Name: Villa Lia Hotel Capri
Address: Via Touro, 11, Capri, 80073, IT

Villa Lia Hotel Capri

Capri · Italy

20 reviews shown

10/10

Exceptional

06 Jul 2026

John

The view is simply amazing. The staff led by Eva and Giuseppe were beyond helpful, before, during, and after our stay. They recommended wonderful adventures and dining experiences. It is, however, a climb to get to and from the property, but the view makes it worthwhile.

Partner

4/10

Poor

31 May 2026

Christine

The view is gorgeous but the half mile trek uphill was undersold. They warn you that it’s a little trek but it is a steep incline )17-18 flights) to the center of town. We ate at the hotel restaurant one evening due to the distance back/forth and got food poisoning from the seafood. Two days of our trip was spent stuck in the room. The charge to transport your luggage is ridiculous but necessary with the hotel being so far. Concierge did give good advice on ferry tickets.

Family

10/10

Exceptional

30 May 2026

William

This place was amazing. The staff were very nice and very helpful. The outdoor pool was nice, the view on the terrace was amazing. Breakfast was delicious with fresh fruit, pastries, cake, pies, meats, and cheeses. The only downside is that it is a pretty vertical 15 minute walk to get too. Worth it for the view, but tiring.

Family

10/10

Exceptional

22 May 2026

Angylexis

Great place to stay! Peaceful and the staff super nice.

Partner

10/10

Exceptional

13 May 2026

Sofia

It’s was a beautiful hotel and an amazing. The room was clean and the staff were helpful. The view was amazing but there wasn’t much options for the food at the restaurant or breakfast. There is quite a lot of stairs leading up to the hotel and it would have been nice to be informed about them beforehand. They organised a boat tour of the island for us which was good.

Friends

10/10

Exceptional

11 May 2026

Kelly

This breakfast was the BEST of our 2 week trip. The view is worth the walk - if you are fit. I enjoyed it. The internet didn't work and they had to keep resetting the router, and it would still shut off - so no wifi, and no TV. But the staff were very accommodating.

Partner

10/10

Exceptional

11 May 2026

Walter

If you don’t mind the walk, it’s an excellent choice. I loved everything about this place.

10/10

Exceptional

06 May 2026

Scott

Amazing Location and view. But a tough walk to the hotel. It’s up a lot of stairs, they brought the bags up from the path, but if you have any issues with knees, hips, lungs you won’t make it to the hotel. I have been in Capri three times and this was by far the most incredible view. Top notch h restaurant, amazing pool. But you need to be in shape to get there. Also don’t plan to dash back to hotel to grab something you forgot, plan to leave and come only once a day. Also call ahead so they meet you to bring up bags from road. 38 flight of winding stone steps. Definitely a memory but like I said be in shape.

Friends

8/10

Excellent

26 Apr 2026

G. Troy

In my opinion… this was not a 5 star hotel.

The location and the view are spectacular and breathtaking. I enjoyed my stay.

From my experience there are a number of things they could do to improve.

1. Be more clear about the climb to the villa. It is 14 switchback turns. You climb over 100 feet with luggage.
2. It was not clear in anyway that they would help you up with luggage.
3.there are no signs for villa Lia at via touro 11. There are no signs at the top if you should turn left or right.
4. It is not obvious at night that there are light switches for the climb.
5. I had no hot water the first day. It was not fixed that night. It was in the morning. There was no offer of accommodation or service recovery. I saw the manager the next morning. She did not check on me.
6. Staff who greeted me tried to have me pay 100 euro for “suite”. No explanation of what that gave me or offer to see room. If they have an empty suite, why not just upgrade me??? No sense of what 5 star should mean.
7. Waiter at lunch could barely open a bottle of wine. Cork broke for no reason. Young. New staff. Polite..but again… 5 star property should train staff.
8. Also wine ordered at 40 euro was not available. Offered others , price was 60 and we were not told.
9. No luggage rack in room
10. WiFi was poor in room. They accommodated w staff wifi password.

Again the property is GORGEOUS. The staff did all they could, I just think there is a lot mgmt could do to make it actual 5 Star.

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Susana

Love the place and the stuff 🙏

Leisure Partner

10/10

Exceptional

04 Oct 2025

Wanes

Beautiful 5-STAR Property in an outstanding neighbourhood with an impeccable view.
The staff is friendly and has exceptional customer satisfaction.
Especially, Eva .

Leisure Partner

10/10

Exceptional

28 Sep 2025

Tiffany

Beautiful Gem in Capri

Can't say enough about this hotel. The staff were so friendly and helpful and spoke great English. Our room was spotless with a modern design, and our view from the balcony was stunning - one of the best views of Capri. It is a hike from the road to the hotel, as noted on the website. We managed to roll our suitcases up the switchbacks, but the hotel will arrange for someone to pick then up for you if you give them notice, which would be much easier! It's a 10-15 minute walk from the hotel to the city center, depending on how busy the roads are. We appreciated being away from the hustle and bustle and enjoyed the peace and quiet. Would definitely stay again!

Partner

8/10

Excellent

23 Sep 2025

Rosie

Staff trying hard and good foundations but a lot of work to do... signage would be one of the first recommendations.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Marina

Beautiful location! Stunning views. Staff were very accommodating from the beginning with finding them and understanding as it goes in Capri with the stairs and climbing that is inevitable. Rooms were clean and pool was nice.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Leslie

Worth the trip up the mountain

Great service and worth the walk to the Hotel . Views from here are incredible

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Damon

Pretty good value for money. Not quiet 5 star as advertised. It is a 20 min walk minimum from the main piazza and very steep so not good for those that can't walk a lot - this isn't obvious from the ads.

Leisure Family

8/10

Excellent

29 Jul 2025

Niusha

Very kind staff ! Great accomodations . Very quiet area. Be prepared for lots of steps and walking. This is not centrally located but you can pay a porter to bring bags to and from port for a fee. They do help with bags once you get to hotel . Not very crowded but breakfast is good

Friends_and_family Family

2/10

Poor

28 Jul 2025

Jennifer

My husband and I stayed at Villa Lia in Capri from July 6 to 9, 2025 as part of our honeymoon — a milestone trip we had been looking forward to for months. Unfortunately, our experience was marked by multiple failures in basic hospitality and guest care:
•No functioning air conditioning during a severe heatwave; a fan was only brought to the room on our final night
•Electrical outlets in the room were nonfunctional, making it impossible to charge essential devices
•The private jacuzzi, one of the primary reasons we chose this property, was broken and unusable throughout our stay
•The pool was dirty and closed for hours, with no alternative space for guests to enjoy
•The location was misrepresented — access required a steep and exhausting uphill climb, never mentioned in the listing

We respectfully raised all of these issues with staff members Marco, Eva, and Tania, who were kind in their demeanor but unable to offer any solutions — no room change, no compensation, no attempt to make things right.

We contacted management before sharing this review, hoping for a fair resolution or acknowledgment. Unfortunately, we received no meaningful response.

Given the premium price point and the way the property is marketed, we found the experience to be unacceptable and emotionally disappointing — especially for such a personal and significant occasion.

We’re sharing this not out of malice, but in the sincere hope that future guests will not face the same situation.

Sincere

Leisure Partner

10/10

Exceptional

27 Jul 2025

Izabella

This hotel was absolutely beautiful, with breathtaking views and a peaceful, serene atmosphere. The staff were incredibly friendly and welcoming, and the pool area was a true oasis—surrounded by lush trees and flowers, with only the soothing sound of cicadas. The walk to the hotel is quite steep, but well worth it for the experience. Plus, there’s a luggage transport service available for a fee.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Stephanie

JUST BOOK IT!

This place is a true, surrounded by greenery and cobblestone that brought back my best childhood summers. I cannot begin to explain the genuine care and kindness we received from the staff and even the other guests staying. My husband was having issue with the hills and walkway way up the GARDENER brought our luggage up. Its clear community here is important to them and working as a team. The staff also offered us a less glamorous route to a main road 15 minutes from the square and we were so grateful. Villa Lia was everything we dreamed & more, we plan on making this place our frequent stay.

Partner