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Cielo Madrid Studios

Madrid · Spain

Calle De Matilde Hernã¡ndez 40View location

8.8/10Excellent398 Reviews
Cleanliness9.2/109.2
Comfort8.8/108.8
Condition9.4/109.4
Value8.2/108.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cielo Madrid Studios

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This aparthotel also features a communal living room, tour/ticket assistance, and a banquet hall. Featured amenities include a business center, express check-in, and express check-out.

Self parking (subject to charges) is available onsite. Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens. Complimentary wireless internet access keeps you connected, and 38-inch flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, and housekeeping is provided once per stay.

Distances are displayed to the nearest 0. 1 mile and kilometer. Palacio Vistalegre - 0. 9 km / 0. 6 mi- Madrid Río - 2 km / 1. 3 mi- Sala La Riviera - 3. 4 km / 2. 1 mi- Puerta de Toledo - 3. 5 km / 2.

1 mi- Islazul - 3. 5 km / 2. 2 mi- El Rastro - 3. 6 km / 2. 3 mi- Matadero Madrid - 3. 8 km / 2. 4 mi- Madrid Amusement Park - 3. 9 km / 2. 4 mi- Almudena Cathedral - 4 km / 2.

Read more about this hotelShow less

5 mi- Madrid Zoo Aquarium - 4. 1 km / 2. 5 mi- San Miguel Market - 4. 2 km / 2. 6 mi- Príncipe Pío Shopping Center - 4. 2 km / 2. 6 mi- City Hall - 4. 3 km / 2.

6 mi- Royal Palace of Madrid - 4. 3 km / 2. 7 mi- Plaza de la Villa - 4. 3 km / 2. 7 mi. The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 20. 7 km / 12.

9 mi Located in Madrid (Carabanchel), CIELO Madrid Studios is within a 10-minute drive of Plaza Mayor and El Retiro Park. This aparthotel is 3 mi (4. 9 km) from Royal Palace of Madrid and 3. 2 mi (5. 2 km) from Puerta del Sol.

Located in Madrid (Carabanchel), CIELO Madrid Studios is within a 10-minute drive of Plaza Mayor and El Retiro Park. This aparthotel is 3.2 mi (5.2 km) from Puerta del Sol and 3.7 mi (6 km) from Gran Via.

Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens. Complimentary wireless internet access keeps you connected, and 38-inch flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, and housekeeping is provided once per stay.

Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a debit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property is professionally cleaned
  • Optional fees
    • Self parking fee: EUR 12 per day
    • Nearby parking fee: EUR 12 per night (1312 ft away)
    • Housekeeping fee: EUR 25 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Palacio Vistalegre 0.9 km / 0.6 mi
Madrid Río 2 km / 1.3 mi
Centro Comercial Plaza Rio 2 3.2 km / 2 mi
Madrid Arena 3.4 km / 2.1 mi
Sala La Riviera 3.4 km / 2.1 mi
Puerta de Toledo 3.5 km / 2.1 mi
Islazul 3.5 km / 2.2 mi
El Rastro 3.6 km / 2.3 mi
Matadero Madrid 3.8 km / 2.4 mi
Madrid Amusement Park 3.9 km / 2.4 mi
Almudena Cathedral 4 km / 2.5 mi
Madrid Zoo Aquarium 4.1 km / 2.5 mi
San Miguel Market 4.2 km / 2.6 mi
Príncipe Pío Shopping Center 4.2 km / 2.6 mi
City Hall 4.3 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 20
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Wi-fi
  • Lift access
  • Garden
  • Banquet hall
  • Business centre
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Cielo Madrid Studios

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Cielo Madrid Studios

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Cielo Madrid Studios

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR QUEEN BEDAPARTMENT • SUPERIOR QUEEN BEDAPT.QN-SU

    Photos are not available for this room type.

    Cielo Madrid Studios

    APARTMENT SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Cielo Madrid Studios

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR WITH DOUBLE BEDAPARTMENT • SUPERIOR WITH DOUBLE BEDAPT.DB-SU

    Photos are not available for this room type.

    Cielo Madrid Studios

    APARTMENT SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Cielo Madrid Studios

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Cielo Madrid Studios

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Cielo Madrid Studios

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Cielo Madrid Studios

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Cielo Madrid Studios

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

    Photos are not available for this room type.

    Cielo Madrid Studios

    STUDIO CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO COMFORTSTUDIO • COMFORTSTU.OM

    Photos are not available for this room type.

    Cielo Madrid Studios

    STUDIO COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU

    Photos are not available for this room type.

    Cielo Madrid Studios

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Cielo Madrid Studios

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Cielo Madrid Studios

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Cielo Madrid Studios

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cielo Madrid Studios

8.8
Excellent
398 Reviews
Cleanliness
9.2 /10
Comfort
8.8 /10
Condition
9.4 /10
Value
8.2 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
07 Jul 2026
Martha
Our room was just too small for 4 people. Overall okay.
Family_with_children
8/10
Excellent
21 Jun 2026
Whitney
The room was very clean and modern, WiFi worked great, air conditioning/heat was perfect, it has a very nice shower (with shampoo and body wash), and the unit had many amenities like a nice kitchenette stocked with all the necessities (such as a Nespresso machine and capsules, and a hair dryer). The room layout was a little cramped and oddly shaped, but it was comfortable. It was pretty quiet aside from some street noise and some other guests I could hear from time to time, and when the cleaning staff was doing the other rooms they were a little loud. They even came into my room on accident but were very nice about it. The building felt safe (although there wasn't a safe/lockbox in the room that I found). You need a code to get in the building and a key to go up the elevator. The neighborhood felt a little iffy for me when I arrived alone at night, but I didn't have any negative experiences. There are some restaurants and convenience stores nearby. Check in was slightly inconvenient- you have to type in one number to get in the building and then another to check in at a machine to get a key. I loved the rooftop during the day and at night - lots of chairs and tables up there (views aren't anything special but there's nice decor). Not sure I'd stay again but it is very convenient if you're going to a concert and it was only 20-30 by taxi to the airport (or about an hour by bus/metro). The metro into central Madrid took about 40 minutes and felt safe and generally convenient.
Self
10/10
Exceptional
04 Jun 2026
Max
Ideal location, 20 minutes from most attractions and airport. Contactless check in was ideal and room was modern and clean. Thanks again!
10/10
Exceptional
02 Jun 2026
AMAURIS
Solo recomiendo limpiar los retornos de los aires acondicionados, en la habitación del primer piso(18) este está súper sucio. En lo demás el hotel tiene buena ubicación, muy limpio y el personal que está presente atiende sin ningún problema.
Friends_and_family Family
10/10
Exceptional
25 May 2026
Joan
Very good
6/10
Pleasant
17 May 2026
Jenifer
The location was horrible and very far from any touristic zone
Family
10/10
Exceptional
15 Apr 2026
Herminio
Excelente
10/10
Exceptional
14 Apr 2026
Kamleshkumar
Hotel with nice bedrooms and clean bathrooms compared with other hotels in our Spain visit. We stayed only 1 day but we loved this hotel with amenities.
4/10
Poor
27 Mar 2026
Makahla Naima
The property is miles away and nowhere close to main attractions. You either drive or Uber to and from the hotel to visit
Family
6/10
Pleasant
24 Mar 2026
David
The check in process is horrible. It's automated, there is no one there to help with anything and they charged me 100e extra just to print out a key so I could get into the room. This was my first and last time staying there.
Self
10/10
Exceptional
03 Mar 2026
Jennifer
Really nice place, spacious & the luxury of having 2 bathrooms os a luxury, highly recommended
Friends_and_family Friends
10/10
Exceptional
16 Jan 2026
Jonathan
Fantastic experience! Great guidance for self check-in. Clean and stylish rooms. Bedroom with very comfortable large bed.
10/10
Exceptional
22 Dec 2025
Otmane
It was a great stay even for few hours. We got there late and we had to leave early for our flight but everything was in order. Clean, easy access and the welcome kit. I’d definitely come stay there next time I’m in Madrid.
Thank you
Leisure Family
8/10
Excellent
11 Oct 2025
David
Good hotel for our family stay. 10 min walk to metro and then 30 mins on metro to zoo and city centre. Hotel is clean and modern and digital check in works well. Room was spacious enough with modern shower, TV and kitchen area. Only negative was we were not told about pre booking parking so arrived to no spaces and had to park in more expensive parking a few streets over. General area is a ok and supermarket is 5 mins walk
Friends_and_family Family
2/10
Poor
03 Sep 2025
Marezel
I like Cielo Madrid because it’s clean, spacious room , beautiful rooftop .easy communication with staff even they don’t have a front desk in person. It is 1 block from Metro station. Though it’s not in the center of Madrid but it is very accessible with train and bus. If I come back to Madrid I definitely stay here.
Friends_and_family Family
2/10
Poor
13 Aug 2025
Obed
Esta fue nuestra peor pesadilla no lo recomiendo
Business Family
10/10
Exceptional
05 Aug 2025
elio
Excelente really clean en beautiful place
Business_and_leisure
10/10
Exceptional
21 Jul 2025
Cruskaya
Excellent property, clean, well design and spacious rooms
Leisure Family
6/10
Pleasant
23 Jun 2025
Rodney
Cielo Madrid studios is a 3 star choice. The reception hours are limited so if you get there after hours, the staff will give you a code for the door. It is then up to you to electronically check in and be given your room card. We were initially confused about the process but then found the language tab to get the English version.

We stayed 3 days and did not get room service. Would have been nice to get a change of towel. Not sure if this was a point we missed with having to put a sign on the door to do so but couldn’t find anything in the room.

The rooms are clean and modern. Bathroom small but functional albeit the fan that continually turned on when you moved.

This is not an upmarket area of Madrid. It is marketed as the SOHO of Madrid. We found some gorgeous places to eat about 5 mins away which weren’t the Hungry Jacks or commercial choices. Really good food with attentive staff.

Leisure Partner
10/10
Exceptional
12 Jun 2025
Gabriel
Great studio
10/10
Exceptional
20 May 2025
Myriam
Super studio, très bien équipé, propre et confortable. Le seul hic pour notre part nous étions là studio #11 près de l’escalier et l’ascenseur et c’était un peu bruyant.
Friends_and_family Family
10/10
Exceptional
06 May 2025
Ahmad
The room was clean and nice but there was no daily cleaning and we had to go get clean towels from a locker.
Friends_and_family Family
10/10
Exceptional
06 Apr 2025
Louis
Very clean apartment. Quiet part of town.
Leisure Family
6/10
Pleasant
27 Mar 2025
Verified traveler

Mixed feeling - Self service that needs a lil more

Property was clean, looked well maintained, provided the basics in the room however it lacked information and support you would need to know when travelling.

It is all self serve and they had no checkin or help desk. Our room was meant to be assigned 24hrs prior but ours was assigned a couple hours before we were arriving, if you didnt have wifi, you wouldnt be able to access instructions to get into your room.

We had no information on how to get towel and supplies replaced in the room while there.

No info on where to go if you need help/if you need your card replaced etc.

Self service is great and you randomly run into one of the staff in the mornings but if u dont run into them, you dont know where to get stuff.

Friends_and_family Family
10/10
Exceptional
02 Feb 2025
Courtney
Clean and comfortable
10/10
Exceptional
19 Jan 2025
William
The property is very nice. Loaded with business travelers.
Did not care for the Security Deposit required, however that keep the clients on the up and up. Mostly fully automated lighting in the whole building. Beautiful rooftop common area for spending quality time. Overall, A Very Nice Hotel.
Leisure Family
10/10
Exceptional
06 Jan 2025
Phuc
Overall, i enjoyed my stay in Madrid. The hotel/studio was at a good location for me to get around the city and to my next destination.
Leisure Friends
10/10
Exceptional
21 Dec 2024
Danay
The hotel was clean and conveniently located near a metro station, with comfortable rooms that made for a pleasant stay. While there was no daily service, it wasn’t an issue for me. However, parking was challenging, as I had to park far from the hotel. On checkout day, my room keys were deactivated at 11 am, which delayed retrieving my bags. Despite these minor inconveniences, it was a good value for the price paid.
Leisure Family
6/10
Pleasant
12 Nov 2024
Verified traveler

Still under construction.

The shower had no doors installed so the entire bathroom floor got wet. There is a motion detector spotlight that you can’t turn off and is extremely sensitive. Every time you move in bed the light turns on. The room is nice, but it seems like it’s brand new and finishing touches are not complete. They should have waiting until it was finished to rent it out.
Partner
8/10
Excellent
09 Sep 2024
Marvin
Unable to sleep past7am due to noise coming from construction adjacent to hotel
Leisure Family
8/10
Excellent
03 Sep 2024
Richard
Very nice place to stay with 2 teens, plenty of room everything was well taken care of in the unit.
Leisure Family
8/10
Excellent
04 Aug 2024
Sara
Nice
10/10
Exceptional
31 Jul 2024
Roxanne
Great
Leisure Self
8/10
Excellent
25 Jul 2024
chantal
It is a little bit far from downtown and in an average community. A lot of smell of garbage all around the street. Not far for a grocery store and subway station 45 min to the train station and about same for the air port. Easy acces. I feel secure staying there.
Friends_and_family Family
8/10
Excellent
20 Jul 2024
David
They do not communicate well with the client, and they do not come and clean the room.
Business_and_leisure Family
10/10
Exceptional
20 Jul 2024
Georgia
We love our stay! We'd definitely come back!
Friends_and_family Family
10/10
Exceptional
02 Jul 2024
Luke
Very nice hotel. Easy check in. Rooms were lovely!
Leisure Family_with_children
10/10
Exceptional
01 Jul 2024
Cecile
The hotel was perfect, great value for money!1

It is a shame that the location is not the best. It seems to be in a not so great area of town.
Leisure Partner
10/10
Exceptional
29 Jun 2024
Carolina
Amazing stay with children. With the convenience of a large grocery store 4 min walk.
8/10
Excellent
27 Jun 2024
Hector
The hotel was excellent and comfortable.
Leisure Family
10/10
Exceptional
17 Jun 2024
Kimberly
Centrally located
Leisure Family
6/10
Pleasant
16 Jun 2024
Duvan
PARKING WAS AN ISSUE, NO PARKING AT ALL, YOU HAVE TO FIND A PARKING IN THE NEIGHBORHOOD AND DID COST ME 36 EUROS, IS CONTACTLESS PROPERTY, NOBODY AROUND TO HELP YOU OUT
Leisure Family
6/10
Pleasant
13 Jun 2024
Sonia

Ok hôtel

Overall ok but poor checking
Business
6/10
Pleasant
13 Jun 2024
Sonia

Overall ok but poor checking

Overall ok but poor checking
Business
4/10
Poor
10 Jun 2024
Murat
They don’t have dishwasher in the apartments. How can I trust handwashed silverware, cups, and dishes? This is a serious health issue.
Leisure Family
10/10
Exceptional
07 Jun 2024
Jessy
Propiedad está muy bien. Lo único fue usar la estufa,
Leisure Family
10/10
Exceptional
27 May 2024
Yelena
La propiedad está muy buena lo único es que queda retirada del centro
Leisure Family
6/10
Pleasant
24 May 2024
Yi
Check in was inconvenient as there is no reception, and the check in machine has a bug that I filled out info twice before it gave me the room key. The unit is clean and modern, albeit tiny. There is no condiments or cooking oil if you are planning to use the kitchen. It is good for single or double occupancy but too small for a family.
Friends_and_family Family
10/10
Exceptional
20 May 2024
Nikisha

Great Hidden Gem

It is a very modern hotel in the middle of a busy neighborhood. We really liked it. The second bathroom was definitely a bonus for us. The communication could have been better but that in no way takes away from our stay. The receptionist is also one of the housekeepers and so if you arrive before check-in you will need to ring the bell to get in. Our email stated that we would receive check in codes 24 hours prior to check-in time but we received them after check-in time. However, there are lockers on site to store your luggage if you arrive too early. Just know that they cost a refundable 1Euro. It was a holiday and banks were closed so we had a time trying to get coins. We finally used our card at the ATM, which charged an exorbitant price and then bought something from the corner store. We would definitely stay here again.
Business
4/10
Poor
17 May 2024
Carol

Far from madrid center

The suites building was nice but the location or area its shady. Several uber drivers told us to be careful during the night. To go to the Madrid center area (main attractions) you need to take uber or taxi ($16 or 14 euro approx). There was no one attending the front desk only a machine. Only one day we found someone and we asked for additional towels and indicated they were located in a drawer on the lobby. If you are staying one or two nights for work its ok but more nights with family i will recommend staying closer to Madrid center.
Friends_and_family Family
8/10
Excellent
28 Apr 2024
Douglas
The hotel is very nice and modern. It was comfortable and clean. It was conveniently located a short distance from a Metro station. Entrance was via a door code given to you earlier in the day and a code was provided to acquire the room key from a machine. You’re required to authorize 100 euros on your credit card as a deposit against any damage to the room. No money was actually withdrawn from my account. They had lockers to store luggage if needed that required a coin, which was returned when you opened it with the key. Fortunately when we checked in there was someone at the desk to help me in my jet-lagged state to get the room key and deal with the luggage lockers. The two employees we dealt with were very helpful, but often there was no one there.
Friends_and_family Family
8/10
Excellent
09 Apr 2024
jacob

Clean with no frills

It was convenient for the night. Clean. No frills. Close to train and public parking garage. Rooftop area is nice chill spot.
Friends_and_family Family
8/10
Excellent
06 Apr 2024
Nicholus
Overall the property itself was as described - fit our family well as we had 5 people. Property was clean and maintained. Parking was right across the street - very easy and convenient. Used as a hub for us to make day trips to surrounding cities.
Business_and_leisure Family
6/10
Pleasant
30 Mar 2024
Ana

Better than we thought it would be.

Last minute booking. Didn’t know what to expect, but would say exceeded expectations really. Not in the greatest of areas, but within easy reach of the centre with a metro station within 10 mins walk. Tidy, modern rooms, friendly staff.
Friends_and_family Family
10/10
Exceptional
10 Mar 2024
Steven

Great Hotel Among Locals

For those of you who want a room in the center of it all, this is not the place for you, but it was perfect for us because we like living among the locals and o not mind a short subway ride. I highly recommend CIELO Madrid Studios. The hotel is in a local blue-collar neighborhood with a terrific selection of restaurants, supermarkets, bars, barbershops, nail salons and friendly people.

We stayed in the Cuzco room which comes with a kitchenette, ample closet space, a microwave, safe (albeit tiny) couch and comfortable bed.
The only correction I would add is better check-in communication. We did NOT receive instructions twenty-four hours in advance as advertised and that made us uneasy. We were lucky enough to be allowed in by a guest and during our six-hour wait was able to use the rear area to work and relax as that area had desks, a bathroom and storage lockers. The hotel is absolutely stringent about prohibiting early check-ins so when we left early we made a point of communicating that we left at 7:00 am and recommended that our room be cleaned first so as to allow an early check-in for a subsequent guest. The hotel should consider allowing early arriving guests entrance to the first floor while they are waiting.

All that said, this hotel will be first on our list for our future flights to Madrid.
Friends_and_family Family
8/10
Excellent
23 Feb 2024
Deerasinghe Arachchige G S
Very easy check-in and check-out policy. Everything is self service, and since we arrived quite late, we just let the team know through the contact number they provided (very fast responses too). We wanted to leave our bags in the very convenient lockers by the lobby after checking out, and they provided us with a new access code to get back in the building. Room was nice and spacious, though the bed was not as big as what we expected. We went off-season, so it was pretty quiet despite being on the ground floor right next to the street. We were warned in advance that we were being given a wheelchair-accessible room (just the way it turned out, not that we needed this) where the shower area was not fully complete in the realised design. It was quite difficult to keep the water from getting everywhere, but this may be one of the issues they're working on fixing.
Leisure Friends
8/10
Excellent
19 Feb 2024
Adi
so far everything is very nice, only missed the washing machine which is something primary for staying with the family.
Leisure Family
10/10
Exceptional
21 Nov 2023
Silvana
The place are fantastic
8/10
Excellent
17 Nov 2023
Timothy
The hotel was perfect for what we needed. It was clean but our room smelled like someone had smoked in it and it was cleaned, but there was some residual smell. Other than that it was great! A few minute walk to the subway station, a bakery and several small restaurants even closer than the subway station. The staff was very friendly and the hotel felt secure as the front door to the building was locked behind your hotel room key as well.
Leisure Partner
4/10
Poor
14 Nov 2023
Eduardo
Excellent property but FALSE ADVERTISING on Location. Address on booking website shows a Very Central location of Puerta del Sol, the main plaza in Madrid, not the case. This apartment is located WAY southwest of the city. The apartment itself was excellent, very modern and clean. Except for the broken elevator for 2 days. The location has a Subway 7 mins away(Oporto) but DEFINITELY not Puerta del Sol. You're given the exact address 45 mins before 2 pm check in :(
Leisure Self
8/10
Excellent
22 Oct 2023
Cesar
Las facilidades son muy buenas y cómodas. La persona responsable en las facilidades fue muy amable y atenta.
Recomendamos que en la ducha de la habitación A2 se coloque algo que contenga el agua de la ducha ya que. Se moja mucho el piso del cuarto.
Partner
10/10
Exceptional
05 Oct 2023
John
Good value for the money.
Leisure Family
10/10
Exceptional
10 Jul 2023
Denis
Me agrado mucho el diseño y las comodidades que facilitaron nuestra estancia
Leisure Family
10/10
Exceptional
04 Jul 2023
Paola
The property is newly renovated. Our apartment was not very big but was new, clean, and perfect. The beds were comfortable, the AC was working perfectly, and everything was very clean and new. The area is not too close to the center, but we had a car, which was perfect for us. I think there is public transport nearby. Perfect stay. Thank you!!
Leisure Family
8/10
Excellent
24 Apr 2023
David
Busy working class type neighborhood. Some tourists. Easy train to Centro and airport.
Room was very comfortable and modern.
Self
6/10
Pleasant
08 Apr 2023
Julie

Lovely apartment but very noisy

Very nice property but such a noisy location plus hear everyone else in other apartments. Loved the layout overall.
Curtains too short in bedroom and falling off. Advertise the fact the tiles in bathroom are designer but other itemw seemed tatty and cheap.
Great for links to metro tho and car was safe. Great distance for coffee in morning
Friends_and_family Family
8/10
Excellent
23 Sep 2022
Verified traveler

A nice “Ikea” hotel in a very far-off location

Pros: Brand new apartment-suites hotel, Ikea type. Comfortable bed and shower.
Cons: No cleaning service nor changing towels during stay. Kitchen did not work. Only person on site needs to be more friendly. Location is far away from touristic attractions, did not feel safe, although 4 blocks from Oporto metro station.

Partner
10/10
Exceptional
10 Sep 2022
Nuno

Great apartment

Excelent. The apartment was superb. The location was great very near the city center. Parking was available on the street and i had a direct view to it from the apartment.
Friends_and_family Family
10/10
Exceptional
13 Jul 2022
Bryan
Very nice small hotel, the studio was very clean and accommodating.
Leisure Family_with_children
10/10
Exceptional
27 Jun 2022
Christian

Nice aparthotel

Clean nice apartment. Comfortable beds. Internet was just so so. Good location.
Friends_and_family Family
8/10
Excellent
07 Jun 2022
Laura

Modern and clean with some communication issues

The studio is very clean and we particularly liked the rooftop terrace where we brought our dinner and ate there. There were some minor annoying points. Before arriving we had to register our passport details, however we were sent a link where property owners had to register their properties and everything was ONLY in Spanish. After sending several messages asking for help and the correct link, we were just repeatedly told to register.. Also, there were no towels in our room, but that was promptly fixed. The property is modern and nice, deposit boxes are there for late check-in and check-out options. Overall, we would stay there again in the future.
Partner
10/10
Exceptional
21 May 2022
Verified traveler

Nice apartment within easy reach of metro/bus

A nice modern apartment at affordable price, with easy access to local shops and cafes and some restaurants.
Metro (Oporto) is 10 mins walk and various bus lines nearby, making it easy to travel without a car.
The metro network is fast and easy to use, so highly recommend for getting in/out if the Madrid Center.

Room is comfortable and quiet. Cooking facilities are pretty good and some free coffee/tea/sugar/washing liquid left for you.

Wifi worked in room 2 very well, and TV had Netflix and other apps preloaded, so you could enter your username/password if you have this at your own home. Just remember to log out before leaving!

Shower very nice and warm.
Aircon works very well and doesn’t need to be on all the time (good insulation) and is quiet when operating.

Front desk friendly and helpful at checkin, although the instructions are excellent in advance of arrival so easy to check in when no-one at front desk (not a 24hr desk).

Nicer than many hotels of higher price.
Business
10/10
Exceptional
22 Apr 2022
Verified traveler
went to Madrid for a week, the location is amazing, just a quick walk to the metro, near a supermarket so can easily get food. the studio apartment was modern and comfy, the staff easily booked us a taxi back to the airport. highly recommend
Partner
10/10
Exceptional
21 Apr 2022
Laura
Absolutely 5 stars place was immaculate, staff were fantastic, cleaners were the best I’ve ever seen in a hotel/apartment. Place was spotless. Area is a little bit out the way but easy enough to get to by metro. Would definitely return. Roof top area was the best part loved it.
Leisure Family_with_children
10/10
Exceptional
10 Apr 2022
Kendra
We really liked this hotel! It was sparklingly clean and comfortable. It's a short walk to the metro station and easy to get to city center from here. It's not my favorite neighborhood in Madrid, but it had everything we needed including a nearby supermarket and restaurants. Overall this place is a great value for the money and we can definitely recommend it!
Leisure Partner
10/10
Exceptional
25 Nov 2021
Eric

Madrid Awesome Apartment Stay

Beautiful place with a kitchen to cook. We loved everything about it except the wifi never worked in our room so we had to go to lobby for internet.
Partner
8/10
Excellent
09 Jul 2026
janice
Fint rum ligger lite avigt till.
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Ivan
Limpieza excelente, buen trato del personal, parking subterráneo junto al lugar por 12€/día y ubicación muy buena para ir al centro. Cocina sencilla pero bien equipada. A pesar de haber 38°C en el exterior, el apartamento muy bien climatizado. Por poner un pero, el colchón de la habitación algo duro. Ha sido un lujo de estancia. Volveremos.
Family_with_children
10/10
Exceptional
08 Jun 2026
Alberto
Excelente alojamiento cerca del Palacio de Vistalegre
Friends_and_family Family
6/10
Pleasant
20 May 2026
Arturo
Muy bie. Todo un poco en la
Entrada de enredo para el chekqui
8/10
Excellent
05 May 2026
Janne
Bra storlek på lägenheten, bra kyl och kokmöjligheter.
Vi gillade kunna äta och dricka uppe på terrassen.
Flera små barer och restauranger i närheten.
Bara 50 minuters promenad till Plaza Mayor.
Friends_and_family Friends
8/10
Excellent
16 Feb 2026
Jose manuel Beltran
Habitacion excelente, muy limpia, pero del personal no puedo decir nada porque los dos dias que estuve no vi a nadie, de hecho el cheking fue en una maquina que te daba las llaves y cuando nos fuimos las dejamos en un buzon.Todo automatico y facil. Buen sitio.
Business Partner
10/10
Exceptional
06 Jan 2026
Juliana
Local novo e acomoda muito bem. Nas ruas próximas ao hotel é fácil de estacionar e a área é tranquila.
Friends_and_family Family
10/10
Exceptional
09 Dec 2025
Marcos Antonio
Todo en perfecto estado
Business
10/10
Exceptional
08 Dec 2025
Adriana
La habitación contaba con horno, refri, utensilios. Se encontraba limpia y en muy buenas condiciones. Tenía un evento en vista alegre y fue muy conveniente su ubicación
Self
8/10
Excellent
07 Dec 2025
NEIZAN
Todo ok
6/10
Pleasant
21 Nov 2025
Bjoern
Leider hat das Hotel kein Parkhaus.
Reception nicht bedient, Infos nur per Telefon.
Self-Checkin am Automat.
Zimmer und Küche sauber.
Business
10/10
Exceptional
03 Nov 2025
Frédéric
Appartement moderne, très bien équipé.
A proximité du métro pour visiter Madrid en toute tranquillité.
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Ramon
habitación amplia, limpia, silenciosa. Excelente relación entre calidad y precio
Business
10/10
Exceptional
23 Sep 2025
Irina

Puedo aconsejar a todos 👍

Estuvimos muy contentos con nuestra visita a su hotel: limpieza, comodidad, personal amable, cerca de puntos de interés importantes de Madrid.
Friends_and_family Family
10/10
Exceptional
20 Sep 2025
Martin
Me parece bien que tenga control de acceso para el check-in automático
Leisure Family
10/10
Exceptional
04 Sep 2025
María Isabel

Ideal para visitar Madrid

Buena comunicación con el centro, coges el autobús 34 o 35 y la parada está a 10 minutos andando. El hotel es moderno y muy bonito, el apartamento que nos tocó era muy cómodo incluso para 4 personas. Además el edificio dispone de una terraza en la última planta en la que puedes cenar y pasar el rato que es muy agradable.
Aparcar es fácil de encontrar plaza, es en la calle pero es gratis.
Estuvimos super agusto.
Friends_and_family Family
10/10
Exceptional
21 Aug 2025
Karima
The hotel is clean and appropriate for families
Leisure Family_with_children
10/10
Exceptional
30 Jul 2025
Isabela
Está bastante bien pero no hay gente que te espere en recepción entonces si tienes alguna duda en algo no tienes a quien comunicárselo a no ser que le escribas al whathsapp
Leisure
10/10
Exceptional
30 Jul 2025
Jaume
El alojamiento ha sido perfecto. Recomiendo y me lo apunto para futuras visitas
10/10
Exceptional
29 Jul 2025
Verified traveler

Très bien

Superbe appartement hôtel, tres propre, très jolie ! Un superbe rooftop !
10/10
Exceptional
10 Jul 2025
Penelope

Todo muy bien

Todo muy limpio y agradable
Cerca de una estación de metro que te comunica con el centro sin dificultades.
Friends_and_family Family
6/10
Pleasant
08 Jun 2025
Bernardo
No pude descansar con el ruido de la nevera toda la noche, además de no disponer de una recepción,.
Solicite la factura hasta en 3 ocasiones y me enviaron una que no sé correspondía con lo que abone , .
8/10
Excellent
11 May 2025
Inaki
El sofá cama es muy duro. No se puede dar un alojamiento para cuatro cuando dos van a dormir en un sofá muy mejorable.
Además el ruido del aire acondicionado y del ascensor durante toda la noche fue constante.

La limpieza muy bien y la ubicación buena aunque los alrededores normales.
Leisure Family
8/10
Excellent
02 May 2025
Mireia
Todo bien, lo unico
Partner

Location & surroundings

Cielo Madrid Studios
Calle De Matilde Hernã¡ndez 40, Madrid, Spain

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Cielo Madrid Studios

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