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Platinia Apartments

Krakow · Poland

ul. Starowiślna, 12AView location

8.8/10Excellent737 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.2/108.2
Condition8.8/108.8
Location8.4/108.4
Neighborhood9.2/109.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Platinia Apartments

The Platinia Apartments are situated in Krakow's historic center on Starowiślna Street. This newly renovated building offers modern, functional rooms in a prime location, within easy walking distance of major attractions such as Wawel Castle, the Old Town, and Kazimierz (the Jewish Quarter).

Each room features amenities for a comfortable stay including a refrigerator, tea and coffee making facilities, a 32-inch TV with international channels, and a private bathroom with a hairdryer and complimentary toiletries.

Guests can also enjoy free Wi-Fi and the tranquility of a private courtyard setting amidst the vibrant city center. Choose between twin or double beds to suit your needs.

Read more about this hotelShow less

A stay at Platinia Apartments places you in the heart of Kraków, within a 15-minute walk of Main Market Square and Wawel Castle. This hotel is 7.6 mi (12.2 km) from Wieliczka Salt Mine and 0.3 mi (0.5 km) from Aquarium and Natural History Museum.

Make yourself at home in one of the 19 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: PLN 120.00 per vehicle (one-way, maximum occupancy 5)
    • Uncovered self parking fee: PLN 40.00 per day
    • Nearby parking fee: PLN 40 per day(1148 ft away; open 24 hours)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Ukrainian

    English

    Polish

Nearby attractions

Planty Park 0.3 km / 0.2 mi
Aquarium and Natural History Museum 0.5 km / 0.3 mi
Little Market Square 0.5 km / 0.3 mi
Royal Road 0.5 km / 0.3 mi
Main Market Square 0.6 km / 0.4 mi
Church of St. Wojciech 0.6 km / 0.4 mi
St. Francis of Assisi Church and Monastery 0.7 km / 0.4 mi
Rynek Underground 0.7 km / 0.4 mi
Florianska Street 0.7 km / 0.4 mi
St. Mary's Basilica 0.7 km / 0.4 mi
Tempel Synagogue 0.7 km / 0.4 mi
Jewish Cemetery 0.7 km / 0.4 mi
Cloth Hall 0.7 km / 0.4 mi
Gallery of 19th Century Polish Art in Sukiennice 0.7 km / 0.4 mi
Town Hall Tower 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2014
  • Total number of rooms: 19
  • Number of floors (main building): 3
  • Double rooms: 10
  • Triple rooms: 6
  • Quadruple rooms: 3
  • aparthotel
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
Show 28 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parkingExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • Hotel safe
  • Garden
  • Luggage room
  • Dining area
  • Electric kettle
  • Breakfast
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Platinia Apartments

8.8
Excellent
737 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.8 /10
Location
8.4 /10
Neighborhood
9.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
30 Sep 2024
Angela
The staff were so friendly and helpful. The apartments are well located for everything in and around Krakow. We loved the restaurants we tried from the recommendations in the welcome pack in the room. Thank you
Friends_and_family Friends
6/10
Pleasant
22 Sep 2024
Viacheslav
All things are good
10/10
Exceptional
13 Aug 2024
Stanley
Staff were friendly and helpful location was great very enjoyable stay.
Leisure Family
10/10
Exceptional
06 May 2024
Kathryn

Good

Really nice hotel for the price
Partner
10/10
Exceptional
26 Apr 2024
Christopher
Quiet and accessible to all.
Leisure Family
10/10
Exceptional
24 Apr 2024
Murat
Location is great, cost is perfect and convenient. Although the property does not have restaurant, there are delicious cafes around for breakfast.
Business_and_leisure Family
10/10
Exceptional
13 Oct 2023
Roy
Quiet and at walking distance to the old town.
Leisure Family
10/10
Exceptional
12 Oct 2023
Linda
Was very clean, staff friendly and very close to the city centre ….
Recommend 💯
Leisure Friends
10/10
Exceptional
26 Nov 2022
Sarah
If you have the chance, give this lovely little tucked away place, a whirl! My only disappointment was the WIFI was unstable and weak, so I couldn't do my work but otherwise, absolutely wonderful.
Self
10/10
Exceptional
17 Oct 2022
Simon
Great stay. Rooms were clean and comfortable. Bathroom was great. Fantastic location only 5 mins from the Old Town and 10 mins from the station
Partner
8/10
Excellent
12 Oct 2022
Nathan
Good location. Overall, very quiet.
Leisure Family
10/10
Exceptional
14 Sep 2022
Eric

Only in krakow.

Kind people. Our trip to a attraction was in the early time of morning, the staff made us a breakfast to go. Because we would miss the breakfast at the hotell.
Problem solvers.

Dont be discuraged by the look of the outside of the hotell. The inside is amasing and modern.
Partner
10/10
Exceptional
12 Sep 2022
Addison
Nice and local, very nice staff and lovely rooms
Leisure Partner
6/10
Pleasant
06 Aug 2022
Eyal

Better stay in the winter days?

The hotel fasade looks abandoned which was quite worrying for me, but we arrived early to check in and were greeted with a lovely receptionist, which tried to find us a room and kindly directed us to a nearby parking.

Unfortunately thst is where the postives ended for us as when we went up the room it was extremely warm, although the fan and windows were open. It was 27c ourside. The hotel doesn't have air-conditioning of any kind or a lift... so this may be suitable for the winter time more than summer days.
Partner
8/10
Excellent
05 Aug 2022
Robert

Great needs a ceiling fan

The hotel is excellent and very well located.
Very clean and pleasant staff
They need to add better fans or to what would be great is ceiling fans as it was too hot in summer
Partner
10/10
Exceptional
07 Jun 2021
Ilona

Great experience! Recommended

I was traveling with my nephew to Zakopane and decited to stay in Krakow for the night. The location and the price was fabulous!
We had a modern, fresh, clean and comfortable room. Nice and safe location with a little gated courtyard... Breakfast was absolutely amazing! Overnight great experience! Recommended.
Friends_and_family Family
10/10
Exceptional
20 Feb 2020
Verified traveler
These partments are awesome! Doesnt get any better in Krackow!
Leisure Self
8/10
Excellent
11 Feb 2020
Christina
Great location, very friendly staff, breakfast is like no other. Only negative was we had a room by a loud group of college students and could hear them throughout the night.
Leisure Friends
8/10
Excellent
01 Feb 2020
Gemma

Very reasonable - helpful

Lovely clean hotel in a fab location. Staff were helpful, booking our trips and transfers. Breakfast buffet was more than adequate, epsecially considering the very reasonable cost to stay.
Hotel has just decorated ao looked very fresh.
Only criticisms, bottled water not replaced daily and twin beds pushed togther in our room meaning there was a wood participation between us.
Partner
6/10
Pleasant
30 Jan 2020
Darren

Great value & Great location

We stayed here for 4 nights, booked a standard double room they put us in a family room which was quite large but the bed was up against the wall. Clean , nice modern bathroom, great shower pressure however the bed was hard as a rock and did not get a good night sleep which can effect your hole trip. Breakfast was included which was adequate. Approx 8 min easy walk into the main old square. Located off a Main Street behind Iron gates in a court yard so nice and quiet, but sign outside not lit up and does not stand out. Booked a transfer which the hotel Organised to the apartment from the airport cost us 90 pln and when we left a taxi cost us 50 pln. Reception not very informative
Partner
8/10
Excellent
13 Jan 2020
Verified traveler
Everything was lovely, staffs are friendly. Room is quite small though. However there is almost no sound proof for this building, you can hear everything from the other room, foot steps, conversations, even the TV they were watching i could clearly hear. It was really loud and the customer above us was having an argument from mid night - 2:30am!!!! Bring your ear plugs.
Leisure Friends
8/10
Excellent
20 Dec 2019
Rocio
It was good, everything as pictures and information given by hotel.com. Very close to the main areas. I really enjoy staying here, specially for the location, walking distance to main places.
Partner
8/10
Excellent
13 Dec 2019
Verified traveler
Great location, easily walkable to the old town and main train station.
Leisure Partner
10/10
Exceptional
13 Dec 2019
Verified traveler
Prpoerty was a sheer delight, hidden behind a beauriful iron gate through a qaint courtyard. Positioned within walking distance to shops and the main market square. Transport links easily accessible also. Rooms were surprising large and accommodated our party very well. A quiet hotel. Would stay again.
Leisure Family
10/10
Exceptional
28 Nov 2019
Ally
Room small but ample for our 3 night stay. The staff were extremely helpful and even arranged for us to get lunch boxes on the days our trips started before breakfast which was a lovely touch. The day we had time for breakfast - there was plenty of choice - hot and cold. The only thing that I would be critical of is the soundproofing - felt a bit uncomfortable that I could hear our neighbours quite clearly and them us. If visiting Krakow again we would
Probably stay here again as it was
Also very central.
Leisure Partner
10/10
Exceptional
19 Nov 2019
Verified traveler
Fabulous location. Room was lovely and big. Very clean.
Leisure Partner
10/10
Exceptional
11 Nov 2019
Verified traveler
From outside we were a bit dubious. Once we entered the courtyard it was very surprising. We had a quadruple room. This was based on the first floor. The room was very clean & bright, the 4 beds were well spaced apart & we even had table & chairs. They had provided bottled water, tea & coffee. Surprisingly in the cupboard was a small fridge. Plenty of wardrobe space, the shower, toilet was very spacious & modern with a hairdryer. The buffet breakfast was unbelievable. You could have hot food if you preferred, but they buffet had everything from cereal to hams, cheeses, biscuits, salad, bread, rolls,pancakes,toasties, omelettes. Fantastic choice also tea,coffee & hot chocolate. Fruit juices as well.
Leisure Family
10/10
Exceptional
22 Oct 2019
Verified traveler
Cute perfectly located basic apartments.
Clean/friendly/perfect location
Breakfast was as you would like.
Leisure Friends
10/10
Exceptional
02 Oct 2019
Verified traveler
Location was great, easy walk to main attractions and loads of good food places and convenience stores on the same road.
Only draw back was that the walls are quite thin do you can hear your neighbours.
Very clean rooms, helpful staff and breakfast has a good selection of good and drink although seating is limited.
Leisure Friends
10/10
Exceptional
14 Sep 2019
Verified traveler
Excellent property very conveniently placed for all city sights. Clean and well maintained. Very helpful staff. Generous breakfast.
Leisure Partner
10/10
Exceptional
11 Sep 2019
Verified traveler
Fantastic situation, staff lovely, breakfast, high standard of cleanliness. Would certainly recommended (only critism during the night I could hear the sound of water filling up in the tanks? Didn't seem to bother my husband though.
Leisure Partner
8/10
Excellent
03 Sep 2019
Cameron
Well placed, clean hotel.
Friends_and_family Family
10/10
Exceptional
08 Aug 2019
Marilyn

Beautiful little spot.

This apt is in a spectacular location, accessible to everything, walking.
The breakfast is one of the best we've seen,
the staff at front desk went above and beyond to be helpful.
The rooms are not large but have everything you need.
I would definitely go back and recommend.
Partner
6/10
Pleasant
23 Jul 2019
Janey-dee
Nice little courtyard hidden from main road, small but well decorated modern room but very hot in June no air con, just floor standing fan. So much heat coming from mini fridge in a cupboard fridge ineffective hot inside, we had to leave cupboard door open. No lift top floor is 60 steps, bear in mind if you have poor mobility. Breakfast included is very good.
Leisure Partner
10/10
Exceptional
17 Jul 2019
Verified traveler
Lovely apartments very clean, staff friendly, breakfast excellent
Leisure Family
8/10
Excellent
06 Jul 2019
DMon
Good variety breakfast each morning, simple check in and out. Helpful staff if you happen to have questions. Outer gate locked at night time for additional safety. Clean, bright rooms with a comfy bed. AC would be better than a fan, but it did the job well enough.
Leisure Self
4/10
Poor
05 Jul 2019
Verified traveler
The apartment was a good size, however the fittings were cheap, and there was no A/C so I had to have the windows open. It was situated on a courtyard which got very noisy at times (I had to sleep with earplugs) and people also smoked on the balconies in the courtyard, so as a non-smoker all I could smell was smoke. Also be aware that on arrival you will have to sign a short-term tenancy agreement, as these are apartments as apposed to a hotel. The location of the building was on a very noisy road, and even though the apartments were on the central courtyard part of the building I could still hear trams & people on the main road. So if you are looking for a quiet smoke-free place to stay, this isn't it.
Leisure
8/10
Excellent
03 Jul 2019
Verified traveler
Easy access to old town, but the (paid) parking lot is quite far so you'd better hope there is a spot on the street where you can unload your bags. Cold buffet breakfast was good and there were made to order hot options. Our windows opened onto the courtyard (very cool and nice) but if people were smoking we'd have to close them right away. The front desk has fans if you request them.
Leisure Family
10/10
Exceptional
16 Jun 2019
Verified traveler

Peace and quiet

The breakfast was great. I definitely recommend staying this quiet and quaint hotel accommodation.
Family
8/10
Excellent
16 Jun 2019
Hilary
Location excellent. Having the facility to sit out in the courtyard was very useful.
Leisure Partner
10/10
Exceptional
17 May 2019
Ashfaque

Wonderful hospitality

Excellent but just a considerable number of steps from glowny
10/10
Exceptional
08 May 2019
Verified traveler
Cleanly, cozy, friendly service and delicious breakfast because typical Polish dishes. I recommend it and I will visit this hotel more than once
Friends_and_family Family_with_children
8/10
Excellent
06 May 2019
Verified traveler
Very good location and clean apartment. Friendly staff
10/10
Exceptional
30 Apr 2019
Verified traveler
The property was a short walk into the Main Square. Very quiet and exceptionally clean. Very well presented. Only thing was I was situated on third floor and there was no lift and no offer to help with luggage especially when travelling alone.
Otherwise, excellent time and breakfasts were plentiful and fresh!.
Leisure Self
8/10
Excellent
22 Apr 2019
Verified traveler
The Location was excellent
No Cable TV, couldn't watch Premiership football. This I don't think is too much to provide for guests. There were no English channels
Leisure Partner
10/10
Exceptional
30 Mar 2019
melanie
A great value hotel very centrally positioned for all attractions. Excellent breakfast.
Friends
8/10
Excellent
23 Mar 2019
Verified traveler
Good location for old town and Jewish district. Clean accommodation, good breakfast.
Leisure Partner
8/10
Excellent
19 Mar 2019
Verified traveler
Basic accommodation in a beautiful building with a great location
Leisure Partner
8/10
Excellent
28 Feb 2019
Verified traveler
Central location close to Jewish quarter and city centre, hidden from main road. Continental breakfast with lots of choice. Rooms basic but suitably clean(odd cobweb) walls slightly thin but to be honest for the price more than adequate.
Leisure Partner
10/10
Exceptional
06 Feb 2019
Verified traveler
Nice hotel close to the centre!
Standard rooms are very comfortable. It's worth staying.
10/10
Exceptional
05 Feb 2019
Dean

Krakow weekend

Great place 5 minutes walk from the old town square we will definitely be staying again
Friends
10/10
Exceptional
04 Feb 2019
Verified traveler
Nice hotel with friendly staff, Close to the Main square
8/10
Excellent
26 Jan 2019
Verified traveler
Nice hotel, central location
Room small but adequate, bathroom/shower very good.
Television didn’t have English channels as stated
Breakfast could have been better, not much choice
8/10
Excellent
14 Jan 2019
Verified traveler
location is perfect - close to everything

quiet location
8/10
Excellent
06 Jan 2019
Emma

Great place to stay

Great location right between the main square and the Jewish quarter and just over 10 minute walk from the train and bus station. Great accommodation for the price and nice and warm
Partner
10/10
Exceptional
04 Dec 2018
danielle
Really good hotel, breakfast was really good and had a great selection of food. Staff were very helpful
Partner
10/10
Exceptional
27 Nov 2018
Verified traveler
These are excellent value for money apartments just 5 minutes walk from the town square. Its not a 5 star hotel, but you dont visit Krakow for the sun and beach. You visit to see the sights which are all in casual walking distance as are many bars, cafes or restaurants. At the end of the day, Platania is perfect for local accommodation and a good nights sleep. WE will stay there again, when we return to see krakow in the summer.
10/10
Exceptional
26 Nov 2018
Geraldine
Great location for exploring Krakow , we booked a triple and the room would have taken 4 people sharing and we still would have room. Very clean establishment, easy to access and within 10 minutes walk from the market square. We couldn't find any faults with this hotel 10/10 from us.
Family
10/10
Exceptional
06 Nov 2018
DAVID

Very good stay at Platinia Appartments

Very good service from all staff
Appartment very clean and modern
Close to all attractions and places of interest...and 20 min walk to main railway station
Partner
8/10
Excellent
20 Oct 2018
Verified traveler
Nice rooms in a great location, very good breakfast.
8/10
Excellent
09 Oct 2018
Jason

Nice hotel close to the old town

Only a 10 minute walk to the old town from this hotel which is set back from the street. Spotlessly clean and beautiful bathroom in a quiet room. Breakfast lovely. The only complaint from us was the very hard mattress but I think this might be usual of the region.
10/10
Exceptional
09 Oct 2018
Michael

My home in Kraków

Enroute to Ukraine and settled in for a wonderful stay in Kraków. Platinia close to everything.
10/10
Exceptional
05 Oct 2018
Andrew
Excellent very well looked after and a beautiful city
Friends
10/10
Exceptional
04 Oct 2018
Verified traveler

Great location

Fab hotel ! the location is great for exploring the Old Town and the Jewish area. Breakfast is nice. Room very nice, it looks as though it has been modernised recently. Mattress on the bed a little bit hard!
10/10
Exceptional
03 Oct 2018
Linda

excellent hotel near main square

For the money paid this apartment was excellent value. It was situated about 10 minutes walk from the attractions in Krakow and was very quiet away from the busy road. The breakfast room was a bit small but food was good. Apartment was clean and adequate for a few days stay.
10/10
Exceptional
24 Sep 2018
Martyn

Very nice area

Excellent apartment with plenty of space for 2 adults. A small fridge in the room which came in useful. A tv on the wall and a dining table should you need it. The room was extremely spacious.

A small courtyard came in handy also for sitting outside in the sun whilst waiting for pickups etc.

The staff were extremely pleasant and always tried to help.

There was a baggage room so you can leave your luggage after check out should your flight be later in the day, this came in very useful as we didnt need to lug our bags around with us all day until our late flight.

The area was spot on too, around 5 mins walk away from Krakow Old Town
8/10
Excellent
22 Sep 2018
Angela

Good location

Small friendly hotel, quite hard to find as between shops behind gates. Main Square, Jewish Quarter, train and bus station 20 mins walk. Hotel good condition, room was small but functional, the bed however was very hard unfortunately.
8/10
Excellent
20 Sep 2018
Verified traveler

Apartment hotel with great location and service

Very close to the Stare Miasto. About 1km from the river (I went for some long runs along the riverside, great views...), about 700 m from the main train station. I did not use the trams, but there is a tram stop very near. Friendly service. Nice breakfast.
8/10
Excellent
01 Sep 2018
S

Good location

A nice little hotel in an ideal location. Within easy walking distance, if you like walking, of Krakow's main square, the Jewish quarter and Schindler's factory.
Lots of nice little restaurants and cafes close by as well as supermarkets and small shops.
Staff freindly and amenable, allowing us to print our boarding cards for the return journey.
However, I would recommend booking any trips once in Krakow rather than through the hotel, or seek out online deals.
Krakow is a beautiful city :-)
8/10
Excellent
26 Aug 2018
Mary

Good apartment hotel with breakfast

Good apartment hotel with nice breakfast situated near old town square. Ideal for visiting all areas of the city. Staff extremely helpful and pleasant and room very clean. Beds very firm which may not suit all. Access via a courtyard with gates on the street which were locked in the evening meaning felt very secure as access granted by reception only. Would certainly go back.
10/10
Exceptional
25 Aug 2018
Melanie

Very nice hotel

Very nice and clean hotel, 10 minutes walk from the town centre. It could do with a fan or aircon in the room, as it was quite hot.
Friendly and helpful staff.
10/10
Exceptional
18 Aug 2018
Verified traveler
Lovely room really close to the old town. Staff were lovely.





10/10
Exceptional
16 Aug 2018
baldinut

Hidden gem

I would recommend this hotel as it's only a short walk to old city and all points of interest,, hotel was excellent lovely breakfast only disappointment was the bed very hard but hey ho
8/10
Excellent
11 Aug 2018
Adrienne

Spacious and clean apartment in great area

Spacious apartment. Not really a hotel, so key pick up required coordination and some waiting. Very clean. Great area. Five story walk up.
Family
10/10
Exceptional
06 Aug 2018
Lara
The hotel is located in a very good location. Excellent service and very helpful staff. Highly recommended.
Family
10/10
Exceptional
01 Aug 2018
Steve

Friendly Hotel

In Poland the people are generally friendly - so it is no surprise that they were here at this hotel. However what sets them apart is that they went the extra mile at a drop of a hat!!! For example we arranged a tour through them that left before breakfast service started so they kindly provided some food to take with us. In al a very good hotel!
6/10
Pleasant
17 Jul 2018
Verified traveler

A bit disappointed

We were disappointed to discover that although we had a fridge it did not work. After enquiring with reception we were given the opportunity to put things in the kitchen fridge which wasn't really the answer! There was a lot of noise throughout the night made by people coming in & out, up and down the stairs. We were given duvets, separate covers (presumably to make our own beds), it was too hot to use a duvet but were not given top sheets so had to use duvet cover as a sheet! On a positive note breakfast was excellent.
Family
10/10
Exceptional
14 Jul 2018
Verified traveler

Nice hotel

Hotel was in a good location. Staff were extremely helpful and pleasant. Rooms were always kept clean and the hotel itself was very clean
10/10
Exceptional
14 Jul 2018
Verified traveler

Nice hotel with friendly staff

Fantastic 4 day stay with breakfast included. Got a bit concerned with lack of air-conditioning but I asked if they knew anywhere that sold a fan on my first night and they said they had a spare!

Can't fault it, and next time I am in Krakow, hopefully next year, I will be staying again.
10/10
Exceptional
11 Jul 2018
John

Very central. Great location

The staff were great. Polish people are very pleasant.. No litter anywhere. Love Krakow
10/10
Exceptional
06 Jul 2018
Verified traveler
Great location,walking distance to Main Square,old town and Wawel Castle between 5-19 minutes. Better staff,helpful and attentive,may resolve anything you ask for.
10/10
Exceptional
27 Jun 2018
Adey
What a location! In between the old town and the Jewish quarter, 5 minutes walk each way.
Platinia is set back from the street in a lovely courtyard, entered through an art nouveau archway. It is so quiet and restful, one can rest their tired feet amongst the plants and trees!
Super staff, in particular Nadia! Great breakfast and large room with ensuite and all the mod cons.
Platinia has all one needs and more, very reasonably priced, super clean and quiet.
I recommend this establishment readily and will return.
10/10
Exceptional
19 Jun 2018
John

Great hotel hidden away near old city

This hotel is simple and quaint -- no frills but clean, quiet and very close to the old city at a very great price. I have stayed here two times and am thankful for it. A hidden gem in the heart of Krakow.
10/10
Exceptional
17 Jun 2018
Verified traveler
Close to the old town centre.
10/10
Exceptional
20 May 2018
Sheila
The room were clean and modern. The staff were friendly and very helpful and the breakfasts were great. The food was beautifully displayed and very fresh. I canot fault this place and would definitely stay there again.
4/10
Poor
16 May 2018
Michael

The noise and smoking make it a no-go.

Room was excellent, buffet and service superb, but the noise from the courtyard was constant throughout the night and the smoking of people in the courtyard always came directly into the room. Talking and smoke into your room (and I was on the 3rd floor) every night between 11pm - 6 am. Then more people talking in the morning so you can’t even catch up on the sleep you lost during the night. There is no ventilation so you must open the windows for any air - this means you will get no sleep throughout the night from the constant talking and smoking. It’s such a shame, but never again.
10/10
Exceptional
11 May 2018
PerthGuy
Close to Kazimierz and Old Town. Despite slightly cramped breakfast area and poor Wifi signal (downstairs), breakfast was great! Only negative was the room lights were a bit dim.
10/10
Exceptional
24 Apr 2018
Ted

Nice hotel, a short walk to Old Town.

Cute room, cute courtyard. Ideal location. On a street which has restaurants & convenience store items but not overly busy. A 2-minute walk to a beautiful park which encircles Old Town. Our 16-year old daughter loved it too.
10/10
Exceptional
22 Apr 2018
Emma

Highly recommend

Staff was so friendly and helpful, the rooms are spacious, clean and modern only downfall for me the pillows was bit lumpy and lifeless need an update the location is perfect very short walk to old town and to all pubs restaurants
10/10
Exceptional
21 Apr 2018
west

Close to local shops pubs and resturants

This was our first time in Poland, we found the people helpful kind and patient
The food in the apartments was outstanding great value for money. Nothing was too much problem.
The staff were helpful spoke very good English, it was very clean tidy and had a great decor. Close to the town information was provided for trips and local site seeing events, whilst in the square great night life again great food and beer was good.
10/10
Exceptional
03 Apr 2018
Verified traveler

Great hotel with lovely and helpful staff

Amazing location, nice breakfast and very helpful staff!
10/10
Exceptional
20 Mar 2018
Joe

Great Place to Stay

For value for money, this hotel cannot be bettered. Great breakfast & location in the city, less than five minute walk to the old town.
Staff always friendly, smiling & happy to help. We needed a corkscrew one night, & the receptionist produced one from a drawer without batting an eyelid.
Really appreciated the small fridge in the room.
Being set back from the road and with its own courtyard, made the hotel very quiet & easy to get a good nights sleep.
10/10
Exceptional
12 Mar 2018
Verified traveler
very clean and pleasant.
10/10
Exceptional
02 Mar 2018
William

Krackow

A great place to stay if you're in Krackow! Excellent everthing!
10/10
Exceptional
01 Mar 2018
Claire

Close to centre

You walk in to this little hidden treasure. Through a small courtyard to the entrance of the hotel. Lovely clean rooms staff been so helpful. I asked about tours and they pre booked these for us. And a taxi from the airport, which made it very hassle free for us. Highly recommend and will happily stay here again. Depends how quick you walk but is 5-10min to centre/cloth hall straight down the road. convenient location. Buffet breakfast so much to choose from, and on request they can o oats/porridge, scrambled/fried or omelette.
I wasn’t bothered but the beds are lower than what we have in the UK. Bathroom good size with shower.
10/10
Exceptional
26 Feb 2018
George

More than your money’s worth

Myself and my partner have just stayed at the Platinia for 4 nights, the hotel was helpful right from the off and ordered a taxi to pick us up from the airport. Staff were really helpful and the hotel room was spotless. The shower and bathroom was perfect. It includes a breakfast which was ideal as well with plenty to choose from. 10 minute walk from the main square and not too far away from the Jewish quarter. We would definitely stay again at this hotel.
10/10
Exceptional
14 Feb 2018
Verified traveler

Nice room, clean practical , fantastic area

Practical no fuss room with everything you need. Fridge, mini toiletries, fluffy towels, excellent breakfast . Very friendly helpful reception staff.
10/10
Exceptional
01 Feb 2018
Mark

Great Find

This hotel is located centrally and ideal for everything. The staff were excellent and the breakfast was great, mattress little hard but dont let that put you off
10/10
Exceptional
27 Jan 2018
Marion

Brilliant place excellent location

The hotel receptionist was really helpful making our stay really enjoyable
10/10
Exceptional
24 Jan 2018
karen

extremely good location

This hotel couldn’t be in a better location for the market square and the Jewish quarter. A 5-10 minute walk in either direction to each one.
The hotel is set back off the main road and easy to miss. No lifts available in the hotel which could be an issue.
Breakfast had a great choice but sometimes the staff were hard to find to request hot food. When requested it was freshly prepared.
The rooms were newly refurbished and very clean. The only downside was that the bed was very hard and had a plasticky cover.

Location & surroundings

Platinia Apartments
ul. Starowiślna, 12A, Krakow, Poland

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Platinia Apartments

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