Name: The Marion Hotel
Address: Jalan Serampang, Taman Pelangi, Johor Bahru, 80400, MY

8/10

Excellent

15 Dec 2022

Don

Average but budget stay

Location amenities not so bad but i book 3 room queen and end up only got 2 queen and 1 room is 2 single bed . Reason from staff said hotel.com only show reservation 1 booking . No mini fridge.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2020

Calista

The staff were really friendly and helpful when we ask about directions and places to go to .

Friends_and_family Partner

2/10

Poor

19 Feb 2020

Tina

The light at the corridor even most of the lobby lights are off And the staff saying coz boss wan to save electric.Not worth to money and picture is just really for referenc only.

Leisure Partner

8/10

Excellent

08 Sep 2019

Verified traveler

Fuss free, but it has a very musty smell. Bed for a night in jb. Nothing else

Leisure Partner

8/10

Excellent

10 Aug 2019

Verified traveler

Worth the price, location wise near to city center

Leisure Partner

8/10

Excellent

07 Aug 2019

Verified traveler

Previous stays were better

Had a huge delay at check in as staff insisted there was no booking and asks us to call hotels.com by ourselves. Finally checked in and feel the sheets were not very clean. Room was alright. But I feel the standards are dropping as compared to my future stays!

Family

8/10

Excellent

15 Jun 2019

Verified traveler

Located along shophouses with massage shops and cafes that opens till late. Check in is fast and easy. But the room was disappointing as the toilet was not cleaned properly. Clumps of hair on room floor. Floor mat was abit dirty. Toilet bowl wasn’t flushed, with used cigarette butt and yellow substance all round the toilet bowl and sink. We were grossed out but since staying for one night only, we didn’t make a fuss and just cleaned up the toilet ourselves.

Leisure Friends

8/10

Excellent

20 May 2019

Verified traveler

It was very clean and cosy. Quite reasonable for a 3-star accommodation. Don't expect more than a comfy room.

Leisure Partner

10/10

Exceptional

13 May 2019

Verified traveler

A regular of marion

Affordable hotel with 4 comfortable pillows. (not all hotels provide good quality pillows, 4 SOMEMORE!!) I am a regular at Marion I personally likes Marion as compared to other hotels in Jb. For a chill night is more than worth. Not to worry if you drive, there is a guard pacik who'll look after your vehicle at night. Also, even if you doesn't drive you can grab right? What's more important than the hotel to be clean and comfy? Oh but a tip, not sure why lately Marion Hotel has quite a few mozzies. If you see 1 in your room so not hesitate to alarm the counter staff about it ya.

Partner

10/10

Exceptional

25 Apr 2019

Verified traveler

Overall, I have a wonderful experience during our stay in the hotel, it was so quiet, very neat, i love the shower there is a hot and cold. I sleep so well. Its very convenient to us cus its near to the mall.

Leisure Partner

6/10

Pleasant

01 Apr 2019

Verified traveler

Close an eye

Need to improve on the air quality. Can smell cigarrette and some kind of mouldy smell

10/10

Exceptional

19 Mar 2019

Nam Khim

Basic clean hotel. Comfortable stay

Basic clean room if a bit small. The staff were friendly. Overall, comfortable stay and good value for money.

One minus is that no kettle is provided. For hot water, you have to get it from the dispenser at the reception, which is a bit of a hassle.

Location is not bad. There are a few nice cafes along the same stretch (Lavendar, Seven Oaks). Taman Sri Tebrau hawker center is just a short walk away. KSL mall is walkable (maybe 15-20 min), but on a hot sunny afternoon, it's better to catch a Grab ride -- cost me only RM5.

Friends

10/10

Exceptional

24 Feb 2019

Dix

Value for Money!

Amazing

Friends

8/10

Excellent

14 Feb 2019

Verified traveler

Staffs was friendly there, service not too bad. The receptionist was help me grab the car. Thank u and appreciate it.
But, if u are carry big & heavy luggage, then not a best choice to stay, because there has no lifts there>.<“

Leisure Family

6/10

Pleasant

27 Jan 2019

Verified traveler

Room was ok, soundproof was bad... can hear talking from other room and traffic on the road very clearly. And the fact that there was no free parking, we got a parking fine. And paying parking fine is a pain in jb...

Partner

8/10

Excellent

06 Jan 2019

STEVE

Clean room with basic amenities.
Convenient. Walking distance to Leisure Mall (10-15 mins) and Pelangi Plaza (15-20 mins). Many dining places around. Doorstep away from Seasons.
However, there is no lift in the hotel. So guest with heavy luggages or walking disabilities do take note.

8/10

Excellent

31 Dec 2018

Vincent

Nice budget hotel for a night stay, parking available outside with security patrolling the area

8/10

Excellent

15 Dec 2018

Rei

Nice hotel close to Friendscino and Techno Lok Lok

8/10

Excellent

07 Dec 2018

ked

good location.but room was abit too small and cramped.but overall it was quite a good place for a short stay.

8/10

Excellent

01 Dec 2018

Verified traveler

For a simple stay is ok. The room I slept in is kind of itchy on the mattress n blanket. It is dirty with hair but they dun bother to change the sheets

Family

8/10

Excellent

18 Nov 2018

Verified traveler

Decent stay for the price

Room was decent for its price, bathroom is on the smaller side. When you shower the rest of the area gets wet. Basic toiletries are provided.

Partner

8/10

Excellent

30 Oct 2018

James

Good place to have 1 day stay-cation

Everything is good and pleasant stay. Walk-able distance to some famous restaurant, cafes and Giant supermarket.

Friends

8/10

Excellent

23 Oct 2018

Jensen

The room and bed is clean

Partner

8/10

Excellent

22 Oct 2018

Wendy

I was surprised by how small my deluxe room was. But then again, I didn't pay a lot for the room, plus the staff is helpful so it was all good!

10/10

Exceptional

22 Oct 2018

Yong Heng

Good

Partner

10/10

Exceptional

22 Oct 2018

Yong Heng

Very good

Partner

4/10

Poor

03 Oct 2018

Lothar

Very basic, beds are good, but this is all!

Staff are friendly and helpful,
The famous Lavender Pastry shop just 100 metres away from hotel
Which is very good. Also Restaurant Giannies and Sweetwater
Restaurant just metres away , a blessing as there is nothing else to
recommend.

8/10

Excellent

27 Sep 2018

Jonathan

Nice staycation location to couples!

Near massage places and local food places. KSL Mall within walking distance, recommend to take a short cab ride/grabride.

Clean room and good comfort. Take non-smoking room.

6/10

Pleasant

14 Sep 2018

Verified traveler

Okay not not bad only there is no lift. Its hard if you have a child.

8/10

Excellent

23 Aug 2018

Verified traveler

Great location

Near to eatery! Stay was awesome for the price. but no elevator in the property.

Partner

8/10

Excellent

21 Aug 2018

Verified traveler

pleasant and all basic requirements met

pleasant and all basic necessities provided, including a comfortable bed

6/10

Pleasant

18 Aug 2018

Lee

Clean but noisy room

We got a noisy room facing the main road even though we requested a quiet room on booking. Room is clean but the details don't make sense. In the bathroom there's no hangers so clothes get wet. Bathroom door is very creaky. Reception speaks too loudly with the guests at night we can hear them.
Overall not a pleasant evening spent.

10/10

Exceptional

07 Aug 2018

renee

it was good

Friends

8/10

Excellent

06 Aug 2018

CHANG

New and clean room, water heater not working

8/10

Excellent

05 Aug 2018

Verified traveler

enjoyable stay at marion hotel

nice stay at marion hotel,room is spacious,comfortable bed with cold aircon,will return & stay again.

Friends

8/10

Excellent

28 Jul 2018

Ken

Cheap and good, price worthy Hotel.

The location of the hotel is near to many eateries, not difficult to locate the place. The room is clean and the staffs are all very friendly, very comfortable.

Toothbrush is provided, water dispenser at the front desk.

The downside of the hotel is the black stains on the silicon sealant in the toilet's sink, looks very dirty. The pillow casing wasn't changed, there are some stains on it. Hot water for shower needs to wait for about 3-5mins before you could feel it.

My given room was facing the main road, and when the window was opened, it can be really very noisy. Even though the window was closed, you can still hear the vehicles on the road.

4/10

Poor

22 Jul 2018

Verified traveler

Disappointing

Overall, it's a poor experience. From the moment when we tried to check-in at around 6PM, the counter lady said that somehow they failed to reserve a room for me although I had booked and paid for the premier queen room successfully! I was shocked as I had never encountered such case before when you booked successfully online but the hotel did not reserve a room for you! What's more, they said the only choice is I can check in to a Triple room but need to pay extra. Well, in my opinion, it is their fault to forget to reserve a room for me, by right, good customer service should be upgrading the stay right? They also mentioned that if I don't want to pay extra for the triple room, I can call Hotels.com to cancel the booking and request for a refund then book another hotel. This really sounds ridiculous, as they failed to reserve the room for me but asking me to cancel my booking so last minute! In the end, they offered that another choice for us is to stay in a standard room without paying extra. By the way, the standard room is much smaller, no window, smelly, super squeezing toilet together with shower, with ants on the wall and table, and used toothbrush and shower cap without replacement with new ones. So in the end, we got the \"downgrading\" room.
The only good point is that the location is good, Lavender (flagship) store is just nearby, with restaurants around also. But this is really the only good point that I could recall.

Partner

6/10

Pleasant

15 Jul 2018

Verified traveler

Cheap and affordable. A lot of eatery nearby

Room has an unpleasant smell due to lack of ventilation in the room. I am ok but my wife got a bad headache. She did not sleep well in the end.

8/10

Excellent

02 Jul 2018

ARC

Simple and clean hotel for quick stay

Simple and clean hotel for quick stay. No frills but comfortable.

Partner

10/10

Exceptional

01 Jul 2018

CY

Great stay for a weekend getaway in JB!

When I first checked in to the hotel, I remember the front desk receptionist gave me a sweet smile on her face. It keeps me feel welcomed.

I booked a double bed with window view room, the bed sheet cover was with a little bit of unknown stain but it is all fine for me as it is not smelly.

This hotel is very near to many eateries like naughty nuri, korean restaurant, seven eleven, chinese restaurant, mamak and others. Nearby to it which u have to walk further located a mall (KSL) where you can do your shopping there.

Overall, I think this hotel is good and I probably will be back for my next visit.

8/10

Excellent

01 Jul 2018

Shaun

Affordable and worth for money

It was a good experience staying here given its value for money as the facilities are rather new and clean.

6/10

Pleasant

10 Jun 2018

Jasline

budget hotel with 2 levels

Price was ok for budget hotel. It is beside seasons bakery and lavender bakery a short walk. Seven Oaks is the same stretch too but a bit further down. No fridge in room, and no windows for my triple room. Toothbrush,shower foam and shampoo is provided.

2/10

Poor

22 May 2018

J

Dirty toilet

Hotel toilet was terrible! Super gross and there was mold surrounding the sink. Floor was also wet as if someone just used it before we checked in.

8/10

Excellent

21 May 2018

Rantheman

Budget price hotel that exceeded my expectation

Choose to stay in this hotel for few reasons 1) Near to the town area, 2) Affordable pricing, 3) Relatively new hotels. Stay in this hotel for a night from 18th May to 19th May as I am lazy to rush back home to Singapore after a day of shopping and eating, thus choose a hotel within my budget. Check in was fuss free and the staff is really friendly, the room is very clean and not too small. Toilet does have a weird smell to it as I believe it's from the streets due to the ventilating fan inside the toilet but nonetheless, I am okay with it as the smell doesn't fill the room after you close the toilet doors. For light sleepers, I would suggest requesting a room that is not facing the main road. Other than that I am absolutely contented with my stay at The Marion Hotel!

8/10

Excellent

19 May 2018

Sye Yoon

1 night staycation

Very cozy and friendly environment.

Family

8/10

Excellent

18 May 2018

William

Worth the money!

Very clean. Worth the money. Better than expected.

10/10

Exceptional

12 May 2018

Christabel

value for money

the room is a little small but perfect for 2 people, service was great, rooms were clean & looked really new. highly recommend for its value for money :)

Friends

8/10

Excellent

07 May 2018

Verified traveler

Pleasant, value for money

Pleasant. Close to the stretch of wedding boutiques and KSL, and a range of food places. Room is fairly large, aircon is new, room and bed in clean condition. Hairdryer preferably to work 100% of the time, and reduce noise level caused by other stayers.

6/10

Pleasant

07 May 2018

Verified traveler

Decent - You get what you pay for.

On check in, the receptionist could not find my booking I had made through Expedia. However, was generously offered an upgraded room with windows for no extra charge.

The room was decently furnished and spacious - clean room with basic amenities. The room doesn't come with a safe, phone or water kettle though.

The toilet was wet on arrival, which was fine, but during showering, we realized the drainage was clogged and water was not flowing out. We informed the receptionist, and upon verification, offered a change of rooms.

The other room however, seemed to be left not fully cleaned up - table had stain marks, toilet soap and shampoo were used. We decided not to bother and made do with the room as we were only staying one night.

It definitely wasn't a great experience to have on holiday, but I could complain much as the cost a room is cheap and the staff were still friendly and patience with us - offering options quickly. However, I wouldn't suggest staying at this hotel if you are intending to rest and relax for more than a night.

8/10

Excellent

04 May 2018

Shaun

A cosy modern hotel for short stays

Experience at this hotel was above average and pleasant. The reception area where we checked in was quite stuffy and warm despite the air-condition being switched on. The hotel did not provide bottled water but a water cooler at the reception to fill their pitchers from the room. Room walls are quite thin so sound made by other guests can be heard clearly from our rooms. On the other hand, the design of the hotel is nice and modern. It is very affordable too. Overall, it is recommended for short stays.