Name: Ocean Bay Resort & Spa Phu Quoc
Address: Ong Lang Hamlet, Cua Duong Commune, Phu Quoc District, Kien Giang Province, 920000, VN

10/10

Exceptional

11 Jul 2026

Mark

Loved this property for all that it offered. The location, amazing staff, ease of transportation, pool and unique rooms. One small thing that could be improved is the poolside menu for quality

Otherwise, would stay again

Mark

Family

10/10

Exceptional

19 Jun 2026

Vanessa

My husband and I had the most wonderful stay here. It is the most interesting and beautiful place in Phu Quoc in our opinion. Very peaceful, tropical, natural and unique. The staff, especially Mr Kyle were so friendly and generous.
The place is quiet, laid back. Not a busy huge property so felt secluded and tranquil. Lovely breakfast and architecture. Wonderful pool.
Easy walk to other restaurants and massage spa etc so no need to drive anywhere else.
Truly recommend staying here and will do again one day!

Partner

8/10

Excellent

16 Jun 2026

Kelli

We found the resort stunning, we had an upstairs bungalow and it was like being in a treehouse. Our family had 3 bungalows and we all had problems with the air cons and some stages of our 4 night stay. Breakfast was amazing, but found the evening restaurants lacking, especially as we are not a seafood eating family. The pool area was always clean and enjoyable to sit by
Overall a nice stay

Family_with_children

10/10

Exceptional

12 Jun 2026

Gregor

In my view this is the best resort option on Phu Quoc for all those who prefer real nature. Enjoy falling asleep and waking up to the sound of waves and love a resort nestled into the natural surroundings. The great breakfast buffet , lovely pool and super competent and friendly staff added to our overall great experience. Highly recommend this resort

Partner

4/10

Poor

18 May 2026

Dzung

Definitely a different experience but wasn’t our cup of tea! Room is very poorly insulated. aC did not work well. Had to call in maintenance the very first couple of hours. Even AC kept going all day, room was barely tolerable. Wasn’t the 5 star we thought we were getting. Personally I would not recommend this hotel.

Friends

10/10

Exceptional

15 May 2026

Donna

Wonderful location on the beach and very helpful staff. Always aiming to please

Partner

6/10

Pleasant

11 Apr 2026

Dave

This resort is advertised as 5 star. It is 3 at best. It was clear that many of the facilities were poorly maintained and in need of upgrade. The pool in particular was had green algae on walls, steps and floor. Umbrellas were mouldy and disgusting. The signage messaging was aggressive in tone and staff confused about our booking. We definitely did not get a king bed as booked, instead two singles pushed together that was uncomfortable to sleep on. The furniture on our terrace was limited and very uncomfortable. Some cushioned lounger chairs would be better here. Avoid eating at the restaurant, it is totally overpriced and better food available outside resort. The cocktails were basic. We ordered Mai Tais which came without pineapple or passion fruit in. Rookie cocktail making. While the grounds and beach are a pleasant and peaceful environment to be within, I would not recommend currently staying here until some well overdue maintenance and customer service improvement occurs. Not a great experience for the price paid

Partner

10/10

Exceptional

06 Apr 2026

Carla

Fantastic stay and a beautiful place. The beach is lovely and not overcrowded with just one row of umbrellas/loungers so you can enjoy the view. Lots of great little restaurants nearby that you can walk to as well. I would definitely come back and stay here again.

10/10

Exceptional

14 Dec 2025

Richard

We fully enjoyed our few days at this hotel - the beach facing huts have all required facilities and are very clean and well maintained. The staff were attentive and keen to help. The beach and sea were lovely, and it was easy to get transport to various parts of the island to explore more widely.

Leisure

10/10

Exceptional

30 Nov 2025

Luanne

The staff was so attentive. The location was amazing - we loved the beach. The infinity pool had a great view. We wish we could have stayed longer.

Leisure Friends

10/10

Exceptional

22 Nov 2025

Daniel

very good value, beautiful accmidations and location, stellar service

Leisure Self

10/10

Exceptional

29 Sep 2025

Kym

We loved our room, and the semi outdoor nature style bathroom was lovely. The dining options were very expensive and small portions so we only ate there once. The view from the over water restaurant was really amazing.
The cleaning staff and wait staff were all lovely. The managers were always awkwardly walking around introducing themselves and telling everyone they were the manager. Lacking in people skills. Talking ‘at’ you instead of ‘to’ you.

Leisure Family

10/10

Exceptional

10 Sep 2025

Joseph

Top notch staff. We loved every bit of our time with not only the locals, but the different towns. The hotel was the best and the service was the BEST!

10/10

Exceptional

07 Sep 2025

Valerie

Staff was amazing. I’d definitely come back!!! Beautiful property.

Leisure Family

10/10

Exceptional

28 Aug 2025

Cristian

We had a really great time in this place. The Staff is amazing and the bungalow option makes you feel immersed in nature. The Breakfast is huge, and the beach and the swimming pool are perfect for the best sunset ever! We Loved it!

Leisure Partner

8/10

Excellent

27 Jul 2025

Ethan

AC was not enough for the room and house keeping kept open the door so insects come inside and too hot in the room

Leisure Family

8/10

Excellent

27 Jun 2025

Mikhail

incredible location right on the first line on the beach. good air conditioning, fairly modern design. of the minuses I will note the non-working bath and poor cleaning before check-in. neither the bath nor the shower nor the glass were washed, there is dirt and dust everywhere, this is disappointing to be honest. breakfasts are absolutely mediocre, they need to focus not on the quantity of dishes but on their quality. overall, due to the excellent location, we got good impressions

Leisure Partner

10/10

Exceptional

17 Jun 2025

Ferenc

My husband and I spent our 21st wedding anniversary in paradise. There was a problem with our initial room but the response from the resort was prompt professional and surpassed our expectations. Our suite, the pools, walkways, and beach were beautiful but best of all were the great staff. A highlight was dinner on the pier. Thanks to the resort for the memory making experience.

Leisure Family

8/10

Excellent

17 Jun 2025

Tiffany Janine

Nice stay house keeping could have been better

Leisure Partner

8/10

Excellent

12 May 2025

Kristina

The property is very unique. I was only there one full day and 2 nights. The jungle bungalow on the 2nd floor was like being in a treehouse. The beach is private and easily accessible and the pool is lovely and relaxing. Sunsets are beautiful and enjoyed from the beach could be a very romantic evening. The food was adequate for the time I was there. If you did a 4-5 day stay, you may want to venture out of the resort but nothing is walkable, you would need to arrange transportation. The breakfast offered is very nice, large variety of food

Leisure Self

10/10

Exceptional

05 May 2025

Martin

Excellent hotel with beachfront room. Eating on the pier was amazing with all staff being so attentive.

Leisure Partner

8/10

Excellent

24 Apr 2025

Dean

Decent resort check out the pizza at the Spot

Nice resort although it was very quiet even over the Easter weekend. Food and drink is expensive by Vietnamese standards. The best meal we had was at a pizza restaurant called the Spot, just on the road outside the resort gate. The pizza was the best we have ever had anywhere and the service was to match. Lovely wines and free desserts were a bonus. It was recommended to us by other guests and our meal there was the highlight of our evenings on the island. Would highly recommend it

Friends_and_family Friends

10/10

Exceptional

24 Apr 2025

Bianca

Amazing resort for a peaceful vacation. We had a bungalow with a wonderful view of the ocean.

Leisure Partner

10/10

Exceptional

22 Mar 2025

Ken

My wife and I stayed here for 8 nights. The property is beautiful and well maintained. The staff are super friendly and helpful. Dining options are good, not 5 star but still lots of variety. Overall its a great experience in a beautiful location. We have been to some nice resorts in Hawaii, Jamaica, Mexico, etc and this experience ranks right up there. If you want a new experience, try Vietnam on for size.

Leisure Partner

10/10

Exceptional

14 Mar 2025

Lara-Khanh

We had an amazing time staying at Ocean Bay. The room beautifully opened to the beach and we had an awesome view of the sunset every evening. The staff were very kind and courteous, and made us feel very welcome. Highly recommend!

10/10

Exceptional

07 Mar 2025

John H

A little bit of paradise

A lovely place to stay and relax in nature’s surroundings.
The resort is kept clean and green by a dedicated team.

Self

10/10

Exceptional

06 Mar 2025

Gustavo

The property was impeccable, beautiful beach, the breakfast exceeded all our expectations. The staff was very attentive and friendly.

Leisure Friends

10/10

Exceptional

26 Feb 2025

Les

Only stayed one night but amazing

Leisure Partner

10/10

Exceptional

19 Feb 2025

Monty

Rustic, full of flowers and plants. I was first very concerned about mosquitos since the rustic design leaving the room not sealed from the environment. Surprisingly I did not get a single bite during the stay. Maybe it was not the mosquito season. I wish they have a bed turn down service at the evening. However, I did get food poisoning at its restaurant. The rice they served that time should never has passed the kitchen, which hopefully will be done better in the future.

Leisure Self

8/10

Excellent

17 Feb 2025

Victoria

Clean, lovely beach except they do not clear plastic

Leisure

10/10

Exceptional

04 Feb 2025

Jen Chung

The location is a bit tempted, so, a scooter is needed for the city tour or any fine dining.

Leisure Family

10/10

Exceptional

06 Jan 2025

Vishvesh

Amazing property. It close to nature and very quite. Best thing about the property was the staff, very helpful, polite and go above and beyond to provide best service.

Leisure Partner

10/10

Exceptional

11 Nov 2024

Aleksandra

The hotel was amazing, staff were helpful and extremely nice. Our room was always clean, stuffed with new bottles of water and fresh towels. They even had a beach bag and slippers, a mosquito spray and an umbrella. The room itself was so authentic, a real bungalow.
It was worth it to pay extra for breakfast; it was so variable and delicious. We would definitely recommend this place to visit. We are even thinking of coming back for a longer time.

Leisure Partner

10/10

Exceptional

05 Nov 2024

Verified traveler

Lovely little oasis on the beach! Very tropical surroundings and the beach front villa gave a real homely feel. Sadly a wet day so couldn’t appreciate the beautiful pool and what looks like private beach but a great stay! Thanks team!

Friends_and_family Family

10/10

Exceptional

01 Nov 2024

Fiona

We had a wonderful stay, the place was beautiful and staff very friendly

Partner

10/10

Exceptional

27 Oct 2024

Thao Ly

Great location and staff was very accommodating.

Leisure Partner

6/10

Pleasant

11 Oct 2024

Daniel

I think the pictures oversell it. We booked a \"premium king\" bungalow but upgraded to an ocean view villa when we realized how little privacy the bungalows have. They are right next to each other, stacked one on top of the other, with the unfortunate feature of being able to hear other people's conversation.

That said, it is \"good value\" as other reviews have pointed out---so just know what to expect. Food quality was neither great nor bad. Staff were nice.

4/10

Poor

10 Oct 2024

Christine

Needs to Improve Service & Quality for Prices

This resort has top-notch rooms and is situated on such a lovely beach. It is advertised as a premier resort and charges prices that match just that in their spas, restaurants, and other amenities on the property (i.e. paddle board rentals, laundry, etc.) The experience we had with nearly every single one of these things was atrocious. There is horrendous service at this resort in all of the bars and restaurants. The kicker is that the staff are incredibly friendly and try to be accommodating, but the venues are ridiculously understaffed, so the waitstaff and bartenders always seem so incredibly frazzled. It is truly absurd for a resort that tries to come off as high end. Our group of travelers were coming from the USA and Australia, so we were prepared to be paying the rates average of our countries, especially given that we were going to an island and seeking a luxurious resort. With that being said, the thing that was most frustrating was the prices they charged for such low quality goods and services.

If you choose to stay at this resort, I would just highly recommend going elsewhere for all drinks and meals.The prices are far higher than other local places on the island, thus the quality should reflect what they are charging, and also the service needs to improve by hiring more staff. Our room was lovely and the resort itself is beautiful, so we were bummed to have had such a horrible experience because of the amenities.

Friends_and_family Family

10/10

Exceptional

29 Sep 2024

john

Amazing place very eloquent and clean and good staff. Close to the beach.

Partner

10/10

Exceptional

22 Aug 2024

Ameia-lyn

Overall mine and my partners experience here was incredible. We will be returning!

10/10

Exceptional

09 Aug 2024

RASHMI

Excellent experience

It was a fantastic experience. Outstanding property, location and their team is extremely committed, friendly and eager to serve with a smile.
Special mention to Ms.Bao and Mr. Ky who went the extra mile to make our trip very memorable. Ms.Bao ensured that we were comfortable and happy with our ocean view room and Mr.Ky helped to plan an outing to Hong Thom Island all the while helping to communicate with our local driver.
Mr.Trinh at the Ocean Bar & Grill restaurant is friendly and gives you good suggestions to enjoy the amenities and dining options on the property (including a fire show). This restaurant has stunning views of the ocean and food is great. They could consider to increase the menu options since by the end of our 4 day stay we had tried everything there and they were delicious. Breakfast options at the charming Treehouse Restaurant are good and enjoyable.
We met the little Mr.Nam, who is so enthusiastic and energetic while attending to customers on his summer holiday (who will be a future hotelier tycoon some day). It was a delight to watch him at work.
Cleanliness could be a bit better but we recognise that it’s not easy to maintain a resort right on the beach with the exposure to sun, sand and rain.
Overall, a very good stay. Great property, great people and together they make a compelling case. We will love to come here again.

Partner

10/10

Exceptional

14 Jun 2024

Steven

The complimentary breakfast was amazing and big! $10 motor bike rental for a full day offered onsite. Lunches and dinners wasn’t expensive at all. We got a flat tire on the motor bike one day. Called the resort and the sent someone to help us and called us a taxi which they covered. Also waved the daily rental fee for that day. Would definitely recommend Ocean Bay and already talking about when we would like to return!

Leisure Partner

10/10

Exceptional

01 Jun 2024

Joel

Beautiful resort. The staff were all friendly polite and professional. Customer service was excellent.

I would stay again and highly recommend.

I will note it is a bit off the beaten path. So rent a motor bike or get a taxi which they will set up for you. If you want to go somewhere.

Leisure Partner

10/10

Exceptional

27 May 2024

Jamie

The new area is great! The older area is a bit dated but overall the area is amazing.

Breakfast was good but not amazing. The restaurant in the pier was awesome.

It’s worth a stay here!

Family

10/10

Exceptional

13 May 2024

Killian

We had a wonderful time at this property! From check-in to check-out, everything went perfectly well and the service was on point! Every employee is here to make your stay as pleasant as possible. Their spa is also a must try as we had a very relaxing time there. Thank you!

Leisure Partner

10/10

Exceptional

22 Apr 2024

Kostiantyn

Great location by the beach. few swimming pools and clean beach

Business_and_leisure Partner

10/10

Exceptional

24 Feb 2024

Oren

Excellent

The service at the lobby was over the top. The rooms very very special and clean and comfortable. The place itself is well kept. A lot of gardening work and very clean, and so it the beach area. The pool is fantastic. There are Yoga classes in the morning. Great hotel. There is a good Pizza place and restaurants on the road.

10/10

Exceptional

19 Feb 2024

Raymond

The best thing I liked about this property was the staff, especially the manager Trung. Trung and staff provided excellent customer service, they all went out of their way to accommodate all of our needs. Everyone working at the resort was very friendly and treated like Kings & Queens. I have stayed at many 5 Star resorts all the world and this one is now on the top of my list mainly due to Trung and his staff. If you want to be treated especially well I highly recommend staying at the Ocean Bay in Phu-Quoc. Sincerely Ray S.

Leisure Family

10/10

Exceptional

23 Jan 2024

Ryan

was a great location and great amenities

Leisure

10/10

Exceptional

29 Dec 2023

Alison

Beautiful setting. Perfect for a relaxing beach holiday. We stayed in a beachfront bungalow which was spacious and nicely furnished with good sized terrace and space in garden for sun beds if you prefer to laze the day away under the palm trees instead of beach or poolside. Stunning sunset views. Staff were all very friendly and attentive to requests. The only negatives for us were that for lunch/dinner vegetarian food options in the restaurant were bland so we ate out in local places which were an easy short walk from the resort. Breakfast options were good mix of local and western cuisine but can get chaotic at peak times (you need to queue at separate bar for coffees). Would recommend and would stay again.

Leisure Partner

10/10

Exceptional

26 Oct 2023

ian

Beautiful setting for the hotel, right on the beach. Our room had a magnificent sea view, the perfect spot for catching a sunset.
The only thing I would point out is that the \"bungalow\" is actually either an upstairs or downstairs apartment, and the steps to the upstairs are very steep and potentially slippy in the rain. If you are at all unsteady on your feet request a ground floor \"bungalow\".
The staff were very friendly and helpful. On my first day at breakfast I asked if they had gluten free bread for toast. They didn't, but they baked some for the rest of our stay.
There is a free shuttle to the airport which runs every 2 hours.
If you fancy eating out of the hotel, there is a family restaurant opposite the entrance, or you have to catch a taxi into town. Taxis are relatively cheap and very easy to book on the Grab app (like uber).

Leisure Partner

10/10

Exceptional

10 Oct 2023

Thien Anh

Beautifully designed resort, infinity pool looking out to the beach, clean and beautiful room, great staff, good food. They offer pickup from and dropoff at airport and will coordinate with your arrival (even if that changes, e.g. due to delayed flights)

Business Partner

8/10

Excellent

06 Oct 2023

Reeshi

Beds were way too hard. Need new mattresses.

Leisure Partner

10/10

Exceptional

01 Oct 2023

duc

I am super impressed with all crew members here at the Ocean Bay from the point of pick up all the way to the check out process. It's very evident the staffs are very knowledgeable and that they are very, very attentive to guests' needs. All my minor issues were all handled with the utmost professionalism.
The pool, the beaches and the green environment set the tone for a very mature, quiet visits. I even took advantage of the very on-site scooter rental and ventured out for a couple hour.
The restaurant offers excellent seafood options and breakfasts carry a variety of some Vietnamese authentic dishes and seasonal fresh fruits.
I'd definitely consider OB for my next time around travel plan, and strongly recommend so to others.

Leisure Partner

10/10

Exceptional

25 Sep 2023

Scott

Wonderful staff and beautiful resort, will be back

Leisure Self

10/10

Exceptional

11 Sep 2023

Ryan

Great resort

Beautiful and peaceful stay. Great facilities and wonderful staff

Self

10/10

Exceptional

23 Aug 2023

Sara

Amazing staff!

Leisure Partner

10/10

Exceptional

02 Jun 2023

Donna Marie De

We had such a great time we rebooked for Thanksgiving!!!
The staff was awesome and service was 5 star!!
Extremely helpful with planning outings and helping with airline reservations.
Recommend 10000 percent!!

Leisure Friends

4/10

Poor

30 Apr 2023

Andrew

Terrible food. 3 star property

3 star property, a country mile away from the marketed 5 star.
Lovely setting, polite staff, great massages.
Terrible…. And I mean really terrible food. We ended up going out for food as the hotel was that bad. We decided to eat lunch by the pool on our last day and got food poisoning. The hotel didn’t even apologise.

Partner

10/10

Exceptional

16 Apr 2023

Kay

The property was amazing- staff were so lovely and helpful- the room and facilities best we have found in Vietnam

Leisure Partner

10/10

Exceptional

04 Apr 2023

David

Great location and a staff that tries hard to get it right

Leisure Friends

6/10

Pleasant

01 Apr 2023

Sharon

Beautiful resort and wonderful staff.
Didn’t like the bathroom situation being open to the elements hot and steamy no air, dark and bugs!

Leisure Friends

10/10

Exceptional

20 Mar 2023

Robert

We had an amazing stay at the resort. We spent 5 nights and each night was spectacular. The resort is beautiful, the rooms are amazing.
Trung, the Director of Operations, was a true professional and helped to make the stay exceptional.

Leisure Partner

10/10

Exceptional

12 Feb 2023

Amanda

There’s a lot of amazing things about this resort. The staff are very friendly and attentive, great attention to detail. The airport transfer was a bit of a problem so be sure you confirm and reconfirm those details before arriving. The checkin process took a little bit of time. Go check out the property and the waiting shouldn’t be an issue. The ultimate relaxation spa package was wonderfully relaxing. The views are incredible. Beautiful view photos to take home! This place feels like paradise.

Business_and_leisure Self

10/10

Exceptional

04 Feb 2023

Kunal

Very friendly staff and helpful! Amazing property

Partner

10/10

Exceptional

29 Jun 2026

Seungyup

불편함없이 아주 잘 묵었습니다. 바다도 코앞이고 수영장도 크고 훌륭했습니다. 조식도 종류다양해서 먹기 좋았습니다.
특히 아이가 엄청 잘 즐겼습니다.
직원들 모두 친절하고 행복하게 지내다 왔습니다.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Jörg

Für uns fühlte sich es am Ende unserer 14-tägigen Vietnam Reise an, wie ein wenig in einem kleinen Paradies. Die Resort Anlage Ocean Bay ist wunderschön gelegen, es gibt gar keine Nachbarn, sondern nur entlang der Zufahrtstraße ein paar Restaurants und Supermärkte. Die Anlage ist traumhaft schön gestaltet ganz viel grün und die Bambus – Holzhäuser fügen sich wunderschön in die Anlage ein. Der Infinity Pool ist der Wahnsinn. Alles hat unsere Erwartungen übertroffen, ob das riesige Frühstücksbuffet mit einer tollen Auswahl an vietnamesischen oder internationalen Produkten, und wie immer, haben uns begeistert die Menschen. Die Menschen sind die Seele eines jeden Hotels. Und das haben die Menschen, das Personal in dem Falle, hier perfekt umgesetzt. Unsere Betreuerin Hue ein Herzensmensch. Da fällt einem der Abschied sehr schwer. Ich möchte dieses Hotel jedem weiterempfehlen. Zum entspannen und genießen ist es perfekt.

Partner

10/10

Exceptional

13 Apr 2026

Clarisse

Séjour exceptionnel. Le cadre est vraiment magnifique, entre la piscine entourée de palmiers et la vue mer, tout est pensé pour se détendre. L’ambiance est à la fois dépaysante et apaisante.
Le personnel est attentif et agréable, le service fluide sans être envahissant. Mention spéciale pour le restaurant : cadre superbe en bord de mer et cuisine de qualité.
Les chambres et les espaces communs sont propres et bien entretenus.
Franchement, une vraie parenthèse hors du temps. Je recommande sans hésiter.

Friends_and_family Family

8/10

Excellent

04 Feb 2026

Erlend

Veldig bra vibe!

Friends_and_family Friends

10/10

Exceptional

04 Feb 2026

Hans-Petter

Very beautiful area.

Friends_and_family Friends

10/10

Exceptional

21 Jan 2026

Saila

Hyvä kokonaisuus, ystävällinen henkilökunta ja erikoisruokavalio (gluteeniton) huomioitiin hyvin.

Partner

8/10

Excellent

10 Jan 2026

Jeppe

.

10/10

Exceptional

08 Jan 2026

Helena

Fantastisk frukostbuffe

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Lisa

Hela resorten var helt amazing! Så vackert - varenda detalj är genomtänkt. Från regnskogsbadrummet, inredningen i rummet med fina ”sänghimmeln”, otroliga blommor/grönskande djungel i omgivningarna, så vackert allting! Personalen är outstanding (från städarna, servitörerna till receptionen) så trevliga och serviceminded - exempelvis Hue! Trevligt med fina selfiespots!:) Fin frukost med goda glutenfria pannkakor som kan ordnas! God mat i restaurangen och fin utsikt på kvällen med fin solnedgång! Fin strand! Vi kan definitivt tänka oss att komma tillbaka!

Friends_and_family Friends

8/10

Excellent

07 Jan 2026

Kim

Le séjour a été incroyable.
La plage était propre, comparé aux autres plages de l'île d'ailleurs.
La villa en bord de mer sublime, très bruyant en fonction des voisins que vous avez. Il ne s'agit pas d'une villa individuelle mais une villa séparée en deux. Donc le mur qui sépare est en bois, vous entendez tout.
Le personnel est très gentil et très attentionné. Ils nous ont même préparé un petit déjeuner a emporter le jour du départ car nous partions tôt, sans rien demander.
Le resort est propre. Le restaurant est très bon. Oui il est plus cher que les restaurants autour, mais il n'est pas cher pour autant pour des européens.
Mon gros bémol sur un tel resort, la salle de sport. Elle est sale, petite et le matériel tres vieux. Si vous êtes muscu, il va falloir être motivé.

Nous avons passé de superbes vacances. Merci !

Partner