Name: Aparthotel Grodzka 21
Address: Ul Grodzka 21, Krakow, 31-006, PL

10/10

Exceptional

03 Aug 2026

Sarah

First, the location of this hotel was fantastic! It was close to everything, with plenty of shops and restaurants nearby. The room was cozy and clean; the only problem we had in the room was that the shower arm fell off the shower wall the first day, so we had to hand-hold the shower head for showers the rest of the time. The breakfast was excellent; you had a continental breakfast to choose from and then could order a hot breakfast from the menu in addition to the buffet. Check-in and out was easy, but this hotel is an annex of the hotel down the street. It was pretty easy to find our hotel room, and there is a sign outside the hotel annex door. The air conditioner worked great, but there are no fans in the room. Finally, there is no elevator in the annex; be prepared to carry luggage up a few flights of stairs. Overall, a nice hotel for the price, and a great value! I would stay here again if we come back to Krakow!

8/10

Excellent

31 Jul 2026

Ashley

Be prepared to have to walk to other location to check in

10/10

Exceptional

24 Jul 2026

Natalie

.

10/10

Exceptional

06 Jul 2026

Leah

We loved this little aparthotel. It is an incredibly convenient location, and the price was great. You can shop and quickly get back to drop items off before continuing on with your day in another area.
You check in at the hotel, then walk a block to the apartment. Staff at the hotel were friendly and helpful; they will hold your luggage before and after check-in if needed.
The aparthotel is a walk-up; luckily, we were on the second floor. Ours had a minifridge but no kitchen, not sure if they offer that option for other rooms. No noise from the crowds reached us, it had working ac, and the water temperature and pressure were great. There is housekeeping daily, but you can opt not to have them visit.
We did not do the breakfast option since it was right next to so many restaurants and bakeries.
Would definitely stay again!

Friends_and_family Friends

8/10

Excellent

04 Jul 2026

Tammy

The room was quite clean and the amenities were great. A drawback that there was no lift since I stayed on the 3rd floor. The service was excellent and the airport transfer went smoothly. The location of course is perfect. Had no meals so I can’t comment on that.

6/10

Pleasant

28 Jun 2026

Elizabeth

It was a typical European room, small and has the necessities but the check in process was very confusing with no directions. The rooms were not in the same location as the reception desk. And there were a lot of Aparthotels so you really have to pay attention to the numbers. The shower sucks and there’s nowhere to put toiletries. The location was great though! In the center of everything.

Self

10/10

Exceptional

18 Jun 2026

Leigh

Fantastic location. Very noisy area but once i closed the window it was quiet. I would stay here again. Just read the instructions about check in so you are not standing on the street like me waiting. Hahaha

Self

4/10

Poor

14 Jun 2026

David

Not a great choice. I thought I was booking a hotel, with a reception/lobby. This was an apartment that a hotel owns. Main complaints: 1) the entrance of the building looks like a drug house, no joke, very creepy and old! 2) The reception is a block away at another location. After I checked in, they gave me the keys and very poor instructions. They need to send someone with you to show you exactly where to enter, and how to find your room and how to open the door. It is not simple or easy to understand. 3) The TV was impossible to understand in how to change a Chanel and use. 4) Location is close to attractions but VERY LOUD with drunk people at night. Hotel should include a loud fan to help diffuse the noise. Please do better, it’s common sense. I travel a lot and have reason to speak up.

Family

8/10

Excellent

13 Jun 2026

DALE

It is clean and simple.
Quiet with a very comfy bed.
The location is amazing and that’s why I stay here.

Partner

10/10

Exceptional

09 Jun 2026

Amielle Julienne

Clean room, at the center of the Old town Krakow.

Friends

10/10

Exceptional

26 May 2026

Kathryn

The room was in an excellent location, very clean, comfortable bed, with every amenity one could need

Self

6/10

Pleasant

23 May 2026

Robert

Great central location, Room tiny but clean, lights in room did not work (room1.1) had to use light from toilet to function at night.. lovely staff at Hotel Santi. But unable to resolve lighting issue during my stay! (2 nights) Would stay again,maybe with a flash light in my luggage.

Self

10/10

Exceptional

15 May 2026

Vinod

This hotel is a gem located in the heart of old town Krakow. Everything was excellent and we had a very enjoyable stay.❤️👍

Friends_and_family Family

8/10

Excellent

11 May 2026

Lynnette Ann

Good location, staff very helpful.

Friends

10/10

Exceptional

10 May 2026

Manuel

No breakfast

Self

6/10

Pleasant

29 Apr 2026

Philip

Clean, but very tatty. Curtains falling off, blocked drains in shower.
Great location.

Partner

8/10

Excellent

31 Mar 2026

Graham

Very good value for money

Self

8/10

Excellent

30 Mar 2026

Alec

Had an issue that was promptly sorted by staff

Partner

8/10

Excellent

16 Mar 2026

Chance

Property is in great location and very nice for its price. Had a mini-split AC if you are hot. Overall, a nice place to stay in Krakow.

Partner

8/10

Excellent

14 Mar 2026

Emma

Location is excellent. Theres loads of eateries nearby. The main square is minute's away. The apartment we stayed in 23.3 was great it had the basics if everything you need. Street noise was loud and the heating was noisy if you turned it down so we were v hot overnight. You check in/out at a hotel up the street which is close enough it has a 24h reception however there can be a wait for someone to come so allow time. Overall would recommend this aparthotel to friends and would stay again.

Partner

10/10

Exceptional

06 Mar 2026

Laura

Traditional and authentic feel which some may say old fashioned. Super clean, comfy bed and stones throw from the Old Town Square. Shops and restaurants on the doorstep. Would definitely book again!

Self

6/10

Pleasant

26 Feb 2026

Carol

I didn't realize that you check in in one building and stay a block away. That made directions to the hotel confusing. I would prefer to stay at a hotel with a front desk. The room was tiny and sparse.

Self

10/10

Exceptional

22 Feb 2026

Kristina

Room was spotless, great location

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Sophie

Room very spacious, staff helpful, location couldnt be any better. Clean towels daily - could not fault.

10/10

Exceptional

14 Feb 2026

Lucy

Great location, perfect for a solo traveler exploring the city.

Leisure Self

8/10

Excellent

09 Jan 2026

Simon

Excellent customer service, clean room and warm. Brilliant price and very good location literally few minutes straight walk to main square. Recommend for few nights stay as everything you need is close by.

Self

10/10

Exceptional

06 Jan 2026

Jose

Clean rooms, friendly onsite staff

8/10

Excellent

05 Jan 2026

Ana

The location was great, very central. However the room was not the cleanest.

Leisure Partner

8/10

Excellent

01 Dec 2025

Blaine

Clean room and bath. Staff were very courteous. A bery good value for the money. Checkin instructions were a little unclear and the cost of parking was very high.

Partner

10/10

Exceptional

15 Nov 2025

John

Charming room decor, located just steps around the corner from the main hotel Santi where you check in. Very spacious room with view of the street and can hear the horse & carriage pass by. Our flight was cancelled and had to check in a day later. Communicated thru the Expedia app to let the hotel know. They did not answer back, got a bit worried but when we arrived they acknowledged that they knew about our cancelled flight.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Anna

Great location - just 3 min walk from Main Square.
Room was very clean, and front desk staff very nice and helpful. Would stay again.

Leisure Partner

6/10

Pleasant

01 Nov 2025

Nina

We had to switch rooms during our stay. First room was the 2 bedroom with 2 queen beds which was great. Beds were comfortable and a good price. Then we had to switch to a 1 bedroom with sofa bed that was terrible. Even the actual queen bed was different. Super hard foam or something. The problem is also they don’t have a full time front desk and we were going out around 8am so the day we switched rooms, there wasn’t even anyone around so we could store luggage. We were told that the cleaning person would be around but she was not. Staff seems apathetic but I understand this is more of a budget hotel with a great location. Originally when we arrived at the hotel at 2:30pm we were abruptly told that check- in doesn’t start until 3pm.

6/10

Pleasant

31 Oct 2025

Nina

Very comfortable room- great location. Only issue is there is no elevator and we were on the 6th floor, so if you have a lot of luggage it could be a problem

8/10

Excellent

26 Oct 2025

Marcos

Great Location
Excellent Staff

Business Self

10/10

Exceptional

08 Oct 2025

Ricardo

Amazing staff

Self

10/10

Exceptional

13 Sep 2025

Michael

Public Service Announcement: If coming by car, use Google Maps and NOT Apple Maps. Even with the parking address provided through the Expedia messenger by the hotel, Apple Maps kept directing us through the pedestrian zones. We switched to Google Maps and it worked a solution that got us within 100 feet (30m) of hotel parking, but at the wrong end of a one-way street (Polselska). At that point (it took more than 45 minutes to cover the last mile to the hotel due to misnavigatin), after verifying there was no oncoming traffic, we forged up the street to the parking entrance which was open due to departing cars.

Anyway, the Aparthotel Grodzka 21 is managed through the office of the nearby Santi Hotel, which is where one needs to go to register, pick up keys, and park. Once we parked, we found the reception and check-in went smoothly, including getting train directions to the Wieliczka Salt Mine for which we had tickets the next morning (we weren't about to repeat the old town driving experience unless we had to).

The Aparthotel does not have an elevator, which was fine for us since we travel light. We enjoyed our well-appointed third-floor room for the two nights we stayed.

Points of interest, restaurants, evening music, and souvenir shops are right outside the hotel or within a ten to fifteen minutes walk with the train station being a little further away.

We really enjoyed our time here.

Leisure Family

8/10

Excellent

27 Aug 2025

Monika

Quiet and near major attractions.

6/10

Pleasant

23 Aug 2025

Ann

Convenient. Closeness to several amenities

Leisure

10/10

Exceptional

28 Jul 2025

Pawel

Property is conveniently located , very clean and the check-in was a blast.

Leisure Family

10/10

Exceptional

12 Jul 2025

Rico

Check in was irritating as it was in a hotel close by, the room was very spacious but didn't have much hanging room. Old but nice building.

Leisure Self

10/10

Exceptional

24 Jun 2025

Verified traveler

Perfect for solo traveller

Basic but comfortable and clean accommodation in the perfect location for easy access to most areas including the Old Town, the Castle, the River cruises and only a 20 minute walk or so from the Jewish Quarter.

Self

10/10

Exceptional

19 Jun 2025

Daiva

We had great time at the perfect spot

Leisure Family

8/10

Excellent

24 May 2025

James

Worked in a pinch

10/10

Exceptional

05 May 2025

Steve

I had an overall great experience with my stay. Everyone was very nice. Wiktotia was extremely nice and helpful as I arrived very early before my checkin time and she stored my luggage while I went out in town. It ended up she was able to get my room ready and checked in a little early. Great location as well, everything was within walking distance and great food and bakeries very close. I would definitely stay here again if I’m back in Krakow. Highly recommend!

Self

8/10

Excellent

03 Jan 2025

Vinh

Near the old town central area. The room size and facilities are acceptable.

Leisure Self

10/10

Exceptional

04 Nov 2024

Daniel

A great find in the heart of Kraków. Very good location with a very walkable distance to the main square and Wawel castle :) trams meters away and loads of restaurants and small cafes around. Definitely recommend if you like a busy atmosphere and lots to do nearby.

Leisure Self

6/10

Pleasant

03 Nov 2024

Camila

Overall, I had a pleasant and comfortable stay. However, I encountered a few issues. My room was meant to include a desk, which I relied on for work. Unfortunately, the Wi-Fi only functioned for a few hours before completely cutting out. As a result, I had to purchase extra data from my provider for $40. With that amount, I could have booked a more expensive room with reliable Wi-Fi and a desk.

Additionally, the hairdryer was quite frustrating. It required me to hold down a button for it to work, and once I released it, it stopped. With my long hair, drying took an eternity, making the experience quite tedious.

Lastly, the shower door didn’t close properly, causing water to spill all over the bathroom floor.

Leisure Self

8/10

Excellent

15 Oct 2024

david

No elevator for 70 year old guest assigned 4 stories to room. Internet is slow

8/10

Excellent

09 Sep 2024

Aleks

Great location close to old town center. Convenient access to transport/taxi/tour bus pick up. Plenty of food options nearby. Windows filter out most of the noise outside but some can still get thru at night. Comfortable for few night stay, would stay again.

Leisure Partner

10/10

Exceptional

28 Aug 2024

Matt

Excellent location. Great staff.

6/10

Pleasant

15 Jul 2024

Aniela

Basuc requirements were met.

Leisure Family

10/10

Exceptional

04 Jul 2024

ROBERT

Old Town Krakow

It was in a great position in the old town, but my room was at the top of the house, 4 flights of stairs and no liift. I am fit but getting on in years. Main reception in a hotel round the corner. Many restaurants and attractions close by. Parks with shade everywhere. Food is generally cheap

Self

10/10

Exceptional

26 Jun 2024

Christine

Excellent location to old town yet quiet. Clean. Charming building

Friends_and_family Family

8/10

Excellent

23 Mar 2024

Melvin

The room was lovely, the location perfect. But it was quite noisy through the night.

Leisure Partner

10/10

Exceptional

17 Mar 2024

Antony

Spot on,clean neat and tidy and in a great position close to the square.

Leisure Partner

6/10

Pleasant

16 Jul 2023

christine

it was cheap and cheerful, but the first night some other guests were extremely drunk and very noisy. its very close to the old town square which is great but perhaps a little too close on a weekend.

Business

8/10

Excellent

30 Jun 2023

Svitlana

Proximity to the Old Town, and best dining options any time of the day. Neat and clean room. Street noise3

10/10

Exceptional

27 Jun 2023

Charlotte

Perfect location in the old town. Reception the next street over but super easy to find. What a stunning city

Leisure Family

10/10

Exceptional

19 Jun 2023

Tami

I was very happy about the parking accommodation since there is almost no parking in Old Town. We loved our place. We wanted to stay in Old Town and get the full experience of its hustle and bustle. This did not disappoint!! Very close to the market square, so we had numerous options for dining day and night. We spent a few nights just watching out our window at all the young people having fun and living it up! The staff was very helpful booking attractions for us to visit. I don’t think we could’ve had a better authentic Polish experience than this one! Thank you!

Leisure Family

10/10

Exceptional

03 Jun 2023

Pietro

This was great.

Leisure Self

2/10

Poor

01 Jun 2023

nancy

I stayed there for three nights, too noisy, I could not sleep at all.

Self

10/10

Exceptional

14 May 2023

Alan

Great location in the old town surrounded by all that Krakow has to offer.
The room was dressed in older style furnishings some just for decoration but none the less a functional room. Lastly, there was an unpleasant smell from the bathroom as though the toilet needed sealing !
However 2 things to be aware of!
1- Being where it is makes it a very noisy location with noisy revellers and trams through the night. The hotel supply you with foam earplugs if you can use them!
2.There is no lift in the building and there are many flights of stairs to go up and down - not the easiest hotel to have heavy cases or if you have any mobility issues.

Leisure Partner

10/10

Exceptional

27 Apr 2023

neil

Krakow

The hotel was in the best location right by the main square it was a small apartment sleeping 4 comfortably easy access to all amenities and transportation

Friends_and_family Friends

10/10

Exceptional

21 Apr 2023

Pauline

Had a very comfortable stay in this lovely apartment. Will definitely visit again

Partner

10/10

Exceptional

08 Jan 2023

Klaudia

Very good central location. Feels like properly living in the city.

Leisure Partner

2/10

Poor

14 Oct 2022

Luke

This is not a hotel.

The front door was locked, the phone number didnt work, and no one answered my rings or knocks. I was fortunate to find an available room at a different hotel. It looks like a secure apartment building being advertized as a hotel.

Business

10/10

Exceptional

25 Sep 2022

Nicole

Great stay

This place was just perfect for what we needed! It was a great location -just off the main square and not far from the kazimierz area. The room was very clean and the beds were comfy! The pillow could have been better but we still slept well! It was easy to check in -check in was at a hotel across the road.

Friends_and_family Friends

8/10

Excellent

03 Sep 2022

Rita

convenient, cheap

Business Family

10/10

Exceptional

02 Sep 2022

Antonio

The hotel was very central to the old town. It was a nice and comfy place. Very convenient.

Self

8/10

Excellent

29 Aug 2022

ling

Best location but...

Next time don't tell above address instead of reception address. If I didn't meet one of customer, I will stay outside and maybe overnight

Self

10/10

Exceptional

15 Jun 2022

Sean

Great property in a great location

Business_and_leisure Self

10/10

Exceptional

06 Jun 2022

Stephen

One night but the location is excellent and did everything I wanted from it.

Self

10/10

Exceptional

31 Mar 2022

Sharon

Very pleased

Hotel was lovely, very central and we were very pleased with our stay.

Friends_and_family Family

10/10

Exceptional

27 Mar 2022

Joe

Very clean and comfortable room. Friendly staff too.

Partner

10/10

Exceptional

06 Oct 2021

Sam

Highly recommend this stay

Big clean room with lots of amenities. The location was perfect and the host was amazing. They provided lots of information about various attractions and how to get around.
Highly recommend

Partner

8/10

Excellent

27 Jan 2020

Verified traveler

The staff team were friendly and helpful even making contact when they realised the plane had been diverted to Warsaw. the room met the requirements specified and was clean and warm. The hotel is ideally situated in the centre of the town. The only down side was the long lasting noise from below our room on the first night - the other nights were quiet.

Leisure Family

10/10

Exceptional

17 Dec 2019

Jessica

Lovely hotel with excellent service!

This hotel has fantastic staff! Prior to my trip, they emailed me lots of helpful information about their hotel and tours available. I had them book a tour to Aushwitz. for me. Another highlight about this place was the day of my tour. The tour was early in the morning prior to breakfast. The lovely receptionist made sure I had a take away breakfast made before I left for my tour. It was greatly appreciated since breakfast and lunch was not included in the tour. The rooms were super clean and had everything you needed. Excellent location and in walking distance to all the sites in Kraków.

Self

10/10

Exceptional

30 Nov 2019

chris

Awesome

It was nice clean convenient. The steps are original in old town but it added history. The room was newly renovated with a vintage take. Close to everything and walking distance. Family of four with two small kids and they enjoyed he deluxe room as well

Friends_and_family Family

10/10

Exceptional

23 Nov 2019

Ricey

Location, location, location!
Walking distance to train station, walking distance to city attractions, eateries and public transport.
Good breakfast in restaurant next door.
Rooms big and comfortable.
Very helpful staff.

Leisure Partner

10/10

Exceptional

08 Nov 2019

Verified traveler

No problems, very helpful, bargain price for a good quality stay in perhaps the best location you could have

Leisure

8/10

Excellent

05 Nov 2019

Verified traveler

Nice rooms, just want we needed - close to everything :)

Leisure Friends

10/10

Exceptional

01 Nov 2019

Paul

Superb location - ideal for walking in krakow

Friends_and_family Family

10/10

Exceptional

28 Oct 2019

Verified traveler

Excellent little hotel, nice apartment with a good breakfast at the cafe below
Five minutes walk to the Old Town square in one direction and five minutes walk to the castle and river in the other
Highly recommended

Leisure

10/10

Exceptional

25 Oct 2019

Verified traveler

Just what I needed. Clean, confortable, and excellent location.

Business_and_leisure Self

10/10

Exceptional

24 Oct 2019

Verified traveler

Two minutes from the main square but no noise at night! Aircon units efficient but very quiet. Room (twin) odd layout but perfectly adequate. Bed comfortable. Plenty of hot water and great water pressure. Of a lesser 'quality' than I would usually book but would happily stay again. Staff extremely helpful - organising trips/taxis/packed breakfasts (Auschwitz trip) etc. Pretty small as a hotel but this means much more personal attention. Thank you Aparthotel Grodzka 21.

Leisure Family

10/10

Exceptional

24 Oct 2019

Verified traveler

A beautiful apartment situated on one of rhe main streets leading to the main square. The staff were friendly and accomodating. We had the apartment held in the building next door at number 23. Laeg and spacious. Very clean.

Leisure Friends

8/10

Excellent

22 Oct 2019

Verified traveler

Rooms were excellent large & clean.Location was ideal

Leisure

10/10

Exceptional

06 Oct 2019

Jessica

Excellent location and very quiet in the rooms despite the busy street!

Self

8/10

Excellent

06 Oct 2019

Verified traveler

The property is tastefully decorated and very Polish with its furnishings which was very nice. The only negative was some noise at night from the street if you kept the window open but it didn't disturb us too much. It is perfect for sightseeing due to its excellent location.
The staff were very helpful and accommodating.Breakfast was very good. I would rate this as excellent value for money.

Leisure Partner

10/10

Exceptional

30 Sep 2019

Russell

This property location and rooms were outstanding. Each room was unique, decorated with beautiful pictures and even hand painted murals. The reception staff were super friendly and there to ensure you are comfortable. this is a hidden GEM.

Leisure Partner

10/10

Exceptional

26 Sep 2019

Verified traveler

Such a unique hotel. Amazing staff who go out of their way to help you. Absolutely spotlessly clean. Bright comfortable rooms. Perfect location

Leisure Friends

10/10

Exceptional

11 Sep 2019

Verified traveler

Really loved everything. staff were great and the room was perfect for my needs

Leisure Self

8/10

Excellent

08 Sep 2019

Verified traveler

Great location near the main market square. Clean and spacious room but lots of stairs!

Leisure Partner

10/10

Exceptional

20 Aug 2019

Verified traveler

Wonderful helpful host, fabulous location in the heart of old Town.

Friends

10/10

Exceptional

13 Aug 2019

Verified traveler

Great accommodation close to the main areas, I would highly recommend this. There was a mix up with taxi we booked at reception to take us to airport which never showed up, had to get one on the street as could not gain access to apartments after checking out. Other than this no issues.

Leisure Friends

8/10

Excellent

11 Aug 2019

Verified traveler

Very convenient to market place and castle. It is quiet inside the building except within the common area of the apartments. You will hear your neighbors adjacent to you.

Leisure Family

10/10

Exceptional

07 Aug 2019

Muli

Great

Great place, location,breakfast and reception(Ania)

Family

8/10

Excellent

26 Jul 2019

Verified traveler