Reef Haven Belize

Belize , Ambergris Caye
San Pedro, 13 Miles North Ambergris Caye, 13 miles
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20 reviews shown

6/10

Pleasant

28 Mar 2026

Morgan

I think the organization and communication could improve. We have heard the resort is under new ownership. Reef haven is beautiful and the staff were so kind. There were some mix ups with excursions we participated in. It was hard to book spa services as a couple. One of us did get a massage and it was great. The menu was frustrating and not very allergy friendly. We managed the menu and did not have any issues, however items were improperly marked (or not marked) gluten free. The resort was beautiful and we really liked our suite. The bar at the end of the dock was great to hang out at! Drinks were great. We were able to get fresh coconuts and food off the grill over at driftwood. Activities like yoga and karaoke were great. Please note the fine print and see that the resort is 30 minutes by boat ride away from the town of San Pedro. Overall we enjoyed our time, just a few unexpected hiccups during!

Partner

10/10

Exceptional

25 Mar 2026

Herbert

Very relaxing

8/10

Excellent

23 Mar 2026

charlie

Great food! The staff was awesome. The staff accomodated our every need! Resort is far from town, but worth it! I reccommed renting a golf cart and exploring the island, visiting the beach bars along the way. Pack bug spray!

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

LISA

spa was very nice and nice very helpful. The host that helped us went above and beyond to be accomodating for our trip

Family_with_children

8/10

Excellent

15 Mar 2026

Anette

The staff and service at Reef Haven were amazing!! The dock, water at the dock, the pool, bars and restaurants were all wonderful and beautiful. Our room was clean, spacious, well decorated and had more amenities than we expected . We has a 2 bedroom 2 bath condo with kitchen, balconies and ocean view. The beach would be beautiful if it wasn’t for sargassum’s but that’s a problem all over the Caribbean facing this way. We only spent 2 nights and realized once we got there that they don’t offer all activities daily. We played pickle ball which was fun, on a nice court. But there was now snorkeling or family yoga on our full day there. However the boat transport team, concierge, bartenders, front desk, servers at the restaurant were all amazing! Food was excellent and so were the drinks, The swim up bar was very nice a they have nice sun loungers with umbrellas out on the dock. The water is clear off the dock with nice swimming and snorkeling too.

10/10

Exceptional

09 Mar 2026

Garin

We had an ocean front suite that was immaculate inside, just needs some door seals to prevent the on shore breeze mixing with the foul stench of sargasm, the workers worked hard every day trying to clear it all. We loved relaxing on the jetti on the loungers, shame they didn't have one section to fish off of, no fishing allowed on their jetti, although you could just stand in the sea if need, as its really shallow.

Food was excellent, i just wished they wouldn't light the fire pit when the wind was on shore, filled the restaurant with smoke.

house reef/snorkel was rather dull, recommend they take their guests somewhere slightly better.

Partner

10/10

Exceptional

07 Mar 2026

Tamara

The entire experience was amazing. It’s like the White Lotus of Belize.

Partner

10/10

Exceptional

07 Mar 2026

Joanne

Staff was excellent and so was the food. Very clean. Some wear in our kitchen but they have just taken over from Margaritaville

Family

8/10

Excellent

03 Mar 2026

Josie

We really enjoyed our stay here. The staff was amazing and the location was gorgeous! The food and drinks were also great!
We were really frustrated because the Expedia listing said the resort had tennis courts which it does not!
They also do not have bicycles as the website claims.

Family_with_children

10/10

Exceptional

03 Mar 2026

Patti

The ocean was visible from our room and the room was very clean and nice. The daily housekeeping was impeccable. Our only complaint was the smell from the seaweed that was dredged up on shore was very strong. They worked overtime every day to manage it and haul it away, but there was a big pile stacked near the rooms and the smell is just putrid. Fortunately, the wind blew every day that we were there and that helped to lessen the smell.

Partner

4/10

Poor

03 Mar 2026

Alysha

Our stay had incredible highlights but also serious concerns.

Mario, our boat driver, was amazing from start to finish — professional, accommodating, and especially protective of our pregnant friend. We felt safe and cared for with him. Casi at the front desk went above and beyond, securing us a last-minute excursion that became the highlight of our trip and arranging rush delivery of delayed luggage once it arrived in Belize. A security guard also personally helped me to my penthouse when I was too sick to walk and ensured my friends knew I was safe.

Unfortunately, we experienced repeated illness after eating at the resort, and other guests reported the same. The faucet water was brown, and after getting sick we boiled all water for brushing teeth and washing. Service at the main restaurant was inconsistent; one staff member was rude and repeatedly got orders wrong. Our pregnant friend was served a “cheeseburger” without a patty, then chicken instead. A replacement later contained plastic.

Dining off-resort requires planning: Tranquility Bay is 6 minutes by golf cart but needs reservations; El Norte (excellent) is 30 minutes away. Anything farther requires long cart rides or a boat. A golf cart is essential.

The 3-bedroom penthouse and pool were beautiful, but my birthday décor was delayed and $85 went missing. Staff like Mario and Casi were exceptional, but improvements are needed

10/10

Exceptional

03 Mar 2026

Nikita

Great resort. Just be prepared that the water taxi from San Pedro is 30 minutes. Staff are wonderful and organized everything

Friends

10/10

Exceptional

28 Feb 2026

Marilyn

Excellent food and atmosphere! Not crowded; seats always available at the pool. The views are stunning. We went out on the free snorkel ride included with our stay which was very nice!

Partner

6/10

Pleasant

27 Feb 2026

Jesse

staff were very friendly and welcoming, the rooms were nice and the bed was very comfortable. it is far from everything and costs money to go into town from the resort - there is two pools and a pickle ball court for entertainment, otherwise not much to do. we weren’t able to enjoy the beach due to all the seaweed despite them working hard to clear it. only one restaurant for meals with the same menu everyday, unfortunately my husband got food poisoning on the second to last day

Partner

10/10

Exceptional

27 Feb 2026

Iain Alexander

Everything was brilliant

Family_with_children

8/10

Excellent

25 Feb 2026

Osnalza

The rooms were very clean and very nice. The staff were very nice , friendly .. they made you feel like family. Food was good .

2/10

Poor

22 Feb 2026

Paige

Staff and amenities. No communication at all, staff seemed uninterested. The resort ran out of many things and did not try and replenish (red wine). Very disorganized resort. Every little thing was a hassle here.

Partner

6/10

Pleasant

21 Feb 2026

William Alexander

Summary: It’s remote and has no local shops restaurants or things to do outside of resort. 25min boat trip to town (San Pedro) and cost $30usd per person for round trip.
Staff were amazing and the saving grace in my opinion. There is 1 full restaurant and 1 lunch shack, nothing more. Good selection and quality of food. Amenities were lacking, 2 pools, pickleball court, kayaks and that’s it.
It’s 1.25hr by golf cart or taxi via very small bumpy ride.

The beach is covered by seaweed and the staff try their best to clear it but it’s not possible due to amount.

Resort was previously owned and operated as margaritaville but sold and rebranded as Reef Haven.

I cannot speak enough about the staff and their willingness to help and be friendly. Yani at the welcome center was so kind and informative.

I would t go back personally due to its remoteness and limited amenities.

10/10

Exceptional

18 Feb 2026

Heidi Helwig

Everything was fantastic from the time our plane touched down. The rooms were spacious and clean. Beds very comfortable. The food and drinks were great. This resort is off the beaten track but that made it even more relaxing. No crowds. Great beach. The best staff.

Leisure Partner

10/10

Exceptional

16 Feb 2026

Robert

The staff was amazing, I mean really amazing. The restaurants could be more varied and it’s a little remote, but that was something we were looking for. Would definitely stay again

Leisure Family