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Prize by Radisson, Dortmund City
Dortmund · Germany
Ha Velstraaye 8View location
8.2/10Excellent116 Reviews
Cleanliness9.0/10 9.0
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition8.4/10 8.4
Amenities8.0/10 8.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Prize by Radisson, Dortmund City
Enjoy a snack from the bar/deli at the Prize by Radisson, Dortmund City, or unwind with a drink at the bar/lounge. Buffet breakfast is available on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM (fee applies).
Amenities include a 24-hour front desk, multilingual staff, and luggage storage. Relax in one of the 154 air-conditioned rooms, each featuring a flat-screen TV with cable channels, a desk and chair, and a bathroom with a shower and hairdryer. Housekeeping is available upon request.
Centrally located in Dortmund, the Prize by Radisson, Dortmund City is within a 5-minute drive of Signal Iduna Park and Westfalenhallen, and a short walk from Theater Dortmund and Thier-Galerie. This hotel is also conveniently close to Dortmund's main attractions, including the Dortmund Opera House, Christmas Market, and Hansaplatz.
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With a stay at Prize by Radisson, Dortmund City, you'll be centrally located in Dortmund, within a 5-minute drive of Signal Iduna Park and Westfalenhallen. This hotel is 0.1 mi (0.2 km) from Theater Dortmund and 0.1 mi (0.2 km) from Thier-Galerie.
Make yourself at home in one of the 154 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and desk chairs, and housekeeping is provided on request.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- An effective city/local tax rate of 8.025 percent will be charged
We have included all charges provided to us by the property.
-
You need to know
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Google Pay and Apple Pay
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately EUR 15.90 for adults and EUR 8.90 for children
- Nearby parking fee: EUR 14 per day (820 ft away)
- Pet fee: EUR 14 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
English
Nearby attractions
Theater Dortmund
0.2 km / 0.1 mi
Thier-Galerie
0.2 km / 0.1 mi
Dortmund Opera House
0.3 km / 0.2 mi
Dortmund Christmas Market
0.3 km / 0.2 mi
Hansaplatz
0.3 km / 0.2 mi
Westenhellweg Street
0.3 km / 0.2 mi
City Park Dortmund
0.4 km / 0.3 mi
Old cityhall
0.5 km / 0.3 mi
St. Reinold's Church
0.6 km / 0.4 mi
Marien Church
0.7 km / 0.4 mi
Museum of Art and Cultural History
0.7 km / 0.4 mi
Dortmund Concert Hall
0.7 km / 0.4 mi
Dortmunder U
0.7 km / 0.5 mi
German Football Museum
0.8 km / 0.5 mi
Orchestra Center NRW
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 154
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Multilingual staff
- Breakfast
- Snacks
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPrize by Radisson, Dortmund City
SINGLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SGL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin NON SMOKINGDouble or Twin • NON SMOKINGDBT.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPrize by Radisson, Dortmund City
Double or Twin NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBT.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room COMFORTRoom • COMFORTROO.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPrize by Radisson, Dortmund City
Room COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: ROO.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPrize by Radisson, Dortmund City
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ONE BEDRoom • ONE BEDROO.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPrize by Radisson, Dortmund City
Room ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPrize by Radisson, Dortmund City
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPrize by Radisson, Dortmund City
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPrize by Radisson, Dortmund City
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPrize by Radisson, Dortmund City
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPrize by Radisson, Dortmund City
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Prize by Radisson, Dortmund City
50
reviews shown
Jack
Bar wasn’t open all week although advertised with a bar.
Breakfast option on the basic side.
Breakfast option on the basic side.
Ethan
I stayed in this property recently, having been on one of my frequent trips to Germany to see friends, family and have a break. Initially I stumbled upon this hotel given its affordability. It's safe to say that I wasn't disappointed.
Initially, upon check-in, the receptionist told me that there was no record of my booking, though once I provided proof and she took a photograph of it, I was provided with my room key and was in. This was a common sense solution. Following this I was informed that rooms are cleaned every 2-3 days. Presumably this is part of a sustainability drive? I didn't have an issue with this, plus it meant that I didn't have to rush out of the room every morning, especially after an evening in Hubert's Kneipe, just around the corner.
Overall the room was clean, the staff were friendly and the free coffee machine in the main reception was an added bonus on a morning. The locale is ideal for many kinds of visitor, with Kneipen, restaurants, shopping, good transport connections and a healthy amount of walkable infrastructure surrounding this hotel.
All in all a good hotel which I would happily recommend to anyone.
Initially, upon check-in, the receptionist told me that there was no record of my booking, though once I provided proof and she took a photograph of it, I was provided with my room key and was in. This was a common sense solution. Following this I was informed that rooms are cleaned every 2-3 days. Presumably this is part of a sustainability drive? I didn't have an issue with this, plus it meant that I didn't have to rush out of the room every morning, especially after an evening in Hubert's Kneipe, just around the corner.
Overall the room was clean, the staff were friendly and the free coffee machine in the main reception was an added bonus on a morning. The locale is ideal for many kinds of visitor, with Kneipen, restaurants, shopping, good transport connections and a healthy amount of walkable infrastructure surrounding this hotel.
All in all a good hotel which I would happily recommend to anyone.
Michael
I stayed here on two consecutive weekends as I was attending performances at the Opera House, for which the hotel is very well located. It is also am easy walk from the train station. Recently modernised the rooms were comfortable and clean. Staff were all helpful and friendly and a special shout out to Anna on reception who went above-and-beyond in being so helpful.
Elizabeth
It was very quiet at night! The staff was excellent, helpful, and friendly. The breakfast buffet had ample vegan options!
Kristiane
Super friendly staff
Robert
Basic nice room and great loction near the Christmas markets
Suad
N/a
Suad
N/a
Ryan
Very nice place to stay for the solo traveller. Only complaint is no mini fridge and I couldn't believe it was only a 3 star hotel. Highly recommend.
Piotr
Hotel was okay. Very close to shopping centre
Paul
Great location
Bokmun
Very central to the Dortmund shopping and restaurants.
chris
Dortmund
Yes comfortable modern design hotel just lacking basic extras you would expect like Water,Tea and Coffee in room.
Breakfasts very disappointing especially after reading previous reviews only hot option for 2 days was terrible scrambled eggs and last day they added boiled eggs. Basically continental breakfast type only.
Breakfasts very disappointing especially after reading previous reviews only hot option for 2 days was terrible scrambled eggs and last day they added boiled eggs. Basically continental breakfast type only.
Susana
Highly recommend
Rudina
Beautifully designed!
Pretty modern, clean, convenient and an overall seamless experience. Rooftop was amazing!
Pretty modern, clean, convenient and an overall seamless experience. Rooftop was amazing!
Yassir
Staff is nice, The hotel is clean. House keeping every 3days, and there’s no room service, There’s absolutely no extra services at this hotel except breakfast. There’s not even a vending machine If you run out of water.
Zuhal
Odalarda su ısıtıcı yok. Onun haricinde merkezi ve temizdi
Nicole
Sehr nettes Personal
Zimmer ok
Frühstück ok
Relativ ruhig trotz der Lage
Zimmer ok
Frühstück ok
Relativ ruhig trotz der Lage
Rebekka Meryem
Mein Zimmer war modern, sauber und leise. Die kostenlose Nutzung des Kaffeeautomaten bis 12:00 Uhr für jeden Gast fand ich eine sehr schöne Geste. Die Dachterrasse, wo das Frühstücksbuffet ist, ist einfach wundervoll.
Jeder Etage kann nur mit der Zimmerkarte betreten werden.
Die Lage des Hotels ist sehr zentral und gut zu erreichen.
Jeder Etage kann nur mit der Zimmerkarte betreten werden.
Die Lage des Hotels ist sehr zentral und gut zu erreichen.
Rebecka
-
Alexander
Bar war geschlossen, aber es gab Getränke an der Rezeption. Ruhige Lage und Nähe der Fußgängerzone, allerdings Baustellenlärm.
Anders
Det var et fint og nemt ophold
Markus
Sehr sauber, freundliches Personal
Martin
Der var rent og pænt. Personalet var flinke og hjælpsomme og slog fint over i engelsk, når vores tysk ikke slog til😀
Sander
Really good value. Central and close to the markets. Stadtgarden subway station is close by, and takes you everywhere, including Signal Iduna Park on match days.
Kristine
Veldig kult at bygget er et gammelt «helsehus», fra slutten av 50-tallet. Arkitekturen og mye av interiøret er bevart i sin orginalitet. Hyggelig betjening, og rene, pene rom. Frokostsal på toppen av hotellet, med ok utvalg av pålegg og brødmat. Generelt god mat. Bra beliggenhet i umiddelbar nærhet til Dortmund sentrum. Helt klart utmerket for et kortere opphold i byen.
Kristoffer
Veldig bra pris på et fint hotell. Rene rom, ok frokost i forhold til pris.
Mathias
Ok hotell, stort rom etter jeg fikk byttet, ikke bacon på frokost
Yvonne
Es war wie immer TOP
Sven
Alles Super. Gerne wieder!
Steffen
sehr große Duschkabine und getrennt von Toilette.
Nettes Personal.
Nettes Personal.
Samya
Sauber und ruhig
Verified traveler
快適！
チェックイン・チェックアウトは基本的にパソコンを使ってセルフ方式。ただ私は、そのときいらしたフロントスタッフさんにとても丁寧に対応していただきました。
部屋はとても清潔で快適です。飲み物や湯沸器はありません。朝食をつけていなくても、朝食時間にコーヒー(いろんな種類があります)は無料でいただくことができます。ホテル近くには、日曜朝に開いているパン屋等がないので、朝食をつけてもよかったかもしれません。おいしそうでした。
部屋はとても清潔で快適です。飲み物や湯沸器はありません。朝食をつけていなくても、朝食時間にコーヒー(いろんな種類があります)は無料でいただくことができます。ホテル近くには、日曜朝に開いているパン屋等がないので、朝食をつけてもよかったかもしれません。おいしそうでした。
Jessica
.
Yvonne
schönes Hotel in der Innenstadt
Das Hotel ist im alten Gesundheitsamt. Ein grossteil ist original geblieben, da das Haus Denkmalgeschützt ist. In der 7. Etage gibt es eine ziemlich coole Rooftopbar. Sehr schöne Aussicht auf Dortmund. Das Hotel ist direkt in der Stadt, hinter der Thier Galarie
Der check-in ging sehr schnell. Die Zimmer sind klein, aber es ist alles da was man braucht. Leider funktionierte die Klimaanlage nicht. Das Personal war sehr nett. Würde hier auf jeden Fall wieder übernachten
Der check-in ging sehr schnell. Die Zimmer sind klein, aber es ist alles da was man braucht. Leider funktionierte die Klimaanlage nicht. Das Personal war sehr nett. Würde hier auf jeden Fall wieder übernachten
Jens Aage
Fin værlser indenfor. Men noget trist udefra lever ikke op til hvad man kan forvente.
Super lækker tag terrassen så alt i alt et ok Sted
Super lækker tag terrassen så alt i alt et ok Sted
Pytr
Perfect
Verified traveler
Solides hotel
Björn
Gutes Personal! Für Freizeitreise gut
Tolles Personal, für Businessreisen aber nur bedingt geeignet, da Kein richtiger Schrank, kein richtiger Schreibtisch,
Es ist ein altes Amtsgebäude, fühlte sich leider auch so an.
In meinen Augen waren für den Preis ein paar Selbstverständlichkeiten nicht dabei.
Es ist ein altes Amtsgebäude, fühlte sich leider auch so an.
In meinen Augen waren für den Preis ein paar Selbstverständlichkeiten nicht dabei.
Verified traveler
Das Zimmer war klein, aber ausreichend, um nur dort zu schlafen. Allerdings roch es unangenehm nach Toiletten, was sehr störend war. Die Heizung war bei schlechtem Wetter kaputt, und dadurch habe ich mich erkältet. Insgesamt war der Aufenthalt enttäuschend.
Navid
Sehr nett. Immer wieder.
Immanuel
Solid hotel. I really appreciate paypal via Expedia as pay option.
Martha L
Muy buen hospedaje, precio, lugar, servicio
Excelente lugar
Søren
Location is key
Great centrally located hotel.
Nurgül
Everything fine. Nice hotel with design.
Semih
Das Hotel ist in einem sehr schönen alten Gebäude von Dortmund, das war es dann aber schon.
Wir hatten das Frühstück dazu gebucht, dieses sollte ab 6 Uhr verfügbar sein, war aber schlussendlich am ersten morgen erst um 6:30 endgültig und nach mehreren Rückfragen aufgebaut. Daraufhin haben wir uns bei der Rezeption beschwert und es wurde uns gesagt beim nächsten morgen wäre es besser. Am nächsten Morgen waren dann wenigstens das Rührei, Kaffee und Getränke schon morgens fertig. Am dritten Morgen gab es dann sogar Toast zu dem seit drei Tagen herumstehenden Toaster, jedoch war die Pancakemaschine wie die Tage zuvor auch aus. Ich habe Sie dann angemacht und drum gebeten Teig einzufüllen (Man muss immer runter zur Rezeption gehen, da die Frühstücksdame nicht oben sitzt und nachfüllt und nach der Zimmernummer fragt, sondern hinter der Rezeption sitzt und am Handy spielt) daraufhin wurde mir gesagt die Maschine seie seit heute kaputt. Nach meinem Hinweis, dass diese dann wohl seit drei Tagen kaputt wäre wurde nur mit den Achseln gezuckt und gesagt das wäre dann wohl so. Das Brot und Toast war alt, Marmelade, Teebeutel und weitere Dinge wurden immer nur nach Bescheid geben aufgefüllt. Somit ist dieses Frühstück für 24€ pro Person der komplette Reinfall. Der nächste Punkt wären die unfreundlichen Mitarbeiter die weder Abends die Bar oder die Rezeption besetzten sondern vor dem Hotel zusammen chillen und nur auf Rückfrage hoch zur eigentlich bis 24 Uhr geöffneten Hotelbar.
Wir hatten das Frühstück dazu gebucht, dieses sollte ab 6 Uhr verfügbar sein, war aber schlussendlich am ersten morgen erst um 6:30 endgültig und nach mehreren Rückfragen aufgebaut. Daraufhin haben wir uns bei der Rezeption beschwert und es wurde uns gesagt beim nächsten morgen wäre es besser. Am nächsten Morgen waren dann wenigstens das Rührei, Kaffee und Getränke schon morgens fertig. Am dritten Morgen gab es dann sogar Toast zu dem seit drei Tagen herumstehenden Toaster, jedoch war die Pancakemaschine wie die Tage zuvor auch aus. Ich habe Sie dann angemacht und drum gebeten Teig einzufüllen (Man muss immer runter zur Rezeption gehen, da die Frühstücksdame nicht oben sitzt und nachfüllt und nach der Zimmernummer fragt, sondern hinter der Rezeption sitzt und am Handy spielt) daraufhin wurde mir gesagt die Maschine seie seit heute kaputt. Nach meinem Hinweis, dass diese dann wohl seit drei Tagen kaputt wäre wurde nur mit den Achseln gezuckt und gesagt das wäre dann wohl so. Das Brot und Toast war alt, Marmelade, Teebeutel und weitere Dinge wurden immer nur nach Bescheid geben aufgefüllt. Somit ist dieses Frühstück für 24€ pro Person der komplette Reinfall. Der nächste Punkt wären die unfreundlichen Mitarbeiter die weder Abends die Bar oder die Rezeption besetzten sondern vor dem Hotel zusammen chillen und nur auf Rückfrage hoch zur eigentlich bis 24 Uhr geöffneten Hotelbar.
Dr. Michael
Schreckliches Hotel. Wie Jugendherberge. Mein Zimmer war schmutzig, Bettwäsche roch nach alt. Das ganze Gebäude mutet an nach einem Gefängnis.
Soyoung
I will never go next time.
It was the worst hotel I’ve ever been to. Hotel prices were very high because of the exhibition ans soccer events, and I had to do everything myself for the service. If I need a new towel, I had to ask for it, and I had to ask for toilet paper. That was not just for me, it was a form of service in this hotel. It was very shocking. There was no refrigerator in the room, not even a cup. The price is five stars, but the service was the lowest. I have no good memories of Dortmund because of this hotel. If you want a high price, I think the quality of service should be improved as much.
François
Bon rapport qualité prix
Location & surroundings
Prize by Radisson, Dortmund City
Ha Velstraaye 8, Dortmund, Germany
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Prize by Radisson, Dortmund City
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