Waterbury Motel

2/10

Poor

25 Feb 2026

Jennifer

I didnt even sleep the night. I parked, looked sketchy from the outside and for good reason. Walked up and was approached by a gentleman upon reaching the door who followed me in trying to get my number, telling me he could provide me with anything I wanted or needed. Staff informed me at check in that it was cash only. Did not want to give me my id back until i returned the room key but I wasnt allowing anyone to just keep my id. Go into the room where there was no heat and the window was left open. This is Feb with 2 ft of snow outside. The room was disgusting. Light was so dim you couldnt see without opening the curtain. Didnt even step foot in the bathroom. The pictures dont show the real condition inside. Enough free parking for about 6 cars if the parking lot is cleared but it wasnt. Im not expecting super nice with the price but for $10 more I went to Days Innand slept comfortably after driving a long time.

Self

2/10

Poor

23 Feb 2026

Darvis

Everything!!!! The tv didn’t work the heat was shotty. Towel flimsy etc etc etc. I’m not understanding why a well established company like yourselves would get in business with a company like that. Well that my two cents on the matter. WORST HOTEL IVE EVER BEEN TO

Self

2/10

Poor

15 Feb 2026

Kerby Machnally

The room is dirty and smell bad !

Business

2/10

Poor

04 Feb 2026

Darvis

WORST ROOM SND ESTABLISHMENTS IVE EVER BEEN. ENDED BY SEEING A ROACH FOR 70$ BUCKS. JUST DISGUSTING

Leisure Self

2/10

Poor

29 Jan 2026

Rushdy

This was absolutely the worst motel in the history of motels. The place was abhorrent. They didn't even bother to vacuum the carpet in the room when I got there. There are some places you go and when things are wrong.You can tell it also places where you go and stay

10/10

Exceptional

26 Jan 2026

Justin

Good place

6/10

Pleasant

17 Jan 2026

Nancy Pacheco

Room had bad odor pillows didn't have covers no towels
ask for the stuff and was told come a few minutes never came, the tv looks like something was thrown glass was shattered inside we were looking half picture and half lights, if those 4 things were fixed it would be okay to stay for more days, just stay one night.

Partner

2/10

Poor

11 Dec 2025

Brian

Motel for drug addicts.

Leisure Self

2/10

Poor

01 Dec 2025

Whitney

There was no hot water the entire night. The fire alarm kept going off. The room was filthy and smelled heavily of smoke so much so the odor is still in my coat. If you’re going to stay here do NOT BRING YOUR CHILDREN! It’s best for heavy smokers and men. The carpet was dirty the blanket had cigarette holes burned into them. There was food trash in the window. We had to sleep freezing cold with the window open to combat the smell.

2/10

Poor

30 Nov 2025

Whitney

There was no hot water the entire night. The fire alarm kept going off. The room was filthy and smelled heavily of smoke so much so the odor is still in my coat. If you’re going to stay here do NOT BRING YOUR CHILDREN! It’s best for heavy smokers and men. The carpet was dirty the blanket had cigarette holes burned into them. There was food trash in the window. We had to sleep freezing cold with the window open to combat the smell.

4/10

Poor

28 Nov 2025

Brian

I told the front desk that the remote control to the tv didn't work, but they did nothing about it. Therefore, I had no tv.

Leisure Self

2/10

Poor

26 Nov 2025

Mike

worst motel ever

Family

8/10

Excellent

26 Nov 2025

Alex

a bit dirty for the room but you get what you pay for

Leisure Partner

10/10

Exceptional

24 Nov 2025

Terrell

Amazing

4/10

Poor

03 Nov 2025

Marla

Fire alarm went off twice, waking us up. Somebody pounding on my door at 3:30am, I had to get out of bed and tell them to go away.

Business

2/10

Poor

31 Oct 2025

Webert

Not good

2/10

Poor

30 Oct 2025

Michael

Room was nasty and dirty bed covers and wash cloth towels had stains

Friends_and_family Family

2/10

Poor

17 Oct 2025

NAVEENVARMA

Not recommended

2/10

Poor

02 Oct 2025

Kathleen

Absolutely terrible … holes in the wall… bedbugs

Business Friends

2/10

Poor

29 Sep 2025

Wilberto

Place just needs a complete remodel.

Leisure Partner

2/10

Poor

28 Sep 2025

Robert

Bugs

Business

2/10

Poor

28 Sep 2025

Ashley

Horrible, not clean at all stinks like cigarettes.. cigarette burns in sheets and insects in bed

Business

2/10

Poor

17 Sep 2025

Jay

I travel expensively and this is, without a doubt, the worst motel ever. After seeing their \"best room\", I requested a refund, which was not honored. Even so, I couldn't stay there and sought alternate accommodations. On a scale from of 1 to 5 stars, this property is a minus 3.

Business Self

2/10

Poor

08 Sep 2025

Linda

don't stay here

This is the worst hotel I've ever stayed at. Everything was dirty, the bed, the towels, the carpet.
I had to ask for the remote for the TV and AC. The AC remote did not work, the front desk attendant stood on the bed to reach to turn on the AC.

Self

2/10

Poor

04 Sep 2025

Giovanni

They had no clean sheets,all of them had stains, people selling drugs in the hallways, people hanging in the hallways getting high, people over dosing

2/10

Poor

02 Sep 2025

Catherine

It's basically a local 'paid' shelter. No smoking signs in lobby, but furniture had numerous burn stains and ashes. Heavily stained carpet. Dingy looking linen, but did smell freshly laundered. No security, i.e. chain on room door, which looked like it has previously been busted in. Simple door lock that like you'd find on a bathrook door. Exterior room door looked like it has been previously busted in. Although there are young mothers with children who evidently live there, it's not a place for the \"faint hearted\" who also might feel threatened by young men idling near-by. LOL

BTW, it took mgr several hours to find a tv remote after searching other rooms, despite no vacancy other than one near lobby awaiting a guest who was paying $150 for the night. (So I was told. Didn't know if that was real or an attempted hustle for me to pay for an upgrade.)LMAO Anyway, I slept soundly with the only chair hooked up under the door knob.

Business_and_leisure Self

2/10

Poor

31 Aug 2025

Miguel

I’m not recommending is very dirty

2/10

Poor

22 Aug 2025

Guillermo

The room was found in unsatisfactory condition: the toilet had visible stains, and the sheets contained a burn hole consistent with a cigarette.

Partner

10/10

Exceptional

14 Aug 2025

Sophia

They guy and his wife are pretty descent people and they have great customer service, very friendly. Rooms are okay and clean. There is everything around the hotel from Walgreens to McDonald's and downtown is a 10 minute walk.

Leisure Family

2/10

Poor

07 Aug 2025

Donald

I was greatly disappointed when arriving and seeing questionable people loitering around the front door. The dumpster at the rear of the parking area was overflowing greatly. The front desk clerk was very kind. Before he would accept our non-refundable payment he gave my husband the room key for him to check it out. My husband said the room was awful and the sheets were stained. Needless to say we left and found another room. This hotel being on Expedia's list is extremely disappointing. We were looking simply for a place to sleep after conducting some business in Waterbury. That's why the low rating was not alarming. We were not looking for amenities but simply a night's rest. I would never under any circumstances recommend this hotel.

2/10

Poor

26 Jul 2025

Chyann

It was very terrible the guy at the front desk was very rude the room was nasty roaches everywhere dead fly on the wall fridge very nasty in the inside sheets not clean room smell funny

Partner

2/10

Poor

29 Jun 2025

wan-ru

We arrived around 10:30 pm. There were bars in the windows of the run down looking one story building. We pulled into the garage next door and were promptly approached by 2 different men wanting to sell us something. The neighborhood looks run down and drug infested. We did not feel safe to stay there.

Leisure Family

2/10

Poor

10 Jun 2025

Laura

I should have read the reviews before booking. Terrible place. Dirty. Sketchy people hanging around. Yelling and door slamming all night long. If i would have been alone, i would have never checked in.The only good thing about this place was the front desk clerk.

Leisure

2/10

Poor

06 Jun 2025

david

A terrible place to visit period it's a straight up crack house

2/10

Poor

17 May 2025

Elizabeth

It looked filthy from the outside, really seedy people hanging around. I left, didn't even go in. Did not feel safe at all.

Business Self

2/10

Poor

14 May 2025

Laura

There was to much fighting in the hall and the room was not cleaned at all

Leisure Partner

2/10

Poor

22 Apr 2025

Verified traveler

Will not be returning

Room was deplorable; trash & rusted nails on the floor, giant hole in the windowsill, no nightstand, walls were not clean, bathroom had no mirror. Staff was argumentative & allowed their children to touch my belongings. No accommodations whatsoever. Generally an unsafe area.

Self

2/10

Poor

10 Apr 2025

RAYMOND

The web site showing pictures that was false about the room rented.

Leisure Partner

2/10

Poor

15 Mar 2025

Rodney

Door lock isn't good. The key was hard to open the lock. No remote for the TV and it's high up on the wall. Had to get on a chair to turn it on and turn channels. Bathroom light is low. No garbage pail in room.

Leisure Self

2/10

Poor

15 Mar 2025

Brian

The room walls in the room were covered in stains, there were cigarette burns all over the headboard and sheets. There were cigarette butts on the floor. The TV didn't work. And the lady that checked me acted like I was a bother to her

Leisure Self

10/10

Exceptional

29 Dec 2024

Sue

Staff was was very pleasant.
Loved my stay here.

Leisure Self

2/10

Poor

28 Dec 2024

Jason

The most disgusting motel i have ever stayed at...smelled of mold and a very undesirable neighborhood

Business

4/10

Poor

24 Nov 2024

Dale

Felt Iffy, but was good enough for the night.

The man behind the bullet proof glass was very nice and insisted he show me the room before charging my card.
I appreciated that.
The room was bare bones, but did have a TV.
I wondered if they had an hourly rate, but didn't ask.
There is a reason why it is the cheapest hotel listed in the area.
I was tired, it was late and raining and I needed to rest.
I took the room. It was adequate.
It was quiet all night, and my car was still there in the morning.
My heart goes out to struggling businesses like this who are trying to stay open in a bad economy.

Partner

2/10

Poor

19 Oct 2024

Leren

Very horrible

2/10

Poor

12 Oct 2024

Glenda

That place needs to be
Shut down is really dirty

2/10

Poor

08 Oct 2024

Liam

Cigarette holes in the sheets. Bed was caved in. Extremely dirty.

2/10

Poor

05 Oct 2024

Jeffrey

Better off sleeping in your car and using wet.wipes to wash with.

Business Self

6/10

Pleasant

10 Aug 2024

Diana

Close to uninhabitable.

Dirty. I asked them to vacuum, please. They said there is no vacuum cleaner. Carpet very dirty. Stains and dirt on bed spread. I slept on blankets from my car. I slept with shoes on and clothes on.
No mirror in bathroom. No place to set anything in bathroom. Wooden table and chair in room were dirty. I cleaned them with sanitizer wipes. Smell of stale air. No bedside reading light or table. Only ceiling light.
(I needed a place for the night. Other places booked. This was $74 ($87 with tax). I plan to ask for a partial refund. Not much sleep.
Also fire alarm located in the room went off. When I called the desk, they said it does that when someone takes a hot shower somewhere else in the building???? I was asleep!!!

Self

2/10

Poor

06 Aug 2024

CLARENCE

It was dirty with dirty sheets on the bed,dirty towels,just a disgusting place

Leisure Self

4/10

Poor

24 Jul 2024

crystal

They did not clean the room before trying to rent it to me they do not offer anything it says. There is no wifi for guests it is locked there is only a dorm fridge in the room. There wasn't even a trash can. And there was no way to warm any kind of food or drinks at all like it said there was

Leisure Self

2/10

Poor

23 Jun 2024

ANTONIO

The whole place was dirty, no mirror on the bathroom, stains in the bed sheets, blood stains on the walls, cigarette burns on the bed headboard, at checkin they did not want to accept the credit card, only cash, a suspicious look from the manager. I would say that Expedia is bringing is reputation down just by association with this property. I wouldn’t stay there for free anymore

Business Self

2/10

Poor

24 May 2024

John

Did not stay. It was too awful!

Business_and_leisure Self

2/10

Poor

27 Apr 2024

Shannon

Did not feel safe at all staying here. We saw several strung out people and a dude wearing a full face mask walking around the parking lot in warm weather.. left without checking in and stayed somewhere else.

Business

2/10

Poor

25 Mar 2024

Michael

The room was horrable we had no chairs, no wifi, tv had 2 channels in english, no trash can, no microwave. When we asked about the condition of the room was told that was the only one available and take it up with hotels.com we called hotels and was offered no money back very unfair the pictures on your website doesn't match the room we was given i add photes and you can see the room the heater and ac was well over 8 feet off the floor anx was notveven able to control it because not tall enough

Friends_and_family Family

2/10

Poor

07 Dec 2023

Frank

The only word I could use to describe this property is disgusting. There were homeless people sleeping on the floor in the second floor hallway.
They are also not honest as far as their rates

Leisure Self

2/10

Poor

09 Nov 2023

J

Property is really dirty and not maintained. Room was filthy from floor to walls. Bed sheets were itchy. Place had no heater and was really cold. Had to leave after a couple days of hours of waiting for service. Got told they bring a portable heater not never came. Place feels unsafe with the crowd of ppl coming in and out. Not recommended to anyone.

Leisure Partner

2/10

Poor

24 Oct 2023

Gurukaran

-1 Star would be there I would have provided it for sure

2/10

Poor

16 Oct 2023

Lance

Not the Front Desk Clerk's fault.

Not the front desk clerk's fault. I booked an overnight room to stop 1/2 way on a long trip and when I got there the lady took one look at me and said, \"We don't have any non-smoking rooms.\" Best to go find another hotel unless you want to be in a smoking room.

Friends_and_family Family

2/10

Poor

13 Oct 2023

joseph

not clean not safe not friendly

Business Self

4/10

Poor

12 Oct 2023

Andrew Van

The two star rating on this property is very generous. The property is aged and in poor condition. The environment is dodgy to say the least. Lots of people milling around with nowhere to be. However, the water was hot and the pressure was good, and peculiarly the lavatory tissue was very good quality if that is important for you. The police removing a decesaed person two rooms down from us in the morning was a little off-putting, but not entirely surprising. You have been warned.

Leisure Partner

2/10

Poor

03 Oct 2023

Verified traveler

It needs to be 40$ or 50 night to stay

8/10

Excellent

25 Sep 2023

Amber

A decent stay for what it was , a motel.

Leisure Partner

2/10

Poor

21 Sep 2023

Frankly

If there was a negative rating we'd pay to give it! The hotel was a rat hole. I can't fathom the rationale behind Expedia putting their name and reputation behind such a mess. The room was dirty, smelly and the walls seemed to have vomit splattered all over. The bed sheets, rags and towels were all dirty. There was even faeces on the carpet outside the hallway. Being tired and trying to somehow find the mental space to deal with this horror, we requested a change of sheets and was told they didn't have any clean bedding available. That was the final straw. We immediately checked out, not even spending an hour in the place and subsequently requested a refund. This is by far the worst experience we've ever had regarding a booked hotel room. Expedia can kiss our business goodbye as we'll never use them again. Now they seem to be stone-walling our refund! Moreover I had to re-edit this post numerous times. Though it's obvious this kind of vetting escaped the room they rented us, let's see if this re-edit passes Expedia's smell-test.

Business Self

2/10

Poor

12 Sep 2023

Melanie

Worst motel ever

The room was dirty. The bedding was stained with cigarette burns. The wall had wires hanging out of it. There was no shower curtain in the shower. The refrigerator didnt work. There was no trashcan in the room. The air conditioner only cooled the room a little. I was there for five days and no one came to clean the room the entire time. I requested clean towels and no one ever brought them. I had no other options because of cost so i was stuck there for five days but i will never stay there again.

Self

8/10

Excellent

03 Sep 2023

Steven

Its nice they let u check in easy the the best part and early room to rest better over its good.

Business Self

8/10

Excellent

31 Aug 2023

Steven

Easy check in and out i like it for money its cool.

Business_and_leisure Self

2/10

Poor

28 Aug 2023

Brian

This hotel is a total dump, my room was not vacuumed or cleaned. The bed had used sheets and were stained and nasty.
The comforter had sticky stuff and burn holes all over.
The towels in the bathroom were still wet from the last people who stayed in that room.
Never ever go here, I will never go back to that dump.
It needs to be condemned.

Self

2/10

Poor

25 Jul 2023

Joanna

Stay AWAY!

No towels in the room . It was a hole in the wall motel. Weird people hanging around. Found the top of my car open. Lucky I remembered to take everything out. Someone kept knocking on my door all night. This was a terrible hotel. Beds are old, bathroom looked like something on scared straight. Never again!

Self

2/10

Poor

22 Jul 2023

Nelson

The property is in bad conditions. Not gonna even stay just gonna take the loss on the money

Partner

2/10

Poor

08 Jul 2023

Zatanna

I want my money back they had bed bugs and i did not stay in there at all i have videos of them and the motel refused to give me. A refund

Business_and_leisure Partner

2/10

Poor

22 Apr 2023

Nelly _

everything about it is just!!

Leisure Friends

2/10

Poor

26 Mar 2023

Kelly

Horrible place

Leisure Partner

2/10

Poor

26 Feb 2023

Thiago

The place and area full of drugged and people. Room was without cleaning.. dirty .. dirty.. dirty... it say no smoking place.. people smoke in the reception room.. if we call reception... will not come back.

Business Self

2/10

Poor

25 Nov 2022

Ahmed

I should have known I’d get what I paid for

Business Self

2/10

Poor

22 Nov 2022

Diana

Most disgusting hotel I ever been to the room was filled with ciggerate burns all over the room bed sheets table walls headboard. Don't ever waste ur Money going there!!!!