Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Best Western Plus Krakow Old Town

Krakow · Poland

Swietej Gertrudy, 6View location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.2/108.2
Condition8.6/108.6
Location9.6/109.6
Neighborhood9.4/109.4
Value7.8/107.8
Amenities8.6/108.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with charm
  • Sustainability certification
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Krakow Old Town

Our newly renovated hotel is now open! The unique interiors impress with bold colors, custom furnishings, and a modern design. Located in the heart of Krakow, the Best Western Plus Krakow Old Town Hotel is an ideal choice for both business travelers and tourists.

Explore the magic of this historic city with the Old Town and Kazimierz district just steps away. We offer superb working conditions, relaxing spaces, and a pleasant atmosphere for business meetings.

Our 92 air-conditioned rooms feature LCD TVs, telephones, radios, hair dryers, free Wi-Fi, irons and ironing boards, mini-fridges, and coffee/tea making facilities. The hotel's conference facilities are perfect for professional training courses, conferences, or small business meetings.

Enjoy exquisite Polish and European cuisine in our elegant restaurant, and a wide selection of drinks, cocktails, and desserts in our bar. The spacious restaurant can also accommodate banquets, parties, wedding receptions, and other special events. Children aged 4 and under stay free with two paying adults, using existing bedding.

Read more about this hotelShow less

A stay at Best Western Plus Krakow Old Town places you in the heart of Kraków, within a 15-minute walk of Main Market Square and Wawel Castle. This hotel is 7.9 mi (12.7 km) from Wieliczka Salt Mine and 1.6 mi (2.6 km) from Oskar Schindler Factory.

Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 AM
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Optional fees
    • Airport shuttle fee: PLN 100 per vehicle (one way)
    • Self parking fee: PLN 65 per day
    • Rollaway bed fee: PLN 80.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Polish

Nearby attractions

Planty Park 0.1 km / 0.1 mi
Royal Road 0.2 km / 0.1 mi
Holy Trinity Church 0.2 km / 0.1 mi
Aquarium and Natural History Museum 0.4 km / 0.2 mi
St. Francis of Assisi Church and Monastery 0.4 km / 0.2 mi
St. Barbara's Church 0.5 km / 0.3 mi
Little Market Square 0.5 km / 0.3 mi
Archaelogical Museum of Kraków 0.5 km / 0.3 mi
Church of Saints Peter and Paul 0.5 km / 0.3 mi
Main Market Square 0.5 km / 0.3 mi
Rynek Underground 0.6 km / 0.4 mi
Florianska Street 0.6 km / 0.4 mi
St. Mary's Basilica 0.6 km / 0.4 mi
Cloth Hall 0.6 km / 0.4 mi
Gallery of 19th Century Polish Art in Sukiennice 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2010
  • Total number of rooms: 92
  • Number of floors (main building): 4
  • Single rooms: 2
  • Double rooms: 89
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 48 more facilities & services
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hire
  • Transfer serviceExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Cloakroom
  • Lift access
  • ShopExtra charge
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Banquet hallExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Green Tourism
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM NON SMOKINGTWIN • PREMIUM NON SMOKINGTWN.PI-NM

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    TWIN PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 1 m²DBT.SU
    Double or Twin SUPERIORPhoto unavailable2 photos

    Best Western Plus Krakow Old Town

    Double or Twin SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • Bathroom
    • Living room: 1
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Mini fridge
    • Fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Electric Kettle: 1
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 1 m²TWN.SU
    TWIN SUPERIORPhoto unavailable9 photos

    Best Western Plus Krakow Old Town

    TWIN SUPERIOR

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Mini fridge
    • Carpeted floors
    • Central heating
    • Internet access
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV
    • Dining Area
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Radio

    Facilities with extra charge

    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIOR • 1 Bedroom • 1 m²DUS.SU
    DOUBLE SINGLE USE SUPERIORPhoto unavailable2 photos

    Best Western Plus Krakow Old Town

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 1
    Bed setup
    Sofa bed, Double bed 131-150 width, Single bed 80-130 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Room amenities

    • Bathrobes
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Ironing set
    • Mini fridge
    • Fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Housekeeping
    • Electric Kettle: 1
    • Carpeted floors
    • Individually adjustable air conditioning
    • Central heating
    • Safe
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Toiletries
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 1 m²TWN.ST

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Ironing set
    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Central heating
    • Carpeted floors
    • Mini fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 1 m²SGL.ST

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Alarm clock
    • Turndown service
    • Wake-up service
    • Mini fridge
    • Internet access
    • Hairdryer
    • Shower
    • Bathroom
    • Cable TV
    • Bathrobes
    • Wi-fi
    • Balcony
    • Safe
    • Central heating
    • Carpeted floors
    • Ironing set
    • Radio
    • Direct dial telephone
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUM NON SMOKINGSINGLE • PREMIUM NON SMOKINGSGL.PI-NM

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    SINGLE PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-1

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUM • 1 Bedroom • 1 m²SGL.PI
    SINGLE PREMIUMPhoto unavailable4 photos

    Best Western Plus Krakow Old Town

    SINGLE PREMIUM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Room amenities

    • Mini fridge
    • Electric Kettle: 1
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Central heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI-1

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI-1

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM NON SMOKINGDOUBLE • PREMIUM NON SMOKINGDBL.PI-NM

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    DOUBLE PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 1 m²DBL.ST

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Hairdryer
    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Balcony
    • Safe
    • Central heating
    • Carpeted floors
    • Ironing set
    • Mini fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Shower: 1
    • Bathroom: 1

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE PREMIUMDOUBLE SINGLE USE • PREMIUMDUS.PI

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    DOUBLE SINGLE USE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUM • 1 Bedroom • 1 m²TWN.PI
    TWIN PREMIUMPhoto unavailable11 photos

    Best Western Plus Krakow Old Town

    TWIN PREMIUM

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Room amenities

    • Direct dial telephone
    • Radio
    • Internet access
    • Turndown service
    • Wake-up service
    • Mini fridge
    • Central heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Electric Kettle: 1
    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Bathroom
    • Wi-fi
    • Shower
    • Hairdryer

    Facilities with extra charge

    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 1 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable7 photos

    Best Western Plus Krakow Old Town

    DOUBLE PREMIUM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Mini fridge
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Toiletries
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Desk
    • Central heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Bathrobes
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Housekeeping
    • Electric Kettle: 1

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fridge
    • Safe
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Best Western Plus Krakow Old Town

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Krakow Old Town

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.6 /10
Location
9.6 /10
Neighborhood
9.4 /10
Value
7.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
22 Jun 2026
Jennifer
The air conditioning was amazing the best in Europe so far!!! The cleaning staff was amazing!!! Thank you
Family
10/10
Exceptional
11 Jun 2026
ROBERT
Everything was very nice. The room, food and location. The staff was extremely helpful. The only issue was our room could not be reached by elevator. Some of the 3rd floor could only be reached by stairs.
Partner
10/10
Exceptional
28 May 2026
Lesley
Location wise...I couldnt have picked a better hotel.. Turn left out of the hotel 5 minute walk to Wawel Castle...turn right 5 minutes to Old town. 15 minute walk from the main station.

So clean, everyone works so hard.
The staff are all so friendly

Breakfast was very tasty with so many options of both hot and cold

I would highlighy recommend this hotel
Friends_and_family Family
8/10
Excellent
13 Jan 2026
Dilwyn
Room clean and warm. Staff helpful.
Partner
8/10
Excellent
02 Dec 2025
Kathy
Wonderful except for one of the early morning breakfast personnel. The front desk told us we could go into have breakfast 15 minutes before they actually opened because we were being picked up for an early flight. When we went in this woman was so rude. We just left.
Leisure Partner
8/10
Excellent
01 Dec 2025
Robert
Perfect location
Great breakfast
Didn’t have much interaction with staff but all were friendly and efficient
Housekeeping did a great job.
8/10
Excellent
19 Nov 2025
richard
2 single beds not what we expected .breakfast not great no bacon and sausage not nice
Partner
10/10
Exceptional
01 Nov 2025
Penelope
Spotless room and lovely staff. Second time of staying here.
10/10
Exceptional
19 Oct 2025
Tom
Staff were great and location was right by Rynek-great!
8/10
Excellent
19 Oct 2025
Kirsty
Big room, variety at breakfast. We had an early pick up time for an excursion and the hotel made up breakfast bags for us to take with us as we would have missed breakfast
Friends_and_family Family
10/10
Exceptional
11 Oct 2025
Donna
Excellent location, clean, friendly staff, good variety of food on breakfast buffet. Great location for trips. Definitely recommend and will be back.
Leisure Family
8/10
Excellent
11 Oct 2025
Karen
Excellent location for the centre of the city. Good range of breakfast choices. Comfortable beds with nice bed linen
Leisure Friends
8/10
Excellent
10 Aug 2025
Anne

Excellent staff, very clean and a great location

Hotel facilities were fresh and clean, staff were excellent and very helpful. Restaurant service was surprisingly slow despite being very, very quiet when we ate there.
Friends_and_family Family
10/10
Exceptional
02 Aug 2025
Gretell
It is a wonderful place. Very close to Old Town, and the staff is very professional . I really enjoy the way we were treated. It really makes your stay pleasant.
Leisure Partner
10/10
Exceptional
29 Jun 2025
Alma
Close to the market square in front is the park, 5 minutes to main station.
Leisure
10/10
Exceptional
07 Jun 2025
jane
excellent location,room was clean and ready early, breakfast was lovely
Leisure Partner
6/10
Pleasant
06 Jun 2025
Kelsey
The location of the property is great with convenient parker. Remember, that you need to call in advance to reserve a parking spot for yourself. The overall design of the inside of the property is interesting. The lighting was very bright inside the room & the hallways. and the AC unit didn't work. But other than that, it was an easy and convenient place to stay in Krakow.
Leisure Friends
10/10
Exceptional
21 May 2025
Andrew
Good location. Comfortable. Good buffet breakfast. Friendly helpful staff
Leisure Friends
8/10
Excellent
10 May 2025
Emma Jane
Was a pleasant hotel, the area is very quiet. Within walking distance of the main square
Leisure Partner
8/10
Excellent
09 Mar 2025
Adrian

Great location..

The best part of this hotel is the location. You are basically across the street from the old town. So going to places to eat was easy. The staff are actually very friendly and helpful. We even enjoyed a few drinks in the small bar area/room. But if you have the option request a bigger room for more comfort. Some of the rooms are a bit on the small side so if you are with some one else it feels a bit cramped. But it was comfortable for just sleeping.
Business
10/10
Exceptional
15 Feb 2025
Samantha
Amazing location, clean and staff are very helpful.
Leisure Family
8/10
Excellent
14 Feb 2025
Moira
Ideal location.
Leisure Family
10/10
Exceptional
07 Feb 2025
matthew
Great place to stay
Leisure Friends
10/10
Exceptional
02 Feb 2025
Christine
This area has it all. The best Western offers a free buffet breakfast in the morning, that allows for eating and heading off to your adventure. The best western hotel is really walkable to so many areas in city center and near the old Jewish quarter. Also, the train runs right in front of the hotel. Everything is so easily accessible. The staff is helpful and friendly. Absolutely recommend this hotel ♥️
Leisure
8/10
Excellent
25 Jan 2025
Nigel

Central hotel

A city break and this hotel is really well situated
Partner
10/10
Exceptional
04 Jan 2025
Sean
Great property and staff in an amazingly convenient area. Right next to the kiss and ride stop for day trips and a short 5 min walk from the old square for food sightseeing etc. another short walk to the Jewish quarter. There is a park area opposite the hotel that is well lit at night and the police patrol quite regularly so you felt safe travelling through it even on new years when we were there. Transfer to balice airport was 130zlty and took around 25 minutes.
Leisure Partner
10/10
Exceptional
14 Dec 2024
Douglas

Good location for the market and old town.

Hotel is in a good location for the Christmas markets, the castle, the old town, riverside, main train station, tram stops and 10 minutes from an excellent shopping mall.
Have stayed here before so knew what to expect, rooms are comfortable, check in and out was faultless, staff are friendly, breakfast was good.
Would stay here again.
Self
8/10
Excellent
05 Dec 2024
Anita
Our double bed was very small , pillows very soft, bed very soft for our personal preference. Shower small, room was small and warm. Breakfast cups were dirty and very slow in replenishment of food . Well situated for old town .
Leisure Family
10/10
Exceptional
25 Oct 2024
Maria Elena
Friendly staff very helpful
6/10
Pleasant
04 Oct 2024
Sheila
The decoration was not attractive and the breakfast only soso.
Self
10/10
Exceptional
15 Sep 2024
SANTANU
Extremely well located for all historical points, good food, transport. Excellent breakfast, friendly staff, clean rooms. All in all a very good experience.
Business_and_leisure Self
6/10
Pleasant
08 Sep 2024
Natalia
The location is really good close to everything walking distance right outside of the old town. Good breakfast quality. Shower too small. Room decoration in pink and black carpet very ugly. Good Air Conditioning. very close to transportation.
Leisure Friends
10/10
Exceptional
05 Sep 2024
Neil
It was a wonderful hotel experience. Friendly and helpful staff.
Leisure Self
10/10
Exceptional
27 Aug 2024
stuart
Staff were excellent and so helpfull, good breakfast room spotless
Leisure Partner
4/10
Poor
20 Aug 2024
Rebecca
Our room was on floor 2. The elevator stppped on 1 or 3 and you have to use the stairs to go to 2. The room was tiny and cramped. The bathroom worse. The showers you could not move in and barely fit a person.
Breakfast was just ok. Nothing great.
Leisure Partner
8/10
Excellent
06 Aug 2024
elise
The location was great for walking to old town and to the castle and the Jewish quarter. It is a budget hotel . The breakfast was adequate, not special , nothing was special about the hotel. Except the location, which was great.
Leisure Partner
10/10
Exceptional
06 Aug 2024
Fahad
Nice location and nice hotel
Business Friends
10/10
Exceptional
04 Jul 2024
Steven
Very good breakfast, plenty of options. Staff very friendly. Rooms very clean
Leisure Partner
8/10
Excellent
22 Jun 2024
Thomas

Good

Really good location! Nice and central! Just used as a base but bring an extra pillow if staying as only provided with one pillow.

Facilities in the room were great! Shampoo, body wash and hairdryer were in there!

Staff were helpful
Partner
8/10
Excellent
14 Jun 2024
Barry
Hotel was good, clean, etc. and had a great breakfast. The location is between the Castle and Old Town and is adjacent to the park between the two. The older building creates some inconvenience with 1) no good place to unload, 2) a number of steps to get to the front door, and 3) a small elevator
Partner
10/10
Exceptional
14 Jun 2024
Katherine
Lovely staff and service, wonderful breakfast, we were very happy with our stay. Thank you to the front desk staff for some great helpful tips on plays to see and how to get around the city. The cleaning attendants were very nice and we got a chance to chat with a couple of them, also got some excellent tips on good places to visit. I will stay here again.
Leisure Family
2/10
Poor
23 May 2024
SungMin
Everything is really old. Elevator doesn't stop on the floor of where my room is. Stains on the carpet. Very small beds and shower.
Business_and_leisure Self
10/10
Exceptional
20 May 2024
Mark
Great location... just 5 minutes to old town. Tram station just across street. You can book a tour that can pick you up from hotel. Super convenient location and super friendly staff. Breakfast was included and you can't go wrong with polish buffet. Fresh and tasty food, many beverages to choose from. Room was a little outdated, but i did not mind for the price at it was adequate to what to expect. I highly recommend Best Western Plus.
Leisure Partner
10/10
Exceptional
17 May 2024
Jadwiga
Unique building! Elevator stops @ 3rd floor for rooms on 2nd floor you need to walk down at least 15 steps, or walk up 10 steps for 3rd floor. Our 1st room #112, handicap when using a shower it flooded the bathroom floor. My granddaughter was told by Iwona at front desk take short shower. I took photos to show that bathroom after I took a shower. After 2 days of that, we finally hit an ideal room #102, 1st floor elevator, shower stall to our liking. However, we got to enjoy it for 1 1/2 days, because we had to leave @3:30 am to catch a plane.
Leisure
10/10
Exceptional
17 May 2024
Dan
wonderful staff
10/10
Exceptional
15 May 2024
MR George

Sadness at leaving!! My second visit in 6 months!!

It was lovely to be recognised and welcomed by reception staff on arrival!!
The atmosphere was quiet and peaceful and our room 221 contained all we needed inc safe, tea/coffee, big TV and soft cosy bed! Rooms were fresh, clean, and perfectly laid out. Breakfast contained wide range of food for all nationalities with staff quickly topping up when plates trays and bowls of food disappeared by hungry tourists!! Stepping out side trams were at our disposal but we walked where ever we could. The hotel location is so convenient; use the pedestrian crossing and you are in a few minutes in an area of history and beauty and excitement with hundreds and more dining in and out in the huge square and adjoining streets!! WE felt safe walking through the crowds at night and police were
in a number of places
Music in church of st Peter and StPaul attracted us on 2 evenings the few kms of walkway with trees and shrubs on either side was so romantic!¬ you coud not get lost as at ran paralell to the road and tramway It was a nice way to walk to the biggest shopping centre I have ever been in! If any one is looking for a nice break go to Poland to the BEST WESTERN ,PLUS KRAKOW OLD TOWN!!! and you wont be disappointed. excuse haste!
Friends_and_family Friends
10/10
Exceptional
12 May 2024
Pauline
Excellent customer service Had a problem with the fridge , they replaced it straight away, staff all friendly and informative, would definitely recommend
Leisure Family
10/10
Exceptional
05 May 2024
Ivona
Clean, great location
Leisure Family
8/10
Excellent
24 Mar 2024
steven
Good location located within 10 minute to the main square and the jewish quarter
Leisure Friends
8/10
Excellent
04 Dec 2023
Paul
Rafael was so pleasant and help only downside we didn’t have breakfast one day as too busy
Friends_and_family Family
10/10
Exceptional
25 Nov 2023
John
Location, helpful staff, nice room, good breakfast and evening meals. Nice hotel would stay there again.
Leisure Partner
8/10
Excellent
25 Oct 2023
Sergii
Too small shower cabin.
Partner
6/10
Pleasant
21 Oct 2023
Nigel
Room was clean, spacious and modern but decor could be considered to be an acquired taste. The booking was for a double room but bed was 2 singles pushed together with separate single duvets.
We arrived early evening so decided to use hotel restaurant for dinner and the receptionist advised we didnt need to reserve a table. However after going to our room to unpack, we arrived to find the restaurant full so went back and ordered room service. The chef said it would be an hour as there was a party of 60 in, which the receptionist failed to tell us. Fortunately we only wanted a burger and a drink and the chef very kindly brought it to our room within 20 minutes so can't fault the chef. The burger was delicious!
Good variety of food for breakfast to suit all tastes.
Great location opposite park and within 10 minutes walk to main square.
Leisure Partner
10/10
Exceptional
21 Oct 2023
Adrian

Perfect hotel for Old Town Krakow

Really nice hotel with friendly and helpful staff in a great location, just 15 minute walk from the main train station and less than 10 minutes to the market square.
Friends_and_family Family
8/10
Excellent
06 Oct 2023
Colin
The hotel was in a good location for us, Very close to the town square, castle and the pick-up for our Auschwitz tour.
It was quiet throughout the night, and served a very good breakfast. Friendly staff.
Leisure Family
10/10
Exceptional
13 Sep 2023
Rita

Great stay

Conveniently situated. Comfortable rooms. Lovely breakfast. Staff very friendly and helpful. Handrails would help on the entrance steps for the less mobile.
Friends_and_family Friends
10/10
Exceptional
11 Sep 2023
Kevin

Hotel overview

Excellent hotel which is centrally situated with short walks to the castle and main square. Staff were very helpful and breakfast was great. Highly recommended staying at this hotel
Friends_and_family Family
10/10
Exceptional
11 Aug 2023
Amy

Just Perfect in Every Way

We started off with a smile due to the amazing location between Old Town and the Jewish Quarter with a tram stop outside the door. The staff was very knowledgeable and helpful with directions and suggestions. Breakfast choices varied daily and there was something for everyone.
Friends_and_family Friends
10/10
Exceptional
27 Jul 2023
Steven
Great hotel in he centre of Krakow. Very clean with friendly staff. Lots of shops, cafes and restaurants nearby plus the main square is a 5 minute walk. There is a tram stop right outside the hotel. The breakfast was a buffet style with plenty of options for everyone. Rooms were HUGE.
Leisure Family
10/10
Exceptional
24 Jul 2023
Scott Campbell
The hotel is a short walk from the main square and also the front desk team were very welcoming.
Leisure Family
10/10
Exceptional
05 Jun 2023
Vladimir

Very happy to stay

Very clean and nice hotel, close to everything you like to visit in Old town
Friends_and_family Family
10/10
Exceptional
04 Jun 2023
Jozef
Fantastic location, profesional friendly staff, very clean, parking place.
Business
8/10
Excellent
10 May 2023
Victor
It’s great just some of the rooms facing the street are a bit noisy at night
Other than that really friendly people and great overall
8/10
Excellent
23 Apr 2023
Amanda
Great location, hotel nice and clean, however don't accept room 324 as it more like a conservatory room, woke every morning before 6am due to light coming in, as ceiling blinds not great. Would definitely stay here again in another room
Leisure Family
8/10
Excellent
29 Mar 2023
tobias

Value for money

Nice comfortable stay
Partner
8/10
Excellent
27 Mar 2023
tobias

Good stay

Nice hotel, good breakfast
Partner
10/10
Exceptional
11 Mar 2023
Helen

A super 5 night break, feeling refreshed.

5 nights just the right amount of time explore the town and surrounding area. All main tourist attractions a short walk from hotel. Old town, castle,dragon,river Jewish quarter and ghetto. Etc. And slightly further out the salt mines and Auschwitz. Old town has plenty of places to eat. Hotel clean and tidy. Breakfasts varied and tasty. Coffee vending machine a bit slow. Didn't try the trams but seemed very accessible and paypoints near. Would I recommend and stay again? Yes. Use the internet based app, for taxis. keeps pricing clear.
Partner
8/10
Excellent
07 Mar 2023
Stephen
This property is ideal for a Kracow visit, its located 4 minutes from the beautiful main square, with shops restaurants everywhere, the tram stops virtually outside, also its about 13 minutes walk to the Jewish old town. The hotel rooms are quite small, and the foyer only has room for 4 chairs, the bar area is also small, but in all we did have a fabulous time, the rooms are cleaned everyday and everyone was friendly and helpful.
Leisure Family
4/10
Poor
02 Mar 2023
Verified traveler
Good location, friendly bar man. Hotel rooms are awful and feels like a hostel. You get 1 pillow and a single quilt on a double bed. Air con doesn’t work and the bed was awful. Reception staff not friendly at all
Business
8/10
Excellent
28 Feb 2023
Fiona
Lovely clean and modern hotel. Rooms to the front quite noisy due to trams running past hotel 24 hours a day. Rooms very small but excellent breakfast and great location.
Leisure Family
10/10
Exceptional
30 Jan 2023
Jonathan
Fantastic all round - would happily book there again
Partner
10/10
Exceptional
27 Jan 2023
Jeanette

Fantastic hotel

We stayed for 3 nights in this hotel. The staff are fantastic and so helpful. The cleaning of the rooms was unbelievable, everyday the rooms was left immaculate.

We added on the breakfast to our stay and it was delicious, fresh fruit, cakes, cooked breakfast, cheeses and meats. Me and my partner are vegetarian and had no problem eating a massive breakfast.

The location was just spot on! It’s a short walk into the town square, we was picked up round the corner (3min walk) for the Auschwitz tour and we walked about 20-30mins to Schindlers factory which on the way you pass the Jewish quarter.

I have no complaints about this hotel at all.
Partner
10/10
Exceptional
06 Jan 2023
Kristian
Situated within walking distance of the train station and Old Town Square which was excllent.

Seemless booking and check-in.
Leisure Friends
6/10
Pleasant
03 Jan 2023
Livia
We had a premium room booked, however the room we stayed in was not premium. Was small and cramped, with about 20cm between beds and walls, and a half shower cabin in size too, with no space to shower without banging elbows into glass.

Beds uncomfortable - crappy matress on the twin beds which kept on rolling off the bed and creasing.

Hotel is well positioned for old town center and other attractions. If you are on the road side, you’ll hear the street noise and the tram.

Decent but not too varied breakfast.

Friends_and_family Friends
8/10
Excellent
01 Dec 2022
AMIR

Nice but som problem

Overall hotel is nice in a good location quiet the stuff is OK there is a problem dude elevator doesn’t stop really in the level and you have to go up or down few stairs which was a problem for me as a handicap shuttle there’s not really shuttle the older a taxi for me which I have to pay Breakfast was nice and rich.
Self
10/10
Exceptional
13 Nov 2022
Katie
Brilliant location, helpful staff, lovely breakfast!
Leisure Partner
10/10
Exceptional
15 Oct 2022
Angela
Friendly and helpful staff. They could not have been nicer.
Leisure Friends
8/10
Excellent
24 Sep 2022
Andrew
A pleasant enough place, with a rather craped bathroom and an alarming nlack, white and pink decor. Excellent location, although the photo disguises the main road right by the front door. Very goodbreakfast.
Leisure Partner
4/10
Poor
27 Jul 2022
THERESA

Unhappy travelers

Hotel is definitely not worth the money. Elevator did not work, breakfast was terrible.
Partner
10/10
Exceptional
22 Jul 2022
Ghiscard
This hotel is in the middle of everything! Short walks to bars, restaurants, nightlife etc. Very clean, great staff, food, etc. Thank you for the awesome hospitality!
Leisure Friends
10/10
Exceptional
16 Jul 2022
Christopher
Great location,really nice hotel and fantastic staff who are very helpful and friendly
Business_and_leisure Self
10/10
Exceptional
14 Jun 2022
Daniel
Excellent hotel in great location
Leisure Family
10/10
Exceptional
05 May 2022
FRANK
All staff extremely helpful and friendly.. breakfast excellent. We had a dinner in restaurant and although lonely as no other customers it was very good. If you are too tired to go out don’t hesitate to eat in the restaurant. Staff again really helped to make it a very great stay in the beautiful city of Krakow
Leisure Family
10/10
Exceptional
28 Mar 2022
Marsida

Very enjoyable stay

I really enjoyed my stay at this hotel. It was very nice and clean, the room quite spacious, staff really helpful and polite. Breakfast was good and location was perfect. Overall really good hotel and great value for money. Highly recommend this hotel.
Friends_and_family Family
10/10
Exceptional
28 Feb 2022
Anne

Great location

Hotel staff friendly. Check in and out efficient. Great location
Friends_and_family Family
2/10
Poor
01 Jan 2022
Jay
This property is more like a youth hostel than a proper hotel. The rooms are insanely small and the photos on the web page are deceiving. Not offering laundry service, I was sent ion a fools errand by the staff to find a laundromat in 10 degree F weather and it turned out to be closed because of COVID. Could not get a refund.
Leisure Self
10/10
Exceptional
27 Nov 2021
Heather
Great location close to the main square. Our room overlooked the main road to the front. It was so well sound proofed we never heard a thing. Room had so many facilities that we didn’t even realise including iron and ironing board, fridge and free safe
Breakfast was lovely. Great choice of fresh well cooked food in a comfortable atmosphere
Leisure Family
10/10
Exceptional
19 Nov 2021
Nicole
Very nice and helpful staff, rooms and bathrooms were tiny but location was great and so was breakfast
Leisure Partner
10/10
Exceptional
29 Oct 2021
Nat
Lovely room, spacious and clean
Leisure Partner
10/10
Exceptional
23 Oct 2021
Anthony
Great breakfast. Wonderful location. Friendly staff. Room and common areas were clean.
Friends_and_family Friends
10/10
Exceptional
23 Oct 2021
Nadia

Great location and breakfast

Good size room, great location and amazing breakfast
Partner
10/10
Exceptional
16 Oct 2021
Ben
Amazing time in krakow
Had a little issue with the room on the last night as the key wouldn’t work! But dawid was extremely helpful and gave us another room straight away, credit to the team:
Partner
8/10
Excellent
28 Sep 2021
john
The location is great for walking around the city centre. I would stay there again.
Leisure Self
8/10
Excellent
19 Aug 2021
Stine

Good location

The location is very good. The rooms a little small, as are the beds. Good breakfast (with fruit!). Due to covid the rooms weren't made during our stay.
Friends_and_family Family
2/10
Poor
19 Jul 2021
Verified traveler
This could be a really long review but has limited characters.

The photos on Expedia suggests that this is a very clean, spacious, bright and fun hotel. Historic outside but modern inside. It appeared to be more than a 3 start hotel.

What I experienced was completely the opposite.

As soon as I stepped into the hotel, I found myself in a dark staircase with the reception desk on top, looking more like a hostel check-in counter.

When I walked back to the parking lot I saw the terrace where I imagined having a drink with my wife while enjoying the view. Well this pace is dirty, rusty and overlooking the parking lot and garages in the back. No one in their right mind would sit and spend time there. I also remembered another sitting area which was surrounded with 3 walls and also overlooking the parking lot in the back.

We were given a room which was the furtherest away from the front desk and no elevator to that level. After walking down the hallway, we stepped into a tiny room where the temperature was around 30 celcius (over 90 farenheit).

After returning to the front desk, I asked for another room. We received a large room which look much more like the photos on Expedia so I accepted it. But after we checked in and as I sat down on the couch I noticed cookie crumbs on it and lots of hair and stains on the carpet. The place was not clean. The room was really large, but the bathroom too small for even 1 person.

The breakfast was as advertised...
Leisure Family
10/10
Exceptional
08 Jul 2021
russell

Super friendly staff in ideal location

We only stayed one night but was very pleased. We had to ask a few favours of the staff and they were very helpful and friendly. We had an early appointment so missed breakfast but when we came back they gave us breakfast even though the restaurant was closed by the time we got back. Lovely clean room and good internet connection, which I needed. Location is right opposite the old town, so perfect for walking and visiting all the centre area.
Business
2/10
Poor
28 Sep 2020
ThomaslLloyd
I Cancelled my reservation because I could not get there! There is a pandemic and my entire trip was cancelled. This was the only property that would not refund my money. They did not even offer anything for a future stay as I plan to schedule this trip as soon as it is possible. The original reservation was a cancellable reservation but when it was rebooked because of a mistake by Expedia to allow my credit card to be charged in advance, I was given a new booking which supposedly you could not cancel. Because of what is going on in the world, they certainly should not hold the customer to a situation they can't control.
Leisure Family
8/10
Excellent
20 Jul 2020
Andrew
Been here twice now and would stay again.. floor layout a bit confusing when you first arrive but found my room eventually!

Was suprised the room was not cleaned any day i was there..
Self
8/10
Excellent
30 Dec 2019
Verified traveler
The property was beautiful, spotlessly clean. I felt it lacked a decent seating area for the bar.
Leisure Family
10/10
Exceptional
27 Dec 2019
Verified traveler
Quiet and in a great location- an easy way to the Main Square. Staff were friendly and helpful. Breakfast was extensive.
Leisure Self

Location & surroundings

Best Western Plus Krakow Old Town
Swietej Gertrudy, 6, Cracovia, Poland

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Best Western Plus Krakow Old Town

85 hotel photos