities to do.

10/10

Exceptional

17 Feb 2018

Mike

Great place

Hotel is convenient to downtown.The hotel has a bar which is nice if you do not wish to roam around.The staff double as management and bartenders and all do well at both.

8/10

Excellent

11 Feb 2018

David

Nice hotel with good location

Excellent hotel for the money. Clean comfortable room. Quiet comfortable bed. Close to town. Great breakfast and good restaurants close by. Will stay again.

10/10

Exceptional

27 Jan 2018

Jada W.

Great place to stay

My sister and I stayed here the week between Christmas and New Years. We have stayed at several different place around the island and I have to say we both really loved our stay here. The staff is very friendly and accommodating and the rooms were great. They make the best maragaritas. At the bar. If you want to stay in town this is a terrific place to stay.