Name: G12 Aparthotel
Address: Ul. Grodzka, 12, Krakow, 31006, PL

8/10

Excellent

09 Jun 2026

Edward

Clean room, safe did not work and neither did air con. Apart from that, great location, reasonable price.

Partner

10/10

Exceptional

04 Feb 2026

Graham

We managed to get checked in earlier than planned which was amazing, the room and toilet were spotless. The room temperature was kept high for us arriving which was ideal as it was -12 outside. The hotel is is located right off the main square and if you are arriving by taxi the pick up and drop off point is less than 1 minute from away from the lock up and drop off point. I would recommend g12 apart hotel for anyone who is looking for a very convenient location to explore the main square .

Partner

10/10

Exceptional

20 Sep 2025

Daniel

Excellent location for city breaks. Air con was a plus

Leisure Partner

10/10

Exceptional

11 Aug 2025

Yuliia

It's right in the center of the old town.

8/10

Excellent

06 Aug 2025

Robert Julian

If you want to stay right in the heart of the city then this small (very small) accommodation option is worth a look at.
Beware early checkout!

Business_and_leisure Self

6/10

Pleasant

02 May 2025

Jason

Room was clean, tidy, had TV\Fridge\AirCon, also had kettle and tea\coffee making facilities.

Downside was the bathroom sink was blocked and took a very long time to drain away. The shower had no hot water either.

The tea\coffee only catered for one cup of tea\coffee per person on the first day. Didn't have any more for the rest of the stay.

Storage location for luggage was also a 15minute walk away from the apartment\hotel.

Automated email for check-in was scary, because you only got the check details an hour before, so you were always nervous about whether they'd come through or not. With my mobile phone battery running low due to using maps to find a) where the the hotel was in the first place, and b) where the the luggage storage was. We had to manage battery life until we finally received check in details.

Leisure Partner

8/10

Excellent

08 Mar 2025

Gordon

Very clean. And good location

Leisure Friends

8/10

Excellent

17 Jan 2025

Jolie

Great location and easy check in. There was a bad smell in the bathroom but it was fine when we kept the bathroom door closed. The photos were a little deceiving. We thought our room was going to be bigger. Overall very happy with our stay.

Leisure Friends

10/10

Exceptional

03 Dec 2024

Shokhrukh

Good

10/10

Exceptional

26 Sep 2024

Adam

Couldn’t get a better location. So easy to check in independently. Rooms spotless. Iron was broke but was fixed within a few hours of texting the 24/7 service number. Cannot fault this accommodation for the price. Would recommend and would stay again

Leisure Family

2/10

Poor

23 Aug 2024

Dorota

We picked this hotel for its location, and that was amazing. We were in the center of the town square. BUT thats the only plus. The room was TINY and smelled like sewer all day, every day. The room was located on the 5th fl with no elevator. We travelled with small kids and 1 child has a health condition so the stairs really took a toll on him. The room received was not the one on the picture. The room really needs to be updated. The room was not expensive to I understand, but the smell of raw sewage was unacceptable.

Leisure Family

4/10

Poor

26 Jun 2024

Jared

The rooms here are TINY, the sink smells like sewer, and the room also smells like cigarettes, the drunk people will be loud all night as well. The property was close to the city center and that’s about it

Leisure Family

8/10

Excellent

12 May 2024

Hannah

Great location, needs better communication

Very central location, easy to access and comfortable room albeit a bit small. We had an issue with check in as we didnt recieve any information before we arrived so had no idea how to get into the building as the door has a code - luckily someone else staying was able to help us contact reception when we were stuck outside.
It was frustrating that we were told we should have had the details already as if we had missed them when in reality the information didnt come through until after 5pm on check in day and we werent given info on where to leave the key etc on checking out

Partner

10/10

Exceptional

08 Apr 2024

Yvonne

Perfect location. Lovely room.

Very well organised in receiving information on where to store bags and actual check in information. Lovely room and bathroom. Very spacious. All usual facilities. Very clean. Location ideal as on the main street between Rynek Glowny and Wawel.
If you struggle with stairs then you will struggle with getting to and from the room.
A little noisy during the night as on the main street. Both stairs and noise didn't bother me as I knew what I was booking.
Would definitely stay here next time I visit this beautiful city.

Friends_and_family Family

4/10

Poor

03 Apr 2024

Joel

Excellent location but unfortunately that's where it ends. Room is tiny, looked clean on the face of it but in reality it wasn't my girlfriend had a terrible dust allergy there. Also tv did not function. Booked based on the review rating which is so misleading as they offer customers an extra hour to check out ONLY if a postive review is left, which leads to a falsified rating

Partner

10/10

Exceptional

28 Mar 2024

Deanna

Amazing location and very clean.

Only downside was that the fridge in the room was a little noisy.

I couldn’t see it in the listing when booking but the room comes with a hairdryer!

10/10

Exceptional

25 Jan 2024

Teresa

It’s a comfortable and clean accommodation. Main Square is only few steps away. It’s near public transportation as well. The only downside is that there is no lift.

Friends_and_family Friends

10/10

Exceptional

18 Jan 2024

Sian

Perfect central location!

Awesome little property. We stayed in the back of the property so was nice and quiet. Hotel is all self service so hassle free and very quiet. Rooms are clean and well maintained. Only slight issue was the smell of drains in the bathroom, but nothing too major. Perfect central location!!! Very very good value for money

Partner

8/10

Excellent

18 Sep 2023

Ahmet

Heart of the old town. Clean, organised, comfortable.

Self

2/10

Poor

29 Jul 2023

Tracey

Location was great .. that’s where it stops !!! No lift !! Toilet didn’t flush properly.. lighting in stairways very poor !! Couldn’t get AC to work.. pillows uncomfortable..

Friends_and_family Friends

10/10

Exceptional

16 Jul 2023

Krystal

Only stayed one night but it was clean and quite.

Leisure Self

8/10

Excellent

11 Jun 2023

Tenby

Great Hotel & Great Staff

The hotel is great (a solid 3 star); the room is very comfortable and well appointed; and the staff are great. But the street is a zoo, particularly from Thurs - Sat. Very loud (as in unsleepable loud) which was a shame as it is very central. If you stay out until 0500, it’s perfect; I needed to sleep so . . . Overall a great hotel tho.

Business Self

8/10

Excellent

10 Apr 2023

Gennaro

Nice rooms, warm and clean, excellent location right in the centre of old Krakow. Be aware that this is not a hotel as such; there are no staff on the premises. Most of our trip was great but on one night a load of thugs (presumably guests) entered the hotel at 1.15 in the morning shouting, stomping and banging on the doors trying to wrench them open looking for one of their mates. Fortunately our room door was securely locked and very sturdy. This went on for nearly a hour.

Partner

2/10

Poor

15 Mar 2023

Verified traveler

Terrible experience 12 Aparthotel Krakow Poland

Terrible condition and service. During my stay the heater never function. I was freezing, couldn't sleep well also because the bed is in bad condition. Matres damage. Difficult to check in. No proper information. I informed the problems.
They promised to send some one to fixed them. Never arrived. My last night, one young person offered around 6 pm to se the problems. He arrived. Found the lost modem for the TV to function. He tried the heater but didn't function that night. I think some reimbursement to me would be important...

Self

10/10

Exceptional

11 Jan 2023

Joe

Great location

Amazing location and value

Partner

4/10

Poor

16 Dec 2022

Ky

Great location, terrible property!

Literally 1 minute from the main old town square it was in a fantastic location but the room itself was tiny, as a couple you literally have to get ready 1 at a time otherwise you are just in each others way. There was no lift and we was on the top floor which isn’t a big deal at my age but it would be for anybody with a pram or the elderly.
The headboard leather was all damaged, plug in the sink was jammed and the hair drier wasn’t working, oh and the view out of the window isn’t anything to look at.
To make it worse there was building works (drilling and hammering etc) next door going on form 8am until 6pm, not great if you’ve had a few late night and you would like to lay in a little.
Asked to move room and was told there are non available, which is fair enough but this made for a very very unpleasant experience, I would not book again sorry!

Leisure Partner

10/10

Exceptional

20 Jun 2022

Kym

A fairly small room but very clean and modern. Ideally located in the old town, steps away from the square.

Friends_and_family Friends

8/10

Excellent

13 May 2022

Richard

Location Excellent - Bring Ear Plugs

Location Excellent
Close to everything.

Very noisy until 5am most days....and with single glazing, for any light or medium sleepers will struggle.

Check in is via - safety deposit boxes - which you cannot read the numbers - due to being worn and also dim lights.

No daily room cleaning.

Also, only enough coffee for 2 days - 2 sachets - for a 5 day stay.

Self

10/10

Exceptional

01 Mar 2022

Kostiantyn

Clean, perfect location, great price, easy communication. Highly recommend!

4/10

Poor

20 Jun 2026

Timo

Plus:
- The location is the best.
- TV and fridge in the room are great.

Minus:
- The AC wasn't working when we entered the room, was fixed the next day.
- Only cold water in the shower for two days.
- Mattresses and pillows really dated (got neck and back pain).
- The smell in the room and especially in the shower was bad.
- Luggage storage is in the other side of city
- There was a message in the room saying \"for good reviews you'll get later check out for free\", so reviews are not to be trusted.

Partner

2/10

Poor

19 Oct 2025

Adelina

Mit abstand das schlimmste Hotel/Apartment in dem Wir waren.
Haben nach der ersten Nacht ein anderes Hotel gebucht.

Partner

4/10

Poor

30 Jul 2025

Margrethe

Krakow

Vi fikk ikke tilsendt kode til å komme oss inn. Klarte å komme oss inn i det noen åpnet døren. Vi traff en engelskmann som ga oss et tlf nr, så etter mye styr, fikk vi opplyst kode til nøkkelboksene via tlf. Helt greie rom, men gammelt og litt slitt.

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Anja

Hårda sängar. Mycket ljud från gatan. Super centralt. Bra ac.

Friends_and_family Family

6/10

Pleasant

17 Jul 2025

Sandra

Centralt rum med kyl.

Ett bra rum med litet kylskåp. Stort badrum med bra dusch. Rummet låg mkt centralt till torget och alla restauranger. Läget vqr utmärkt. Sängen var mkt hård och det köndes som att det saknades en madrass. Kuddarna var som en påse ludd. Men bortsett från sängen var det mkt bra

Friends_and_family Family

4/10

Poor

11 Sep 2024

hector

me toco el tercer piso escaleras muy inclinadas yo recien operado de la columna lumbar y hace 3 años de la rodilla izquierda y subir con todo y maletas sin elevador es la muerte

Leisure Partner

8/10

Excellent

11 Sep 2024

Lourdes Ivalanny

La ubicación es excelente a sólo una cuadra de la plaza principal. Nuestra habitación estaba muy limpia y actual. Lo único es que no encontramos elevador y nos tocó hasta el piso 3 que fue súper pesado subir y bajar con nuestro equipaje.

Friends_and_family Family

8/10

Excellent

27 Aug 2024

Christian

Perfekt placering

6/10

Pleasant

21 Aug 2024

Jill

L’appartement était très bien situé tout près de la grande place de la vieille ville. Le seul problème était que la fenêtre donnait sur la rue et qu’on y faisait un boucan invraisemblable TOUTE LA NUIT!!! Sans arrêt. Des cris, des fous rires, et encore, même à 3 ou 4 heures du matin.
Impossible de dormir.

Friends_and_family Friends

6/10

Pleasant

06 Jul 2024

Terhi Marja-Liisa

No luggage room

8/10

Excellent

05 Jul 2024

Gabriela

Lägenhet mitt i centrum

Otroligt bra läge precis vid torget. Nära till allt. Enda jag kan klaga på att att de inte bäddar upp bäddsoffan, ingen nog deal, men när man anländer med två små barn mitt i natten då vill man inte behöva bädda sin säng. Läget är som sagt mitt i smeten vilket innebär party och högljutt fram till 03. 07 kommer sopbilarna och tömmer glas från restaurangerna. Så det är oväsen egentligen hela natten. Men om man inte är känslig för det så är boendet perfekt på alla sätt.

Friends_and_family Family

4/10

Poor

25 Apr 2024

Marit

Stressende fikk ikke Mail om nøkkel opplysninger som lovet 24 timer. Før avreise de kom mens vi satt på fly måtte ringe

Partner

6/10

Pleasant

01 Apr 2024

Verified traveler

Du får det du betaler for

Veldig sentralt.
Tynne vegger. Du blir vekket av lyd til alle tider på døgnet inne fra. Lite støy uten i fra. Søppel på rommet hoper seg opp. Senga godt brukt på den ene siden så jeg er glad jeg var der alene. Det lekker under vasken. Rommene er mer sliten enn bildene viser. Vil kanskje ikke brukt det igjen for en uke men kanskje for en helg. Ringer du ikke får du god hjelp. Veldig bra service.

Self

4/10

Poor

25 Sep 2023

Chen

適合簡單旅遊的住宿

位於城區內的特色住宿，車輛須停城區外對於自駕遊較不方便，公寓大廳老舊
房內清潔尚可但設備維護不佳，訂了兩間房，一間吹風機故障另一間冷氣遙控器沒電，退房後忘了東西想詢問狀況寫信給代管單位是得不到回覆的，沒有櫃檯這點需要房客自己注意

Friends_and_family Friends

8/10

Excellent

27 Jul 2023

Janni

Hotellet ligger godt, tæt på seværdigheder og spisesteder.
Inventaret er noget slidt, og værelset er meget lille.
Haven er mere en skraldespand end en have.
Vi boede på 4.sal og der var ingen elevator derop, så det var noget af en dødstur, at komme derop.
Personalet var flinke til at skrive beskeder i forhold til indkvartering og checkout.
Vi havde et godt ophold på G12.

Leisure Family

6/10

Pleasant

28 Mar 2022

Maura

Siamo arrivati il sabato e il frigo non funziona, scrivo alla reception per risolvere il problema e mi viene detto che sarebbe venuto un tecnico il lunedì giorno del check out. Riscrivo alla reception che per me era basilare il frigo e che bisogna risolvere o cambiarci la stanza e loro risolvono il problema non rispondendo al mio messaggio. Quando siamo entrati in camera tutti i termosifoni erano al minimo e la stanza era fredda...almeno fare trovare la stanza calda! Le stanze non sono insonorizzate quindi il sabato notte non abbiamo dormito fino alle 5 del mattino per i rumori della discoteca e della strada sotto casa.

Leisure Partner

10/10

Exceptional

20 Feb 2022

Simone

Check in comodo, posizione centralissima, personale disponibile, possibilità di deposito bagagli in struttura vicina

Leisure Partner

8/10

Excellent

30 Jan 2022

Nuno Miguel

Location Perfect! Centrum NO noise in the room, good bed.
Perfect to weekend visit to Krakow!