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The Palapa House

Ambergris Caye · Belize

55 Boca Del Rio Drive Ambergris CayeView location

9.4/10Excellent234 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.2/109.2
Neighborhood7.8/107.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Palapa House

Located in San Pedro, The Palapa House is by the ocean, within a 5-minute walk of The Gallery of San Pedro Ltd and Belizean Melody Art Gallery. This beach hotel is 0.4 mi (0.7 km) from San Pedro House of Culture and 0.4 mi (0.7 km) from GoFish Belize.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance. Free self parking is available onsite. Quench your thirst with your favorite drink at the bar/lounge.

Treat yourself to a stay in one of the 8 individually decorated guestrooms, featuring private pools and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private furnished patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.

Read more about this hotelShow less

Located in San Pedro, The Palapa House is by the ocean, within a 5-minute walk of The Gallery of San Pedro Ltd and Belizean Melody Art Gallery. This hotel is 0.3 mi (0.6 km) from San Pedro Church and 0.4 mi (0.7 km) from San Pedro House of Culture.

Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms feature showers, complimentary toiletries, and hair dryers. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 22

Hotel policies

No elevators By ocean No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 7 days Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 150.00 per accommodation, per stay
    • A damage deposit of USD 150.00 will be collected before check-in.
    • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    22
  • Optional fees
    • Housekeeping fee: USD 25.00 per day; may vary based on unit size

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Belize Barrier Reef 0.1 km / 0.1 mi
Boca Del Rio Beach 0.3 km / 0.2 mi
The Gallery of San Pedro Ltd 0.4 km / 0.2 mi
Belizean Melody Art Gallery 0.4 km / 0.2 mi
San Pedro Central Park 0.5 km / 0.3 mi
San Pedro Church 0.5 km / 0.3 mi
Boca del Rio 0.6 km / 0.4 mi
San Pedro Town Hall 0.7 km / 0.4 mi
Reef Runner Glass Bottom Boat 0.7 km / 0.4 mi
GoFish Belize 0.7 km / 0.4 mi
Central Park Beach 0.7 km / 0.4 mi
San Pedro House of Culture 0.7 km / 0.4 mi
San Pedro Artisans Market 0.8 km / 0.5 mi
Belize Chocolate Company 0.8 km / 0.5 mi
Tackle Box Canyons 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Garden
  • Terrace
  • Bar
  • Outdoor freshwater pool: 1
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6

    Photos are not available for this room type.

    The Palapa House

    DOUBLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR OCEAN FRONTSUITE • SUPERIOR OCEAN FRONTSUI.OF-SU

    Photos are not available for this room type.

    The Palapa House

    SUITE SUPERIOR OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OF-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM OCEAN FRONTDOUBLE • PREMIUM OCEAN FRONTDBL.OF-PI

    Photos are not available for this room type.

    The Palapa House

    DOUBLE PREMIUM OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OF-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Palapa House

9.4
Excellent
234 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.2 /10
Neighborhood
7.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Megan
The room was clean and the staff were very friendly. We kept to ourselves and spent the days out fishing. Nice to come back at the end of a hot day and take a dip in the pool.
Partner
10/10
Exceptional
11 Jun 2026
Wayne
This was my (at least) fourth annual stay at this property. If you want to be close to town and many of its restaurants this is an ideal spot. It's very quiet, well maintained and the units with kitchens are well stocked. A maintenance manager (Orlando) is on the property daily and keeps the windows, grounds and pool spotless.
Self
10/10
Exceptional
25 May 2026
Toni
Loved the location! Very central to everything. Property was clean and comfortable.
Friends
4/10
Poor
13 Apr 2026
Mehdi
We stayed here for 4 nights and unfortunately had several issues that significantly affected our experience.

The biggest problem was the extremely loud noise starting at 6:00 AM every morning from a gym located directly behind the building. The music and activity were loud enough to wake us up daily, which made it very difficult to rest during our stay.

Another major issue was the lack of reliable hot water. Despite contacting staff multiple times, we were told the water heater needed replacement, and this was not resolved while we were there. Not having consistent hot water is a basic amenity that should be guaranteed.

The sofa bed was also in poor condition. The frame was bent and very difficult to open, requiring staff assistance, and once opened it could not be closed again, making the space uncomfortable for the duration of our stay.

Lastly, there was a persistent moldy smell in the bedroom, which made the environment unpleasant and raised concerns about air quality.

While staff were responsive when contacted, the combination of these issues had a clear negative impact on our stay. This is the first time we have left a negative review on Expedia, but we felt it was important to share an accurate account so future guests know what to expect. I would recommend confirming room conditions and being aware of potential noise before booking.
Family_with_children
10/10
Exceptional
05 Apr 2026
Kim
Our room was very clean and spacious. The AC was great and the view of the ocean was amazing expect for the property sign which was attached to our balcony. The pool was small but enough to cool off in. The staff was friendly and having the key box to check in and out with was super easy! The location was awesome as it was close to restaurants and even walkable to the airport! No golfcart needed!
Family
10/10
Exceptional
31 Mar 2026
Andrea
Clean, shops nearby and restaurants
Partner
10/10
Exceptional
30 Mar 2026
Chunying
The location of the property is great! The kitchen is very convenient. We enjoyed our stay.
Family
10/10
Exceptional
27 Mar 2026
Wes
good
10/10
Exceptional
26 Mar 2026
Scott
Excellent location. About a mile walk from the ferry terminal. Multiple grocery stores, bars, restaurants around. The room was very comfortable and had everything you would need.
Partner
10/10
Exceptional
21 Mar 2026
Jeremy
Parking was great! View was great!staff was AMAZING! Would highly recommend this place!
Friends_and_family Family
8/10
Excellent
08 Mar 2026
Duane
I wish coffee was provided in the rooms. Excellent view of the ocean, the mornings sitting outside watching the sun rise and feeling the ocean breeze was breath taking.
Family_with_children
10/10
Exceptional
18 Jan 2026
jack
Great location.
10/10
Exceptional
17 Jan 2026
Paul
Air conditioning ran cold and we preferred to shut it off. Great location, our fishing guide picked us up 50' from the front door. Pool was a nice feature and alternative to the ocean. Will definitely stay again.
Leisure Partner
10/10
Exceptional
16 Jan 2026
Sandra K
Beautiful, spacious room in a quiet area on the beach. The bed was comfortable and Clara and Orlando took great care of us, thank you!
6/10
Pleasant
12 Jan 2026
Glenda
Location 5 starts
Cleanliness 5 stars
Leisure Friends
10/10
Exceptional
11 Jan 2026
malinda
Clara and Orlando were friendly & helpful. Great location to shops & restaurants.
10/10
Exceptional
08 Jan 2026
Terry
Super responsive staff, both in pre-arrival communications and during stay. Excellent location. Spacious room and comfortable bed.
Leisure Friends
6/10
Pleasant
28 Dec 2025
Empress
The best thing about this accommodation is probably the location…. It is very central to the water , restaurants, and excursions. However, there was lot to be desired from the stay. For one, the balcony pictured is not private, it has cameras pointed at it . Very weird for me as a solo traveler. The sliding door acts as a front door, making the floor in the living room sandy and dirty quickly. Other things include a very uncomfortable couch, no ice and limited water, and thin walls !! For the money, there are many other accommodations in this area with more amenities. For me 3.5/5.
Leisure Self
10/10
Exceptional
24 Dec 2025
Michelle
great spot. orlando is amazing.
10/10
Exceptional
14 Dec 2025
Paul
Good location. Very Clean unit
Leisure Partner
10/10
Exceptional
30 Nov 2025
Jordan
Awesome, great location!!
10/10
Exceptional
28 Nov 2025
Cathy
Very clean, centrally located to our needs. Restaurants were great. Host was very accommodating and quick to reply to our email.
Partner
6/10
Pleasant
12 Oct 2025
Randall
Place was nice location was perfect! All in walking distance on that island and on the Main Street across from the water. Not a cross street or on the back side. Location perfect everything else was smooth and easy. Clean good ac
10/10
Exceptional
08 Oct 2025
Erin
We enjoyed our stay at Palapa House. There is lots around to just walk to. Easy access to most anything you need. Orlando was a great help when we had a couple issues. He was quick to respond and assisted greatly.
Leisure Partner
8/10
Excellent
07 Oct 2025
Charles
Nice space.
Leisure
10/10
Exceptional
16 Jul 2025
Ricky
The facility was clean and well stacked. The bed was very comfortable, and I got a great night sleep for the duration of my stay. Orlando does and excellent job caring for the units and keeping everything clean. Definitely recommend and will stay again.
Leisure Self
10/10
Exceptional
04 Jul 2025
Rodrigo
We were able to leave our baggage early which was helpful. We also received a discount for snorkeling and the small water park at the secret beach. The Belize Water Taxi dock is no longer close to this hotel, but the Caribbean Sprinter is (word is they are also relocating). Lastly the property manager helped us out with a taxi. Thank you.
Leisure Family_with_children
10/10
Exceptional
11 Jun 2025
Wayne
This was my fifth or sixth stay at the Palapa House over the many years I have been going to Belize. It is quiet, perfect location, clean and management is exceedingly friendly.
Self
10/10
Exceptional
30 Apr 2025
Michael
The staff and the location were optimal.
Leisure Friends
6/10
Pleasant
27 Apr 2025
Heidi
This was a good value.
Leisure Partner
8/10
Excellent
22 Apr 2025
Mark
Loved the restruraunts near the property and cleaning staff were super helpful dealing with some local issues. Cons..... safe was not bolted down and the music away from the property was loud on saturaday night ( not the properties fault.)
Leisure Family
10/10
Exceptional
10 Apr 2025
Edward

Outstanding service and location for a solid price

It is in a terrific location and was clean and their service was friendly and attentive and the price was very agreeable. the bed was comfortable and although the space is a little limited it served us just fine and I would recommend them to anyone considering staying in San Pedro!
Friends_and_family Family
10/10
Exceptional
29 Mar 2025
Patrick
Good staff and friendly neighbors. Also staying at the Palapa.
Leisure Friends
10/10
Exceptional
28 Mar 2025
Matthew
Thanks to Orlando and Shane our stay at Palapa House was easy and carefree. The property provides a view of the culture of San Pedro that can’t be beat. If you’re looking to soak in the Caribbean culture and sea, then Palapa House is for you!
Partner
8/10
Excellent
27 Mar 2025
Mark
Property right on the beach close to dining and excursions
Leisure Family
10/10
Exceptional
17 Mar 2025
Nicholas
The Palapa House was one of the best accommodation choices I made during my trip to Belize. This vrbo/condo style property is situated just outside the bustling main streets of San Pedro. The view from the upper balconies of the building is an astonishing uninterrupted shot of palms and ocean.
The room was spotless when I arrived, with more than enough towels (including beach towels) and shower amenities to last for my trip. The water pressure was acceptable and the temperature was great. The bed was super comfortable. If I had to nitpick, I wish there was somewhere to hang wet bathing suits/clothing and this is the only place during my stay that did not provide any filtered water. You are close by to multiple grocery stores to pick up water, but a couple of bottles on the counter would have been nice to tide over until I could settle in and head to the store.
The location was perfect. You are just a short walk away from all the shops and restaurants that San Pedro offers, plus there are several that are just steps out your door. I ended up eating at the Sandbar and Cool Beans more than once. Drinks at the Palapa Bar are pricy but delicious.
Orlando and Karla were a regular presence on the property and were always willing to answer a question or take care of an issue. Karla was particularly clutch with multiple outstanding restaurant recommendations.
I will be back to Belize at some point and the Palapa House will be at the top of the list for accommodations.
Leisure Self
10/10
Exceptional
11 Mar 2025
Ida

Best location!


I can't say enough wonderful things about my stay. The location is perfect, you are walking distance to everything in San Pedro town, there is a real beach and multiple tour companies right outside. We lost our key and Orlando went above and beyond to help us late at night. Not having a front desk is not an issue, it's all seamless and any issues that pop up will be resolved. We did not have any issues with parking our golf cart despite this area being very popular. I loved staying here instead of the resorts because it just felt like a more authentic experience. I will definitely stay here again!!
8/10
Excellent
05 Mar 2025
James
Overall was a great stay
Leisure Partner
10/10
Exceptional
26 Feb 2025
Lindsy

Great stay with family

My in-laws, husband, and I stayed in suite 7 for the past 4 nights and it was great! Really great location, very walkable to most things in town. We had a golf cart and always had ample parking spots. There are 2 bars literally within a stones throw to grab food or drinks. You can hear the live music from Palapa bar on the balcony, but surprisingly not from inside. That being said, the walls are pretty thin, so if you have people staying beside you, you will most likely hear them at some point. The water pressure is pretty minimal and the water takes a bit to heat up, but otherwise no complaints! Check-in was super easy and the directions were simple. There is no where to store bags if you want a late check out or early check in btw. It really depends on if they need your room to get ready for the next guests. So try to plan your arrival/depature times around 3 for arrival and 11 for departure. Otherwise, would definitely recommend!
Friends_and_family Family
10/10
Exceptional
19 Feb 2025
David
Beautiful views, great breeze on the 3rd floor.
Business_and_leisure Family
10/10
Exceptional
18 Feb 2025
Jenny
The Palapa House was in such a perfect location! Somehow still super quiet and peaceful, but central for walking to almost anywhere in San Pedro. The bed was super comfortable. We messaged a few weeks prior to our trip and got recommendations for a rental golf cart and were able to arrange that for easy airport pickup and use during our trip--so helpful!! And the morning of our snorkel tour, all we had to do was wake up, make some coffee, and walk literally across the beach to Chuck & Robbie's Dive Shop.
Partner
10/10
Exceptional
09 Feb 2025
Teresa J
I was in Unit 3 on the 2nd floor. No elevators in San Pedro so being able to walk up and down stairs is a necessity. I felt safe during the day and at night. I heard no street noise but did hear neighbors next door when they were talking loudly and the neighbors upstairs when it sounded like they were moving furniture around. But noise was really at a minimal. This site has a pool but did not use as it was a little cool. Would stay here again.
Leisure Self
10/10
Exceptional
09 Feb 2025
Randy
Great location
10/10
Exceptional
30 Jan 2025
Michelle
Clean, spacious, great beachfront location!
Leisure Partner
10/10
Exceptional
30 Jan 2025
tara
so close to everything and was super clean!
Leisure Partner
10/10
Exceptional
29 Jan 2025
Theresa

Comfy Palapa House

The location can’t be beat. Orlando was always very very responsive. We would definitely stay here again
Partner
10/10
Exceptional
21 Jan 2025
Michael
AMAZING
Friends_and_family Friends
10/10
Exceptional
19 Jan 2025
Wendy
the property was clean, the bathrooms functioning and the sheets clean. The kitchen was clean but did not have a stove, there was a microwave and a coffee machine. I had to buy my coffee, sugar etc. The beach area needed a little attention, but not usable. We had to go to the Palapa bar and grill for a swim, drinks and food. Eating out gets very expensive, my advise is to go nearby on the street and find a good local hole in the wall and eat very good cooked meals cheaply. We ate regularly at Yoli's Deli, I highly recommend it.
Leisure Partner
10/10
Exceptional
17 Jan 2025
Annie
Staff was always around cleaning the area and making improvements. They were friendly and available but unobtrusive. The beach is the front lawn. Area is beautiful and fulll of life.
10/10
Exceptional
11 Jan 2025
Ronald
I really liked that the place was close to most things. It also has very nice people working there especially I think her name was Krisa.
Leisure Self
10/10
Exceptional
02 Jan 2025
joel
We had a great time staying at Palapa House. Everything you need is within walking distance . So many restaurants with great food and drinks. You can't go.wrong at any one. . The rooms are very quaint and clean. Just the basics but that's fine because you shouldn't be spending time in your room on your vacation. Highly recommended and trying to plan our next trip this year . Clara and Orlando are the best on the property and will take care of all your needs. distance.
Leisure Partner
10/10
Exceptional
25 Dec 2024
Glenn
Excellent communication from property management, very clean, great location
Leisure Self
6/10
Pleasant
15 Dec 2024
Jaclyn
This is a great location! You’re close to lots of bars and restaurants. However, the bed had dirty linens when we arrived, the sheet had a large brown stain. The house rep came and changed out the sheet right away but left the dirty sheet in the living room. It made me nervous that the cleaners left such a dirty linen on the bed. It made me wonder what else they skipped out on cleaning . The home itself has everything you need, but it is quite dated and does not have much sunlight (we were on the ground level, it might be different if you’re not). Also, in a place where you cannot flush toilet paper down the toilet, I think a garbage can with a lid is essential in the bathroom. There is a trash can in the bathroom, but it does not have a lid. Check in was a breeze and communication with the house representative was quick and easy. Overall, not a bad place for the cost.
Leisure Partner
10/10
Exceptional
14 Dec 2024
Tracy
We had an amazing 7 night stay. Priced just right. Safe and Convenient to all our excursions, waterfront restaurants, downtown, supermarket and the water taxi. Room was comfy, air conditioning was top notch plus ceiling fans. Staff was friendly, Orlando checked on us almost everyday to make sure we didn’t need anything. The sunrise views from the balcony are awesome!
Leisure Friends
10/10
Exceptional
04 Dec 2024
David
Was a nice place right on the beach.
Leisure Family
10/10
Exceptional
28 Nov 2024
Neill
Great space close to the beach.
Leisure Partner
10/10
Exceptional
19 Nov 2024
Kevin
I really enjoyed this property! There were a lot of restaurants to chose from in walking distance. The Palapa House was very clean. Orlando and Clara who take care of the property are very nice and very helpful! (THE BEST) There is an amazing veiw of the ocean as soon as you open the blinds! I highly recommended this place if you come to San Pedro!
Leisure Partner
10/10
Exceptional
24 Oct 2024
Kevin
Accommodations were excellent & the staff on site to clean and maintain the property were available and friendly!. We would definitely staff at this property again!
Leisure Friends
8/10
Excellent
29 Sep 2024
Stephanie
Convenient location and friendly staff
10/10
Exceptional
27 Aug 2024
Daniel
This property was great. It was very close to downtown San Pedro, but was on the beach side so it was very quiet. Great view of the sunrise ower the water. We rented a golf cart and were able to park right in front. Beds and pillows were very comfortable.
This not a normal hotel, there is no onsite receptionist. They give you a code to a lock box to get your room key. There is a property manager that we saw taking care of the property several times. The only issue we had is check in was 3, and when I booked, they emailed me that there was an option to leave our bags if we arrived early. I let them know we would likely arrive about 12:30 and they emaield me that I could get my key early and drop my bag in the room if it was not ready yet. When we arrived there was no key in the box for us. I called the not that I was emailed and was posted by the lock box, but no answer. There was a group a girls getting ready to leave and they messaged the guy on Whatsapp for us and he came by about 10 minutes later with our key. no big deal, the rest of the stay was great. He said he didn't answer my call as he didn't know who it was, but will answer whatsapp. He should answer both as we didn't have access to whatsapp yet since we didn't have the wifi password yet.
Leisure Partner
10/10
Exceptional
20 Jul 2024
WAYNE

Five stars for the Palapa House

This was my fourth stay at the Palapa House. I lived in Belize for 18 years and had always recommended the Palapa House to family and friends. I since return every year to visit old friends. The grounds and pool have always been spotless, it's exceedingly private and the rooms are immaculate and well furnished. There is not an on site property office but a manager is available 24/7. Highly recommend.
Friends_and_family Friends
10/10
Exceptional
11 Jul 2024
Amber
Loved every minute of staying here
10/10
Exceptional
08 Jul 2024
Anesha
It was a good experience. No complaints!
It was close to a lot of restaurants.
Leisure Partner
6/10
Pleasant
26 Jun 2024
Arely
The Palapa House has a convenient location, with a view to the sun rise and beach.
Leisure Partner
4/10
Poor
20 Jun 2024
Khaseem
Excellent air con. Smells bit moldy. Easy checkin/checkout process. This is very similar to an AirBnb.
8/10
Excellent
04 Jun 2024
Crissy Marie
This property was in a perfect location!! Orlando was always available when needed and would check on us frequently. The place could use a gooooood cleaning. Ex- the bathroom tub/walls/area around toilet needs done “elbow grease” (smile) the knobs in kitchen kept falling off. The sofa being fabric holds odor and germs.
The floor could have been cleaned better but in all honesty we would stay again!!
There were plenty of towels, soap etc!
The internet went in and out but Orlando was there right away to troubleshoot!
The window in the bathroom allows someone to look into the bathroom if they are on the stairs next to the window! My suggestion would be a curtain for those that need just a lil more privacy
Again we would stay at the PH again!!!
Leisure Partner
10/10
Exceptional
03 Jun 2024
Brandi
Great location!
Leisure Partner
10/10
Exceptional
23 May 2024
Betty
Very convenient for walking to anything you need.
Nice breeze comes off water which makes it much cooler than inland area.
Leisure Family
10/10
Exceptional
07 May 2024
Erika
Absolutely wonderful stay! Highly recommend. Felt safe as a solo traveler.
Leisure Self
4/10
Poor
02 May 2024
Monique Deena
The room had a terrible odor. I did not have access to the room for a day. No refund was offered

Don't Stay Here
Leisure Friends
10/10
Exceptional
28 Apr 2024
David
Great view of the water from our patio! Great location made it easy to shop and explore San Pedro.
Leisure Family
10/10
Exceptional
22 Apr 2024
Kerry

Perfect Getaway

Great location. Incredible staff. Spacious room. Very relaxing.
Self
10/10
Exceptional
10 Apr 2024
Kay
Thoroughly enjoyed our stay at Palapa House. Walking distance to everything we needed, comfortable apartment with plenty of room. Nice balcony with chairs and table. Would very much recommend!
Leisure Partner
10/10
Exceptional
07 Apr 2024
Geralyn
Perfect location for walking to bars, restaurants, and excursion boats. Clean and comfortable. Great view. Love the little outdoor area for eating and the small pool to cool off in, which was quite adequate for only nine units. Decent response time on questions to staff. Only thing lacking, which is being very nitpicky I realize, were ice trays and salt and pepper. I did ask and receive the ice trays very quickly, though. Bought my own salt and pepper which was cheap and easy to attain, so no big deal. If I came back to Belize, this would be my first choice.
Leisure Friends
10/10
Exceptional
26 Mar 2024
Beverley
Fantastic location. Very friendly and helpful staff
Leisure
10/10
Exceptional
26 Mar 2024
mark
Great communication from the owners and property manager before and during our stay.
On site manager was very attentive to our needs.
I felt safer here than at a resort hotel.
Other guests were pleasurable and ‘looked out for each other’.
Leisure Family
10/10
Exceptional
19 Mar 2024
rob
The property was great and staff was friendly and helpful.
Leisure Self
10/10
Exceptional
14 Mar 2024
Cory
I love this spot in town. You can walk to dinning and shopping in town also it is close to the water taxis and air port. We had a great time . The property and staff are great.
Leisure Partner
10/10
Exceptional
12 Mar 2024
Patricia
Very nice updated room. Comfortable Bed.
Leisure Partner
10/10
Exceptional
14 Feb 2024
Erin
Great quaint place to stay right on the beach.
Leisure
8/10
Excellent
12 Feb 2024
Craig
Suite was nicer than expected. More like a condo than a suite. The location,however ,is very busy as it was right in the hub of San Pedro shore front.
Leisure
10/10
Exceptional
02 Feb 2024
Douglas
As above, highly recommend
Leisure Family
10/10
Exceptional
30 Jan 2024
Judy
We will definitely stay here again! It was very comfortable, well furnished and a great location. Nice pool and patio area. Good restaurants nearby.
Leisure Family
10/10
Exceptional
18 Jan 2024
Rebecca
This place was EVERYTHING we needed or wanted in a Belize vacation spot! PROS: Oceanfront, Clean, roomy suite, in-floor safe, GREAT pool, convenient to stores, restaurants, bars, excursions (fishing/snorkeling), balcony, WI-FI
CONS: Our golf cart was stolen parked right out front (this was NOT due to any fault of The Palapa House...don't let it affect your decision to stay here!) but a security camera upgrade could benefit these situations in the future! Shane, Orlando, Stacey and the Palapa team were so supportive of our situation; Shane even called us from HIS vacation in Ireland to discuss it!
Orlando made us feel welcome and valued as guests, and sweet Clara who does make-readies is such a joy! By the end of the week here we felt like family!
Leisure Partner
10/10
Exceptional
15 Jan 2024
Mike
Very convenient. No frills and reasonably priced. Room was clean, bed very comfortable, A/C very cool and comfortable. It’s right in the middle of everything. It’s not a resort area. It’s a fishing, diving, snorkeling town with great food and very kind locals.
Leisure Partner
10/10
Exceptional
15 Jan 2024
Alisha Marie
The property was beautiful. We did get a lower level large room. The picture showed a balcony and I don’t like being on the bottom. Kind of off putting to not really get a view. Golf carts always line the sand, can’t see beach. But overall great place
Leisure Partner
10/10
Exceptional
26 Dec 2023
Tanya Nikkole
We approached the property at night and my original opinion was not great. I refused to even approach the property. I was surprised bc the unit was very nice. It was obviously updated and very modern. The other guests were older but great and provided recommendations about places to eat and see. The property is also conveniently located steps away from the beach. My only drawback was there is no daily laundry service. It was difficult to get fresh towels. I also wanted our bedding changed daily but turned out not to be that big of a deal. I would definitely recommend to others and would book there again!
Leisure Partner
10/10
Exceptional
20 Dec 2023
Ahmed
Such a nice place; great view and close to everything.
8/10
Excellent
10 Dec 2023
Amanda

Paradise out your door.

Perfect little place right on the beach. Amazing views.
Partner
10/10
Exceptional
12 Nov 2023
Oscar
On the water.
Leisure Partner
10/10
Exceptional
03 Oct 2023
Kimerly
This was my first time in Belize and traveling solo, so I had lots of jitters about everthing.

I could not have asked for a better place to stay. The home was clean, directions provided for accessing the property were easy to follow, the location in proximty to acivities on the island & local tours was great, and convenience to places to eat & shop was easy to navigate (once you got the hang of it). Orlando, was very responsive.

As a suggestion for future guests - Palapa House could possibly include directions to the property as part of the instructions provided to guests (I printed my instructions knowing I would have limited data access, but I didn't think about navigation ahead of time). Once I landed I had no cell service and could only get access to WiFi if I stopped somewhere. Becuase of this, I was lost for about an hour trying to find the place. Mostly everyone I asked for help was familiar with Palapa Bar and Grill but not Palapa House - so even providing some key landmarks for point of reference would be good.

Now, with that said. That does not take away from how excellent of an experience I had at Palapa House. I would recommend this property and I would gladly return with my family.

Leisure Self
10/10
Exceptional
19 Sep 2023
Dave
We had a great stay. Beautiful unit and the pool is so refreshing
10/10
Exceptional
10 Sep 2023
Marc
Right on the beach. You can park your rented golf cart right out front. A small pool. Fully stocked kitchen. Plenty of dishes. A ocean activity center 100 feet away. Took a snorkeling excursion. Stores are walking distance to buy stuff you need. Three or four restaurants walking distance. Two bars. Rooms are clean. No bugs. The staff is attentive fixing a leaky sink immediately.
Leisure Family
10/10
Exceptional
07 Sep 2023
Jon
Great property. Great staff. All met expectations at a minimum! I would come back.
Leisure Partner
6/10
Pleasant
10 Aug 2023
Erika
The place was nice but doesn’t match the ocean front.
Leisure Partner
10/10
Exceptional
09 Aug 2023
Brett
Great location and very clean.
Leisure
10/10
Exceptional
31 Jul 2023
James
If you’re here to hit up water excursions, scuba/snorkel, check out the best of San Pedro and do some island hopping then this is the place for you. Location arguably can’t be beat as it’s just outside of the downtown and tucked right onto the beach which is quiet and has beautiful views and strolls in the sand.
There are tons of convenient dining options and shopping to get anything you’d want, the best restos in San Pedro are max 10 min walk away. You can park your golf cart right out front.
The place itself it’s fine and dandy, clean, with everything you should need. The operators are super responsive and staff are always around taking care of the place. The pool seems like a 1 but I didn’t see anyone in it in a Week because there is just so much time in water on Ambergris.
1 for Chuck and Robbie’s dive shop across the street.
Pro Tip: walk up and down the beach as your fast route in and out of San Pedro to avoid the Main Street w golf carts flying up and down. Faster, cleaner, more beautiful.
Leisure Self
10/10
Exceptional
27 Jul 2023
Michael
super clean, great location across from dive shop, grocery stores and restaurants walking distance
Leisure Family
8/10
Excellent
12 Jun 2023
Jeffrey
The property was great in regards to location. Beach front while local shops and authentic foods are just right around the corner. Staff Orlando and Claire were amazing, polite and helpful. Bed was comfy. We would stay here again if we ever come back to San Pedro.
Leisure Family
10/10
Exceptional
11 May 2023
Nancy
Palapa House was very clean and staff was super friendly and helpful! Will definitely stay again.
Leisure Partner

Location & surroundings

The Palapa House
55 Boca Del Rio Drive Ambergris Caye, San Pedro, Belize

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The Palapa House

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