Name: Sapphire Beach Resort
Address: 10 Miles North of San Pedro Town, San Pedro Town, Belize, BZ

10/10

Exceptional

28 Jul 2026

Lisa

The property and surrounding area is absolutely beautiful! The staff is very friendly and helpful. The only downside is the distance from the town of San Pedro. Ten miles is a lot when the mode of transportation is a golf cart and the road is bumpy and dusty. However, if you’re looking to get away from the town and just have a relaxing trip, there is no place better than Sapphire Beach Resort.

10/10

Exceptional

16 Jul 2026

Marcelo

Beautiful well maintained resort with excellent staff from time you arrive until we left!

Partner

10/10

Exceptional

21 May 2026

Theresa

Helpful staff, very polite security guards. They constantly checked on us and offered suggestions on activities. The food at Gems restaurant is excellent. The sargassum was a little unpleasant but nothing against Sapphire.

Partner

8/10

Excellent

05 May 2026

Trey

It was a nice spot. A little off the beaten oth

10/10

Exceptional

27 Apr 2026

Thomas

Very nice property.

10/10

Exceptional

20 Apr 2026

Lance

It is definitely a long treck on a bumpy rd with a golf cart to get there. But once you're there it's a pretty nice place to unwind and get away from everything. Definitely stop by one of the supermarkets on your way out to stock up on supplies. But if you don't the restaurant has very delicious breakfast, lunch and dinners at a very reasonable price. All of the staff was very polite and helpful with anything we needed. Will most definitely stay there again on our next visit out that way.

Family

8/10

Excellent

20 Apr 2026

LaShanda Michelle

I love that it was nice and secluded. No large crowds. But this is an older property. There's some wear and tear with the pool furniture. But overall the property was well maintained. I wish the pool bar would have been available but I understand it is considered their slow season when I was there April 14-18. Also, please know this property is about 45 minutes from the ferry, airport and most of the popular resturants.

Self

10/10

Exceptional

01 Apr 2026

Igor

Excellent and professional service

8/10

Excellent

28 Mar 2026

Michelle Deanne

Tiki bar well stocked, Super helpful staff, unit decor eclectic, but very clean. Food atGem restaurant fabulous. Can walk to other locations from resort. Can take a cart anywhere from there. Get cart from town if you can, resort prices are really high. Can book excursions from resort and super helpful that way. Ask for beach front, views are awesome.

Friends

8/10

Excellent

22 Mar 2026

Kit

We stayed in a 2 bdrm ocean view. It was very nice. We had a golf cart and had plenty of parking. We arrived late but the staff were waiting for us and delivered our luggage to our unit.

Family

10/10

Exceptional

26 Feb 2026

Tiffany

Lovely rooms but housekeeping only goes until 10am. That said if we needed anything they sent it over immediately

Family

10/10

Exceptional

22 Feb 2026

Shelli

The staff were perfect for the setting. Relaxed and willing to help with anything from getting water and towels to advice on local culture and booking adventures.

Partner

8/10

Excellent

23 Jan 2026

DOMINIQUE

Rooms were great and clean.

Leisure Partner

8/10

Excellent

16 Jan 2026

Jeffrey Scott

Bartender was awesome

10/10

Exceptional

10 Jan 2026

Jonetta

We enjoyed our stay at Sapphire. Our apartment was spacious & clean. The entire staff was friendly and helpful.

Partner

4/10

Poor

05 Jan 2026

Jamie

Although the room itself was ok, we felt a bit mislead about certain things.

We arrived late after a long drive on a very bumpy road. Check in was short and no real instructions about the resort were given.

The website says daily housekeeping but that didnt happened. We had to ask for our room to be cleaned half way through our stay. Then was shocked to be charged $20 US for the service, the cost wasnt the issue but all they did was take out the garbage and recycling and swapped out towels, they never restocked toliet paper, dish towels etc.
The room was not clean when we arrived as we found peanuts all over the carpet when we folded up the hid-a-bed in the living room. Had we been instructed as to where to take our garbage and recycleing we would havd gladly taken care of it.

Staff was nonexistent during our stay, hardly seen them and unless you went to find them they were never around.

Trying to lock and unlock our room took sometimes up to 5 minutes to do as the tumblers were so rusted.

We felt like the resort was very unwelcoming to non-owners. Other than a few other guests there was no interactions with people at the resort. No music playing, no atmosphere, very dull. And the bugs were horrendous! We know the resort is not to blame but you could hardly we outside unless the sun was shining, which sadly wasnt much while we were there.

We will say Wilbert at the bar was the highlight of our trip. Restaurant was good.

Leisure Friends

10/10

Exceptional

04 Jan 2026

Connie

Although 10 miles on Ambergris Caye is a long travel time, Sapphire beach Resort is worth the drive. The staff is willing to help with accommodations of flights from Belize City, transport from San Pedro to the resort, and renting a golf cart. Being away from San Pedro gives you relaxation when you want it and it is close enough to enjoy the city as well. Would visit again!

Leisure Family

8/10

Excellent

29 Nov 2025

Alicia

Good customer service.

Leisure Self

10/10

Exceptional

23 Sep 2025

Pamela

It was convenient to scuba dive from this resort, because a local dive shop picks up divers right from the resort’s dock. Food was delicious and the accommodations were very comfortable and beautiful. Super nice staff.

10/10

Exceptional

15 Jun 2025

Tina

Place was very accommodating. Only thing is proximity to downtown. One hour golf cart ride. But I would stay again!

Friends_and_family Family

8/10

Excellent

01 Jun 2025

Jorge

Pool needs paint and advertize cable tv which they don't have only wifi. If you don't subscribe to streaming apps you got no tv. Beach is terrible, you can't swim in it, it's so far from everything you need a car or gulf cart.

Friends_and_family Family

10/10

Exceptional

30 May 2025

harold wayne

LIke the distance from town

Business_and_leisure Family

10/10

Exceptional

30 May 2025

Jessica

The staff was amazing, very friendly and attentive. The location was peaceful and quiet.

Partner

10/10

Exceptional

20 May 2025

Jason

Everything was great!

Leisure Friends

10/10

Exceptional

30 Apr 2025

Lisa V.

Sapphire Beach Resort appears to be an excellent choice for travelers seeking a peaceful and comfortable beachfront retreat with outstanding service and amenities. While its location is a bit removed from town, this contributes to its tranquil atmosphere.

Business_and_leisure Self

10/10

Exceptional

19 Apr 2025

Wesley

The resort staff and location are excellent. It is far enough out of town that you feel you have the whole area to yourself, which was exactly what we wanted! The resort staff is super friendly and will help you out with any questions or anything you need.

Leisure Partner

10/10

Exceptional

29 Mar 2025

Frank Lawrence

could have had better room cleaning/change of towels...

10/10

Exceptional

27 Mar 2025

Matthew

Really enjoyed our stay. Food was great onsite but not great value, our server ms Vicki was lovely. limited options nearby. Bar was great when it was open; Wilbur and Edwin were great. Pools and property were clean and meticulously maintained. Loved our single poolside room. The kitchen was well appointed and very clean. It was high sorgrass season on the beach and you’d need a bulldozer to deal with that stuff properly. Definitely rent a cart in town on your way in so you can visit some other beaches. Fishing off the dock was great. We took advantage of the bikes and kayaks on site. Staff were awesome, friendly and attentive. Overall we had a great experience. The beaches in the immediate vicinity north and south were covered in trash - definitely not the resorts fault, but someone should deal with it. The Saturday BBQ is not to be missed! Thanks Sapphire Beach Resort!

Leisure Partner

8/10

Excellent

21 Mar 2025

jaime

It’s a very peaceful property and well kept grounds. The food is good and reasonably priced.
You must have a golf cart to get anywhere as it is quite a drive to town but great for spending the day doing something away. This is a great place for relaxing, not a place if you need to stay busy.

Leisure Friends

10/10

Exceptional

03 Mar 2025

Tracy

Loved the resort. Good pool areas
Rooms were clean and well maintained. Security (shout out to Marco) was fantastic. He was so helpful and always met us in the parking lot to make sure we got in okay. If you are an animal lover, there are cats and dogs to keep you company. Friendly, but well behaved. Must have golf cart to get around, but the drive is exciting and you notice something new every time! Locals appreciate a drive to or from work if you have room. Very safe.

Leisure Friends

8/10

Excellent

02 Mar 2025

Terri Butler

Nice setting. Friendly staff. Gem Restaurant is excellent. Unit I was in desperately needed updates to kitchen and bath. No screens, so no listening to the ocean inside. Road to resort is in extremely poor condition.

Leisure Friends

8/10

Excellent

24 Jan 2025

Anne

Nice property quiet area and relaxing. Food at the restaurant was good.
Seaweed on the beach was excessive and not cleaned up even though there was staff to do the job so difficult getting in and out of the water. Extremely expensive for transportation to leave the property

Leisure Partner

8/10

Excellent

13 Dec 2024

Arthur

Loved the beach front accommodations. Great service and pleasant stay

Leisure Family

10/10

Exceptional

26 Jul 2024

Jennifer

We enjoyed our time at the property and I personally would live there at the property. :-) The only things that drove me crazy was the grime and rust around the sink and all the mosquitos in the area. Couldn't enjoy the pool because the bugs kept on biting. You are literally attacked by them as soon as you walk out the door. Couldn't swim at the beach because of the seaweed, but there were people attempting to clean it up but you cant control the sea.

Also, the location of the property is located in Mexico Rock and about 45 minutes - 1 hour on a golf cart from the water taxi in san Pedro and depending on the weather conditions. Please take that into account when going.

Secret beach is about 20-30 minutes by golf cart.

Please purchase food in town before coming in as there are no markets and very limited food options in the area.

Overall, I would recommend if you want something quiet, secluded, and away from the hustle of the city.

Leisure Family_with_children

10/10

Exceptional

13 Jul 2024

Maria

Excelente servicio. La comida deliciosa y abundante. Ampliamente recomendado para unas vacaciones tranquilas y relajadas.

Leisure Partner

2/10

Poor

26 Jun 2024

Johanna

The staff at this resort were very rude. And everything was about a money grab. I even had to remind the staff several times About the VIP package which included free breakfast . After having a disagreement with the front desk, employee, Lisandro, he then advised the Staff working at the dining restaurant to charge us for items that we previously were told we were included in the free breakfast package . He had the staff repeatedly come back and charges for different items after the disagreement . They claimed there was 24/7 available for assistance, but when we called for several different issues regarding our room, no one answered the phone until the next day around 10 AM. The air conditioner, and two out of three of the rooms were not working. We asked him to take a look at the toilet that would not flush, they sent a maintenance man who did not look and told us that it was fixed. We then had to ask him to go back and look at the bathroom, which then forced him to actually fix it. These people were rude and unprofessional, and I will not recommend this stay to anyone.
They tried to charge my card without my permission/authorization for an activity that I told them I was not going to partaken and was simply considering it. No written contract, nothing was agreed-upon for this activity, and because they were upset that they could not make that money, they proceeded to charge my card, even after I told them no. As someone who travels quite frequently, this was not great

Leisure Family

10/10

Exceptional

09 May 2024

Harold

IT is far from town so very quiet = nicely kept grounds- very friendly workers

Business_and_leisure Partner

4/10

Poor

11 Mar 2024

Clayton

Not so much. CCB

5 days too long here.
To remote location, road is not maintained very uncomfortably ride off roading surfaces and must take it to get around.
No water taxis to and from this hotel.
Hotel is in need of maintenance, showers are in need of servicing requested and no change. Water trickles out. No pressure.
pool bottom needs repair paint worn off so gives the effect of algae but actually isn’t.
Tiki bar open when bar tenders shows up. They tell you specific hours but never the same, One day not open at all. So if you want a drink must go to small restaurant on property And that particular day other employee in restaurant does not know how to make drinks. Insufficient supplies. Ran out of pineapple juice and other items on menu.
Be sure to get a golf cart from San Pedro when you land prices can be negotiated to $35us a day weekly rate as at the hotel it is $75us daily and they do not have available carts on property at all times and you may find you ll be stuck without transportation as we did one day.
Taxis are $60us each way.
Recommend if you want to be this remote staying at a location with water taxi service you may pay more rate wise & resort fee includes Transfer back and forth daily. In the end you ll save money ie margarita ville or stay closer to San Pedro.
Caulker cay is suppose to be much nicer smaller easier to get around.

Positive weather was beautiful.
People are friendly.
Water and views amazing.
Next time not a next for me. ✔️ed off list.

Partner

10/10

Exceptional

08 Mar 2024

Lindsay

Amazing resort. Beautiful white sand and ocean view. A very nice display on our bed for our anniversary. Amazing staff. Thank you

Leisure Partner

8/10

Excellent

25 Feb 2024

Jacqueline

Location was perfect - gorgeous beach* and far from the traffic and crowds in town. Reasonable & fun ride (albeit a bit bumpy) to/from town if you wanted to go there.
Pros: full kitchen, in-room bottled water dispenser, decent mattress, bicycles.
Cons: The Cayes have a heartbreaking garbage problem. Piles of single-use plastic litter on beaches, road etc. The hotel employees rake it up from *beach with the sea grass and dump it on neighboring properties. They could be part of the solution by picking out the trash and properly disposing of it. They should also provide trash cans on beach and around property. Saw many visitors/owners trying to do their part!
Bring: bug spray (it is the tropics after all), reusable water bottles, ground coffee, and as many groceries as you can fit. (Food prices in Belize are high, and variety is low). I implore you NOT to buy/accept drinks in plastic bottles - as it will likely wind up in beach or ocean here. (Glad the resort has that dispenser,)

Leisure Partner

10/10

Exceptional

21 Feb 2024

DANY

The property was very clean and quiet.

Leisure Family

10/10

Exceptional

07 Feb 2024

Eric

Sapphire is a great place to visit and relax. Staff is very friendly and works to make your visit enjoyable.

Leisure Partner

8/10

Excellent

27 Jan 2024

IRYNA

This place's so quiet, which I like. Dark gets so fast, and you can’t hear anything except wind. Beach is beautiful, but you could not swim in the sea because it is dangerous. The facility did not recognise VIP status and didn’t upgrade my room. First, I received the room with no lock on a balcony door at all. I asked to change my room and waited more than 3 hours to get it done. In that room, the blanket had a big bloody stain right on the top. I was completely exhausted to ask a staff for help because they promised and never did. So… I just went to previous rooms and switched blankets. After I got a key for a new room, I realized that it fits for any room, which is not safe. The resort has 3 swimming pools, but one of them was officially closed, and I would never put my foot in another one with dirty water. Third one had a clean water. Be aware those pools are really small. This resort located around 40 minutes driving from town. I did not rent a golf cart for mobility because the road was with huge pedals, and I saw how carts stacked in the middle.

Leisure Self

6/10

Pleasant

24 Jan 2024

Peter

The property is 15km from San Pedro and about a 40min golf cart ride. So if you want peace and quiet, this is the place. I would strongly suggest renting a golf cart for the week(better pricing) to get around. The location has one restaurant on property with friendly staff. Within walking distance is one other beach bar. I cannot say enough good things about the staff at the resort. They were super helpful and responsive to our needs. The two negatives are the location and secondly the Sandflies which were bad while we were there from Jan 5-19. One final note, before leaving San Pedro hit one of the grocery stores to stock up as the units do have a full kitchen. That way you will have some choice to get you started.

Leisure Partner

2/10

Poor

21 Dec 2023

Jennifer

Property is way to far from town on unbearable sand roads using only gold carts. No transportation to and from anywhere

Leisure Family

10/10

Exceptional

15 Dec 2023

Rachael

We loved Sapphire Beach Resort both the staff and property! We could not say better things about both. We definitely will be back.

Leisure Family_with_children

8/10

Excellent

08 Dec 2023

Al

Staff was excellent. We stayed in a nice unit. Restaurant did not have enough choices. A little bit too far out on a dirt road but it was well worth the price. They were very helpful.

Leisure Partner

8/10

Excellent

21 Nov 2023

John Lee

Amazing views and the staff were very friendly. Mosquitoes are TERRIBLE! This is not an exaggeration at all, but it felt like I got 100 of bites and people were surprised to see. The location is also very far from the center of town. If you plan to stay at the resort, then the distance won’t be an issue.

10/10

Exceptional

23 Aug 2023

Tammy

Beautiful and peaceful Resort. I have to say that I really liked the staff especially how friendly and kind they all are. The security people are great they are consistently patrolling premises throughout the night.

Leisure Family

4/10

Poor

01 Aug 2023

Lourdes

Would not recommend- will be staying else where next trip.

Leisure Partner

10/10

Exceptional

19 Jul 2023

Eric

Beautiful resort. From sunrise over the Caribbean to the three pools on site, Gem restaurant and the happy friendly staff it was an amazing week in Belize.

Leisure Family

10/10

Exceptional

06 Mar 2023

Ronda

Beautiful resort and the staff is excellent, they were all attentive and personable. Love the pools, tiki bar, quiet atmosphere and beautiful beach.

Leisure Friends

10/10

Exceptional

02 Mar 2023

Henrietta

The beach was obliterated by the weeds that arrived with every wave. The water was shallow and cloudy. Taking a boat to the reefs was perfect fir seeing fish. The drive from town was long and bumpy. All food in Belize is pretty basic but homemade. There is plenty of local fish and Mennonite grown vegetables. No variety. Weather temperatures were perfect but a strong breeze every day to keep you cool. The beaches on the west side of the island are seaweed free and beautiful.
Sapphire Beach personnel were wonderful. Unit was a little dated and used inside.

Leisure Partner

10/10

Exceptional

08 Feb 2023

Kathleen

3 lovely dipping pools and a really cute Tiki Bar by the pools. The resort hosted a couple of special dinners highlighting Belizean cuisine. We had a beach view unit which was incredible but all the units were nicely situated- plantation style. Unfortunately Belize is far behind environmentally which has nothing to do with the resort. Practically nothing gets recycled. All the staff were amazing. Such kind and friendly people.

Leisure Family

8/10

Excellent

26 Nov 2022

Christine

The staff was very friendly & helpful. Loved the peaceful, quiet location for a relaxing two night stay on the beach. Gem restaurant provided consistently good food. The full kitchen was great for preparing drinks & snacks.

Leisure Family_with_children

8/10

Excellent

13 Nov 2022

Jessica

Beautiful privacy

Very far north, which meant privacy- which is what we wanted. It almost felt like we had the place to ourselves. Very beautiful! The staff was friendly, and the restaurant pretty good.

Partner

10/10

Exceptional

13 Oct 2022

thomas

It was very relaxing since we were there during the slow season. The food was excellent and the staff was very pleasant and helpful. I would return once the resort adds water taxi service and a small gift shop since we had to walk a mile to get some bug spray (we forgot to bring ours) and would appreciate being able to shop for forgotten items or snacks foods at the resort itself.

Leisure Partner

8/10

Excellent

15 Sep 2022

Angelina

The property is beautiful, staff was great (friendly and helpful) and the food was delicious. There were just some minor things that kept me from leaving a 5 star review - (1) we asked for extra towels and soap, as we only had one towel for shower and pool, but I had to ask 3 times and when they brought it, it was only the towels, (2) there was no coffee provided in the room so we had to go to town to buy our own - the problem is this resort is pretty far from everything, so it’s not too easy to do that, (3) the headboard on our bed was loose and hit the wall anytime we moved during our sleep and (4) the beach is beautiful, but they need to work on cleaning the seaweed that accumulates.

Leisure Family

10/10

Exceptional

14 Aug 2022

Chad

SBR check in was quick and easy, received a welcome drink when we showed up. Gil showed us to our room. Room was clean and comfy pools were refreshing. Shelia at the tiki bar and Edwin and the crew at the Gem Restaurant were awesome. See alot of comments on how far to resort, its really no further then trip to secret beach. Was a great stay and will stay again.

Leisure Partner

10/10

Exceptional

09 Apr 2022

Melinda

Great place!

Business_and_leisure

10/10

Exceptional

05 Apr 2022

Ashley

Birthday Trip 2022

Our stay was amazing! We just underestimated how far the resort was from town. The food at the resort was amazing and the people were very nice. I am definitely happy with my stay. Free birthday shots at the tiki bar!

Partner

10/10

Exceptional

04 Apr 2022

ann

Yes it’s remote, but that’s exactly what we were hoping for. Staff is fantastic (Kenya, Aaron, Eric, security guys, etc).

Leisure Family_with_children

10/10

Exceptional

02 Apr 2022

Moira

We had a great time at Sapphire Beach Resort, all of the staff were friendly and accommodating, Kenya went above and beyond to help us in our planning, but all the staff we encountered were great! It is a good ride up the island to get to the resort, but we enjoyed the adventure when we went into San Pedro and made the most of all that the north end of the island had to offer!

Leisure Family

10/10

Exceptional

28 Mar 2022

Michael

really like the remoteness and silence. The staff is attentive and thorough.
The road condition is a challenge but the private, beautiful beaches, and lack of solicitors on the beach make it worth the trip.

Leisure Partner

10/10

Exceptional

11 Mar 2022

Terry

Loved our stay!

Everyone at the Sapphire Resort was wonderful. Emma and Nicki were both awesome and always had a smile on their faces and we really enjoyed visiting with them. We met Eron on his second night of starting the job and he was also very nice and was trying very hard to do a good job - which he did! All of the food we had was great and really enjoyed the daily happy hour!
I had seen people mention the sea grass on reviews before we went but it did not stop us from having a great time. They had people working continuously removing it from the beach and we were still able to get in the water and swim and snorkle. We also enjoyed the kayaks and loved being able to kayak out to the reef and do some snorkeling. To us this place was exactly what we wanted and needed. If you are looking for some place quiet and out of the way to unwind with great staff I would totally recommend it. Thank you Sapphire staff for a great stay!

Partner

8/10

Excellent

13 Feb 2022

Maryellen

Staff were fantastic and condo was very nice. Food was good. Be prepared for biting bugs and be sure to come prepared as town is a long way away. But very nice place if you want a quiet and relaxing vacation!

Leisure Friends

8/10

Excellent

04 Feb 2022

Shemita

The resort it’s self is beautiful we had the beach front and it was everything and more. The staff was so friendly and catered to our every need. I would definitely recommend it and I will go back. Just know that it is far away from the San Pedro city and you have to rent a golf cart to get around. The golf cart rode to the city center is about 45 minutes. The roads are unpaved to its a very bumpy ride. But even with all that I would do it all over again.

Leisure Partner

10/10

Exceptional

08 Jan 2022

Guadalupe

The stay at Sapphire was a wonderful experience. I totally recommend it to anyone. They have the same attention for both tourists and locals. I loved it ❤.

Leisure Partner

10/10

Exceptional

06 Jan 2022

Sean Murphy

Great place out of town and secluded.

Business_and_leisure Friends

6/10

Pleasant

14 Sep 2021

Keisha

nothing

Leisure Partner

8/10

Excellent

17 Aug 2021

Constance

Laidback beach resort

The sapphire beach resort is a laid back vacation spot. It’s not a partying location, but great for couples or families. Unit 18 was charming, clean and everything we expected and needed. The staff was very helpful. The beach had sargasso seaweed, which made it unpleasant to swim in, but the kayaks and
paddle boards . The on-site Gem restaurant was very good and there are other beaches and restaurants within a 10-30 minute golf cart ride. It is approximately 45 minutes to San Pedro, so if’s that's were you want to be most times, sapphire may not be for you.

Friends_and_family Friends

6/10

Pleasant

08 Aug 2021

Verified traveler

Rooms and food was good. Property is way too far from all the entertainment 50 mins from water taxi. Roads are terrible to locations too much seaweed in the water. And place was deserted not too many guest at locations. Pools are too small you could only sit in them no room for swimming back and forth. I wouldn't stay here again

Leisure Family_with_children

10/10

Exceptional

28 Mar 2021

Verified traveler

Sapphire Resort is a beautiful property to stay at while in Belize.

Although there is still lots of constructions taking place Im the resort grounds, much of the property is kept in great order with garden beds, several pools and a gorgeous ocean/beach view.

The best part that I enjoyed the most while staying at Sapphire was the staff. They were extremely transparent with everything and were three steps ahead of the game when it came to scheduling room cleanings (COVID-19) as well as arranging for transports, assisting with activities, and even renting out a golf cart with gas that’s included.

I’ve had absolutely no complaints about this location at all but one should truly do research before booking as it is extremely far north of the actual town which can make for very long trips to/from.

The roads leading up to the resort are not paved; they are dirt roads with a massive amount of large potholes which makes your cart ride very bumpy and long as you have to continuously slow down and stop.

If you want to come to Belize and get away while on the busy island of San Pedro, this is the place for you. It’s quiet and reserved with a very nice tiki bar and restaurant. It’s very close (15 min drive) to the Secret Beach which is a local gem.

Enjoy your stay. You will not be disappointed.

Leisure Self

8/10

Excellent

17 Dec 2020

Heather

Beautiful views and room. Was given an upgrade to ocean view. Very pleasant and helpful staff. Downfalls: the hot water did not work it was lukewarm, I know there was a 9 pm curfew, but the restaurant closed at 6 pm. And it is a hour ride in a golf cart from town. There was a full kitchen which if we would of been staying more than 2 days was nice.

Partner

10/10

Exceptional

09 Feb 2020

Kayess

Amazing suites, amazing staff that took us out for the best snorkeking ever. We will definitely be back.

Business_and_leisure Partner

8/10

Excellent

20 Jan 2020

Verified traveler

The weather was unfortunately not cooperative while on our trip. The wind was very strong and it was cloudy with rain on some days. Because of this web we're unable to really enjoy the beach. I think if the weather was better we would have enjoyed our trip more. Our room was nice though and the view was outstanding! The condos are individually owned so this is more of a vbro thing. The adults only pool and some of the thatched rooms could use some updating. The staff was very friendly though! If you're planning on staying awhile I'd suggest getting a golf cart because there's not much around.

Leisure Partner

10/10

Exceptional

07 Jan 2020

Verified traveler

Great location, friendly staff, good service, nice beach

Leisure Family_with_children

4/10

Poor

01 Dec 2019

Verified traveler

it is one hour drive from the central activity of the island
full of mosquito i mean really full
food below medium
the sea is not clean and very limited for swimming
the 3 pools are very small as well

Leisure Family

4/10

Poor

01 Dec 2019

Verified traveler

and Confused.

Water was full of weeds,
Plastic garbage all over roadside and beach
I believe they “drugged” our drink as we both became very confused and sick shortly afterwards . We checked out the next morning yo get away from this Resort.

Friends_and_family Family

10/10

Exceptional

24 Nov 2019

Verified traveler

Everything here exceeded expectations! Our room had an ocean view, a pool steps away and it was immaculately kept. The restaurant was fabulous, the bartender at the pool bar was outstanding, and I was really glad the adventure desk was able to provide fun safe activities so I could work off a little indulgence! We will return!

Leisure Partner

6/10

Pleasant

02 Nov 2019

Jackie

The property was decent. As a young couple that wants to see the city this is not the place to stay. It’s a 50 minute golf cart ride to the bars.

Leisure Partner

6/10

Pleasant

17 Aug 2019

Ryan

It was far from everything and the beach it is not nice overall the place is amazing and the food it’s absolute delicious

Friends

6/10

Pleasant

30 May 2019

Verified traveler

Is too far from the town, no lights on the street to get to the hotel and it is about 30 minutes drive in the golf car.
Beach is not good at this resort.
Staff is amazing, is the best about this place.

Leisure Partner

6/10

Pleasant

30 May 2019

Verified traveler

It takes about 45 mins in a golf cart down beat up roads to get into town. The staff isn’t particularly friendly

Leisure Friends

10/10

Exceptional

24 Apr 2019

Jill

We arrived and were greeted with Rum Punch, and a smile! The staff would greet us as they passed by during the day, and remembered our likes/dislikes at the bar and restaurant. The housekeeping staff were all friendly, and respectful. We were lounging in our room a few times, and really didn't need cleaning, so they would chat a bit, and leave us alone. Perfect, relaxing, quiet (for the most part, it was a holiday weekend!). They had activities on Fri/Sat/Sun- a movie night, a BBQ, a pig roast! We were able to easily rent a golf cart, and drive into town for a few hours. We stayed in 3C, perfect for the cost of a pool view, but has a 'secret' beach view out the back patio! The only issue was the hot water heater- we asked them to look at it, and they did- but the water was cool, not even tepid, and we had cold showers.

Leisure Family

6/10

Pleasant

21 Apr 2019

Melissa

I would never go back...

Hotel not worth the money; a/c didn’t work, toilet didn’t work well, room for 4 but very uncomfortable sofa bed, they would only give us one towel per day. Spotty water didn’t always work and power went off and didn’t go back on, maybe till after we left. Food was excellent; seems like it could have been a great hotel years ago.

Family

4/10

Poor

25 Mar 2019

Verified traveler

This property’s Location is very far away from the center of town. It requires You to take a 30 minute water taxi every time You need to go out even to a store. The service staff at restaurants and bars are very slow and inattentive. Expensive Too. My room had no TV cable access , and the WiFi was very bad..

Leisure Self

8/10

Excellent

26 Feb 2019

Verified traveler

I liked it. Quiet nice place. I wish meals were included

Leisure Family

10/10

Exceptional

26 Feb 2019

Verified traveler

You are definitely secluded but so worth it. Pools are great, restaurant is great, condo was great!

Leisure Partner

10/10

Exceptional

12 Feb 2019

Verified traveler

Quiet Condo

Wonderful condo, 3 little pools, tiki bar, bikes to ride, dock for water taxi. Snorkel trip from resort was incredible fun! Quiet location far from town so renting a golf cart to explore or taking a water taxi was needed. Overall a wonder relaxing vacation!

Partner

6/10

Pleasant

30 Dec 2018

Verified traveler

The property is far from the main town and getting there is $50 by 45 min car or 25 min water taxi which only runs every other hr and service ends at 8:30 pm
Rooms were nice but beach has tons of seaweed
Not much to do at the hotel no tv or phone and internet sketchy. Food a bit pricy and service is super slow. Scuba shop not very knowledgeable and seemed to only care about $$ sorry to say

Leisure Family

8/10

Excellent

25 Sep 2018

Verified traveler

The setting was idyllic, but nature brought the sargassum so beach was not usable. Two of the three pools were open and kept immaculately. Being low season I'd expect maintenance, so not that shocking or disappointing. The staff were awesome! Without a doubt a most friendly and accommodating group of people. I hated my room door...the handle/lock was difficult to manage, even for the housekeeping staff. The one restaurant on site, Gem, was run by Emma & Tony who were a fabulous team. The food was delicious and always with a lovely presentation. I will visit again. This time outside of the sargassum season.

10/10

Exceptional

26 Aug 2018

Jeff

Our stay was excellent! The staff and accommodations were excellent. The food served on site was excellent. The tours were great and the tour guides were very knowledgable in their presentation.

8/10

Excellent

08 Aug 2018

Steve

Everything was great except for the seaweed on the beach, and all hotels on this side of the island have the same problem

8/10

Excellent

22 Jul 2018

Loly

Property is beautiful but too many mosquitos and the smell of the seagrass was nasty

8/10

Excellent

06 Jul 2018

Verified traveler

Far away from home

The facility was clean, the staff friendly and very attentive. The restaurant food was very good. The down side are there is no cable TV. Is far from town and the roads are ruff. The beach on the property is unusable due to the massive amounts of seagrass.

10/10

Exceptional

04 Jun 2018

maria rowena

The staff were all amazing , from the desk personnel , went far and beyond trying to help me print an important paper, very pleasant staff too in the restaurant and activity center... everywhere I go there’s a smile in their face , our room was upper comfy and clean

Family

10/10

Exceptional

17 Apr 2018

Tiffanu

Hidden Island Gem

This hotel is approximately 45 min (drive) from town, but well worth the distance/travel time. Tucked away in a private setting, accommodations are impeccable, staff is warm, friendly and helpful, and amenities surpassed expectations. Bartender Emma is amazing and personable. Would definitely stay here again.

6/10

Pleasant

07 Apr 2018

Aisha

It’s a nice resort but to be so far from town the onsite restaurant needs to be open later along with the staff being available at least till midnight.

Partner

10/10

Exceptional

03 Apr 2018

Graham

Great Staff

The staff was incredibly helpful. The GM, Ari went out of his way to help make our trip enjoyable. We initially rented a house in town that was grossly misstated in the description. Our time at Sapphire made our trip memorable. Although this is a bit out of town, with a golf cart & water taxi you have the benefit of being somewhere quite and can easily access activities around the area. Thank you Ari and staff!