Westgate Cocoa Beach Resort

United States , Cocoa Area - FL
COCOA BEACH, 3550 N Atlantic Ave
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Florine

An older resort but it was comfortable. Staff was excellent and very accommodating.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Timothy

Got a few days in CB and wanted a great pool and the ocean. This place has both. Wonderful junior suite. Bed and pillows were super comfortable! Would stay again for sure. Super clean and well kept.

Partner

10/10

Exceptional

16 Feb 2026

Donna

awesome atmosphere! Everyone was so nice

Partner

8/10

Excellent

12 Feb 2026

Chris

Clean and safe

8/10

Excellent

25 Jan 2026

Lila

Clean rooms, nice staff, good amenities!

Leisure Family_with_children

8/10

Excellent

20 Jan 2026

Mary

I enjoyed the room, it was exactly what i needed for our stay. However, i would ask the resort to add more hooks to the bathroom and behind the bedroom doors to hang towels or other items. The bed sheets were not soft at all and if possible, would be a nice upgrade. I would stay here again, the pool area was great!

Leisure Family_with_children

2/10

Poor

27 Dec 2025

Kristy

We didn’t arrive until 1:00am and can’t even get into our room have called the front desk and they said they were sending someone been waiting 10 minutes with no one showing up. We were only going to be here 8 hours.

10/10

Exceptional

21 Dec 2025

Penelopi

Everything was great! Staff were super!!

Leisure Family

8/10

Excellent

21 Dec 2025

heather

The spacious accommodation, good amenities for the kids & nightly entertainment was enjoyable.

Friends_and_family Family

2/10

Poor

21 Dec 2025

Jourdan

We were given a room directly in front of the pool and bar and had to listen to everyone partying and playing corn hole with wooden bangs over and over throughout the evening. We had plans for sunrises and family time on our vacation and it wasn’t ideal to be up late listening to drunk guests yell and party all night. The resort also tried really hard to sell a time share package, which made the experience feel awkward. The food was beyond terrible and really expensive to be as terrible as it was. Best thing about the resort is that it’s in a great location.

Business_and_leisure Family_with_children

10/10

Exceptional

15 Dec 2025

terry

Rooms was very clean.staff at customer service desk was nice and very friendly. I will definitely recommend this hotel to all my friends.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Marjorie

Very happy

6/10

Pleasant

06 Nov 2025

Nina

No Beach view but beach is an10m walk so not too bad. Beach chairs falling apart. The pools and tiki bar were awesome. The two room suite was okay and for the most part pretty clean. But there were some dead bugs which is not what I expected for the price point.

Leisure Family_with_children

2/10

Poor

11 Oct 2025

Francisco

I cannot classify Westgate Cocoa Beach as a resort. The stay was extremely disappointing, and the property is poorly maintained.

Our room was in terrible condition:

Mattress of extremely poor quality — I had terrible back pain after just one night.

Bed sheets smelled bad and had strange marks, clearly not properly cleaned.

Shower facilities were mostly broken — only one worked, and it had low water pressure and no hot water.

TV was broken and the toilet overflowed.

During heavy rain, the resort closed all amenities and activities. While safety is understandable, there was no refund, no credit, and no alternative for guests. We had to leave one day early because the conditions made the stay uninhabitable.

To make matters worse, after departure, a staff member called me laughing, which is completely unprofessional.

For what they charge, this place delivers zero value, and it’s misleading to call it a “resort.” The poor room quality, broken facilities, and lack of guest support made this one of the worst stays I’ve ever had.

Leisure Family_with_children

10/10

Exceptional

10 Oct 2025

Justin

Excellent property to go too. Lazy river was night and the staff at the front desk was amazing.
Very close to the beach with many restaurants and shops to walk too.
Even saw Space X launch a rocket from this location. Perfect spot for a great price. Recommend especially if you're bring Children.

Leisure Partner

8/10

Excellent

05 Oct 2025

Mariah

Sue behind the bar was amazing. Hotel is a little dated and could use a new external color scheme. Rooms were modernized and mostly clean (sofa needs vacuumed) We had a great time and made use of all the pool areas and took advantage of happy hour every day. It is a bit of a walk from the main part of the resort to the beach so keep that in mind. Great place for family relaxing

Leisure

10/10

Exceptional

03 Oct 2025

Emilie

We had a two bedroom with two full bathrooms. Full kitchen, freezer with ice maker. All kitchen supplies, soap, dish towel, dishwasher detergent etc....setting for 6, all supplied. Lazy river and pool area are super fun and clean too...Tiki bar is adorable and food menu is simple but fresh and yummy. Building 7, is closest to the beach, but may cost an upgrade charge. It was well worth it, with only a 200 yard walk to get to the waves. Rest of the buildings are at the pool fun. All Staff were attentive and friendly. They provide towels for swimming too. We will return. Only cons are laundry is included but machines are not in the rooms, there are two large laundry rooms for the guests, they give you tokens, detergent. No housekeeping services but they will bring you - refresh any towels or amenities or kitchen supplies you request.

Friends_and_family Family

6/10

Pleasant

28 Sep 2025

Anne Marie

They messed up my reservation for our second and third days by putting my name incorrectly. I was called out of the pool in front of all the guests in the middle of the dayand made to go to the front desk. Only to find we had to scurry to pack our belongings and moved to another room. No fault of ours yet we were left to fend for ourselves. . It took 1 1/2 hours of prime day with our friends. It was humiliating and beyond inconvenient. We were compensated with 2 free drinks tickets.
Judge for yourself if this was proper and professional.

Leisure Friends

10/10

Exceptional

17 Sep 2025

Jeffrey

Quick one night stay for our daughter to have a day at the beach. Was very impressed and will return again.

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Steven

Nice place

Leisure Family

10/10

Exceptional

15 Sep 2025

lori

Loved the pool and lazy rive and friendly staff at Tixi bar . Specially female bartender who made everyone feel at home . Thursday evening September 112025

Leisure Family

8/10

Excellent

24 Aug 2025

Sherri

It was a okay stay. Not enough washer and dryers for the whole resort - literally people were hovering over me watching me while trying to dry my clothes after the beach/pool. Rooms are okay. Jacuzzi and pool was nice. Relaxing for the most part, I did like how often we saw security. Not much offered to do besides the pool. Thought there would be more for a resort.

8/10

Excellent

15 Aug 2025

Grace

Well where do I start

Upon arrival we were told that the kids water pod was closed until further notice. The washer/dryer area is a little to be desired. My son was full of bites from sitting on the couch in our room as did I one night. St this point I had had enough and left a day earlier. Pool and lazy river was ok. Food and drinks very expensive at pool side. The room we stayed at was a two bedroom unit which was on the main road. Bedrooms had no windows and it was very dark with faux shutters. Every time we showered there was a smell of sewer. Upstairs people were very noisy and we bought a fan to block their noise at night. On a positive note I did like the kitchenette area.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Brandi

Decent place. Spacious 2/2 with full kitchen and living room. A bit dated but clean. No room service and food stops at 830. Drinks are overpriced, overall a decent experience.

Walking distance to the beach. Great location! Great for kids!

Leisure Family_with_children

10/10

Exceptional

19 Jun 2025

KRIS

Great place very friendly and awesome amenities

Leisure Family

10/10

Exceptional

18 May 2025

Tyler

The rooms are very nice and updated. The pool and the beach are easy to access and the staff very helpful and welcoming.

Family

10/10

Exceptional

17 May 2025

Terry

Loved it

Leisure Family

8/10

Excellent

29 Apr 2025

Carly

Customer service was great and friendly

Leisure Family

8/10

Excellent

16 Apr 2025

Brett

Front desk was very informative. Nice amenities

Friends_and_family Family

8/10

Excellent

10 Apr 2025

Brankica

Pool is to small

10/10

Exceptional

23 Mar 2025

Joseph Fredrick

Very family friendly. Private beach access. Only issues were older pack and plays along with some older appliances.

Leisure Family_with_children

6/10

Pleasant

17 Mar 2025

Renee

For the price, I was expecting much more. Our door looked out to the busy road and the rooms were tiny. We paid top dollar to be near the ocean, but in fact we weren't even that close.

Leisure Friends

6/10

Pleasant

13 Mar 2025

Ashley

Our spacious 2 bedroom/ 2 bathroom unit was connected to another room by a locked door, which unfortunately was not very soundproof and we had loud neighbors. It would have possibly been worth the money if the pool was heated but it was very cold and we did not use it. The hot tub was too crowded to get in. The drinks from the bar were good and the bartender was friendly. I did not order any food from the hotel and would have liked to see a more creative menu. The front desk staff were very helpful and pleasant and our room was clean. Around 7:00 in the morning someone banged very loudly on the door as if there was an emergency. I got up and cracked the door (with it still locked on the top latch) and there was a confused maybe 30 year old male wearing a security-looking uniform. Upon asking if I could help him, he replied he thought the room was empty, must be wrong room. Closed the door and re-locked. 20 minutes later the door OPENS and luckily I had the top latch hooked so it only opened about an inch. This time it was cleaners and they did not bother to close the door. Not a very restful experience, and I don’t think I would stay again which is unfortunate because the room sizes are awesome.

Leisure Family

10/10

Exceptional

08 Mar 2025

Caroline

Really big studio, well furnished so we could it in the room. The resort was great with a pool, a spa and even a lazy river.

Leisure Family

8/10

Excellent

28 Feb 2025

jeffrey P

Pretty much we expected and it was a great place. I hate to complain but there was a smell in my room that pretty much knocked you over when you walked in. Best way to describe it would be to compare it to a mix of drain cleaner and ammonia. When I got back home and put my CPAP machine on…oh dear God it was that smell again! It took two hours to air it out. Great everything but being able to breath and not wanting to go in your room was a serious issue. I’m not a wacko that leaves bad reviews but this was way over the top bad.

Leisure Family

8/10

Excellent

23 Feb 2025

Michael

Aged property past due for updates and renovations in all areas. Convenient for Cocoa Beach, NASA, and surrounding areas. Can get very crowded in-season and for holidays.

Leisure Family_with_children

10/10

Exceptional

17 Feb 2025

Mark

Stayed for a week with family. Great location. Room is huge, clean and had everything we need. Very happy with my choice to stay here. Pool area is great for kids, they had a great time. Will definitely stay again.

Leisure Family_with_children

10/10

Exceptional

03 Feb 2025

Jimmy

Everything was great

Leisure Family

10/10

Exceptional

02 Feb 2025

Hannah

We stayed at the Westgate for two nights for a staycation from Orlando and we all had a blast! The rooms are beautiful and spacious! Our kids had the best time. Everything is super clean and comfortable!

Leisure Family

10/10

Exceptional

19 Jan 2025

Julio

Great for families or travelers who need the extra bedroom space.

10/10

Exceptional

09 Jan 2025

Magda

Very well maintained.

Leisure Family

8/10

Excellent

04 Jan 2025

Jolee Mae

I did book a room with 3 bed as we had our 2 teen kids with us .. they decided to upgrade the room to 2 kids, with out asking kids where not happy sharing a bed .. called the front and all other room where gone . Not really happy one kid had to sleep on the couch

Leisure Family

10/10

Exceptional

29 Dec 2024

Robert

Everything was awesome!….Sue the bartender was awesome!. Atmosphere was great!

I did this resort 5 stars but there was one big issue…there was a security guard that was one of the most rude and arrogate security guards I’ve ever came across which did put a big damper on our vacation. I never did get his name but if you see a Native American security guard with a pony tail…look out! Also just a little thing…we wished they had bigger beach towels

Leisure Family

10/10

Exceptional

27 Dec 2024

Sabrina

Excellent customer service.

Leisure Family

10/10

Exceptional

27 Dec 2024

Renea

Check in time should be earlier and check out time should be later

Leisure Family

10/10

Exceptional

19 Dec 2024

Joseph

Muich More Than A Hotel Room

Great place for a crew of 3.
Clean and comfortable!

Business

4/10

Poor

23 Nov 2024

Kimberly

The incessant telephone calls for timeshare sales to become a member of the timeshare was intrusive.

Leisure Family_with_children

10/10

Exceptional

05 Oct 2024

Marvin West

The outside pool area was fantastic, activity deck playing music was great! As well as the type of music playing. It varied as just wasn’t all pop, loved the 90’s rock that was in there! The tiki bar was a huge plus as well and Summer the bartender! She shared all kinds of local places to see, eat and made the best drinks. Hats off to her!

My only complaint was they ran out of sand necklaces for the kids on the one activity. I guess just being more prepared, both of mine as well as others didn’t get to participate bc of that. Kids have bigger feelings..

Leisure Family_with_children

4/10

Poor

23 Sep 2024

David

💩 hole

Save your money and go to another place. Really recommend going to a different community.

Friends_and_family Family

6/10

Pleasant

23 Sep 2024

Amber

Honestly, the place doesnt look like the photos. This was an old motel that has been renovated poorly. The rooms themselves and the splash pad were great(however, the beds are extremely uncomfortable)....but the only food option is the bar where you'll receive extremely overly priced food you cant even stomach. We were made very uncomfortable by several staff members for being part of the LGBTQIA community and accessing anything was very inconvenient. There are no elevators, so you have to get your luggage up 2 flights of stairs if you're on the 2nd level. Highly dont recommend. In no way, shape, or form do I consider this to be a \"resort\".

Leisure Family

8/10

Excellent

30 Aug 2024

Deanna

Overzealous on the time share ad.

Leisure Friends

10/10

Exceptional

27 Aug 2024

Crisinda

A lot of activities during the day for the kids to do. Pool, splash pad & the lazy river were really nice as well for the kids.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2024

Ric and Denise

Close to Port Canaveral. Right on Cocoa Beach

Leisure Family_with_children

6/10

Pleasant

19 Aug 2024

Lauren

Too much self service. There were a number of insects in the room. And a stale smell in the kitchen. The suite floors were very dirty.

Leisure Family

8/10

Excellent

03 Aug 2024

Mauricio

Good vacation great location

We had a great time and enjoyed the vacation the only issues we had is the actual room, although it was nice it was not maintained as well as it should be in my opinion, it was an expensive room and some of the finishes were not up to par as to what I would expect a room of that price should be. Some of the lighting in the ceiling were falling out, the bathroom was very small and tight and the room was smaller than what it looks in the online pictures, the exterior door had paint falling off of it.
All in all not bad but the rooms need some better upkeep for the price they charge

Friends_and_family Family

8/10

Excellent

10 Jul 2024

Helen

2 seniors with 2 children age 11 and 9. Pros:pool, lazy river,splash pad,proximity to the beach, kitchen with the dishes, utensils and pots and pans, large enough that we had our own space. Cons: very noisy with music blasting so loud that we could not talk to each other at our kitchen table, yelling at the pool continued after the music stopped, coin operated washers and dryers are under the stairwell with the coin changer often out of change. This is not an inexpensive resort so don't nickel and dime people who are just trying to pack clean clothes. Check in is 4pm, we arrived at 5pm but our room still wasn't ready. After getting up at 4:30am to catch our flight it was disappointing, no apology offered. At check in you are directed to a desk for a welcome package, a ploy to get you to go to a time share presentation. When we declined, the guy didn't give us the WiFi password saying we could get it once our room was assigned, really just to get another stab at convincing us to attend the presentation. We asked for late check out (noon)as our grandson was attending camp at Kennedy Space Center so we couldn't leave the area - a resounding NO - it is ok for them to keep us waiting but not the other way around. As we could use the amenities we loaded the car went to the pool with our granddaughter to find the pool closed. It didn't open before noon when we left, it was closed all day our first day there.

Leisure Family

10/10

Exceptional

06 Jul 2024

Andrea

Mini vacation

We really enjoyed our stay at westgate. 3 night relaxing on cocoa beach, was great. Lots of stuff in walking distance. Hotel was great! Parking was a little tight, but still possible.

Friends_and_family Family

8/10

Excellent

28 May 2024

Gabriela

Overall good but kind of updated. Also, the floors in the rooms/apartment were so sandy when we checked in.
Great Tiki bar - great waiters there and very good drinks.

Friends_and_family Friends

10/10

Exceptional

25 May 2024

Allis

Love the room, water park, the cleanliness, also location, beautiful place.

Leisure Family_with_children

6/10

Pleasant

18 May 2024

Kydia

Pull out couch mattress looked like it was taken off a street corner.

Leisure

10/10

Exceptional

07 May 2024

MARIA

A very beautiful resort and all staff are friendly

Leisure Family

10/10

Exceptional

01 May 2024

J Mark

Nice property. I like fresh air. None of the bedroom window casements worked. All handles were broken and cranks didn't work.

Leisure Family_with_children

10/10

Exceptional

27 Apr 2024

Corey

Loved westgate cocoa beach awesome for the kids shuttle launch was amazing im definitely going back

6/10

Pleasant

19 Apr 2024

Rebecca

Worn property. Nice access to the beach.

Leisure Family

10/10

Exceptional

08 Apr 2024

Susana

Great place for kids, my nephews loved it

Leisure Family_with_children

6/10

Pleasant

03 Apr 2024

Joshua

Great location, perfect for families with kids. Our room was wonderful, did struggle with the air conditioner not working glad it wasnt midsummer yet. Staff was great and kids loved it!

Leisure Family

8/10

Excellent

01 Apr 2024

Zola

Everything is all in one place, fun for the kids

Leisure Family

10/10

Exceptional

30 Mar 2024

Melissa

Great room setup, pool variety and close to beach! Perfect choice for spring break with children. Tons of activities ands very close to Kenney Space center and eco tours. Highly recommend!

Leisure

10/10

Exceptional

23 Mar 2024

kyle

Family friendly

Leisure Family_with_children

2/10

Poor

19 Mar 2024

Weston

The property advertised a water park feature with water slides. We arrived to discover the water slides are gone and the resort didn’t mention this on any of their marketing or website. Our children (5 & 7) were very upset the Waterpark wasn’t there. So we spent our first couple hours upon arriving with crying upset children. Horrible way to kick off a vacation. Additionally our shower was broken in our room. This resort is not worth the rate they are charging. Would not recommend this place to anyone.

Leisure Family

10/10

Exceptional

19 Mar 2024

Janelle

The parking is very tight. Not much room for bigger cars.

Leisure

6/10

Pleasant

06 Mar 2024

Roger

Not as advertised

The first few days were not so good. The dishwasher was completely rusty The dishwasher was completely rusty trays and bits of the tray were falling off. Both trays in the bottom of the fridge were very difficult to remove as the top shelf had broken. In the master suite bathroom, one of the taps leaked from a joint continually and made the floor wet. We had only one small frying pan so oven. Top cooking was difficult. There were also no oven trays to cook items in the oven. These problems prompted a request for a move. There were four of us, so the best part of the morning was taken up moving from one accommodation to the other. In fairness, when we spoke to the management about her problems, they tried to make things right by offering a reduction. We had very noisy neighbours above who continually move furniture around tWe had very noisy neighbours above who continually move furniture around late nights and very early mornings. This led us to believe that there was no sound insulation between floors. Our suggestion to them to add felt pads to the bottom of tables and chairs would certainly help to alleviate this problem. This problem was more apparent when the cleaning staff were servicing the apartments.

Partner

10/10

Exceptional

01 Mar 2024

Rachel

Excellent location and although we are still stuck in FLA from an accident,at least we are well rested from the hotel.

Leisure

6/10

Pleasant

27 Feb 2024

Amanda Armstrong

The children's water park is closed and under construction. Workers are cutting up concrete and the noice and dust was terrible. Did not make for a relaxing time. I felt the resort should have advised in advance of reservation that this was happening.

10/10

Exceptional

25 Feb 2024

Alysia

Perfect location for watching the rocket launches and BBQing onsite.

Leisure Family

10/10

Exceptional

25 Feb 2024

chad

Great place

Leisure Family

8/10

Excellent

23 Feb 2024

Karen

Super friendly staff. It is a time share place so be prepared

Leisure Family

8/10

Excellent

22 Feb 2024

John

Clean and close to everything.

It was very clean, and family orientated. Even though it was an older property it was well maintained and updated. Very accessible yet secure and quiet after 10pm; great layout, the only issues were the splash park was under construction, and we were never informed of this prior to arrival {that was our main reason for choosing the property} and the only \"restaurant\" didn't have a full food selection the first night so we ate out each night--which wasn't a big deal since every restaurant we tried had excellent food and was close by.

Friends_and_family Family

2/10

Poor

20 Feb 2024

Cory

Picked this hotel because of the advertised splash pad / water park for the kids, upon arrival was told it had been removed, very disappointed.

Leisure Family_with_children

10/10

Exceptional

14 Feb 2024

Mary

Great place to stay. The rooms are the size of an efficiency apartment. Very clean. The staff was very accommodating. Did lots of walking. Shopping all near by and the pier was approximately a 30 min walk on the beach. The only complaint was that even though the pool was heated, the lazy river was not.

Friends_and_family Family

8/10

Excellent

03 Feb 2024

Kendall

Water park was great but lazy river and splash pad water was too cold. Pool water could have been slightly warmer but okay.

10/10

Exceptional

01 Feb 2024

Steve

Great pool area, fantastic for kids. Lots of entertainment... and cool Tiki bar. Anything you need they are happy to get it for you. Even a couple security guards roaming the property. Very well run!

Leisure Family_with_children

10/10

Exceptional

28 Jan 2024

Adan

Really clean and modern suite .

8/10

Excellent

26 Jan 2024

Verified traveler

Would stay again

Property itself was well located with nice staff and great room layouts. The sales job upon check in was less than ideal. Understand it’s a time share property but even when we said no thanks she said she had to keep going because it’s her job. Bartender by the pool was sweet and helpful. The shuttle to the pier was also a great perk. Would stay here again.

Friends_and_family Friends

10/10

Exceptional

27 Dec 2023

Jermaine

The staff is phenomenal

Leisure Family

8/10

Excellent

16 Dec 2023

Kathleen

Nice Stay

Nice property

Business

8/10

Excellent

08 Dec 2023

Mark

Would definitely stay again

We had a great time, the rooms where nice and lots to do for the kids.

Friends_and_family Family

10/10

Exceptional

21 Nov 2023

Brent

Great stay

Friends

8/10

Excellent

29 Oct 2023

Amanda Marie

Great for little kids, short walk to the beach which was amazing! Surrounded by small shops, local fast food chains (again great for little kids), yet local eateries also near by for the adults.
The only issues we had were the thinness of the walls- we could hear the couple next to us talking at night and a family with little kids running around. It took a bit for us to figure out the hot water, but we got there.
This is a timeshare community, so it’s up to you if you want to listen to their pitch- they do pay you for your time, but it was supposed to be 60 mins and it was 105 (1 hr 45mins) which was hard with little kids sitting there.
Overall great!

Leisure Family_with_children

10/10

Exceptional

28 Sep 2023

Lauren

Great

8/10

Excellent

18 Sep 2023

Slavina

Update the key system- offer an app for keyless entry to the rooms

Leisure Family_with_children

10/10

Exceptional

12 Sep 2023

Carmen

Great location. Staff was wonderful. Property exposed to streets and front building is very noisy all day and night long. Anyone can walk onto property to access room, even though some of the parking (not ours) was semi-secure. Great bar, great people, older infrastructure.

Leisure Family_with_children

8/10

Excellent

01 Aug 2023

Nelson

6/10

Pleasant

28 Jul 2023

Stephanie

Be ready to be hounded about doing a meeting for a time share. We got a note on our door daily. The layout was not gteat if your in building one. Plenty of room in the place.

6/10

Pleasant

17 Jul 2023

Kristina

Cool waterpark ,lazy river, rooms clean, hotel hospitality was excellent.not vary on food available at on site bar, pool usually crowded,not much emtwrtainment in area.not.child saftt rooms.

Leisure Family_with_children

2/10

Poor

09 Jul 2023

Alex

Overall this was a terrible experience and I would not recommend anyone to come here on top of that was overcharged

Leisure Partner

10/10

Exceptional

10 Jun 2023

Danielle Marie

Second time at this resort and will be going next year as well, great fun safe clean place for the family

Leisure Family_with_children

10/10

Exceptional

09 Jun 2023

Alicha

Family Reunion

Perfect spot for a family with small children the property is geared towards children. We stay here each summer.

Friends_and_family Family

6/10

Pleasant

03 Jun 2023

Cory

Loved the short walk to the beach and the rentals that were on the beach. The shower glass was not caulked and sealed so it leaked water all over the floor. The beds weren’t real comfortable. There was no carpet in the room which was good since it is a beach resort, but a broom would have been nice to have in the room for sand clean up. You could hear every move the people made above us even when the toilet was flushed. Overall it was an ok place to stay.

Leisure Family

4/10

Poor

23 May 2023

Jennifer

We were told that there was a gym. There wasn't. The pool was closed for maintenance. They said that they emailed us - no one in our party received any communication. The food at the Tiki bar was terrible. We ordered nachos and the chips were extremely stale. We were told that beach chairs were included - they weren't. Begrudgingly the front desk allowed us to get 4 chairs for the 10 of us. We were told that there was a free shuttle van to the pier. They shut it down before dinnertime. We think it is because there were not a lot of people at the hotel. They also had listed some activities by the pool area. When we asked about it, the person told us that the activities weren't going to happen since there wasn't a lot of people staying there. So, no water ice for our group. I would NOT recommend staying here.

Leisure Family