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Ibis Styles Pocos De Caldas

Pocos de Caldas · Brazil

Rua Pernambuco, 280View location

9.4/10Excellent427 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.2/109.2
Condition9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis Styles Pocos De Caldas

Ibis Styles Poços de Caldas is a well located hotel, ideal for business or leisure. Rooms are comfortable, air conditioned, with free WIFI and sleep up to 4 people with options for reduced mobility. The décor is inspired by literature as Poços de Caldas is known as the Literary City.

The restaurant serves a full breakfast. There is also a 24-hour bar, gym, ironing room and kids space.

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A stay at Ibis Styles Poços De Caldas places you in the heart of Poços de Caldas, steps from Geography and History Museum and Urca Cultural Center. This hotel is 0.4 mi (0.6 km) from Pedro Sanches Square and 0.4 mi (0.7 km) from Palace Casino.

Treat yourself to a stay in one of the 115 individually furnished guestrooms, featuring heated floors and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and desk chairs, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector and a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately BRL 58 for adults and BRL 29 for children
    • Covered self parking fee: BRL 30 per day
    • Pet fee: BRL 75 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Italian

    Spanish

Nearby attractions

Geography and History Museum 0.2 km / 0.1 mi
Urca Cultural Center 0.2 km / 0.1 mi
Pocos de Caldas Historic and Geographic Museum 0.4 km / 0.2 mi
Jose A Junqueira Park 0.4 km / 0.2 mi
Poços de Caldas Cable Car 0.4 km / 0.3 mi
Palace Casino 0.6 km / 0.4 mi
Calendario Floral Monument 0.7 km / 0.4 mi
Pedro Sanches Square 0.7 km / 0.4 mi
Thermas Antonio Carlos 0.8 km / 0.5 mi
Lovers Fountain 0.8 km / 0.5 mi
SESC Pocos de Caldas Community Center 0.8 km / 0.5 mi
Paco das Aguas Shopping Center 0.9 km / 0.6 mi
Nossa Senhora de Fatima Church 1.1 km / 0.7 mi
Moreira Salles Institute 1.2 km / 0.8 mi
Nossa Senhora da Saude Cathedral 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2022
  • Total number of rooms: 115
  • hotel
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 3 more facilities & services
  • Bar
  • Restaurant
  • LGTBIQ friendly
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BED • 1 Bedroom • 18 m²APT.DB-1
    APARTMENT WITH DOUBLE BEDPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    APARTMENT WITH DOUBLE BED

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BED • 1 Bedroom • 18 m²APT.DB-2
    APARTMENT WITH DOUBLE BEDPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    APARTMENT WITH DOUBLE BED

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT AccessibleAPARTMENT • AccessibleAPT.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    APARTMENT Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BED • 1 Bedroom • 18 m²APT.DB
    APARTMENT WITH DOUBLE BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    APARTMENT WITH DOUBLE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDS • 1 Bedroom • 18 m²APT.2B
    APARTMENT TWO BEDSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    APARTMENT TWO BEDS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT AccessibleAPARTMENT • Accessible • 1 Bedroom • 18 m²APT.H6
    APARTMENT AccessiblePhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width, Bunk beds
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    APARTMENT Accessible

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width, Bunk beds
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT BUNK BEDAPARTMENT • BUNK BEDAPT.BK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    APARTMENT BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Styles Pocos De Caldas

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis Styles Pocos De Caldas

9.4
Excellent
427 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Claudia
Breakfast was very good.
Family
10/10
Exceptional
15 Nov 2024
Mariangela
I enjoyed my stay at Ibis hotel. The room was comfortable, breakfast was great and the great location. I would highly recommend it and most likely, book the same hotel on my next visit.
Leisure Self
8/10
Excellent
06 Nov 2024
Geraldo
The only thing I have to mention is that even though I had made the online check in, I had to do it again personally.
Leisure Self
10/10
Exceptional
04 Jun 2024
Maria
I am an Ibis client, the room hotel was very clean, comfortable pillows and very clean bathroom, the staff is very kind, professional and polite, Alice and Douglas were very good host and made my mother very comfortable.
The food was very high stand and high quality.

I will recommend to all my family and friends, hopefully will be back next year.

Maria Villacis - NY-USA
Leisure Family
10/10
Exceptional
27 Feb 2024
Marina

Amazing and beautiful hotel

My husband was diagnosed with dengue fever during our stay and staff went above and beyond to make sure we were comfortable and well looked after. Aline was great and very helpful with all the requests. Everyone was lovely. The breakfast has loads of options, parking was a great perk.
Partner
8/10
Excellent
17 Jan 2024
Verified traveler

Clean and modern hotel

The hotel is very modern and in good condition. It does not feel like a holiday hotel - but in fairness I don't think the hotel claims to be. Also the breakfast buffet by Brazilian standards was quite limited. However when we stayed here, two of the other major hotels in the city centre were becoming notably worn and a little dilapidated so we came here to stay for something different. The Ibis Styles really is exceptionally modern, clean and in good condition throughout. I hope it gets well maintained and continues to be so after a few more years of being open. If you can do without having a swimming pool and you're OK with a fairly small room - then I would recommend this hotel - particularly if you want a room which is clean, modern and in a good state of repair.
10/10
Exceptional
24 Apr 2023
Gabriel
Muito bom o Ibis Styles de Poços. Hotel novo, com time prestativo e amigável. Café da manhã muito bom. Realmente um bom hotel.
Leisure Self
10/10
Exceptional
01 Jul 2026
Thiago
Café da manhã excelente, quartos otimos
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Alex
Hotel é bem novo e limpo, espaçoso e com boa comida
Self
10/10
Exceptional
27 Jun 2026
José Amilton
A limpeza dos quartos ainda deixa a desejar
10/10
Exceptional
21 Jun 2026
Larissa Cristina
Equipe maravilhosa e muito educados todos..
Café da manhã incrível muita variedade, eu amei..
Chuveiro maravilhoso demais
Friends_and_family Family
8/10
Excellent
20 Jun 2026
Augusto Hideo
Café da manhã muito bom, variado e muitas opções.
O quarto é pequeno, mas funcional.
Decoração temática.
Iluminação fraca
O estacionamento é pago, mas tem bastante vagas.
A equipe é muito prestativa.
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Alex
Ótimo hotel, novo e muito limpo. Serve jarar com pratos bom e preço justo
6/10
Pleasant
17 Jun 2026
Vinicius
Cheguei ao hotel por volta das 23h, cansado da viagem. Ao chegar na garagem para estacionar e fazer o check-in, não havia nenhum sinal de funcionários. Buzinei algumas vezes e ninguém apareceu para atender.

Como não tive retorno, precisei manobrar de ré na rampa para voltar à rua e entrar pela recepção. Somente depois disso o atendente me explicou que o funcionário responsável por receber os hóspedes na garagem havia saído para resolver outra questão, deixando o local sem atendimento.

Achei a situação um pouco complicada, principalmente pelo horário e pelo cansaço da viagem. Além disso, é cobrada uma taxa de R$ 30 pelo estacionamento/valet, embora eu mesmo tenha estacionado o carro e nem tenha visto o serviço de valet funcionando.

Fora isso, ok
Self
10/10
Exceptional
14 Jun 2026
TOSHIO
Quarto limpo, equipe de funcionários excelentes, café da manhã gostoso
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
José Antonio
.
10/10
Exceptional
10 Jun 2026
Silvana
Quartos limpos e novos, equipe de funcionários extraordinária a começar do pessoal do estacionamento.
O café da manhã excelente, normalmente o Ibis não oferece café da manhã, estava ótimo.
Friends_and_family Friends
10/10
Exceptional
08 Jun 2026
selma alves
Café da manhã maravilhoso ,quarto limpo e eficiência da recepcionista Jennifer!
Family
6/10
Pleasant
08 Jun 2026
Adriano Marcelo
Hotel Ibis Style (Verde), esperava ser mais superior ao Ibis (vermelho), nesta unidade ficou bem abaixo do que esperava. Como minha referência é o IBIS Barra Funda (Vermelho) em São Paulo, ficou muito abaixo.
Deveria ser padrão de todos os Ibis o café da manhã, igual ao da Barra Funda em São Paulo.
Espaço para café muito pequeno, mistura playground de criança com café, horrível. PAra a categoria que se enquadra o Ibis Style (verde), deveria oferecer tudo melhor que os Ibis de bandeira vermelha.
Friends_and_family Family
6/10
Pleasant
06 Jun 2026
Karine
O café da manhã deixou a desejar. O espaço destinado às refeições é pequeno para a quantidade de hóspedes, o que gera lotação e desconforto nos horários de maior movimento. Além disso, o buffet é pouco organizado, dificultando a circulação e o acesso aos alimentos.
Também tive problemas com outros hóspedes, um grupo de adolescentes/crianças bastante barulhentas. Em duas ocasiões, elas passaram pelo corredor acionando propositalmente as campainhas dos quartos para incomodar os demais hóspedes.
Embora o comportamento dos hóspedes não seja responsabilidade direta do hotel, considero importante registrar essa observação, pois impactou negativamente minha experiência de hospedagem.
Por outro lado, o quarto estava limpo e é relativamente confortável. O chuveiro tem boa pressão e temperatura, proporcionando um banho agradável. As amenities oferecidas atendem ao básico, mas poderiam ter melhor qualidade para tornar a experiência mais completa.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Rui Tsutomu
Muito bom o hotel , café da manhã , o restaurante. A única coisa contra é que a chave que abre a porta do quarto é bloqueada antes das 12h, que seria o horário do checkout.
Friends_and_family Family
10/10
Exceptional
25 May 2026
LEONARDO
Quarto muito pequeno para 4 pessoas, porém tudo limpo e organizado e café da manhã muito bom, funcionários super atenciosos e prestativos.
Friends_and_family Family
10/10
Exceptional
10 May 2026
Alessandro
Ambiente acolhedor, funcionários gentis e prestativos. Voltarei em breve.
10/10
Exceptional
03 May 2026
Rui
Quarto limpo, bom.café da manhã e a ducha muito boa
10/10
Exceptional
02 May 2026
Jorge
Bom cardápio no cafe da manhã, mas o almoço poderia ter mais opções.
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
ANA C
Boa localização, café da manhã excelente, apesar de o espaço ser pequeno se o hotel estiver cheio. Bom quarto, hotel novo e bem cuidado.
Partner
8/10
Excellent
26 Apr 2026
Igor
Ótima estadia. Única observação é o Estacionamento, ele é terceirizado, então além de pagar a diária do hotel, para usar o estacionamento com segurança é necessário pagar a diária do estacionamento também. Infelizmente não tem estacionamento incluso na diária.
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
Mariana
O café da manhã é maravilhoso! Toda equipe super educada e prestativa
Hotel super novo e limpo. Bem arejado. Ótimos lençóis e uma ótima vizinhança
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Natália
Hotel novo, muito bem localizado, funcionários educados e prestativos, café da manhã com muita variedade, com alimentos sem glúten e sem lactose, academia simples, mas suficiente pra cumprir o treino. Única ressalva é a iluminação do quarto, muito ruim, poderia melhorar.
Partner
8/10
Excellent
07 Apr 2026
José Amilton
Café da manhã sensacional, equipe agil e cortes
Self
10/10
Exceptional
05 Apr 2026
Sara
Minha estadia foi ótima
10/10
Exceptional
31 Mar 2026
Seila Maria de Paula
Cafe da manhã. Otimo
Atendimento otimo
Limpeza otimo
Sempre volto por estes motivos .
8/10
Excellent
29 Mar 2026
José Amilton
Ótimo café da manhã
Self
8/10
Excellent
23 Mar 2026
Amanda
Tudo muito bem preparado , ótimo café da manhã, infelizmente cobram o estacionamento
Friends_and_family Family
10/10
Exceptional
12 Mar 2026
Max
otimo cafe da manha , um dos melhores que ja vi , em todo o mundo.
Self
10/10
Exceptional
10 Mar 2026
José Amilton
Tinha formigas em vários móveis da acomodação
Self
10/10
Exceptional
02 Mar 2026
Ana Karina
A equipe foi ótima, atenciosos.
10/10
Exceptional
01 Mar 2026
Rita de Cássia a oliveira
Quarto limpo café da manhã excelente refeição muito boa
Partner
10/10
Exceptional
23 Feb 2026
Rosemeire
Equipe super atenciosa, ambiente tranquilo!!
10/10
Exceptional
17 Feb 2026
GLAUCIO DE M
O atendimento dos funcionários foi excelente
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Givaldo C S
Tudo perfeito adoramos
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Mauricio
Ótimo custo benefício. Café da manhã maravilhoso, funcionários solícitos e muito educados. Ótimo quarto,
ambiente familiar, enfim, gostamos de tudo.
Friends_and_family Family
8/10
Excellent
08 Feb 2026
Jéssica
Limpeza impecável e atendimento maravilhoso, porém a cama era muito dura.
Friends_and_family Family
10/10
Exceptional
02 Feb 2026
Marcelo Rodrigues
Muito bom
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
Maycon
Bom quarto com atendimento cordial!!! Café da manhã bem completo!!!
Friends_and_family Family
6/10
Pleasant
29 Jan 2026
Felipe
Ter maior rigor com o horário da academia. O meu quarto era perto da academia, e tinha gente correndo na esteira até depois das 22:30, e de manhã, começaram a correr as 5:30. Isso atrapalhou o meu sono, o som da pessoa correndo na esteira passa para o quarto
Business
10/10
Exceptional
25 Jan 2026
Sueli Mieko
Hotel novo, bem localizado e com otimo café da manhã
Partner
10/10
Exceptional
20 Jan 2026
Maria
Quartos limpos, silenciosos, otimo café da manhã, localização proxima aos principais pontos turísticos, uma ótima opção em Poços de Caldas....
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
Vanessa
Hotel bem cuidado, café da manhã com várias opções!
Friends_and_family Family
10/10
Exceptional
15 Jan 2026
Danielle
Hotel muito bom!
6/10
Pleasant
14 Jan 2026
Denise
Quarto bem apertado, não tem toalhas de rosto. O café da manhã excelente.
Friends_and_family Family
10/10
Exceptional
14 Jan 2026
Andre
Cordialidade da Equipe
Partner
8/10
Excellent
09 Jan 2026
GENILDO
Hotel muito bem localizado, funcionários educados, café da manhã farto e de qualidade.
Surpresas negativas: estacionamento terceirizado e pago, quarto em que o banheiro tem cortina como box e não blindex.
10/10
Exceptional
09 Jan 2026
ALBERTO
Adorei
Friends_and_family Family
6/10
Pleasant
06 Jan 2026
Carlos André
Não tem tranca no banheiro; Colocam toalhas a menos no quarto; estacionamento pago avulso; não tinha o lençol de cima em uma das camas; iluminação do quarto pessima, precisam colocar ao menos uma luz mais forte para ligar quando necessario, as luzes são muito fracas; ceia de natal extremamente simples, poderiam melhorar.
Friends_and_family Family
8/10
Excellent
06 Jan 2026
Helena Maria de
Gostei do atendimento.
Friends_and_family Family
10/10
Exceptional
06 Jan 2026
Patrícia
O quarto muito confortável! O hotel me surpreendeu!
Partner
10/10
Exceptional
05 Jan 2026
CAROLINA
Tudo muito conforme o combinado. Estranhei a falta de sobrelençol (pedi e um dia não me deram, mas no outro dia concordaram) e as toalhas são sempre tamanho de banho.
Café da manhã otimo. Estrutura toda completinha! Ótima opção para um local limpo. novo em Poços!
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Seila Maria de Paula
O quarto estava perfeito , equipe presratics e atenciosa .
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Camila
O quarto é lindo, todo personalizado, muito confortável. O hotel é muito bom, a equipe muito atenciosa.
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Maria
Equipe muito atenciosa!
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
Thiago
Restaurante excelente. As instalações são padrão Ibis e isso é excelente, pois você sabe o que esperar em qualquer parte do mundo. Sempre dou preferência à esta rede.
Partner
8/10
Excellent
02 Jan 2026
Paulo
Boa localização, check in tranquilo, quarto confortável
Bom café da manhã
Friends_and_family Family
8/10
Excellent
01 Jan 2026
Elise
Quarto pequeno e equipe reduzida (talvez pela época do ano), mas todos atenciosos e solícitos.
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Mariza
Sim.
8/10
Excellent
23 Dec 2025
Marco Aurélio
Estava tudo em ordem!
Friends_and_family Family
8/10
Excellent
14 Dec 2025
lucia
Café da manhã boa para os padrões Ibis, apartamento limpo, roupa de cama e toalha de banho boa.
Friends_and_family Family
10/10
Exceptional
08 Dec 2025
Marcia
Hotel muito bem localizado, com ótimo atendimento e bom café da manhã.
Friends_and_family Family
10/10
Exceptional
06 Dec 2025
Felipe
Bom
10/10
Exceptional
04 Dec 2025
Jorge Fernando Porto
Tudo ótimo
Partner
8/10
Excellent
17 Nov 2025
Rui
O custo beneficio é muito bom, hotel limpo e agradável. O hotel ainda não não esta preparado pra a quantidade de hospede no final de semana para o café da manha. Falta espaço físico e funcionários pra limpeza e reposição de alimentos
Partner
10/10
Exceptional
14 Nov 2025
Daniel
Funcionários atenciosos! Quartos limpos e café da manhã com boa variedade de alimentos! Ótimo custo benefício!
Friends_and_family Family
10/10
Exceptional
13 Nov 2025
Thiago
Quarto aconchegante, comida boa, equipe atenciosa, bem localizado e café da manhã delicioso!
Friends_and_family Family
10/10
Exceptional
20 Oct 2025
Andreza DE CASSIA
atendimento otimo, comida boa e decoracao lindissima.
8/10
Excellent
03 Oct 2025
Edilaine
O que incomodou eu realizei o check-in online e ter que fazer tudo novamente presencial. Ja dizia que on-line poupava o tempo, assim como na Europa feito on-line ja facilita.
Tudo muito bom do restante, apenas nao abasteceram o shampoo que não tinha.
Friends_and_family Family
10/10
Exceptional
15 Sep 2025
Jose Roberto

Estádia perfeita

Limpeza ótima, café muito bom, profissionais excelentes super simpáticos em todas as áreas, ótima localização.
10/10
Exceptional
31 Jul 2025
TOSHIO

Viagem feliz de casal

A estadia foi incrível, opção de comida boa, cama é muito confortável e quarto amplo, acesso à Internet muito bom e localização boa pois perto do centro
Partner
4/10
Poor
29 Jul 2025
Maria Lucia

Sem descanso.

Quarto com cheiro desagradável, sem toalha de rosto, frigobar vazio, sem copos, sem papéis para anotações.
Café da manhã razoável, meia pensão fraca, sem a possibilidade de tomar um chá na ceia pois a máquina estava quebrada. Recepção com sofás sujos, mesas insuficientes já que o hotel estava lotado de adolescentes indomáveis, fato este que contribuiu para uma estadia desagradável onde não foi possível ter descanso.
Friends_and_family Friends
8/10
Excellent
20 Jul 2025
Rui Tsutomu

poços em julho

Muito bom. Apenas o café da manhã que estava muito desorganizado. Como hotel estava cheio faltou estrutura para acomodar os hóspedes ,repor as comidas adequadamente ,limpar as mesas e louças sujas etc. O hotel deveria funcionar bem com pouca gente ou lotado.
Friends_and_family Family
10/10
Exceptional
10 Jul 2025
Ricardo

Adoramos

Hotel bem localizado, próximo ao centro e ao teleférico.
Friends_and_family Family
8/10
Excellent
10 Jul 2025
Taty

Excelente

Hotel confortável, ótima localização, com decoração temática que é admirável, funcionários muito atenciosos, estacionamento terceirizado porém no mesmo prédio o que facilita muito, café da manhã delicioso. Não fizemos a refeição do jantar pois no dia da estadia o hotel não oferecia, mas tinha a la carte. Minha única insatisfação foi com a reserva no qual foi de um quarto com cama de casal e sofá-cama porém me disponibilizaram um quarto para PCD que não tem box no banheiro. Para tomar banho tínhamos de puxar a água o tempo todo.
Partner
10/10
Exceptional
29 Jun 2025
Bruno

Recomendo

Melhor experiência de Poços de Caldas, serviço e receptividade excelentes, assim como limpeza e conforto, academia supriu as necessidades, café da manhã e almoço ótimos, pra finalizar as funcionárias também são ótimas.
Partner
10/10
Exceptional
16 Jun 2025
Renata
Ótimo hotel. Excelente custo benefício.
Business
10/10
Exceptional
15 Jun 2025
Carlos
Otima
Friends_and_family Family
10/10
Exceptional
15 Jun 2025
Rui Tsutomu
Muito bom. Café da manhã muitgostodo. Atendimento cordial e gentil. Um custo benefício ótimo.
Partner
8/10
Excellent
11 Jun 2025
Lilian
Equipe muito acolhedora!
Business
10/10
Exceptional
27 May 2025
Bruna

Voltarei com certeza

A estadia foi ótima! Recomendo muito o Íbis Styles Poços de Caldas
Friends_and_family Family
10/10
Exceptional
27 May 2025
EDMILSON E B DE
Excelente Hotel, nota 10.
Partner
10/10
Exceptional
26 May 2025
ATTILIO AUGUSTO

Excelente

Excelente
Friends_and_family Family
10/10
Exceptional
25 May 2025
Moises H
Ótimo ambiente, limpo e com funcionários atenciosos. O bar oferece uma boa variedade de lanches para o almoço ou jantar. O chuveiro era ótimo.
Friends_and_family Family
10/10
Exceptional
29 Apr 2025
Gustavo

Decoração temática incrível

Amei a decoração tematica e os livros disponiveis! O atendimento da equipe também foi um ponto em destaque.
Friends_and_family Family
10/10
Exceptional
28 Apr 2025
Verified traveler
Ótima estadia. Os únicos pontos de atenção são a limpeza de algumas roupas de cama e as camas em si, que estavam um pouco instáveis, bambas. No mais, o serviço é de excelente qualidade.
Friends_and_family Family
10/10
Exceptional
22 Apr 2025
José Carlos
Tudo perfeito
Partner
8/10
Excellent
22 Apr 2025
Rui Tsutomu
Bom hotel. Nos prppor
Partner
10/10
Exceptional
09 Apr 2025
Jonas

Adoramos a temática de livros!

Local maravilhoso! A temática com livros é encantador.
Muito bom para quem tem Pets.
Hotel com fácil localização para o Termas, onde pode ir a pé, e perto de um parque que é muito gostoso e tranquilo para caminhada.
10/10
Exceptional
01 Apr 2025
Marcelo Rodrigues

muito boa

hotel muito bom, custo beneficio e fica muito proxio ao centro, funcioarios cordias e solicitos
Friends_and_family Family
10/10
Exceptional
12 Feb 2025
Kenia

Tudo tranquilo e confortável

Hotel atende a todas as necessidades.
Business Family
10/10
Exceptional
02 Feb 2025
Leandro
Ótimo hotel! Ótimo atendimento e localização!
Partner
10/10
Exceptional
27 Jan 2025
Leandro

Hotel muito bom

Excelente opções de hotel con ótima localização. Vista linda do quarto. Café da manhã com ótima variedade. Colaboradores gentis e atenciosos. Perfeito para qual deseja uma estadia simples (padrão economy) mas com qualidade.
Friends_and_family Family
10/10
Exceptional
25 Jan 2025
Cibelle Regina de Lima

Um otimo lugar para recarregar energias!!

Foi ótimo, super confortável, dormir super bem!!
Self

Location & surroundings

Ibis Styles Pocos De Caldas
Rua Pernambuco, 280, Pocos De Caldas, Brazil

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Ibis Styles Pocos De Caldas

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