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St Giles Southkey

Malacca Johor and South · Malaysia

Persiaran Southkey, 1View location

8.8/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.6/108.6
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About St Giles Southkey

Centrally located in Johor Bahru, St. Giles Southkey is a 4-minute drive from KSL City Mall and 6 minutes from Johor Bahru City Square. This hotel offers 575 guestrooms featuring LCD televisions, complimentary Wi-Fi, and private bathrooms with rainfall showerheads.

Guests can enjoy amenities such as an outdoor pool, a fitness center, a coffee shop/café, a bar/lounge, and concierge services. Buffet breakfast is available daily for a fee. Self-parking is available onsite (subject to charges). Nearby attractions include the Singapore Zoo (15. 2 km) and Paradigm Mall Johor Bahru (15.

5 km).

Read more about this hotelShow less

With a stay at St. Giles Southkey, you'll be centrally located in Johor Bahru, a 4-minute drive from KSL City Mall and 6 minutes from Johor Bahru City Square. This hotel is 16.4 mi (26.4 km) from LEGOLAND® Malaysia and 5.7 mi (9.2 km) from AEON Tebrau City.

Make yourself at home in one of the 575 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 100 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 50.88 for adults and MYR 25.44 for children
    • Self parking fee: MYR 5 per night
    • Rollaway bed fee: MYR 151.20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

Nearby attractions

The Mall 0.1 km / 0.1 mi
Mid Valley Exhibition Centre 0.4 km / 0.2 mi
Holiday Plaza 2.9 km / 1.8 mi
KSL City Mall 3.4 km / 2.1 mi
Plaza Pelangi 3.5 km / 2.2 mi
Johor Bahru Ferry Terminal 4.8 km / 3 mi
Komtar JBCC 5.2 km / 3.2 mi
Tan Sri Hassan Yunus Stadium 5.5 km / 3.4 mi
Johor Bahru Customs, Immigration, and Quarantine Complex 5.8 km / 3.6 mi
Arulmigu Sri Rajakaliamman Glass Temple 6.1 km / 3.8 mi
Johor Bahru City Square 6.4 km / 4 mi
Johor Bahru Chinese Heritage Museum 6.8 km / 4.2 mi
R&F Mall 6.8 km / 4.2 mi
Persada Convention Center 6.9 km / 4.3 mi
Johor Bahru Old Chinese Temple 7.2 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 575
  • Number of floors (main building): 28
  • Double rooms: 321
  • Suites: 39
  • Connecting rooms
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 14 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Lift accessExtra charge
  • Newspaper standExtra charge
  • ShopExtra charge
  • Luggage roomExtra charge
  • Restaurant
  • Audio-visual equipment rentalExtra charge
  • Children’s swimming area
  • Breakfast
  • Breakfast buffet
  • Only Adults
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIERDOUBLE • PREMIERDBL.PE

    Photos are not available for this room type.

    St Giles Southkey

    DOUBLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIERSINGLE • PREMIERSGL.PE

    Photos are not available for this room type.

    St Giles Southkey

    SINGLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    St Giles Southkey

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIERDOUBLE • PREMIER • 1 BedroomDBL.PE-1

    Photos are not available for this room type.

    St Giles Southkey

    DOUBLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    St Giles Southkey

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    St Giles Southkey

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    St Giles Southkey

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    St Giles Southkey

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    St Giles Southkey

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    St Giles Southkey

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    St Giles Southkey

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIERDouble or Twin • PREMIERDBT.PE

    Photos are not available for this room type.

    St Giles Southkey

    Double or Twin PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    St Giles Southkey

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIER KING BEDDouble or Twin • PREMIER KING BEDDBT.KG-PE

    Photos are not available for this room type.

    St Giles Southkey

    Double or Twin PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    St Giles Southkey

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    St Giles Southkey

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    St Giles Southkey

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    St Giles Southkey

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    St Giles Southkey

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ONE BEDTWIN • ONE BEDTWN.1B

    Photos are not available for this room type.

    St Giles Southkey

    TWIN ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    St Giles Southkey

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    St Giles Southkey

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 28 m²TWN.ST
    TWIN STANDARDPhoto unavailable1 photo

    St Giles Southkey

    TWIN STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about St Giles Southkey

8.8
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
24 Jul 2026
Irene Yit Peng
Location is great. Under the bedsheet has hair, for a room with 3 adults, they only provided 1 hand towel.
10/10
Exceptional
23 Jul 2026
Andrew M
Great stay. Really nice Hotel. Adjoining Mid-Valley Mall so lots of shopping just nearby.
10/10
Exceptional
23 Jul 2026
Azmi
Toilet need touch up… anyway compliments to variety food… but possible to serve variety local malay,Chinese & indian kueh/cakes
6/10
Pleasant
22 Jul 2026
WU
Rooms are clean and the reception staff is quite friendly. Many shops and restaurants are nearby the hotel because of the strategic Venice’s of mid valley Southkey shopping mall at the below of hotel. The only disappointing thing is the breakfast is far below our expectation in terms of management of order especially during the peak hour due to lots of customers, qualified of food for improvement.
10/10
Exceptional
22 Jul 2026
Tung
All good .Will return again
Partner
10/10
Exceptional
19 Jul 2026
Sarinah
Love the location . Hotel link to the mall is the reason my family keeps coming back.
Helpful & friendly staff.
Friends_and_family Family
6/10
Pleasant
18 Jul 2026
Herman
Rather mediocre hotel; only plus is the location. Breakfast is a literal Zoo so go super early!
6/10
Pleasant
14 Jul 2026
Karen
Conveniently located laterally in the mall. Jake going out of the property though so plan departure times well.
Family
10/10
Exceptional
11 Jul 2026
Ivy
Staff are generally polite and helpful
Partner
8/10
Excellent
08 Jul 2026
David
It is just worth the money we spent. The hotel is not new, but clean and comfy. The breakfast has a good spread. Nice to have the shopping mall adjacent to the hotel where shopping and eating are delightful. The car park is spacious, and there is a rebate on parking fees
Family
6/10
Pleasant
05 Jul 2026
Home
Even though the hotel just open in around 4 years, but the maintenance is quite bad. When I asked for one more towel, the staff told me running out of towel which shocked me. We found blood in the rook also
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Paul
Just something that needs attention.

Car parking rules are not conveyed to us resulting in both our cars being wheel clamped.
Hotel did not register our cars on arrival and so car park personnel didn't know that the cars were parked by hotel guest.
Also as the process of unlocking the clamps took so long that our half hour grace period to exit car park has been exceeded. That is probably the reason why we were charged RM25 instead of RM5 per entry charges as told to us when we booked the stay with you.
Anyway luckily RM25 is not really a hugh sum but the hotel could improve on this parking issues such as informing guest the rules.
Things like having to exit car park within half an hour on validation is not very smart as being a guest checking out is 12 noon, the cut off timing should have been 2359 on the day of checkout. Then we don't feel so anxious to get out quickly.
What if there is a car park exit jam?
Rushing to get out of the carpark is not complimenting the great experience already enjoyed prior to going off.
Hope this can be a good feedback to you and so we look forward to our next stay with positivity .
Friends_and_family Family
8/10
Excellent
02 Jul 2026
Yew Meng
It’s has variety of breakfast and is link to shopping mall
Partner
10/10
Exceptional
30 Jun 2026
Paul
Rooms are well maintained.
Good housekeeping work.
Reception staff are friendly and remembered serving me the previous time I was there.
Keep it up guys.
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
Suhaimi
Convenient location next to shopping mall
Friends_and_family Family
8/10
Excellent
23 Jun 2026
GABRIEL JINXI
Room was as expected; good. Our stay was good as well. It was just for one night and an excellent choice considering convenience to a mall where you can get most of your needs and wants.
Family_with_children
10/10
Exceptional
21 Jun 2026
Siu Tjing Tammy
Clean room as usual. Great breakfast spread. Crowded during 830am.
Friends
10/10
Exceptional
20 Jun 2026
Sara Tng
Had a wonderful stay at this hotel. The staff were fantastic and welcoming throughout our visit. The room was spacious, spotless, and offered beautiful views. Housekeeping was excellent, with the room cleaned daily. The location is also very convenient, being close to shopping mall. Parking is convenient as we park near the lifts that bring us straight to the hotel. Breakfast is good and though it’s very crowded, the staff could usher us to the seats quickly.
Highly recommended for both comfort and convenience!
Friends_and_family Family
10/10
Exceptional
19 Jun 2026
Raymond
Clean room, staff is helpful. Great breakfast but restaurant not big enough to cater to the guests. Need to queue for some time before getting a place to sit
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Bernard
Had a wonderful stay at St. Giles Southkey! The room was clean, well-maintained, and very comfortable — exactly what you need after a long day. The hotel amenities are excellent and well-kept. The location is absolutely superb — it is directly connected to the Southkey shopping mall, which makes it incredibly convenient for dining, shopping, and entertainment without even stepping outside. Would definitely recommend this hotel and will be returning on my next visit to Johor Bahru!
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
SIAM YEONG
Breakfast breads not much choice.
Too much local food
Friends_and_family Family
8/10
Excellent
17 Jun 2026
Qi En
Excellent concierge and luggage deposit
Friends
10/10
Exceptional
16 Jun 2026
AZIE
Favourite place to stay whenever we come to JB. Great amenities. Friendly staff and cozy room.
Family_with_children
8/10
Excellent
14 Jun 2026
Raymond
Friendly staffs
Partner
10/10
Exceptional
13 Jun 2026
VALERIE
Connected to Mid Valley Shopping mall which is fully furnished with shops and movie theatre. Only disadvantage is it is a distance away from other shopping districts. So will need either to drive or taxi to travel around.
Friends_and_family Family
8/10
Excellent
09 Jun 2026
Erwin
I would like to thank you the service team making an effort with a warm welcome decoration in our room to celebrate our wedding anniversary.

It was a shopping spree trip with huge shopping mall surround the area.

Shall be back again!
Partner
6/10
Pleasant
08 Jun 2026
Noelle
The room was so warm, the aircon was at 16°c but felt like 30+
Self
10/10
Exceptional
06 Jun 2026
Han Guan
Room is nice, location is good.
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
Wendy Chin Ping
As always, the best option for convenience and comfort
10/10
Exceptional
03 Jun 2026
Li Cheng
Clean room, accessible to mall.
Partner
8/10
Excellent
01 Jun 2026
REGINA
Nil
Family
6/10
Pleasant
01 Jun 2026
ADA WING TING
Corridor had an unpleasant smell and the hotel windows are so dirty we cannot see anything outside. Bedsheets had a footmark on it. Only plus point is the convenience to the mall
Partner
10/10
Exceptional
31 May 2026
Chew Amanda Yan
Room was clean and quite big. Fast check in!
We were spoilt for choice at breakfast too.
Friends
6/10
Pleasant
31 May 2026
Sin Yee
Location is excellent and staff are very polite including Wa Wa.
However the hygiene in the rooms leaves a lot to be desired; stands of hair on the carpet, what looks like bugs on the sheets etc. And oh the breakfast offerings are really not worth the calories and the crowds are another thing :/
Friends
10/10
Exceptional
30 May 2026
Perinpanayagam
Great location, friendly staff, clean rooms
Partner
8/10
Excellent
29 May 2026
Yew Meng
The hotel is connected to mid valley shopping mall
Partner
10/10
Exceptional
25 May 2026
Vi
The staff are service oriented and hospitality towards our group
Friends_and_family Friends
10/10
Exceptional
23 May 2026
May Leng
Very happy with the stay. Staff were helpful and friendly, location of hotel was great, amenities were good.
Self
10/10
Exceptional
21 May 2026
Swee Yong
In such a weather, pool open 7am to 7pm is a pity as night swimming would be nice.

Causeway Cafe poor noise insulation n tables do not offer any kind of privacy.

Other than that, room is nice n clean. STaff helpful n proximity to mall is a big big plus!
Family
10/10
Exceptional
20 May 2026
Paul
Rooms were of good size and layout. External windows should be kept clean all the time. Now i am disturb by bad view out.
When we stayed there, there was a fire alarm system activation.
It has taken too long a time( about half an hour) to reset the system after i checked why it had taken so long to establish if there is any real fire condition.
Appeared that the hotel had got no established s.o.p. for handling such false alarm.
Or is it staff are not competent to hander emergencies.
We are return at end of month to stay and it gives me some concern.
Hope this shortfall in standards can be resolved asap.
Hope this feedback helps.

Staff were great.
Best rgds.
Thank you.
8/10
Excellent
19 May 2026
Darius
Room was big and complementary breakfast were a nice touch. Staff were extremely polite, courteous, and helpful. However bathroom were run down and not well maintained at all. Room had a mouldy and pungent odor.
Self
6/10
Pleasant
17 May 2026
Sandra
Great location to Midvalley Southkey mall. Room looks worn and dated. Bathroom could be cleaner. Very spacious room though. Breakfast variety was good but food was average
Partner
6/10
Pleasant
17 May 2026
Kellyn
Rooms aren’t clean. Coffee stains on corner of bed, slight blood stains on white sheets. Obvious stains behind the sink area. Extremely rusty toilet door hinges
6/10
Pleasant
16 May 2026
NGIN AN
The condition of the room is so bad. The bathroom is unclean with hair all over the shower area and you need to shut the door to move around. It’s too small. The entrance door is worse, not even sound proof or trying to block any sound. Sometimes you can even hear flushing of toilet from the room beside. The water that is filled in your room, comes with a foul smell. The overall finishing is just way below expectations and not even worth the price you’re paying for
Partner
8/10
Excellent
16 May 2026
Chiak Wu
Good
Friends_and_family Family
10/10
Exceptional
12 May 2026
Ansel
excellent breakfast
6/10
Pleasant
09 May 2026
Theresa
All good except the shower area quite bad maintenance. The tiles with stains and the window with algae outside . The sight is bad but this cleaning is not easy I assume
Family
10/10
Exceptional
08 May 2026
Jiemin
Room is big and clean. Staffs are friendly and always ready to help.
10/10
Exceptional
05 May 2026
chee keong alex
Rooms were clean and tidy. Breadfast provided great variety.
Family_with_children
10/10
Exceptional
04 May 2026
Yao Jian
Attached mall. Good for a short staycation.
Partner
10/10
Exceptional
01 May 2026
Wee Keong
Conveniently located on top of Midvalley Mall
Partner
8/10
Excellent
01 May 2026
Adrian
Fantastic base for a short stay in JB as it is connected directly to Mid Valley mall. The upkeep and general condition of the room is just average considering the price, but staff is helpful and friendly.
Partner
8/10
Excellent
29 Apr 2026
Wilson
All good except if you are driving. There is no complimentary parking and hence you need to pay every time you are in and out of the carpark. The reason given is that they share the parking space with others. If they can make the car park fee capped at RM5, there is no reason for not being able to waive off the carpark fee. Quite disappointing for a 4 stars hotel.
Friends_and_family Family
8/10
Excellent
25 Apr 2026
KHAR FOONG
Central location right above mall. Property was nice and clean, but rooms are starting to look aged. Breakfast selection was good, but if you go after 9am, the queue is too long.
Partner
8/10
Excellent
21 Apr 2026
Zhenyi
Hotel and mid valley southkey are side by side. Cozy and nice place to relax and stay
Friends
10/10
Exceptional
19 Apr 2026
Nadirah
It’s my third/fourth time staying here and I would recommend it! Had a wonderful experience!
Partner
8/10
Excellent
17 Apr 2026
Yew Meng
Hotel is inside the shopping mall. Very convenient
Partner
6/10
Pleasant
17 Apr 2026
Tung
Overall is fine
Just that their room cleanliness need to be further enhanced.
Family_with_children
6/10
Pleasant
13 Apr 2026
Yvonne Soo Chuen
While I’m happy with the room size which is spacious abd love the vanity table and mirror, the cleanliness of the toilet/bathroom needs to be seriously looked at. It realy needs deep cleaning on the walls and floor. And the towels and bathrobes needs replacement as all of them are old and comes with stain marks..even the extras that I’ve requested are old and stained. Housekeeping wise, can be improved more. Bathroom gully are badly choked and water flooded when showering. Hope hotel management can look into them.
Partner
10/10
Exceptional
11 Apr 2026
Girish
SEXY AND HIGH FLOOR YA.
Friends_and_family Friends
10/10
Exceptional
11 Apr 2026
Jason
Breakfast was good except crowded at times but staff did great managing.
Family_with_children
10/10
Exceptional
10 Apr 2026
Lian Seng
Right next to Mid-Valley Southkey shopping mall. Room was spacious, clean and great breakfast. Will stay again.
Partner
10/10
Exceptional
08 Apr 2026
Aisha
Fast check-in and received room as per request
Friends_and_family Family
4/10
Poor
08 Apr 2026
Aaron
Basic
Family_with_children
6/10
Pleasant
07 Apr 2026
Wayne
Bar is closed on Mondays. I went on a Monday.
Partner
10/10
Exceptional
04 Apr 2026
Yue Shin
The twin sharing room was big enough to accommodate 3 beds. The extra bed was added upon request. After adding the extra bed, there was still sufficient space to move around. It was a pleasant one night stay.
Friends_and_family Friends
8/10
Excellent
04 Apr 2026
Peng Khean
The hotel is just next to Midvalley southkey mall. Very convenient. The room is clean and staffs very helpful. Only setback is breakfast very crowded with very long queue.
Family
4/10
Poor
04 Apr 2026
Christine
There were stains on the pillow covers when we checked in. Also found hair on the bed. The bath towels were very old and even yellowish and greyish in color. Condition of the property is really poor. Property should revamp its amenities. It will be a waste to see this property not better taken care of since the location is superb.
Partner
8/10
Excellent
03 Apr 2026
LIM
Breakfast menu good.
8/10
Excellent
03 Apr 2026
Ka Man
Dated already.
Partner
8/10
Excellent
02 Apr 2026
Annie Siew Seong
Spacious and clean room. Conveniently located next to shopping mall. Breakfast offers variety, but the taste and quality need improvement.
Partner
8/10
Excellent
30 Mar 2026
Tan Soo
Shop is nearby. The breakfast is average
Self
8/10
Excellent
29 Mar 2026
Natasha
Nice stay for my birthday. Room and view was nice. They gave us a free upgrade to a suite and also balloons and cake im our room which was nice. Very convenient location and easy access to the mall.
Partner
10/10
Exceptional
29 Mar 2026
Loh
Check-in was efficient.
Room is clean. View is good.
Convenient location.
Staff were friendly.
Friends
8/10
Excellent
27 Mar 2026
Varelyn
The swimming pool is very dirty and told them twice still no action taken
Friends_and_family Friends
8/10
Excellent
24 Mar 2026
Kheng Joo
The hotel overall is slightly above average but i will come back again mainly because of its convienent. The mid valley mall connection was super convienent.
Family_with_children
10/10
Exceptional
24 Mar 2026
Diong
The room was generally clean and good. Staff was friendly and check in was easy and fast.
Partner
10/10
Exceptional
24 Mar 2026
steven gui
Mil
Partner
10/10
Exceptional
22 Mar 2026
Tang Mui Rachel
Very nice hotel except breakfast. Very long Q and crowded.
2/10
Poor
22 Mar 2026
Siok Teng
I’m using AIA vitality voucher of 30% but the issue is
4/10
Poor
22 Mar 2026
Teck Sheng
Buffet breakfast long queue. Food cannot replenish in time, many items were left with sauce.

Kettle in the room also dirty.
Partner
8/10
Excellent
21 Mar 2026
Wanting
Generally all good but can see signs of wear and tear over the years. Hopefully will renov in the near future.
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
Hasliza
I’ve stayed here countless times. 1 key reason is the location. Other reasons would be the staff especially the doormen/ security- always willing to help with the luggages/ opening the door. This time I came with my elderly mother and the doorman instantly assisted us with our luggages and offered a wheelchair. Also the receptionist (i think his name is Jay) was friendly and warm. I was also impressed with the Ramadhan suhoor buffet spread with the variety of dishes despite being so early in the morning (430am!). I noticed this round the room doesn’t come with hand towels (??). We ended up wiping out hands on paper towels (which doesn’t align with the hotel’s green efforts!). The housekeeping team also missed out on cleaning our room. But I managed to sort it out in the evening when I ran into one of the housekeepers. Despite all the minor hiccups, I would still highly recommend this hotel.
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
shannon
The room is clean but the amenities might not be sufficient for the guests. Especially there is no comb or sufficient cotton buds for those who require it。 The staffs at check in counter as well as concierge service are great . Professional looking and the image are great
10/10
Exceptional
17 Mar 2026
Douglas
Very conveniently located with mega-mall.
Friends_and_family Family
6/10
Pleasant
09 Mar 2026
liang cheak
Disappointing Experience at a Hotel in Southkey / Mid Valley

We stayed here over the weekend during Ramadan. The location is fantastic, sitting above the beautiful Southkey Mid Valley mall, but unfortunately the overall hotel experience was surprisingly disappointing.

Around 10pm, almost everything in the hotel stopped operating. We went up to the bar for what was advertised as a complimentary drink with a nice view. When we ordered cocktails at about 10:30pm, we were told there were no snacks or food available because it was “hotel policy” that everything stops at 10pm. The mall downstairs had already closed, and room service had also stopped at 10pm, leaving guests with drinks but absolutely no food options. This is particularly puzzling during Ramadan when many people eat later in the evening after sundown.

More importantly, this feels like a missed opportunity for the hotel from a business perspective. Every evening you can see numerous Grab riders picking up takeaway orders in the area, which clearly shows strong demand for food at night. Instead of capturing this demand from both hotel guests and visitors, everything shuts down early. Whether it is food, room service, bar snacks, or late-night dining, there are clearly opportunities here for the hotel to improve service and generate additional revenue, yet these seem completely overlooked.

The room condition and housekeeping were also concerning. For a hotel that presents itself as a grand property, the room
Partner
10/10
Exceptional
08 Mar 2026
Binah
Well-equipped room. There was even a washing machine in the bathroom !
10/10
Exceptional
07 Mar 2026
Fadila
Staff is super friendly. Guards/doorman was friendly. Room is clean. Aircon is perfect. Food is delicious. Glad i book st giles for my stay. Definately coming back
Partner
10/10
Exceptional
06 Mar 2026
Yin Yin
The room is big and clean, and the staffs are all so cheerful and nice!
Partner
10/10
Exceptional
01 Mar 2026
Shankar
Excellent
10/10
Exceptional
24 Feb 2026
Leonard
Room was huge and sufficient for family of 4 (1 Teenager and 1 child). Hotel has direct access into shopping map which is a bug plus point. Try parking at B1 instead of B2. More lots
Family_with_children
6/10
Pleasant
24 Feb 2026
Kwok Wei
Convenient since it is next to Mid Valley. The room was clean and big but lack of amenities. Simple things like bowls, cutleries were missing and some things in the room were broken like the switch etc. For the price I expect better..
10/10
Exceptional
20 Feb 2026
SZE TAT
Great location. Towels a bit dated. Great service!
Friends_and_family Family
10/10
Exceptional
19 Feb 2026
Kong
I love their service ,fast chk in, get what u request.
Family_with_children
10/10
Exceptional
19 Feb 2026
Wenjin
Room is clean, water pressure is good. Staff is friendly. There are some damaged parts of the room but in general it’s all good.
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Kay Rui
It is conveniently located above the Mid Valley Southkey. We travelled with a toddler and the experience was excellent.
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
Shimei
Convenient to shopping mall
Leisure Partner
10/10
Exceptional
12 Feb 2026
Pamela Toon Yong
Nice stay
10/10
Exceptional
09 Feb 2026
MUI NGEE LIVIA
I had a smooth check-in. Will definitely stay there again.
Leisure Family
8/10
Excellent
07 Feb 2026
Lee
Room clean and staff very efficient
Partner

Location & surroundings

St Giles Southkey
Persiaran Southkey, 1, Mid Valley Southkey, Malaysia

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St Giles Southkey

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