Name: Eurostars Arenas de Pinto
Address: Calle De Las Arenas, 1, Pinto, 28320, ES

8/10

Excellent

19 Jul 2026

Jose Ramón

Recomendable

Self

10/10

Exceptional

12 Jun 2026

Nicholas

This was exactly what I wanted. A convenient location not far from the airport and from Parque Warner, with parking and breakfast included. The room and the breakfast were both nicer than expected!

Self

4/10

Poor

18 Apr 2026

Susan

It was like staying in a ramada Inn on a highway in the 1990's because the hotel was FAR from Madrid the city. We went 8 train stops, a long bus ride and longish walk to get there from Madrid. We were in the middle of an industrial area--not even in Pinto, the town where the train station was. This hotel should not be advertised as a place to stay in Madrid, Spain. The room was large and comfortable, except we couldn't get the air conditioner to stop and we were cold.

Partner

10/10

Exceptional

29 Nov 2025

Bianca

Great hotel

6/10

Pleasant

24 Feb 2025

Selen

Although the hotel was clean, the room smelled too bad because of smoking even they gave me a non smoking room. If you do not have a car, it is too far from city, but close to a shopping center.

10/10

Exceptional

23 Nov 2024

john

Breakfast was great, delicious.
Staffs responded quickly and efficiently.
Roon was spacious.
Clean spolessly.
Right next highway, but very quite.
Nothing to claim.

Leisure Family

10/10

Exceptional

01 Nov 2024

Luz

No to much public transportation

Family

8/10

Excellent

11 Jun 2024

simon

Good clean and affordable hotel

Well worth a stay. Comfortable rooms and great breakfasts! Prices excellent too.

Business

4/10

Poor

23 Feb 2024

Ali

I got there on Friday afternoon and there was no manager on duty because of Friday and wouldn’t be one till Monday.
The receptionist was a very young girl with no experience and there were more than 15 people in line to get their rooms!!!
She wouldn’t give us what we reserved and wanted to give us a room with 2 separate beds!
After shouting and screaming, we managed to enter what we booked.
Stay away and forgo there!

8/10

Excellent

15 Feb 2024

Mohsen

It is better to add water heater and some tea and coffee envelope

10/10

Exceptional

27 Dec 2023

Fernando

Staff was very polite and helpful- The room was amazing! room had extra private restroom for my Disabled Mother- Easy access to room, very spacious- the Best Breakfast Buffet ever! We both enjoyed our stay here & will definitely be back- thank you to the helpful staff

Leisure Family

2/10

Poor

08 Apr 2023

Jose

Should've booked elsewhere...

It's quite possibly the worst hotel stay I've ever had. Paper thin walls, doors slamming at all hours of the night, misleading photos of rooms/amenities, ripped bed sheets, no functioning TV, and worst of all, lumpy beds. Regardless of it's convenient location it offers nothing else. At this price I could've stayed at the Ramada and gotten some actual sleep with 0 else.

Friends_and_family Family

2/10

Poor

06 Apr 2023

dante

Terrible experience. Room smelled like sewage. They tried to mask the smell with a very strong perfume that made my son sick. We then left the hotel and I was not refunded for the second night.

Friends_and_family Family

10/10

Exceptional

30 Nov 2022

Rodolfo

Excellent free parking. There is a gas station and a very good cafeteria in front of the hotel. The hotel has a restaurant.

Leisure Family

10/10

Exceptional

25 May 2022

Kalim

Excellent service so clean and professional staff

Leisure Family

10/10

Exceptional

13 Dec 2021

ANTONIO ANDRES

Met my expectations.

Met my expectations. I'll go back again.

Business

6/10

Pleasant

16 Nov 2021

Verified traveler

Pinto hotel

Good value hotel with private parking in your personal garage.

Business

10/10

Exceptional

27 Oct 2021

Teresa

This hotel is convenient coming off the motorway if you don’t want to drive into Madrid.. still quite a bit of traffic in the morning though. Reception staff excellent gave great info for getting train into Madrid and called us a taxi to take us to the train station in Pinto .. fare into Sol Madrid 5.80 return I think

Partner

10/10

Exceptional

03 Jul 2021

Darren

Great stay

Excellent location and friendly staff great facilities within 1 mile with shops and restaurants highly recommended

Friends_and_family Family

8/10

Excellent

20 Feb 2020

kerry

business traveller

Business trip to Pinto Madrid
Great location within 2km if my planned meetings
Hotel perfectly adequate and set up for the business traveller

Business

10/10

Exceptional

23 Jan 2020

Verified traveler

Good position for traveling through the length of Spain.. usual good standard hotel that we have come to expect from Eurostars

Business_and_leisure Partner

6/10

Pleasant

30 Dec 2019

Verified traveler

The room smelt musty and like wet rags. The hotel is in the middle of nowhere. Nothing is within walking distance. No food, shopping, etc.

Leisure Family

4/10

Poor

19 Nov 2019

Verified traveler

The hotel is far away from the city and its in the middle of nonewhere

Friends_and_family Family_with_children

10/10

Exceptional

30 Oct 2019

Daniel

Lovely

Lovely hotel. Bed was done every day. Clean.

Friends_and_family Family

6/10

Pleasant

14 Oct 2019

Roberto

Good hotel, awful WiFi.

The hotel is conveniently located near a shopping mall and near the highway. There´s plenty of free parking available. The rooms are clean, spacious, and fairly updated. The minibar is nicely stocked with refreshments and snacks. But I have to give this hotel a below average rating because their WiFi is extremely horrible. The WiFi was so bad, that simply waiting for an email or web page to load was test of patience. I will not stay here again simply because of the poor WiFi

Business

8/10

Excellent

07 Jun 2019

Jaswinder

Great modern hotel

Stayed here as only value option available during Champions League Final when the rest of the city had ridiculous prices. Reasonable cab journey from city centre in an industrial area with not much nearby, however this suited us perfectly.

Friends

10/10

Exceptional

01 Jun 2019

Verified traveler

Very good accommodations for the price that was paid. Nice shopping center nearby. Good access to Madrid.

Business Family

8/10

Excellent

22 Sep 2018

Verified traveler

great staff nice hotel but the distance required to get to Madrid without your own car, ie taxi , adds up.

4/10

Poor

20 Sep 2018

Gillian

Bad service

Hotel was clean and room ok but the service was bad the staff were so over stretched that resulted in long wait for drink and food. Breakfast service was also bad with coffee machine not working properly. Overall very disappointed as we have stopped in many Eurostar hotels and always been excellent.

Partner

6/10

Pleasant

16 Apr 2018

Verified traveler

Good location next to motorway for overnight stop on way south.
Some road noise was disturbing so request room away from the service station.

6/10

Pleasant

05 Feb 2018

Cheuk yu

Noise hotel

Even a small talk, u still can listen all of them.... all night I heard the next room ppl making of their love ... the room was good and clean except the noise from others room ... if u are looking for a qiuet place to stay this is not ur choice ... but if u can ignore all the noise here is a good price and good place for u

Partner

8/10

Excellent

06 Jan 2018

Verified traveler

Hotel great.... access ... puff

Hotel fine... but avoid on christmas time due to traffic accessing mall nearby

2/10

Poor

22 Oct 2017

Lane

EuroStars is horrible

The worst hotel chain on Earth

Nobody in my company will be allowed to stay at any of their properties anywhere

Wave ree hm them from our approved list of hotels for business trips

They are thieves and their staff are terrible Customer is last and thy don't care

8/10

Excellent

14 Oct 2017

Verified traveler

Great location, close to bus, metro and shopping and has free parking

10/10

Exceptional

10 Oct 2017

Francisco

Good & quiet hotel near Madrid

Stayed here during the South Summit 2017. Convenient location (10 min drive to La Nave), next to the highway, quiet, clean & confy.

10/10

Exceptional

07 Oct 2017

Ambrosia

Amazing hotel

Very clean, we would recommend to all familys.

Family

8/10

Excellent

08 Apr 2017

Verified traveler

Nice stay

Good for bussiness based hotel.

8/10

Excellent

11 Sep 2016

SA

one night

It is in a small area and a way from every thing! Far from all main transport and airport and you need to pay almost 50 EUR to reach to the Madrid Int. airport (Bargas) with the taxi that they ordered

2/10

Poor

11 Jun 2016

AL

Stay away.Bed bBugs!!!!

I have stayed in Spain for two weeks.This is the worst hotel I have seen.
I have chosen this hotel because of the 4 star rating and the free parking
OH boy! what a mistake.

not very nice staff.I dont want to say rude but this is kinda of normal in Spain.
They don't speak English (normal in Spain)
Room looked okay until I checked underneath the bed sheet.we found BED BUGS.
when I complained to the receptionist.she came to the room and flipped the mattress!

for those who dont know what bed bugs are?
It is very sneaky bug that hides and sting you when you are sleeping.
these bugs will not leave you unless you will get full treatment by a professional.

back to my story,
then I told her I need to leave the hotel but she insisted to show me a different room.just what? there was bug there as well.
I had to check out after 45 mins of my check-in.

4/10

Poor

02 Jun 2016

Mr.L J

Comfortable room but forget the rest!

This hotel was selected as a half-way stop between Nerja and Salamanca. An obvious business hotel but without the usual facilities expected, e.g. A bar and a decent dining room. The staff were far from professional and the food available in the dining room was worse than a roadside cafe, served by a young woman who had no idea about how to manage. It was truly abysmal! Comfortable room but that alone would never tempt us to stay there again.

Partner

8/10

Excellent

28 Feb 2016

Verified traveler

Very Good experience with this hotel.
Clean room and quite neighborhood.

4/10

Poor

21 Oct 2015

John

Never again

We booked this hotel purely for it's location, halfway point in a north / south trip of Spain. The reception staff were welcoming and the facilities were modern and adequate, that is all the positives done with! The climate control in the room room was not working, the cafeteria staff were surly, and the food is positively overpriced (13€ for a burger and a small sliced potato). This is an hotel that we would not visit again.

Partner

10/10

Exceptional

06 Oct 2015

andrew

absolutely recommended

probably the best room we had on our road trip through spain. Beautiful room, fabulous king size bed. Price very reasonable. really easy to find off motorway providing you look for AH hotel sign not Eurostar. Apparently this should be rectified soon. Take an image of the hotel and it is easy.
Very helpful staff. Loved it. Great shopping centre across the carraigeway but easily done on foot about 20 mins. Great shoe shops!!!

Partner

8/10

Excellent

17 Sep 2015

Festus Aderemi

Worth every penny

Apart from the fact that the bar/restaurant in the hotel closes around 11pm and the hotel is located close industrial estate and motorway, I cannot find any other fault. I am very pleased with the hotel and the services I received.

Partner

8/10

Excellent

19 Apr 2015

Mrs Joan

Hotel Eurostars Arenas de Pinto

The hotel was very good. The room was also very good and the beds comfortable but the standard in the dining room was dreadful. The menu was very poor. We both had fish. My husband has to send his back as it was off. We thought the dining room standard for a 4 star hotel was extremely bad.

Partner

10/10

Exceptional

20 Mar 2015

Andrew

Traveling by car with a group

I gave this hotel 5* for everything because it accomplished exactly what we were looking for and what was advertised. Parking was simple and free and the rooms were spacious (by European standards) and clean. We didn't stay for breakfast as we had to catch a flight the next morning, but were very satisfied with the hotel.

Family

8/10

Excellent

08 Mar 2015

Verified traveler

Everything was great except exit to reach hotel

The exit to reach the hotel was a little tricky. The breakfast was good and the staff helpful. The bathroom was spacious and beds comfortable.

8/10

Excellent

18 Oct 2014

P & J

No surprises, good hotel

There were no surprises as we were aware that the hotel was out of town. Although we did have a car, we
preferred to take the bus which stops just up the street from the hotel and on the other side of the overpass
when returning from Madrid. From there you have the option of taking the subway or walking approximately 40 minutes to the centre of Madrid. We preferred to walk and try out the local cafes along the way. We do recommend
the 'Hop on, Hop off' buses if you don't want to miss a thing. We only stayed four nights and would have loved
to stay longer in this beautiful city.

6/10

Pleasant

13 Oct 2014

Shirlene

The hotel was fine but located in the middle of nowhere. The only exciting place was the Outlet walking distance 5 min walk. You have to take a bus to the train station about 10 mins away and then catch the train to the city of Madrid. Remember to check the schedules in the evening back to the hotel, or you may find yourself stranded looking for a taxi because the last bus was before midnight.

10/10

Exceptional

04 Oct 2014

Ray

Comfortable

Nice hotel, friendly and helpful staff. One of the few hotels that i would always comsider to go back to.

4/10

Poor

03 Oct 2014

Russell

Very Bad Nights Sleep

One of the worst nights sleep in a hotel ever. The sounds carry from neighbouring rooms. I was woken by someone having a shower (it sounded like they were in the room showering) and then by someone sneezing! I am not a particularly light sleeper but the noises were literally if the person was in the room with you. Walls are paper thin. The cleaners also started cleaning very early. We were kept awake from 4am to 9am when we finally gave in and got up. We complained about the noise but wasn't offered anything at all.

10/10

Exceptional

29 Sep 2014

Alfredo Matheus

EXCELLENT!!!!

Wonderful Hotel, staff very kind and the room very confortable and clean

10/10

Exceptional

15 Sep 2014

swm

great accommodation

Easy to get to. Large rooms. Very clean. Secured underground parking. Highly recommend this hotel!

Family

8/10

Excellent

31 Jul 2014

Monique

great place to stay

easy. fast. great place to stay. will stay when returning to pinto for work.

8/10

Excellent

08 Aug 2013

Veronica

Excellent stop off enroute north to ferry.

The hotel was exactly what we wanted - very close to the motorway - in the southern environs of Madrid - easily located. Accommodation of a high standard - even honoured the promise of two executive rooms and a bottle of champagne for each We were offered underground parking but chose to park right by the door to reception which seemed perfectly safe. Staff efficient and helpful. Restaurant food was a little pricey

8/10

Excellent

29 May 2013

Michael

Quite ok for the price

Overall good for the price. Free wireless was not the fastest but working. Convenient free parking. Rooms have enough space and are well maintained. Next to a highway, so noise could be an issue. Have not tried breakfast (additional fee). Not easy to find on the first try as it has \"NH Hotels\" all over on the outside.

8/10

Excellent

14 Apr 2013

Verified traveler

Excellent choice for those with a car.

I'm not a huge fan of the ultra modern style of this hotel. It feels rather cold and stark. The other issue that is related, is the choice of materials that were used in finishing the interior. Everything has a hard smooth finish and there is absolutely no carpet anywhere in the building. This can create some noise problems.

For instance, we were on the first floor at the end of a very long hallway quite far from the lobby, but because of all the hard surfaces, we could hear voices as if they were right outside our door. It wasn't so bad because we spent most of our time downtown, not in the room.

Having said all that, I really can't complain. The price was excellent and, with our car, we were very close to a \"Cercania\" station for cheap rides into the city. BTW, if you choose to do the same, I recommend using the \"Getafe Industrial\" station, not the \"Pinto\" stn. They are about equal in distance from the hotel, but Getafe Industrial is just inside the next zone so it's a cheaper fare, plus you will have fewer parking problems.

Partner

10/10

Exceptional

02 Nov 2012

D&J

Convenient to motorway for overnight stay

This was our third overnight stay in the past year, for breaking the journey to and from the south of Spain. The staff are helpful and pleasant and the hotel very clean and comfortable. Our only minor niggle is that the room lighting is rather dim, and we have problems adjusting the air conditioning to get the room cooler. In the end, we just turn it off. 24deg is too hot to sleep in.

10/10

Exceptional

06 Feb 2012

Verified traveler

superb service and modern. an excellent stay

very modern and well decorated hotel. Staff who make any issues seem like nothing and try to solve them as quick as possible. i really enjoyed my stay. sofas and armchairs in the rooms made it more relaxing and the size and comfort of the bed was amazing. i would definately recommend it.

8/10

Excellent

30 Jan 2012

Verified traveler

Nice hotel but out of the way

Nice and clean hotel, but some distance from just about everything. It's OK if you have a car but if you're planning on walking, this hotel might not be the right one for you.

10/10

Exceptional

01 Jul 2026

Bárbara

todo muy bien, cerca ce centro comecial, personal super amable, el desayuno de 5 estrellas¡¡

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Maria Claudia

Quarto limpo, equipe muito educada. , bom café da manhã .

Partner

8/10

Excellent

02 Jun 2026

Manuel

El hotel estaba muy bien, lo único si no tienes coche es la localización, que no hay muchas cosas cercanas de servicios, como mucho el centro comercial Nassica a unos 25-30 mins andando

Self

8/10

Excellent

30 May 2026

luigi

Camera Pulita e gestito bene unico problema è stata la vicinanza a una zona piena di traffico quindi piuttosto rumorosa ed è necessario avere auto per qualsiasi cosa

Self

10/10

Exceptional

17 Apr 2026

Juan

Habitación limpia y amplia. El desayuno muy bueno y el servicio de restaurante e la noche tenía pizza, hamburguesas entre otras cosas

Business

10/10

Exceptional

28 Jan 2026

Manuel

Si, todo muy bien.

Business

10/10

Exceptional

04 Jan 2026

Alexandra

Maravilhosa !!!

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Cristiane

Excelente estadia. Quarto limpo, cheiroso e confortável.

Friends_and_family Family

8/10

Excellent

09 Nov 2025

Lia

Ok para um fim-de-semana!

Friends_and_family Family

10/10

Exceptional

15 Aug 2025

Yalmi

Bel hôtel, personnel très amical et serviable, la chambre était très propre et il y avait beaucoup de variété pour le déjeuner.

Leisure Partner

6/10

Pleasant

30 May 2025

Antonio

Maybe at the time, this was a 4-star hotel, but not anymore. The executive suite has a bed made of springs and a terrible pillow. Terrible back pain. Despite this, the room is nice and allows one to relax. Nice restaurant service. Breakfast was generous in variety, but the quality didn't seem that good.

Business

10/10

Exceptional

24 Mar 2025

lorenanena****

Súper limpio seguro buena limpieza personal amable súper recomendado

Leisure

10/10

Exceptional

12 Mar 2025

Maria

Muy limpio

Business Self

8/10

Excellent

29 Jan 2025

ERIC LOUIS

Todo en orden. Un poco sorprendente que te cobren nada más llegar. Eso no me ha gustado y no obstante que te ofrezcan hacerte socio de la cadena. Poco comercial la verdad…

Business Self

2/10

Poor

14 Dec 2024

jose

Horrible, el agua salia sucia, la calefaccion no funcionaba, agua de ducha con poca presion y fria

6/10

Pleasant

23 Nov 2024

Julien

Le petit déjeuner était pas prêt à 100% à 07h00 heure d ouverture

Business

8/10

Excellent

30 Sep 2024

Alejandro

Perfecto para una noche

8/10

Excellent

20 Sep 2024

Dieter

Good hotel, but wish it was more quiet

Nice hotel with unique private parking.
Close to Ciemposzelos.
Try and get a room far away from the lobby because it gets noisy and rooms are not soundproof.

Business

8/10

Excellent

21 Jul 2024

Salvatore

Bel hotel ma strutture e ristoranti sono lontani

Business

10/10

Exceptional

20 Jul 2024

José

Recomendable para cualquier tipo de viaje

Hotel muy tranquilo, con mucha limpieza y desayuno muy variado y de mucha calidad

Friends_and_family Family

8/10

Excellent

17 Jun 2024

Thiago

Boa opção

Gostei, a cama não era muito confortável, mas o quarto era grande

Partner

6/10

Pleasant

17 Jun 2024

Monica

El hotel es carísimo para lo que ofrece (entorno feo en un polígono), lo único bueno es que está cerca del parque Warner. Las habitaciones apestaban a tabaco añejo y había quemaduras en las cortinas, a pesar de estar prohibido fumar.
El baño estaba anticuado y con el suelo de la bañera abollado y la silicona de las juntas marrón.
El domingo tras el check out la terraza al lado de la entrada principal estaba sucísima con vasos y botellas sucias en las mesas (eran las 11:30). El personal correcto, sin mucho más. Lo bueno el parking gratis y el acceso rápido a la autovía y un centro comercial cercano.

Leisure Family_with_children

8/10

Excellent

04 Mar 2024

DIEGO GERMAN

Nos encanto, excelente todo, solo le falta gimnasio. Es un hotel ubicado en una zona industrial y se hace necesario sostener la actividad fisica para descargar las presiones laborales, mas en estos momentos que se considera indispensable para prevenir enfermedades y mantener una buena salud equilibrada.

Friends_and_family Family

10/10

Exceptional

26 Dec 2023

Yonathan

En familia con niños

Hotel cómodo para estancias cortas

Friends_and_family Family

10/10

Exceptional

05 Dec 2023

Iulian

Bon pour viage d'affaires.

Court sejour pour travail. Proche de mon centre d'interet. Amplacement pre d'une autoroute, donc facile de bouger vers Madrid.

Business

2/10

Poor

28 Oct 2023

Mauricio

Horrible estadía

He llegado con mi pareja y me he encontrado con dos camas en lugar de una matrimonial y de reposo las camas no unían bien horrible Incómodo para dormir cero recomendable porque aparte llame a la recepción y no dieron la más mínima respuesta para solucionar

Partner

10/10

Exceptional

05 Oct 2023

AISOR

Esta muy bien el hotel, lo único inconveniente es que es lejos del aeropuerto y de la ciudad, las opciones de transporte público son pocas y el taxi es caro por lo lejos

Leisure Family

4/10

Poor

29 Sep 2023

Federico

Muy ruidoso, la insonorización brilla ir su ausencia

Business

10/10

Exceptional

14 Aug 2023

Edgar Eduardo

Me ha gustado mucho

Leisure

10/10

Exceptional

20 Jul 2023

Salma

Propre, chambre spacieuse, petit dej varié, personnel sympathique

Leisure Family_with_children

10/10

Exceptional

11 Jul 2023

Marcus

Alles perfect.

Sehr sauberes Zimmer, sehr sauberes Bad.
Das Personal ist stets freundlich und hilfsbereit.
Das kontinentales Frühstück ist sehr reichhaltig und frisch.
Ich komme immer wieder gerne.

Business

2/10

Poor

03 Jun 2023

Verified traveler

Servicio poco competente

Business

10/10

Exceptional

12 Apr 2023

Enrique

Todo bien

Leisure Family

10/10

Exceptional

18 Dec 2022

Brayan

La puerta del baño de la primera habitación estaba en mal estado y la tv no funcionaba. Pero por lo demas todo genial

Leisure Partner

6/10

Pleasant

19 Sep 2022

Sabir

Dommage

Petit déjeuner excellent et parking gratuit. Par contre le reste n'es pas digne d'un hotel 4 étoiles. Climatisation bruyante, couette trouée, matelas pas confortable du tout. Le lavabo dans la salle de bain été bouché. Dommage...

Partner

6/10

Pleasant

09 Sep 2022

Jose Ignacio

No repito

Al personal le hace falta un curso intensivo de educación y trato al cliente

Business

10/10

Exceptional

28 Jul 2022

Antonio Eusebio

Moderno y agradable

Habitaciones modernas, amplias y limpias. El baño tenía de todo lo necesario (geles, champús, cremas, etc). La atención al cliente muy eficiente y correcta. Por poner un defecto sería que la habitación estaba orientada hacia la autovía y , a pesar de que estaba bastante insonorizado, se oía el paso de los vehículos.

Partner

10/10

Exceptional

14 Jul 2022

Vivian

El desayuno es buenísimo

Leisure Family_with_children

10/10

Exceptional

04 Jul 2022

Víctor Ionel

Instalaciones limpias y de diseño contemporáneo.

4/10

Poor

23 Jun 2022

Carlos

Gostei por ter estacionamento grátis.
Não gostei :
Cama muito dura, velha.
Wi-Fi não funciona, sem sinal
A televisão só pega um único canal.
O hall do segundo piso estava com um cheiro muito desagradável.

Leisure Family