Name: Cracow Old Town Guest House
Address: Ul A W Marka 29, Krakow, 31-029, PL

10/10

Exceptional

14 May 2026

Simon

Clean and good location

8/10

Excellent

25 Oct 2025

BABAK

Great, very polite and friendly staff , location very good, breakfast was great

Leisure Self

4/10

Poor

16 Oct 2025

Krystle

The accommodation itself was fine- simple and clean. However I did not know that to check in you had to go to a hotel around the corner to get keys. There was no information about that in the email or check in instructions and I only found this out from another guest at the property who kindly showed me the way

Leisure

10/10

Exceptional

05 Oct 2025

Janelle

Easy check in at nearby hotel receptionist, nice apartment hotel stay. Main outside door was old/run down and covered with graffiti so it was confusing to find at first.

Leisure Partner

10/10

Exceptional

04 Jul 2025

Kate

Great location

Leisure Friends

6/10

Pleasant

16 Jun 2025

DANIELA

perfect location, very central.
the street is very noisy and my room faced the main street witt the bar. pillows and bed not confy and light was coming straight in your face because the curtains are not very dark. you check in at the hotel and staff was great

Leisure Self

10/10

Exceptional

08 Jun 2025

Alex

Everything was ideal

2/10

Poor

19 Apr 2025

Allison

Awful. DO NOT stay here!

This place was awful! The front door is disgusting, covered in graffiti, and there is no reception. Its basically apartments that are being illegally rented out and branded as a \"guest house\". I say that because the front entrance door is falling apart, there is no building code or inspector on the planet that would approve having paid guests stay in that building. See photos as evidence to support my claim. When I reported that I didn't feel safe, the hotel denied a refund straight away. They don't care about your safety, just your credit card. Do yourself a favor and look elsewhere!

Self

8/10

Excellent

03 Feb 2025

Calum

The place was perfectly placed for the old town with in a two minutes walk. Although the property is very dated it would benefit from a little TLC nice and warm rooms.

Leisure Friends

2/10

Poor

22 Dec 2024

Hussam

Terrible Horrible experience . Don’t recommend it

Terrible stay, the entrance doesn’t look like a place for people to live in, scary at night. The entrance is scary. Walls has cracks, toilet old rusty nasty. Pain to manage a bath shower, because the curtain doesn’t cover the back of the tub, after TWO (2) minutes exactly, you will run out of hot water, they is no shampoo, instead they put hand soap bottle. Just horrible stay, I couldn’t survive more, so I left a day earlier. There are no reception for the property, other hotel manage the service, by giving you the keys and taking the keys. I check out before my scheduled day, because I couldn’t survive with the conditions, it is not a place to stay in or to be rented. I left the keys in the ELEKTOR Hotel, that taking place of the property, and ask the 2 ladies on the reception N i n a and C l a u d i a, to give me a receipt that I checked out day early, they refused, also they refused to give the information for the people who manage the property, or to check the property before I leave. They told me to send an email to the email listed on the ELEKTOR business card. I sent an email, and didn’t receive any response. I will file a complaint against Hotel.com for listing this property, and scamming customers. Also I will contact the consumer protection agency and BBB.

Self

10/10

Exceptional

17 Jun 2024

Przemyslaw

Good place.

Friends_and_family Family

8/10

Excellent

07 Jun 2024

Edisson

Very convenient to walk all around the old part of town. There is a bar next door. The place is super quiet. Almost scary :)

Leisure Self

10/10

Exceptional

05 May 2024

gary

The place is comfortable. Check in is in a hotel Elektor around the corner. That is where you’ll get your keys.

Self

10/10

Exceptional

21 Apr 2024

gary

Very important. Please be aware that you have to go to the hotel around the corner to check in and get your keys.

Self

2/10

Poor

04 Mar 2024

Valeriia

Please avoid them

I booked hotel in the late night, got the letter with the code from box with the key. The code was wrong! I tried about 30 minutes. But made the photo of evidence of that. I had to try find another hotel during the night. The hotel not only didn’t answer to my letter about that but refused to give back money when hotels agent contact them. Avoid them!

10/10

Exceptional

17 Feb 2024

Julia

For someone that just wants a place to sleep in, the rooms were perfect. Situated in an old building, condition arent terrible but not hotel level. Towels were a bit dirty, might be good to buy new ones. Bed was with fresh covers. TV was working. Perfect location in the old town. Overall, really happy with the stay.

Leisure Family

10/10

Exceptional

05 Nov 2023

HALYNA

IT was an excellent apartment.

Self

2/10

Poor

25 Sep 2023

Pailina

No reception, no communal areas just stairs and lockable rooms . Felt a bit lonely like I was just a ghost passing though ..

Self

10/10

Exceptional

26 Jul 2023

WILLIAM

A very nice economy hotel located in Old Krakow City Center. I would stay here again.

Leisure Self

10/10

Exceptional

22 May 2023

Pamela

Great location for easy access to Old Town

This was our first trip to Krakow. The guest house is very conveniently located and made navigating Old Town and learning trams/buses easy. All of Old Town is an easy route. The Guest house is inside a courtyard and very quiet. The kitchenette was basic, but let us enjoy local foodstuff from markets and shops. Everything was clean and well presented. We loved having all the restaurants and sites at an easy route. The location is close to the main bus and train station as well as Galeria, just a short walk via pedestrian tunnel.

Partner

10/10

Exceptional

16 Feb 2023

neha

Hi very nyc service . I forget my things but the lady is very kind she helped me thnk you so much best service

Friends_and_family Friends

10/10

Exceptional

15 Oct 2019

Anna

Great Location!!!

The apartment was in a great location and very spacious. Everything you need is provided and many attractions are just a few minutes to walk to. Highly recommend breakfast at the hotel.

Friends_and_family Family

10/10

Exceptional

01 Oct 2018

David

Good value. Great location. Breakfast was purchased and a wonderful value.

Partner

8/10

Excellent

01 Aug 2018

Verified traveler

Nice rooms, no elevator so if you have heavy luggage be aware

6/10

Pleasant

22 May 2018

Eden

The guest house was not at the hotel so be prepared to check in else wear. The bed was not comfortable but at least the city center was walking distance

Family

8/10

Excellent

07 May 2018

Gry

Great location!

The apartment is facing out to the courtyard, so while it is very central,it was also very quiet. The apartment is very suitable for 2 friends sharing.

Friends

8/10

Excellent

15 Apr 2018

Verified traveler

good location

great spot close to square, shops and restaurants nice staff

10/10

Exceptional

16 Dec 2017

Julie

Kracow Christmas Trip

Great central location. Clean and spacious...2 mins to Market Sq and local restaurants. Lots to do. Christmas Market was fabulous.

Partner

10/10

Exceptional

17 Aug 2017

Verified traveler

Krakow Old Town

Friendly staff and convenient location.

Partner

8/10

Excellent

25 Jun 2017

Del

Close to Old Town

Only two streets away from the centre of the Old Town which was very busy even on my Monday night there.

8/10

Excellent

17 Dec 2016

Verified traveler

IDEAL

These are perfect apartments for a short break. Ideal location to walk everywhere. Basic apartments, but all you need and cleaned every day. Reception and breakfast at the close by Elector Hotel, which is a 1 minute walk away. The staff are really good.
Second time I've stayed here within 2 years, and I couldn't recommend it enough.

6/10

Pleasant

08 Jun 2016

Natalie

Clean but basic

hotel is just ok, no frills, no thrills. noisy on weekend due to stag parties in the city, wifi is extremely slow, but room was clean and tidy.

8/10

Excellent

04 May 2016

Tina

Long Weekend Getaway

Very happy with the overall experience.
Would recommend the hotel.
Only had minor problems - Reception was on another premises across the street so it was difficult to check in at first but this was resolved quickly with a phone call.
Locks on doors were also a bit unreliable, but hotel staff assisted with this.

Family

10/10

Exceptional

25 Jan 2016

Lorraine

Well worth a visit- excellent stay!

Excellent stay- lovely room with kitchenette & bathroom.
Breakfast in the morning was just fab!

10/10

Exceptional

14 Oct 2015

Ronald

Authentic European Karma

We really enjoyed our stay as guest house is right between the bus/train station and the main square. Everything was within walking distance. The room is a small apartment with high ceilings and a quant atmosphere. You could cook there but who would given the options in Krakow main square. The excellent breakfasts are locate down the street in a hotel. Free internet was excellent strength in the room. I will definitely return. To enjoy the guest house you do need to leave North American behind.

Family

6/10

Pleasant

09 Sep 2015

Alice

Nice hotel right in the centre BUT...

All the staff were very friendly and helpful. And the room was clean and large, with a clean kitchen and bathroom.
HOWEVER:
There are 3 doors you must unlock to get to your room. The first 2 lock behind you on your way in, and you need the key to get out.
However, another guest locked the door behind them on the way out, so I was locked in the hotel for an hour, until the reception desk had cover, so they could come and let me out.
I realise this was not the fault of the staff, but the design of the building and security. So, be warned!

6/10

Pleasant

27 Jun 2015

Nicki

Budget Hotel near centre

Rather than just rooms, this is a set of studio apartments a few steps away from the main hotel. Booked a double room but got a twin which was not ideal. Rooms themselves are perfectly clean and adequate but worn and tired as befits the budget prices. Decor could have been brighter and more cheerful but overall good value for money considering location and facilities provided. We paid extra to have buffet breakfast included and this was well-worthwhile - good choice of quality foods, friendly staff and lovely basement breakfast room.

6/10

Pleasant

30 Sep 2014

Verified traveler

Comfy enough and central

Servicable guesthouse. Clean etc. Slightly springy beds. Very close to the town square

8/10

Excellent

17 Sep 2014

DeTeReR

Pros: Very convenient location, clean, good amenities.
Cons: Slightly springy beds (I slept fine), they forgot to put towels in our room, I had to go and any for them.

8/10

Excellent

28 Aug 2014

Matt

Excellent Service

Good location about half-way between the train station and the town center. Convenient to walk to either. Quiet, safe street. The guest house is an apartment building so you check in at the hotel on the corner. I had an attic room, which was okay except the only window was a skylight with no shutters. The hotel was able to create a make-shift blind on the second night, which suited me fine. No view, but at least I could sleep.

8/10

Excellent

23 Sep 2013

aare

nice apartment in the old town

the beds were too soft by far. But I guess some people like that.

Family

4/10

Poor

03 Jun 2013

Verified traveler

Would not stay here again.

guest house is an annex of a small hotel down the street. Enter through a door cut into a large barn door, then through a door to the rooms, then up stairs to the room. Reminded me of movies of '30s Germany. Hallway and room were in need of renovation. Very noisy as sound rebounded in the stairwell whenever anyone entered or exited their room. At night men congregated near the entrance as they hung out, drinking and smoking, outside the bar next door.
The breakfast, in the hotel itself, was very good. The staff was helpful in arranging tours and concert tickets.
There are lots of other hotels just as convenient that appeared more modern.

8/10

Excellent

28 Sep 2012

Verified traveler

Great value for price

Excellent location. Wonderful staff and cleaning crew. The bed was horrible - the matress sagged and made sleeping as a couple pretty miserable. Overall we were happy with how little such a prime location cost but would have raved about the place if the heat was on and the bed was in better shape.

Family

10/10

Exceptional

03 Sep 2012

Alice

More like an apartment than a hotel room

This hotel is more like an apartment block, so you have a key to a mini-apartment - complete with kitchen sink, fridge, sofa, and lovely light airy bedroom with 2 comfy beds (even though I only booked a single room). Very quiet indeed yet only steps from Old Town sights. I'd definitely come back here. Very nice breakfast in the Elektor Hotel a few steps away. Felt like my home from home, sad I was only there 1 night. Will be back.

4/10

Poor

29 May 2012

Luigi

Disappointing.

This is NOT a hotel but a group of apartments adjacent to a hotel. It feels more like a youth hostel. They give you the key of the street door, the second door ant your room door. I never saw the other guests, I just heard them when they would come into the building. The place was a little spooky at night. The worst problem I had with my room was an unpleasant smell probably from the rugs. For the money you can do better.

8/10

Excellent

27 Apr 2026

Nils

Fin morgenmad og god beliggenhed. Godt til prisen

Partner

10/10

Exceptional

29 Dec 2025

emi

対応は素晴らしかった

8/10

Excellent

23 Oct 2025

yojiro

快適なアパート

建物入口の扉が落書きされてグラグラのひどい状態だったので心配しましたが、部屋は広くて清潔でキッチンも付いており、とても快適でした。

Self

10/10

Exceptional

05 Oct 2025

Maria Luiza

Foi tudo perfeito! Atendimento otimo por parte de todos. Ficamos num studio espaçoso , tudo limpo. Cama muito boa, sem ruidos ou cheiros. Como é um guresthouse, pegamos as chaves na recepcao do hotel, o qual era muito perto.
Cidade linda!

Partner

10/10

Exceptional

01 Sep 2025

Cecilia

Estuve muy agradable, está cerca de todo . Me encantó lo único entrada me pareció oscura. Pero el resto todo muy bien . Gracias por su acogida 👍

Leisure