Name: Paseo Suites Hotel
Address: De Talleres, 16, Madrid, 28021, ES

10/10

Exceptional

27 Jul 2026

Farhana

So much nicer than expected. Really loved this place. Such a big spacious room and beautiful.

8/10

Excellent

29 Jun 2026

Trina

Staff had been helpful, the limited time to see them is a bit of a hustle.
Air conditioning was difficult to control eventually we managed to sort it out.
The main issue I had was to get in and out of the garage parking because the online key won’t work at all so have to go down to manually type in the code.

Family

10/10

Exceptional

28 Jun 2026

RENATO

We loved the room!!!

6/10

Pleasant

17 Jun 2026

Riaz

The property was clean. However, the cleaning services were lacking. There was foul smell in the garage next to the washer/driers, possibly due to leakage from sewage pipes. The supplies (coffee, sugar, etc.) were never replenished during our 7-day stay here. Also, upon asking for change of sheets, we were told that you have to tell 48 hours in advance. This was never mentioned anywhere during the whole booking process. Disappointing stay! Not to mention, the occupants were literally talking loud, shouting, laughing till 3AM without any restrictions.

Family_with_children

10/10

Exceptional

10 Jun 2026

Romy

Lovely and very spacious room

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Lijo

Decent place

Friends

10/10

Exceptional

30 Mar 2026

Estefania

Todo genial

Partner

8/10

Excellent

14 Mar 2026

FLORDELIZA

Clean apartment

10/10

Exceptional

17 Dec 2025

Niyi

Excellent kitchen

6/10

Pleasant

15 Dec 2025

Jose

Room very clean. Difficult to coordinate check-in, there isn't 24hr front desk. Neighborhood can be intimidating at night.

Leisure Family

8/10

Excellent

01 Dec 2025

Olivier

Wonderful place with a stressful confirmation process

Business Self

8/10

Excellent

21 Nov 2025

Marlene

Big space with bedroom up 3 steps. Hand held shower could not be adjusted but did have rain shower.

Leisure

10/10

Exceptional

12 Oct 2025

Jose

Exelente

2/10

Poor

02 Oct 2025

Farshad

Terrible hotel

One of the worst hotels in Madrids. Extremely frustrating check in process. This is a at best two star motel presenting itself as a 4 star hotel. Located next to train tacks in a rough neighborhood. The room have dirty windows and instead of window shades they use dirty pieces of fabric to cover them . To add to the interesting point a wall had dried blood stains and I did not have electricity the first night and had to grow through a lot to get it connected. I do NOT recommend this dump.

Self

8/10

Excellent

03 Sep 2025

Janine

All and all... I give it a solid B.

I realize Spain is not the US have adjusted my expectations accordingly. My biggest complaints (not attributed to region) include - the shower cracks could have been cleaner, mildew starting. Also the sofa bed mattress looked worn or stained. Some deferred maintenance - walls baseboards needing a fresh coat of paint, room curtains needing a wash, as they drag on the floor. Multiple light bulbs out. Microwave door broken but still worked. One of the bath showers only got lukewarm not hot, so we shared a shower. The rainfall shower spraying all over so we used the main shower head. My biggest grip was the checkin. I never rec'd an email on how to get in or where to get my key. The \"front desk\" closes at 230 but checkin is at 3. Doesnt make sense. I give the neighborhood a C+ but appreciate its proximity to the metro. All in all... I would stay here again if the price is right. Also loved that everything was recently renovated and the extra space is great! They just need to keep up on the maintenance. Also I booked two queen suite and got a double and king. Not a big deal for us but if it is for you, make sure you check directly with the hotel to confirm!

Friends_and_family Family

2/10

Poor

29 Aug 2025

Melissa

I don’t normally leave bad reviews if I don’t like a hotel but I felt I should to help others if they are considering here. I do not recommend this place for a few reasons. One was the communication with checking in and getting my key access. I was on the phone with the staff for 1 hour and spoke to 3 people, no one could figure out how to send me key access. Then when they did, they told me the numbers to enter via a phone call instead of emailing me written instructions. It was very confusing and no one mentioned you need to get a key from a lockbox. It was a very stressful experience as I spent hours trying to message them on WhatsApp and email and no one replied during the day to get the check in info.. so I had to call them multiple times.

Then when we got to the room, the shower was covered in mold. The walls in the place were all marked as well. It did not feel clean and I would not stay here again.

Leisure Partner

10/10

Exceptional

20 Aug 2025

John

Property was located in area that wasn't too conducive to walking. The property next door was tagged with lots of graffiti.
Otherwise the stay was very good.

Leisure Family

8/10

Excellent

14 Jul 2025

Julie

Room was clean, safe & comfortable. Surrounding area was safe, but not much to do without taking a 20min drive into city center. Great for Mad Cool Music Festival.

Leisure Family

10/10

Exceptional

29 Jun 2025

Ricardo Casas

Great experience. Not on the beaten path, so it gives you a little break from the bustle. At the same time it’s a short train ride to where the action is. I would do it again in a heartbeat.

Leisure Family

8/10

Excellent

24 Jun 2025

ELIAS

My name is Elias, I Loved the service and the staff were wonderful! Really friendly and helpful. The only downside is the location is a bit far from the city center, so getting to sights and restaurants took more time and transport planning.

Leisure Family_with_children

4/10

Poor

02 Jun 2025

andrea

Nice inside but in a bad area

Leisure Family

8/10

Excellent

17 May 2025

David

Good apartments

Very good apartments around 30 minutes on the metro to central Madrid.

Main complaint is the overhead shower head fell on my head! Twice! Reported it to reception who fixed it only for it to happen the next day again. Reported it again when leaving and that receptionist said it hadn't been recorded.

That was probably (hopefully) an isolated incident and overall the apartments are very good.

Partner

10/10

Exceptional

13 May 2025

Carlos A

Muy buena atencion y la habitacion cómoda y gradable a unos 15 minutos del centro de madrid

Friends_and_family Family

10/10

Exceptional

24 Apr 2025

Cristian

The hotel was great. Easy parking. Friendly staff.

Leisure Family

8/10

Excellent

20 Apr 2025

Mazel

The staff is very friendly.

Leisure Family

10/10

Exceptional

24 Mar 2025

Christina

The space was beautiful, clean and a great space!

Leisure Family

10/10

Exceptional

02 Mar 2025

Matache

Great place

Leisure Family

6/10

Pleasant

21 Feb 2025

Senait

We stay 7 nights but they said they would not change the bed sheets. That's unacceptable.

Leisure Partner

10/10

Exceptional

06 Jan 2025

Gregg

Staff was super friendly and helpful. Grocery store within a short walk. Property of hotel had tight security with gated entrance and high walls.

Leisure Family

10/10

Exceptional

16 Dec 2024

Dr. Joshua

Great place to stay!

8/10

Excellent

06 Dec 2024

Alejandro

Good to sleep,very clean, extremely far away, 20 euro Uber x. To Madrid city center. Hotel should emphasize area is not nicest and is very. Far away.

Leisure Family_with_children

10/10

Exceptional

15 Nov 2024

Jie

The property is very comfy and has very high ceiling . Parking is so easy with an App. The location is close to center but you do need public transportation or Uber. It fulfilled our needs.

Leisure Family

8/10

Excellent

12 Nov 2024

Audrey

Great stay. Lovely apartment and clean. Would have been nice to have a washing machine as it mentioned laundry included but luckily we only stayed a few nights. Great transportation links to the centre just be mindful it can be quiet on some of the surrounding streets at night.

Leisure Friends

6/10

Pleasant

07 Nov 2024

Dimitri

In general it was ok , was waiting for the reception girl for around 15 min , couldn’t enter the place ..
The area is not the most safe place I would say .
Room is very big , shampoo and gel does not work well .
Will not be back

Friends_and_family Friends

8/10

Excellent

25 Sep 2024

Mary

We received multiple messages regarding our arrival and how we should proceed with a late check in. Overall a very nice apartment. A few construction issues - a door jam falling off. Smell from the shower drain. But really a very comfortable stay.

Leisure Family

10/10

Exceptional

16 Aug 2024

Anita

This is an amazing hotel and since I will need to visit Madrid often, will be my hotel of choice. Very functional kitchen, 2 minute walk from the grocery store, 10/10 for cleanliness, and fabulous and responsive staff.

Friends_and_family Family

8/10

Excellent

07 Jul 2024

Gilda

Roomy great for price short walk to train

Esculent location for the price, wish it was a bit closer to downtown, the train is close a short walk, it’s not is a very good barrio. Wish they had more coffee and room service, we needed a blanket and couldn’t get one. Communication a bit slow. For the most part this apartment is good for the size and price.

Friends_and_family Family

6/10

Pleasant

30 Jun 2024

Michelle

Paseo suites overall was a good stay. Very clean and safe and secure building. Surrounding area was a bit loud on the weekend, but not surprising for a large city. Our favorite aspect was the Easy metro ride to the center of Madrid from this apartment. My main feedback is to increase communication; I alerted the property of my arrival time and once we arrived no one was available on the property to help us with check in (although we were able to get some check in directions over the phone so thank you). I am not sure if there is a scarcity issue that this property is facing but we are a family of 5 and we stayed 3 nights. We received 2 rolls of toilet paper - we ran out and I had to request more. We did receive the toilet paper. My 2 sons shared the sofa bed. They each seemed to want and need their own blanket. I requested an additional blanket 3 times. I got the run around each time ; “the blanket is for two people; we never provide an extra blanket.” I politely stated that we needed an extra blanket. More run around - “I will let my colleague know.” The blanket never arrived. Perhaps their is a lack of communication among staff; or perhaps there is a shortage of blankets?

Leisure Family

10/10

Exceptional

21 Apr 2024

Ashli

Great communication!

Leisure Partner

10/10

Exceptional

25 Mar 2024

Cecilia

Great stay!

Beautiful suite- feels brand new, with grocery stores, train access and restaurants a five min walk behind the bldg. Downtown is about 20 min drive. Staff kindly watched our baggage and put it into our suite as we had arrived prior to check in. Communication was immediate. Highly recommended it!

Friends_and_family Family

8/10

Excellent

19 Nov 2023

Riccardo

Good hotel, for visiting Madrid.

Hôtel is clean, room and bathroom are clean spacious. Shower need to be fixed. It leaks from top. It’s a little issue, hotel staff can fix. Staff was very welcoming and friendly.
Parking has easy and secured access

Partner

10/10

Exceptional

31 Jan 2023

Sandeep

The place was great and good staff.

Business_and_leisure Family_with_children

10/10

Exceptional

19 Dec 2022

warren

Fantastic apartment.
Everything was brand new. Nice neighborhood with shopping and a great bar and restaurant called Renato's.
Beatrice at the reception was a super nice person.
Warren B. Jax. Fl.

Leisure Self

8/10

Excellent

16 Jul 2026

zouhir

7L'hôtel était agréable dans l'ensemble, avec des commerces à proximité, même s'il est situé dans une zone industrielle.
Le principal point négatif est la forte odeur de tabac dans l'hôtel, surtout sur le linge de chambre, ce qui était très désagréable.
Le parking est également payant alors qu'il fait partie de l'hôtel. Le rendre gratuit serait un vrai plus pour les clients.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Rodrigo

Luces y sombras

Family_with_children

10/10

Exceptional

11 Jul 2026

Rodrigo

Luces y sombras.

Family_with_children

10/10

Exceptional

31 May 2026

Rosa

Muy buena estancia, bien atendidos, departamento bien cuidado y bien surtido de todo lo necesario. El barrio donde se encuentra no es muy bueno ni el ambiente de los alrededores, sin embargo la accesibilidad es muy buena y te conecta con todas partes.

Family_with_children

10/10

Exceptional

20 May 2026

Natalia De la Caridad Merino

Would stay here again!! Customer services is great

Family

6/10

Pleasant

10 May 2026

Sacha

Väldigt trevlig personal. Något lyhört rum. Betydligt mer slitet än bilder gav sken av. Muggig doft från framförallt badrummet. Saknades viss utrustning i kök, exempelvis djupare skålar, brödkniv och generellt lite bestick och glas.

Friends_and_family Family

6/10

Pleasant

25 Mar 2026

Xavier Alberto

Stanza molto bella e comoda. Purtroppo essendo stanze con la cicina, quello che cucinano gli altri ti arriva in stanza facilmente

Self