My Hotel Phuket

Thailand , Phuket
PHUKET, Rat-U-Thid 200 Pee Soi 1, Patong, Kathu
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50 reviews shown

4/10

Poor

16 Feb 2026

Victor

Room old and bed was disgusting. Matress stained and old. Bathroom always had water on floor from a leak somewhere. Water from faucet had yellowish color. Just all around bad.

Friends_and_family Friends

6/10

Pleasant

21 Dec 2025

Stephanie

The bed was comfortable, the room was spacious, and the location was very walkable to everything. One downside is that it can be loud at night due to the dive bar located directly underneath. The property is very outdated overall, especially the bathroom, which did not match the photos shown. Some amenities, such as the soap dispenser and kettle, were old and worn, with the soap dispenser even being broken.

If you’re simply looking for a place to crash and don’t mind sacrificing comfort, it may work, but it’s not ideal for relaxing or enjoying the hotel. I personally didn’t feel very comfortable or able to fully unwind during my stay and found myself ready to leave. The staff, however, were kind and friendly. Overall, the hotel just feels very old. Hope this helps.

2/10

Poor

04 Mar 2025

Mohamad

The pictures on Expedia do not match the hotel booking database. The room I booked should have a table for working area for the laptop, I was given a room with just a bed.The advertisement shows laptop compatible safe, but the room has a small removable safe box.

The ceiling in the hallway on top floor has holes to let the water come down to the floor when it rains . There is a bad smell in the room, it appears to be black mold smell. I informed the staff about the bad smell , which I think the knew about it, and they moved me to another room.

The wifi/Internet is very slow, at times is less than 1 MB.

I stayed one night, the following day I changed hotel.

Business_and_leisure Self

2/10

Poor

19 Feb 2025

Nick

Stayed 4 nights. The rooms and service was good, but the sound in the building is terrible. Was on the 3rd floor and you can hear everything happening in the lobby, also the doors slam super loud. They need to sound proof the doors.

Worst of all is right next to the building is a chicken farm or something. The rooster there every morning at 5am would go off, and would do this every 10 minutes until 8-9am. I personally only slept a few hours a night. I wish I bought a gun from down the road to end that thing after night 1.

Leisure Friends

10/10

Exceptional

09 Feb 2025

John

I will definitely return. 1 week is not enough.
Check in and out smoothly.
Cleaner was efficient.

Leisure Partner

2/10

Poor

03 Feb 2025

Brad

I missed connecting flights to Phuket and ended up staying in Bangkok, Then Pattaya. I explained the situation that I would arrive very late the 2nd day of my trip to Phuket, with a day unused at hotel. Staff was made aware well in advance of my inability to make my reservations, and could easily rebook the room during High Season, which most likely did, along with refusing to refund my money.

Leisure Self

2/10

Poor

19 Sep 2024

Kristopher

Don't know where to begin. No hot water, TV wouldn't turn on, WiFi was totally unusable, and when I checked in they downgraded my room and then didn't offer to fix it after I brought it to their attention. Finally, the key they gave me was nearly broken and it ended up breaking the rest of the way in the door and they charged me 1000baht for that.

Do yourself a favor and find any other hotel. There's tons of options that are better in the same area for the same price. Won't ever go back here again.

Business Friends

2/10

Poor

07 Feb 2024

Jon

Wouldn’t recommend

booked this hotel. When I got to reception they said they were fully booked. They sent me to one of the other hotels which was nearly 3 km away.

which was too far away for me so didn’t end up staying there never got my money back.

Partner

2/10

Poor

02 Jan 2024

SU SU

I booked the hotel in advance and get confirmation. When we reach to hotel , there has no more room available and they said this confirmation is not come from them .
In the mid night , they don’t take any responsibility to find another available hotel or rooms. We can’t do nothing at midnight

Friends_and_family Family

2/10

Poor

16 Dec 2023

Tejaswini

Horrible condition of rooms. We were given room where tv wasn't working, bathrooms were old and fridge was broken
The photos on their page are deceiving and Photoshopped to name the place look better. Also they didn't give us the room which we booked from which looked modern and new but gave us old room where toilets were blocked. Tv not working. Fridge broken and furniture way too old which needed to be thrown in rubbish and stained. Linen. I have taken photos to show how the real room looked like.
Will never book this hotel again.
Would never stay here again.

Leisure Family_with_children

2/10

Poor

07 Dec 2023

Peter

New owners wanted cash not credit card unhelpfull till I said I was going somewhere else.

Business_and_leisure Self

2/10

Poor

04 Feb 2020

ALAN

Terrible AC Took them 3 very hot nights to finally fex it we had to get so mad to get anthing done customer service was very rude we will not be back we had 4 rooms rented there

Leisure Family

2/10

Poor

01 Feb 2020

Verified traveler

We like that it was convenient that's why we picked it the rooms are way smaller than they appear in photos are air conditioning did not work for 2 days and we thought with the owner to fix it moved us to a Room overnight and said don't shower don't touch anything just sleep here then they finally got someone in to fix our air conditioner and then it was better then we had an extra Room reserved and they kicked us out we could not stay there had to go to another hotel very poor service would not even speak with us about it we will not be back

Leisure Friends

2/10

Poor

30 Jan 2020

Alan

We thought for them for 3 days to get air conditioning and they kept refusing and so we threaten to leave and they finally got air conditioning working we will not be back we had 4 people there everybody and had problem with air conditioning and refrigerator hardly noparking

Leisure Family

6/10

Pleasant

23 May 2019

philip

give it a miss

air con barely worked have stayed there before in a reasonable room but i would not go back. it is a budget hotel in a good location but there are better around

Partner

6/10

Pleasant

25 Feb 2019

Samantha

Location Great, Service from owner not the best

Location great - easy walking to everything
Don't book building be if you can't walk up several flights of stairs
Make sure you get the room you paid for as we got charged extra thinking we booked wrong and then had to argue to get money back from owner. Other staff were lovely

Partner

4/10

Poor

17 Aug 2018

Chang

Reception un helpful room air conditioner leaked 5L a night no elevator room run down wouldn't recommend my hotel 2 to anyone my hotel is ok

6/10

Pleasant

10 May 2018

Verified traveler

Polite and pleasant staff... room clean and comfortable... good location, easy access to food, beach walking distance, walking distance to night attraction but not noisy.

6/10

Pleasant

21 Apr 2018

Frank

Great location but very bad service

Great location and on the look for a nice place for future trips i came acrosse MyHotel.
Checkin took very long, as my booking could not been traced but anyways.
Rooms are nicely designed, yet worn off quite abit but price makes up for it. Aircon has not seen any servicing ever since ad drainage pipe probably clogged it seems but comfortable bed was fine enough.

Yet the sevice staff at building b front desk (apart from super friendly cleaning lady) not up to any Thai standard.
Unfriendly and extremly unhelpful, probably soaked in too much water during songran which for me makes it not a place i will ever return, as especially the Thai friendliness makes me hopping over often from neighnouring Singapore.
Highly unrecommended.

Friends

8/10

Excellent

18 Mar 2018

Duran

My Hotel Review

The hotel is very basic and needs a bit of attention. Wifi was not working for duration of my stay. Bed was comfy but linen was old
AC was good and hot water was good.

4/10

Poor

06 Mar 2018

Nhac

Worst ever hotel!

I arrived late night and was told that elevator is out of order. Later I found it was dirty because someone sicked in it!
This is not first time I stayed here but never worst like this time. I booked Grand room which was supposed to be nice because it is new and spacious. However the room is tiny and facility ran down: the curtain was falled down and despite I told front desk several times, nobody fix it. The sink is also leaking. Housekeeping does not change bed linen despite it marked dirty. I found out the staff smile but it was from their head instead of heart so it is “fake”.

8/10

Excellent

20 Jan 2018

Amir

Great Hotel

Great place and location. The hotel looks new and the rooms are spacious. A perfect place to be at.

Family

10/10

Exceptional

17 Oct 2017

Verified traveler

Good Hotel right in middle of we want to be

I enjoyed my hotel it's a nice hotel and the restaurant downstairs is very good recommend the food what I don't recommend is the bar down the street overall very nice place to stay will be going back there soon

4/10

Poor

07 Apr 2017

hayley

Basic budget accommodation

Very basic but clean did the job for one night.

8/10

Excellent

19 Feb 2017

DAVID

A good hotel to stay

It is a nice hotel. Really convenient. The staff are always helpful.

Family

4/10

Poor

14 Feb 2017

Carina

Terrible service, no value

The wifi wasn't working. Everytime my room was cleaned my door was left unlocked. No toiletries. But the customer service was the worst. No one cared when I asked about my door and pretty much waved me away. Not worth the money. More 1 star than 3 star.

2/10

Poor

16 Jan 2017

Jack

Hotel was not as represented

Hoptel facility and room small, oudated, and very rough around the edges. Five floors, no elevator. Never checked in.

10/10

Exceptional

14 Dec 2016

Verified traveler

Great place, highly recommend it.

We were there for a competition, so did not spend a lot of time in the hotel, but the little we did was pleasant.
We arrived very late, but check in was smooth and efficient, rooms were great, the breakfast was top quality and well priced. We were in Phuket to compete in the Phuket Surf Life Saving Competition, representing Zambales Philippines, we hope to be back again next year and will definitely book the same hotel.
A little humor, at immigration when arriving, \"which hotel you stay\", My Hotel, \"yes is your hotel but what is the name\" My Hotel, and around it went again, same with the Van driver.

Family

6/10

Pleasant

01 Aug 2016

chaing npi

Hotel and location good but wifi very poor

Hotel and location good but wifi very poor friendly helpfull staff

8/10

Excellent

29 Jul 2016

Verified traveler

Good Hotel.

Ten minutes to beach. Room was very nice. Quiet area. Girl who checked me in was amazing. Less impressed with the one who checked me out, I can understand waiting so they can check the room but she didn't give me back the full deposit because she didn't have the correct change.

8/10

Excellent

28 Apr 2016

Verified traveler

location gOOd....

gOOd..

6/10

Pleasant

12 Mar 2016

single traveler

convenient location for Patong

Generally the hotel is adequate for the area. I have noticed in general though that the level of hospitality and professionalism has gone down in Thailand and that includes this hotel.
This hotel is overall ok and will satisfy most travelers who are not too picky, but I got put off by the huge roaches hanging around one day by the elevator, they are not afraid of humans and they will even charge towards you.
I was disappointed by the restaurant next to the hotel, the overall level of service has deteriorated and the Thais seem to have a confrontational attitude now towards tourists.

6/10

Pleasant

23 Feb 2016

William John

Stayed in the Suite room. Loacated in building with the elevator.

No plug for bathroom basin. Reported to reception, but never repaired.
No hot water from tap.

Incosistent temperature in shower.

Tv just for decoration, no channels whatsoever (not there to watch tv anyhow).

Despite the negatives we did enjoy our stay. And would not have a problem staying there again. Clean, Good Air Con, Good central location. Not too much noise. Decent, pleasant little hotel.

Thanks

Partner

6/10

Pleasant

05 Feb 2016

Verified traveler

Budget

Had to move around first due to a broken air conditioner (which is an essential thing in Thailand), then due to double booking. Budget is the keyword.

Partner

4/10

Poor

24 Dec 2015

Thian Fa

Bad air cond

Our air-cond not function. Auto cut off every 1 hour. There no lift for 5 stores hotel. Our room at level 4 and 5. This hotel not look like 3 strars. No swing pool. But good location near by shopping area, beach.

Family

10/10

Exceptional

29 Jul 2015

Verified traveler

great hotel in great location.

Good clean hotel. Good location close enough to everything and friendly staff also.

6/10

Pleasant

18 Apr 2014

Derick

Great location and helpful staff...

Great location and helpful staff. We had been awaiting a pick-up from our hotel and the front desk personnel assisted in calling the taxi company. Thank you.

Family

10/10

Exceptional

16 Apr 2012

Jamie

Facilities: Good; Value: Great deal; Service: Outstanding; Cleanliness: Immaculate;
Really good deal and close to everything

6/10

Pleasant

18 Feb 2026

David.

Hôtel proche des commerces, bruyant mais confortable.

Self

6/10

Pleasant

05 Feb 2026

Benjamin Viborg

Hotellet var fint
Men der er nedrivningsarbejde 5 meter fra hotellet, som larmer og støver meget.

Self

10/10

Exceptional

04 Feb 2026

Karsten

Wir hatten ein neues renoviertes Zimmer und waren sehr zu frieden.

Personal immer freundlich und hilfsbereit.

8/10

Excellent

29 Jan 2026

Lars sten

Rent værelse , god beliggenhed og venligt personale

Friends_and_family Friends

8/10

Excellent

26 Jan 2026

Jesper

Bra

10/10

Exceptional

21 Jan 2026

Liam

Allt

Friends_and_family Friends

6/10

Pleasant

15 Jan 2026

Micke

Helt ok. Svårt hitta receptionen. Polen va jätte liten. Bullrigt då ett bygge höll på. Sängen va kanon. Balkongen pytte liten.

Partner

10/10

Exceptional

30 Dec 2025

Antonio Luis

Todo perfecto

10/10

Exceptional

03 Oct 2025

Ali

Bra service

Self

10/10

Exceptional

06 Aug 2025

Fredrik

Ligger väldigt centralt.
I ett lugnt område.
Man störs inte av trafik eller nattliv.

Self

10/10

Exceptional

20 Mar 2025

Tine

Super bra! Billigt, modernt, centralt

Partner

2/10

Poor

23 Jan 2025

Verified traveler

my home hotel Patong beach

Ved ankomst fik ikke det værelse der var bestilt, fik et dårligere.
værelset var ikke rengjort, måtte selv hjælpe personalet med rengøring, saftybok virkede ikke blev dog skiftet.
fik nyt værelse efter 3 overnatninger som ibedste fald var ok.
efter værelseskift ændre personalet karakter, og meget behagelige og hjælpsomme.
dårlig start, men heldigvis god ferie

Self