Name: DOWNTOWN KRAKOW
Address: Ludwika Zamenhofa, 14, Krakow, 31025, PL

6/10

Pleasant

26 Jul 2026

Alexander

Niedrogi hotel, trochę przestarzały, ale lokalizacja ok, blisko dworca kolejowego i starówki. Bardzo miła Pani na recepcji. Śniadanie koszmarne, z najtańszych produktów, jajecznicy nie dałem rady zjeść np.

10/10

Exceptional

29 Mar 2026

Myroslava

We had 3 am check in and it was easy to find the hotel

8/10

Excellent

09 Mar 2026

Anish

I stayed at Hotel Downtown Kraków during a recent trip and overall had a good stay, especially considering it’s a budget hotel.

The room was clean and comfortable, though slightly smaller than expected. A wardrobe by the entrance makes the space feel tighter, but it wasn’t a major issue. The bed was comfortable, although the pillows could be a little fluffier. The room also had a kettle for tea/coffee and both radiators and air conditioning which helped keep it warm during the winter months. The only real issue in the room was that the TV didn’t appear to work.

The bathroom was clean but the shower temperature was temperamental and difficult to set to a comfortable warm level.

Staff interaction was limited but the staff I did encounter were friendly enough.

The location is one of the hotel’s biggest strengths. It’s less than 10 minutes from Kraków Główny railway station and Galeria Krakowska, around 15–20 minutes to the Main Market Square, and about 30 minutes to Wawel Castle and the Jewish Quarter. The hotel is tucked away on a quiet street, although you can hear trains passing nearby.

If small issues like the shower, TV and pillows were improved, this could easily be a very strong 4-star budget option in Kraków.

Self

8/10

Excellent

01 Mar 2026

Elizabeth

Very clean room, 24/7 front desk, close to main train station and Old Town.

Self

10/10

Exceptional

31 Jan 2026

Carlos Alberto Begazo

we stayed for 6 hrs and the hotel was fine enough for that time

Leisure Family

10/10

Exceptional

11 Dec 2025

Malwina

Hotel jest usytuowany w bardzo dobrej lokalizacji,wszędzie blisko.Pokoje są czyste,a obsluga bardzo pomocna.Sniadania również polecenia.

Leisure Family

10/10

Exceptional

05 Oct 2025

Stephanie

Clean room very convenient spot

Leisure

8/10

Excellent

12 Sep 2025

Ioan

Close to station and most of the main attractions in Krakow. Good value budget hotel.

Leisure Self

4/10

Poor

09 Sep 2025

Eva

Next to the train tracks so you hear the trains going by. As well as hearing neighbours talking, showering etc. Rooms - Very outdated, super small, with no storage space. Cruise ships have more space than those hotel rooms. Wouldn’t recommend it.

6/10

Pleasant

31 Mar 2025

Brad

A large group of teenagers was staying at the hotel. They spent hours in the hallways talking and yelling. Three days in a row.

Leisure Self

8/10

Excellent

20 Mar 2025

Amy Louise

Room clean , modern , staff helpful , was quite noisy in hotel at night with guests shouting along corridors whilst going back to their room

Leisure Friends

8/10

Excellent

02 Jan 2025

James

Next to a train line which I believe ran most of the night.

Air ventilation in shower room was not working.

It’s a 3 star hotel so you get what you pay for

10/10

Exceptional

17 Oct 2024

Michael

Yeah good trip

Friends_and_family Friends

6/10

Pleasant

08 Sep 2024

Mark

The hotel was ok on the whole, if I had any complaints it would be that the bed was to low to the ground and there was not much water pressure in the shower but it was clean and ok

Leisure Self

10/10

Exceptional

08 Jul 2024

Karol

I would recommend this hotel and i will stay there again. It is clean, the staff is very accommodating and the location is excellent. Four to five minute walk to the train station, the bus station, and a grocery store. It is a few minute walk to Planty park and the St. Florian gate to the old town. I would also note that the breakfast is great and plentiful.

Leisure Partner

8/10

Excellent

03 Jul 2024

Peter

Unassuming frontage in a cul-de-sac, but very close to the Old Town & plenty of shops, cafes, restaurants.
Comfortable room with air-conditioning, good sound-proof double-glazing despite the train line running right outside the window.
Helpful staff recommended cafes etc & advice about tram train & bus services including airport transfer.

Leisure Partner

10/10

Exceptional

13 Jun 2024

Lukas

The staff were very helpful

Leisure Family

10/10

Exceptional

10 Jun 2024

Alexander

The property was located on the railway line and was clean and well looked after.

10/10

Exceptional

04 Jun 2024

Verified traveler

Clean and well located hotel, with a good breakfast.

Friends_and_family Friends

10/10

Exceptional

20 May 2024

Qi

Good breakfast and friendly staff

8/10

Excellent

07 Jan 2024

Richard

It was not as quiet as I would like but not too bad.

10/10

Exceptional

28 Dec 2023

Amine

Very clean not far from the train station,a well prepared breakfast,I really recommend this place strongly

Leisure Friends

8/10

Excellent

31 Jul 2023

peter

Love Krakow , amazing city only stayed one night but great location , room was nice and good bathroom . Highly recommend

Leisure Partner

10/10

Exceptional

04 Jul 2023

Gabriel

Nice hotel, quite place near town centre, all services excellent, personal friendly. In future I will try be back. Good location. Small shop behind the corner.

Friends_and_family Family

10/10

Exceptional

21 Apr 2023

Emily

Good city centre hotel

Very central hotel and easy to get to the main square. The room faced the train tracks but the trains were fairly quiet. The room had everything required.

Friends_and_family Friends

10/10

Exceptional

18 Oct 2022

Svitlana

Breakfast was better before than now

Business_and_leisure Family

2/10

Poor

31 Aug 2022

Bryan

N/a

10/10

Exceptional

18 Jun 2022

Russell

The property was very clean, quiet, and the staff was excellent

Business_and_leisure Self

10/10

Exceptional

09 Jun 2022

Ayano

Very nice!
・Near from city center(Galeria Krakowska)
・Very kindly staff
・Clean room

Leisure Self

10/10

Exceptional

05 Sep 2021

Krzysztof

Great hotel.

Great hotel.

Self

10/10

Exceptional

20 Aug 2021

Sellathurai

3 star hotel but look like 4 star

Very helpful staff breakfast was very good lots of veraiaties

Self

6/10

Pleasant

22 Feb 2020

M

refurbishing, no informations in website, lift doesn't work, too much noise, floor is flooded with water, no taxi service from hotel, restricted due to tram line, overall crap hotel.

Friends_and_family Family

6/10

Pleasant

11 Jan 2020

Verified traveler

Not one of our favs

No shampoo or tissues provided in the room.
Two people on the front desk were not helpful at all. Others were fine.
Shower floor was slippery and water ran hot and cold.

Partner

4/10

Poor

01 Dec 2019

Verified traveler

Noisy... Then louder.... louder... Shoot me now!!

If you like trains going past your window at 4.30am and then every 20 minutes after that you will love this hotel!!!!

Business

8/10

Excellent

20 Oct 2019

Miguel

Good for one

Checked in very late and departed very early but this hotel was very conveniently located, comfortable and clean. Took me 7 min to get from train station to hotel via uber. Checked in and filled out a half page form before being assigned room. Room was big enough with a sanitized toilet. My only dissatisfaction with the hotel was it was very close to a train station so come 5:30 you can hear/feel the trains roll in. I would stay again if I was on krakow.

Self

4/10

Poor

23 Sep 2019

Verified traveler

Hotel full of kids. Room was quite out of date. I stayed the night elsewhere.

Self

8/10

Excellent

01 Sep 2019

Verified traveler

Close to Krakow Glowny and Stare Rynek. Some noise from trains but did not keep us awake.

Leisure Family

10/10

Exceptional

30 Aug 2019

Verified traveler

Friendly and helpful receptionist, clean rooms and a very good buffet breakfast. Short walk to the Square.
There is a railway that runs alongside the hotel which may put people off staying, but it didn't cause us any issues.

Friends_and_family Partner

10/10

Exceptional

29 Aug 2019

Verified traveler

The locality to wverything, transport, places to see, imformatikn, its a lovely clean and well run hotel, I would recommend it.

Leisure Self

6/10

Pleasant

26 May 2019

Verified traveler

Proximity to Old Town, convenient transport network.

Railroad right next to room, continual noise. Unsuitable to light sleepers.

Leisure Friends

10/10

Exceptional

11 Jan 2019

Verified traveler

Staff couldn't have been more helpful. I'm planning to return to Krakow in 2020 and would definitely book here again.

8/10

Excellent

09 Dec 2018

Kerry

Good value hotel in a reasonably good location, as very close to the old town. It was clean and well presented (we even had a bottle of wine and some chocs left in our room). I would say that it feels a little dark and dated but perfectly serviceable and ok for the price.

10/10

Exceptional

10 Nov 2018

Goosey

Nice hotel very central 5-10 min walk to central square, a little train noise, good selection at breakfast cereal, toast, yogurts, scrambled eggs, frankfurters, cheeses, hams, orange & good selection of coffee & teas inc fruit. Very helpful staff

10/10

Exceptional

05 Sep 2018

Alison

Great hotel

Fantastic building and really stylishly decorated, all in good condition. The staff were also very friendly and helpful. Excellent breakfast too.

8/10

Excellent

03 Aug 2018

David

Sort stay in Krakov. Very close to the sights, station and shops. We travel by train and had no problem being next to the railway line

Partner

8/10

Excellent

11 Jul 2018

andy

Nice hotel good location

Enjoyed our stay here it is a very nice hotel for the price

8/10

Excellent

11 May 2018

Verified traveler

Convenient location, tasty breakfast, pleasant room.

I only wish there were scales in the hotel for checking that luggage doesn't exceed the airline limit allowance.

8/10

Excellent

27 Nov 2017

Gary

Overall fine, but....

Nice enough place. Breakfast was fine. Conveniently located but we had two rooms and the bathroom of one of them had a lingering..not so fresh smell. It was clean but it needed a *good* cleaning.

Family

6/10

Pleasant

07 Oct 2017

Verified traveler

Excellent room but only 20m from railway line

The hotel is well p[laced in relation to sight-seeing and travel. However, it is built right next to a railway track. When trains come past the reverberation is felt in the hotel. At night, not many trains and er plugs provided as they are needed. For a light sleeper not a good location.

4/10

Poor

15 Sep 2017

Verified traveler

Ask what room you'll be staying in

Be advised this hotel is right next to the train tracks, and the trains run all night. You may want to ask for a room that is away from the tracks, but I don't know if that will help. The room literally shook when the trains went by and I couldn't be moved to another room. The bed was small and very close to the floor. The pillows were unconfortable. You will only get soap dispensers for the sink and shower, no bars of soap or shampoo. This staff was nice and helpful. The breakfast was good and there were plenty of choices. It's also very close to the train station, obviously. Would not recommend due to location.

8/10

Excellent

14 Sep 2017

Verified traveler

Excellent location to major sights. Rooms away from the train tracks are recommended.

8/10

Excellent

27 Jun 2017

Verified traveler

Was very conveniently located to old town

Family

4/10

Poor

12 Sep 2016

Verified traveler

Live on train tracks

Evening clerks not very courteous and didn't want to be bothered with questions. Your right next to train tracks which keep you up all night. Located in run down area with no parking and littered with trash. Mattress were very uncomfortable. Give some credit to the morning staff which was helpful and the breakfast was good even though not put out on time. Overall, I would not recommend this hotel due to location by train station

Family

6/10

Pleasant

08 Sep 2016

Asheque

Train Noise was horrible

My room was very small with a ceiling window. There is a rail track next to it and you could hear a train going every 15 minute. Very disturbing. May be not all room has the same problem.

10/10

Exceptional

07 Aug 2016

Vince

Great Hotel

Staff was very friendly and helpful. Everything worked out well for us in Krakow. The only little negative is hearing the trains go by, especially at night. There was plenty of food to choose from at breakfast.

6/10

Pleasant

18 Jun 2016

Verified traveler

Pleasant 3 star hotel - clean & comfortable rooms

We were satisfied with our stay at Alexander 11 hotel. Our room was a little on the smallish side, but perfectly adequate for our needs. The bathroom was small, but very clean. Inadequate room for toiletry bags or clothes to be hung. Wi-Fi was quick and reliable. TV small, but offered some English language channels. Air conditioning was excellent in the heat of summer. Ice water was available on the landing; tea and coffee in rooms. No safe in room for valuables. Hotel was well maintained inside and façade. Other buildings nearby were a little dingy but we always felt perfectly safe. Small convenience stores abut 50metres. Large shopping mall about 500metres. Breakfast offered good range of hot and cold food. Staff courteous. Ask for room away from rail-line in you don't like muffled sound of trains - they did not bother us. Also, if you do not like small lifts, ask for lower floor so you can take stairs; there are 4 floors altogether.

8/10

Excellent

28 Apr 2016

Robert

A Must GOTO City

An Enjoyable stay in a great City

Family

8/10

Excellent

12 Apr 2016

Verified traveler

Hotel is located near railway. In the room you feel like in train.

8/10

Excellent

14 Jan 2016

Verified traveler

Good Hotel

Only complaint ,Close to Railway,but no problem with ear plugs

10/10

Exceptional

29 Nov 2015

Paul

Bargain of bargains!

We paid about 35 pounds for triple - myself, wife and son - and this included breakfast! A stones throw from the main railway station and 10 mins walk from Old Town. Location fantastic. This was for us an absolute bargain, and wouldn't hesitate to use again or recommend. You do get some noise from the trains, but it didn't bother us.....

Family

6/10

Pleasant

28 Jul 2015

Jon

Our stay was good and the location of the hotel further from the train station than we thought was a good location for the old town area and walled city of Krakow.

8/10

Excellent

27 Jun 2015

hazel

hotel near a rail track

The hotel is in a great location for the centre. Breakfast had lots of choice and plentiful. Would diffinately use this hotel again. The only fault was the fact it was at the side of the rail track

8/10

Excellent

18 Jun 2015

beth

I would recommend this to others

We found the staff helpful and liked staying here. It was handy to the railway station and quite handy to the shops and attractions.

Partner

8/10

Excellent

15 Jun 2015

Verified traveler

A Polish Wedding

This hotel is very small and charming. It is so close to the Old Market area which is a very big plus. There were a few concerns though. First, it sits right on the train track and it is very noisy as well as it shakes your room. Second, the young man at the reception desk did not speak English and made it difficult to check in to the hotel. Lastly, the hotel only provides one key for the room which caused a lot of problems for us.

Family

2/10

Poor

13 Feb 2015

Des

terrible who checked.out.this.hotel and.rated it

Terrible terrible do you know.that
The hotel is built beside the railway line x 3 tracks
We had to move.hotel never.slept on our 1st night
I will await your reply

Family

6/10

Pleasant

03 Jan 2015

Claudia

Great value

This a charming, old-style European hotel you would expect to find in the old movies. However, it is completely updated. Our room had two twin beds with duvet blankets, a stocked fridge, a water cooler outside the door with hot and cold, in room instant tea and coffee. The room price included a daily breakfast buffet which was very traditional European as well. It had a great selection of foods from dry cereals and milk to marinated eggs, sliced meats and cheeses, salads, Polish poppy seed roll, various breads, juices, fruits, etc. Advantages: Adjacent to the city park, and convenient to Old Town, train station and the central mall. Disadvantages: Old part of town with lots of graffiti, the ramble and noise of the trains. Great value for the money!

Family

10/10

Exceptional

01 Dec 2014

ISOBEL

Krakow

We have stayed many times at this Hotel and it is always comfortable / warm / central / clean - the breakfast area has had a very nice make-over and gives a substantial start to the day . We never allow the odd train or 2 passing by to bother us. We will be returning - if you get the chance go for one of the upgraded rooms with towel bathrobes and that extra touch of comfort.

Partner

10/10

Exceptional

24 Oct 2014

John

One night in Krakow

Recetion was excellent. Breakfast served, was wonderful. A lavish assortment of cerals, fruits, bread, cakes, cheese, and meats.
The bathroom was very clean. I would recommend this place highly. Directions from the train station should be included in the description. But it was very close to the station and old town.

Partner

6/10

Pleasant

18 Oct 2014

Razzaq

Hotel was good but too close to rail line.... as for breakfast choice was not there especially if you are Muslim.

6/10

Pleasant

30 Aug 2014

Conor

Too close to train track

The accomadation was fine, it is clean and cheap but my room was practically on the train track and The room shook every time a train passed.

8/10

Excellent

25 Aug 2014

Verified traveler

Cycle tourer.

This was perfect as a stop for 2 cyclists touring Poland. Really easy to find and the receptionist was very helpful and understanding for our need to secure the bikes.

6/10

Pleasant

21 Aug 2014

Graham

Tired Hotel too near railway and train noise

The hotel was more difficult to walk to from the train station as there were no easy routes and a number of stairs. Those with bad backs, avoid this venue. Staff pleasant and able to answer all questions and queries. No facilities like bar or restaurant, apart from breakfast. Mini bar in room with water, sodas and sweets but no alcoholic drinks, which was ok for me. Poor quality breakfast. At the end of the stay asked to pay for the bill in local currency. We totalled the figure and then with no agreement they charged me in GBP at the very poor rate which I did not notice until later. I contacted the hotel the same day to ask them to correct it. They asked for it in writing, which I have done, no reply or acknowledgement yet or correction This is an all too common practise, I am told. So with regret I would not recommend this hotel for a number of the reason I have suggested. I request expedia to make some investigation on my behalf.

8/10

Excellent

12 Aug 2014

Stacy

Close to Old Towne Krakow

Very friendly staff. Room was clean and complimentary breakfast was very good also.

10/10

Exceptional

10 Aug 2014

Verified traveler

Great Hotel And Super Close To Train Station

This hotel is awesome. They can set you up with tour to all the big places. They recommended a fantastic restaurant for us. The hotel is pretty much a 7min walk from the train/bus station. The mall is literally right across the road. It is also really close to the main square which has a great assortment of restaurants. I will be going back here soon.

Family

2/10

Poor

02 Jul 2014

Verified traveler

No GO too close to the train tracks

this room was rubbish with train tracks next door would not suggest this hotel to anyone

2/10

Poor

02 Jul 2014

Verified traveler

What a dump room was three meter from train tracks and if it was not the noise it was the vibration that woke you up. Very unpleasant stay.

6/10

Pleasant

20 Jun 2014

Skip

Like trains?

Small, nice hotel located at the end of the street. Close (4 minutes), to the train station, a 20 minute walk to the Castle and 7 minutes to the Old City Square. Pleasant staff and a good breakfast. BUT, we were on an outside room and, the main train station tracks were outside the window. Even being on the fourth (fifth) floor, the noise from the trains coming and going all night allowed for a fitful sleep, AT BEST! Perhaps this is a fallout of booking with Hotels.com, you get the noisy room? I hope not.

Family

6/10

Pleasant

13 Jun 2014

Mel

Rumbling train and waterproof underlay

Hotel very convenient to old town and shopping, but whole room trembles with train rolling past waking you at night - but not too many thankfully.
Only problem was a terry towelling waterproof underlay under bottom sheet - you woke up sweating, I had to halve my duvet to sleep between otherwise I wouldn't have lasted another night! This was in twin room, not sure if bigger beds have this problem too.
Breakfast basic, rooms clean.

10/10

Exceptional

12 Jun 2014

Jan

Great help

Very comfortable, good breakfast and very helpful staff

8/10

Excellent

03 Jun 2014

Itamar

Nice hotel at a great location

My stay at this hotel was pleasant. The size of the room was adequate, although my father was staying in another room which was very small. The rooms were very clean and the staff were helpful. The main problem with this hotel is that it sits right next to the railway tracks and during the day there are trains going by every 2 minutes or so, I could actually feel the vibrations in the room. This wasn't much of a problem for me since most of the night there are no trains and I'm not a light sleeper, but this could be an issue for some people.

10/10

Exceptional

29 Nov 2013

Verified traveler

Great Overall

I really enjoyed my stay here with friends. Everything was really clean, the breakfast was great and the location superb. The hotel staff was really great in helping us with trips to Auschwitz and the salt mines. People had written reviews saying the hotel was noisy from the train but it didn't bother me at all. It was literally right outside the window but it was not bad. It may be because I am a heavy sleeper but to me it was fine and didn't bother anyone too much in our room.

10/10

Exceptional

06 Nov 2013

Debbie

lovely hotel

V polite staff, immaculate rooms, fantastic breakfast. Only downside slight noise from railway but overall highly recommended.

Family

8/10

Excellent

25 Oct 2013

Wendy Woo

Next to train station and next to old town.

This is a very nice little hotel that is just around the block from the train station. Yes you will hear the trains as they roll by the building. It overlooks the tracks. But there are not that many late night trains running. It is really close to the start of the old town area and is right behind tram lines. The reception clerks are all very helpful and you can arrange tours to the salt mines and to Auschwitz with a pick up from the hotel. Very nice stay and the price was excellent for how close you are to the old town. 3 minute walk and you are there. There is also a large shopping mall if you want to do some shopping.

8/10

Excellent

11 Oct 2013

Nick

Easy access to everything

Close to the railway and bus stations, which meant a bit of train noise at night, but not enough to worry me. Also only a ten minute stroll to the central square. The service from reception was fantastic, nothing was too much trouble. They phoned on my behalf to confirm trips, and looked up bus and tram times for me. A good affordable 3 star hotel in a convenient location

Family

8/10

Excellent

02 Oct 2013

Cecille

Value for money hotel close to major sights/shops

I had a relaxing time during my stay in the hotel. Due to the proximity of the hotel and with my travel itinerary, I took my time in going out of my room as my objective is a relaxing travel and not a hurried one. I did not even encounter problems from the reservation staff to the housekeeping and the staff responsible for breakfast. All were very helpful and courteous. The downside though was there were railway tracks located at the back of the hotel. I have read this from past reviews. In my case, I also heard the trains coming and going but was still able to sleep comfortably at night. Given that guests have different criteria for staying at a hotel, I would say that with my stay at Hotel Alexander II is very good in general.

8/10

Excellent

21 Sep 2013

Craig

Great hotel!

Great hotel in a good location. The trains did not keep us up even though the hotel is right by the tracks.

8/10

Excellent

28 Aug 2013

polly_pocket

Handy location, clean hotel

Alexander II is a hotel that will meet any travellers basic needs. The hotel appears to be new or newly refurbished and as such the rooms and bathrooms were immaculate. There was air conditioning and a hairdryer was provided and the bed was adequate. Tea/ Coffee were provided but there was no kettle!? The hotel was generally quiet except for the tram/train that ran past our room well into the early hours of the morning.Some of the reception staff were a little cold but became friendlier the more they saw us. However, they were always very helpful; arranging tours and providing us with extra towels. Breakfast provided a good variety of food in a clean setting. The hotel is well within walking distance of the town centre and the local shopping centre is just around the corner. there are many restaurants and off- licence type places nearby and transport links are ideal with the tram running nearby.

Family

8/10

Excellent

15 Aug 2013

Geoff

Good location

Good location not far from the Rynek and station. At the end of a cul-de-sac so no traffic noise; I didn't find the occasional train too great a disturbance. Air conditioned, but ironically this was the only cool night during my stay in hot weather.

6/10

Pleasant

26 Jul 2013

kuldip

good value and location

Breakfast was so so. Breafast room for all guests is too cramped. Every one scoots over and accomodates others

8/10

Excellent

26 Apr 2013

Randy

Very convenient

Staff was great. Room was small but comfortable. Bathroom was one of the better ones I have experienced. Only problem was some outside maintenance started at 645am! And trains do go by but no whistles, just the loud clacking of the tracks. Breakfast was very good with enough good choices. I really enjoyed the fresh cut pineapple. Hotel is VERY close to the train and bus stations, a HUGE mall, and one block from local trams and buses.

8/10

Excellent

16 Apr 2013

Verified traveler

close to all must-see sights

Overall everything was fine.Except that my room on the ground floor was next to the train station and every time the train passed you thought that there was an earthquake.Other than the noise of the train ,everything else was nice.The employees were friendly and helpful,the buffet breakfast was nice .Also the size of the room was nice.

8/10

Excellent

15 Apr 2013

Verified traveler

Super city break in central location

the hotel was very centrally located with easy access to all the tourist spots. the staff were very pleasant and quickly met. the only problem was the trains we could here them every hour from about 6 in the morning. its OK so long as you're not a light sleeper. would still recomend this hotel though

10/10

Exceptional

24 Mar 2013

Sue

Good Hotel for the price

Warm, clean and comfy rooms. Market Square about a 5 minute walk. Next to railway lines but it did not bother us and trains stop at night anyway. Staff very helpful. Good hotel for the price.

Family

10/10

Exceptional

14 Dec 2012

Verified traveler

Excellent Value

Really good location, friendly staff, nice clean rooms. Really enjoyed my stay.

8/10

Excellent

02 Dec 2012

Alison

Great hotel

Found this hotel clean and comfortable. Breakfast quite good. Location to both main station and old part of Krakow really good. Staff very helpful. We wanted an each pillow and towels, these were delivered to room within minutes. Room was quite small but was very clean. The hotel is next to the railway line, could hear and occasionally feel trains go by but it really didn't bother us.

8/10

Excellent

22 Sep 2012

Arequipa

Good hotel, but be aware of noise

We liked the Alexander II. Our downside was that we were in room 15 and just outside the window was a constant engine noise from what we think is probably the air conditioning unit for the building. However, it was completely consistent and we didn't notice it much after awhile. We were also on the train track side, and there must be 20 trains through each night. Once again, we didn't hear them after a couple of days, but it's just something to think about. The hotel is about a pleasant 10 minute walk to the Market Square. There is a 7/11 style store on the corner where you can also buy tram tickets. The breakfast was varied and quite good. We would return to the Alexander II but request a room away from the train tracks.

8/10

Excellent

21 Sep 2012

Verified traveler

I lost an ear ring there and they said they would let me know if they found it ( it must be there somewhere) but I have heard nothing.No kettle in the rooms and ' hot water' at brakfast was not hot.Man called Piere on reception was very helpful

10/10

Exceptional

05 Sep 2012

Voy

excellent in its class

Not a luxury hotel, obviously, but it is a great little hotel in a good location, well priced. Clean rooms, good service, very good breakfast included. i would stay there again.

8/10

Excellent

26 Aug 2012

Bambi

Good Location!!

Excellent location, very close to all must see/go sights. Room was cleaned with free wi-fi and breakfast was good.
Suggestion: A sign to be put up on the hotel hallway for inconsiderate guest who likes to slam the door or party in the hallway back to their room from midnight to early morning.

Family

6/10

Pleasant

22 Aug 2012

Deb

The room at front extremely noisy from train it interrupted sleep