Name: B&B HOTEL Madrid Getafe
Address: C/ Torroja, 13, Getafe (madrid), Spain, 28904, ES

10/10

Exceptional

14 May 2026

Gurwinder

Very good 👍

8/10

Excellent

08 Apr 2026

Nilesh

It was clean and convenient.

4/10

Poor

22 Mar 2026

Josue

Bad quality customer service.

Friends

10/10

Exceptional

15 Oct 2025

Natalie

Muy buen hotel y muy central

Leisure Family

6/10

Pleasant

14 Sep 2025

Ryan

The hotel is marketed as 4 star but in reality it is between 2 and 3 stars. The rooms are a good size, with very comfortable beds and good quality linen. They were also very clean.
The room did not have any decor and lacked amenities.
The air conditioning was not great, the shower had to be fixed and the safe did not work. The hotel lacks character. The first thing you see on entry is an Amazon delivery locker and vending machines.
The decor is basic and it feels more like a hostel rather than a hotel. The Ibis which is next door is a 3 star but had live music, a bar and restaurant.
Staff were friendly and breakfast was good. We still enjoyed our stay but the hotel needs to be marketed as what it is to avoid disappointment.

Leisure Family

8/10

Excellent

10 Jun 2025

Sandra

The place is quiet and clean. The staff not too friendly.

Leisure Family

10/10

Exceptional

06 Jun 2025

Marina

May stay at B&B hotel Getafe

We stayed for 4 nights. The rooms were modern and clean. The breakfast was more than I expected. Lovely fresh orange juice, cold meats , some cooked items and lots of breads and croissants. The staff were very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Alexis Pedro

In front of grocery store

8/10

Excellent

15 Apr 2025

Andrea

The hotel was clean, safe and the staff was lovely. They have coffee free 24 hours a day which was a big plus. The only thing that was negative was that they had no air conditioning and no screens on the windows and the room got rather hot overnight..

Leisure Family

10/10

Exceptional

01 Jan 2025

Farhana

Very good customer service and nice hotel

Leisure Friends

4/10

Poor

10 Dec 2024

Sana

No basic amenities in the room and seemed very petty and stingy. There’s no kettle in the room or basic stuff. The staff doesn’t understand english and skeptical about the coffee machine on the common floor/area. Even a hot glass of water is kind of checked to what you are using during the breakfast hour. We needed hot water for the baby and tea and there’s no kettle in the room so felt super inconvenient getting it from the main/common floor. During our stay we noticed better properties around the area and closer to downtown in the similar price range. Would not recommend

Leisure Family_with_children

10/10

Exceptional

18 Nov 2024

Jose

Thanks

Leisure Partner

10/10

Exceptional

31 Oct 2024

Ana

Very modern look, super clean, great staff and close to bus stop to take you into the city center. Great stay without the high prices of staying in the center. Free, covered parking is a bonus if you are driving.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Taranpreet Kaur

Great rooms, squeaky clean bathroom. Close to grocery stores, free underground parking, free coffee.

Leisure Partner

4/10

Poor

29 Sep 2024

Francesco

Disappointed, I was given a room connected by a door with other room with no isolation, so we have to listen the conversations from the other people until they decided to go to sleep to then also the a/c was not working and had to open the window to at least breathe and got the noise of the highway. Towels in bad condition. The night tables are a glass that require from you to be careful to not to get hurt specially at middle of the night, please consider the starts rating is confusing

Leisure Pet

10/10

Exceptional

16 Aug 2024

FRED

Everything

10/10

Exceptional

22 Nov 2019

Verified traveler

We booked this hotel for the parking and it being outside of Madrid so I would not have to drive into Madrid itself. It was a 5 minute walk to rail station (very easy access to Madrid)and 10 minute to Getafe centre. It had basic facilities in reception bar etc but room although small was beautiful. If I could have got the bed quilt and pillow in my case I would have!! 24 hr free coffee facility in cafe area a nice touch. It was quite industrial outside but as we were only sleeping there (which we done very well)! It was ideal for what we needed.

Leisure Partner

8/10

Excellent

15 Oct 2019

Verified traveler

The hotel does not have any free laundry room and also there is nothing there for cooking

Business Self

8/10

Excellent

03 Oct 2019

uche

Good but

Great the first night until they decided to give a chronic smoker a room next to me. Ask for a non- smoking floor if you don't smoke.

Partner

10/10

Exceptional

21 Aug 2019

Marita

staff are excellent good area very clean will come back

Friends_and_family Partner

2/10

Poor

05 May 2019

Verified traveler

It was horribly dirty and very inconvenient location

Leisure

10/10

Exceptional

20 Nov 2018

Arif

Good.

Partner

8/10

Excellent

27 Apr 2018

Mohamed

MKH

Nice hotel to stay in

6/10

Pleasant

06 Apr 2018

Verified traveler

Business trip in Getafe

The breakfast was substandard (they claimed to be a four star hotel). The first day, the coffee machine was not working and practically all food has been finished when I arrived (it was only 8:15 am). The second day, I wake up earlier and all food was still available. However, the coffee was quite bad and cheese and other cold cuts were not of the quality that one expect for a four starts hotel. Therefore, I cannot recommend the breakfast. On the other had, the room was clean and service was friendly.

10/10

Exceptional

06 Apr 2018

Jeffrey

Practical & affordable

Perfect hotel to stay outside Madrid, right on the highway. The
Wifi is very good.
Free indoor parking.

Partner

10/10

Exceptional

21 Mar 2018

Elizabeth

B&B. Getafe

Great hotel, clean, spacious and close to road systems in to the city and beyond.

Partner

8/10

Excellent

21 Jan 2018

Mary

Excellent\n\n\nEasy access by train to city of Madri\n

Excellent choice for overnight stopover. Good access to motorway network and we were able to park the car safely in their free underground car park and take the train into the city centre for under 8€ for 2 return. Had an excellent Spanish meal in the city centre and back to hotel for a good night's sleep. Only one small problem room was narrow and the legs on the bed stuck out and my poor husband stubbed his toes on them.

10/10

Exceptional

15 Jan 2018

Usman

Very nice hotel

Good hotel. Very nice but away from City Center. Wifi was very good. Good break fast at reasonable price.

8/10

Excellent

02 Jan 2018

IRENE

Good value for money

It was a pleasant stay. The hotel is very good value for money.The room was very clean and the bathroom as well.
The breakfast was also good .The area is safe, there are bars and supermarkets near by.
The staff members were very helpful and friendly. They wanted to make sure everything was ok with the room and our stay.
I definetely recommend the hotel. It is a budget hotel but it definetely has everything you need. I would come back to this hotel .

Partner

10/10

Exceptional

04 Dec 2017

Zbigniew

Excellent choice H2

Excellent service ,room was very clean,great location with free underground parking .

Family

6/10

Pleasant

24 Sep 2017

Mayank

Good location

The place is value for money. Though a bit noisy and uncomfortable beds. It is good for it's location.

4/10

Poor

19 Sep 2017

Julua

Definitely not a four star

There is no kettle in the rooms
Breakfast has no variety
Air-conditioned has fixed setting
Dinner meals not freshly mafe

8/10

Excellent

07 Sep 2017

Ian

Business hotel

Functional hotel for a short business stay

10/10

Exceptional

29 Aug 2017

Verified traveler

Great value hotel

Great value hotel.

Family

8/10

Excellent

21 May 2017

Tatchie

Reasonable prices for area...

Great rate and very cozy place

Partner

10/10

Exceptional

16 May 2017

flory

Very nice hotel! Friendly people, little far from the center of madrid

10/10

Exceptional

14 May 2017

Verified traveler

Nice hotel to staying for sleep, staff very nice,

Very nice place to stay, minutes away from train station, metro well organized
Overall hotel is good place to stay, we spend a week no complaints, they offer breakfast but it wasn't what I was expecting. I will recommend for sleeping.

2/10

Poor

20 Apr 2017

John

The room stank of smoke
No alternative room given
Refund please
No electricity from 7 pm until 9 am

Partner

10/10

Exceptional

09 Mar 2017

Luis

Excellent Hotel!

The location is excellent if you want to stay outside of the city. GOOD!! The second and last night the air conditioning stop working (the temperature was hot), I told the guy at the counter when I did the checkout. I expected a compensation for that, but he didn't tell me anything about that.

Partner

8/10

Excellent

02 Jan 2017

MD

Nice place

Clean facility and friendly staff. Would definitely stay here again.

10/10

Exceptional

27 Sep 2016

Lucy

Enjoying couple of days in Getafe

I went to Spain to visit a friend and we stayed at this hotel and I really liked it! It is located at about four blocks from the train station. A few blocks from there there is an excellent restaurant call el rincon de Julia. The food fabulous! And of course, there is not much night life in September.

6/10

Pleasant

31 Jul 2016

Verified traveler

Not fast access to city center of Madrid!

The hotel is okay in average but it is kind of far away from city center of Madrid. It takes like 30 Minutes by car to reach in Madrid. In addition, there is many free car parks in the streets. Plus, the breakfast service does not look very complete!

6/10

Pleasant

19 Jun 2016

Verified traveler

Cheap hotel bad locAtion

Ok hotel terrible noise outside busy road

6/10

Pleasant

29 Mar 2016

Inge

somehow very noisy as the motorway is very close and you can hear the traffic.

Family

8/10

Excellent

24 Jul 2015

Verified traveler

recomended

Good hotel for somaone who looks to live out of Madrid but still nearby.
Very good neighbourhood and fabulos restaurant nearby.

Family

10/10

Exceptional

05 May 2015

JS

Nıce Hotel

I had very pleasant stay at H2 hotel ın Madrıd and ı wıll look for theır hotels ın other cıtıes whenever I am travellıng...

8/10

Excellent

21 Apr 2015

Tep

We chose this hotel because of it's proximity to Getafe campus of UC3M. It's relatively cheap but there's not much going on in the vicinity. It is in a predominantly residential area close to two supermarkets and convenience stores. The room does not have coffee arrangement but offers free bottled water in the refThe restaurant is not fully staffed but offers quick fix that takes forever. Front desk explained that she's the only one on duty. They ran out of glass and we're told to bring our own glass from the room if we need hot water for coffee. It's a good 15 min walk fr the train station .You need a B1 metro ticket to get to the city center. Overall, the hotel is clean & comfortable.

10/10

Exceptional

18 Nov 2014

April

Very happy

Stayed there as was in Spain for wedding. The hotel was very clean and nice the staff were all friendly and helpfully. It's a shame there's not much round the hotel that you can do.

Family

2/10

Poor

10 Mar 2014

Verified traveler

No AC, Terrible food

I spent 3 nights at the H2, it was pretty disappointing. The food options were not that great, and with no food within walking distance I felt kind of stuck with my choices. Dinner one night was Sunny Side up Eggs with French Fries. AC was turned off so I had to sleep with my window open because my room was over 90 degrees, in March.

8/10

Excellent

09 Oct 2013

Rod

Really nice comfortable clean hotel

We visited the H2 as a group of 5 with 3 rooms booked. On arrival we were greeted in English with a really friendly welcome. As we had not visited before the receptionist explained what facilities were included in the room rate. Free wi-fi included. The rooms are well appointed and quiet at the back of the hotel where ours were. The bathroom was particularly spacious including a bidet. Also a powerful shower which is unusual for a hotel!
Coming back onto the meal in the evening this was the only time that we felt the hotel let itself down. Upon arrival we were given the set menu priced at E10.95 (there were no other options). We were given approx. 5 minutes to make our minds up. We then had to choose all 3 courses (including sweet) at the same time. A little strange we thought. Anyway the starters came and were OK. The main course we all decided on Turkey and frites. Those of you familiar with Bernard Matthews turkey roll will understand when I say that is exactly what was served including the horrible skin that is wrapped around the edges. There were 2 slices and it was completely bland and tasteless. We were hungry so we ate it all anyway. 2 of our party were still finishing our final mouthful when the waitress whisked the plates away and proceeded to serve the ice cream in 5 yoghurt style pots. It was basically a mousse but tasted OK. Our recommendation would be to eat elsewhere as the whole meal was rushed (42 mins from sitting down to finishing)

4/10

Poor

13 Jun 2013

mmk

disappointing

I had a meeting at the Getafe campus of Uc3M in June 2013, and ended up choosing this hotel for its proximity to the campus. I stayed 3 nights there. On the one hand, its proximity to the campus is attractive. However, the service is pretty bad. The bath tub was clogged, and they did not seem to consider this an emergency (I had to wait for another day to take a shower). They claim WiFi in rooms, but the connectivity was so bad (I ended up connecting from the reception area). The restaurant has a mediocre menu. Won't stay again. Some of my colleagues stayed in downtown Madrid, and took the train (20 min) to Getafe. I'll do that next time.

10/10

Exceptional

23 Jul 2026

Adrian jose

Excelente

8/10

Excellent

20 Jul 2026

Antonio

Cadena de hoteles en la que me suelo quedar

Self

2/10

Poor

04 Jun 2026

Antonio

Pagué 155 € por una noche cuando es una cama horrible para dormir a 2 cm del suelo, un baño, sucio, la habitación llena de polvo y una tele que no iba, lamentable mi experiencia en esta cadena de hoteles no la recomiendo y no pienso volver ni valiendo 30 € me siento estafado

Self

8/10

Excellent

24 May 2026

Mika

Oltiin Getafessa katsomassa fudista. Hotellilta stadikalle matkaa reilu 2km. Juna asemalta käveltiin hotellille noin vartissa. Stadikalle meni ehkä noin 20-25min. Perushotelli. Hyvä huone kahdelle henkilölle. Jos menisin Getafeen uudestaan voisin mennä helposti tähän samaan hotelliin. Lidl hotellin vieressä hyvä plussa.

Friends_and_family Friends

4/10

Poor

06 Apr 2026

Diana

I wanted to have later check out, than 12.00, but the staff said is not possible, where two girls. Even I explained that is normal and I am a regular costumer, they said I had to pay for a new night.
But when I check on the webpage they do have later check out.
VERY poor service! Not happy!

10/10

Exceptional

06 Apr 2026

Linn

Perfect location for quiet and calm nights! We loved staying there!

10/10

Exceptional

21 Jul 2025

Juani

Sorprendente

Fuimos d paso para viaje a Asturias y fue una alternativa buena,para una parada intermedia y no tener q entrar a Madrid

Partner

8/10

Excellent

06 Jul 2025

Marcelino

Hotel, con buena situación. Personal amable y predispuesto a ayudar. Silencioso y cómodo para aparcar.
Habitaciones amplias.
Si hubiera que poner una pega es que los colchones están dados de si (con forma de V) y cuesta descansar,

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

Jorge

Super bien

Leisure Self

10/10

Exceptional

25 Apr 2025

Jorman Alexander

Buena atención por parte del personal

Leisure Partner

6/10

Pleasant

14 Apr 2025

Gustavo

Qur no tenia aire acondicionado

10/10

Exceptional

16 Mar 2025

André

Muito boa experiência! Hotel atendeu todas as minhas expectativas. Bem localizado.

Partner

10/10

Exceptional

16 Feb 2025

Marlon Brandon

Ideal, merece la pena, profesionalidad y bastante petfriendly

Leisure Partner

10/10

Exceptional

26 Jan 2025

Brayan

Me gustó mucho la estética del cuarto, la limpieza y el personal que atendían

Leisure Partner

10/10

Exceptional

11 Jan 2025

Marcelino J.

Superando expectativas

Hotel con buena ubicación, con servicio gratuito de parking y excelente trato

Self

6/10

Pleasant

01 Jan 2025

Hidetaka

犬なども泊まることができるホテル。時々犬がうるさい。シャワーの排水が追いついてなかった

Leisure Self

10/10

Exceptional

31 Dec 2024

MIGUEL ANGEL

Personal muy amable, camas muy cómodas, bien comunicado con metro y cercanías, una gran opción para visitar Madrid.

Leisure Family

6/10

Pleasant

30 Dec 2024

MANUEL

No pude asistir.

Self

10/10

Exceptional

29 Dec 2024

Suzy

Sejour

Séjour convenable
Personnel aimable et disponible
Pas trop compris pour le changement des serviettes de toilette.

Partner

10/10

Exceptional

18 Dec 2024

Yoly

Regalito de bienvenida, la chica de recepcion muy amable, las instalaciones muy bien. La estacion de renfe queda a 7u 8 min andando. Genial

Leisure Family_with_children

8/10

Excellent

24 Nov 2024

Joja

alojamiento limpio, comodo para aparcar y acceder, trato bastante bueno. Es recomendable

Leisure Partner

10/10

Exceptional

07 Nov 2024

Naser Ali

11

10/10

Exceptional

05 Nov 2024

magda beatriz

Lo único malo de el hotel fue que los baños son de cristal y mosaico. Azulejo resbaloso es un peligro cuando está mojado o cuando suda por darte una ducha. En lo general es muy bueno el hotel

Leisure Family

10/10

Exceptional

22 Oct 2024

Raul

Muy buena opción a las afueras de Madrid. A 10 minutos de la estación del tren que te cobra 2 euros para el centro de Madrid. Le regadera cuenta con buena presión. Los anfitriones son amables y atentos

Leisure Partner

10/10

Exceptional

01 Oct 2024

Leonel Lopez

Muy buenas instalaciones, seguro, excelente servicio

Leisure Self

10/10

Exceptional

28 Aug 2024

JORGE

Atención del personal muy buena, habitación muy amplia, desayuno correcto. En general todo bien por el precio.

Leisure Partner

8/10

Excellent

10 Aug 2024

Joo Young

지하주차장이 있는 마트가까운 호텔

조식에 오랜지 착즙기계가 있어 좋았어요
바로옆에 MERCADONA와 LIDL이 있어 편했고
지하주차장이 있어 안전하고 무료였어요

Friends_and_family Family

8/10

Excellent

23 May 2024

Mingyun

Soso

Nice service. But not enough facility which was 4star hotel.
Little noisy because big highway was passing beside the hotel.

Business

10/10

Exceptional

18 May 2024

donghwan

쾌적하고 모두 친절하시고, 마트가 가까워서 좋아요

Self

10/10

Exceptional

16 Dec 2019

Francisco

Perfektes Preis-Leistung Verhältnis, tolles Hotel

Nicht in zentraler Lage aber perfekt für unsere Termine in Getafe. Überdurchschnittliches freundliches Personal. Überdachtes und für Kunden kostenloses Parking 24 Stunden. Sehr sauberes Hotel, geräumige Zimmer.

Friends_and_family Friends

10/10

Exceptional

23 Sep 2019

José Carlos

Una estancia muy agradable , habitación limpia y espaciosa. El trato con el personal de recepción excelente, para repetir.

Friends_and_family Family

10/10

Exceptional

07 Jul 2019

NADIR

Gayet Yeterli Otel

Otel gayet yeterli. Banyo gayet geniş. Buzdolabı var. Ücretsiz çay kahve var. Otelin yakınında 2 tane market var. Kapalı çok geniş ücretsiz otopark var. Aracınız varsa gayet yeterli bir otel.

Family

8/10

Excellent

29 Jun 2019

Jose Ramon

Impecable

Todo perfecto

Partner

10/10

Exceptional

25 Jun 2019

Carlos A

O local é muito bom para quem deseja visitar outras cidades fora de Madrid. Tenho somente um ponto a colocar referente a temperatura do frigobar... os frigobares são somente fresco e não gelam muito as bebidas

Partner

10/10

Exceptional

03 Jun 2019

Verified traveler

Me gusto todo,el hotel
estupendo,y el personal y las instalaciones y la ubicación del mismo. Volveremos. Un saludo.
Luis Martin.

Friends_and_family Partner

8/10

Excellent

03 Jun 2019

Verified traveler

Bette,küischrank ins Zimmer,kaffe und Wasser inbegriffen

Business_and_leisure

8/10

Excellent

14 May 2019

David

Buena atención y servicio

Personal muy amable y atento. Habiación cómoda y limpia

4/10

Poor

15 Apr 2019

Sara

Parece más un Bed and Breakfast que un Hotel de 4*

Más que ser un hotel de 4* se queda en un 3* tirando a 2*, las habitaciones muy bien y la limpieza pero la recepción por ejemplo es más de un bed and breakfast y el desayuno escaso, he estado antes en ese hotel cuando era él H2 Getafe y ni comparación. Encima para lo que ha sido 70€ carísimo, hay hotel de 4* por el mismo precio y muchísimo mejor

Partner

10/10

Exceptional

07 Apr 2019

Verified traveler

Buena atención del personal y hotel muy agradable.

Leisure Partner

8/10

Excellent

17 Mar 2019

JOSEFINA

Tranquilo y bien comunicado. Habitacion confortable y baño bastante amplio

Friends_and_family Partner

8/10

Excellent

05 Nov 2018

Sandy

Excelente sitio para ir de paso o vacaciones buen trato y comodidad lo unicoj fue que me toco una haber que tenia una puerta y se escuchaba todo lo que pasaba al lado hasta un perro que tenían ladraba pero lo demás un silencio y una cama comodicima.

Partner

10/10

Exceptional

23 Oct 2018

pascal

Hôtel très convivial
Propreté et prestations générales rien à dire
A recommander chaleureusement
Rapport qualité - prix. 10/10

Partner

8/10

Excellent

15 Oct 2018

Jose

escapada

Hotel bueno, fácil de localizar, buen garaje interior, la habitación grande , buena cama, limpio, lo único que no había utensilios para la higiene , solo tienen jabon , en la pared, desayuno correcto, no tienen zumo natural, y bollería muy justa, poca variedad,,caro relación calidad precio, en otros hoteles de la misma cadena tienen cafetera en la habitación, aquí no,

Partner

8/10

Excellent

10 Oct 2018

Verified traveler

Lo que más me gusto, el hotel está muy bien, el personal muy amable, la limpieza también muy bien, pero el desayuno muy mal, no está a la altura de un hotel 4 estrellas

8/10

Excellent

08 Oct 2018

Verified traveler

ok hotel

ok hotel , we stay one nigth. We was on a roadtrip

6/10

Pleasant

11 Sep 2018

Hamilton

Hotel poderia ser bom, mas não vale a pena

Apesar de ficar próximo de Madri e ter boas instalações, a limpeza do hotel Getafe deixa a desejar. A área de café da manhã, apesar de variado, é desorganizado e tinha aparência de sujo. Faltava guardanapo, colher... Além da recepção não ser prestativa e agradável.

Partner

6/10

Pleasant

05 Sep 2018

jose antonio

Vale pena probar aunque personalmente no repetire

La limpieza del hotel es mejorable. Se observa suciedad en la moqueta, debajo de las camas, … El baño estaba limpio. El aire acondicionado no enfriaba mucho y daba mucho ruido. Abrir la ventana, tiene el inconveniente que frente al hotel hay obras de pisos y además entran los mosquitos. El personal muy amable para todo lo que se le necesite.

Family

2/10

Poor

29 Aug 2018

Verified traveler

No volvere. No se merece las 4 estrellas. Si tuviera 2 y cobrara como tal estaria bien pero 4? No es realista

10/10

Exceptional

27 Aug 2018

Sara

recensione per b and b hotel getafe

un'esperienza molto positiva, molto cordiali e ottimo servizio