Name: Phaos Santorini Suites
Address: Imerovigli, Santorini, 84700, GR

10/10

Exceptional

07 Jul 2026

Deb

We had a wonderful relaxing stay at Phaos Imerovigli - the staff are welcoming and friendly, the view from Room No1 is spectacular. The Staff at the local Illios Bakery 200 meters up the road are incredible.

10/10

Exceptional

03 Jul 2026

Alex

In a very nice quiet location with great views of the sunrise, we never had breakfast but there’s a bakery just up the hill that delivers from which we had coffee and pastry every morning which was very good.
The rooms are very clean and the housekeeping staff were excellent, our room was spotless when they’d been in.
The staff are super helpful and very friendly and approachable.
Imerovigli is only a short walk up the hill and has less crowds than Fira/Oia and lots of great places to grab food and drinks with fantastic views.
The hot tub is a great addition and nice for relaxing after a busy day walking around in the heat/a lot of uphill walking
We would absolutely stay here again if we were to return to Santorini, thank you to the staff again for everything!

Friends

8/10

Excellent

30 Jun 2026

Nora

Nice location and pretty view. They are very responsive over expedia. I arranged for transfer from the airport which never arrived, the transfer service the. Texted me an hour after I had landed asking me why I wasn’t there although I communicated clearly the time of the flight. Accidents happen and it was no big deal, I got in after business hours so I did self check in which was easy! However the next day the receptionist was very upset I didn’t receive my transfer, I could tell she felt it reflected badly on their end when I believe the mistake was of the transfer service not of the hotel’s accommodations. Overall the staff was incredibly kind and helpful and made sure to make our stay memorable. I would say for the price to consider the Grand View hotel. It’s a further location but the views are absolutely incredible and the pool is amazing.

Friends

10/10

Exceptional

29 Jun 2026

Sheila

loved it

Family

10/10

Exceptional

27 Jun 2026

Claire

Hot tub was the highlight and location of property with great sunrise and sea views. Close to everything but also very quiet, private and secluded. A real gem of a location and had lots of local amenities just a few minutes walk away. If you literally crossed the road you had full Island views and that of the Caldera absolutely stunning!
Staff were excellent and very attentive. Great communication from the reception/management team from booking, arrival, during stay and on departure. They were extremely friendly and helpful. Hot tub and maintenance guy was always on hand and did daily hot tub checks as did the cleaning staff. Bathroom in our suite could do with a refurb but it was fully functionally always plenty of hot water and not an issue for us. We will definitely return. Thank you 👌

Partner

10/10

Exceptional

20 Jun 2026

Stephen

Everything was more than expected, The service was excellent friendly staff always willing to help 😀

Family

10/10

Exceptional

17 Jun 2026

Noreen

Absolutely loved this hotel. Our rooms were very spacious, clean, and had incredible views. I also loved that the rooms had plenty of counter space, floor space, and closet space to unpack our things. Jona was fabulous and took amazing care of us. They can arrange taxis for wherever you would like to go. Will definitely be recommending this place to family and friends!

Friends

10/10

Exceptional

08 Jun 2026

Bhavya

All good

Family_with_children

10/10

Exceptional

04 Jun 2026

Amy

Service was excellent, cleaning lady is wonderful, nice outdoor space overlooking the ocean and always greeted by whatever cat was on duty. Loved that it’s just a short walk to stores and restaurants. Really enjoyed our stay!

Family

10/10

Exceptional

03 Jun 2026

Josha

The staff were fantastic. They set up a crib and brought us toys for our 18 month old.

The hot tub had some bugs in it but so does mine at home. Tons of parking too.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Cameron

The lady at the reception desk was very helpful and accommodating. She let us leave out luggage in the office when we arrived early. She set up a rental car to be delivered to us at our day and time of choice. And she gave great advice on things in the area.

10/10

Exceptional

28 May 2026

Karen

Absolutely loved our stay at Phaos Santorini Suites! It was my mom and I who stayed here. It had a gorgeous unobstructed view of the west side of the island where you can see the sunrise. Our room was very clean and comfortable. The shower superb and had great water pressure. The hotel was also in a quiet spot so away from the hustle and bustle, which we were grateful for. When we walked around in Oia, we noticed most of the hotels there were in the heart of it and offered no privacy to the guests lounging in their hot tub and decks while we felt lots of privacy and quiet with our own hot tub and deck at Phaos. We rented a car while here and were really appreciative of how easy it was to park at the hotel and get in and out with our car. Phaos was exceptional in providing a relaxed, laid back atmosphere. It’s also very close to the trail between Oia and Fira so easy access to all the shops and restaurants on that trail. Added bonus was its close proximity to Ilios Bakery, which I highly recommend guests take advantage of. They delivered food directly to our room for free and the service was fast. The food is also really good with reasonable prices. We had dinner there when we arrived and had two breakfasts delivered so we can eat with a view. I will certainly stay at Phaos again whenever I plan to return to Santorini!

Friends_and_family Family

10/10

Exceptional

23 May 2026

Yi

Clean room and cute cat!!!

Partner

10/10

Exceptional

18 May 2026

Taj

Great views of the sea.

Self

10/10

Exceptional

18 May 2026

Mark

The helpful and friendly staf

Partner

10/10

Exceptional

17 May 2026

Ana Paula

Breakfast should contain sugar and sweetener for coffee, as well as glass for juice.

6/10

Pleasant

17 May 2026

Alisha

Overall the property itself was nice. However, the customer service was mediocre. We were welcomed with a piece of paper on the reception door. We did not get cleaning services the first day and did not get beach towels after we specifically asked for some.

6/10

Pleasant

17 May 2026

Patricia

When we arrived we had to pay cash in Euros because it was the weekend and the electronic system wasn’t working . The lady at reception didn’t have change so she ended oweing us 1 euro. Never gave it back…the room was nice bed was extremely hard and Bathroom was really tight and small. If we were larger heavy people we would have not fit. The room had 1 small tv in the living room that was close to the floor with no way to watch comfortably. Channels were limited and no tv in room. The view from the room was very nice !! No breakfast included and if you want breakfast you have to pay and it is bought to your room… we opted not to eat here.
Location was Good to travel to Oia and Fira. There were also a few spots to eat by .. few mins by car or 10 mins walking . A lot of uphills and down hills.
The lady that cleans was always smiling and giving everyone a heart sign with her hands! Cute!

Family

10/10

Exceptional

12 May 2026

Daisy

Bel accueil, chambre propre qui correspondait à la description et à nos attentes. Le personnel est très serviable en particulier Jona qui a su satisfaire toutes nos questions ou demandes.

Partner

8/10

Excellent

07 May 2026

Aimz

The staff were absolutely lovely, ❤️
It’s a nice spacious apartment ❤️, I am thinking I should have possibly booked the hot tub suite damn it! I cannot say the bed was comfy so i personally slept on the couch 🛋️..
I do think for the limitedness of the apartment it was slightly over charged, I’m sorry …

Self

8/10

Excellent

20 Apr 2026

Ada Fe

Staff was helpful

Family_with_children

8/10

Excellent

16 Apr 2026

Hang Nog

Good

8/10

Excellent

15 Apr 2026

Anita

The door to the villa was extremely hard to open. On the first night we had no soap. Upon leaving we just left our key in the room, no instructions were given. Close to walking path to town.

Partner

6/10

Pleasant

29 Mar 2026

Zaray

The pictures on the hotel website is not a good representation of how the actually property looks. Its an older property. Had a nice view. The window was lefted open before we got to the room so there were flies in the room. The sheets were stained. The tv was close to ground on the wall and crooked. It was suppose to be a premium suite but there wasnt anything premium about the room itself.

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Edward

Nice location, nice rooms, amazing views, excellent staff.

Friends_and_family Friends

10/10

Exceptional

24 Mar 2026

Loni

Hotel staff are very friendly and helpful. Beds have a very firm mattress, but I prefer that. We had the updated room with private jacuzzi; we loved it! Quiet and clean.

2/10

Poor

15 Mar 2026

Neda

I travel a lot, and this was my worst hotel experience. We arrived in Santorini on Friday night, and there was no TV, no Wi-Fi connection, and no hot water. A young staff member helped us get Wi-Fi for a few hours, but it disconnected again shortly after.

The next day we waited, hoping the hot water would be fixed so we could take a shower, but there was still no hot water.

I also think the pictures are misleading and greatly exaggerate the beauty of the place.

In the end, we had to clean ourselves with extremely cold water using washcloths and left as soon as we could. I will NOT recommend this place at all.

Family_with_children

4/10

Poor

13 Mar 2026

Diego

No hot water, no hot tub like the pictures, no public transportation nearby

Partner

8/10

Excellent

10 Mar 2026

Shandon

The lady at the front desk was great. The internet wasn't working effectively for the most part. The space was clean and as described

Partner

8/10

Excellent

07 Mar 2026

Stacey

Lovely view of country side overlooking the water. Staff were polite but maintained distance. We loved the cat visits.

Partner

6/10

Pleasant

26 Feb 2026

Suzanne

Only one friendly staff person onsite. Has a stunning view but no running hot tubs in off season. Parking for rental car but not many amenities onsite but close to restaurants within walking distance up the road. Good price but very quiet.

Partner

10/10

Exceptional

23 Feb 2026

Flor Maribel

Nice room.

Partner

10/10

Exceptional

19 Feb 2026

Cory

Room was great! Unfortunately, the hot tub was closed during our stay as it was off season. Host was very accommodating and helpful with information. Will definitely come back to Phaos

Partner

2/10

Poor

15 Feb 2026

Tyler

The lady was rude when we showed up. Like we were putting her out for having to talk to us. We booked the room because of the hot tubs and paid extra for a hot tub. But the hot tubs aren’t on in the off-season? Maybe you should state that. Who wants a hot tub in the summer. Tv didn’t work. Waste of

Friends_and_family Family

8/10

Excellent

25 Jan 2026

Cameron

The privacy of the suite was very nice and the view overlooking the sea was beautiful to look at.

Self

4/10

Poor

13 Jan 2026

Mylene

Got there at 2:00am and no parking available. I parked next to the hotel but was waken up early morning to move my rental. The bed was comfortable to lay on as long as you don’t move a lot because the bed that we got is not even. Not sure if it’s the bed topper or the actual bed. We were too tired to complain after looking for a parking. Our room is nice but the bathroom got a funky smell to it when we got there so we dump a lot of shampoo and body wash so that when it flushes it smells a little better. The people that work there are all nice but they don’t control the parking and the overall condition of the property.

Leisure

10/10

Exceptional

03 Jan 2026

Sohan

Beautiful location. Perfect spot to unwind. Everything about the hotel was excellent, with the minor exception of not having a microwave in the room that caused a bit of inconvenience for reheating meals. Hotel staff was very responsive.

Leisure Family

10/10

Exceptional

29 Dec 2025

Himanshu

The rooms were clean and very comfortable. There is a countryside charm to the room set up and decor and the views from the property are very nice. The host and reception were easy to communicate with. Although this is not the full service hotel if you were looking for that. This was mostly for a quiet stay and a convenience store and restaurant with a 5 minute walk with options to deliver at your room. The host also helped arrange for tour options and airport pickup and drop for us at an additional cost.

Leisure Family

8/10

Excellent

18 Nov 2025

Garry

Friendly staff, spacious room with separate dining area. Comfy bed! Nice quiet area of Santorini and 10min walk to Fira.

Leisure Partner

10/10

Exceptional

14 Nov 2025

Carl

From the moment I arrived, we were greeted with a warm smile and lots of information regarding transfers, thing to see, etc. The room was clean and tiday. All the staff were very pleasant and helpful.

Leisure Friends

10/10

Exceptional

10 Nov 2025

Bryan

Friendly staff. Clean room.

Partner

10/10

Exceptional

10 Nov 2025

Carl

The check in was very easy. Met with a big smile and lots of information about transfers, transportation and the island. Room was clean and well prepared. All the staff were wonderful.

Leisure Friends

10/10

Exceptional

09 Nov 2025

Maria

Beautiful stay

10/10

Exceptional

29 Oct 2025

Lewis

The accommodation was stunning, with perfect views, clean rooms, and friendly staff. We couldn't say anything else – we thoroughly enjoyed our stay and hope to return someday.

Located just up the hill, Ilios Bakery is open 24 hours and offers free delivery. You can order breakfast, lunch, dinner, or snacks and drinks by WhatsApp and pay in cash. Highly recommended.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Kelvin

Very nice and peaceful place

Leisure Friends

8/10

Excellent

19 Oct 2025

rob

For some reason our toilet kept running. Had to keep door closed. Clean rooms. Nice sitting areas. Great staff. Close walk up the road to supermarket for beers. And or kebabs.

10/10

Exceptional

06 Oct 2025

Shelby

Awesome stay and staff!

10/10

Exceptional

06 Oct 2025

Chi lun

I smell sewer water inside the room. I need to use water bag block the bathroom drain line!

Leisure Family

10/10

Exceptional

04 Oct 2025

Iman

The place was lovely — spacious, clean, and stylish. We loved the hot tub with its amazing view of Santorini. The staff were friendly and welcoming, and the hotel’s location was perfect — just a short, scenic walk to Fira and many great restaurants. Highly recommended!

Leisure Partner

10/10

Exceptional

27 Sep 2025

Karen

Staff was friendly and extremely helpful! The location was very convenient, yet still quiet

Leisure Partner

8/10

Excellent

21 Sep 2025

Shelly

Free onsite parking (10+)

The hotel location excellent. Very close to the walking path. Free parking is included which is a major plus!!!
We stayed in suite #1. The king size bed was very hard (but we slept well)!
The suite overlooked the morning sunrise.
Personally, a microwave would be a great addition to this property.

Partner

10/10

Exceptional

19 Sep 2025

layth

Amazing view with good service, nice place

Business_and_leisure Family_with_children

8/10

Excellent

07 Sep 2025

DAN

Rooms are smaller than the pictures show, bathroom set up should be worked on, other than that not a bad experience. The receptionist tries to help as best she can.

Partner

10/10

Exceptional

06 Sep 2025

Frank

Very nice place staff was excellent

Leisure Partner

10/10

Exceptional

30 Aug 2025

Sigourney

Great private property with a pathway just across the road so you dont have to walk on the road. Short walks to most popular places in the area. Great recommendations from the hostess. Beautifully presented room and great veiw with good amenities

Leisure Partner

10/10

Exceptional

28 Aug 2025

Arminda

Mirto was very helpful got us a rental car transfers and much more very hospitable!!

Leisure Family

6/10

Pleasant

23 Aug 2025

maria catherine

Would be better if there is access to a full kitchen

Leisure Family

4/10

Poor

19 Aug 2025

Srinivas

Property is over rated for the price. The bathroom is outdated, no ventilation, inconvenient shower, bathroom lock is so 1900s. After the first shower, the bathroom clogged and flooded the room, it took two visits the maintenance crew to fix it, all the while I've had to ensure the smell from the overflow drain.

The ocean view is limited to rooms on the uphill of property. If you get the lower rooms, you need to get out of the room for a view.

The pros are parking and the staff otherwise spend your money somewhere else. You can find better properties in oia for the same price.

Leisure

8/10

Excellent

13 Aug 2025

Avril

I love that privacy of this hotel. The staff very helpful. I felt like I was in another world. The morning sunrise was incredible. Breakfast was on point. I will love to revist in the near future. The rooms are very clean. They just need to update they TVs that the only thing missing.

Leisure Self

10/10

Exceptional

12 Aug 2025

Sandra

Very friendly and helpful, ordered breakfast which was excellent.
Rooms were spacious and comfortable.
Location was perfect.

Leisure Partner

6/10

Pleasant

11 Aug 2025

Rita

In my roo. There was no soap for washing hands we used the body shampoo, the wash room was smells bad since we in before even used it , the cleaning lady without nocking on the door opened it and she want to clean the room.

8/10

Excellent

07 Aug 2025

Alfred

Nice view

8/10

Excellent

06 Aug 2025

Bina

Bathroom needs an update, internet was week in the room.The rest was nice and clean.

Leisure Family

8/10

Excellent

29 Jul 2025

Joan

We liked the peace and quiet of the area! Downside was there wasn’t much to do without taking U er or a taxi. I thought I had booked a room with the hot tub, but it was not included in our reservation. The room was comfortable and very very clean! Patio was also very enjoyable!

Leisure Family

4/10

Poor

27 Jul 2025

Rashad

I am writing to formally express my deep dissatisfaction with the service experience during our recent stay at Phaos Santorini Suites from July 17 to 20. While the property’s location and view are undeniably stunning, the overall service and hospitality fell far below acceptable standards — especially for an establishment that claims to be a 5-star hotel.
From the very beginning, we faced issues that were both disappointing and unacceptable:
1.Incomplete Amenities: Basic amenities were missing upon check-in, setting a negative tone from day one.
2.Overpriced and Poor Breakfast: The breakfast charged at €40 per person was unjustifiable. It consisted of just two eggs, butter, coffee, and a Greek salad. When we requested two individual omelets, they served a single omelet with four eggs on one plate, instructing us to share the dish and silverware — completely inappropriate and unprofessional.
3.Housekeeping Unavailable: When we requested room cleaning, we were informed by reception that no housekeeping staff was available and we should wait until the next day. This is simply unacceptable by any hospitality standard.
4.Lack of Night Support: At around 9 PM, we tried multiple times to contact reception for bottled water. No one answered. The next morning, we were informed that reception had been closed for the night. How can a hotel that advertises itself as 5-star operate with no night support?
5.Disrespectful Restaurant Service: We were refused a shaded table despite the r

Leisure Partner

10/10

Exceptional

29 Jun 2025

Verified traveler

Best balcony view

Very nice place. Excellent views and host is very helpful as well. Only one suggestion i have for the hotel management is to provide emergency number to guests, we lost electricity for few hours and couldn't contact anyone. Wasn't a big deal as power returned in few hours.

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Brent W

Good view, clean, good location and great service by property management.

Leisure Family

10/10

Exceptional

07 Jun 2025

Nathaniel

Loved the location and helpfulness of staff. We’d definitely stay here again

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Sherry

It was overall just amazing! I even loved the roosters crowing all times of day, I miss it! It was very cozy and just beautiful!!!

Leisure Self

8/10

Excellent

01 Jun 2025

Brittnay

The location was close to shops and the bus station. It was great. The view from my room of the water was the perfect for relaxing on the balcony.

10/10

Exceptional

30 Apr 2025

Clau

BEst experience!!

Mario was the best he helped us checkin in and was available for all the questions we had, arranged pick and drop off to the airport as well, the rooms are big and clean, short walk down to Fira (20mins).

Friends_and_family Family

8/10

Excellent

28 Apr 2025

cynthia

Spacious

10/10

Exceptional

21 Apr 2025

Viraj

The property was clean, and the view from our room was beautiful. Thank you to the owner and Mario for making my daughter's birthday special with your recommendation to Kaliya restaurant.

Leisure

8/10

Excellent

09 Apr 2025

Tania

Was in a,great location up the hill. It was within walking distance down to shops and all the activities we did , shuttle services were provided by the tour companies picking up from this location.

Leisure Family

10/10

Exceptional

06 Apr 2025

Faye

Very friendly staff, and excellent with the breakfast, clean and neat room.

Leisure Family_with_children

10/10

Exceptional

29 Mar 2025

SHUANG

Very quiet location yet right by the hiking trail to Oia and Fira, close to the bus stop too. Owner is very helpful.

Leisure Family

10/10

Exceptional

24 Mar 2025

Rebecca

Beautiful spot, my stay was during the off season so I didn't get to enjoybthe hot tubs but the views would be spectacular

Business Self

10/10

Exceptional

13 Mar 2025

Bonnie

Room with a view

This place has a beautiful view and is clean and owner is very friendly. The bed was hard on my back but overall a wonderful stay.

Friends_and_family Family

8/10

Excellent

20 Feb 2025

Verified traveler

Nice host and clean but a bit mildewy feel

They were very responsive to requests and upgraded us and they were very nice and accommodating. It could be the cooler weather but the place was a bit muggy and everything felt damp there all the time. The shower head faucet part broke mid shower. And the bathroom had a mildewy smell that really could have benefited from some type of room deodorizer.
Otherwise was very nice, free parking on site, comfortable beds and beautiful views.

Friends_and_family Friends

8/10

Excellent

20 Jan 2025

James

Santorini Stay

It was a beautiful property. Everything worked and the view was great.

Friends_and_family Family

8/10

Excellent

29 Dec 2024

Lim Kian

Our room was facing the sea of the eastern part of Santorini. Hence, could see sunrise every morning. Glad that it is opened during the winter season. Good to rent car to drive and explore Santorini during winter as tourists volume is low. We were the only occupier on the first 2 nights. Do note that there were condensation on the ceiling of the toilet after the hot shower during the winter season. Water droplets will be dripping from overhead.

Leisure Family

8/10

Excellent

26 Dec 2024

Verified traveler

Good value hotel.

Partner

6/10

Pleasant

11 Dec 2024

Jeffrey

First i would have to say, i went at the wrong time of year. I also did not realize how far from town central, Fira, this property was. Yes, it had nice views way up the hill, but not convenient to any local needs. And taxis were 15e each trip into town, so 30e roundtrip. NOT worth it. Had a hot tub on patio, but covered for No use. No real heat, you use the AC at a high temp, the one in the bedroom area did not get warm. Would I stay again, probably not.

Leisure Self

8/10

Excellent

16 Nov 2024

Griselda

Nice property. Bed very comfortable, nice pillows. Super cute design.
They will have to fix a couple of things that i already told them, if they want 5 stars.

Leisure Partner

10/10

Exceptional

11 Nov 2024

SARA SNEHA

It was a perfect spot for the vacation. It was just so calm and quiet and we were able to enjoy the scenery even while staying at the hotel. The staff was really professional and provided the best customer service. The room was cleaned every day and the washcloths and towels were being changed every day.

Leisure Family

8/10

Excellent

22 Oct 2024

Zaman

Very nice location with sea view, only thing that I didn’t enjoy was breakfast, not much variety and not having common things like eggs.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Jeff

The main office/reception staff: Apostolos and Mario were great. Mario had many great recommendations for activities and places to see. Very accommodating and helpful during our stay. Highly recommend for future travelers.

Leisure Partner

10/10

Exceptional

16 Oct 2024

Amanda

This is close to Fira (walkable) yet away from all the hustle and bustle. The sunrises were beautiful!

Business Friends

10/10

Exceptional

07 Oct 2024

Marivette

We love the experience! Sandy is a sweetheart. Very clean and the staff was amazing. The hotel is near place you can eat and go shopping. Definitely a place you can go back.

Leisure Family

8/10

Excellent

04 Oct 2024

Alex

Mario at reception was so friendly and welcoming. Helped with all our needs and sheets and towels were clean. Hot water in our room was fairly limited for 2 to shower and shower could have been a little cleaner but wasn't too bad. Would stay again, overall, had an amazing time. Views were so good as well at sunrise and night time

8/10

Excellent

03 Oct 2024

Qingyun

Just before arrival, we were advised our room had plumbing issues and could not be checked in. But the staff was very helpful finding the alternative options for us. The stay was all good, the front desk is very helpful giving us dining suggestions, etc..

Leisure Friends

10/10

Exceptional

03 Oct 2024

James

Perfect location

We had a very relaxing stay at phaos studios, very convenient to walk to the stunning nearby villages, the place was spacious, relaxing and peaceful.
Big shout out to Maria for looking after our place beautifuly each day and mario for the excellent local advise.

Partner

10/10

Exceptional

02 Oct 2024

Eric

Very nice place to stay. The beach was nice to eat breakfast and dinner by. We traveled daily from there to explore the island. Parking was plentiful at room. The rooms were nice and clean.

Leisure Family

10/10

Exceptional

01 Oct 2024

Chrissy

The owners were insanely nice. The dog on property was so cute! Recommendations for restaurant was amazing. Fira was very walkable. Took their car service to oia since we were tired and it was perfect. Hot tub was Fantastic. There were other guests that were very disruptive one evening and I felt bad for the owners dealing with that, I thought they dealt with the situation VERY well. It didn't impact our stay. Breakfast was nice and the view is beautiful ❤️ The owners make you feel like it's your home away from home.

Leisure Partner

4/10

Poor

29 Sep 2024

Amit

Liked: good parking space, away from the high traffic area of imerovigli but within 15 minutes walking distance to Fira, 24 hour convenience store within 5 minute walking. Rooms are clean, nice view of the valley. Fast Wi-Fi. 15 minutes drive from airport.
Did not like: hotel is very old, need to use old fashioned room key, bathrooms are really small(I am a very thin guy and I found it very tight to manoever), you have to turn hot water heater on and wait for 15-20 minutes before you get hot water for shower, furniture in room is old. They bring the breakfast to your room every morning but it’s the exact same thing (corn flakes, mild, sort of warm coffee, white bread etc..), there is no microwave in the room. On the first morning , despite telling the reception that we wanted breakfast at 9am they didn’t deliver, we had to remind them twice. There is no phone in room to connect you to the lobby. Reception closes at 9pm. They pick you up and drop you off from port or airport for a fee which needs to be paid in cash which they reveal after the pick up or drop off is completed.

Overall it was barely ok, not that impressive

Leisure Friends

10/10

Exceptional

28 Sep 2024

Stephanie

Beautiful views, great staff, clean room, nice breakfast!

Leisure Family

10/10

Exceptional

24 Aug 2024

Lynn

We were delighted with the location of Phaos and the lovely view we had from our private balcony - including the sunrise view. The staff was very friendly and helpful. Including providing transportation to/from the ferry port and arranging for our rental car to be delivered and picked up from the hotel. Accommodations were comfortable, though a bit tight on the loft area. Very happy with our stay!

Leisure Family

10/10

Exceptional

22 Aug 2024

Roberta

Superb :)

The suites were lovely and super clean. Room cleaning was everyday offered to us unless if we said otherwise. The reception service was very helpful and very nice in offering early check-in and later checkout when we asked; a special thank you to Mario which helped us in booking tours and renting the car with a trusted company, he was super professional and friendly, speaking Italian, Spanish, english. The suites are located 10-15 minutes from Thira city centre ( walking). Towels, hairdryer, shampoo/ body soap were present

Friends_and_family Friends

10/10

Exceptional

11 Aug 2024

Ivan

Great Property, even better host.

The property is nice but most importantly, our host, Mario, went beyond his means to meet our expectations. The hotel is 5 to 10 minutes walk from Fira and Imerovigli so no transportation is needed unless you want to go to Oía. Great view away from the crowd.

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Mauricio

Amazing views

Great location and amazing views. The unit was great for our family (wife and 2 teenage daughters) as it provided two separate sleeping areas for us to spread out. Yiannis was great at giving us advice on locations to visit and offering tours for our stay in Santorini.
Would definitely stay here again.

Friends_and_family Family