Name: Exe Getafe
Address: Chamberlain, 1, Getafe, 28905, ES

10/10

Exceptional

30 Apr 2026

Paul

Room was modern, spacious and comfortable, kept clean on a daily basis. Friendly staff. Location was ok, about 15 minutes walk to Getafe Centro (metro and rail). Hotel is set back from the main roads, so quiet. A pleasant stay.

Self

10/10

Exceptional

28 Mar 2026

SUSAN

Excellent. Would stay sgain

Self

10/10

Exceptional

27 Jan 2026

Sing Tai

Excellent but the shower water very small.

Leisure Partner

8/10

Excellent

24 Jan 2026

Michael

Staff was great. A little off the beaten path. Didn’t realize it was that far distance out of Madrid. No food or restaurants nearby. A mile to train station also. Rooms were clean.

Leisure Partner

10/10

Exceptional

14 Nov 2025

Andrew

Easy check in, pleasant staff.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Guenola Stephanie

Very Nice room thank you

Business Self

8/10

Excellent

30 Sep 2025

chakkungal

Clean room. Friendly staff

Leisure Family

10/10

Exceptional

20 Sep 2025

Olivia

Great hotel close to padel club for my training, I will book here again when I return

10/10

Exceptional

04 Aug 2025

Sumit

Nice Property

Leisure Partner

10/10

Exceptional

28 Jun 2025

Ullrich

Cleaning in the common areas need to be better. Overall it is centrally located

Leisure Family

10/10

Exceptional

16 May 2025

Nina

Good

10/10

Exceptional

14 Dec 2024

Maria

I LOVE IT

Leisure Partner

8/10

Excellent

16 Nov 2024

Amelia

The rooms are ample and comfortable. Breakfast is well served. They offer dinning only from Monday to Thursday, though the food is good, sometimes they have limited options. We witnessed a robbery right in the lobby and the hotel is located in a very isolated area. The staff was generally kind but there were moments that there was no one at the lobby/bar areas.

Business_and_leisure Family

10/10

Exceptional

06 Nov 2024

Guenola

Clean and quiet room
Thank you very much
Receptionist kind and helpful

Business Self

2/10

Poor

10 Dec 2023

Verified traveler

Very bad conditions pics doesn’t match with realit

It’s a review pics 4 stars hotel scam… maybe was in the pass but doesn’t match with the pictures. The first room that I got had humidity in the wall next to the bed and all the furniture in very bad condition, toilet as well second room no humidity but in very bad conditions noting to do since was an no refundable reservation first and last. Unfortunately Eurostar hotels are falling down.

Business Partner

6/10

Pleasant

28 Nov 2023

Mohsen

.

6/10

Pleasant

06 Sep 2023

Melissa

I love that they secured the gates to the hotel by 11pm. It made me feel safe. Be warned though, the air conditioning is not allowed to function below 25 c (77•f) which was too hot for me and the water temperature varied wildly and for no reason between scalding hot and tepid warm in the same 10 minute shower. Don’t leave your little ones to shower by themselves! Other than that, it was clean, the staff were friendly and helpful and it was nice to have breakfast on site. The bacon and scrambled eggs could have been cooked longer IMO, but the fruit, juice, and bread selection was good. I enjoyed my stay.

Leisure Family

6/10

Pleasant

15 Jul 2023

Josephine

Our non smoking room smelled of cigarette smoke. There was nothing in the mini bar, not even water in the room. The restaurant and bar were closed so nothing to eat bar what was in the vending machine, would have been nice to have known this when we booked

Leisure Family

10/10

Exceptional

28 Jan 2023

Maria Saira

Great place to stay! Clean, nice rooms , great customer service!

Leisure Family

10/10

Exceptional

07 Nov 2022

maria

The hotel is in a suburban area of Madrid, close to the Getafe Centro Cercanias train and it will take you to Madrid in no time. It’s clean, excellent service and a magnificent breakfast, that is not included but it’s totally worth it.

Leisure Family

8/10

Excellent

12 Sep 2022

Georgina A.

I wish they changed up the meu or breakfast

Leisure Family

10/10

Exceptional

09 Jul 2022

Guenola

Clean Quiet property with nice helping staff . Sadly there is no gym, no garden and it is in a middle of nowhere . But with a good Taxi you are close to Madrid

Business Self

10/10

Exceptional

11 Mar 2020

Ryszard

Fabulous hotel

We arrived much later at the hotel than anticipated. The front desk staff welcomed us with orange and lemon water and chocolate croissantss and apples! The check in took two minutes. Our room was fabulous, clean, and quiet - all that was needed after a transatlantic flight. The next morning, breakfast buffet passed all our expectations with variety on offer - breadrolls, cakes, drinks, savory breakfast items galore. And lotS of fruit.

Partner

10/10

Exceptional

14 Feb 2020

Verified traveler

Good loction for access to the big buiness in the area i was working at and onto the motoway network to get to the centre of Madrid and the airport. Good clean rooms with plenty of parking.

Business

4/10

Poor

02 Dec 2019

Ramin

Don't stay here.

The only good thing about this place were the people working there. Otherwise, It is in an Industrial location in an Asian neighborhood, so it attracts lots of Asians. The floors and walls are paper thin. It didn't help that the the folks stayed up all night, speaking very loud, slamming doors and yelling at each other in the hall way. We had an Absolutely miserable time and could not sleep. It is however, 15 min to a few nice restaurants, etc., but don't plan on sleeping or even breakfast is so jammed pack of people that there was never any food left.

Partner

8/10

Excellent

27 Oct 2019

Mr S G

Large hotel lots of space at a good price.

Large hotel very friendly although we did have a drunk arguing couple as neighbours which reception weren’t very good at dealing with or making them be quiet at 1am. Clean rooms with lots of space at a good price.

Business

8/10

Excellent

03 Oct 2019

Verified traveler

Great

Great stay...friendly staff...spacious room with bath...nice breakfast buffet

Self

6/10

Pleasant

03 Oct 2019

Verified traveler

The hotel was clean and the rooms were large enough - there was no gym and the bar/restaurant was only open Mon-Thurs 7-11 - really all you get here is a decent room

Business Self

10/10

Exceptional

02 Oct 2019

Verified traveler

I love the breakfast buffet. The location is good but the hotel is 15 minutes to the nearest train station to Madrid.

Leisure Self

6/10

Pleasant

27 Sep 2019

Verified traveler

The property was quiet which was nice. The bed wasnt a proper bed, it cause my partner to hit his head on the wall next to him in the nights. There was lots of damp on the bathroom ceiling and rheir was what seemed to be mould on the seal to the bath/shower. I would not say it was a four star hotel. Would not stay their again by choice .

Leisure Partner

8/10

Excellent

13 Sep 2019

Verified traveler

Room smelt smokey

Business

4/10

Poor

22 Aug 2019

Verified traveler

Disappointing

17min walk (no taxis) from metro station, hotel restaurant and bar closed (no advanced warnings given) for the holiday season so somewhat unwellcoming for a weary traveller.
Bedroom clean but poorly appointed (no power socket at desktop, no in-room tea or coffee)
Difficult to see how its displayed 4-star rating was deserved.

Business

8/10

Excellent

09 Jul 2019

Verified traveler

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Leisure Partner

8/10

Excellent

13 Jun 2019

Verified traveler

Good place to stay

The hotel was clean and the employees friendly and helpful. Only a 15 min drive into Madrid.

Family

10/10

Exceptional

04 Jun 2019

Graham

We stayed here over the Champions League final. It was within a reasonable taxi distance from Madrid with good local train facilities nearby to get in and out of Madrid. The hotel was clean and the room was a good size.

Family

6/10

Pleasant

16 Jan 2019

Craig

OK for Business

The hotel is clean and functional for a business trip. However it is looking a little tired in places and the restaurant is not great.

8/10

Excellent

07 Sep 2018

Adam

A little tired but does the job

Good value hotel outside of Madrid. About 30 minutes to the airport even in traffic.

Limited menu for food but there are a couple of options within very short walking distance.

Rooms a little tired but are OK for a 1 night stay. clean and comfortable. Staff very friendly.

Would recommend.

8/10

Excellent

17 Feb 2018

Joe

I stayed here as base of operations for a business trip. The staff were very helpful and the restaurant staff were exceptionally accommodating with my very late arrival for dinner for each of my nights stay.

8/10

Excellent

13 Jan 2018

Peter

We are happ about our stay here

Family

6/10

Pleasant

01 Jan 2018

sanjana

It was ok

Breakfast was great ! In fact better than the one we paid double. Two things bothered me 1) was distance from train station and lack of clarity of direction by staff
2) service- the front desk wasn’t very helpful . We called at night, the person just said something in Spanish and the line could not be reached at all

Partner

10/10

Exceptional

13 Nov 2016

Stephanie

Great staff

They had a nice breakfast with professional coffee machines. Not much to do at or around hotel. Executive news television channels

Partner

10/10

Exceptional

01 Nov 2016

David

Nice modern and comfortable hotel

A good hotel with friendly staff. The only disadvantage is that it is slightly out of town - perhaps a 15 minute walk across the motorway.

10/10

Exceptional

04 Jul 2016

Hattan

Great room a service

Family

8/10

Excellent

28 Apr 2016

behrouz

Was good but far from city center

Family

8/10

Excellent

18 Feb 2016

Sherly

Neighborhood is not the best train is in walking distance about 15 minutes and you can get to the plaza easy enough but to the airport it's expensive by taxi the hotel was nice room was clean we got the triple and it was comfy price was ok just wish it was in a better local

Family

6/10

Pleasant

27 Nov 2015

Khurram

Important info for all travellers

If you are booking this hotel, make sure you put the right number of guests staying.I booked a twin bed but didnt put 2 guests in the booking instead put 1.I was charged 20 euros per night fro the second guest.All together we were three individuals, and i was hoping i can get a pullover bed,instead i was told to get another room for 59 euros for the third guest.Luckily the third guest was with us just for one night.So i paid 60 euros for second guest for three nights and 59 euros for the third guest for one night.
Totally ignored upon check-in by the front desk staff even though i was the only one standing in front of them.Kept on giggling and yapping in Spanish, which I think is bad manners, if the other person doesn't know your language.
20 minutes walk to metro and another 20 minutes metro to downtown madrid.So if you want downtown then this hotel is not for you.

8/10

Excellent

30 Oct 2015

Not Provided

Would go back

Room felt warm and cosy but with used and damaged furniture. Nice LCD TV with lots of channels, high speed wifi, ask for the free key for the safety deposit box. As this is located in the suburbs of Madrid, there is not much to do, no bars/restaurants or interesting walks. A car was very practical. A supermarket is about 1km away

8/10

Excellent

16 Sep 2015

Damita

Nice hotel near shopping and metro

The staff were nice and stored our bags when we arrived early. They told us how to find the train station that was just a 15 minute walk. an outlet mall was not far as well. We requested one queen, and one single bed but received 2 single beds and a rollaway. Other than the room setup we had no problems with our stay in Exe Getafe

Family

8/10

Excellent

21 Jun 2015

Bonn

The hotel was in close proximity to the hospital.

My son was a patient at the hospital in Getafe. I found the hospital was easily accessed from the hotel and close to the town of Getafe. As I didn't know how long I would need to stay I was very grateful to the hotel for all their
help and willingness to accommodate my uncertain schedule. All in all, it was a very emotional and trying time,
Hotel Exe Getafe did everything they could to make it easier for me. If I am in Madrid again I would not
hesitate to stay there.

6/10

Pleasant

24 May 2015

Talha

Cheaper alwto Madrid?

We stayed here for a couple of nights. The hotel is about 15 mins walk from the station. There is a train that takes you into the heart of Madrid in about 25 mins. I would say this is not for people who want to visit Madrid as it can be quite a hike ro and from the station. other yhan that the area is generally ok.

Partner

6/10

Pleasant

05 May 2012

Verified traveler

internet connection was a bit poor but did work. easy enough to walk to train station.

8/10

Excellent

28 Apr 2012

James T

Pleasant and helpful staff. Nice suburban hotel. Not much around it. Take the metro into Madrid for the evening if you have the opportunity. We were driving from Granada and Toledo and were looking for a hotel outside Madrid before an early morning flight. Traffic was awful and we just made the plane. Would recommend a hotel closer to the airport to be safe.

Family

8/10

Excellent

03 Jan 2012

Verified traveler

(:

Far away from the Madrid. It is another town, you need to get there with the local train.

10/10

Exceptional

24 Oct 2011

BRAD

Hotel Getafe

What a nice surprise to find this hotel was nicer than shown on the internet! Clean rooms, close to rail station, friendly personnel, nice breakfast. Would definetly stay there again,

10/10

Exceptional

09 Oct 2011

Frank

Hesperia Getafe

Lovely hotel. Four star quality. Metro is a bit of a walk but do-able. Car is better. Good wi-fi
Highly recommended. Again hoof it to the metro or have a car. Great value

4/10

Poor

05 Oct 2011

Ravinder

Definitely not a 4* hotel, only 2 english news channels

If you want to be near the centre and have food at night then don't stay here. There are only two veggie options on the menu and there is no restaurant or room service available Friday - Sunday.
It is a 20 minute walk to the train station and then 25 mins on the train to the centre of madrid. You are in what seems to be a not very well off area with a chinese restaurant nearby as the only vegetarian option. There is a macdonalds nearby but they don't have anything vegetarian to eat. Also the average for the chinese for two people is 33 euros which is quite expensive if you have to eat there everyday.

The hotel night receptionist was very very rude. There are no tea or coffee making facilities and there is a very busy roadway which you can hear if you leave the windows open.

Definitely not a 4* star hotel as stated, due to the fact that you can't make tea or coffee, there are only two english news channels and the food isn't great. Also the lack of restaurant and room service from friday - sunday is a pain.

If you dont mind the walk, the train ride, being in a not so great neighbourhood and the inconsistent service then go for it. However, due to the area you wouldn't feel safe getting back too late on the train so it limits the amoount of time you can spend out.

Partner

8/10

Excellent

06 Dec 2010

Natalie

Hisperia Getafe - Madrid

We were travelling with our car from London to Southern Spain. The hotel is just South of Madrid so an obvious choice for an overnight stay. THe hotel has a garage for secure parking as we had computer equipment in the car. Nice clean hotel - breakfast was a bit expensive but it was optional so you didn't have to have it. Location great for us and a lovely Chinese restaurant over the road.

8/10

Excellent

28 Jun 2026

ENCARNACION MARIA

La cama supletoria era muy, muy pequeña. Deberían poner una cama supletoria como las otras dos que había en la habitación doble. No era una cama adecuada

Friends

10/10

Exceptional

24 Jun 2026

Ariel

Todo muy bien

8/10

Excellent

21 Jun 2026

Benigno

Todo bien volveré gracias

Partner

4/10

Poor

17 Apr 2026

Fabio

Muy deteriorado el hotel, una habitación sucia, paredes rotas, bañera partida. No es usted tener 4 estrellas sino 2.

Partner

6/10

Pleasant

15 Apr 2026

NOVAIT TRADE

Camas bastante malas , por lo demás aceptable para el precio que se paga

Self

6/10

Pleasant

29 Mar 2026

Ruben

Typisk konferens hotell, ok baserat på pris

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Gert

Liiga kaugel kesklinnast.

Business

8/10

Excellent

17 Mar 2026

RYOTA

マドリード観光のために2泊しました。
部屋は綺麗で、施設も不自由なく使えました。
シャワーにはバスタブが付いているのもありがたかったです。
0時頃に宿に戻るとゲートが閉まっており、指定の電話をかけてくださいとのことでした。
旅で国際電話を使うつもりもなかったのと、私の英語がたどたどしいのとで、焦りました。たまたま敷地にいた人がホテル内に入って行くのが見えて声をかけた後、スタッフがゲートを開けてくれました。フロントに直通の呼び鈴があればいいのにと思いました。
街は郊外の静かなところというイメージでした。

Self

10/10

Exceptional

12 Mar 2026

JORGE JUAN

A destacar el personal en todas las áreas, sobre todo en recepción. La habitación muy limpia y el buffet muy completo. Sin duda volveremos.

Partner

10/10

Exceptional

23 Feb 2026

Noelia

Habitación impecable. Trato e

Partner

6/10

Pleasant

15 Feb 2026

Samira

bien

10/10

Exceptional

15 Feb 2026

Estefania

Todo perfecto

10/10

Exceptional

12 Feb 2026

FRANCISCO

Todo perfecto y agradable

Business

6/10

Pleasant

10 Feb 2026

L.Javier

Mal....nada más llegar solicitamos cama de matrimonio, nos dice el recepcionista,Juan Carlos, que no había disponibilidad, al rato llega su compañera y nos

Partner

8/10

Excellent

29 Dec 2025

Serhii

In general the service is very good and the receptionist that did the checking in was very helpful. The only hiccup was at night. I did not know there was a curfew at the hotel and the gates were closed for the night and the night receptionist turned out to be passive aggressive and I did not appreciate his attitude not one little bit. But other than that, everything was perfect. I would choose to stay at the hotel again if I needed to, especially now that I know all the peculiarities. :)

10/10

Exceptional

21 Dec 2025

agostina

El personal muy amable, la limpieza espectacular, solo que me ah tocado una cama doble en vez de una matrimonial que había pedido y no ha sido nada cómoda..

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Ruth

Personal, limpieza y comodidad

10/10

Exceptional

17 Nov 2025

ruben

Muy bien en todo. atencion, limpieza y servicio

Partner

4/10

Poor

16 Nov 2025

ALBERTO

La stanza era al minimo. Nemmeno la bottiglia d'acqua di benvenuto o la possibilità di farsi un caffè in camera(Hotel 4*). Si poteva fare il caffè alla macchinetta in lobby pagando con carta di credito...

Business

10/10

Exceptional

28 Oct 2025

Zaid Alejandro

Mal

6/10

Pleasant

27 Oct 2025

Maria Ivon

Normal

Lamentablemente nos perdieron un objeto personal. Fuera de eso, el resto estuvo bien.

Friends_and_family Friends

8/10

Excellent

27 Sep 2025

Markus

Rich breakfast

Partner

6/10

Pleasant

03 Sep 2025

vidar

6 nights - short overall experience

The good; breakfast. Very nice.

The bad; Sound isolation is non-existent - especially the door out to the hallway. Also; Poor English even in reception (Except for one guy).

The ugly; Cleaning personell stole money. I had 30 euros in a see through mesh pocket with zipper inside my travelling bag. The bag was on my room the entire stay. I don't know which day it was stolen, but I realised it the evening my last day when packing. I reported it as I was 100% sure I hadn't used/misplaced them. This was a Friday, so management was not back until Monday I was told. But monday came and the whole week gone - they did not contact me at all. Only 30 euros, but still. Not professional.

Self

10/10

Exceptional

27 Jun 2025

pedro

Exeleye

8/10

Excellent

05 Mar 2025

Verified traveler

Hotel con habitacione amplias.
Cama confortable.
Personal muy amable y atento

Business

10/10

Exceptional

08 Jan 2025

Harold

Excelente opción para quienes realizan viajes de turismo arrendando vehículo y así evitar las restricciones de ingreso al centro de Madrid

Leisure Partner

10/10

Exceptional

31 Dec 2024

Olger Guillermo

Todo muy bien exelete .

Leisure Partner

10/10

Exceptional

12 Oct 2024

Mário

Recomendo pelo otimo custo X beneficio

Leisure Family

10/10

Exceptional

07 Sep 2024

MARCELINO

Hemos repetido muchas veces y seguiremos haciendolo.

Leisure Partner

10/10

Exceptional

15 May 2024

Alvaro Luis

Gracias

Muy bien

Business

8/10

Excellent

25 Feb 2024

Nofayla

Le falta un poquito más para ser considerado de cuatro estrellas.

6/10

Pleasant

14 Jul 2023

Francisco

No dispone de bar ni restaurante. Estan cerrados en verano.

Business Partner

8/10

Excellent

05 Nov 2022

Gabriel

No sé qué más
Me gusta

Leisure Partner

10/10

Exceptional

16 Oct 2022

MARCELINO

Aparcamiento

Leisure Partner

4/10

Poor

23 Sep 2022

Bettina

Trop d’étoiles pour si peu

Chambre 302: une latte au sol du parquet est mal fixée risque de chute. Signalé au personnel qui n’a pas pris cela en compte a priori.
La couette mise à disposition était sale ( trace suspecte ) et avait une odeur très désagréable.
La salle de bain est très bien.
Le personnel n’est pas du tout accueillant et ne nous a pas proposé le petit déjeuner.
Je suis déçu de ce séjour qui se dit 4 étoiles. Rien n’y est

Partner

8/10

Excellent

05 Sep 2022

olga

todo ok

Friends_and_family Family

10/10

Exceptional

31 Aug 2022

Dilan Alejandro

Excelente

Personal muy formal, comodidad y sencillez lo recomiendo muy buena estancia

Partner

2/10

Poor

19 Jun 2022

Eduardo

No había agua caliente para ducharse, me tuve que ue duchar con agua fría

10/10

Exceptional

20 Dec 2021

Irene

Ideal

Es un hotel que está muy bien, mi pareja y yo vamos siempre que podemos

Partner

4/10

Poor

22 Oct 2021

Fatima Zohra El

Le personal de l’accueil est catastrophe, tu demand in lit doubles il the Donne deux simple on te disant y’a que ça , presque tout les service qui son aficher sur le site , ya til rien de sa , sauf le petit dejeuner, he trouve que c’est une arnaque !!

Leisure Family

6/10

Pleasant

02 Oct 2021

olga

normal

normal

Partner

8/10

Excellent

08 Feb 2021

Maria

Estancia agradable

Una estancia muy agradable, el personal muy amable y servicial

Partner

4/10

Poor

14 Jan 2021

Miriam

La habitación muy fría, pusimos el aire caliente a 30grados desde las 14:30 horas y cuando llegamos por la noche, seguía la habitación fría, el suelo muy frío...

Partner