ibis Phuket Patong

Thailand , Phuket
PHUKET, Chalermphrakiat Road, Patong District, Kathu, 10
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100 reviews shown

6/10

Pleasant

17 Feb 2026

Ole Christian

The room was a little bit run down. The floor had cracks in it.

Self

8/10

Excellent

13 Feb 2026

Mårten

Nice

8/10

Excellent

12 Oct 2025

David

Nice

8/10

Excellent

22 Sep 2025

Annie

Good location, convenient, great for solo travelling. Friendly staff

Leisure Self

6/10

Pleasant

22 Aug 2025

Nigel

air conditioning smelt musty and if not turned down left the floor and walls wet.

Self

10/10

Exceptional

11 Jul 2025

Beshoy

Receptionist were very nice and helpful, location of the hotel was great.

10/10

Exceptional

12 May 2025

Emily

Wonderful stay!

Leisure Family

6/10

Pleasant

27 Mar 2025

Seng Awng

Like the staff’s hospitality. But mosquitos in the room and water dripping from the bathroom ceiling made us giving three stars only.
Otherwise, quite convenient to stay near Patong beach. Quiet, too.

Leisure Family

2/10

Poor

16 Feb 2025

Lamyaa

Very bad service

2/10

Poor

12 Feb 2025

Suresh

Very small and bad room very bad service

Business

8/10

Excellent

25 Nov 2024

Ron

As a senior man, the safe and refrigerator are to low to access easily.

Leisure Self

6/10

Pleasant

25 Nov 2024

ROGER

A little old and tired.

Leisure Self

10/10

Exceptional

04 Nov 2024

FARES

Its an awesome hotel and the place was great.

Friends_and_family Friends

8/10

Excellent

20 Oct 2024

David

Clean

2/10

Poor

06 Oct 2024

Joshua

The friendly atmosphere but the room was smelling when I arrived on the second floor

8/10

Excellent

20 Jul 2024

Joanne

We had a small deck overlooking the pool which was nice. The room and bathroom were small but we were hardly there, and it was good value for the price. There was no hanging space for dresses and the floor wasn't very clean but the rest was clean. Very comfortable bed.

Leisure Friends

10/10

Exceptional

19 Jul 2024

MARTYN

This is the second time staying at this hotel and have received excellent service from the staff, and found the accommodation is in a good location

Friends_and_family Friends

4/10

Poor

02 Jul 2024

Pooja

Dirty and limited dinning. The restaurabt staff where breakfast was served the staff were very unfriendly i requested if i can have a takeaway container or foil so that i could carry bread for my son and they said they dont have any so sad.

Leisure Family_with_children

10/10

Exceptional

24 Jun 2024

Connicay

Our first time visiting Thailand, and it could not have gone any better thanks to our partial stay at Ibis Patong.
Easy and convenient location with everything you need close by, its a 15min walk to bangla Rd, and a 5min walk to the beach.
The hotel has a pool with spa services at its back edge at great prices!
The breakfast buffet was fresh, plentiful, and yummy with some of the same dishes but also, dishes that chabge daily.

We had a family room which was exactly what we needed!
The room had plenty of room, a view to the pool, decent beds and was clean!

My favourite part about this place, though, was the staff.
So friendly to not only us but our children as well, our kids loved it here and did not want to leave.
We will definitely be back.

Leisure Family_with_children

6/10

Pleasant

29 Apr 2024

Verified traveler

The bathroom picture is misleading. It doesn’t look like that in the two pictures they have on this site.

Friends_and_family Friends

10/10

Exceptional

28 Mar 2024

scott

My stay at Ibis Phuket Patong was very comfortable Staff are super pleasant. A good choice for mid range hotel.

2/10

Poor

22 Dec 2023

Allan

Worst staff and hotel that I have ever seen in my life. I would not stay here for free.

Leisure Self

4/10

Poor

03 Dec 2023

Wesley

Room was dusty, staff had trouble understanding English. Pool closes at 7pm. Rooms are small

Leisure Family_with_children

10/10

Exceptional

20 Jun 2023

Hsu Yen

Enjoy my stay with Ibis patong phuket with authenic thai food at the restaurant, safe family environment. Qiuet environment and near to the beach. Recommended

Leisure Family

8/10

Excellent

21 May 2023

FERIDE

Rooms are okay. The breakfast and the room service are well below sufficient. Location is amazing.

Leisure Pet

10/10

Exceptional

12 Apr 2023

Robert

Nice friendly place close to the beach

Leisure Self

10/10

Exceptional

19 Feb 2023

TAM

close to the beach

Leisure Partner

10/10

Exceptional

15 Feb 2023

bernard

Invasion Russe

Bon service….seul défaut trop de RUSSES !!!!

Partner

8/10

Excellent

03 Feb 2023

Antonio

The hotel is beautiful and perfectly located. The swimming pool is great, same as the reception area.
The rooms are small, but I felt I had enough space overall, on top of that there is a little terrace to seat outside.
The room cleaning service was a bit disappointing. Some days my room was cleaned at 13:00, some other day at 17/18:00. After an afternoon at the beach, finding the room clean with fresh towey would have been great.
This is a small improvement, but overall I will no doubt stay again during future trips.

Leisure Self

10/10

Exceptional

16 Jan 2023

Kilian

I enjoyed my week at Ibis. It is located in semi quite area of Patong, with many options to eat and drink near by. It was 5 minutes walk to the beach, 10-15 minutes to the party area. The workers at ibis were very friendly and nice. The cleaning ladies and front desk were very nice. The breakfast was very delicious and rich. I will stay there again.

Leisure Self

10/10

Exceptional

15 Jan 2023

YITZHAK

The level of cleanliness is not so high,other than that its a really good hotel.

Leisure Partner

6/10

Pleasant

26 Dec 2022

Daniel

I really wanted to love this hotel .. sadly I discovered the duvet was soiled in bodily fluids .. in all fairness housekeeping sorted straight away and Farouk the general manager emailed me back almost straight away and apologised and sent a lovely fruit basket to my room. Apart from the issue the hotel is what I expect from an ibis hotel. Good quality; cost effective and friendly staff - whilst I had an issue and these things do happen it is the way it is resolved that matters .. and they resolved very quickly so would stay here again :-)

Leisure Self

2/10

Poor

06 Nov 2022

Krystal

Room stunk of smoke, loud until all hours of the night, no hot water

10/10

Exceptional

10 Oct 2022

Excellent stay

Excellent stay as always, amazing service from Kun Ou, Kun Ray and their team,remains my go-to hotel in Patong as it has been for many years

Friends_and_family Family

6/10

Pleasant

07 Oct 2022

Rick

Poor internet connection

I have stayed at Ibis twice, once for 7 days another for 9 days. I enjoyed the service, breakfast and facility. The quality of the hotel and staff is under minded by the poor internet service. I contacted the hotel IT department they did make a minor effort but offered no improvement. I will not stay at Ibis Patong again due to this issue.

Self

10/10

Exceptional

27 Aug 2022

Wing Hang

Convenient

Good place to stay reasonable price . Beach nearby few minutes walk. Everything convenient. Restaurants and transportations all nearby.

Partner

8/10

Excellent

23 Jul 2022

Junior Cesar

Convenient

Good place. We enjoy. Walking distance from the beach. Many restaurants around.

Friends_and_family Family

10/10

Exceptional

09 May 2022

Mohssen

Staff were great. Very professional and kind.

8/10

Excellent

25 Apr 2022

Jonas

Staff very welcoming and helpful through our - can’t knock the staff Hotel clean and tidy, rooms a bit of a let down and dated, pictures better than in person and smaller. Location very good. Poor air con like it hadn’t been cleaned in a while. But overall good for price

Friends_and_family Family

10/10

Exceptional

26 Nov 2021

Verified traveler

excellent

excellent service from the frontdesk, engineering and housekeeping. door was problematic but was fixed with good coordination. internet was excellent! most importantly, my room was properly soundproofed

Self

4/10

Poor

07 Mar 2021

Verified traveler

The room is dirty and small house keeping not cleaning room

Friends_and_family Friends

10/10

Exceptional

03 Sep 2020

Feels like a second home!

The photo of the wonderful Thai greeting laid out on my bed when I arrived reflects the sort of welcome I receive each time I stay at Ibis Patong! Check-in was friendly, fast and safe (temperature check, hand sanitizer, all staff behind screens and wearing masks, social distancing signs in the lobby, lifts...). My room was upgraded to overlook the sparkling clean pool framed by lush vegetation. Altogether feels like I am at my second home!

Self

10/10

Exceptional

14 Aug 2020

A wonderful hotel experience in this new age

This was my first time away from home since early April, when I also stayed at Ibis Patong. All aspects of my experience this time reflected the high standard I have come to expect there over many years, in particular the high level of service provided by Khun Ou, Khun Ray and their team. The main changes were, of course, health related and in summary I would describe these measures as comprehensive and efficient but completely unobtrusive.

Self

6/10

Pleasant

25 Mar 2020

Robert

Great location. Average hotel. Not great. So so breakfast

Partner

8/10

Excellent

10 Feb 2020

Muhammad Ashid

Satisfied guest

Overall stay was good. Value for money. Will be back again.

Partner

6/10

Pleasant

24 Jan 2020

Verified traveler

Location is great. However the room needs to be upgraded.

Leisure Self

10/10

Exceptional

15 Jan 2020

Short stay favourite Patong hotel

This time was a short stay to meet a family member who flew in from overseas. All aspects of my stay-room, outlook, service...-were excellent, which is why I have been staying here for more than 10 years. I particularly noted the excellent service from Khun Ray at the reception desk-nothing too much trouble, always a friendly smile.

Friends_and_family Family

2/10

Poor

07 Jan 2020

Verified traveler

Nothing is good about this property, will never stay at this property again.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2019

Verified traveler

Location was close to the beach and staff and service was very good

Leisure

8/10

Excellent

26 Dec 2019

Verified traveler

Very good budget option

Good:
* Clean rooms and bathrooms (enough for only 2 people)
* Excellent location (5 min walk from Patong beach)
* Quiet, many restaurants in the vicinity

Not Good :
* Breakfast

Friends_and_family Family

8/10

Excellent

07 Dec 2019

Good location and staff. Close to the beach and restaurants.

Leisure Self

6/10

Pleasant

04 Dec 2019

Verified traveler

Stay in Ibis Patong Phuket

The room was a bit small (room rate not cheap) and there was no hotel shuttle bus to Patong shopping area. Wifi was not stable and it did not work some time. There were not many choices for the buffet breakfast. In sum, we shall not stay in this hotel again.

Friends_and_family Friends

6/10

Pleasant

29 Nov 2019

Dave

Good for budget travelers.but overall prices in phuket has risen quite drastically. Probably won't go back anymore.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2019

ANTHONY

Lovely place. Great location.

Friends_and_family Family

8/10

Excellent

13 Nov 2019

Verified traveler

Great location staff good breskfast ok
Easy to get around. 5 mins to beach

Leisure Partner

6/10

Pleasant

23 Oct 2019

Verified traveler

Not so good but okay

Partner

10/10

Exceptional

08 Oct 2019

3 night return visit

A great experience for three nights, starting with a warm and friendly \"welcome back\" from Kun Ou in reception. I was upgraded to a spacious, quiet room with a direct view over the large and immaculately clean swimming pool. The hotel is a comfortable walk to Jung Ceylon shopping centre and Patong Beach. A strong wifi signal and air-conditioning added to the experience. See you next time!

8/10

Excellent

05 Oct 2019

Motherofone

The property is really clean and the staff are really nice. Superb service. However, rooms are small and theres no basic things like toothbrush and slippers. Also there is not much choices for breakfast.. We stayed for 8 days and it was the same breakfast menu every day.

Leisure Family

8/10

Excellent

17 Sep 2019

Verified traveler

The location was ideal . Great selection of restaurants and not far from the main area

Leisure Friends

8/10

Excellent

12 Sep 2019

Verified traveler

Quiet. Close to beach and also easy acess to taxi and close to quiet bars.

Leisure

2/10

Poor

01 Sep 2019

Verified traveler

The customer service was really terrible. They couldn't even pick the calls.

Leisure Friends

4/10

Poor

12 Aug 2019

Verified traveler

No room service and very poor breakfast arrangements. No staff to support.

Leisure Friends

10/10

Exceptional

10 Aug 2019

Mark

Very well priced .Could be a better selection on breakfast buffet and wifi can be a bit hit and miss.
Generally great place to stay

Leisure Self

6/10

Pleasant

26 Jul 2019

SHANE

Good:
Quiet location
Quick check in and out.

Poor:
No poolside service. Breakfast below standard. Not a great selection. Frozen bread. Pick up your own room service from lobby.

Leisure Partner

6/10

Pleasant

17 Jul 2019

Verified traveler

I would've been \"very happy\" to return with all my family and friends to stay here again BUT due to pool being closed at 7pm sharp every night jus as it was cooler from the heat of the day and perfect for an early evening swim in pool but nope some guy with whistle tells us all to get out!!
So i will \"not\" be returning here with my family and friends

Leisure Friends

10/10

Exceptional

16 Jul 2019

Verified traveler

Great hotel! Friendly staff. Great food and rooms! Clean and neat. Air Conditioner worked perfect

Leisure Partner

2/10

Poor

13 Jul 2019

Verified traveler

Charged to use phone to call insurance company FREE number worldwide $180AUD
They refused refund for 3 nights accomodation not used as had to return to Australia with two broken feet
Accident happened on tour (tripped over padlock stuck to floor at top of temple stairs) booked through hotel, no option to go direct to hospital.
At 7pm in daylight guests ushered out of pool by security blowing a whistle and flashlight (hardly any English) out out!!!
Limited buffet food options.
Poor English by most hotel staff!
10/10 would not recommend ibis or Expedia.
As have attempted to resolve issues via Expedia and their calls cut out and they don’t return calls.
Will be publishing my experience via a friends travel blog with thousands and thousands of followers!

Leisure Family

6/10

Pleasant

10 Jul 2019

***

Good location walking distance to most things.
Great family rooms.
Breakfast average, eggs precooked so cold not fresh.
Beers expensive so didn’t spend as much time around pool and went out more to get cheaper beers/drinks.
Staff lovely.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2019

Verified traveler

Helpful friendly staff rooms cleaned daily pool was excellent close to beach transport available out the front bars eateries close by. Family room was a great size and came with ps4 to entertain kids.

Leisure Family

6/10

Pleasant

13 Jun 2019

Verified traveler

The cleanliness was not the best. The staff was okay. Compared to the rest of the hotels in Patong, Ibis was the only hotel that did not really make me feel welcomed.

Friends_and_family Family

8/10

Excellent

12 Jun 2019

Verified traveler

The service

Leisure Self

10/10

Exceptional

12 Jun 2019

Frequent stayer

I have stayed at this hotel many times and will continue to do so. Great service, a large swimming pool, a spacious room with a good view, my favourite TV channels and strong wifi signal

8/10

Excellent

06 Jun 2019

Verified traveler

Great surrounding and location! Breakfast selection can be better. But overall 4/5!

Leisure Family_with_children

6/10

Pleasant

21 May 2019

Verified traveler

Nearby beach and restaurants. But aircon isnt working well

Leisure Family

10/10

Exceptional

15 May 2019

Very enjoyable stay. Great Pool, Clean and conmfortable room

Leisure Self

6/10

Pleasant

02 May 2019

Wai Han Nancy

Budge cost to stay comfortably

If you want to book this hotel in the future, please bring your own toothbrush, toothpaste, shampoo, cotton buds and body lotion as the hotel only provides soap in dispenser and shower cap. As we checked in very late after midnight, we were left with no toilet tissue in the bathroom. Breakfast buffet does not provide much varieties. However, due to the low cost of room rate, I can't complain.

Partner

10/10

Exceptional

27 Apr 2019

Jefni

Near to the beach and food stall 10 minute walk to Bangla street not noisy and wonderful hotel staff

Leisure Self

6/10

Pleasant

08 Apr 2019

Yuen Wah

The staff is helpful and nice.
Location is good and convenient.
However the cleanness is below average and the air condition is old and noisy.

Family

8/10

Excellent

01 Apr 2019

Yuen Wah

Staff are helpful and nice, but the room clearness is just okay, the air-conditioner is old and noisy.

Partner

10/10

Exceptional

28 Mar 2019

AHMADALI

The hotel is really good for the room rate we payed. It is near the beach with a few halal restaurants not far. The room was quite spacious and comfortable with friendly and helpful staffs

Leisure Family

8/10

Excellent

04 Mar 2019

Verified traveler

Overall good and clean

Friends

2/10

Poor

25 Feb 2019

Verified traveler

Really small room, and bad costmer Servise, I’m not recommend

Leisure Friends

6/10

Pleasant

11 Feb 2019

Verified traveler

Property was nice and close to access the beach however the bar and restaurant were often out of stock of a lot of items. Overall good place if you want to spend your day at the beach

Leisure Partner

2/10

Poor

08 Feb 2019

Catherine

Poor service and rude staff. Not usual Ibis stand

This hotel has the potential to be a great place To stay. However, initial impressions at check in were correct! The majority of staff were rude, inattentive and lazy. I have stated at many Ibis hotels, and had just left another excellent review for Saigon Airport Ibis, but this hotel didn't live up to expectations!

2/10

Poor

03 Feb 2019

ram

Never returning to this \"Economy\" hotel.

This hotel needs to learn how to communicate with the customers and to actually provide services that they claim they do. This was the worst hotel I stayed in the last several years and I do travel internationally a few times a year.They need to have staff that can speak/understand English better than they do or they should only serve people who speak Thai. Language was not the only issue I had though.

4/10

Poor

01 Feb 2019

Adil

Bad choice

The stuff crew are friendly but the hotel it's not good at all and expensive.
There is no egg in their breakfast and no cheese as well also the cups are smelly and their drinking water it's not okay for us.
The bed sheet never been change for 3 nights . They ask for deposit 3000 bath when you check in ($1000)

Partner

10/10

Exceptional

01 Feb 2019

Verified traveler

Great hotel!!!

The best hotel of my Asia trip. The rooms are small, but very modern, very clean, there is everything you need and small balcony. The swimming pool is big enough and has plenty of sun beds. Everything is high quality, including the beach towels. Unless you want a massive room, go for this hotel.

10/10

Exceptional

27 Jan 2019

Verified traveler

Great stay, convenient to beach, minor shopping party areas. But really need to change the breakfast. We stayed for eight days and it was the same breakfast every single day.

8/10

Excellent

20 Jan 2019

Gary

Good place, good management...

My room needed to be jazzed up, paint, bedding etc... when I first arrived it was musty and smelly. Eventually the AC cleared out the smell.

The Management took notice of my displeasure and did everything in their power to move me to a nicer room. I just hate to change rooms after you have settled in. I cannot say enough about their efforts. Overall the Hotel is really good in a great location.

4/10

Poor

02 Jan 2019

Verified traveler

Very budget budget hotel. Everything about this hotel screamed budget \ cheap. Bedding was clean, however room was small. Breakfast poor for price paid cheapest versions of everything. Large cheap package tours stay here not nearly enough sun beds, pool fun of totally out of control screaming kids. If all you want is a clean bed near to beach ok otherwise you can do a lot better.

10/10

Exceptional

25 Dec 2018

Jefni

Near to the beach.food stall money changer.nice and friendly staff 10 minute to Bangla walking street..good night sleep not noisy

4/10

Poor

21 Dec 2018

Sunil

Not a good experience.

We stayed there for 2 nights in the family room. The hotel staff did not clean the room in the second day and also did not replace the liquid soap in the dispenser. Not a good experience considering the room rental paid. Only good this about this hotel is that its in Patong area.

Family

8/10

Excellent

11 Dec 2018

George

Ibis hotel pathong

My stay was amazing. The room that I got was excellent. Room service was on point and fast. Everythin is near to this hotel. I would def come back again

Family

6/10

Pleasant

12 Nov 2018

James

Good location. Horrible water pressure in shower. Friendly service, but had problems with check in and they didnt put the comp waters in the fridge each day

Partner

8/10

Excellent

03 Nov 2018

Cláudia

Hotel close to the beach, good location. staff so friendly.

10/10

Exceptional

31 Oct 2018

Hong

Helpful staff , great location .Will stay again next visit

10/10

Exceptional

24 Sep 2018

Hong

Nice hotel n great location

Only little lousy when ppls closed their door hard

6/10

Pleasant

11 Sep 2018

Mick

Room too small for a family great location breakfast buffet not crashed hot same food every day not fresh at all
Room clean great staff

10/10

Exceptional

08 Sep 2018

Alina

Perfect and safe

Defiantly best hotel ive stayed in in phuket

Partner

8/10

Excellent

03 Sep 2018

Verified traveler

Didn’t like the fact that the hotel allows smoking in the lobby - made it uncomfortable to spend time in the lobby where the internet connection is more reliable.