Name: Melasti Beach Resort & Spa Legian
Address: Jl. Padma Utara, Legian Beach, Bali, 80361, ID

4/10

Poor

30 Jul 2026

Noelene

This hotel hasn’t been maintained at all since I stayed here 12 years ago.
Toilet flooded the floor & ran constantly, air conditioner also leaked water. Breakfast very basic but staff very friendly & obliging. Disappointing as the position is fantastic.

2/10

Poor

11 Jul 2026

Megan

Very run down. Flyscreens to our bathroom were damaged so we ended up covered in bites. One toilet kept clogging, loose seat on the other. Water dribbled out of the shower heads, no pressure. Light in one end of the room wouldn’t turn on. Phones weren’t working to call reception. Electrical wires hanging out of the walls.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Christopher

This is one of those hotels where you get what you pay for.
We didn’t pay much for it.
It certainly needs some money spent on basic maintenance. The outside of the building needed painting. Some of the children’s play equipment needed maintenance too.
Our room was a bit dark but spacious and the bed was comfortable.
Look I had an enjoyable stay but I wasn’t expecting a 5 star stay on a 3 stay budget.

Family_with_children

10/10

Exceptional

25 Jun 2026

Denise

Lovely big rooms / bed and bathroom in an older styled resort. Yes it would have been amazing in its day - but for the room rate, and location, also next to the beach, it was everything I wanted. Will definitely return! Staff were super friendly, helpful and made the stay that much better.

Self

4/10

Poor

20 Jun 2026

Richard

Rooms are dated. Pink mold in bathroom and pink flaking off ceiling. Breakfast was extremely average. We were next to the pool, which was cool, if you like 2h straight acdc and bogan spitting yelling and swearing.

Partner

4/10

Poor

11 May 2026

Alicia

Mixed review, the rooms are really outdated, rooms smelt really bad with severe damp, I slept under the blankets in the heat because of the smell. Multiple families members stayed and their rooms also had the bad mould/damp smell. But the outside is beautiful, the gardens are lovely, the buildings are pretty and you can't hear the busy streets. The resort is also in a great location in Legian.

The staff are really friendly, always smiling and say hello as they walk past. Beautiful people.

If you can get past the smell it's totally worth the price. We stayed in another budget resort and they also ha

6/10

Pleasant

15 Mar 2026

Elizabeth

Staff were lovely. Kids loved the pools. Bathrooms need some work - first room we were in the toilet wouldn't flush, and there was no hot water at certain times. Buffet breakfast was average

Family_with_children

10/10

Exceptional

19 Feb 2026

Cheryl

Yes cleaning daily great service good breakfast everyone very friendly and helpful
Very relaxing and enjoyable stay

6/10

Pleasant

18 Jan 2026

Bronwyn

I want to preface by saying our stay was fine, and if we were travelling without a 2 year old I don't think we would have been bothered.

However, this hotel has certainly had it's day. We were in a room in the older section, which faced onto the pool. The door did not have the ability to be locked from the inside other than a chain, which was long enough that our 2 year old could get through the gap and to the pool if they desired. This was a bit of a concern.

The room was dated, but ok. Not the cleanest, but not terrible. Air conditioner wasn't great so we did get quite hot.

The gardens around the hotel are lovely and well maintained. Very peaceful.

The staff were amazing. I cannot fault them and we loved seeing them every day. They were so kind and helpful.

Breakfast was nothing special but did the job.

The photos/description of the hotel said there was a large playground for kids, which was a main reason we booked it. This playground is not there any more. There is 1 swing, quite rusted, and nothing else. There is a small \"kids club\" room, which, again, was nothing special.

The pools did need some maintenance and the large pool had a number of broken tiles/dangerous elements.

Overall, I think it is ok as a budget stay, and if you're not too fussy about amenities, cleanliness or wanting to spend too much time at the hotel/in your room. I don't recommend it for families with young children, however older kids would probably manage fine.

Leisure Family_with_children

10/10

Exceptional

24 Nov 2025

Robert

We loved the studio room - huge and very tastefully appointed (quite Balinese). Huge bed and good AC. Staff were always super friendly and helpful. Excellent value for money for a beachside resort in this popular area.

Leisure Partner

2/10

Poor

09 Nov 2025

warwick

We didn’t use any of the facilities. The cleanliness of the room was disgusting.
Mould in the bathroom. Dirty tissues behind the bed. Stains on the mattress & pillows. Rubbish in the garden around our room.
Checked out after the 1st night.

Leisure Family_with_children

8/10

Excellent

02 Nov 2025

Jenny

For the price it was a fantastic location and the staff were lovely. The hotel itself is now quite old and rundown and needs work done. There was only one powerpoint in the room which didn't work so not ideal for charging phones etc, the wifi didn't work in the room so you had to sit outside, again not ideal in the humidity, on two of the four days there was no towel available for us to use at the pool. Things like this could be addressed easily andmake the stay ever better.

Leisure Family

10/10

Exceptional

24 Oct 2025

Sandra

Fantastic hotel, great position, walk across the rd to the beach for great coffee and great meals. Walk out the front to great shopping. Staff were so friendly and extremely helpful in every way especially Amelia at reception. We will definitely be back.

4/10

Poor

15 Oct 2025

Beverley A

there are no stubby holders at any of the bars extremely bad service there was always stubby holders before

Leisure Partner

6/10

Pleasant

10 Oct 2025

Debbie

The garden and pools were great. Unfortunately the rooms have not been maintained very well at all. No shower rails no safe. The staff were excellent could not fault them. The breakfast was not very good, needs to have more variety. The hotel is in a great location but it needs more maintenance it has such great potential .

Leisure

6/10

Pleasant

28 Sep 2025

Christopher

It is a bit out dated and run down

Leisure Friends

4/10

Poor

10 Sep 2025

Donna

there was no hot water and when they fixed it there was no water at all, i didn't end up staying there we got our own villa somewhere else.

Leisure Friends

6/10

Pleasant

10 Sep 2025

Veli

Location and the gardens and Balinese tradition

2/10

Poor

06 Sep 2025

Suzanne

The property is an absolute disgrace!!!!!
It is tired, filthy and so unkept. NOTHING at all like the pictures.
Sheets are brown, towels are brown. Cob webs swinging from the ceiling that is covered in mould.
bathrooms are absolutely filthy.
The pool has a nice ring of scum around the tiles. The breakfast is just so poor its not funny.
Please your options and as you get what you have payed for!!!!!!!!

Leisure Partner

6/10

Pleasant

05 Sep 2025

Sharon

Hotel 2 star at best needs a lot of updating

I have been staying there annually for more than 13 years but it has declined drastically since COVID I asked for ground floor but put on first floor luckily it had a ramp but was only for 2 nights then changed to ground floor. The first room we were in we’ve stayed in before and the bathroom door still gets stuck not fixed after constant feedback of 3 years. Bedding and towels need replacing very washed out and grey with holes. Breakfast below average. Gardens used to be beautiful now neglected and needs a good clean out. 2nd room we stayed in the entrance door very difficult to close and a few days later the bed collapsed but great service in the way that after contacting reception they fixed both problems within 5 minutes. Cafe on street entrance had bad service had to wait 40 min for food that was overpriced for such small tasteless serves. We won’t eat there again. Tv reception very poor and only a few channels needs smart tvs. Most hotels now have them. Needs painting. The pools are terrific. The staff were great and the surrounding area we love the shopping eateries are spot on but not sure if we will be back there’s a lot of well priced nice accommodation close by

Friends_and_family Friends

10/10

Exceptional

05 Sep 2025

Jason

Great closed to beach and shops plus dinning

Leisure Family

10/10

Exceptional

28 Aug 2025

Mark

Friendly staff and great location. Love breakfast buffet

Leisure Friends

2/10

Poor

20 Aug 2025

Robyn

See Trip Advisor. Black mould ceiling in bathroom, cracked basin, dirty bath and shower, putrid stained old mattress and stained mattress protector, no pool towels for days, dirty kettle, previous guests food left in dirty fridge. Beligerent manager. He lied to us 3 times about being fully booked and only having the rooms ge showed us. We asked for a room with some power points as we bith have CPAP machines to sleep with. He said they didnt have any rooms. Our friend then complained at 9pm when she saw the state of her mattress. 30yrs old and stained and black mould! Suddenley they were being shifted! When we saw they had a powerpoint right next to the bed i said why wasnt i offered this room. They suddenley said you can.have the room next door. They showed us 2 rooms before the moukdy mattress episode and giving us a long power cord to drape over the dusty bedhead. Then they give us what we had asked for. No assistance with baggage at all. Our room didnt have any towels so i returned yo teception. The manager just said find the room cleaner. Its a big hotel! I had to climb to the 3rd floor and look for their trolley.Pool is dirty with black tiles and thick grease ring around it. Bread mouldy at breakfast. Not worth the money we paid. This hotel should be removed from Wotif!!!!!!!! I wanted to contact you and ask for our mo wy to be transferred to another Hotel but you dont have an assistance line!

Leisure Friends

8/10

Excellent

17 Aug 2025

Stewart

Near beaches

4/10

Poor

06 Aug 2025

Donald

Beds hard

Friends

4/10

Poor

05 Aug 2025

Catherine

What you pay for you get
Cheap and nasty. It only deserves a 2 star rating
Worst breakfast I have ever come across in a hotel, stale pastries and cakes, not a good variety in fruit.
TV didn’t work, no hot water, aircon didn’t work and fridge froze everything, moved to another room at my expense,

The position is fabulous, staff are lovely
To the person who owns it spend a bit of money and update your hotel

Leisure Friends

2/10

Poor

02 Aug 2025

Denise

Very run down, dirty. Rooms are mostly, bathrooms rusty and mould. Water either running cold or extremely boiling hot. Phone in room not connected. No pool towels or bath towels, when you get them, they are damp and smelly. Would not recommend staying here!!!!
Better places to stay nearby for the same price!!

Leisure Partner

2/10

Poor

02 Aug 2025

Dean

I made two bookings. One for friends and one for ourselves.
Our room was supposed to be Deluxe and was a disgrace.
Neither the shower in the bath or the stand alone shower had hot water even after running it for 25 minutes. Shower heads were broken so would have been unusable anyway. Toilet seat was falling off and bathroom in total state of decay and lack of cleaning or maintenance.
Bedding stunk like old sweat and looked like the sheets weren’t clean.
We were downgraded the next day to a Superior room where we had hot water in the bath shower but the stand alone shower head was unusable due to being old and corroded. Toilet wouldn’t flush properly so we made do using a bucket. The whole bathroom was a disgrace and had to prise up the plug to empty the vanity sink.
Bedding smelt like dirty tea towels even after a linen change so I resorted to taking them to local laundry bi daily to be cleaned. Blanket was dirty. Bought our own pillows and protectors as the supplied ones were stained and one had mould.
Declined daily cleaning in the end as they were in land out in 5 mins and floors were never mopped. Bought cleaning supplies and cleaned myself.
The staff were generally nice but seemed very defeated so I’m guessing it’s a management issue that the resort is so unkempt and filthy.
We have been to Bali close to 30 times staying in various classes of hotel and this was the worst we’ve ever encountered. Couldn’t move hotels as no refund available.

Leisure Friends

8/10

Excellent

22 Jul 2025

Neil

Nice basic place to stay central for everything. Maintenance team quick to respond to faulty air con and safe.

Leisure Self

4/10

Poor

18 Jul 2025

Micheal

Loved the location and Balinese style but in urgent need of basic maintenance and upkeep. Cleaning poor with even the light and power points blackened. Power points and other hanging off the walls with exposed wiring causing me at least one electric shock.

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Stephen

The Melasti Beach Resort & Spa is a great hotel to stay at considering the price per night. Inside the room 110 is quite large and spacious. Living room with separate bedroom and bathroom with 1 shower and 1 bathtub/shower. The property grounds are immaculate and clean. The only negative thing I can say is about the bathroom. The water does not drain well in the sink or either of the shower areas. The water pressure is about as good as you can expect being in Bali but it did work well the entire visit. The water from the showers will get all over the floor each time you take a shower so an extra towel or 2 can do the job. The room was cleaned at excatly the same time each day around 11am. The property and the staff are all great and make your stay very easy going. Very easy check in and check out. The hotel goes all the way back to legian beach and has every you can imagine at the front of the property off Jl padma utara so you really can walk anywhere you want to. Very accessible location and Im sure i will always go back to this Hotel in the future.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Gary

Place was showing its age but it was clean and comfortable, on the beachfront, and friendly staff with a lovely breakfast included

Leisure Partner

4/10

Poor

06 Jul 2025

Ailsa

Needs much renovation. Dirty bathroom.
Was charged extra when we went to check in. Original room was musty , with shower over the bath & single beds. Not what we asked for.

Leisure Partner

2/10

Poor

03 Jul 2025

Lisa

Please avoid this motel at all costs. There is mould in the rooms, and the smell smacks you in the face when you walk in the door. The hot water system does not work in a majority of the rooms. The whole resort needs an immediate upgrade. The outside requires repair, and a paint job would not go astray. The grounds were overrun with long grass and weeds. I was at reception one morning when another guest came up and advised that he and his wife received an electric shock when they went to turn on the shower. Rooms are not restocked or cleaned properly. It took them three days to clean our bath and basin and we constantly had to request clean towels. Included breakfast, which we paid for, was very basic. The toaster was from the dark ages and not sure if it was safe to use at all. We ended up utilising the wonderful restaurants and bars in the vicinity. There is no spa with this \"resort and spa\". The air conditioners are set up right outside your door and drip water all over the tiles along the walkway which makes it extremely slippery.
The staff are amazing and tried to rectify the issues we had.
A lot of time and money needs to be spent on this resort to bring it back to its original state. Definitely deceiving photos on the website. SO many more beautiful places to stay in the vicinity around the same price we paid for this run-down resort.

Leisure Friends

4/10

Poor

27 Jun 2025

Tracey

Need lots of repair work done

8/10

Excellent

22 Jun 2025

Colin

Location was excellent. Breakfast very good. Pools were well maintained. Staff very friendly and eager to please. My only complaint was the bed had been broken and was very uncomfortable and noisy resulting in poor sleep.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Margaret

Older property but clean and location fantastic. 3 pools. I had suite and was huge.

Self

6/10

Pleasant

19 Jun 2025

David

Rooms are run down and you struggle to find one that the air conditioner works properly

Leisure Family

8/10

Excellent

17 Jun 2025

Leanne

Everything was acceptable, staff are wonderful and friendly.
Bathrooms need attention . Could do with a fresh coat of paint actually the whole complex could do with a good paint. Especially to highlight the beautiful Balinese sculptures around the complex.
Awesome position to access beach and shops.

Leisure Friends

8/10

Excellent

15 Jun 2025

Glenn

So close to the beach and all other facilities that we wanted

Leisure Family

2/10

Poor

15 Jun 2025

AMANDA

At all cost avoid staying here. Do not use Expedia as they do not reply. Do not stay here. Thank you in advance. This place is not worth the money. Expedia does not reply.

Leisure Family

8/10

Excellent

02 Jun 2025

Melissa

For the price you pay it’s perfect, if you are after 5 star this is not for you, just spent 10 nights at Melasti room was comfortable, room cleaned, fresh sheets and towels everyday.. breakfast was included with enough variety for the price you pay… staff lovely and friendly, great location on the beach

Leisure Friends

10/10

Exceptional

31 May 2025

Joanne

Still my favourite place to stay in Bali. Friendly helpful staff great pools right on the beach

Self

10/10

Exceptional

26 May 2025

Rocco

Comfortable and quiet

Leisure Self

8/10

Excellent

25 May 2025

Donna

Melasti great location

Melasti in great location but showing its age & not much maintenance has been done for a long time. But ok for me.

Friends_and_family Friends

10/10

Exceptional

25 May 2025

Cindy

Very old and needs update, but great pool and staff and definitely value for the money we paid.

2/10

Poor

22 May 2025

David and Alesia

Unhelpful with concerns of room allocation, wouldn’t refund our 10nights booking.
Was told in check in no other rooms available, once we decided to move hotels told there was a different room. Overall poor form for melasti, the resort should just close

Leisure

8/10

Excellent

21 May 2025

Noella

Room was near the main road. Very noisy late at night and early mornings! Didn't get good sleep.

Leisure

10/10

Exceptional

10 May 2025

Rocco

All good

Leisure Self

10/10

Exceptional

09 May 2025

David

Convenient location with everything you need

Leisure Partner

6/10

Pleasant

07 May 2025

Kerri-Anne

Location is great. Staff are lovely and helpful. Hotel needs updating especially the bathrooms. Could do with more pool lounges and the cushions desperately need replacing, a lot had black mouldy stuff on them

Leisure Partner

2/10

Poor

29 Apr 2025

Christian

This has got to be the worse place I have ever stayed. Nothing like the photos and left the hotel on the second day there. With no refund.

Leisure Family

2/10

Poor

28 Apr 2025

Brandie

The only thing that is good about the Melasti is the location. Gardens are over grown, everything is dirty and there were ants crawling all over the disgusting breakfast that looked like it had been sitting there for 2 years.

Leisure Family

2/10

Poor

20 Apr 2025

June Robyn

The property is NOT fit for human inhabitants…dangerously mouldy, dirty, main swim up pool very dirty n mouldy.. ALL water connected to hotel is SALT, (as discussed with management) 3 room changes, to get a flashing toilet. The pictures are not true of the Resort, no play area for kids..very run down..
Breakfast…hmmm if you happy with eggs not a problem, sausages served once a week (no bacon at all) we ate there 3 mornings out of 6, gardens are no longer maintained (except for the entrance)
Seriously don’t waste your money on this run down filthy Resort

Leisure Friends

2/10

Poor

06 Apr 2025

Carole

This place was run down, gardens overgrown, rats by the pool area, only half lights and power points worked in the room. Floors were filthy. Sheets had holes in them. Towels stained. Air conditioning sub par. Rooms needed painting. Windows did not open so rooms smelt stale. Toilet broke and took 3 calls to get fixed only to have it flood and then explode.Toilet water all over the place! In room phone didn’t work. I left 5 days early. I tried to get a refund on day 1 after looking at 3 rooms, no surprise, they said no. By day 5 after the toilet business i had to leave. I lost so much money. The worst hotel and experience ever. Looked nothing like the pictures. I am surprised that Expedia has anything to do with this place. Unhygienic and unhealthy.

Leisure Family_with_children

10/10

Exceptional

08 Mar 2025

Michael

Huge property with everything, great pools and bars, beach on one side and shops/restaurants on the other👍

Leisure Self

8/10

Excellent

07 Mar 2025

Sharon

Great location

6/10

Pleasant

07 Mar 2025

Patricia

Property needs a lot of maintenance
Mainly plumbing issues
Staff very friendly and helpful
Good location
Need to improve breakfast its just warm
Up grade toasters

Leisure Family

8/10

Excellent

06 Mar 2025

Leonie

Room was poorly cleaned and phone never worked

Leisure Family

4/10

Poor

04 Mar 2025

Melissa ann

inside rooms were dark and had mould above bed,shower didn't work just dribbled.beautiful pools and gardens.Easy access to beach,very helpful and polite staff.

Leisure Family

6/10

Pleasant

22 Feb 2025

Christine

The hotel is old and as expected so are the rooms, staff that we dealt with were lively

Leisure Family

8/10

Excellent

28 Jan 2025

Christopher

Hotel okay . Staff keep to themselves.

Leisure Self

8/10

Excellent

14 Jan 2025

Bianca

We enjoyed our stay at Melasti! We stayed for 7 nights in a family suite with our 2 children and the room set up was perfect for a family of 4. Our room was tidied everyday, new towels and bottled water provided. The hotel has a small mini mart at the front to purchase extra larger bottles water. The property is in a great location right on the beach front and has many dining and shopping options close by. Also, many tattoo and beauty parlours. The facilities aren't \"5-star\", in terms of a few bits and pieces are run down, but for the price and location, it didn't bother us at all. The 3 pool areas kept our kids happy and 2 pools have swim-up bars to order food and drinks. All of the staff were friendly and helpful. My mother stayed at the resort also, and was placed in a room far away from us and rhe aircon wasnt working very well. She raised her concerns with staff, and the next day they were able to move her to a room closer to us and with a better aircon. Staff do eveything they can to help.

Leisure Family_with_children

6/10

Pleasant

13 Jan 2025

Lyndell

This property is very old.. ciean
The breakfast is very basic ( needs bacon )
The hot food was cold and they need to use covers over there food
For the price and location it is ok

Leisure Friends

8/10

Excellent

12 Jan 2025

Rebecca

Our family of 5 really enjoyed our stay over new years Dec 24. Very convenient location for walking, close to beach, shopping and food options.
Facilities were great, we all enjoyed the pools. The rooms were spacious but quite dated.
Overall would come back again!

Leisure Family

4/10

Poor

05 Jan 2025

Cheryl

After 6 attempts to get our toilet fixed we gave up. Apparently it wasn’t working properly for the previous guests. Also never book tours through the hotel they call it a booking fee but it is a commission.

Leisure Friends

2/10

Poor

04 Jan 2025

David

Dirty, rundown and nothing worked. Eg. Toilets not working, no cold water at times, smelled like sewerage when door was opened, room was dirty. Bathroom sink was blocked and not running. Linnen and towels were old and grey instead of white.

Leisure Friends

6/10

Pleasant

29 Dec 2024

Daniel

Property showing its age.

Leisure Family_with_children

8/10

Excellent

25 Dec 2024

Mark

We love that it remains traditional balinese but sadly it is falling into disrepair in the older accommodation. Staff are friendly and breakfasts very good offering!!
Well located and quiet of a nighttime.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2024

Helen

We love this place!
Great location, staff are friendly, big suite rooms. Huge pool and bar.

Leisure Family

4/10

Poor

22 Dec 2024

Michael

Sadly, not our best stay here on this occasion.

I’ve stayed here many times over the years but not in December. Unfortunately the weather was poor in Bali during my stay. The condition of the hotel has deteriorated a lot and the breakfast standard has dropped substantially. I think this is because of a drop in cliental bookings. All of Bali seemed quieter. The staff here always wonderful but the facilities sadly are poor. Electricity kept tripping in one of our rooms. Hot water was not always available. At on stage there was no water for the whole day. One room had rats inside the room eating behind the wardrobe.

Friends_and_family Family

10/10

Exceptional

21 Dec 2024

Tim

Good

Leisure Family

6/10

Pleasant

30 Nov 2024

Jeffrey

To old and not much maintenance done

10/10

Exceptional

28 Nov 2024

Kevin

Not as good as it used to be not as clean breakfast not so good
Still a good location on the beach OK for the price

Leisure Family

8/10

Excellent

24 Nov 2024

RONALD

Location is ideal. Pool turned green for two days. Pool maintenance on second main pool not advised. Room toilets Mel functional.

Leisure Family

8/10

Excellent

15 Nov 2024

Sharon

Great hotel if maintenance was finished

We got there an hour early but was told our room was ready we thought great but when we got there the door was stuck and had to push so hard to open and went inside it hadn’t been cleaned and the aircon was not on so we put our cases in our room and contacted reception and they came to clean so we went off for lunch. When we got back it was nice and tidy but the aircon still wasn’t working only hot air blowing out we tried to fix and sort of worked but asked someone to check it out so we went out for awhile but when we got back it was nice and cool. Tired and a bit irritated I sat down to watch tv but only 7channels of static we couldn’t watch anything. Lucky I had my iPad to watch Netflix. Wifi is excellent a pity they don’t have smart tv . Also it was annoying that 1 of the pools was closed for maintenance it was was my favourite which wasn’t shown on your website when I booked. Also the bathroom door kept getting stuck as well. A bit of maintenance wouldn’t go astray

Friends_and_family Family

2/10

Poor

07 Nov 2024

Mrs Catherine

Didn’t like the work being carried out around one of the pools, from 7.30 am to 10pm they don’t give a dam about the people staying there, have to walk over mud & rubble to get in and out if your room, room door hard to lock. Room tiers and sheets terrible quality, have definitely seen better days. Breakfast very average

Leisure Partner

6/10

Pleasant

02 Nov 2024

josie

Pool is run down, broken tiles, paving trip hazards. No playground or indoor play room like advertised. Not any shade around pool. Breakfast was good with changing daily options and egg station. Great location both street and beach. Quiet at night no loud music. Large family rooms was great.

Leisure Family

8/10

Excellent

24 Oct 2024

Dennis

Even though this Hotel is slightly run down and had a few issues, my wife and I could not speak more highly as the location and staff were amazing.

We thoroughly enjoyed our 10 days here and are already planning our next trip back.

Leisure Family

8/10

Excellent

21 Oct 2024

Elijah

Friendliness

Leisure Family

6/10

Pleasant

19 Oct 2024

Dianne Beverly

Toilets blocked, no hot water in some rooms. Swimming pools dirty. No decent coffee, ie cappuccino. Bad lighting in rooms, TV service needs upgrading. No bacon or baked beans at breakfast. Not enough lounges around pool. Pool steps broken and sharp metal pieces protruding from beneath water where steps have broken away. Very dangerous

Leisure Partner

2/10

Poor

13 Oct 2024

Jaimee

I wouldn’t recommend this property to my worst enemy. The photos are completely fabricated. The rooms are run down, air con doesn’t work and there is an enormous amount of mould throughout the bathrooms. The shower leaks all over the floor and doesn’t drain anywhere. So the slip hazard is crazy! The bathrooms are also “recycled” ocean water, so if you are after having a nice refreshing shower don’t bet on it. I was covered in a rash from my duration staying there from the tap water. The hotel would pop fresh bottle of drinking water in our rooms daily. The second day I was there mine had a dirty Bandaid stuck to it. My friends room had a rat in it on 2 different nights. I booked a total of 9 nights here with friends and asked for a refund for the last 4 so I could stay somewhere else to actually enjoy my holiday and they refused. I would never step foot in this hotel ever again.

6/10

Pleasant

12 Oct 2024

kevin

very few lay lows round pool area .limited dining .breakfast buffe mostly too cool and kept running out of things .. But the location was great and mostly friendly staff.. Regards Kevin

Leisure Partner

8/10

Excellent

06 Oct 2024

Malcolm

Stayed for one week,nice and quiet and nice staff

Leisure Self

8/10

Excellent

06 Oct 2024

Shane

None of this matters it's somewhere to shower and sleep

Leisure Self

10/10

Exceptional

04 Oct 2024

emily

amazing place to stay. staff are friendly and helpful. have stayed before and will stay again

Leisure Family

6/10

Pleasant

02 Oct 2024

Shereen

The light globes in the rooms were not bright enough

Leisure Partner

10/10

Exceptional

29 Sep 2024

Debra

I would stay here again because it is on the beach, and the room was huge,the pool is amazing, easy access to shopping.
The rooms could do with a bit of an upgrade, the shower curtains are discusting, (I would stay again but take my own shower curtains lol)
Our balcony overlooked the pool, I had a Superior Room, I would recommend getting this room out of them all and try and stay on the secon floor as you dont have everyone walking past and you have a lovely view of the pool.

Leisure Friends

4/10

Poor

25 Sep 2024

Kelly

I paid for an early check in at 9am for 3 rooms . We received the keys for the rooms at 12pm only to have 2 of the rooms not cleaned yet and still in the dirty condition from previous guests . The rooms were not ready until after 2pm and they still tried to charge me for early check in

The bathrooms had mould all around the showers and the toilets were broken and needed someone to fix them every day

Their is no spa / massage facilities at the hotel like stated in the name or the description

The buffet breakfast is extremely limited nobody wants salad and garlic bread for breakfast

You can not exchange money at the hotel you can only do it out on the street

Was charged $4.80 for ice

Over all thought I was getting a nice relaxing holiday were I would not have to leave the hotel as everything would be there but spent very little time relaxing there at all

Would not recommend this place at all save you money and go elsewhere

Leisure Family

10/10

Exceptional

23 Sep 2024

Lynette

Three pools, 2 pool bars, buffet breakfast 🙂

Partner

4/10

Poor

19 Sep 2024

Gary

Old hotel needs refurbishment

Leisure Family

6/10

Pleasant

09 Sep 2024

Paul

Resort and Villas are in urgent need of a facelift. Air conditioners not working, very poor water pressure, roof tiles, missing, cracked or broken, drains not letting water out of showers. Ponds with stagnant dirty water. Very few if any pool towels. Couldn't fault the staff though, they were amazing as always and food was also fantastic.

Leisure Family

10/10

Exceptional

09 Sep 2024

John

Beautiful Bali

Great location the staff bent over backwards to satisfy us. They are working extremely hard to get it back to prior covid

Partner

8/10

Excellent

08 Sep 2024

Jolanta

Perfect location, good service, nice swimming pool's

Leisure Partner

6/10

Pleasant

08 Sep 2024

Steven

Rooms were dirty,aircon didnt work for the first 3 days,bathroom stunk like urine,we will never stay there again.

Leisure Family

8/10

Excellent

03 Sep 2024

Natarlia

We stay here every year with our two older kids and so much to do and great location.

6/10

Pleasant

31 Aug 2024

Joanne

Great location. Needs maintenance

Leisure Friends

10/10

Exceptional

31 Aug 2024

Carly

Great stay perfect location !

Good value for money , aircon perfect, fridge worked, excellent hot water, bed was ok room was clean. Breakfast had huge range and overlooked the beach. Good pools , SUPER AWESOME STAFF who found my airpods 💓💓💓 just a lovely stay...heads up to the security boys at the front gate you lads are gold.

Self

2/10

Poor

30 Aug 2024

Ian Geoffrey

Should be rated as a one star hotel.
Staff where the laziest people when it came to house keeping and maintenance. Time for it to be taken off Expedia.

Leisure Family

6/10

Pleasant

26 Aug 2024

Catherine

Love going here but they really need to update their toilet facilities, very old and always breaking down but staff are lovely and couldn’t fault one person throughout the entire staff.

Leisure Family