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The Loft Hotel - Adults Only

Krakow · Poland

Dietla 113 Krakow 31 031View location

9.4/10Excellent861 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Loft Hotel - Adults Only

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a spa tub and a sauna. Additional features at this hotel include complimentary wireless internet access and concierge services. All-inclusive rates are available at this hotel.

Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy pizza at Incredibile, a theme restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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With a stay at The Loft Hotel - Adults Only, you'll be centrally located in Kraków, within a 5-minute drive of Main Market Square and Wawel Castle. This spa hotel is 7.8 mi (12.5 km) from Wieliczka Salt Mine and 0.5 mi (0.8 km) from Aquarium and Natural History Museum.

Make yourself at home in one of the 28 individually decorated guestrooms, featuring tablet computers and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.

Conveniences include safes and minibars, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Minimum guest age is 18 Caters to adults only Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Guests under 18 years old are not permitted at this adults-only property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Please note: Guestroom windows do not open
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 2)
    • Uncovered self parking fee: PLN 50.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Polish

Nearby attractions

Planty Park 0.5 km / 0.3 mi
Royal Road 0.6 km / 0.4 mi
Aquarium and Natural History Museum 0.6 km / 0.4 mi
Holy Trinity Church 0.6 km / 0.4 mi
Little Market Square 0.7 km / 0.4 mi
Tempel Synagogue 0.7 km / 0.4 mi
Jewish Cemetery 0.7 km / 0.4 mi
Kraków University Hospital 0.8 km / 0.5 mi
Main Market Square 0.8 km / 0.5 mi
Remu'h Synagogue 0.8 km / 0.5 mi
Florianska Street 0.8 km / 0.5 mi
Church of St. Wojciech 0.8 km / 0.5 mi
Rynek Underground 0.8 km / 0.5 mi
St. Mary's Basilica 0.8 km / 0.5 mi
Galeria Kazimierz 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 28
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Lift access
Show 12 more facilities & services
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Bar
  • Restaurant
  • Sauna
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Loft Hotel - Adults Only

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Loft Hotel - Adults Only

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    The Loft Hotel - Adults Only

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    The Loft Hotel - Adults Only

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEW TWO QUEEN BEDSAPARTMENT • CITY VIEW TWO QUEEN BEDSAPT.2Q-CV

    Photos are not available for this room type.

    The Loft Hotel - Adults Only

    APARTMENT CITY VIEW TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    The Loft Hotel - Adults Only

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Loft Hotel - Adults Only

9.4
Excellent
861 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Ann
Excellent location next to a train station . Extremely friendly and helpful reception staff . Free soft drinks and a bottle of prosecco in the fridge in the room was very kind . Lovely breakfast cooked to order. The cleaners for the room were very thorough and there a nice rooftop hot tub.
We really enjoyed our stay at the Loft Hotel
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Raymond
Lovely hotel. Great location. Room was very nice. Breakfast was fabulous. Pizza restaurant great too.
Partner
10/10
Exceptional
27 Jun 2026
Ann
The staff was very helpful
Family
10/10
Exceptional
25 Jun 2026
Tania
Dark, modern, spacious and comfortable room. The bathroom was spacious, but the shower cubicle was tiny. Welcome bottle of bubbly a nice touch and free juice and soft drinks in the mini fridge. Included Breakfast was excellent. Lots of delicious continental buffet options then you can also order a cooked item such as omelette etc if you want! . Great Italian restaurant and bar on site. Quite well-located, about 20 minute walk to the gorgeous Old Town Market Square, a train station next door and a cheap Uber ride from main station. Recommend.
Partner
10/10
Exceptional
18 Jun 2026
Geoff
Lovley hotel, the staff were all very friendly and helpful. There was a good choice for breakfast and cooked food was freshly made to order. Only downside is that it is on a very busy corner but it didn't spoil our stay.
Friends_and_family Family
8/10
Excellent
15 Jun 2026
Kellie
Lovley hotel, very comfortable bed and stylish rooms. Even a complementary bottle of prosecco on arrival. The only downfall which isnt even the hotels fault is the noise of the trams outside. If you aren't used to noise at night they can be disruptive which is a shame as its a great hotel.
Partner
6/10
Pleasant
12 Jun 2026
Doug
The staff were great and the rooms were stocked with whatever you need (all included in the stay).

However for me, my room was right on the corner of the building and the screeching from the tram on the street outside was so loud all night. Added to this the mattress was sagging, making for a bad night's sleep.

The sauna is good but small. A water cooler and fresh towels are needed in the space. Also need to sort the gap at the top of the door as it lets all the heat out.
Self
10/10
Exceptional
09 Jun 2026
JASON
Spotlessly clean hotel, with very helpful staff, great breakfast and the location was perfect. Being an adults only hotel helped
Partner
10/10
Exceptional
02 Jun 2026
Pamela Lynn
The stay would have been perfect if the staff understood English or if we had known some Polish. Other than that, the stay was excellent. The food in the cafe was awesome. The breakfast buffet was star quality. The room was so unique . We loved it.
Partner
10/10
Exceptional
30 May 2026
Trevor
A fantastic location with easy access to the City, 5 minute walk to the square, 10 minutes to the Jewish Quarter or Castle.

Staff very helpful, great Breakfast, fantastic value for money.

Only downside... Rooms are great but lack storage if you're staying for a few days and like to unpack. That said, they will deliver extra furniture to your room if required (seriously).

We wouldn't hesitate to stay again.
Partner
10/10
Exceptional
29 May 2026
Ray
A fantastic location for visiting both Old Town and the Jewish Quarter.
Partner
8/10
Excellent
17 May 2026
Joanne
Nice hotel, some minor wear and tear but overall a lovely room and the breakfast was great and it was giid having the jacuzzi on the roof. It was a bit of a walk to the square but that didn't bother us. The negatives were the noise. It is on a busy road and we could hear the trams late into the night and then early onnthe morning. The blinds let the light in in the morning. There are broken floor tiles on the roof.
Partner
10/10
Exceptional
08 May 2026
Emma
Location to amenities , room and cleanliness brilliant .

Only criticisms - lack of drawers/hanging space for clothes in room …(but they did offer to bring in storage ) …can be quite noisy as next to a main road …selection of food at breakfast could be more extensive …very minor things - we wouldn’t hesitate to return as the cleanliness of the rooms and location to transport/old town was spot on.
Partner
10/10
Exceptional
05 May 2026
Jemma
We was luckily enough to stay in suite 51 with our own private jacuzzi .

It has 2 bedrooms and a living , each bedroom has its own on suite .

In addition from the living room there is another bathroom which is actually larger with a rain shower .

Room was a bit tired , lots of bangs /knocks etc .

There are are few loose wobble tiles outside near the jacuzzi , and the outside just needs a good clean .

The breakfast had lots of meats/cheeses /cereal .

Then there’s a hot menu which you can order from . The crepes are really good .

Location is right next to the train station, litterly .

You can definitely hear the trains as they run straight passed, so not great if you are a light sleeper . Didn’t bothered me , seemed to start around 05:00.

And the free water /soft drinks /sparkling wine was much appreciated.

Would I return , definitely of the occasion aroused .
Friends
10/10
Exceptional
01 May 2026
Andrew
We enjoyed dinner in the restaurant twice. Food and cocktails were lovely. Decent prices. Although breakfast was included we didn't go as we are not big morning eaters. Jacuzzi on the roof was excellent. So relaxing with superb views. Mini beer being refilled daily was a brilliant touch and a free welcome bottle of prosecco. Would 100% recommend to anyone visiting Krakow.
Partner
10/10
Exceptional
30 Apr 2026
Wendy
Opposite train station so excellent for travel. 8-10 mins walk to main square. Staff very helpful and very pleasant. We were on B&B and food variety was plentiful. Rooms very spacious and clean, only negative was maid didn’t come to clean room until after 4 on day 3&4 and that was when we were back in room. Hot tub was fantastic and a lovely end to the night every day of the stay. Would definitely stay at hotel again if we visit Krakow.
Friends
10/10
Exceptional
29 Apr 2026
Nazar
Great hotel with excellent sauna and jacuzzi on open roof. There is oven baked pizza in restaurant and great breakfast
Self
6/10
Pleasant
25 Apr 2026
Frederick
Didn't like the dark gloomy room and bathroom or living out of suitcase. Very noisy as trams and trains going by all night. Bar restaurant was fab and our little haven after busy days. Breakfast was great. Close to the station is a bonus for travel but obviously the noise is a downside for travel. Staff were wonderful however would not stay here again due to the rooms.
Partner
10/10
Exceptional
13 Apr 2026
Elizabeth
Had a lovely stay. Staff were lovely and very helpful. Breakfast had a wide variety of options. Prosecco and mini bar were a nice touch. Central location, within walking distance of the Jewish quarter and old town and very handy for the train.
Partner
10/10
Exceptional
25 Mar 2026
Wayne
We booked to stay here because of the location, only a 2 min walk from the train station and approx 10 mins walk to the main square.
The hotel exceeded our expectations in almost every area. The rooms are clean, spacious and modern. The TV has Chromecast which makes it easy to stream content from your phone or tablet which is something that so many hotels lack but enhances a stay for very little extra cost. There is a mini fridge that contains water and soft drinks that are free and is restocked daily.
Breakfast is a mix of a buffet and cooked to order, all of which is a high standard.
There is a sauna and hot tub available for no extra cost but we did not use these.
In summary... Clean, modern, fantastic location. Would absolutely stay here again
Partner
8/10
Excellent
20 Mar 2026
Vadood
Jaccuzi on top floor is the best feature. Breakfast is average, and the standard of the room and the rest is okish. Location is not great, but ok. The resturant and pizza place is open 24/7 which is awesome. All in all is good, but not amazing :D
Friends_and_family Friends
8/10
Excellent
13 Mar 2026
Fayrooze
Just to be clear the hotel doesnt have a spa or at least what i would define as a spa. There is a sauna you can book for private use, a roof top jacuzzi and a private hot tub on the roof of the top floor suite. The room we stayed at has seen a little wear and tear (e.g. peeling wallpaper) but was otherwise perfectly fine. Soft drinks in the bar were replenished daily free of charge and the 24hour restaurant serves fantastic food. Service was second to none
Partner
10/10
Exceptional
07 Mar 2026
Ellen
Room was really big and modern. Close to train station and a brilliant location with everything in walking distance. The staff were awesome we where treated so well nothing was too much trouble. The pizzas where really great value.
Free breakfast was great with a hot selection made to order. Spectacular views from the rooftop hotub. Will definitely be booking again.
Partner
4/10
Poor
10 Feb 2026
D
We had the suite the size was amazing but our last night we ended up on the sofa bed which was disgustingly filthy with stains
The bedrooms lacked a lot the rooms were cold in the morning & the decor was dark & dull
The beds were in the middle of the rooms with a huge tv on the wall & there was a place to hang a few things but no drawers or colour on the walls or any art work
Needs colour badly
2 staff members on the Friday thought they would make the place really hot & we asked them at the front desk why was it was so hot & could we adjust it they told us we couldn’t control the temperature but they would reduce it to 20 which was freezing I ended up chatting through Hotel.com to sort the heat
They told me I should have complete control of the heat with an iPad
That was really annoying
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
Sharon
Great location, close to the station, 10 minute walk to the old town and 15 minute walk to the jewish quarter loads of restaurants in both, 25 minute drive from the Airport
Leisure Partner
8/10
Excellent
30 Jan 2026
kelly
Fantastic hotel, good food, lovely staff. Bit dark in the rooms tho. But all round great hotel and location, train station just next door!
Leisure
10/10
Exceptional
25 Jan 2026
Barry
2nd year in a row staying at The Loft and my wife & I just love everything about it - staff, food, sauna, jacuzzi on rooftop, location, price. We had a brilliant time and room 36 was very nice ans spacious. We will be back again next year! Thanks!
Leisure Partner
10/10
Exceptional
23 Jan 2026
Ryan
Room superb. Free bottle of prosecco and mini bar topped up daily of fizzy drinks, water and milk to utilise with coffee machine and kettle for tea.
Great hot tub on roof and sauna, sauna has to be booked prior to use.
Staff very friendly, even went above and beyond for us when our Auschwitz tour got rearranged for a 5am leave and they organised for a lunch box to he made up for us with us missing breakfast.
Very impressed and would definitely be my go to hotel should I ever revisit Krakow.
Partner
8/10
Excellent
16 Jan 2026
Tara
We stayed do 4 nights and the staff were really friendly and helpful. The room was really nice and clean. The only problem with the room was it was too warm and hard to sleep in. We asked for it to be turned down at reception and it worked for one night and then was hot again. The hot tub and sauna were a really good add on with the roof top views. The location of the hotel was amazing and the restaurant downstairs served really good food. I would definitely stay again
Partner
10/10
Exceptional
15 Jan 2026
Kyle
What an amazing hotel!!! 5 stars all around. Staff were always very accommodating. Room was always immaculate and the food is amazing breakfast is always cooked fast and was delicious. Will definitely be returning. Thank you
Partner
10/10
Exceptional
04 Jan 2026
Christopher
Outstanding service
Friends_and_family Friends
10/10
Exceptional
16 Dec 2025
Ashley James
hotel was good and in a perfect location to access Krakow as adjacent to a train station and only 10 minute walk to the main square
10/10
Exceptional
14 Dec 2025
Melissa
Clean room, added extras of the free drinks which were re filled every day and the complimentary prosecco. Lovely modern hotel and being able to have that chill out time in the sauna and jacuzzi was an extra bonus would definitely stay again.
Partner
10/10
Exceptional
10 Dec 2025
Charlotte
We stayed at The Loft Hotel for three nights and absolutely loved it. From the moment we arrived, the staff were genuinely friendly and welcoming. The complimentary prosecco on arrival was a lovely touch, and having the minibar restocked with soft drinks was a nice bonus too. The room itself was very modern and stylish, the bed was extremely comfortable, and the shower was powerful and properly hot. The coffee machine in the room was excellent, WiFi was fast and free, and while the TV was huge, there were unfortunately no English channels so we didn’t really use it.

The real highlight for us was the rooftop jacuzzi and sauna. We went up there every evening with a drink to relax after a full day of exploring the city, and it was never busy, most nights we had it completely to ourselves. It was easily our favourite feature of the hotel.

Breakfast was consistently very good, with quality coffee and freshly made scrambled eggs, omelettes and other hot options, which we really appreciated. The bar prices were also very reasonable, and we ate dinner one night in the restaurant downstairs where we had a pizza and a burger, both of which were genuinely tasty.
Partner
10/10
Exceptional
07 Dec 2025
Nicola
Fabulous hotel in great location. Rooms were incredibly comfortable. Breakfast was great too. Staff were very friendly and helpful especially Beata on reception. Plenty of variety plus hot food that can be freshly prepared. Hot tub on the roof was a bonus to rest your achy joints after a day's walking. Would definitely recommend.
Friends_and_family Friends
10/10
Exceptional
06 Dec 2025
Adam
Staff were welcoming and very attentive, personally we didn’t use the restaurant but we were provided with lunch to take with us on our excursions. The sauna and hot tub facilities were a lovely bonus, the mini bar in our rooms were always full, alongside our room cleaned daily.
Leisure Partner
10/10
Exceptional
27 Nov 2025
Sheela
We’ll recommend! We had a very lovey stay. The hotel is top class! Very modern, the room is class. Everything that we need is already available. There was a free bottle of Prosecco that we really enjoyed and the 24 hour jacuzzi definitely made our trip memorable. Staff were friendly, clean and comfortable room. Near to train station and to everything.
Partner
6/10
Pleasant
27 Nov 2025
Glen
Check-in was quick. No hotel lobby. The room was basic. Some of the fixtures were broken and the room was too dark almost like a sleazy motel. The only plus for this hotel is it’s very close to the train station and breakfast spread was quite good.
Leisure Friends
10/10
Exceptional
25 Nov 2025
Shane
Very very clean rooms, breakfast was great, free drinks in your room and super friendly staff! We stayed at 5 different hotels while in Europe and this was by far the best! Highly recommend to anyone! We loved it
10/10
Exceptional
22 Nov 2025
Nicholas
A great location, room was spacious modern and clean free mini bar with a bottle of Prosecco on arrival. staff friendly and very helpful food very good and good prices will return next year
Partner
8/10
Excellent
20 Nov 2025
Helen
Hot tub wasn’t warm enough, no towels and very cramped. Room not as in photos, blinds were electric controlled and all the Decor was black which wasn’t good. It didn’t feel like a luxury hotel
Partner
10/10
Exceptional
18 Nov 2025
Andrew
Roof hot tub was lovely after a full day exploring. Hotel is centrally located to the old town
Partner
10/10
Exceptional
26 Oct 2025
Salvador
A luxury hotel with everything you need. Perfectly located by the train station and within 10 mins walking distance to the main square. Excellent choice for adults wanting luxury for an affordable price. The jacuzzi on the roof was a bonus with amazing views of the city. Will definitely be visiting this hotel again.
Leisure Partner
8/10
Excellent
23 Oct 2025
Naomi
Great property in an ideal location right next to the train station and a very short walk to Old Town. Room was fab with great amenities and we really enjoyed relaxing in the hot tub after lots of walking!
My only downside is that once the trams started in the morning it would have been great to have some ear plugs. That being said, I’d 100% stay here again next time we are in Krakow!
Leisure Partner
10/10
Exceptional
18 Oct 2025
Rachel
Unique room decor. Lovely friendly staff, excellent breakfast hot options were made fresh on order. Reception staff were polite and helpful
Restaurant food was good
Leisure Family
10/10
Exceptional
17 Oct 2025
Nick
The staff were excellent across the board. I had to cut short my stay and received great help from the team. Breakfasts were superb and the location was perfect. Really good hotel
Friends
10/10
Exceptional
16 Oct 2025
Neil
Great location to visit the town and great to have such a close railway station direct to the airport. The staff were great and we were very pleasantly surprised to learn that they give a bottle of superb champagne on our first night. We enjoyed this in the rooftop hot tub.
Partner
10/10
Exceptional
14 Oct 2025
Darren
Couldn’t wish for a more pleasant stay
Friends_and_family Family
10/10
Exceptional
09 Oct 2025
Anne
The bar was well stocked & staff knowledgeable
8/10
Excellent
05 Oct 2025
Ofer
Great breakfast, a little too hot in the room, friendly staff
Leisure Partner
10/10
Exceptional
01 Oct 2025
Elaine
Excellent location , walking distance to all attractions. Very friendly and attentive staff. Delicious breakfast.
Leisure
10/10
Exceptional
29 Sep 2025
Jon

kracking hotel with great service, food and Hot tu

Lovely hotel just for adults. Calm and fairly quiet. Great location , next to the main train line so getting here from the airport takes only 23mins by train. You cannot hear the train line in the hotel as I say it’s very quiet here. Food in the restaurant is top class and quality. Great value for food and drinks. My only feedback was the bed isn’t too comfortable but they do offer you a service to swap the beds to a harder more firmer one if you wished too! The addition of the hot tub on the room was lovely at the end of the day to chill and relax. Would stay again and highly recommended
Partner
10/10
Exceptional
17 Sep 2025
Joanne
Friendly and helpful staff. Great Location. Fridge was stocked with free cold drinks every day 😊
Leisure Partner
10/10
Exceptional
13 Sep 2025
BARBARA
.
10/10
Exceptional
06 Sep 2025
Stephen
Wonderful property. Easy access to the old town, Jewish quarter abd castle. Great transport links.

Fantastic hotel, great ammenities and amazing team. Can't do enough for guests. Onsite dining is superb. Breakfasts are amazing. Can't underestimate the access to the rooftop hottub and terrace.

Will definitely be back
Leisure Partner
10/10
Exceptional
19 Aug 2025
Lee
Staff were absolutely amazing hotel was lovely
Leisure Family
10/10
Exceptional
08 Aug 2025
Toby

Great location for the old town

We found the staff friendly and helpful, the rooms spacious (although some may not love the black decor throughout), the breakfast an ideal starter to the day and the location excellent (literally 1 minute walk from the new rail station for the transfer from the airport, and a 5 min walk to the old town). The only negative was the lack of cupboards in the room to put your clothes in. You can ask for a ‘wardrobe’ to be delivered to the room but you shouldn’t have to ask - there’s plenty of room for a set of drawers. This seems to be a ‘feature’ in some hotels nowadays, sadly. We received a free bottle of bubbly on arrival and all the soft drinks in the room fridge were free and replenished daily. We had a great stay here and I would certainly recommend for the location alone.
Partner
10/10
Exceptional
20 Jul 2025
Erika
The Loft was a wonderful and relaxing hotel for our stay in Krakow. For the first time of us staying in Poland, this was a fantastic experience. The staff were very friendly and welcoming. The rooms were very clean and they provided great bath products for us to use in the shower. We enjoyed the breakfast at their restaurant, the restaurant in general, as well as the spacious rooms with air conditioning and tv. We recommend this hotel 100% and will be back.
Leisure Family
10/10
Exceptional
04 Jul 2025
Abubaker
Excellent stay. Location, friendly staff. Clean place. We loved staying there
Leisure Partner
10/10
Exceptional
29 Jun 2025
Sarah

Family trip to Poland!

The Loft Hotel in Kraków is a sleek, adults-only boutique stay that blends modern design with warm hospitality. Located just a short walk from both the Main Square and the historic Kazimierz district, it’s perfectly positioned for exploring the city.

Rooms are stylish and well-equipped, a nice shower and thoughtful touches like complimentary prosecco. The rooftop hot tub is a standout feature, ideal for unwinding after a day of sightseeing and it's open 24/7. Staff are friendly and attentive, and the made-to-order breakfast is an added bonus!
Friends_and_family Family
10/10
Exceptional
17 Jun 2025
Edward
Our stay was wonderful. The staff was very welcoming and kind. The included breakfasts were delicious. The location of this hotel is excellent. We are so happy that we stayed at the Loft Hotel. We have been fortunate enough to travel around the world and the Loft Hotel is one of the best hotels we have ever stayed in. We would highly recommend you staying in this hotel while visiting Krakow.
Partner
10/10
Exceptional
15 Jun 2025
Jovan
Super location. Staff excellent also room and facilities.
Leisure Partner
10/10
Exceptional
06 Jun 2025
Hayley
Fab hotel we have been 3 times now and love
Partner
10/10
Exceptional
28 May 2025
Kirsty
Amazing hotel with all of the amenities you need and more. The jacuzzi was a lovely treat as were the free mini bar. It was one of the noisier hotels I’ve stayed in with the train station just behind but it didn’t take away from my stay at all. Lovely hotel and I would stay again.
10/10
Exceptional
23 May 2025
Colette

Lovely hotel with excellent staff

Excellent hotel with welcoming, friendly staff. Nothing was too much trouble. Easy 10 minute walk to the main square. Breakfast was very good with hot food cooked to order and good range of continental breakfast choices. Trams run past the hotel, and our room overlooked the tram route, but we didn’t hear any noise from them. Would definitely stay here again.
Partner
10/10
Exceptional
17 May 2025
steve
Excellent 4 night stay at the loft hotel. Staff were brilliant, room was really clean and the location for getting around was perfect.
Only suggestion for improvement would be to put some drawer units in the room to put socks / underwear and t shirts as it’s not ideal living out of a suitcase for 4 days.
Would we stay there again … Absolutely 👍
Leisure Partner
8/10
Excellent
09 May 2025
Bethaney
I booked this stay as a surprise for my partners 30th birthday - before arriving I asked the hotel if they would decorate the room for me with birthday balloons, they offered me polish beer, chocolates and balloons for an additional fee of 200PLN which I agreed to. When we arrived there were 2 small bottles of peroni and no chocolates but the balloons were nice.
I had booked one of the larger rooms, it was nice and spacious the facilities could have been a little better - USB plug socket was only provided at the other end of the room to the bed, the plugs by the bed were not USB and were very hard to get to.
The first night we couldn’t get the TV to turn on and we got locked out of the safe as it malfunctioned - we let the receptionist know and asked for assistance and he said ‘are you sure’……yes we were sure it wasn’t working. He came to our room reset some electrics and then they seemed to work.
WiFi was very very hit and miss for the TV in order to get the chromecast to work it was very frustrating at times.
Free mini bar was a nice touch.
Breakfast we only used twice as the first time was not very nice - selection is not great so we ended up going out for it instead..
the lighting in the hotel was super dark it got a little frustrating at times, the hallways were abit worn and there were some borders in our room which were coming off.
It wasn’t the worst but probably would try a different hotel next time
Leisure Partner
10/10
Exceptional
01 May 2025
Remo
Totally awesome people very friendly and hotel was amazing would highly recommend it
Leisure
10/10
Exceptional
22 Apr 2025
David

Great all round...

Great location, edge of Kazimierz Jewish quarter, 5 minutes walk from the Old Town..... (Kazimierz has a better vibe and food in the evening imo)..
large room, clean and tidy, complimentary bottle of Prosecco and soft drinks in minibar. Good bathroom.
On site Pizzeria and Italian style restaurant, excellent quality food. Gorgonzola cheesecake was superb..
Good breakfast.... Buffet, plus freshly prepared hot food to order, omelette, eggs sausages etc.
Right next door to Krakow Grzegorski station, 20 Plz (£4)to/ from the airport.
They are happy to book trips for you in advance of arrival, (Auschwitz, Salt Mines etc) tickets handed over at check-in.
Also they have drivers and vehicles if you prefer private transport on trips rather than taxi. More expensive, but they take you and wait for the duration of your trip, helping along the way. We booked transport twice, Raphael and Voytek(?) luxurious Mercedes Electric limo van. They also have Mercedes car or Rolls Royce available for transfers... The drivers were very good, and helpful at the trip destination, chaperoning us through the queues..... Particularly at Auschwitz which is incredibly busy and confusing....

Rooftop jacuzzi and loungers, indoor sauna available for free.
Happy to store your luggage all day after checking out, If you have a late flight.
Would happily stay again.
Partner
10/10
Exceptional
19 Apr 2025
Lynda
Enjoyed a 3 night stay, staying in a deluxe room on the 2nd floor. Noise can be heard from the trams & traffic but the ear plugs help. There were a few issues with a faulty hairdryer & the tablet that controls the lights & aircon wouldn't recharge but there were some nice touches such as the prosecco & non alcoholic drinks in the fridge. The rooftop terrace & jacuzzi is a great addition & we spent a couple of hours up there enjoying the views on a beautiful sunny afternoon. The choice for breakfast was great & the hot food was cooked to order & arrived very quickly.
All the staff were welcoming, friendly & helpful.
Leisure Friends
10/10
Exceptional
05 Apr 2025
Magz
Amazing
Leisure Partner
10/10
Exceptional
20 Mar 2025
rebecca
Would go again, staff were very lovely and knowledgeable about the surrounding areas for food etc
Leisure Family
10/10
Exceptional
17 Mar 2025
Chantelle
amazing, modern, very friendly staff and facilities are amazing, so worth the money and such a good price
Leisure Friends
8/10
Excellent
10 Mar 2025
John
The rooms at the front of the hotel suffer from traffic/tram noise.
Leisure Friends
8/10
Excellent
09 Mar 2025
Jacqueline

Krakow well worth a visit

Hotel was ok but breakfast wasn’t so good - making scrambled eggs seemed to cause them problems - we asked for scrambled eggs every day but these came out in various forms - fried, then boiled and mashed and finally looked like an omelette. Cleanliness was good - clean towels etc every day. Complimentary soft drinks/water/milk in fridge plus bottle of Prosecco which was a nice touch. We didn’t use the Jacuzzi on the rooftop but looked like it would be nice and relaxing. Hotel is in an excellent location/ great for all the usual tourist attractions.
Friends_and_family Friends
10/10
Exceptional
25 Feb 2025
Miss Alicia

Amazing

Had a great stay here, walking distance from every activity in city centre. Really comfy beds and good shower. Very clean.

It’s a small hotel but has a lovely restaurant with lots of choice as welll as good facilities. Unlimited use of Sauna and a 24hr roof top jacuzzi. Well worth the money and brilliant location.
Partner
10/10
Exceptional
09 Feb 2025
Lewis
Brilliant stay with everyone who worked there being professional, courteous, friendly and really helpful. The breakfasts were cooked to order alongside a plentiful continental offering. Loved the little touches like a complimentary bottle of Prosecco and complimentary minibar.

Position of the hotel is perfectly positioned between the Old town and Jewish Quarter so getting about isn’t a problem.

We treated ourselves to airport transfers and arranged with them to be picked up at the airport in a Rolls Royce. Great experience and highly recommended.

Will look forward to staying at the Loft again on our next visit to Krakow
Leisure Partner
10/10
Exceptional
03 Feb 2025
Lily
amazint
Partner
10/10
Exceptional
01 Feb 2025
Joanna
Fantastic hotel and and we couldnt have asked for anything more. Great location, just around the corner from Grzegórzki train station (one stop on from the main station) and about 3 minutes walk from the main square, with plenty to see on the way. The rooms are beautiful and very roomy (we were in room 32). Great pod coffee machine , mini fridge with complimentary soft drinks and a bottle of fizzy wine on arrival. Great shower, which is always a winner! Robes & slippers provided in the room for the sauna & hot tub. The staff were incredible, each one of them. So friendly & helpful, nothing was any trouble. Finally the breakfast was delicious & there were no issues asking for a breakfast pack up on the day we headed for Auschwitz and got picked up at 630am! Would highly recommend anyone to stay here, we loved it!
Leisure Partner
8/10
Excellent
01 Feb 2025
Rachel m

Great stay

Lovely stay at the Loft. Staff were polite and helpful the restaurant staff were very good . Breakfast was excellent hot food cooked to order lots of continental choices and processo for a treat. Downsides halls were in need of a tidy up. Our room was lovely but same again chipped tiles in bathroom nowhere to put soap bags. And wallpaper again peeling off. Also in our room no bedside light just a wall fitting hanging from the ceiling. A few adjustments and this hotel would have got 5 stars.
Partner
6/10
Pleasant
28 Jan 2025
michael
Reception staff were great. Location of hotel not too bad. Breakfast and restaurant was great. Noise from trains and trams kept me awake at times. Rooms were very dark even with all the lights on. No real shelf/storage space in bathroom ( which frustrated the wife) 3 hangers on an open metal frame in room is never enough but I think you could request more. Complimentary bottle of fizz on arrival but wasn't in fridge......strange. only one bedside light switch so if my wife got up she had no option to put a light on straight away. Room functions worked off a tablet , which once we got used to it worked well. Our bathroom door was damaged from something like a punch, and it's coating was peeling on the other side. Hallway to our room had alot of damage to walls, this continued on other floors too. Overall some places needed some TLC. Other concern was anyone could walk in to hotel and access floors due to no key security in lifts or too stairs etc.

But overall was ok
Leisure Family
6/10
Pleasant
02 Jan 2025
Maree
I liked the room although it was quite cold. All of the amenities you would expect in the room, a shelf in the bathroom to put toiletries on would improve it further. The towels were quite hard. I Loved the hot tub on the roof but did not make the most of this as was only there for a short break and wanted to see the old market square and visit Austwitz. The system for controlling the heating/lighting was confusing for us oldies!. Hotel all in all was convenient for transport/shops but a bit noisy with trams/trains etc. Staff did their best to please and were helpful if you asked anything.
Leisure Partner
4/10
Poor
26 Dec 2024
Martin
Aside from reception staff who were (mostly) helpful and friendly, the service was terrible (restaurant staff very rude) the restaurant food was tasteless and breakfast options were poor. We stayed in a deluxe room which was far from deluxe. Missold on the “free minibar” which had only 4 small mixers and tap water, coffee and tea facilities were poor with only one coffee pod, one packet of sugar, and one (herbal) tea bag supplied each - which was not restocked unless requested. The facilities were not great - there were badly damaged walls and furniture in the room and hallways, and an awful buzzing sound coming from a vent. No bedside lights or desk lights and room very dark even with all lighting switched on. Poor quality toiletries - the handwash caused our skin to dry out, the dressing gowns were old, ripped and didn’t match. Towels were old, thin, stained and had holes/frays. Mattress was very old it had deep dips from where others have slept. And the technology was a gimmick with everything including lights operated via a phone which constantly crashed, the blinds also opened without warning creating a privacy issue. TV had only Polish channels and restricted volume very low meant we could not hear it. The only positive to this hotel was the jacuzzi on the roof, but honestly not worth staying here for.
Leisure Partner
10/10
Exceptional
13 Dec 2024
Elliott
Lovely stay very glad I chose to stay here.
6/10
Pleasant
10 Dec 2024
Neil
No British channel on tv.
Leisure Partner
10/10
Exceptional
09 Dec 2024
Keith

Great Hotel in great location

Great Hotel in great location ton explore old town and Jewish quarter. Service was 5* and rooms were cool. Nice touches with the free mini bar soft drinks and rooftop jacuzzi was a real treat, oh and there restaurant is open 24/7!
Partner
10/10
Exceptional
06 Dec 2024
Nicola

Perfect location!

Staff cant do enough for you! Everything was great and we can wait to return! Highly recommend!
Partner
8/10
Excellent
06 Dec 2024
Marta
The only
8/10
Excellent
02 Dec 2024
emilia
Good service by staff and nice room
Leisure Partner
8/10
Excellent
27 Nov 2024
Angela
Customer service was excellent , rooms were great
Leisure Partner
10/10
Exceptional
25 Nov 2024
Claire
Hotel was great, the hot tub on the roof was a lovely little touch - 24hr bar and pizza was a winner too :)
Leisure Friends
10/10
Exceptional
16 Nov 2024
Adam
Staff very friendly and check-in was easy. Our room was great. The addition of the hot tub on the rooftop is nice however there isn’t a reservation system in place so each time we tried to use it, there was already somebody in it.
Body wash and hand soap were provided in the room but not shampoo/conditioner which would also have been a nice addition.
Overall a great stay and we would stay again.
Leisure Partner
10/10
Exceptional
09 Nov 2024
Asa
We had a fantastic stay at the hotel, it has a great bar serving excellent pizza, the staff were great also. The hot tub on the roof was amazing after you had a busy day walking, this will definitely be our first choice hotel when we return to krakow. ⭐️⭐️⭐️⭐️⭐️
Leisure Family
10/10
Exceptional
08 Nov 2024
Robert

Lovely little hotel

Great little hotel in a good location near to main square . Staff very friendly and helpful. Free bottle of Prosecco and free mini bar(soft drinks) was a nice little touch. Roof top hot tub gave excellent views . Cannot fault and would happily stay again.
Friends_and_family Friends
10/10
Exceptional
06 Nov 2024
Paul
Great location and staff
Partner
10/10
Exceptional
12 Oct 2024
barbara

Great hotel great staff

Everything perfect. Lovely touch with free bottle of wine and soft drinks in fridge. Hot tub was amazing. Totally enjoyed our stay highly recommend
Partner
10/10
Exceptional
02 Oct 2024
Carol
Great stay, lovely hotel, breakfast very good and staff very friendly and helpful. Hot tub an added bonus 5*
Partner
10/10
Exceptional
25 Sep 2024
Agnieszka
We enjoyed the one night stay at the Loft. It has a modern look with lots of gadgets. Lights, blinds easily controlled by a unit on the wall. Great rooftop jacuzzi with great view by day and night. 24hr pizza downstairs.
Partner
10/10
Exceptional
24 Sep 2024
Charles
The Loft was very clean, and the staff was friendly. The breakfasts were really excellent, and we purchased evening meals in the restaurant. The Loft is close to the square in Krakov, and many places to visit were in walking distance. We rented a car, and driving in the area was difficult, but parking by the Loft was available, but not free. We were very happy with our stay.
Leisure Family
10/10
Exceptional
20 Sep 2024
Michael
I can not say enough good about this place. Although better for couples, as a single business traveler this was perfect, and relaxing, with no screaming kids. The staff is absolutely incredible.
Business Self

Location & surroundings

The Loft Hotel - Adults Only
Dietla 113 Krakow 31 031, Krakow, Poland

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The Loft Hotel - Adults Only

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