Name: Alaia Belize, Autograph Collection
Address: Sea Grape Drive Po Box 266, San Pedro, 00000, BZ

10/10

Exceptional

04 Aug 2026

Erica

GREAT RESORT EVEN BETTER STAFF EVERYONE WAS SO HELPFUL AND KIND VERY ON TOP OF ALL OUR NEEDS THE ROOMS WERE CLEAN NO COMPLAINTS LOVEEEE THIS RESORT I WILL BE BACK !

10/10

Exceptional

02 Aug 2026

Melissa

I thoroughly enjoyed my stay at the resort. Ashley, Elroy, MsMinnie, Chris - pool bar and the entire staff were fantastic!!! Service was excellent, hotel was clean and I loved my room. Will definitely return Wish there were more activities for the price.

10/10

Exceptional

02 Aug 2026

Mariam

Awesome experience! Will come back again

10/10

Exceptional

31 Jul 2026

Duke

Ensure to book your flight from Belize City to San Pedro through the hotel after you book your trip through Expedia.

10/10

Exceptional

31 Jul 2026

Theresa

⭐⭐⭐⭐⭐ 5/5

Alaia Belize completely exceeded my expectations and has become one of my favorite resorts. From the moment I arrived until the day I checked out, every detail reflected luxury, hospitality, and excellence. This was more than a vacation. It was an experience I will remember for years to come.

I booked the One-Bedroom Ocean View Suite, and it was even better than I imagined. The suite was incredibly spacious, well over 1,000 square feet, with one and a half bathrooms, a full kitchen, a large living area, and a beautiful oversized balcony overlooking the breathtaking Caribbean Sea. It never felt like I was staying in a hotel. It felt like I had my own luxury residence.

Before my arrival, I arranged a special celebration package with the resort that included wine, a cake, balloons, roses arranged on the bed, and personalized decorations. I shared my vision, colors, and message with the team, and they executed every detail beautifully. Walking into the room and seeing everything perfectly arranged was one of the highlights of my trip. It felt like something straight out of a luxury travel magazine. I was genuinely impressed.

The staff made this trip unforgettable. Every interaction, from the front desk and concierge to housekeeping, security, restaurant staff, bartenders, and everyone throughout the resort, was warm, welcoming, and professional. Housekeeping serviced my room every day, and it was spotless each time I returned.

10/10

Exceptional

27 Jul 2026

Darryell Gene

Initially I was off put with the hotel because I wanted to book a 2 bedroom suite when I initially booked a one bedroom suite. They wouldn’t cancel my room so I can rebook even though it was less than 24 hours. I felt like this was going to be a horrible hotel but I was completely wrong. This hotel was AMAZING! I honestly wanted to cry when it was time to go. The staff were extremely friendly and helpful. I had room 1157 which was a one bedroom suite with an ocean view. Erick and Nathan were amazing and extremely helpful. Erick made this trip smooth and easy. He gave suggestions on what to do and where to go. He made sure I knew what time to be back to the water taxi for pick up and even wrote down notes. He went above and beyond. Nathan answered any and every question I had. He helped me when needed with the restaurants. Also, gave me a small tour od the hotel property going over all the amenities.
They both made this trip one to remember

10/10

Exceptional

26 Jul 2026

Antonique

I stayed on Oceanside view, although it’s not an actual beach the view was beautiful . Staff kept grounds clean including my room. No issues with anything on the resort. There are not a lot of activities to engage in on the resort but they offer excursions and transportation you can book through them. Beyond the Reef was amazing I suggest booking with them. Only downside is a strong smell of Sargassum which taints the smell a lot but I spent a lot of time around the town so didn’t bother me as much. They also offer a birthday set up for the room. Thank you Alaia for an amazing first trip to Belize. Will be back !

10/10

Exceptional

24 Jul 2026

Lyric

I loved everything about it ! Literally an amazing stay

8/10

Excellent

22 Jul 2026

Anthony

I had a great experience at this resort, beautiful hotel and helpful staff. The only thing I would recommend is how purchases are billed by room number. There isn’t something that is scanned so the bill is correct when checking out. You simply tell the staff member your room number and the room is billed, however there is human error with this approach. When I checked out system was down so I didn’t get to see the bill at the time, a hour later I receive the bill and there were charges on my bill, that I did not use.

10/10

Exceptional

21 Jul 2026

Leesha

Centrally located amazing gym amazing food. I definitely will be back in February and I will be staying.

Partner

10/10

Exceptional

19 Jul 2026

Aeisha

Everything was amazing 5 stars. Joe and Erick were wonderful. Can't wait to come back.

Family

10/10

Exceptional

18 Jul 2026

Martin Diego Saenz

Everything was great.

Family_with_children

10/10

Exceptional

18 Jul 2026

Ronald Mantao

Staff was very courteous professional and kind. Rooms were very clean and maintained. Pool side Staff ( Johnny provided excellent service to my wife and I . 5 🌟's ) .

Partner

10/10

Exceptional

16 Jul 2026

Regina

Everything was beautiful until was very clean staff was friendly the food was good

Family

10/10

Exceptional

15 Jul 2026

Shena

Everything was A1

Friends

10/10

Exceptional

12 Jul 2026

Sierra Trenae

Our stay in San Pedro, Belize was absolutely amazing! We stayed at this beautiful hotel in Belize while celebrating a wedding. From the moment we arrived, the staff made us feel welcomed with their warm hospitality and exceptional customer service.
The property was beautiful, clean, and well maintained. Our room was comfortable, spotless, and had everything we needed for a wonderful stay. The location was perfect, with easy access to the beach, local attractions, and delicious restaurants.
The food and drinks were excellent, and the atmosphere throughout the resort was peaceful and inviting. Every day felt like paradise, and we truly didn’t want to leave.
If you’re looking for a place to stay in Belize, I highly recommend this hotel. We made unforgettable memories and can’t wait to come back!

Partner

6/10

Pleasant

12 Jul 2026

Annette

Resort was OK - not a lot to do in Belize. Food was OK. Great staff- very clean room/resort

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

Wasani

Room was clean, staff was very helpful, and the pools were warm. My stay was perfect. I would definitely return.

Family

10/10

Exceptional

10 Jul 2026

Darius

The Alaia definitely lived up to our expectations. We would stay there again.

Friends

8/10

Excellent

05 Jul 2026

MARIA

Great hotel with great food. However, don’t count on getting in the ocean.

10/10

Exceptional

01 Jul 2026

Melvinesha Deshondra

My stay was absolutely beautiful and warm welcomed. The resort was beautiful and well maintained, very clean and the staff was AMAZING!!!

Partner

10/10

Exceptional

27 Jun 2026

Charles

I would recommend this hotel if you visit San Pedro, Belize

Self

10/10

Exceptional

26 Jun 2026

Lenika

The staff is what makes my review 5 stars. The housekeeping crew, Chrissy, always had a smile as she passed by and checked on us to make sure we had what we needed. Johny continued to check on us when we were poolside and delivered great food/drink service. Eric greeted us from the beginning and gave us the signature Alaia drink and conversed with us whenever we saw him. So pleasant to talk with him. These are just a few of the names that helped make our stay enjoyable.
The property is so pretty and we loved walking around the grounds. The food was good as well and we ate on the property often. The gym was clean and had the equipment we needed. We didn’t explore too many of the drinks but the ones we had were tasty and my husband liked the local beer. We will be back.

10/10

Exceptional

23 Jun 2026

Roshana

We loved and enjoyed everything about our stay!! Very clean rooms, bed was comfortable, property amazing!! Staff were very nice. They greeted you
With smiles and were very helpful. Everything was top tier!!

10/10

Exceptional

22 Jun 2026

Tamica

Amazing best stay ever!

Partner

10/10

Exceptional

22 Jun 2026

Luis

Everything was excellent!

Partner

6/10

Pleasant

21 Jun 2026

Danny

Did not meet expectations. Onsite dining options were limited and food just ok. Limited onsite activities.

Partner

10/10

Exceptional

20 Jun 2026

Timika

Amazing!!

10/10

Exceptional

19 Jun 2026

Dave

The staff provided first-class service.

Partner

6/10

Pleasant

19 Jun 2026

LaTonya

I would love to give Alaia Belize hotel an excellent review so I'm going to based this on how terrible the check-in was. The room was beyond beautiful. My negative feeling and frustration came from the check-in staff and Hotels.com. Purchased my room through this website and when arrived was told that my room was on a restriction so I couldn't get into my room. Was told I had a double booking and I had to pay again for the other room they apparently had me booked for which was a Ocean View and not the Garden Reef room. Showed my reservation and again and was told that I can't get into my room because of a restriction from HOTELS.COM. Now mind u this hotel policy is to take the money out right then and there. So they basically charged me twice from the website and then at the front desk because of this mess up. Called Hotels.com to try and get this resolved which made me spend my whole vacation repeating myself to a different person each time. And keeping me on the phone for over hours trying to prove that I had to pay again for another room just to get my refund. Hotels.com having issues saying they can't reach anyone at the hotel. When they clearly spoke to someone the day of check-in. And then whatever points I was going to get off this stay I just lost because one of the staff member had me repurchase my reservations through another 3rd party (Expedia) and not the Marriott. So, no points from either. Granted, they did give me a deal but that was too much of a headache.

Friends_and_family Friends

10/10

Exceptional

17 Jun 2026

Roderick

Excellent Resort. The services are pricey but in if the best resorts in the island.

Partner

10/10

Exceptional

15 Jun 2026

Kenyonda Raychell

Property was beautiful, well maintained. Clean our room everyday. The pool was good.

Friends

8/10

Excellent

12 Jun 2026

Alice

Did not like the fact that there is no actual beach to enjoy the water, and lots of seaweed which leave the area around the resort smelly. I hear from the locals that this is an ongoing issue otherwise the hotel was nice just horrible smell at times

Partner

10/10

Exceptional

12 Jun 2026

Dothenia

Loved it

Self

10/10

Exceptional

11 Jun 2026

LaShayla

Wonderful staff and amazing place to stay in San Pedro

8/10

Excellent

10 Jun 2026

Bernadette

Initially assigned a room with an awful view but was able to move. Additionally, it was for a birthday trip which I informed in writing and literally informed to 10+ staff but the bday cake was never ordered. Which was a small thing but annoying because it was avoidable and would’ve made it that much more special.

Family

10/10

Exceptional

09 Jun 2026

Cadricia

Our honeymoon was amazing and so was this resort from the staff to our suite. The staff were friendly, attentive and very helpful. I will definitely be back.

Partner

10/10

Exceptional

07 Jun 2026

Iran

Very nice room, super clean and very well maintained property. Would definitely recommend and come back. Rooms were spacious and comfortable.

Partner

10/10

Exceptional

06 Jun 2026

Tiffany

This was a great hotel to stay at and I enjoyed the amenities. The room was clean and the staff were great and accommodating

Friends

8/10

Excellent

04 Jun 2026

LouAsia

I really enjoy my stay, staff was super helpful when needed every one except Veronica. Would love to join back again

Partner

10/10

Exceptional

02 Jun 2026

Marcia

Property was very clean and well maintained.

Friends

10/10

Exceptional

01 Jun 2026

NICOLE

Resort was very well kept and nice and clean. Booked the one bedroom villa and it was breathtaking. Food was excellent as well

Family

10/10

Exceptional

29 May 2026

shaquille

Great place to stay

Friends

10/10

Exceptional

28 May 2026

Cadejia

Beautiful resort and super helpful staff! Just loved the whole place overall!

Self

10/10

Exceptional

26 May 2026

Jenny

We loved our stay at the Alaia! We would definitely recommend this beautiful resort.

Friends

10/10

Exceptional

26 May 2026

Milton

great stay very clean and friendly staff

10/10

Exceptional

24 May 2026

Nicole

This was our 3rd time visiting. We always have a great time. Great food, great people and the culture was outstanding. Very clean property, staff was awesome.

Partner

10/10

Exceptional

23 May 2026

Jean

Super clean , good staff, close to local food and shops

Partner

10/10

Exceptional

21 May 2026

Stephanie

Just spent 5 days and 4 nights at this beautiful resort. We booked the 1 bedroom suite with the adjoining studio suite. Perfect for our family of 4. I would highly recommend

Friends_and_family Family

10/10

Exceptional

20 May 2026

Shannon

The Alaia was a wonderful stay. The staff is very helpful. The rooftop bar was spectacular. The main pool as well as the garden pool are excellent. The bars were amazing. I’d highly recommend the Alaia. I’ll definitely be back again

Friends

10/10

Exceptional

20 May 2026

Dante

Awesome place, awesome staff.

4/10

Poor

17 May 2026

Amanda

Belize has been on my bucket list of places to travel. The opportunity to visit was presented to celebrate my son’s 13th birthday and my partner’s birthday since they both enjoy snorkelling, diving and being in the sea.
We booked our trip to stay at Alaia Autograph as it was listed as a 4.5-5 star hotel. My family and I were displeased with the inability to swim in the sea from the beachfront due to the sargassum which was not being managed properly as it was building up on the beachfront. You couldn’t even take the kayaks out because it wasn’t maintained. We went on two snorkelling excursions( Mexico Rocks & Hol chan marine reserve); which we enjoyed and got great footage of wildlife. Other than that going to San Pedro was disappointing, who goes to the Caribbean to only swim in a pool. The hotel promotes/advertises activities like kayaking and paddling and we weren’t able to do that. A luxury property should be transparent about beach conditions and provide alternatives when advertised amenities like kayaking are blocked. We expressed our concerns to hotel management and received a mediocre response. They suggested us to go to Secret Beach which we did but to go there every day which is over 2hr drive round trip was not worth it. Also there’s a lack of entertainment in the evenings at the hotel. Not interested in going back to there.

Family_with_children

10/10

Exceptional

16 May 2026

Casey

Solo Travel to San Pedro, and had a wonderful experience at Alaia Belize. It’s a beautiful property, well maintained and very clean. Great service., great food, kind staff. All around great experience.

Self

10/10

Exceptional

15 May 2026

Ryan

Beautiful Hotel. NO BEACH or Swimming on East side of Caye. Anywhere. Sargassum. Spent a lot of time cruising to west side, but you stop a bunch and see the town, hit all the spots. Hotel was fantastic, not sure how you do it different.

Partner

10/10

Exceptional

14 May 2026

Frantz Delys

Driving around San Pedro on the golf cart I’d have to say this place looks like the nicest resort on San Pedro Island. The room we had was like a one bedroom apartment with a half bathroom. Would definitely recommend this resort and would definitely stay again.

Partner

10/10

Exceptional

13 May 2026

Adjoa Nketia Kensah

Awesome hotel nice stuff drinks was great but food was ok

Family

10/10

Exceptional

12 May 2026

James

Everything about the property exceeded my expectations.

Self

10/10

Exceptional

10 May 2026

Jerome

👍

10/10

Exceptional

10 May 2026

Dean

Loved our weekend here. The property rooms amenities were all 10/10! Went diving with the in premises dive operation and they were top notch!

Partner

10/10

Exceptional

09 May 2026

Rachelle

Excellent customer service, staff was very professional, responsive and helpful. The food was great and always fresh. The drinks were amazing and you can tell every detail was paid attention to! The room was cleaned promptly every single day!

Partner

8/10

Excellent

09 May 2026

Robert

Seaweed smell was unbearable at times

Partner

10/10

Exceptional

07 May 2026

Erda

There could be more entertainment, the lounge was barely used because there was no real entertainment. There is really no beach, or access to the beach. The area is beautiful but you can't swim in the beach water from the property. Other than those two things the resort is beautiful and service was exceptional.

Partner

10/10

Exceptional

03 May 2026

Charles

Amazing experience

10/10

Exceptional

30 Apr 2026

Tangy

The staff were amazing from day 1 to the end!

Friends

10/10

Exceptional

30 Apr 2026

Shaun

Amazing property and staff was extremely attentive! We will be back!

Partner

10/10

Exceptional

29 Apr 2026

Natasha

I’m was able to check into the room early and all the amenities were superb! The room and view looked amazing.

Partner

10/10

Exceptional

29 Apr 2026

Stephen

The staff was top notch! Always checking on you and remembering your name by the 2nd day. Concierge was perfectly capable when it came to excursions or renting a golf cart. If we are in this part of Belize again, we will definitely be staying here.

Partner

2/10

Poor

27 Apr 2026

Jason

Everything was fine until checkout. Despite having informed us multiple times that breakfast was included in our stay (at check-in, and throughout), they proceeded to charge us at check-out knowing we would have little time to contest it before our flight. Finally they agreed to check CCTV / voice recording history but eventually never contacted us again. We reached out again via their website but again radio silence. Watch out for this trap

Friends

10/10

Exceptional

26 Apr 2026

Tamara

Great
Property exceeded expectations

Partner

10/10

Exceptional

26 Apr 2026

Kyle

The hotel stay was clean and safe. The staff were friendly. The food was wonderful!

Partner

10/10

Exceptional

25 Apr 2026

Terrence

Amazing hotel. Very clean, room was very nice, pool was amazing and staff was absolutely incredible. Definitely recommend!!

Partner

10/10

Exceptional

24 Apr 2026

Tiffany

Great stay !

Self

10/10

Exceptional

22 Apr 2026

Eunetra

The property was amazing! Food was nice and fresh, service was 5 star, prime location, the rooms are spotless and cleaned daily. I will be coming back.

Partner

10/10

Exceptional

22 Apr 2026

Krystal

Stayed at the reefhouse 2 Bedroom suite. It was great. All the amenties. Full kitchen, 2 bathrooms. No complaints juss wish I couldve stayed longer. Like the idea of golf carts for transportation. Make sure you got your license to drive. Will definitely return

Friends

10/10

Exceptional

22 Apr 2026

Raymond

The kitchen is well staff with everything you needed.The place was clean.The service was great.

Partner

10/10

Exceptional

20 Apr 2026

Leanne Marie

Everything you need in one spot and great location

Partner

10/10

Exceptional

20 Apr 2026

Danielle

Beautiful grounds. Helpful staff. Great drinks and food!

Family

10/10

Exceptional

04 Apr 2026

Kiana

We loved staying at the Alaia resort. The room was clean, the staff was friendly, the air conditioning worked well and the property was well taken care of. We will definitely be coming back!

Partner

10/10

Exceptional

30 Mar 2026

Joseph

From the time we were picked up at the airport until the time they dropped us back off, everyone at the Alaia was top notch. Our room was amazing, the pools were really clean and not crowded, the food was good and service was really great.
Honestly, I have nothing below great to say about any aspect of the resort.

If you are scheduled excursions, make it easy and use the resort as there is minimal savings to search it somewhere else.

Take advantage of the morning coffee and walk to a breakfast stand for a fry jack breakfast, you will not be disappointed.

Family_with_children

10/10

Exceptional

29 Mar 2026

iesha

The staff were very nice and helpful

Partner

10/10

Exceptional

29 Mar 2026

Janet

The room was beautiful and clean. We were on the 4rh floor and had 3 balconies all with beautiful views. We dis thw all inxlusice so really didn't cook in the kitchen, but it was fully equipped had we wanted ro. The food at all their restaurants waa amazing and the staff couldn't have been friendlier. We would dedinitely go back

Partner

10/10

Exceptional

24 Mar 2026

Andre

It was great!

Family_with_children

10/10

Exceptional

23 Mar 2026

Shkeirra

Loved the property! The staff were friendly and very accommodating. Enjoyed the food and pool.

Partner

10/10

Exceptional

22 Mar 2026

Michael Rahime

Beautiful resort

Partner

6/10

Pleasant

12 Mar 2026

Ananth

yes

Family_with_children

10/10

Exceptional

06 Mar 2026

Vanessa

Property was amazing! The staff went beyond for me after leaving my swimsuits and Stanley cup (gift from my kids) back on the Mainland. They did everything possible to make sure I got them back! Pool and beach view was amazing! Food was delicious! I can’t remember the bartender name but she is a young melanin skinned pretty young lady. She made the first best impression my first night there! She definitely needs recognition!

Partner

10/10

Exceptional

04 Mar 2026

Janae Wilson

Very nice resort. Clean rooms, nice amenities, good food and great vibes.

Friends

10/10

Exceptional

02 Mar 2026

Dana L

This property was excellent.

10/10

Exceptional

28 Feb 2026

Gordon

Excellent room very spacious and clean no issues. Staff was super nice. Location is convenient great with golf cart rental to get around

Partner

10/10

Exceptional

24 Feb 2026

Norrisa

It was wonderful

Partner

10/10

Exceptional

22 Feb 2026

Nijae

ABSOLUTELY LOVED IT HERE!! I plan to come back to Belize pretty frequently and would choose to stay here every time. The staff was amazing, the room was clean, and the property was gorgeous. 10/10 recommend.

Family

10/10

Exceptional

20 Feb 2026

Deborah

We stayed at the Reef House, which was perfect for us. It was very well appointed and clean. The resort amenities were excellent, particularly the pools. The food at Sea Salt and The Deck was excellent, and our grandkids loved the Ocean Pizzeria.

Family_with_children

6/10

Pleasant

17 Feb 2026

Bryan

This was my second stay at Alaia. The property is beautiful, the atmosphere relaxing, and the food was excellent.

Some issues stood out. The shower temperature fluctuated from very hot to warm. The drapes don’t fully overlap at night, affecting privacy.

Service at the pool bar was inconsistent on both stays. I waited long periods while staff talked among themselves, sometimes with more staff behind the bar than guests waiting. On one occasion, I left to buy a drink elsewhere. My wife and sister had similar experiences. My wife was asked if she was staying at the hotel and for her room number before being served, while another guest nearby was served first.

Additionally, I requested a plunger before leaving for a tour. It wasn’t addressed, and I had to follow up at the front desk around 1 a.m. after a long day.

Overall, the property has strong potential. With more consistent service and follow-through, it could match the quality of its setting.

Family

10/10

Exceptional

13 Feb 2026

Victor

Amazing

Partner

10/10

Exceptional

13 Feb 2026

Patrick

Superb.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Trevon

Our stay at Alaia Was amazing. From the time we arrived to checking out was Top Tier Guest/Customer Service. Love the welcome drinks and tour of the property. Room was amazing and super clean. Views of the property and Beach. Blue Hole

10/10

Exceptional

11 Feb 2026

christie

This place was amazing! I would definitely go back there.

10/10

Exceptional

10 Feb 2026

james

Great hotel with a wonderful staff. We had a fantastic time. Good food and the bartenders were awesome.

Leisure Partner

10/10