Name: Portal House Apartments
Address: Świętego Krzyża, 10, KrakÓw, 31-028, PL

10/10

Exceptional

12 Jul 2026

Louis-Philippe

Excellent!

10/10

Exceptional

29 Jun 2026

Marie Joy

The staff was accommodating, welcoming and efficient. Breakfast had many choices and changed every day. The location is excellent as you are within walking distance to the main square, but far enough so minimal noise.

Partner

10/10

Exceptional

29 Jun 2026

Yvette

A very nice and nice hotel. Very central in the old town. Close to shopping and the old castle. Highly recommended.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Tina

It was a really nice apartment that was in an excellent location. It had a friendly staff and a delicious breakfast with a lot of variety. Very comfortable and spacious and they made us a nice to go breakfast for our early bus trip to Zacopane.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

DAVID

Breakfast was great. The staff at the buffet area are some of the best teams we've seen. Always checking on items, getting tables ready for next guests, friendly, etc. The hotel's location is great, at a walking distance from the main plaza, restaurants, train station, etc. bed was comfortable and room and hotel very clean. We enjoyed our stay.

Partner

10/10

Exceptional

14 Jun 2026

William

Breakfast was unbelievably delicious— huge selection of delicious foods. Air conditioning is controlled by the staff, but the temperature was fine. Rooms clean and the location is great.

Self

10/10

Exceptional

09 Jun 2026

Oli

We can’t wait to come back.
Location is amazing.
Accommodation was amazing.
Everything was great
My only thing would be to bring my own pillow but that’s everywhere.
Other than that, we will definitely be return customers

Family_with_children

8/10

Excellent

03 Jun 2026

Kenneth

The location of the property is excellent, just steps from the main square and public transportation. Complimentary coffee, tea, and water in the room is a great touch. The staff is friendly and very accommodating. The downside of the hotel is that it’s on a rather noisy street making sleep difficult.

Self

10/10

Exceptional

31 May 2026

Jean-Pierre

Very nice building in excellent condition. Very classy. Location is also fantastic, just a few hundred meters away from the main square. Very clean and well equipped, including a small fridge. Employees are very polite and helpful. Breakfast offers a wide range of options. If you arrive by train, you first walk in a large mall, then in less than 15 minutes you are there. Very convenient.

Partner

8/10

Excellent

31 May 2026

Robert

Very clean establishment, close to the public square and convenient to restaurants and bars and shops. Staff very helpful and friendly. Building is very secure, you must use a dial-in intercom to be buzzed in. Room was more spacious than others I’ve had. Great shower, lots of hot water, great water pressure. The breakfast was delicious with a wide variety of things to choose from. The bed was a bit stiff, but the blanket was nice and comfortable. There was a fridge in the room. Things to be aware of: the lift does not go to the main entry floor, it lands a half floor above or below (when you see how the main staircase works, you’ll understand) so you will have to climb several stairs every time you enter. There is no individual room temperature control. The windows open for fresh air, but there is a fair amount of street noise due to the proximity of the square. Overall, I enjoyed my stay here and would return.

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Alan

Lovely clean hotel, friendly helpful staff. Bars restaurants on your doorstep.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Lauren

Great location

10/10

Exceptional

15 Apr 2026

Hazel

Excellent location, lovely breakfast

Friends

10/10

Exceptional

11 Apr 2026

Sarah

Everything was exceptional. The room was spacious and clean and quiet. Beds very comfortable. Breakfast was delicious. The apartment was located in a very convenient and central spot but nice and quiet. Would highly recommend.

Friends

10/10

Exceptional

11 Apr 2026

Sheree

Breakfast was lovely, different hot items daily, continental was fresh and tasty.
Check in was a breeze, check in staff friendly and helpful at all times.
Very quiet hotel, you would not know anyone else was staying there.

Family_with_children

10/10

Exceptional

08 Apr 2026

Gillian Margaret

The rooms were very clean and comfortable. The staff were all helpful and spoke English fluently. There were shops, restaurants and pubs nearby.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Kelly

Great location, nice team, very good breakfast, lots of options.

Clean, modern decor and very quiet considering city centre. Would happily visit again 😁

10/10

Exceptional

23 Mar 2026

Stephanie

clean room, great location hear main square. Good breakfast and very friendly and helpful staff

Friends

10/10

Exceptional

23 Mar 2026

Stephanie

excellent location, clean accommodation and good breakfast. Highly recommended

Friends

10/10

Exceptional

22 Mar 2026

Rasmus

Very nice and clean hotel located perfectly in the city centre. Breakfast was great.

Friends_and_family Friends

10/10

Exceptional

13 Mar 2026

PAULO SÉRGIO

Hotel bonito, limpo, ótimo café, localização perfeita e os funcionários são muito profissionais e gentis.

Self

10/10

Exceptional

03 Mar 2026

Milo

Excellent location near town square.

Self

10/10

Exceptional

23 Feb 2026

Adrienne

Excellent location - walkable to the city square. The staff was friendly and helpful, and the room very clean.

Family

10/10

Exceptional

06 Feb 2026

Gill

Clean room, comfortable bed, good choice for breakfast and friendly, helpful staff. Hotel in a quiet street but within 2mins of main square and 10mins from main train station, 25mins from airport. Wouldn't hesitate to recommend and would definitely choose again if returning to Kraków.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Tam

We booked the Superior Apartment which has a large living room, kitchen, bedroom with 1 queen bed and 1 twin bed. Clean large bathroom. Plenty of closet spaces. We loved it. Highly recommend.

Short walk to Old Town, Wawel Castle and other attractions.

Leisure Family

8/10

Excellent

05 Jan 2026

Rosena

Great place, really close to the main square and the hotel staff were so lovely! The breakfast was great too!

Leisure

10/10

Exceptional

30 Dec 2025

Mykhailo

An exceptionally comfortable stay in Kraków’s Old Town.

Business Family

10/10

Exceptional

28 Dec 2025

Nikki Louise

The deluxe apartment was perfect and spacious. Very clean and staff happy to come in when asked to change towels and clean.

Leisure Family

10/10

Exceptional

15 Dec 2025

Lee

Lovely place, great location

Partner

10/10

Exceptional

23 Nov 2025

Rachel

Very clean and very helpful staff

10/10

Exceptional

03 Nov 2025

Kelly

Spotlessly clean, perfect location....stay here

10/10

Exceptional

01 Nov 2025

Mariana

Wonderful stay at Portal House Apartments!
The location is fantastic, right in the heart of Krakow and very close to everything. The apartment was big, nicely decorated and very clean. The bathroom was spacious and beautiful and everything felt well taken care of.

The best part was definitely the amazing staff. They welcomed me with warm smiles and made me feel at home right away. So kind and helpful!

Breakfast was great to! Lots of choices and everything fresh and tasty.

I can really recommend staying here if you appreciate cleanliness, friendly people, and a perfect central location.

Thank you so much for making my time in Krakow so much better. Staying at your place was a real highlight of my trip.

Self

8/10

Excellent

29 Sep 2025

Magnus

Location was great, cleanliness and breakfast as well. Friendly staff. Comfortable bed. The only thing was that the AC was working so poorly. I could never really tell if it was working at all. I could see the receptionist change the AC settings in the hallway, but if any cold air was entering my room, I didn't notice.

I would definately come back (and hope to do so next year), but because of the hot room (=bad sleep) I would avoid the summer. Otherwise I would highly recommend this hotel.

Self

10/10

Exceptional

25 Sep 2025

Simon

A hotel with amazing staff and an extremely helpful owner manager.
Beautiful art deco style decor throughout and a lift to all floors as well as stairs, if you would prefer.
The reception area is very well kept and the dining area, of to the right, is also.
The rooms are delightful, we had good views of the terrace below and could see the main tower in the square from both windows. We had room 8.1 which I believe was a larger bed.
Stacks of choice for breakfast, meats & cheeses, cooked eggs & bacon, pastries, cereal, fruit and tea & coffee.
We had booked an Auschwitz trip for 0900 Sunday but that got changed to an 0520 pick up, yes, not a typo!
The owner/manger, who's name I still can't pronounce, made us a breakfast bag for pick up at 0445, what an absolute star. If that isn't pushing the boundaries I don't know what is.
Auschwitz is a very long day, with a very early start, it was a bit too much for me, as I suffer with many ailments.
Please be prepared! Buy any mars bars, sweets, drinks and food before you go, as the vending machines at the site are horrifically expensive.
It's a 2 minute walk to the main square, where you are spoilt for choice for menus, drinks & desserts.
We would happily stay here again and would not bother looking anywhere else.

Leisure Family

10/10

Exceptional

19 Sep 2025

Monique

Great stay, amazing location!

Great stay at Portal. Amazing location, a 3 minute walk to the square.

Everything was clean, breakfast was plentiful and the staff was very helpful.

Friends_and_family Friends

10/10

Exceptional

15 Sep 2025

Stephen

Breakfast was very good every day. Staff friendly and helpful. Loved the kitchen.

Friends_and_family Friends

10/10

Exceptional

12 Sep 2025

David

Highly recommended.

The hotel was quiet and very convenient to the centre of Krakow with restaurants close by. The staff were friendly and helpful. Breakfast was enjoyable with a wide variety of foods. We had a very pleasurable stay and would highly recommend staying there.

Partner

10/10

Exceptional

11 Sep 2025

Hazel

Room spotless, staff friendly, breakfast superb

10/10

Exceptional

11 Sep 2025

Jon

3 nigjts

We stayed 3 nights. This hotel was excellent. The staff was fantastic, our room was clean and large and the breakfast was great. Walking distance to the many restaurants.

Partner

10/10

Exceptional

06 Sep 2025

Michael

The location offered easy access to dining and nightlife of Old Towm, but is on a quiet side street. The apartment was very comfortable, with a bedroom sitting area and kitchenette if you wanted to prepare meals.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Doris

The hotel is around the corner from the main square and is very walkable to all sites, the train station, and tram options. The room was clean and comfortable, and the staff was very accommodating and friendly. The included breakfast was adequate with a small variety of options. My only negative is this, my room faced the front of the hotel and the street and I could not sleep with the window open at night due to the noise. However, when I closed the window, the soundproofing worked great but it was then warm in the room.

Leisure Family

10/10

Exceptional

29 Aug 2025

dennis

Centrally located to town square. The staff was very helpful.

Leisure Family

10/10

Exceptional

23 Aug 2025

Sophia

Everything was perfect. Staff were helpful and accommodating. Location is within short walking distance to attractions. Lots of places to eat in the area. Breakfast buffet was excellent. Each day they varied the hot food selection and salads. Room was spacious. Bathroom was spacious. AC/heating is centralized so can't control the temperature within the room. Hot water and water pressure worked. I enjoyed my stay at Portal.

Leisure Self

10/10

Exceptional

20 Aug 2025

Tracy

Great location and friendly staff. Communication was excellent and helpful. They texted us when our room was ready. Rooms clean and spacious, beds comfortable. Breakfast was good. Would stay here again.

Leisure Family

10/10

Exceptional

15 Aug 2025

Leanne

What a wonderful stay we had at portal apartments. Very good location. Accessible.
I would like to say that the showers were great but maybe having a wet room would be an upgrade. My mum fell getting into the shower.
There is no spa on site as like it states on Expedia but they have people come in for massages reasonable priced too! Lovely little balcony. Breakfast was great those cakes were to die for.
Many thanks for a lovely stay.

Leanne

Leisure Family

8/10

Excellent

03 Aug 2025

Mitchell

The only negative of this hotel was the air conditioning - the system is controlled by the staff and it is shared between rooms. For some reason the staff turn of the air conditioning on our third night and we had to go downstairs at midnight to have them turn it back on.

Leisure Family

10/10

Exceptional

03 Aug 2025

Andrew

The staff at the front desk were friendly and offered some great advice when asked about a few of the places I was thinking about visiting. The building sits on a relatively quiet street in the old town, so it is convenient but not as loud as I would imagine other locations might be. The room was clean and spacious but the bed was a little firm for my liking. Despite that, I would definitely stay here again.

Leisure Self

6/10

Pleasant

02 Aug 2025

Mai

Too noisy

8/10

Excellent

30 Jul 2025

Martha

Very nice and helpful people at the desk and we enjoyed the breakfasts which were different every day. Apartment was beautiful with plenty of storage and we enjoyed the balcony. My only problem, being a short person, was getting in and out of the tub which had very high sides.

Leisure Family

10/10

Exceptional

22 Jul 2025

Manie

Great hotel/apartments in a super location!

Portal House apartments are in a super location only 300 meters from Old Town square literally a three or four minute walk. Rooms were spacious and well maintained. Like MANY places in Europe the building has air conditioning but each individual room doesn't control it. Having said that I left yesterday and it was 93 degrees and the room was comfortable better than other places I've stayed as far as room temperature.

Self

10/10

Exceptional

22 Jul 2025

Thomas

Great location. Have to call the front office to turn on/off and adjust AC....no control in room. Have to be buzzed in anytime you want to enter the hotel.

Partner

10/10

Exceptional

18 Jul 2025

Jacqueline

Great location

This was our second stay here and it is in a perfect location for enjoying all that Krakow has to offer. It is exceptionally clean both in public areas and in the room. The breakfast is basic but good enough to set you up for a days sightseeing.

Partner

10/10

Exceptional

17 Jul 2025

Kate

Wonderful stay!

We loved our stay at Portal House Apartments! It was the perfect location, so close and walkable to so many sights, shops, restaurants and super easy to catch a tram from there to head to other parts of the city. Our room was very spacious and it was nice to have a little balcony! The staff were all lovely and very helpful throughout our four night stay! Would definitely stay again!

Friends_and_family Friends

10/10

Exceptional

16 Jul 2025

MINORI

super-nice hotel

This hotel is located in the old town, about a 10-minute walk from the central station, making it very convenient. It’s situated in an area with little car traffic, and the room faces a courtyard, so it’s very quiet. The courtyard is lush with trees, providing fresh air and a pleasant atmosphere.

The room is extremely clean, with high ceilings that make it feel very comfortable. The shower has good water pressure. Breakfast was excellent, with a great selection of salads and bread. The staff were very kind, and I had a very pleasant stay.

I wish I could stay here for about three months.

Friends_and_family Friends

10/10

Exceptional

15 Jul 2025

Jonathan

Spacious rooms, great location, friendly staff, nice breakfast.

Leisure Partner

6/10

Pleasant

14 Jul 2025

DAVID

We liked the location close to the market square.we enjoyed the breakfast.We liked the room and the en-suite. The main problem we had was the air conditioning was not always on and during the night we had to open the windows even though it was 3.30 in the morning we had noise all night long with people shouting in the street .,We spoke to reception to put on the air conditioning all night but this was not done . So the following evening I spoke to the young lady on the reception and she switched it on in a box outside our room .When it’s been so hot you need the windows open but with the noise outside you can’t . Our room was 7.3 on the fourth floor .There are also a bar opposite the apartment and one each end of the road .Out of the five nights we stayed 3 nights Thursday until Sunday we did not sleep.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Lucy

Great hotel in a fab location! Would definitely book it again

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Alexa

Awesome!! Staff and accommodations were incredible, clean, and super comfortable. The full breakfast is delicious!

10/10

Exceptional

09 Jul 2025

Laura

Perfect location near the action, but quiet

This was the perfect location for us. Just a few blocks from the bustling old town square, but far enough away to be peaceful and quiet. Staff was exceptionally helpful - giving us tips we didn’t even know we needed and accommodating special requests. Apartment offers more space than a hotel room and is very clean. I liked the nice spread of Polish food offered at breakfast. They had complimentary pieces of Polish chocolate at the front desk, which was a nice touch. Go to Wodka Bar at the corner for a tasting of 6 of their 100+ vodkas. This is a nice home away from home.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2025

Carlo

Awesome Job Woytek

Place and roo. Was awesome. The front desk (Woytek) went above. Willing to help.

Friends_and_family Friends

8/10

Excellent

26 Jun 2025

CAROL

Short break

Lovely hotel ,staff very helpful and friendly, very clean ,breakfast cold or hot buffet type plenty of it,very close to the main square but no noise. would stay again

Partner

10/10

Exceptional

22 Jun 2025

Hanna

Clean and well maintained hotel. Surprisingly quiet at night, no noise from outside. Breakfast was really good!

Self

10/10

Exceptional

22 Jun 2025

Veronica

It was very close to all amenities. However it was noisey especially when it was warm as no air con in the room so had to leave the windows open. One thing i will say is the shower tray very very slippy i had to put a towel on the base to feel safe in the shower. But great place to stay. Lovely breakfast and they made us something to take out with us when leaving very early. Would definitely recommend or stay again. Staff were lovely.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2025

mei yee

The hotel environment is comfortable, the sheets are soft, and the bathroom is big enough! The hotel staff is sincere and attentive! The place is quiet and prosperous!
Highly recommend!

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

j

Fantastic stay

Absolutely fabulous place to stay. Room was spacious and furnished top class. We had a seperate bedroom. Lovely kitchenette. High class bathroom. Brilliant location. 5 min to main square, walkable to nany places. Good public transport w min walk. Staff were marvellous. Felt very secure. Breakfast was just yummy. Thankyou. Would stay a million times over, already recommended to my brother.

Partner

10/10

Exceptional

14 Jun 2025

rachel

Fab location just around corner from the main square. We stayed in the top floor apartment which was so spacious and comfortable. We were 3 friends staying together so this was ideal. Lovely breakfast and staff were really helpful and friendly. Would definitely recommend.

Friends_and_family Friends

8/10

Excellent

08 Jun 2025

Victoria

Our stay at Portal House Apartments was very pleasant and superbly located. Easy to walk in the Old City and easy to get to trams to explore.

One star docked for such hard beds! Otherwise the included breakfast was lovely and the accommodations charming.

Leisure

10/10

Exceptional

03 Jun 2025

randy

Staff were all very kind, and helpful. Knew the area well, and was able to give me pointers to maximize my trip! 12/10 will definitely stay again.

Leisure Self

10/10

Exceptional

29 May 2025

Daniel

Bien situé tout près de la vieille ville
Très propre
Nos avons beaucoup aimé

Partner

10/10

Exceptional

17 May 2025

Kurt

Very clean, staff very helpful, great location and great breakfast.

Leisure Partner

10/10

Exceptional

17 May 2025

Melody

This place is a Gem just around the corner from everything , old school charm , rooms were beautiful it did get a little noisy for a few hours at night on a Friday but not bad
Perfect Place to Stay 👏

Leisure Partner

10/10

Exceptional

06 May 2025

Julia

The apartments are in a great location for both the old town and the Jewish district. Everything is walkable and organised trips pick up within 5 mins walk maximum. The room was spotless, bathroom modern, breakfasts good and the staff were great. On 2 mornings we needed to leave before breakfast started at 7am so they made us breakfast boxes to take with us at no extra cost. I would thoroughly recommend this to anyone visiting Krakow.

Leisure

10/10

Exceptional

19 Apr 2025

Marilyn

We stayed here for 5 days and we were amazed with the very warm welcome from the polite receptionist, Rosza. Our room is very clean and neat. Location is perfect. We were able to walk around even late at night. All the transport route are very accessible including the main railway station.
Also with thanks to Philip one of the young receptionist who guided us through while searching for the places we’d like to visit.
Breakfast iare good too. I would highly recommend Portal house to everyone.

Leisure

10/10

Exceptional

07 Apr 2025

Morgan

It was a very good stay. I can really recomend it.

Friends_and_family Family

10/10

Exceptional

04 Apr 2025

Verified traveler

A good hotel in a convenient location.

We stayed in a Junior Apartment at Portal House Apartments. It was very spacious, modern and clean. The bathroom was one of the largest bathrooms I've ever seen. The shower was in a separate part of the room and was very powerful. Then there was a double bedroom, double wardrobe with hanging space and shelf space. There is a safe which is free to use. If you need to iron clothes, an iron and ironing board can be provided without charge. We had a spacious lounge area and TV. The kitchen had everything you need. We only used the kettle and the fridge. We couldn't find the cutlery! When you open the drawers, there is a drawer at the top of that open space. It just looks like a piece of wood. There was also a little patio outside the bedroom. Breakfast offers a small selection of fruits, cereals, yoghurts, breads, waffles, pancakes, cakes and hot food.Plenty of choice. Fruit juices and hot drinks too. The staff on Reception were very helpful and friendly. The hotel is very bright and modern with touches of the original building in the staircases and wooden doors. It is situated within easy walking distance of bars, restaurants, the main square. We ordered a Bolt taxi from the airport. Youll need the app. It was around 50pzloty each way. If we returned to Krakow, we would stay here again.

Partner

10/10

Exceptional

28 Mar 2025

Simon

Great accommodation with helpful friendly staff

Leisure Family

10/10

Exceptional

07 Mar 2025

Alison

Wow. Just wow.. 2nd time at this apartment! Absolutely beautiful.. we stayed at room 9
2 bedroom, dining room, living room, spacious, immaculate there is also a lift… the breakfast has a variety for everyone and nothing is to much trouble, very tasty.
The staff are so helpful & friendly, sorted out transfers home for us.
The old town is just around the corner from the apartments…also central to some quirky bars and restaurants..
Had a brilliant time and would definitely recommend and return..

Leisure Partner

10/10

Exceptional

01 Mar 2025

Verified traveler

Great

Comfortable stay in a central location.

Self

8/10

Excellent

26 Feb 2025

Kasia

I was able to order a taxi at the desk. I could come and go as I pleased and at any time of night because there was a host 24 hrs a day at the front desk to buzz you in . I felt safe and enjoyed the area since it was just a block and half away from the head market square.

Leisure Partner

10/10

Exceptional

23 Feb 2025

Helen

Lovely place to stay

Great place to stay - wonderful location just off the Old Town. Apartment was very spacious and very clean. Staff were super friendly and helpful. Would definitely return.

Friends_and_family Family

10/10

Exceptional

22 Feb 2025

Harriet

Everything it says on the tin and more, attentive staff, great breakfast, fabulous apartments!

Leisure Family_with_children

10/10

Exceptional

14 Nov 2024

Lynda

Beautiful apartment with all amenities. Great breakfast. Great service from staff. Stayed for 6 nights. Will be back. In misdle old toqn.

Leisure Partner

10/10

Exceptional

11 Nov 2024

Anna

Amazing! A 10min walk to the main train/bus stations and Galeria Krakowska. The main square is minutes away, lots of small grocery stores,bars,and restaurants nearby. The room was clean,cosy,spacious and well equipped. Staff was friendly and professional, breakfast was yummy and varied. I'd definitely come back!

Leisure Self

10/10

Exceptional

06 Nov 2024

Gemma

Situated in a perfect location for sightseeing. Only a 3/4 minute walk to the main square. Apartments were extremely clean & spacious. Breakfast was lovely too. Would highly recommend staying here

Leisure Partner

10/10

Exceptional

04 Nov 2024

Amy

We enjoyed this property. Easily accessible by foot and public transport. Close to many attractions. Staff were friendly and helpful. Breakfast was good quality. Highly recommend this hotel.

Leisure Family

10/10

Exceptional

31 Oct 2024

Jacqueline

Lovely aparthotel. Very clean, breakfast was nice, we stayed in the deluxe apartment, a family of 4, very modern and spacious. Excellent location, close to all the main sites.

Leisure Family

10/10

Exceptional

29 Oct 2024

Rosie

The apartment had been renovated to a very high standard, we were very happy with our stay, and with the kind staff.

Leisure Partner

10/10

Exceptional

28 Oct 2024

Verified traveler

Very good location. Short walk from train and bus station.
Very helpful front desk staff.

Friends_and_family Family

8/10

Excellent

26 Oct 2024

Danielle

great location

The Portal House Apartments are so conveniently located in the historic district. Within walking to most places I wished to go. Staff was very helpful and friendly. The only reason for 4, not 5 star rating is that even with an elevator, there were many steps to navigate to get to your room and with heavy luggage, not as easy. My fault, I know for having so much stuff. Breakfast was very nice, Room was comfortable, shower nice and big. Good storage. Clean.

Self

10/10

Exceptional

23 Oct 2024

Iris

Brilliant service, location and space

Friends_and_family Family

10/10

Exceptional

16 Oct 2024

Krzysztof

Location was great. Room was spacious and nice. Mattress was a bit hard. Street got a bit noisy, but that seemed like a rare event - a room facing the courtyard wouldn’t have had the issue.

Leisure Self

10/10

Exceptional

10 Oct 2024

Marit

We had a wonderful stay at the Portal apartements, much thanks to Rosa and her very good piece of advice on Kraków.

Friends_and_family Family

10/10

Exceptional

29 Sep 2024

Sian

Beautiful apartment. Very clean and comfortable. All staff were very friendly and accommodating. Breakfast was included and offered an exceptional choice of hot and cold food, including fruit, pastries, meat and eggs and much more. The apartment is a 2 minute walk from Krakow old town square but positioned in a quiet side street. We will definitely return.

Leisure Family

10/10

Exceptional

24 Sep 2024

Stephen

Long weekend vacation.

The hotel is in an excellent location to the main old town square. The staff are very friendly and made our stay a very good one. The hotel rooms are of a very clean high standard. I would definitely stay here again if I return to Krakow in the future. Kind regards Stephen.

Friends_and_family Family

10/10

Exceptional

24 Sep 2024

paulina

Super nice, kind and professional staff, awesome location (literally the next block over from the main square). The breakfast is awesome.
Only downside is there is no parking but you can park at a nearby hotel (0.3 miles away) which costs 90 złote per 24 hours. Not bad.
I’d highly recommend this place.

Leisure Family_with_children

10/10

Exceptional

22 Sep 2024

Colleen

Central location, friendly and helpful staff and the breakfast was really yummy

Partner

10/10

Exceptional

15 Sep 2024

Victoria

Staff very helpful

Apartment was beautiful

Friends_and_family Family

10/10

Exceptional

09 Sep 2024

Tracie

Reception staff were super friendly and helpful
Great breakfast. They even made us a packed breakfast when we had an early tour and again when we had an early checkout. So much food
Nice comfortable apartment
Would stay here again

Leisure Partner

10/10

Exceptional

06 Sep 2024

Mariusz

One of the better places i stayed at . No complaints whatsoever .

Leisure Family

10/10

Exceptional

12 Aug 2024

Luis

Super recommended