Name: Las Terrazas Resort And Residences Ambergris
Address: 3.5 Miles North Of San Pedro, San Pedro, BZ

10/10

Exceptional

10 Jul 2026

Jamine

The hospitality was unmatched at the property. The staff was amazing and property was amazing. The breakfast was very good and the pool was gorgeous. The staff was very attentive and catered to our every need. Thanks to Oscar, Alfred, Stewy, and crew for making my birthday so special.

10/10

Exceptional

12 Jun 2026

Charles

The customer service was simply amazing

Partner

10/10

Exceptional

25 May 2026

Meaghan

Food was great. Great drinks. Staff was the best part.

Friends

10/10

Exceptional

18 May 2026

Oretta

Hands down one of the best experiences I’ve had in Belize! This was my second visit but first time staying at this hotel and wowww!!! Amazing service! Huge rooms! Very clean and well kept! I would 10000% recommend

Partner

10/10

Exceptional

17 May 2026

Lucy

Excelente experience, clean apartment big and beautiful place . Very recommended

Family_with_children

10/10

Exceptional

14 May 2026

Shaina Jane

highly recommend overall!

Partner

10/10

Exceptional

21 Apr 2026

Emily

Las Terrazas was absolutely wonderful to stay at! The staff were so warm and welcoming, and the whole property was beautiful. They had great amenities: kayaks, stand up paddle boards, pool, beachside games… And the breakfast every morning was delicious and just what we needed to get going on our days’ adventures. They were a few miles from San Pedro proper, but we preferred it that way. It was quiet, close to Secret Beach, and the golf cart rental allowed us to access stores, restaurants, and the town easily. Would love to stay here again in the future!

Partner

10/10

Exceptional

18 Apr 2026

Kathleen

Very clean rooms with all the amenities if home. Nice having a washer/ dryer in unit. Restaurant very pricey for dinner so chose to get groceries or eat elsewhere. Staff extremely helpful and friendly.

Friends

8/10

Excellent

09 Apr 2026

Annette

Great stay overall! The hotel is perfectly located — about 20 minutes to downtown and 20 minutes to Secret Beach, making it easy to explore while still enjoying some peace and quiet.
The pool area is beautiful and a great place to relax after a day of adventures. Being away from the hustle and bustle of downtown made the stay feel calm and refreshing.
The food and drinks were very good, though definitely on the expensive side. Worth it for convenience and quality, but something to keep in mind.
Overall, a relaxing spot with a nice atmosphere and a great balance between accessibility and tranquility.

Partner

10/10

Exceptional

06 Apr 2026

Nikita

The perfect stay. Everything about this resort is a 10. From the welcome drinks, massages, food, rooms. I would definitely recommend.

Partner

10/10

Exceptional

31 Mar 2026

Christopher

I recommend the French Toast.

Family

10/10

Exceptional

24 Mar 2026

Iridian

Staff was very kind and helpful! Would definitely book again.

Friends

10/10

Exceptional

21 Mar 2026

Jennifer

We loved our stay at Las Terrazas! The staff were wonderful. We stayed in a 3 bedroom Garden View Condo. Our group was 4 adults and 3 children and the staff easily accommodated the extra person. The condo was quite large so we had lots of space. Our kids loved the pool. There were lots of restaurants around the resort, along with a grocery store close by. We ate at the resort restaurant once, and it was delicious. The proximity to Secret Beach was perfect! We loved that beach and how close we were to it when compared to other resorts. There are busy parts of Secret Beach but we found a quiet place to go and it was amazing. The resort offered a shuttle to San Pedro but we rented golf carts to get around. We booked our snorkeling tour through the resort and the boat came to pick us up at the dock of the resort. So easy!
Overall, we had such a great time and would definitely go back to this resort.

Family_with_children

6/10

Pleasant

20 Mar 2026

Bridget

The good- breakfast excellent. Servers very nice especially Beverley. Pool area pretty and clean. The not so good- we had to ask several times to get our room cleaned, it wasnt automatic and one day they just left 2 bottles of water by the dood, no service (also no DND signs) Our room was on an end and the back outdoor space was basically shared with staff cleaning things and handling recycling so it was not private at all and it was noisey. The AC units were so incredibly loud we couldn't use it at night. Weve been to belize 5 times and this was very disappointing. Also, i wouldn't stay here if you want quiet, it was overrun with screaming kids all day- we couldn't us the pool because it was too crowded.

Partner

10/10

Exceptional

17 Mar 2026

Ravi

Clean large rooms, great pool. Great breakfast options. Unfortunately beach was smelly due to the sargassum infiltration so not really usable but good midpoint on north end of island- 20-25 minutes to town and to secret beach.

Self

10/10

Exceptional

16 Mar 2026

Valerie

Loved our stay! Gorgeous grounds and the room was super spacious and comfy. The staff was incredibly friendly and helpful. Enjoyed the included breakfast - everything was delicious. Get a massage on the beach!

Only downside was the seagrass on the beach/in the water, but that’s an issue on that whole side of the island, and the resort did their best to take care of it.

Would definitely stay here again!

Partner

10/10

Exceptional

06 Mar 2026

Maria

When we got there the room was fresh and clean . Friendly staff , so helpful and very very attentive.. clean beach !
Felt very safe , when I woke up for the early sunrise on sea front . Very private and relaxed feel. Food and cocktails were delicious.. Had a very pleasant stay with my family. Definitely a place we would stay again.

Family_with_children

4/10

Poor

02 Mar 2026

Laney

GOOD:
-Beautiful pool
-Sargassam cleaned every morning. The importance of this becomes apparent after visiting other hotels where it is not.
-Resort size is nice.
-Fun Officer Joel is awesome
The BAD:
-Master toilet didn't flush. Maintenance came up 4 times to fix it. We finally got it working for a couple days on our own, then it broke again. So 6 people had to share one toilet most of the trip.
-Pink mold in both bathrooms
-Housekeeping was friendly and seemed to clean well, but only made half the beds each time they were in.
- When we arrived, the room was not stocked. Front desk was closed by the time we figured this out, so they brought things the next morning
-Booked transfers through the concierge. We chose to upgrade to arrive by boat, which was a little more expensive. When we arrived we were told it was too late to take the boat in so had to take the van. Concierge knew our arrival times when they booked this for us. Their solution was to take us out by boat when we left, but we were disappointed.
- The tub in the master is a plain small bathtub. Not the jacuzzi tub they show in pictures.
- The plunge pool is tired and old
-We had a special birthday dinner on the beach. Manager interrupted to let us know they had undercharged one person $10 at the pool the prior day and demanded payment. Ruined the occasion.
- Rooftop bar was not open the entire time. Pool bar was only open one day.
-Only 2 old chairs in balony, no table
-Loud construction started before 8

Friends

2/10

Poor

01 Mar 2026

Lisa

Their beach is entirely covered in sargassum and the smell is awful of rotten eggs. My husband and I tried to go out for a stroll but between the terrible smell and the surroundings were of dilapidated houses that look like they were left abandoned many years ago it feel safe. Due to the

10/10

Exceptional

22 Feb 2026

Renee

We had a wonderful stay at Las Terrazas Resort! From the moment we arrived and were greeted with a complimentary beverage, we felt relaxed and welcomed. Hector was absolutely wonderful — attentive, professional, and genuinely kind. The entire staff was friendly and accommodating, always making sure we had everything we needed.

The suites were spacious and beautiful, the food was excellent, and the beach massage was truly a highlight — so relaxing with the sound of the ocean in the background. We also loved using the kayaks and Hobie; such a fun way to enjoy the water. A fantastic experience from start to finish!

Friends

10/10

Exceptional

16 Feb 2026

Jeffrey

Staff was very friendly and also made sure you were taken care of.

Leisure Friends

10/10

Exceptional

09 Feb 2026

Priscilla

Staff was super friendly and attentive helped all along the way & made my birthday feel extra special

Leisure Partner

10/10

Exceptional

09 Feb 2026

juana brenda

ALL Staff extremely friendly and welcoming!
Grounds kept super clean and safe.
Loved it and will be back!

Leisure Partner

10/10

Exceptional

30 Jan 2026

keyvon

Excellent staff

8/10

Excellent

19 Jan 2026

Joanne

Clean room, friendly staff, food at the restaurant was amazing!

Leisure Partner

10/10

Exceptional

19 Jan 2026

Jeffery

The food is outstanding for a small resort. The condo needs more cooking and eating tools. Only a set for 2 people. Lots of very nasty mosquito’s bring bug spray

Leisure Partner

4/10

Poor

17 Jan 2026

Lathalia

Pros: They upgraded me from one room to two rooms with a full kitchen.
Staff is really nice.
Restaurant food is tasty.
Not that many guests so perfect for relaxation.

Cons: IT IS FAR. Very far. Compared to the other hotels on the strip it’s a 30 min drive from the airport. 25 min drive from San Pedro. The golf carts only go so fast so a 15 min drive into town is actually 25 minutes.

Water and electricity cut off.
No running water for a few hours in the morning. Power cut off for 30 minutes. Staff was nonchalant about it “Island Life”.
Water was brown coming out of faucet.

10/10

Exceptional

28 Dec 2025

Renee

The staff at the front desk amazing and very friendly. They were always helpful with anything we needed.

Leisure Friends

10/10

Exceptional

23 Dec 2025

Alicia

Resort was beautiful. Our villa was spotless. All the staff was very friendly and helpful. We really enjoyed our stay.

Leisure Family

10/10

Exceptional

19 Dec 2025

Freddy

The very best. Will stay there again when I return

Leisure Family

10/10

Exceptional

18 Dec 2025

Valerie

Our 15 th Anniversary Girls Trip was one of our best the resort was beautiful and comfortable. The room had 2 bedrooms and two bathrooms and a laundry . The property provided laundry pods and bottled water daily. The beds were extremely comfortables. They were doing work on the property so we didn’t have access to the beach. The reservation staff especially Joel and the young ladies were very helpful helping us to change our flight reservations, giving us directions and providing recommendations for things to do and places to eat. Our room came with daily breakfast which was superb a variety of choices the resting manager and server Carla treated us like family and remembered what each of the four us wanted everyday. Stuart the bartender provided us with great drinks and great conversation and service. We can’t wait to return to Las Terazzas

Leisure Friends

10/10

Exceptional

18 Dec 2025

Latrae

The resort was amazing! It was so clean, relaxing and had some spectacular staff. The food was delicious and we made sure we were at breakfast every morning. The amenities included things that we did not expect, a washer and dryer a beautiful beach, and the swimming pool was so very beautiful. I must say, the staff exceeded our expectations....especially Stewart Steve, Karla, Joel, and Edgar. Each of them had unique personalities and kindness that made lasting impressions. I will definitely return one day soon❤️.

Leisure Friends

8/10

Excellent

13 Dec 2025

lauryn

the staff was so amazing!

Leisure Partner

6/10

Pleasant

08 Dec 2025

Petrina

The hotel seemed understaffed.

8/10

Excellent

07 Dec 2025

Leslie

The staff was amazing! Starting with our fabulous welcome from Raquel.. then Jafet the” prophet” with morning welcomes, Karla and Stewie’s attentiveness to our poolside needs, Joel with all the conversation, Belize knowledge and laughs, Tony’s great dining service and finally Joe’s fabulous bar drinks!!! I don’t remember all the staff names but shout outs to their hospitality as well!! Our rooms were clean and updated, the property was nice and well maintained. Special thanks to the birthday decor in our room on arrival! If I had to make suggestions that could make my review 6 stars I’d recommend maybe vegetation or several citronella burners throughout to grounds to help with the abundance of sand flies! With such a beautiful quaint property the addition of a Hot tub would be marvelous! Great, sitting out evenings conversing and listening to soft music! As far as the rooms.. although the second room maybe for kids, it is also for adult groups and a TV in room should be included, the furnishings were great except for the worn couch that we could not sit on without sliding forward and the front door should have a single blind on it with side blinds or curtains the metal door closer prevents the curtains from properly closing. To include a full kitchen there should be adequate supply of cooking utensils such as baking ware. Overall the property is wonderful, clean and great staff and You better Belize I would definitely consider returning for another wonderful week in Belize!

Leisure Friends

8/10

Excellent

06 Dec 2025

Christene

Rooms were really nice. Received an upgrade to a better room which was really nice! The property itself was pristine!!! Beautiful landscaping, clean property, exceptionally friendly staff! Very reasonably priced food at the restaurant!

Family

10/10

Exceptional

04 Dec 2025

Isabel

We had a wonderful time, the staff was awesome all extremely helpful. Edgar made us an amazing Cesar salad and he was wonderful with his fire show. We spent 4 days and would definitely go back.

Leisure Family_with_children

10/10

Exceptional

03 Dec 2025

Karen

Everything was top tier. The place was beautiful, the staff was awesome. I will recommend this property to everyone

Leisure Family

8/10

Excellent

30 Nov 2025

Theresa

The staff was great!

Leisure Family

8/10

Excellent

29 Nov 2025

Nicole

Staff were fantastic! Joel was amazing and so friendly! We did have issues with no hot water in the room but otherwise the place was great. Nice big pool and great food at the resort restaurant

Leisure Partner

8/10

Excellent

28 Nov 2025

Herjina

We had a wonderful stay at this beautiful property. The grounds were gorgeous and peaceful, and our garden-view condo was spotless and very comfortable. The staff were exceptionally friendly—special thanks to Joel, one of the managers, who consistently checked in on our family to make sure we were well taken care of. His attentiveness truly made our stay feel special.

We enjoyed an excellent fish dinner; although the menu was a bit limited and the prices slightly high for what was offered, the quality of the dish itself was great. We also had a fantastic experience at the spa—the facial treatment was excellent and generously comped by the property manager, which was a lovely surprise.

Overall, we had a great stay and truly appreciated the warm service and beautiful setting. We would be happy to return!

Leisure Family

10/10

Exceptional

26 Nov 2025

Herb

Can't wait to stay again

Leisure Family

10/10

Exceptional

19 Nov 2025

samarai

Great place will visit again

Partner

10/10

Exceptional

19 Nov 2025

Nivea M

I loved the hotel! Very good service and people are very nice!

10/10

Exceptional

08 Nov 2025

Jeannie

We just returned from our first trip to Belize and are already daydreaming about a trip back. The resort was clean and the rooms were large. The staff was so friendly and helpful. What a great experience. I called ahead of time and they helped us coordinate ferries and transports to the hotel. Highly recommend renting a golf cart for your stay. The hotel is a smidge off the beaten path, but accessible to everything by golf cart. Everything is very close. Restaurant and bar were nice, staff was super friendly! Highly recommend Las Terrazas!!

Leisure Family

10/10

Exceptional

26 Oct 2025

Nicholas

N/a

10/10

Exceptional

30 Aug 2025

Aaron

This is a beautiful resort with wonderful accomodations. The staff is outstanding as well.

Leisure Partner

10/10

Exceptional

21 Aug 2025

kathy

it was awesome, would go back!

Leisure Family

10/10

Exceptional

18 Aug 2025

Ryan

Great

Leisure Family

10/10

Exceptional

06 Aug 2025

Robert

Outstanding stay. Our condo was fantastic. Restaurant staff and bar staff are amazing. Thank you guys for making it a perfect birthday week for my wife. Highly recommend

Leisure Family

6/10

Pleasant

01 Aug 2025

SOPHIA

The property was Beautiful and clean, but you can’t hardly breathe with that smell and you can’t sit out on the beach due to the smelly seaweed. When we arrived we were not greeted properly and our room wasn’t ready. No info about the services or phone extension for kitchen was given . But we enjoyed ourselves regardless.

Leisure

8/10

Excellent

22 Jul 2025

Maricar

Honest and heartfelt review

The place was beautiful, very modern and i love our condo. The designs and landscaping was beautiful and all the personnel were very nice. However, I had a very bad experience with mosquitoes. It was so bad ( day and night) they were out there all the time ready to bite the crap out of you. Unfortunately, I have an allergy with bugs bite and the skin swell. We also have a problem with the decaying odor of the sargassum algae. The rotten smell or sulfur odor that was all over the resort.and in our rooms. I am sorry, I know this is an environmental issue but it's so awful that made our stay very uncomfortable.
With regards to the foods served in the restaurant, the breakfast was great, the drinks but the dinner was lacking or inadequate. We ordered pasta for our last night dinner, there were no garlic bread nor side salad that were served and the price was a little bit too high.
The pictured posted on this survey was no where near the condition of the beach shore when we were there. This is a misrepresentation of the current condition of the resort. I am sorry, I am just being honest.

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Dianne

The staff was very welcoming the receptionist at check in was very helpful. Restaurant food was great and the two waitresses and the bartenders was friendly and attentive. Thank you will definitely be coming back

Leisure Family

8/10

Excellent

17 Jul 2025

Carrie

They were great. Helped us with any question even found me laundry detergent. Breakfast was good. We were able to order the night before so we could eat right at 7am when they oepned in the day we left. We arrived several hours early and were able to access our unit within 20 minutes of arrival. The only complaint was the unit was missing blinds on a back window and on the front door. The front door was tinted but at night with the light on, everyone could see in.

8/10

Excellent

13 Jul 2025

Kerry

Appreciated the hospitality and being able to rent a golf cart easily. We were greeted with drinks upon arrival and shown around the premises.

Leisure Family

10/10

Exceptional

10 Jul 2025

*SM

Enjoyed

6/10

Pleasant

09 Jul 2025

Nicole M

I liked where my room was located. Loved the pool. I didn't like the issues with my room. Icemaker broken, patio furniture was broken. Didn't like the see thru front door glass. 😕

Leisure Partner

10/10

Exceptional

07 Jul 2025

GERALDINE

Hospitality at it's finest!

I was blown away by their responsiveness. Nelson helped book our transfers from BZE to San Pedro as well l as an excursion before arriving. If you're considering if you should pay the transfer, let me tell you it's worth it. I was able to pay everything ahead of time and was sent instructions on how to proceed when I landed. A driver was waiting for us in San Pedro that took us to the pier where their speed boat was waiting. Jafa handled our luggage like a pro and we only had to worry about getting on the boat . A quick 10 minutes later we arrived to Las Terrazas where we were welcomed with rum punch and cooling towel. Again Jafa took our bags up to the 3rd floor so I could focus on a quick tour of the amenities and detailed instructions for our excursion the next day. That night we had dinner on site. We met Stewart/Peter the best bartender that makes the best Piña Coladas. Steve the restaurant manager who went above and beyond to help us try to figure out how to get us some breakfast before leaving on the excursion and helped my sisters surprise me with a spa day. I received the most amazing massage from Sarah that was when I truly started relaxing. Most of the staff did everything in their power to ensure our stay was enjoyable. The only cons were out of their control. Like the smell from the tons of sea weed that accumulated on shore, some of the fixtures inside the unit are oxidized due to sea breeze and all the mosquitos even though they burned repellant.

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Jack

The location and easy access. The only problem was the amount.of sargassum

Leisure Family

10/10

Exceptional

20 Jun 2025

Carolyn

Very nice resort, the staff were extremely helpful and nice. Our room was amazing.

Leisure Family

2/10

Poor

19 Jun 2025

Lori

It was the worst place I’ve stayed in 51 years of life. Ants all over every floor as soon as we entered the “just cleaned” rooms. Rooms flooded each night from windows and doors. Roof top Bar broken not useable. Pre paid beach dinner not available beach was too covered with Seaweed. Everything was dirty old even caution tape on steps

Friends_and_family Family

4/10

Poor

17 Jun 2025

TOCARRA

I did not like the food at the hotel restaurant. The ocean was full of sargassum (algae) which produced a pungent egg-like odor. The hotel did not do a good job of removing the sargassum which made it impossible to enjoy the beach. The room had a roach. We had to ask for towels and wash cloths two days in a row. We had to ask for toilet paper. Typically these things are replenished when the room is cleaned. And it didn’t appear that the hotel did anything to deter mosquitos. As soon as we opened our door, we. Were met with a plethora of mosquitos.

Leisure Family

10/10

Exceptional

16 Jun 2025

Evette

Beautiful boutique resort. Rooms are enormous. Loved the vibe. Food was delicious. Staff was extremely kind. Just not a fan of the beach

Leisure Family

10/10

Exceptional

15 Jun 2025

Kimberly

We had a lovely stay at the resort. The staff is very attentive, the grounds are immaculate. There were problems with sargasso while we were there, but the staff does a great job keeping up with it. We saw a coatimundi while there! The staff arranged a day out with a boat and we had a blast seeing the reefs with Jason. Steve was awesome and super kind to my daughter who is gluten free.I will definitely be back.

Leisure Family

10/10

Exceptional

31 May 2025

Toni

On arrival to the property we were greeted at the front, our bags were grabbed and we were welcomed with a cocktails and five minute massage. We had a “luxury penthouse” though the rooms were nice we had minor issues with the shower not working, they solved the issue by the next morning. We had our own balcony plunge pool which was a nice touch. Pool was very enjoyable, staff constantly checking if you need food or drinks, and will deliver directly to you. We had an issue with our first golf cart rental and was corrected by the morning. (Town is decently far from the hotel definitely recommend the golf cart). The food and drinks we had on property were good.

We chose this property due to their so called “special rake” for the Sargassum and were disappointed when we saw the beach and water. They did offer free amenities like clear bottom kayaks and a sail boat ride, however the current was too difficult to do those activities in. Staff was accommodating with providing laundry soap as we just spent a few days in the jungle and desperately needed to wash our clothes, which we had a washer and drier in our room.

15-20 minutes from secret beach which was a welcomed change with crystal clear water. We do wish we were able to stay at least another day here as the property was beautiful and would’ve liked to attend one of their happy hours or rooftop seafood boils.

Leisure Family

8/10

Excellent

30 May 2025

Pieter

The pool and restaurant facilities were excellent. The room was spacious and immaculate. They only issue was the beach was not accessible due to the amount of sea grass that washed up on shore. This issue was not limited to this resort. ALL of the resorts on the east side of the island had this issue. The pictures of the resort show a pristine beach and I'm sure depending on the season that is the case. We were told that the sea grass was worse than most years. It gives off a terrible odor as it ferments in the warm humid climate. We did rent a golf cart (necessary) and traveled to the other side of the island. Those beaches were gorgeous and a lot of fun. We would definitely return.

Leisure Partner

10/10

Exceptional

30 May 2025

Kenneth

Very nice property. Really quiet weren’t any out of control children or adults for that matter. Great staff very friendly and helpful. Bed was perfect for my taste nice and firm slept like a baby.

Leisure Family

10/10

Exceptional

28 May 2025

Troy

Would definitely stay there again. Enjoy the breakfast on resort but the dinner is not all that great. Didn’t impact our stay and would still give 5 stars for the amazing customer service

Leisure Friends

8/10

Excellent

26 May 2025

Kyle

The property was largely what we expected. The food at the restaurant exceeded our expectations- it was very good. The pool area was also very good. Rooms were very nice. A few ants and bugs, but I guess to be expected in the jungle. We were not expecting the sargassum to be as bad as it was on the beach - not the fault of the resort - it was a big problem throughout the windward side of the island and did have a strong odor. Staff was super friendly and helpful. We would stay here again. Convenient to secret beach and reasonably convenient to other nice restaurants. Loved the complementary Hobbie Cat - had a great time on it. Thank you Joffet!

Leisure Family

10/10

Exceptional

20 May 2025

Jorge

Great

10/10

Exceptional

07 May 2025

Jeffrey

Great property, friendly staff. Would stay again

Leisure Self

10/10

Exceptional

01 May 2025

William

Excellent place to stay. Helpful staff and beautiful hotel.

Leisure Family

4/10

Poor

30 Apr 2025

Marisela

El hotel muy lindo y comodo, lastimosamente unas vacaciones perfectas tuvieron un pésimo final cuando nos dimos cuenta que nos robaron joyas de nuestra habitacion.

Leisure Family_with_children

10/10

Exceptional

28 Apr 2025

Verified traveler

The staff is absolutely amazing and very accommodating. Food at the restaurant was delicious

Partner

10/10

Exceptional

26 Apr 2025

Gary

Small and friendly staff and people staying

Leisure Friends

10/10

Exceptional

21 Apr 2025

Gabriel

Staff was friendly and attentive. Room was very comfortable and nicer than expected. Wish we had patio furniture to enjoy our two balconies, but overall property met and exceeded expectations.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Justin

Las Terrazas

We had a wonderful stay. The room was very spacious, clean and modern. The property was on the beach with a very nice pool. We enjoyed dining a the restaurant for breakfast and dinner. Staff was very friendly and welcoming. Would definitely recommend!

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

Andrew

Great spot. Would go back!

Leisure Family

8/10

Excellent

18 Apr 2025

BRAD

A better choice

We initially had plans to stay at Pur Boutique. But the condition of our room and the resort was awful. So we happily booked at Las Terrazas

Partner

10/10

Exceptional

15 Apr 2025

deborah

It was relaxing wonderfull peaple would go back again food was ex

Leisure Friends

10/10

Exceptional

13 Apr 2025

Jonathan

Enjoyed our stay there.

Leisure Friends

10/10

Exceptional

04 Apr 2025

Stacey

Overall the property ia beautiful, and the staff were great! The lunch and dinner food was not on par, bot cooked well or prepared for a higher end resort. Breakfast was great, and spa was pretty good. I got a deep tissue massage and it was anything but.

Leisure Friends

2/10

Poor

03 Apr 2025

Melanie

Roaches ! Roaches ! Checked in on my first night and had roaches in the kitchen. Called front desk to notify. Said they can’t accommodate me because my stay of 7 nights was too long and they had no other room’s available. They said they would notify manger and he would get back to me, and they would send someone to spray. Manager never called to follow up, and no one came to spray . Also didn’t have hot water in my room for the first 3 nights. I called and no one showed up to fix it till the 4th night . Then the next day hot water was gone had to call again. Sat by the pool with family. We ordered food it took an hour for nuggets and fries to come . A family of 6 sat down 30 minutes after us and received their food first. I asked a server they said it wasn’t my order follow up with who placed your order. I had to go to kitchen and complain and ask why my food was taking so long. All they said was it’s coming . The staff and hotel cater to a certain demographic over others. Even though we all pay the same price. I had family members staying in a three bedroom penthouse and they also had no water . The personal jacuzzi in the room doesn’t work. It’s basically a mini pool. They also complained and nothing was done. They did a horrible job of cleaning rooms. The staff never came . My room was only cleaned 3 days out of the 7 nights . I had to call every morning and request service and when we would return to our room nothing was cleaned. No clean towels . We basically had to beg.

Leisure Family_with_children

6/10

Pleasant

30 Mar 2025

Tiffany

Lovely property- great pool- was located on the beach but we couldn't access the ocean due to the sargassum. Staff was nice. Restaurant was expensive but food was good, not great. Housekeeping didn't come til 4pm which wasn't ideal. Fishing poles were available but no weights and the poles weren't really in good enough shape to catch anything. Not sure I'd stay here again- I'd probably venture out and try something else- maybe something closer to San Pedro.

Leisure Family

10/10

Exceptional

24 Mar 2025

Neil

The location is perfect if you plan on going to San Pedro and Secret Beach as it is in between both.

Leisure Family

10/10

Exceptional

18 Mar 2025

Diana

New and clean. We stayed in a 3 bedroom villa and it was very spacious! The pool was great. The dock allowed us to swim in the ocean. And it was about 20min golf cart ride to secret beach!

Leisure Family_with_children

10/10

Exceptional

18 Mar 2025

Blythe

Las Terrazas is a beautiful property and we enjoyed our stay. The beach and pool are both lovely, and we had no problem getting chairs. They cleaned the sea grass off the beach at least daily (sometimes more than once per day) if it was blowing in, which is essential some days. We enjoyed the complementary kayaks and paddle boards. The food in the restaurant was also good and the condo was clean and pleasant. My only complaint was that the living room furniture was a bit worn and uncomfortable, but we didn't spend much time there. Also, the areas outside the resort are not nice, but the resort obviously can't control that and we always felt perfectly safe. Overall, this is a very nice place to stay for a very reasonable price!

Leisure Family

2/10

Poor

13 Mar 2025

Leeya

The manager was awful with communication and our ice maker never worked, our hot tub never worked, and we were never contacted to our personal devices in order to get resolutions. Over priced and awful service.

8/10

Excellent

08 Mar 2025

Larry

Nice resort

Property somewhat run down, pool is great, staff very helpful especially Nigel. Beach being cleaned regularly but a lot of sargassum weed not making it good for swimming. Beaches on adjoining properties very dirty with ocean trash, sad to see. Not much being done on this Caye for garbage. Garbage being tossed out everywhere. Hotel a long ways out from San Pedro.

Partner

10/10

Exceptional

06 Mar 2025

Tedra

Nice hotel. Menu options at restaurant are limited

Leisure Friends

10/10

Exceptional

01 Mar 2025

Stacey

Las Terrazas is lovely we really enjoyed our stay. The staff was very helpful & friendly.

Leisure Partner

6/10

Pleasant

28 Feb 2025

Daniel

It was fine. Nothing special. Construction going on. Big rooms though just dated.

Leisure

10/10

Exceptional

28 Feb 2025

Kenneth

Las Terrazas was a wonderful location. The property was well maintained and the staff were delightful. It is close to Secret Beach and town is a quick golf cart ride away. It was delightfully relaxing. I will be returning.

Business_and_leisure Family

6/10

Pleasant

18 Feb 2025

Andrew

Staff great, worn out property

Be warned. First, staff is great and super friendly. Breakfast and pool area are nice. The warning is the property is very worn. Lock broken on the unit and maintenance did not fix (literally couldn't lock the room when out) broken refrigerator and freezer, no hot water. Worn out everything. Staff moved my room which was nice and better(ish) view but significant problems persisted. Bottom line fine if it's all that's available but set your expectations!

Partner

8/10

Excellent

05 Feb 2025

Franklin

Wish the roof top bar was open and that the golf cart rentals would have been cheaper

Leisure Friends

10/10

Exceptional

01 Feb 2025

Lawrence

Very nice, up to date rooms. The food on the property was good. Convenient cart ride to other restaurants and Secret Beach. Private beach on property, with paddle boards, and glass bottom canoes available.

Leisure Partner

8/10

Excellent

27 Jan 2025

Mark

It’s a clean and nice property, nice location. Staff was wonderful except for 1 girl who was just not nice or helpful, came across very unfriendly. Food options was very limited, but great breakfast options. Transport options to and from resort was criminally overpriced, wasn’t expecting perfection so a few issues was not off putting. Would definitely stay again, it’s really clean and beautiful and staff except the one girl was great

Leisure Partner

6/10

Pleasant

23 Jan 2025

Akil

The resort is nice but I would not stay here again due to a 24 hour loud piercing noise coming from the generator that made it impossible to sleep. The sound could be heard throughout the property, but it was especially loud because our room was near the generator. Given the rate of the resort, this issue should have been disclosed. I did make a complaint to the staff but they said nothing could be done!Very disappointing

Leisure Family

10/10

Exceptional

11 Jan 2025

Lindsay

Really enjoyed our stay. Property was quiet, and very relaxing. Rooms and property were clean and the restaurant was great. Services staff were very friendly

Leisure Partner

10/10

Exceptional

10 Jan 2025

David

Staff very attentive and kind.