Name: Pollera
Address: Szpitalna, 30 2, Krakow, 31-024, PL

10/10

Exceptional

19 Jul 2026

Zhanna

Great stay in the heart of Krakow!

10/10

Exceptional

06 Jul 2026

Trevor

A very great choice for exploring the Old Town. The hotel was very good and the staff were very helpful.

Partner

8/10

Excellent

03 Jul 2026

Andriy

The hotel is over a 100 year-old restored building, which is beautiful clean well maintained with great staff. Breakfast was fabulous. I have only one drawback that I see the hotel doesn’t have central AC and that’s not explicitly stated on the website maybe somewhere in lower print we were surprised to find out that in 35° weather we had to use fan to cool us down. The first two days were brutal. The other 2 were half decent with temperatures lower after the rain. hotel was excellent otherwise but no central AC keep that in Mind. Location is right in the center of the action.

Family_with_children

10/10

Exceptional

02 Jul 2026

Marta

Very helpful staff, nice and clean, very close to city centre. Couldn’t be better :)

Family

10/10

Exceptional

17 Jun 2026

Jenny

We loved our stay at the Pollera. We were greeted by a fudge treat on arrival and the room was more spacious than we thought it would be. It is better than the photos. I loved the windows and the view from our room. It was perfect for people watching and nice to hear the sound of the horses and carriage passing by. Breakfast and location was great. People were very nice and the hospitality was top notch.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Paul

Location

Self

10/10

Exceptional

09 Jun 2026

christopher

A very short walk from the train station and perfectly located. While I’m sure there are fancier places, the 60 złoty breakfast was an unbeatable and started each day right. The staff was very helpful and knowledgeable about goings on in there fabulously beautiful walled city.

Self

10/10

Exceptional

15 May 2026

Christine

Breakfast was lovely with a very nice selection

8/10

Excellent

09 May 2026

Joan

Room very comfortable bed was good.
Breakfast very. Good many choices.
Would stay again close to old town 2 blocks

10/10

Exceptional

07 May 2026

Yanmin

Just flat water would be nice.

10/10

Exceptional

05 May 2026

Connie

Great location near main square. Beautiful breakfast, lovely staff, and very clean room.

Self

10/10

Exceptional

01 May 2026

Mario

The room was amazing and very big. Amazing space. Very clean and central. The staff were extremely helpful. Highly recommended

Partner

10/10

Exceptional

28 Apr 2026

Andy

Amazing 200yr old hotel
Untouched, as was, absolute pleasure staying here
Very helpful staff and great location

Partner

10/10

Exceptional

20 Apr 2026

Armands

Amazing Staff and great breakfast.

Self

8/10

Excellent

14 Apr 2026

Josi

Very spacious apartment, very convenient location. Only issue was the apartment we had was 3 floor walk-up, although it's common in Europe. Really glad to be 15 min from the train station and 10 min from the Main Square, perfect for tourists. Rooms were clean and beds and sofas comfortable. WiFi was spotty though.

Friends_and_family Friends

10/10

Exceptional

10 Apr 2026

Olha

The hotel’s location is very convenient, close to many attractions and interesting places. The staff are friendly and always ready to help. The room was clean and comfortable. The only downside was that you could hear noise from the hallway, but it didn’t bother me much, just something to keep in mind. I enjoyed my stay.

Self

10/10

Exceptional

31 Mar 2026

Julia

A charming and unique hotel located in the central area of Krakow. The staff was extremely helpful and friendly, the breakfast buffet is delicious and well worth the cost, and the location couldn’t be more perfect! Only two blocks from the square and surrounded by wonderful cafés and restaurants. I would highly recommend the Pollera and will definitely stay there again on another visit to Krakow.

Family

10/10

Exceptional

04 Mar 2026

Ruby

Gorgeous hotel with very friendly staff. Short walk from the square and a few mins from the train/bus station but located in a quiet street. Very easy to get a taxi from the small square opposite. Two convenience stores on the same street and plenty of others nearby.

Partner

10/10

Exceptional

08 Feb 2026

Chris

Great hotel, good value and in a great location

Friends_and_family Friends

10/10

Exceptional

30 Jan 2026

cynthia

Room was small but that’s all I needed. It had everything required plus charm. Staff was wonderful. Breakfast was worth paying extra for. Great location and reasonable price. Would very much recommend!

Leisure Self

10/10

Exceptional

21 Dec 2025

Piotr

Amazing hotel and great value for money!

Self

8/10

Excellent

13 Dec 2025

Lloyd

Room was clean, great location and breakfast. Staff were incredibly friendly. Beds were okay, bathroom and shower were tiny but I think that isn’t unusual for hotels in Europe. Keeping the room cool was a challenge given the time of year but that seems to be common in Europe.

Leisure Family

10/10

Exceptional

03 Dec 2025

Li

Welcoming and friendly staff, everything is clean which is essential. Reasonable price , highly recommended

Leisure

10/10

Exceptional

18 Nov 2025

Sanjiv

Super large size room with everything stacked up very well, only down side was that it was on the first floor without any lift

Friends_and_family Family

6/10

Pleasant

30 Oct 2025

Barbara

We really like this hotel and have stayed several times but this time we got a very uncomfortable room. Bed was hard as a rock and too short. Shower was SO small and in a closet by itself. Not sure why they put us there because the hotel was not full. Not sure why they expect anyone to stay there. Also, TV was hanging so crooked you couldn't watch it. We will request not that room in the future. We also paid for a better, bigger room so not sure what happened. Overall, it's charming and breakfast is wonderful.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Jeffrey

Excellent bed and a wonderful boutique Hotel.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Paul

A very nice hotel with helpful staff in the center of Krakow.

10/10

Exceptional

21 Sep 2025

Lyudmyla

Booked it for my mom. She is a neat freak and was really pleased with cleanness of the room. Good walkable location. Definitely recommend

Leisure Self

8/10

Excellent

15 Sep 2025

Ewa

I wish they had temp control in the room. Fan was helpful, however not close to air-conditioning. Everything else was very good.

Leisure Family

10/10

Exceptional

12 Sep 2025

David

Antique hotel I think built in1834. Has the charm of an older property but has been well maintained and updated. Sparkling clean bathroom. Original hardwood floors are a little worn but that's part of the charm. Convenient location walkable to train station and all of old town.

Leisure Family

10/10

Exceptional

09 Sep 2025

Paul

Very comfortable and centrally located

Leisure Self

10/10

Exceptional

03 Sep 2025

WILLIAM

Excellent location, very clean, nice room and friendly staff. Near train station and square. Would book again when back in Krakow.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Yongjie

Nice place

10/10

Exceptional

29 Aug 2025

Timothy M.

From NC to Krakow. Pollera was great.

Partner

10/10

Exceptional

27 Aug 2025

Yelena

Friendly staff and clean , comfortable rooms

10/10

Exceptional

23 Aug 2025

Tracy

Staff is great and helpful! Breakfast was the best one I had on our trip. Room was clean and charming, beds were super comfortable. Would stay here again!

Leisure Self

10/10

Exceptional

08 Aug 2025

Kieran

Bed was class, breakfast was fantastic, great location and very friendly/helpful staff.

Leisure Self

10/10

Exceptional

24 Jun 2025

Anthony

I love staying here! The staff makes the difference!

8/10

Excellent

13 Jun 2025

Nicholas

Nice room clean and big .Good breakfast as well .Would recommend staying here as just away from main action so quieter.

Leisure Self

8/10

Excellent

29 May 2025

billy

Good service

Leisure Partner

10/10

Exceptional

25 May 2025

Susan

This is a beautiful classy historic property. The hotel is immaculately clean, the beds
comfortable, and the decor makes you feel like you're back in the 1940s. Very friendly front desk.Horses clip clop by outside and there's a great view of the krakow theater. Extremely close to krakow train station. Only 5min walk. A hidden gem . I'll bev back.

Leisure Family

8/10

Excellent

16 May 2025

Pauline

Comfortable, clean and in a great location

The cleanliness throughout stands out! Great location in the heart of Krakov’s Old Town & close to its main attractions. Room amenities provide tea & coffee but lack milk for coffee. As a white coffee drinker I had to provide my own. I would definitely book this hotel again.

Self

10/10

Exceptional

04 Apr 2025

Andrew

We checked in after 4pm and had to check out at 4am the next day to catch a flight so couldn't really appreciate what this hotel has to offer. But the staff were friendly, the room was clean, the bed was comfortable and the hotel is well located for the old town. Will definitely book this place again, and hopefully for longer next time. Thank you

Leisure Partner

10/10

Exceptional

18 Dec 2024

Yelena

Great historical location , friendly staff

Leisure Partner

8/10

Excellent

27 Sep 2024

Bruce

We stayed here on the final day of our tour of Poland, before catching our train to the airport to fly home.
The location was perfect for us, being only a 10 minute walk to the railway station (from which to get the train to the airport) and in the heart of the old town.
The hotel is old and full of character but the rooms are spacious, comfortable and have all the amenities one would expect from a better hotel (we had two televisions, a shower, bath and USB charging points).
There was no bar in which to have a nightcap on returning from dinner but the hotel recommended one which was only a few doors along and that was fine too.
Plenty of reasons to like, especially the friendly staff on reception.

Leisure Partner

8/10

Excellent

16 Sep 2024

Edward

Very good location to see old town krakow. Property is definitely old as it is 2nd hotel built in krakow, but updated nicely. Breakfast was great, location was great, no issues.

Leisure Family

10/10

Exceptional

16 Aug 2024

Matthew

Great stay and the fan really came in handy during the heat. Room was well kept and tidy great space to fit all our stuff. Area was very handy for what we wanted to see and do in Krakow.

Leisure Partner

10/10

Exceptional

22 Jun 2024

Julie

This is a lovely historic hotel in the middle of Old Town Krakow. The ambience is great, the breakfast was terrific, and the staff were very helpful and kind. When our Auschwitz tour was moved up several hours, causing us to miss breakfast, they were able to arrange to-go bags for us, which was a lifesaver.

Business Family

10/10

Exceptional

20 Jun 2024

Gayathri

Hotel Pollera is centrally located, with helpful and courteous staff. It is also close to the places I wanted to go to.

Leisure Self

6/10

Pleasant

10 Jun 2024

Marijane

I stayed four nights in a single room. Room was very small and carpet was stretched. Housekeeping people very nice. Breakfast is very good and worth the 60 zy as it was not included with my room. Best is location. Close to market square which is fabulous and has restaurants galore.

Leisure Self

10/10

Exceptional

06 Jun 2024

David William

Marvellous hotel. Minutes away from the Old Town but quiet and secure. Easy to find, 10 minutes walk from the train station. Pleasant and courteous staff on the reception. Were I to visit Krakau again I would definitely this wold be my first choice of accomodation.

10/10

Exceptional

03 Jun 2024

BARBARA

There is no AC

10/10

Exceptional

23 May 2024

Barbara

I will stay in this hotel every time I come to Krakow. So comfortable, and quiet. Perfectly located between the Old Town anf the Galeria. Steps to amazing restaurants. Hotel staff are pleasant and helpful. Breakfast is delicious. Perfection!

Leisure Family

10/10

Exceptional

16 May 2024

Trevor

Great location

Great location, easy to walk Krakow from this hotel, bathroom is small, no air con, bed is small, friendly staff, easy to station, trams etc.

Partner

10/10

Exceptional

16 May 2024

Viktor

Nice hotel opening by nice people. Convenient location

Leisure Self

10/10

Exceptional

15 May 2024

Viktor

Convenient location. Friendly and helpful staff, comfortable beds.

Leisure Self

10/10

Exceptional

15 May 2024

Jeffrey

Perfect location, excellent price, delicious breakfast and wonderful staff.

Business_and_leisure Self

10/10

Exceptional

07 May 2024

Brenda

This hotel is beautiful, historical, centrally located, and the staff is very kind.

Business_and_leisure Self

10/10

Exceptional

05 May 2024

Jonathan

Love the Pollera - been a few times now. It's a bit outdated but adds to the charm. Will always be my choice of hotel in Krakow. Close to everything and staff are nice and friendly.
However would love a fridge in the rooms :)

Leisure Self

10/10

Exceptional

19 Apr 2024

Zdzislaw

Second time at this location 🙂

Leisure Family

8/10

Excellent

06 Apr 2024

Hayley

I would definitely stay here again, perfect location.

Leisure Family

10/10

Exceptional

12 Mar 2024

Jaroslaw

Very friendly and knowledgeable staff. Great, although pricey breakfast. Perfectly located hotel, for walking distance to old town square and other attractions. Ten minutes away from main train station providing direct link to Kraków’s Airport, only 20 min away. Underrated, worth every penny.

Business_and_leisure Self

10/10

Exceptional

11 Mar 2024

Yelena

Everything was great

Leisure Partner

10/10

Exceptional

06 Mar 2024

Susan

Wonderful Pollera, Krakow

Fabulous stay in Krakow, Pollera Hotel. We had an apartment. Very spacious, clean and everything that we required. Location could not be better for easy access to the main square, trams, trains. Lots of restaurants. Breakfast was wonderful. All the staff could not have been more friendly and helpful. We will be back

Friends_and_family Family

8/10

Excellent

27 Feb 2024

Alejandro

Dated deco but nice and good location

It was a nice big room but the deco a bit dated. Old bed too small and very small shower.

Friends_and_family Friends

10/10

Exceptional

26 Feb 2024

Emily

Gorgous

Beautiful traditional homely hotel,everything you need. Location is perfect in a quiet spot just off the main square. Breakfast was delightful with a great selection of well prepared foods.

6/10

Pleasant

05 Feb 2024

Verified traveler

Pros and cons

The hotel was in a perfect location for exploring - easy walk into pld town and all the sights, tram slightly further afield, and a short walk to the train station to get you everywhere else. The welcome was lovely, our flight was delayed so we didnt arrive until 2am, but the reception is open 24/7 so that was a relief! When we asked for additional pillows they were more than happy to help (note, the pillows are so thick it hurt my neck so ask for thinner ones if you need to, like me!!). Breakfast was lovely, everything you could want. The extra money for the view of the square I'm not sure was worth it though. Our room 218 was adjacent to the next door property and on friday and saturday nights there was music on really loudly until 4.30am, so we didnt get much sleep. Pros and cons!

Partner

10/10

Exceptional

21 Jan 2024

David

⭐️⭐️⭐️⭐️⭐️

Partner

10/10

Exceptional

18 Jan 2024

Barbara

Another excellent stay at Hotel Pollera. Huge comfortable room with soaking bath and shower and bidet. Bed also comfortable, small sitting area with additional TV. No TVN24 or CNN 😞. Beautiful view, great WIFI. Delicious breakfast and convenient on-site parking. I would love some hair conditioner and body lotion but not a deal breaker. I bring my own now. Super close to everything you want to enjoy in Krakow. Park the car and walk everywhere. Wonderful!

Leisure Partner

10/10

Exceptional

19 Dec 2023

ERAN

wonderful breakfast.

Business_and_leisure Self

10/10

Exceptional

17 Dec 2023

Barbara

I love this hotel. The front desk staff were very pleasant Quick and easy check-in. Parking reserved before we arrived. Bottles of water in our room. We had a view onto the street but with the windows closed, the room was silent. We slept wonderfully. The hotel breakfast is delicious and plentiful. Lovely historic building a short walk to the rynek and the Galeria. Perfect location. We will return. Highly recommend!

Leisure Partner

10/10

Exceptional

13 Nov 2023

Joe Byron

The staff were great, the buffet was the best, the place had an old school style, great location in the old city,

Leisure Self

8/10

Excellent

11 Nov 2023

Johnny

Good location in the Old Town near both the market and the Castle. Lots of shops and restaurants near this hotel, some within 30 meters, so very convenient. This hotel is very old, floors creak sometimes when you walk on them, but this contributes to the hotels charm. Hotel restaurant has very good breakfast, I highly recommend it, very good selection of meats, cheeses, pastries, coffees, teas, juices and if purchased here online the breakfast was cheaper than if purchased at the hotel, so better to do this if you want breakfast at the hotel.

Business_and_leisure Self

10/10

Exceptional

10 Nov 2023

Tim

Really good, close to bars and restaurants
Staff very friendly and helpful
Would definitely recommend

Partner

10/10

Exceptional

19 Oct 2023

Jeal Patrice

Nide old-fashioned hotel, large rooms.

Leisure Self

10/10

Exceptional

09 Oct 2023

Diana

Excellent reception staff most welcoming top location

8/10

Excellent

26 Sep 2023

Tong

The location is excellent - walking distance to the train station and old town center. Front desk staff were very friendly. The proper is old, no update has been done.

Leisure Partner

8/10

Excellent

21 Sep 2023

Natalie

Old world

Hotel is old style which I like. Bed linen and shower/bathroom up to date and very clean. I didn’t have breakfast there. My only complaint is the squeaky floorboards but that was fine really

Business Self

8/10

Excellent

18 Sep 2023

Keith

Bedroom was narrow and dated. Great location with helpful staff.

Friends_and_family Friends

10/10

Exceptional

14 Sep 2023

Solomon H

Excellent hotel, love the amazing location, very friendly staff specially Margarett, she was super helpful with everything.
we loved the breakfast it was very convenience and reasonable price.
would definitely recommend this hotel to everybody!

Leisure Friends

10/10

Exceptional

13 Sep 2023

Verified traveler

Excellent stay in lovely hotel

Wonderful stay, right near the centre. Cozy hotel

Self

10/10

Exceptional

02 Sep 2023

Barbara

Very close to old city, walking distance to all beautiful places
Very clean and friendly

Will be good to have a small fridge in the room since there is no a/c

I recommend this hotel

Leisure Self

10/10

Exceptional

08 Aug 2023

Elysia

Excellent hotel for the price and stars was a great stay with complimentary water clean linen and bathrooms

10/10

Exceptional

21 Jul 2023

Urs Michael

This historical hotel may not have all the modern effects, but every single member of the staff is absolutely great - very friendly, helpful and genuinely kind! The location is supreme, the price is best value, and the customer service is amazing. Highly recommended!

Leisure Self

10/10

Exceptional

19 Jul 2023

Maria

Absolutely wonderful!

Leisure Self

10/10

Exceptional

04 Jul 2023

Joseph

Great Stay

Large comfortable room in a great location. Staff was friendly and helpful. Good spread at the breakfast buffet.

Friends_and_family Friends

10/10

Exceptional

17 Jun 2023

Jose

Perfect location. Cozy room with plenty of space and a nice updated bathroom. The breakfast was a small selection, however what they offered was very, very tasty. And, there was no air conditioning but, with the weather cool, sleeping with the windows open was great. I would definitely stay here again and recommend to those coming to visit.

Leisure Family

8/10

Excellent

07 Jun 2023

Raymond

i really liked the location and the staff were very helpful and friendly thank you for a pleasant stay

10/10

Exceptional

06 Jun 2023

Eugene

Great hotel, perfect location in old city with parking, front desk staff was excellent, they helped us immensely. Highly recommend staying here!

10/10

Exceptional

23 May 2023

Stephen

Excellent

Excellent hotel within the old town and close to everything. Only short walk from railway station, good size comfortable rooms. Staff extremely helpful and welcoming. Good breakfast.

Partner

8/10

Excellent

10 May 2023

Jaroslaw

Delicious breakfast. Friendly and welcoming staff. Room was quiet and was very comfortable and had everything we needed. Overall, we enjoyed our stay :)
Thank you.

Leisure Partner

10/10

Exceptional

10 Apr 2023

Claire Elise

We had the family apartment, it was very spacious with plenty of room for 5 women. Great location, great breakfast with tons of options.

Leisure

8/10

Excellent

09 Apr 2023

Nataliia

Удобное расположение отеля

Отель очень удобно расположен, все рядом, номер был большой, кровати удобные. В номере есть вода, чайник, чай, кофе - это очень удобно. Разочаровало только то что в ванной не было шампуня, только мыло и гель для душа.

Friends_and_family Friends

10/10

Exceptional

04 Apr 2023

Jemma

Lovely hotel

Lovely hotel, situated not too far from the main square. Staff very friendly and welcoming. Always helped when we needed it!

Friends_and_family Family

8/10

Excellent

22 Mar 2023

Basel

Good

10/10

Exceptional

15 Mar 2023

Tom

Great hotel in great location

Hotel is in a great location and staff are all friendly. It's rustic and has loads of character. The room was big with some quirks, only down size was the bed was quite small.

Partner

10/10

Exceptional

12 Mar 2023

Joe and Tiffany

Excellent service. Kind and helpful staff. Room was comfortable and the linens and pillows were divine.

Business

10/10

Exceptional

21 Feb 2023

Elzbieta

Perfect location

Leisure

10/10

Exceptional

20 Feb 2023

Verified traveler

Pollera get top points!!

I absolutely loved my stay here. The lady with short hair and the gentleman who checked me in on Thurs eve (7pm/8pm ) were absolutely lovely. They ALWAYS took time to actually talk to me and ask about my day / plans and it felt organic rather than just a general ask.

I had a suite (Birthday treat #117) and I was blown away - it was huge. The pictures are very accurate as to what you will get (a separate bath and shower) , mini fridge, kettle and coffee machine , secret (but cleverly disguised) wardrobe , two screens which I was easily able to connect to cast from Netflix / Prime.

The location is FANTASTIC. I was able to walk everywhere - there are bars and clubs in super close proximity (club coco was great and is 1 min walk away) , there are restaurants close buy and conveniences stores think spar / Londis that are less than 1 min away and open late.

One tip - get an uber or bolt from the airport it should not be more than 55 PLN at the most each way. This is far cheaper than transfers which can be double this price.

I cannot wait to return to this amazing country and even more amazing hotel

Self

10/10

Exceptional

08 Feb 2023

john

Great location, excellent staff and delicious breakfast!’ less than 5 minutes to main square. great value

Leisure Self