Name: Novotel Phuket Vintage Park Resort
Address: 89 Rat U Thit 200 Pee Rd Patong Beach Kathu, 303, Phuket, 83150, TH

10/10

Exceptional

20 Jul 2026

Charlotte

Staff was very helpful after a long day

Family_with_children

10/10

Exceptional

20 Jul 2026

Ahmed

Everything is good

10/10

Exceptional

26 Jun 2026

YUET LING CARINE

Clean room. Family -friendly.
Eatery area walking distance.
Walking distance shops for souvenirs.

Family_with_children

6/10

Pleasant

24 Jun 2026

kamlesh

in terms of facility in the room and bath room not good as per we are paying .

Family_with_children

10/10

Exceptional

20 Jun 2026

Susan

I have Zero complaints, hotel was gorgeous. Staff was amazing. Had the best massage by Toy while there. There isn’t anything I would change and I’d def stay there again and encourage others to as well.

Friends

10/10

Exceptional

11 Jun 2026

NICOLE Monique Betts

Hotel staff was very friendly, Room was cleaned daily hotel restaurant was delicious.

Self

10/10

Exceptional

28 May 2026

Christopher

This was a nice hotel, conveniently located close to everything only a five minute walk to the beach

Partner

8/10

Excellent

19 May 2026

Dianne

Have stayed at the Novotel numerous times and overall pleased with the staff and location.

Self

10/10

Exceptional

15 May 2026

Harpreet

One of the best breakfast we had
Kids enjoyed the swimming pool.

Family_with_children

10/10

Exceptional

07 May 2026

Husnain

Room was very clean. Staff are brilliant helpful boys on call when you needed them always smiling made you feel so comfortable. Family friendly nice pool nice pool bar also

Friends

10/10

Exceptional

05 May 2026

Giuseppe

Staff, easy to get around very close to Bangla and other shopping. Very quiet at nights. It’s our 2nd time there. They can improve more on western cuisine especially at breakfast.

Family

6/10

Pleasant

28 Apr 2026

Eric

The hotel is a bit expensive for the accommodations. The restaurants great and besides that the rooms and amenities are sub par. The pool is big but nothing that would make me want to return

Friends

4/10

Poor

20 Apr 2026

Shivam

I stayed here for one night during my five-day trip to Phuket, and unfortunately, it left me with a very unpleasant experience. While the room was fine and perfectly clean, the service and amenities fell far short of expectations.

The staff were incredibly inefficient, and despite the hotel portraying itself as a child-friendly destination, they lacked basic essentials. As a jet-lagged guest arriving with an infant, I was shocked to find they didn’t even have a microwave available to warm up baby food late at night.

The night reception staff were equally disappointing and seemed completely clueless, unable to help with even a simple currency exchange.

The pool bar was another point of frustration. They refuse to charge drinks to the room and insist on immediate payment, which is fine to an extent, but the service was poor. They actually hurried over with a bill for us to sign and confirm our order just three minutes before happy hour started—it felt like they were just desperate not to lose out on a full-price sale. To top it off, the drinks were poor; these were some of the worst cocktails I had during my entire time in Thailand.

While the breakfast had a good variety, none of the food was great and was just \"okay\" at best. The only saving grace of the entire stay was the kids' foam party, which was the only thing my family actually enjoyed. Overall, I wouldn’t recommend this hotel if you're looking for genuine hospitality or family-oriented convenience.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Kaniah

Pool has a great happy hour

Self

10/10

Exceptional

11 Apr 2026

Bezsan

Lovely resort, very central location

Family_with_children

10/10

Exceptional

10 Apr 2026

Kirsten julia

The staff Attaset, was the best 😜

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Louise

If you are planning trip & staying in Patong you cannot go past Novotel Vintage Park Resort it has everything you need & I will most definitely be back ALL of the staff were sensational thank you for an amazing trip

Family_with_children

6/10

Pleasant

22 Mar 2026

Khalid

Room a bit outdated but okay
No blackout curtains, need to use sleeping mask
Pillows are too hard, gave me headache
Too many screaming kids in hotel and the sound insulation is poor

Self

10/10

Exceptional

12 Mar 2026

Andrew

Everything was great. Just FYI - A lot of families with young children

Partner

10/10

Exceptional

12 Mar 2026

Sonya

Wish I had added on breakfast here, their buffet breakfast is top notch in my book!! It’s a full on breakfast to get the day started off right!! 👌

The only thing I could see that needed improvement was housekeeping. She came really late the evenings, between 5-6 pm when I was already settling in for the night. I’m definitely not taking any stars off for that because it didn’t make nor break my stay. Thanks for having me Novotel!! 🙌🙌

Self

8/10

Excellent

09 Mar 2026

Suzana

Pool access room was awesome

Partner

10/10

Exceptional

05 Mar 2026

Wakil

This was without a doubt the best hotel I have ever stayed at. The room was very clean and comfortable, and the staff were incredibly friendly and helpful throughout the entire stay. The atmosphere was calm and relaxing, and everything felt well organized. I would highly recommend this hotel to other travelers and would gladly stay here again.

Friends_and_family Family

4/10

Poor

02 Mar 2026

Mark

Room was very noisey , near the road , hotel not full so there was no need .
Why does the cleaning lady leave the door wide open , it’s this to allow as may mosquito into the room as possible. Good family hotel if you have loads of kids

Partner

10/10

Exceptional

28 Feb 2026

Lesley

Lovely hotel, spacious and comfortable room, friendly staff and grear amenities.

Partner

10/10

Exceptional

26 Feb 2026

Akhil

The swimming pool. It's just stunning.

Family_with_children

10/10

Exceptional

15 Feb 2026

David

So beautiful so clean . Staff so friendly

Leisure Family

10/10

Exceptional

11 Feb 2026

Kim

The Novotel Vintage Park is a great Hotel with just Beautiful friendly staff. Great location the breakfast was fabulous, thank you Joseph for the Chocolate each morning. An extra Thank you for the Surprise Happy Birthday sign & flowers on my Bed & the Birthday cake, it was very special. I would definitely staff again.

Leisure Family

4/10

Poor

27 Jan 2026

Hyunsu

Staffs are very kinds and pool is good but building is so old and small tiny insects attacked us on the bed.
And bathroom drain isn’t work well. Room size is also small. Breakfast is so-so. I selected this hotel because of NOVOTEL but it conditions just old name

10/10

Exceptional

26 Jan 2026

Kenneth

We stayed in the Pool Access Rooms and we can’t recommend this enough.

Friends_and_family Family

8/10

Excellent

21 Jan 2026

Dhavaraj

Good property, great breakfast. Value for money. Great location

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Pervez

Clean room, great pool. Family friendly, centrally located. We have been staying here every winter for the past 3 years . Highly recommend if you have children

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Abhishek

Premises are very clean, staff is super, drinks and food is excellent. Room service is also great with small amenities.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Odaine

Great location and amenities. Perfect for families with kids.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

majid

We stayed at this hotel for one week in Phuket as a family, and our experience was truly amazing.The hotel staff surprised my daughter on her birthday by beautifully decorating her bed, writing “Happy Birthday” in their own lovely style, and leaving a small cake with candles in the room. It was such a thoughtful and heartwarming gesture that made her day very special.The room was extremely clean, spacious, and cool, with a lovely pool view from the third floor. The bed, pillows, and blanket were very comfortable, which made our stay even more enjoyable.The service throughout our stay was excellent. All staff members were friendly, polite, and always happy to help. The entire hotel was clean, well maintained, and beautifully decorated for Christmas, which created a wonderful atmosphere.
The swimming pool was very large and perfect for families. The breakfast buffet was rich, fresh, and varied, with slight changes to the menu each day, which we really appreciated. The location was also fantastic — very close to shops, the beach, and Walking Street, making it easy to get around and enjoy the area.
Thank you to the whole team for your kindness and great hospitality. We truly enjoyed our stay and would highly recommend this hotel to anyone visiting Phuket.

10/10

Exceptional

29 Dec 2025

Kittiya

We loved the service and quality of food.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Kok Weng

All good at great location, facilities, food and nearby f&b and 10mins walk to busy patong beach. Had a great stay and good sleep away from busy street.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

oyungerel

Comfortable family-friendly hotel, close to everything, with very nice staff.

8/10

Excellent

25 Dec 2025

Priya

Good time

Friends_and_family Family

6/10

Pleasant

24 Dec 2025

Asha

Room in good condition food ok.. very old can get better amenities for the cost

10/10

Exceptional

23 Dec 2025

Corey

Staff are exceptional! Mr A sportsman is an absolutely joy and amazing influence on our young boy!

Leisure Family_with_children

4/10

Poor

23 Dec 2025

Abhishek

The hotel is well located and that’s about the only thing good…
Looks run down and old, rooms are dated and the curtains have holes plus you need lot of effort to close them fully…
Breakfast is tasteless, service will take forever, reception would give you useless answers…
you have to pay 100 baht for 30 minutes if you want to use the pool table.
Ping Pong table could fall off any minute, the rackets have already disintegrated….
Pool is crowded ALL the time

Totally avoidable!! Didn’t expect this from an Accor property…

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Liyana

Everything was great. Only thing we put room cleaning request at 11am but when we came back about 2 plus room was still not cleaned. In the end we did not want the cleaning anymore and just requested some items instead.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2025

Dana

Great experience at this hotel. Loved the food, the aircon, bathroom, giant bed. Our balcony door was a little hard to close and we ended up with a pet gecko who we named Gilbert. The pool and pool bar are fantastic (make sure to make use of happy hour!). It wasn't too busy at the end of November.

Partner

10/10

Exceptional

04 Dec 2025

David

Always the best. Love you Thailand

Leisure Partner

8/10

Excellent

30 Nov 2025

Kathryn

The staff were so lovely at the hotel and we enjoyed all the amenities available to us. The bed was comfortable and we had the pool access suite where we swam to the bar every morning for a cheeky cocktail. The buffet breakfast had so much variety. The only issue we had was that the shower head was dirty so when the water ran, there was a lot of build up which we had to clean off the shower head before use. Otherwise, would have given this place 5 stars.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Monique Marree

Staff are amazing and the pool is fantastic

Leisure Family

8/10

Excellent

01 Nov 2025

Pete

Very friendly and helpful staff, delicious food and a lovely pool area

10/10

Exceptional

26 Sep 2025

John

Beautiful hotel. Great breakfast great staff. Awsum pool. Very friendly

10/10

Exceptional

24 Sep 2025

Mohammed Hazrat

Everything was good

Leisure Partner

10/10

Exceptional

24 Sep 2025

Mohammed

Excellent and respectful staff and knowledgeable of in and about the resort and surrounding. Recommended and in future be visiting and be staying at-same place

Leisure Partner

8/10

Excellent

23 Sep 2025

Cipriani

I like the employees are very helpful.. I didn’t like areas in the building should clean up but not big deal

Leisure

8/10

Excellent

20 Sep 2025

Sheridan

A little dated but very convenient and easy to accessible to markets and food options

10/10

Exceptional

15 Sep 2025

Pankaj

Excellent Property, Close to the main market and restaurants and outstanding customer service. Very Happy Stay.

Leisure Friends

10/10

Exceptional

12 Sep 2025

Nira

Perfect vacation!

Beautiful hotel, clean comfortable room, amazing staff so nice!
Loved the spa!!!
And wonderful location! Everything is walkable!

Self

2/10

Poor

05 Sep 2025

said

Sound from another rooms all time

The sound from walls from other rooms is inside the room !

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

JEFFERY R

okay

Overall, an excellent hotel in a great location. No top sheet is fitted, so you end up either too hot or too cold when you kick off the quilt—had to set the aircon very low so we didn't boil under the quilt. No hair conditioner... come on, Novotel, for a classy hotel... You supply a cheap 2-in-1 shampoo/conditioner that is really more like a detergent. The bar drinks are priced very high...why it was always empty, I guess > staff #1

Partner

10/10

Exceptional

15 Aug 2025

Mitesh

Novotel Vintage Park Hotel

Brilliant size pool, large rooms, nice breakfast and the hospitality by the staff was wonderful. Hotel is not too far from Jungceylon shopping centre which has a large number of lovely restaurants. A range of Indian restaurants in the local vicinity including the fantastic ‘Isha Restaurant’. The beach is a couple of minutes walk from the hotel.

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

China

Fabulous stay here. Rooms were very nice and clean. Central location walking distance to the beach and the night time festivities. As always it’s the staff they were so attentive, kind and lovely. Thank you very much. Regards, Alex from Australia.

10/10

Exceptional

31 Jul 2025

Abdulaziz

المنتجع هادئ و مناسب للعائلات و انصح به بقوه ، النظافه و الخدمة ممتازة

ولكن كنت اتمنى لو ان ابواب الحمامات تعزل الصوت قليلا

شكرا

Leisure Family_with_children

10/10

Exceptional

26 Jul 2025

Robert Raymond

Staff was very friendly. Pool was awesome. Food at The Square was good. Room had everything you needed, and was comfortable.

Leisure Partner

6/10

Pleasant

22 Jul 2025

Verified traveler

Good value

I came for a work trip and the employees were friendly and accommodating. The room was ready for check/in early which I appreciated but there was an area power outage until 5 pm that day. Room was really comfortable but unfortunately there was an ant issue above the luggage bench area. Otherwise very good. Great breakfast and had a great room service dinner. Huge pool area and good location for me.

Business

10/10

Exceptional

20 Jul 2025

Ahmad

The spot is amazing and amazing facilities around the hotel..

10/10

Exceptional

15 Jul 2025

Krissy

this place was absolutely beautiful and amazing for families

Leisure Family

6/10

Pleasant

14 Jul 2025

Christine Christine

I thought the breakfast was lovely. The room was very small and outdated. I also thought the hotel lacked any good activities to do with kids that are around 8 years old.

Leisure Family_with_children

10/10

Exceptional

14 Jul 2025

Anh

Staff was extremely helpful

Leisure Partner

10/10

Exceptional

08 Jul 2025

Timothy

Love Phuket

Beautiful hotel. And amazing pool. Great location near everything. Walking distance. Definitely stay again if I came back to Phuket

Partner

10/10

Exceptional

05 Jun 2025

James

Great location. Wonderful staff. Very good for the kids.

Leisure Family

8/10

Excellent

31 May 2025

LaDonna

Friendly staff

Leisure

10/10

Exceptional

20 May 2025

bhupinder

We loved our stay at novotel phuket vintage resort. All of the staff were friendly and accommodating. The breakfast buffet was excellent with many options.Their pool is awesome. I have only good things to say and its walking distance to the beach. Thank you novotel for making our stay pleasant in phuket

Leisure

10/10

Exceptional

14 May 2025

Ana Maria

We had an amazing time while our stay in this hotel, my family loved the pool area and breakfast time!! Very convenient to Patong area.

Friends_and_family Family

2/10

Poor

12 May 2025

JASON

Member of staff behind reception was very rude to my girlfriend. Member of staff should go on a course on how to treat customers and dignity and respect.. i was very unhappy with the hotel and i strongly say that i will never ever stay there again..Breakfast food was unsatisfactory..not much english food mostly rice and Indian food.. not happy..day time food was cold had chicken satay skewers absolutely disgusting.. main reception light on celling leaking rain very serious water and electricity not good needs serious attention..

Leisure Self

10/10

Exceptional

10 May 2025

Marcus

It was lovely!

Leisure Family

8/10

Excellent

08 May 2025

Hans Henrik

familie hotel

Har været der flere gange nu, og har altid snydes om det, men det er blevet et familie hotel rigtig mange børn og det det med følger
servicen i kiosken var ikke til stede hun var mere optaget af hendes tlf og blev nærmest sur da hun blev spurgt i til en kjole
ellers var servicen god på
hotellet
dejligt sted hvis man er til børn og larm

Self

6/10

Pleasant

03 May 2025

Yusuke

Basically its clean but open hours are a little short.

Leisure Self

10/10

Exceptional

27 Apr 2025

Piyush

Amazing stay for couple and family. Pool was the show stopper!

Leisure Partner

10/10

Exceptional

25 Apr 2025

Sean

Other then check in which was late all good

10/10

Exceptional

22 Apr 2025

maarten

It is definitely a family oriented property. Lots of families and kids running around everywhere - especially the pool.'
Which is amazing. With a large area used for a foam play pool.

As a single male businessman - not my cup of tea. But that staff are excellent. And your wish is their command and done with a smile. Remember to always bow and you will receive much respect. Learn a few Thai greetings and Thailand opens its doors to you. Try not to be an ignorant tourist. A word to the wise is sufficient.

The hotel is excellent.

Business_and_leisure Self

8/10

Excellent

18 Apr 2025

Marianna

Great area close to everything beautiful hotel

10/10

Exceptional

03 Apr 2025

Cristina

Amazing and friendly staff

Leisure Family_with_children

10/10

Exceptional

29 Mar 2025

Cristina

All the staff are extremely friendly!!

Leisure Family_with_children

8/10

Excellent

17 Mar 2025

Peter

The staff are top notch, the rooms are great although dialling in the air con was impossible as 26 degrees was too hot and 25 was freezing so I opted to bring cold and using more blankets.
Food and drinks are double the price than what you find outside but that's normal.

Leisure Friends

10/10

Exceptional

13 Mar 2025

peter

Brilliantly located just 5-6 min walk from the beach. Best swimming pool I’ve seen in a hotel. Staff are so friendly and make the stay all the better. Highly recommend to stay at this hotel.

Partner

8/10

Excellent

23 Feb 2025

HAELYUN

4인가족 머물기에 적합!

큰애가 중학생이고 작은애가 초등6이라 호텔 고르는게 쉽지않았어요~ 성수기에 방두개 하려니 예산이 오버되어 고민하던중 나타난 노보텔! 수영장크고 방에 킹사이즈 침대랑 엑스트라베드가 있어서 4인이 자는데 불편함 없었습니다! 아쉬운점은 모기가 정말 많고 조식이 가짓수는 많지만 한국인들 입맛에는 안맞는 메뉴들로 구성되어 있네요

Friends_and_family Family

2/10

Poor

18 Feb 2025

Evangelos

They see customers as cash-cows

We were made to share a bed with one ☝️ f outer teenage daughters, despite booking a room for 4 people. The duty manager and the hotel manager did not provide an extra bed free of charge since they stated is policy and common practice to have 4 people in a king size plus single sofa bed room. We felt it was not appropriate and were disappointed to be treated as cash-cows by the management. Truly disappointing experience, never expected this from an Accor establishment and l, as an Accor member, have never experienced something like this at another property. Overall, very poor customer experience.

Friends_and_family Family

10/10

Exceptional

22 Jan 2025

wallace

Property was very nice

Partner

8/10

Excellent

20 Jan 2025

Rekha

Stay at this beautiful resort was overall good apart from the drainage stench. The staff were extremely good at trying to solve the problem, which didn’t affect our stay.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2025

David

very nice pool and great buffet. Service was excellent

8/10

Excellent

15 Jan 2025

thomas

Very adequate for what we needed and wanted. Breakfast could be much better. Fruit varieties very limited. But everything clean and delicious. Rooms dated but clean and bed comfortable. A very nice lobby and swimming pool.

Leisure Family

10/10

Exceptional

14 Jan 2025

Sebastian

If you want the hustle and vibrancy of Phuket and still find quietness and peace in your hotel then this is perfect.

8/10

Excellent

08 Jan 2025

Kanav

Good property , nice property. Me likey !

Leisure Family

10/10

Exceptional

04 Jan 2025

Mr

Great hotel

Great hotel and location.

Friends_and_family Family

6/10

Pleasant

04 Jan 2025

Fredrik

Noisy

To noisy between room and u heard outside activity from the room loud and clear, roomcleaning always very late like 15:00 when we wanted siesta at the room

But liked the pool,breakfast,bed,AC,bathroom

Friends_and_family Family

10/10

Exceptional

28 Dec 2024

Gregory

The hotel was very nice. The staff was very friendly, kind, and helpful. We really enjoyed eating at the restaurant. The location was convenient. We definitely recommend staying here.

Leisure Family_with_children

8/10

Excellent

28 Dec 2024

K

Good location in the centre of the town property itself it is quite old and in need of in need of modernisation in need of refurbishing, but has a good size pool and lots of activity activities For the children.room was bit small and dark.overall it was ok .

Leisure Family_with_children

10/10

Exceptional

19 Dec 2024

Seulyi

아이들이 즐기기에 좋아요

아이들이랑 물놀이하기엔 너무 좋음
숙소 깨끗하긴 하지만 오래된 느낌은 있음
수영장이 최고~
직원들도 친절했어요

Friends_and_family Family

2/10

Poor

18 Dec 2024

Daniel

It is a horrible experience to checkin with this hotel. They lied to me about the availability of rooms, particularly any room not on the first floor. I advised I wasn’t going to stay if they didn’t have another, and of course, astonishingly, another room on the 4th floor appeared haha. Then, they told me it was the policy of the hotel to not have any guest enter the property unless it was after 11pm at night, while saying “we don’t allow prostitutes here during the day”. The implication that I use prostitutes, or the blanket assumption that all their customers do was utterly disgusting and unprofessional. I did in fact have a friend I wanted to see, and planned to be near Patong instead of Rawai where my friend lives. As my friend is certainly not a prostitute, nor do I sleep with my friend, the 11pm policy was not going to work for me. It required firm discussions with every level of management in order to normalize my basic 2 day hotel stay. I’m appalled at the lack of customer service, and even more so the disgusting assumptions. Furthermore, I had to change the sheets on my bed due to soiled linens. This was an apparent hardship for them, even though it is their job. I wouldn’t stay here again if they paid me to do so. One star is more than they deserve.

8/10

Excellent

24 Nov 2024

Russell

Great location to shopping, beach, and dining.

Leisure Partner

6/10

Pleasant

23 Nov 2024

David

The place is nice in a good environment, we liked the food less, the attitude towards change less, our request came out late and without checking we already agreed that it was a possibility, I still recommend the hotel

Leisure Family

8/10

Excellent

21 Nov 2024

Hoi Yan Zoe

Room equipment maintenance can be improve ！

Leisure

10/10

Exceptional

10 Nov 2024

Igorce

The whole place was amazing can't fault anything already planning next visit