Reef Haven Belize

Belize , Ambergris Caye
San Pedro, 13 Miles North Ambergris Caye, 13 miles
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44 reviews shown

10/10

Exceptional

10 May 2026

Anna

Everything was absolutely perfect! The staff was absolutely unmatched in their hospitality and attention to detail. We enjoyed amazing facilities, food, and views. We’re already planning our trip back!

Partner

2/10

Poor

05 May 2026

Noah

Very hard to report this, but the property was uninhabitable when we were there.. High-level - there was area-wide sargassum inundation. This is not unusual. Low-level - the management's choice of how to deal with the situation in their particular bay (or not deal with it), was/is pitiful.
Facts:
• We had a 4 night stay booked - had to leave early.
• The resort was vacant. There were maybe 5-10 other people total, which I assume was due to the situation (smell).
• We stayed the night we arrived because we had activities booked the next day. We did those activities all day, came back to resort to stay one more night, and left next day.
• The staff was amazing!! They went out of their way to attempt to help us find peace in that insane situation. I'm certain they would like their management to attack the problem more proactively, and also they have no control over it.
• We transited the coastline 4 times, and witnessed other resorts and beaches that were clear, or had MORE active clearing work underway. Reef Haven's clearing activity was non-existent. One guy in the water with a rake and a mask ....not good enough.
• I'm certain that with approval, I could fix their issue in 3 days. I'd bring 3 boats of guys from San Pedro 3 days in a row, put them up in the resort overnight, and we'd clear the beach.
• The rotting sargassum is toxic once it starts producing hurdrogen sulfide. We had to shelter in our room / apartment, with towels at the door threshold.

Family_with_children

10/10

Exceptional

05 May 2026

Kimberly

Clean rooms, friendly staff, nice swim up bar

Friends

10/10

Exceptional

03 May 2026

Tyson

It was a beautiful resort and some of the best food I have ever had on an all inclusive.

Partner

2/10

Poor

29 Apr 2026

Ana Luiza

The beach was not useable! Very short on stuff. Only one real restaurant with the same menu and 3 specials that routed every so often. Many items on the menu were never available! The pools and the outside were never kept up! Wi-Fi for tv very bad! Expedia needs to update the pictures and description of the property!
We almost left the next day. We found a few places to travel to that were better but had to pay once we got there. Very disappointed, we’ll never go back there or to Belize. I did not feel I had. Vacation after spending all the money that we did. Do not go by what you see in Expedia!!!
It was not the vacation that we expected and hoped for!
Luiza Jines

Family

10/10

Exceptional

24 Apr 2026

Eddie

My wife is in a wheelchair and we could not have navigated the beach sand or loading on/off the boats without their assistance. We lived in Hawaii for 10 years only in retirement have we actually took time to slow down and relax.

Best vacation ever. Crystal clear waters. Staff that becomes family. Good food, drinks, and song. Thanks for the memories.

Best staff ever
Reservations
Pedro Cawich, Yannissa Aban, Karecia (Kassi)

Transport helpers
Christian Aguilar
Salvador, Alvin, Man'o

Spa
Emily

Ps Pedro and Christian were with us the entirety. Special thanks

Partner

4/10

Poor

06 Apr 2026

Nikita

The bartender Eddie saved the day. He’s the pool bartender. The food nor the beach did it for us. We checked out 2 days earlier. Although it was nonrefundable we chose to leave and enjoy the city. The sea grass swarmed the beach. It was so smelly I couldn’t smell my perfume daily. For the price we paid the food wasn’t good at all. The best thing on the menu was the cheese burger. Didn’t receive a welcome drink or hot towel. Very disappointing

Partner

10/10

Exceptional

04 Apr 2026

Marie

We chose this resort due to amenities offered for the whole family, and its location away from mainland. It was the best choice for us - the spa was heavenly with a couple treatments & massages for my husband and me, the whole staff was excellent (especially Captain Mario and Angelita at the restaurant), our room was clean & spacious with great views and we loved the pools. Food was perfectly made, decadent and refreshing options - my favorite was the lomo and french toast & chilaquiles with themed menu and drinks every night. Kids loved the pool and fun activities staff planned every day.

Family_with_children

8/10

Excellent

02 Apr 2026

James

The staff was super friendly and accommodating. They went above and beyond to make all our arrangements successful. We took day trips to town, went diving and snorkeling and took a ferry to Caye Caulker. The staff offers to book dives, arrange the taxi boat, will look up ferry schedules and have a golf cart delivered. The boat captains dropped us off directly at the ferry and dive shop, which was super nice. The resort is far but the boat taxis were key to making our trip enjoyable. Renting a golf cart was easy, the drive to town took 1 hour and was thrilling and hilarious how bumpy the road is. The 2 bedroom suite was amazing, plenty of room to relax, beds were comfortable and showers were hot. The food was pretty good, standing menu with specials that changed each night. Didn’t understand why reservations were needed for breakfast and dinner since meals were included in the package, we did our best to remember but definitely could sense the irritation when we forgot to make them. My only complaint and I hate to mention it, is the sargassum, it was so bad. Depending on which way the wind blew, it would smell up our room with rotting ferment which gave us headaches. Reef Haven’s at a disadvantage since it’s located in a cove, so it collects in masses and doubles daily, it requires early action to avoid the ferment and so much manpower to remove it. Overall, with exception of the smell it was a great experience to explore the island and meet the locals.

Family_with_children

6/10

Pleasant

31 Mar 2026

Maria

Getting to the hotel was good and it was as advertised, they picked you up from the airport and took a 30 minute boat to the resort. Being an all inclusive resort, we were looking forward to relaxing, enjoying the beach, pool, and activities

8/10

Excellent

30 Mar 2026

Jimmy Lee

First thing you need to know- when they say it’s remote- it’s remote. What people are trying to say is - you’re stuck. To get anywhere is gonna cost you. We found out too late that you could rent a golf cart in town for about $50/day average. If you’re going to want one after you get there and figure out you need one- then it’s $155 for a day because they have to bring it and then keep it for $50ish dollars per day after that. Yes you can take their boat back to town for $30pp. Our last day we found out a large group could rent the property van. We never got very straight answers from the front desk about it all. If you’re going to do any excursions- you need that transportation to get yourself to it and book it yourself. They quoted me almost $400 for a snorkel trip for 2 that if I could have gotten myself closer to town would have been $55 per person.

Our room was pretty and large and the air conditioning worked well. My husband got some sort of bites all over him and we wonder if it’s from the couch in our room or sand fleas. I don’t have any bites.

There is one restaurant and they have different theme nights to keep you from getting bored. It’s an all inclusive - but not a buffet which was nice. Our final night they stopped bringing tickets to the table. The food was good. We tipped our people just in cash.

sargassum invasion the night before we got there. No beach- they tried though

Eduardo the bartender and Salvador the boat captain seem to work their butts off.

Partner

6/10

Pleasant

28 Mar 2026

Morgan

I think the organization and communication could improve. We have heard the resort is under new ownership. Reef haven is beautiful and the staff were so kind. There were some mix ups with excursions we participated in. It was hard to book spa services as a couple. One of us did get a massage and it was great. The menu was frustrating and not very allergy friendly. We managed the menu and did not have any issues, however items were improperly marked (or not marked) gluten free. The resort was beautiful and we really liked our suite. The bar at the end of the dock was great to hang out at! Drinks were great. We were able to get fresh coconuts and food off the grill over at driftwood. Activities like yoga and karaoke were great. Please note the fine print and see that the resort is 30 minutes by boat ride away from the town of San Pedro. Overall we enjoyed our time, just a few unexpected hiccups during!

Partner

10/10

Exceptional

25 Mar 2026

Herbert

Very relaxing

8/10

Excellent

23 Mar 2026

charlie

Great food! The staff was awesome. The staff accomodated our every need! Resort is far from town, but worth it! I reccommed renting a golf cart and exploring the island, visiting the beach bars along the way. Pack bug spray!

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

LISA

spa was very nice and nice very helpful. The host that helped us went above and beyond to be accomodating for our trip

Family_with_children

8/10

Excellent

15 Mar 2026

Anette

The staff and service at Reef Haven were amazing!! The dock, water at the dock, the pool, bars and restaurants were all wonderful and beautiful. Our room was clean, spacious, well decorated and had more amenities than we expected . We has a 2 bedroom 2 bath condo with kitchen, balconies and ocean view. The beach would be beautiful if it wasn’t for sargassum’s but that’s a problem all over the Caribbean facing this way. We only spent 2 nights and realized once we got there that they don’t offer all activities daily. We played pickle ball which was fun, on a nice court. But there was now snorkeling or family yoga on our full day there. However the boat transport team, concierge, bartenders, front desk, servers at the restaurant were all amazing! Food was excellent and so were the drinks, The swim up bar was very nice a they have nice sun loungers with umbrellas out on the dock. The water is clear off the dock with nice swimming and snorkeling too.

10/10

Exceptional

09 Mar 2026

Garin

We had an ocean front suite that was immaculate inside, just needs some door seals to prevent the on shore breeze mixing with the foul stench of sargasm, the workers worked hard every day trying to clear it all. We loved relaxing on the jetti on the loungers, shame they didn't have one section to fish off of, no fishing allowed on their jetti, although you could just stand in the sea if need, as its really shallow.

Food was excellent, i just wished they wouldn't light the fire pit when the wind was on shore, filled the restaurant with smoke.

house reef/snorkel was rather dull, recommend they take their guests somewhere slightly better.

Partner

10/10

Exceptional

07 Mar 2026

Tamara

The entire experience was amazing. It’s like the White Lotus of Belize.

Partner

10/10

Exceptional

07 Mar 2026

Joanne

Staff was excellent and so was the food. Very clean. Some wear in our kitchen but they have just taken over from Margaritaville

Family

8/10

Excellent

03 Mar 2026

Josie

We really enjoyed our stay here. The staff was amazing and the location was gorgeous! The food and drinks were also great!
We were really frustrated because the Expedia listing said the resort had tennis courts which it does not!
They also do not have bicycles as the website claims.

Family_with_children

10/10

Exceptional

03 Mar 2026

Patti

The ocean was visible from our room and the room was very clean and nice. The daily housekeeping was impeccable. Our only complaint was the smell from the seaweed that was dredged up on shore was very strong. They worked overtime every day to manage it and haul it away, but there was a big pile stacked near the rooms and the smell is just putrid. Fortunately, the wind blew every day that we were there and that helped to lessen the smell.

Partner

4/10

Poor

03 Mar 2026

Alysha

Our stay had incredible highlights but also serious concerns.

Mario, our boat driver, was amazing from start to finish — professional, accommodating, and especially protective of our pregnant friend. We felt safe and cared for with him. Casi at the front desk went above and beyond, securing us a last-minute excursion that became the highlight of our trip and arranging rush delivery of delayed luggage once it arrived in Belize. A security guard also personally helped me to my penthouse when I was too sick to walk and ensured my friends knew I was safe.

Unfortunately, we experienced repeated illness after eating at the resort, and other guests reported the same. The faucet water was brown, and after getting sick we boiled all water for brushing teeth and washing. Service at the main restaurant was inconsistent; one staff member was rude and repeatedly got orders wrong. Our pregnant friend was served a “cheeseburger” without a patty, then chicken instead. A replacement later contained plastic.

Dining off-resort requires planning: Tranquility Bay is 6 minutes by golf cart but needs reservations; El Norte (excellent) is 30 minutes away. Anything farther requires long cart rides or a boat. A golf cart is essential.

The 3-bedroom penthouse and pool were beautiful, but my birthday décor was delayed and $85 went missing. Staff like Mario and Casi were exceptional, but improvements are needed

10/10

Exceptional

03 Mar 2026

Nikita

Great resort. Just be prepared that the water taxi from San Pedro is 30 minutes. Staff are wonderful and organized everything

Friends

10/10

Exceptional

28 Feb 2026

Marilyn

Excellent food and atmosphere! Not crowded; seats always available at the pool. The views are stunning. We went out on the free snorkel ride included with our stay which was very nice!

Partner

6/10

Pleasant

27 Feb 2026

Jesse

staff were very friendly and welcoming, the rooms were nice and the bed was very comfortable. it is far from everything and costs money to go into town from the resort - there is two pools and a pickle ball court for entertainment, otherwise not much to do. we weren’t able to enjoy the beach due to all the seaweed despite them working hard to clear it. only one restaurant for meals with the same menu everyday, unfortunately my husband got food poisoning on the second to last day

Partner

10/10

Exceptional

27 Feb 2026

Iain Alexander

Everything was brilliant

Family_with_children

8/10

Excellent

25 Feb 2026

Osnalza

The rooms were very clean and very nice. The staff were very nice , friendly .. they made you feel like family. Food was good .

2/10

Poor

22 Feb 2026

Paige

Staff and amenities. No communication at all, staff seemed uninterested. The resort ran out of many things and did not try and replenish (red wine). Very disorganized resort. Every little thing was a hassle here.

Partner

6/10

Pleasant

21 Feb 2026

William Alexander

Summary: It’s remote and has no local shops restaurants or things to do outside of resort. 25min boat trip to town (San Pedro) and cost $30usd per person for round trip.
Staff were amazing and the saving grace in my opinion. There is 1 full restaurant and 1 lunch shack, nothing more. Good selection and quality of food. Amenities were lacking, 2 pools, pickleball court, kayaks and that’s it.
It’s 1.25hr by golf cart or taxi via very small bumpy ride.

The beach is covered by seaweed and the staff try their best to clear it but it’s not possible due to amount.

Resort was previously owned and operated as margaritaville but sold and rebranded as Reef Haven.

I cannot speak enough about the staff and their willingness to help and be friendly. Yani at the welcome center was so kind and informative.

I would t go back personally due to its remoteness and limited amenities.

10/10

Exceptional

18 Feb 2026

Heidi Helwig

Everything was fantastic from the time our plane touched down. The rooms were spacious and clean. Beds very comfortable. The food and drinks were great. This resort is off the beaten track but that made it even more relaxing. No crowds. Great beach. The best staff.

Leisure Partner

10/10

Exceptional

16 Feb 2026

Robert

The staff was amazing, I mean really amazing. The restaurants could be more varied and it’s a little remote, but that was something we were looking for. Would definitely stay again

Leisure Family

10/10

Exceptional

10 Feb 2026

Shimon

The room was super clean, very fresh and up to date. The staff were amazing and very friendly. This is a beautiful resort, a real paradise experience.

Partner

10/10

Exceptional

10 Feb 2026

Andreanna

The address on Expedia is in San Pedro proper, but actually the resort is about an hour golf cart drive up the coast. We'd looked this place up prior so knew that, but others at the resort were confused.

The resort arranged speedboat pick up and drop off for us to the resort once we arrived in San Pedro. They were prompt and even gave us a towel to use as a blanket.

Room was very clean. No complaints.

Food: No buffet, all al la cart. Some of the freshest, nicest fish dishes served. There's the main restaurant, the patio, the beach grill, room grills, the poolside, and room service. All have different menus, but you can order any item at the restaurant or at poolside. I took pictures of all the menus then ordered what we wanted wherever we were. They were very accommodating with personalizing things if they had the ingredients.

Drinks: there is a bar on the beach, the pool, and one attached to the restaurant, plus can order inside the restaurant. We aren't big drinkers but I had a few. There was a list in our room of what was included and what cost exxtra. All house stuff is included and only if you want fancy named stuff does it cost more. They personalized a few drinks for us and even made a few up.

Staff: all fantastic!! Everyone was kind, accommodating, went out of their way to make our stay nice. They treated our kiddo like family

Activities: we did snorkel outside resort. Massage was great, shell painting, live music, karaoke, firepits. Very chill laid back vibes

Leisure Family_with_children

10/10

Exceptional

10 Feb 2026

Taya

All the staff were very kind and courteous! Yanissa, Fernando, Santiago, Rashely and Erwon including all the rest did such an amazing job! Our room was kept immaculate, the food was amazing, and it was nice to have access to a top rate spa!

Leisure Partner

10/10

Exceptional

02 Feb 2026

Liliana

The room was beautiful and spacious. The staff were friendly and attentive.

Leisure Family_with_children

10/10

Exceptional

30 Jan 2026

Nalini

Room was spacious and excellent, decor was beautifully selected. Staff provided excellent quality of service and met all of our requests with a smile and went above and beyond my expectations. Will be staying here again.

Leisure Partner

4/10

Poor

28 Jan 2026

Lina

VERY lacking in amenities. They advertise that they have a \"spa\" with manicures and pedicures, but when you try to book an appointment, it's \"oh, we don't have the equipment yet\". Come one, how hard is it to go and buy some nail polish? They claim to have bikes to use, but if you try to reserve some, same story: \"they are out for maintenance\". Every day, \"out for maintenance\". The lovely beach they show with crystal clear turquoise water is actually brown muddy water apparently due to a huge pile of soil which for some unknown reason had to be dumped right by the water. I never saw anyone swimming there. Also, the food is really sub-par, I guess they couldn't find a decent chef. And there is nowhere else to eat! The only way to get to Reef Haven is a 40-minute boat ride from San Pedro town. It is VERY isolated, but their website does not tell you that. And they will charge you a pretty penny if you want to take the boat into town, other than your scheduled pick-up and drop off on the days you check in and check out. And oh by the way, they ignored my message about our pick-up time and there was no-one there to get us when we got off the ferry from Belize City. All in all a very poorly run place. Thre staff is mostly indifferent, a few were downright unfriendly. I will say that the 2-bedroom condo-type room we stayed in was attractive, clean, and nicely furnished, although very pricey.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Colby

It was an amazing stay. The staff was excellent and the service was outstanding. Highly recommended for a rest and relaxing.

10/10

Exceptional

06 Jan 2026

Marshall Thomas

Neat resort away from everything. Nicely remodeled. The staff is the nicest and most attentive I have ever seen. Food was very good considering everything came from one kitchen. A great relaxing experience. If you want no crowds, and like to snorkel, fish, or just relax around a pool this is your place. The boat ride from town to the resort was 30 min each way but we loved it!

Leisure Family

4/10

Poor

06 Jan 2026

Valencia Chane

I wanted to love this place, but it was hard. I never write reviews but I had to save someone

10/10

Exceptional

06 Jan 2026

Monica Helena

Everything was amazing. Staff, amenities, you name it. Wonderful.

Leisure Friends

10/10

Exceptional

04 Jan 2026

ilya

We had a wonderful stay at Reef Haven Belize. The property is beautiful, peaceful, and very well maintained. The rooms were clean, comfortable, and thoughtfully set up with everything we needed. The location is perfect—quiet and relaxing, yet close enough to enjoy the surrounding area and activities.

The staff was incredibly welcoming and helpful, always making sure we were comfortable and had what we needed. We especially appreciated the relaxed atmosphere and the stunning natural surroundings, which made the stay feel like a true getaway.

If you’re looking for a calm, comfortable place to stay in Belize with great hospitality, Reef Haven is an excellent choice. We would definitely stay here again.

8/10

Excellent

03 Jan 2026

Neelesh

Great stay overall. Service is great. Staff was very friendly and helpful. Food was great and all inclusive was the way to go. Front desk staff was not very helpful and their communication was very bad. They commit to something and don’t follow up. We had to keep asking and may be give up sometimes.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Derik

Room super clean!! Great staff.. only thing is resort is away from San Pedro