Name: Radisson Blu Toronto Downtown
Address: 249 Queens Quay West, Toronto, M5J2N5, CA

Radisson Blu Toronto Downtown

Toronto-ON · Canada

249 Queens Quay WestView location

100 reviews shown

8/10

Excellent

01 Aug 2026

Lora

Great location, rooms are clean and parking is decently priced.

8/10

Excellent

31 Jul 2026

Ashley

The hotel is in a great location, especially if you're attending a Jays game, it also has easy access to the street car.
The staff were very helpful and friendly. The on-site restaurant was good, we had breakfast there one morning. The little Cafe was also great to grab a coffee and a snack. The pool area was nice but it's smaller than in the pictures. My only concerns were how rundown parts of the building and room are, particularly for the cost to stay here. Broken radiators, missing paint, water damage on the wall and damaged caulking, damaged mirrors in the bathroom etc. While minor, they add up and take away from the overall esthetic of the hotel.

10/10

Exceptional

30 Jul 2026

Nanik

Nice pool. Gym was average. Rooms were great. Breakfast was average. Staff were courteous and helpful. Location is great!

10/10

Exceptional

30 Jul 2026

Graham

Loved the pool area. Had a great time having adult beverages and good food by the pool. Hotel is in a great location. Walked everywhere. Highly recommend.

8/10

Excellent

29 Jul 2026

Cheryl

didn't try either

10/10

Exceptional

29 Jul 2026

Debra

Great location. Walkable to major sights and the water.

8/10

Excellent

28 Jul 2026

Ryan

Downtown, roof top pool, walking distance from Billy. Close to tons of entertainment/restaurants. It was an awesome location for our stay.

2/10

Poor

26 Jul 2026

Chris

Room cleaning not superb but their management was reasonable to accept an accommodation

8/10

Excellent

26 Jul 2026

Janice

The staff were great! My room was nice, but the bathroom door didn’t close or lock. It was completely broken. My view was of the CN Tower which was cool, but I would’ve preferred a view of the harbour.

10/10

Exceptional

25 Jul 2026

Lisa

The location is great and the hotel is wonderful. The only issues during our stay was that one elevator was out of service and the parking garage was under renovation

10/10

Exceptional

25 Jul 2026

Michael

Amazing pool with greats views.

10/10

Exceptional

24 Jul 2026

Isabelle

Très bien situé à Toronto

10/10

Exceptional

24 Jul 2026

Luc

Clean rooms. Very close to Rogers Center and downtown. Great view from rooftop!

8/10

Excellent

23 Jul 2026

Marquis

Clean Hotel, staff could be a bit friendlier upon leaving and arriving. Constant drilling noise, didnt know there was renovations being done until arrival, would of been nice to know at booking. Although work was only during day hours.
Room service would of been a good option, lack of vending machines.
Great location for sporting and concert events

10/10

Exceptional

22 Jul 2026

Kristen

Early Check in was amazing. Arrived at 12pm and were able to check in right away and use the fantastic pool for the afternoon. Parking convenient. Clean rooms. Great location - able to walk to anywhere downtown and street car stops right out front as well. Late check out also a bonus! Also good food options around the area. Bed was super comfy. Will for sure stay again!

10/10

Exceptional

22 Jul 2026

Gary

Great time

10/10

Exceptional

22 Jul 2026

Leigh

Great hotel in perfect harbour front location

Partner

10/10

Exceptional

21 Jul 2026

Glace

Clean room, staff was very nice and helpful. Only complaint was that construction was happening directly outside our room in the early hours of the morning

Partner

8/10

Excellent

20 Jul 2026

Valerie

Great location

10/10

Exceptional

20 Jul 2026

Jon

Excellent choice prior to a Jay's game, well within walking distance. Finding the entrance to the lobby and parking garage was a bit of a chore not being familiar with the area, relying on GPS directions and added complications of one way streets and street car lanes. But we eventually found it and everything worked out great.

Family

8/10

Excellent

20 Jul 2026

Angela

Amazing location

Partner

6/10

Pleasant

20 Jul 2026

Ewan

I don’t have any major complaints, but I have to say for the price per night, I was expecting something a little bit nicer. The place fell a little bit tired in general…. In need of some renovations.

6/10

Pleasant

20 Jul 2026

Jeremy

Room was kept really clean and my interactions with the hotel were always friendly and pleasant. During my time, an elevator was out of service and the staff was very communicative about this issue and made it aware that one of the two rooms did not work and that there would be a period of time. (2 hours one day). Where both elevators did not work but did let me know that if I required assistance with the elevator, to contact the front desk.

The reason the rating is not higher is a problem with the door to my hotel room that should be resolved immediately.

1) the door would not close on its own. Normally you can let close shut on its own without any issues. This door required you to either push or pull the door shut (depending on what side of the door you were on). You could not let the door go and expect it to close.

2) the deadbolt for the door (above the handle) did not work. When twisting the knob above the handle, did not work. The knob provided no additional security. Meaning the door latch that’s eye level with the peep hole was the only functioning security measure I had on the door.

If the hotel happens to see this, I am happy to provide video of both points to them to support the claim. The doors should be looked at to ensure they lock properly. Staff should know about #1 as the room was serviced every day and could not be closed properly without using excessive force

Self

6/10

Pleasant

20 Jul 2026

Heather

Great location but substandard conditions for the price. Our floor looked like it hadn’t been properly cleaned given the dirt that could be seen in various places, including the washroom. Parking under the hotel was convenient, but there was no notable discount. Maybe $37 plus tax is a bargain. I don’t travel to Toronto enough, to be fair.

Partner

6/10

Pleasant

20 Jul 2026

Jenny

Chambre propre, lits confortables. Pas d'explications claires venant de la réception concernant les frais et le stationnement. La chambre donnant sur le côté du restaurant Amsterdam Brewing n'était pas du tout calme entre 2h et 4h du matin. Je ne sais pas si ce sont les employés du stationnement ou du restaurants qui quittent leur travail mais il y avait des voitures qui klaxonnaient, des gens criaient et de la musique forte a été entendue au cours de la nuit, venant de cette rue.

Friends

2/10

Poor

20 Jul 2026

Andrew

Paid for a harbour view but on the 2nd floor the view is of buildings and an overgrown tree more than the water. Bait & switch.

If it's 2nd/3rd floor is should be billed as a standard view room.

10/10

Exceptional

19 Jul 2026

Tracy

I really enjoyed the hotel resort vibes. Loved the pool will definitely be back

Self

8/10

Excellent

19 Jul 2026

Vickie Lee

The location was very good.

Partner

10/10

Exceptional

19 Jul 2026

Orlando

Great location…right on harbor and close to CN Tower. Room was very clean and comfortable - great air conditioning. Staff was very helpful an d friendly as well.

Partner

10/10

Exceptional

18 Jul 2026

Yvone

Room was always cleaned, staff were nice.

Partner

10/10

Exceptional

18 Jul 2026

Damian

The pool is amazing. The service is incredible.

Family

10/10

Exceptional

18 Jul 2026

Jaclyn

Pool was warm and service for food and beverages poolside was fantastic. Great stay!

Partner

6/10

Pleasant

18 Jul 2026

Julie

One elevator broken, floors in room dirty, loud doors closing,, hard beds
Pool was nice, cafe nice

Partner

10/10

Exceptional

17 Jul 2026

Donald

Every thing on this property was great!

Partner

10/10

Exceptional

16 Jul 2026

Karine

Emplacement idéal, à distance de marche de l'aéroport. Chambre propre et spacieuse, lit super confortable. Terrasse avec piscine et vue, donnant à la fois sur l'eau et la tour CN. Steetcars juste au coin de la rue.

Partner

8/10

Excellent

15 Jul 2026

Leslie

Comfortable room and friendly staff.

Partner

4/10

Poor

15 Jul 2026

Nathan

Good location, close to all events. Staff tried their best to be helpful. Many things in our room didn’t have the best quality or functionality. Curtains didn’t close properly, toilet paper was horrible and the tv channel jumped around on it’s own, these were our top issues.

Partner

6/10

Pleasant

15 Jul 2026

Leah

When paying for a higher quality room, it is disappointing being assigned to the 2nd floor. Yes, we were checking in about 30mins early, but was given the option to wait but that would not be a guarantee of getting a higher floor with zero effort from the reception staff to see what they could do.

There is no point in putting in a special request and paying for a harbour view when it still seems to be luck of the draw what room you get.

Partner

10/10

Exceptional

14 Jul 2026

VANESSA

The room was spacious, clean, and smelled nice. The shower pressure was fair. The hotel is located on the water near several restaurants. The is also a small 24hr grocery store across the street for easy access to water and snacks.

Family

8/10

Excellent

14 Jul 2026

Janet

A clean convenient property with renovated rooms and a rooftop pool deck dwith great views of the CN Tower.

Close walking distance to several restaurants. Harry in the breakfast cafe is an outstanding server.

Family

6/10

Pleasant

14 Jul 2026

JOY

There was cloudiness in the pool, which made it look dirty

Partner

10/10

Exceptional

13 Jul 2026

Farhaj

Great location, convenient parking and great staff.

Partner

8/10

Excellent

13 Jul 2026

Asher

Great location and easy to walk to many things and park underneath in the lot. The staff was great. Our only complaint was that the walls are very thin and we could hear everything in the hall, next room and even the plumbing in the wall when people flushed toilets upstairs. Beds were comfortable.

Friends_and_family Friends

6/10

Pleasant

13 Jul 2026

Gretchen

Staff not really friendly

Self

10/10

Exceptional

13 Jul 2026

Line

Very close to everything on queen's quay. We had nice waterfront walks. Lots of good restaurants. Room was very spacious and comfortable! Staff is very friendly and helpful. We will definitely book again!

Friends

10/10

Exceptional

12 Jul 2026

Michelle

Just stayed for one night in beginning of July. Our room was great, location was good, and staff were helpful.

10/10

Exceptional

12 Jul 2026

Kathryn Marie

Front desk lady was so incredible on this day. We arrived early and she found us a room. Genuinely and kind. Beautiful smile. So helpful

Partner

10/10

Exceptional

12 Jul 2026

Alanna

It was close to everything. Wish I got to use the pool. It was nice n clean. N staff was helpful when I asked where I can send off my postcards. It was a short visit but hotel was great.

Friends

6/10

Pleasant

12 Jul 2026

Meredith

Bed linens were dirty when we arrived and after asking they be changed, only the top linen was replaced. I called again to request all linens get changed and housekeeping showed up with only pillow cases. The manager finally came to change them herself and they comped the parking fees for the inconvenience, but it did not make me feel confident in the cleanliness of the room. Food at breakfast was good, but there was only one server covering the restaurant and it was busy, especially on the weekend. Disappointed there was no room service available. Location was great.

Friends

8/10

Excellent

11 Jul 2026

Rose Marie

In general our stay was pretty good-
Mentioning some finer points could improve:
-better signage out front
- bathroom: take down extra mirror behind toilet and add some towel bars / hooks, bath floor tile corners were dirty
-shower floor slippery
-cheap shampoo: there must be something better that’s modest cost
-lounge needs more ambiance
Overall nice just needs a bit of finesse. Thx!

Family

8/10

Excellent

11 Jul 2026

Vicki

The staff were so friendly and helpful. Very professional.

Our room had a beautiful view of the harbor. And we enjoyed watching the boats.

The room itself needs some attention. I had to look under the bed for an earring that rolled away and there was debris under the bed. There is wallpaper peeling away at the wall near the wall. The bathroom was nice, thankfully, it had a really nice shower. The bathtub wasn’t available because the faucet knob came off in my hand. I’m sure maintenance could be better.

The little store connected to the lobby was small but filled with goodies. The owner was so nice and we had really nice conversations.

Overall, we enjoyed our stay, it was centrally located to the downtown area. We walked to the Rogers Center, CN Tower, and several restaurants. Loved our visit! Thanks

Family

10/10

Exceptional

10 Jul 2026

Laurie

Great location. Lovely pool area, friendly staff.

Family

10/10

Exceptional

10 Jul 2026

Colin

Large, clean, modern room. Nice pool with plenty of loungers, excellent staff and overlooking harbour. Fantastic location.

10/10

Exceptional

10 Jul 2026

Stephane

Super super super super suoer

6/10

Pleasant

09 Jul 2026

Richard

Assigned to a wheelchair accessible room despite not requesting one. Normally not an issue but the shower situation was mildly awkward. Room has odd layout in terms of electrical outlets.

Partner

8/10

Excellent

09 Jul 2026

Sharon

Just a couple of minor things: no bath mat in shower stall, very slippery floor, almost fell; no microwave in room so ate cold leftovers. Otherwise it was a great place to stay.

Family_with_children

10/10

Exceptional

09 Jul 2026

Brittany

Friendly staff, great pool, and so close to everything downtown!

Partner

6/10

Pleasant

09 Jul 2026

Christopher

This is a nice property in a great location, however there many little things that did not meet expectations for the price of this hotel. One of two elevators was down the whole time which made it difficult to move luggage up and down to the room. This is a very active area, and unfortunately the sound attenuation was not up to the level needed for all of the noise. We could hear other guests coming and going through the hallways, talking, singing, yelling through the entire night. We stopped in the restaurant for breakfast and waited 10 minutes without even being greeted by a host, which was crazy considering it wasn’t that busy.
Again, the location is great and it’s a nice property, but the execution just wasn’t there for a hotel of this caliber.

10/10

Exceptional

09 Jul 2026

GLENN MARK ANTHONY

I had a wonderful stay at the Radisson Blu Downtown Toronto! The location is excellent, especially if you're planning to explore the Harbourfront. It's very close to public transportation, just a 1-minute walk to a 24-hour supermarket, and surrounded by plenty of dining options.
The highlight of my stay was definitely the beautiful view of the lake. Waking up to that scenery made the experience even more memorable.
The only minor drawbacks were that only one elevator was functioning during my stay, which occasionally resulted in longer wait times, and there was some noise from the basement parking renovation as well as aircraft taking off. However, neither of these issues significantly affected my stay or took away from the overall experience.
Overall, I highly recommend Radisson Blu Toronto for its unbeatable location, stunning lake views, and convenience.

8/10

Excellent

09 Jul 2026

Hue

Pool was nice though mostly for adults - not really kid friendly

Family_with_children

8/10

Excellent

09 Jul 2026

Beverly

The location was by far the greatest asset of this hotel. Walking distance from Union Station, Roger’s Center, CN Tower, the Aquarium. Many pubs and restaurants in the area. One block from the lake. We didn’t try the restaurant in the hotel and on the night we wanted to use the pool it closed before we got to it. Overall satisfied with the stay. A bit pricey but no transportation expenses due to proximity to our planned events.

Partner

10/10

Exceptional

08 Jul 2026

Colton

Not alot to eat the average Joe's restaurant was terrible. The sights around are great and lots of attractions withing walking distance

Partner

10/10

Exceptional

08 Jul 2026

Derek

Clean, comfy beds and helpful staff. Excellent hotel and it’s close to everything. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Carrie

Front desk staff were excellent. Hotel was perfect location. We will be back. Thank you

Friends

10/10

Exceptional

07 Jul 2026

Marie-Eve

Nice and well situated

10/10

Exceptional

07 Jul 2026

Theresa

Stayed here 4 nights for the safe, quick, and easy 5 min (3 traffic lights), walk to Rogers Centre to watch Astros vs Blue Jays. Lots of entertainment, restaurants, and shopping all within walking distance and the marina is right there along Lake Ontario! We were only in the room to sleep, shower, and get ready for our next outing. Hop On Hop Off bus picks up right outside the hotel. Only downside in our room was the very small closet but luckily we didn't have many hanging clothes - for those that may. We would stay here again!

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

Katelyn

The location was perfect, being able to grab a coffee in the lobby and walk the waterfront in the mornings was just what I needed. Walking distance to the stadium, CN tower, & aquarium. Breakfast was delicious and the view at the pool deck was stunning. Loved my stay, would 100% book again. Staff were great!

Self

6/10

Pleasant

07 Jul 2026

Norman

Very busy hotel. Great location. Reasonably clean.
Our room was over the bar, some noise heard.
Parking was a problem as it was not limited to hotel guests. Used by people attending sporting events at the nearby stadium.
It was hard to get in and no one was helping with the traffic.

Family_with_children

10/10

Exceptional

06 Jul 2026

Susan

Location

10/10

Exceptional

06 Jul 2026

Preston Scott

Staff was very friendly and helpful. They were also knowledgeable and offered advice about the city and things to do. The hotel was very clean and the room was top notch.

Partner

10/10

Exceptional

05 Jul 2026

tom

The room was good. Air worked very nicely, shower was nice as well. Bed was pretty good, tv was a little older but ok.

But the amenities and location made this hotel. The pool was fantastic, and had great service there with staff bringing drinks and food. Truly Awesome view of the CN tower as well as the harbor. We found ourselves wanting to relax here rather than explore Toronto at times!

The hotel also featured a resteraunt AND a sports bar, as well as a little cafe for the mornings. Truly everything you'd need.

One of the two elevators was down for maintenance, and there were a few minor things that were not well installed/maintained on the property (a decoration was lopsided in the hall, and our shower faucet came loose at one point - not the shower head though, it didn't affect our use) really these things were minor though, and did not detract from our great stay. I would definitely stay here again.

Partner

6/10

Pleasant

05 Jul 2026

Jocelyn

The Radisson Blu is in a great location if you’re going to a Jay’s game or looking to explore the Harbourfront area with many walkable attractions. However, at the prices they charge, the hotel itself was dated and the rooms were in need of a renovation and a deep cleaning. One of the elevators were also broken for the majority of the 4 nights.

The swimming pool is also open to the paying public which made enjoying it as a guest difficult due to the extra crowds they bring in (no available space). It was very much a party pool for locals. A key frustration was they wouldn’t let us take in our own water bottle in 45 degree Celsius heat— we had to wait 30 mins plus on their staff to bring us a small 8 ounce plastic cup of water (doesn’t seem quite reasonable especially when pregnant).

Partner

10/10

Exceptional

05 Jul 2026

Barbara

Avocado and toast delicious as was the eggs Benedict

Friends

8/10

Excellent

04 Jul 2026

Jackie

Location was awesome and lots going on downtown. Easy walking to many attractions, including the Bluejays baseball field & the CN Tower. Only one elevator was working & when you’re staying on the eighth floor that’s a little annoying. The wait staff at breakfast was excellent including, Paul. Lots of dining choices close by. Other than the elevator issue, it was a great stay.

Family

10/10

Exceptional

04 Jul 2026

Jaime

We had a lovely overnight stay, the location is fantastic, and we had a beautiful water view from our room. Comfy bed, nice shower, overall very clean and well maintained!

Partner

10/10

Exceptional

03 Jul 2026

Irene

This is an awesome stay. On the shore of Lake Ontario lots of activities going on in the summer stayed there for July 1 great view of the fireworks. Went to 3 blue jays games. About a 5 minute walk to Roger’s centre also very close to the ferry terminal that takes you across to the islands this was my fourth stay Staff very friendly and helpful. Only complaint would be that there was only one elevator working. Definitely will stay there again

8/10

Excellent

03 Jul 2026

Tom

Great location

10/10

Exceptional

03 Jul 2026

Anna

Great location, comfortable and clean.

Family_with_children

10/10

Exceptional

03 Jul 2026

Christina

We had an excellent stay at this hotel.
Friendly helpful staff. Hotel pool was beautiful

Partner

10/10

Exceptional

02 Jul 2026

Richard

Proximity to all the attractions, union station.

Family_with_children

10/10

Exceptional

02 Jul 2026

Debby

C’est l’endroit parfait pour séjourner au centre ville et surtout lorsqu’on a prévu des activités dans cet arrondissement. Les chambres sont superbes et propres. Nous avons appreynotre séjour et y reviendrons certainement!

Partner

10/10

Exceptional

02 Jul 2026

Mike

Location location location.

Self

8/10

Excellent

02 Jul 2026

Debbie

Nice hotel… great location!

Friends

8/10

Excellent

02 Jul 2026

Sylvain

Rien

Family

10/10

Exceptional

02 Jul 2026

Darren

Staff were extremely pleasant and so helpful in helping us with arranging a courier pick up!

Partner

10/10

Exceptional

02 Jul 2026

Paul

Rooms were clean, location was amazing, rooftop pool was very cool, a definite highlight.
Would have been nice to have a larger fitness room with more machines and equipment. Overall, my wife and I had a great stay!

Partner

6/10

Pleasant

02 Jul 2026

Ingrid M

Overall, we had a pleasant stay. The location was excellent, and the staff was friendly and helpful throughout our visit. However, there are a few areas that could be improved. The mattress had yellowish stains that appeared old and did not give the impression of being completely clean, which made us uncomfortable. In addition, we found the bed and pillows to be quite uncomfortable, making it difficult to get a good night’s sleep. We hope the hotel considers replacing or improving these items, as they would make a big difference in the overall guest experience.

Family_with_children

8/10

Excellent

02 Jul 2026

Patrick

Pool and location

Partner

10/10

Exceptional

01 Jul 2026

Sonny

Bel emplacement pour faire tout à pied direct à partir de l’hôtel , très pratique . À 2 min de marche de la tour du CN et rogers center

Partner

10/10

Exceptional

01 Jul 2026

Nikita Velma Denise

Amazing

Partner

10/10

Exceptional

01 Jul 2026

Rob

Great location for Jays games and the downtown core!

Family

10/10

Exceptional

30 Jun 2026

Tanya

Partner

10/10

Exceptional

30 Jun 2026

Alisha Marie

Was a great experience and really close to Rogers Center. 5 minute walk to the ball game.

Partner

6/10

Pleasant

30 Jun 2026

Caitlin

Nice location , but outdated tv and walls are super thin.

8/10

Excellent

29 Jun 2026

Kate

The QR code in the room goes to a menu that is out of date.
Railing on poolside patio is probably lower than code. Seats aren’t all tall enough for the tables.

8/10

Excellent

29 Jun 2026

Danielle

The overall stay was good. We did pay extra for a premium view of water and we got a pool view which was not what we hoped for. We felt it was very misleading. Feedback-If you stay 2 nights we should have been provided towels for two nights worth. Just a suggestion. Coffee pot brews tiny cups of coffee it was strange. At 9am we heard loud construction happening on the premises that was disruptive and unpleasant. Overall the location is great the bed was comfortable and room was updated and clean.

Partner

2/10

Poor

29 Jun 2026

Lynn Ann

Paid for late check out but was only told after the 12 pm check out that they could not accommodate- that is terrible service. I should have been advised earlier.

Family

8/10

Excellent

29 Jun 2026

Stephanie

Parking lot was under construction, minor inconvenience. My truck 6'2 was able to fit. Parking was $40 a night. Location was good, on the water and beside multiple restaurant. 10 minute walk to Rogers Centre. Room was beautiful but the window was a little dirty.

Friends

10/10

Exceptional

29 Jun 2026

Juanita

Great location! Great view of the CN Tower from the balcony pool. I would definitely stay again soon.

Family_with_children

10/10

Exceptional

28 Jun 2026

Wayne Gilbert

This was my second time staying at the Radisson Blu and I thoroughly enjoyed both stays. The first time we were on the 4th floor with a great view of the CN Tower and Roger’s Centre. This time we were on the 8th floor overlooking the marina and the lake. The rooms are very clean and quiet and the location couldn’t be any better.

Friends