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Novotel Johor Bahru City Centre

Malacca Johor and South · Malaysia

03 01 Pangsapuri Vistana Tropika Jalan Harimau TamView location

8.6/10Excellent31 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Condition8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Johor Bahru City Centre

Stay in one of our 314 contemporary rooms, thoughtfully designed with chic elegance and modern comfort in mind. Floor-to-ceiling windows invite natural light and showcase sweeping views of Johor Bahru's vibrant cityscape, creating the perfect backdrop for work, rest, or play.

Stay active at our relaxing pool and gym, while families enjoy the convenience of connecting rooms. Savour diverse flavours at Food Exchange, where international favourites meet local specialties in a vibrant dining experience.

Read more about this hotelShow less

With a stay at Novotel Johor Bahru City Centre, you'll be centrally located in Johor Bahru, steps from KSL City Mall and a short 4-minute drive from Johor Bahru City Square. This hotel is 14.1 mi (22.7 km) from LEGOLAND® Malaysia and 6.1 mi (9.9 km) from AEON Tebrau City.

Make yourself at home in one of the 304 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts
    Parking is included for 1 vehicle per reservation. A parking fee of MYR 15 applies for each additional vehicle.
  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 78.00 for adults and MYR 58.00 for children
    • Rollaway bed fee: MYR 100.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

KSL City Mall 0.2 km / 0.1 mi
Holiday Plaza 0.2 km / 0.1 mi
Plaza Pelangi 1.3 km / 0.8 mi
Komtar JBCC 3 km / 1.8 mi
Persada Convention Center 3.2 km / 2 mi
Johor Bahru City Square 3.4 km / 2.1 mi
Johor Bahru Customs, Immigration, and Quarantine Complex 3.4 km / 2.1 mi
Johor Bahru Old Chinese Temple 3.5 km / 2.2 mi
Arulmigu Sri Rajakaliamman Glass Temple 3.6 km / 2.2 mi
The Mall 3.6 km / 2.2 mi
The Vicar Church Of Immaculate Conception 3.7 km / 2.3 mi
Bazaar Karat (Rusty Market) 3.8 km / 2.4 mi
Mid Valley Exhibition Centre 3.9 km / 2.4 mi
Johor Bahru Chinese Heritage Museum 4.2 km / 2.6 mi
Sultan Ibrahim Building 4.3 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 314
  • Number of floors (main building): 34
  • Family rooms: 10
  • Accessible rooms: 2
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Bus/Train station
Show 22 more facilities & services
  • Airport
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Concierge
  • Gym
  • Luggage room
  • Bar
  • Restaurant: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor Rooftop Swimming Pool
  • Non-smoking establishmentExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Make-up mirror
    • Desk
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    Show all 12 amenities
    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    DOUBLE STANDARD

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Make-up mirror
    • Desk
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 2 Bedrooms • 53 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Make-up mirror
    • Desk
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    Show all 12 amenities
    • Mini fridge
    • TV
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    FAMILY ROOM STANDARD

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Bathroom: 1
    • Make-up mirror
    • Desk
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVE • 1 Bedroom • 26 m²TWN.EJ
    TWIN EXECUTIVEPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Make-up mirror
    • Desk
    • Wake-up service
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    Show all 12 amenities
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    TWIN EXECUTIVE

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Room amenities

    • Wi-fi
    • Make-up mirror
    • Desk
    • Wake-up service
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 26 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    Show all 12 amenities
    • Wi-fi
    • Wake-up service
    • Desk
    • Make-up mirror

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    DOUBLE EXECUTIVE

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Shower
    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Desk
    • Make-up mirror

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 26 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Desk
    • Make-up mirror
    • Bathroom: 1
    • Shower
    Show all 12 amenities
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    TWIN STANDARD

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Desk
    • Make-up mirror
    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 53 m²SUI.ST
    SUITE STANDARDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Make-up mirror
    • Desk
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    Show all 12 amenities
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    SUITE STANDARD

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Make-up mirror
    • Desk
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Johor Bahru City Centre

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Johor Bahru City Centre

8.6
Excellent
31 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Condition
8.8 /10
Amenities
8.6 /10
16 reviews shown
6/10
Pleasant
21 May 2026
Aaron
The room is clean and amenities is good. Location is right next to KSL and lots of food options.

There’s still teething issues which would need to be resolved. Examples like checking in without giving me the card for power in the room. Trying to figure out what was wrong in a stuffy room and service took 30mins to come.

There’s also power outage in the lobby which rendered the lift inoperative.

Generally it’s what you’d expect from Novotel except for the issues for a new hotel.
Partner
8/10
Excellent
17 May 2026
Tung
If drive to this hotel better ask the security where is the hotel parking. To me their sign board a bit confusing never found a signboard show hotel parking.
Family_with_children
10/10
Exceptional
11 May 2026
SIAK TOON
The staffs are very friendly
Partner
8/10
Excellent
27 Apr 2026
Peng Guan
Room clean, aircon a bit too cold and not easy to control. Rest is good
Partner
8/10
Excellent
22 Apr 2026
Mei Siem Jesline
Nice and new hotel that is conveniently located across KSL. Friendly staff and helpful
Partner
4/10
Poor
09 Apr 2026
QI QI
I was bitten by Inserts on my hands and neck and we found inserts on the bed. Also, we were assigned on level 27 and every morning when the sun shine on the windows, it has the air pressure loud bangs sound which didnt allow me to sleep well. The locations is very near to KSL and may eateries.
Family
10/10
Exceptional
20 Mar 2026
Desheng
Hotel is clean, staffs are polite and alway smiling.

Hotel room is clean but the only downside is toilet flush is faulty, after flushing, the water will flow for 2 minutes that very noisy during night time. Tv remote volume
button is not working.

Hotel buffet breakfast is nomral but staffs are nice.

Overall, the expernice is good and i will come back again.

Family_with_children
6/10
Pleasant
20 Feb 2026
Andy
still under upgrading mode cannot sell to us because lots of facilities we are not fully accessible.
Leisure Friends
8/10
Excellent
15 Feb 2026
Jie Wen
The first room we got had stains on the sheets. Sewage water also started leaking from the toilet and started to smell. Tried to call housekeeping and the concierge but the room telephone wasn’t working; I had to go down to the front counter to request for a room change. The staff was friendly and accommodating to the request. The second room still had flaws, but much better. As the hotel is new and still in the “soft launch” phase, benefit of doubt is given and hope they will improve when they officially launch!
Partner
10/10
Exceptional
12 Feb 2026
May Fung
clean & cozy, friendly staff, ideal location.
Friends_and_family Family
4/10
Poor
09 Feb 2026
Kok Cheong
Room is not properly cleaned. We found rubbish behind cabinet and used diaper below basin. They charged considerably high rate (compared to nearby hotel) and such service is not acceptable.
Leisure Partner
10/10
Exceptional
02 Feb 2026
Kenny
Clean room
Leisure Friends
10/10
Exceptional
19 Jan 2026
KEE HWEE
We had a fantastic stay. The hotel has beautiful modern decor and a great location - right across KSL Mall with plenty of food options nearby. The rooms are new, spotless and very comfortable. As it’s still in a soft launch phase, the hotel wasn’t crowded at all, which made the experience even more enjoyable. Everything felt fresh and well thought out. We’ll definitely be back!
Partner
8/10
Excellent
25 Dec 2025
Thiam Hwa
The location of the hotel is fantastic with KLS Mall and many eateries wirhin walking distance.
Leisure Family
10/10
Exceptional
20 Dec 2025
Wai Kheong
Only 2 weeks old… Everything even the air smells new… However, still able to spot flaws and fall short in maintenance, very common it’s JB…
Friends_and_family Family
8/10
Excellent
19 Mar 2026
Pupong
เป็นโรงแรมเปิดใหม่ แต่ในห้องมีแต่ plug ไฟแบบ 3 ขา ของมาเลเซีย ไม่มี plug มาตรฐาน
Self

Location & surroundings

Novotel Johor Bahru City Centre
03 01 Pangsapuri Vistana Tropika Jalan Harimau Tam, Johor Bahru, Malaysia

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Novotel Johor Bahru City Centre

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