Name: The Imperial Crown
Address: Horton Street, 42-46 0 ., Halifax, HX1 1QE, GB

8/10

Excellent

21 Jul 2026

Natalie

Perfect for easy access to train station and Piece Hall. Rooms dated but clean enough and even though it’s in a central location, we were not disturbed by noise.

Partner

10/10

Exceptional

20 Jul 2026

Andrew

Great stay staff excellent very helpful hotel it’s self has a Indian restaurant on site as well as a bar breakfast was very nice would definitely return great location for concerts at the hall opposite the train station rooms good once again great stay

Partner

8/10

Excellent

13 Jul 2026

Rachel

We were attending a concert at the Piece Hall and the location could not be better! The staff - everyone of them were friendly and courteous. The breakfast was perfect!
The room was functional and the bed was comfortable. The decor and shower were a bit tired looking but you know that was a tiny issue in the grand scheme- it was clean and tidy! I will definitely use it again and would recommend it.

Partner

10/10

Exceptional

11 Jul 2026

Lawrie

Quiet hotel across from the station

Self

10/10

Exceptional

01 Jul 2026

Trinity

Really happy with stay, room was clean however quite dated but did what we needed.
Close to amenities train station shops and concert venue
I would Recomend but feel updating rooms would improve stay tenfold

Friends_and_family Friends

6/10

Pleasant

19 Jun 2026

Patrick

Nice property location excellent for the piece Hall entertainment but a little rich for the dated accommodation

Partner

10/10

Exceptional

16 Jun 2026

Helen

The rooms need updating badly. Tiles falling of the wall in the bathroom etc. The wardrobe was filthy and full of dust. Furniture needs updating too

The beds are so comfy though.

Staff always very helpful. Could do with someone to cart the bags upstairs as there are no lifts in the property.

Helen

Friends_and_family Friends

4/10

Poor

15 Jun 2026

Stephen

£193 (Room only) for 1 night in a shabby room.
Had to park the car away from the hotel at the cost of £15 despite an email telling me to park in their car park for £5.
Turns out that car park no longer exists.
DISSAPOINTED.

Partner

6/10

Pleasant

13 Jun 2026

Nick

Great location. Girl on reception really lovely.
Room bit out dated and walls paper thin.
Would use again for events at piece hall. As its minutes away

Self

8/10

Excellent

12 Jun 2026

Tony

I find it a bit galling to be a respected user of Hotels.com and be made to pay a £100 deposit on arrival, which, to be fair is in their details and I didn't read, but now I know that I'd avoid going there again. I'm not gonna nick owt, and if I break something, I'd tell you.

And, it was the hottest day when I arrived and I asked if there was a fan I could borrow, the receptionist said she'd ask her boss, and never got back to me.

I asked later, she said the same again, and never got back to me.

Hilariously I went for food and popped into the curry house next door and ordered a curry, and as I was at the bar, the receptionist walked in, via a back corridor....the curry house and hotel are joined.
I asked for a draught beer and a fork to take a beer and curry to the room and they said no to the draught and gave me a plastic spoon. So, it's fine to join one thing one way but not another.
Clean hotel, and cheap, slightly weird experience.

Oh, and there was an electric fan in my wardrobe....!! Which the boss might have been able to tell the receptionist had she called him.

Self

10/10

Exceptional

09 Jun 2026

Gavin

Great Stay, staff were friendly, room was clean.

4/10

Poor

09 Jun 2026

Lisa

Awful hotel! I paid £189 for one night as it was convenient for the piece hall. Absolute rip off! Could hear the bed springs as soon as I sat on bed. Bathroom very dated. No hairdryer so couldn't wash my hair. No lift, had to walk up several flights of stairs! The hotel should be renovated ASAP!

Partner

10/10

Exceptional

07 Apr 2026

Dan

Clean single room for an overnight stay, the hotel is literally opposite the railway station and Piece Hall and town centre are a short walk away. Staff friendly and helpful. Some of the fixtures and fittings could do with some tic perhaps, but the rates are very reasonable and the bed was comfortable. Some rooms face a busy road so some traffic noise, but not too bad. Would stay again.

Friends

8/10

Excellent

28 Mar 2026

Andrew

Limited parking on a main road, however, staff assisted me in finding a place which was secure. Room was clean and tidy with TV and drinks making facilities. All in all a good place to stay near the Peace Hall and Shay stadium. Also close to centre of town.

Self

6/10

Pleasant

26 Mar 2026

Phil

Door closed, is like walking into a restaurant rather than hotel

8/10

Excellent

01 Mar 2026

Di

It was cheap and clean

Friends_and_family Friends

6/10

Pleasant

19 Feb 2026

Carl

The room was nothing like shown on website it was shabby no english breakfast available as advertised

Partner

10/10

Exceptional

15 Feb 2026

Melanie

Staff were really lovely and helpful. A minor issue (lightbulb in main light had gone) was resolved in minutes. Room was clean and warm, bathroom was dated but clean and the shower was really powerful!
Didn’t have breakfast at the hotel as my daughter is fussy!
The hotel is ideally located for the town centre, piece hall and eureka, and parking is a 1 minute walk away. Have seen lots of negative reviews of this hotel but honestly there was nothing wrong with it. I travel a lot for work and travel for weekends away with my 8 year old frequently and this was a perfectly acceptable room, with attentive staff. For the price it was brilliant!

Friends_and_family Family

6/10

Pleasant

14 Feb 2026

Sarah

Room was ok, very basic. Strong smell of drains coming from sink and terrible view out of the window.
Just old and tatty everywhere. Comfy bed though and clean kettle.
Dirty remote control for the tv

Partner

8/10

Excellent

13 Dec 2025

Graham

Great location clean rooms pleasant staff

Self

10/10

Exceptional

18 Nov 2025

Robert

Nice hotel, not plush but clean, warm, great shower and very convenient location, straight opposite train station and only a short walk to the centre of Halifax.

Leisure

10/10

Exceptional

14 Oct 2025

STEVEN

Excellent customer service. Receptionist very helpful!

Leisure Self

8/10

Excellent

08 Sep 2025

Jennifer

I've given 4 stars overall because the hotel was as we expected. The interior was very old and dated and is in much need of an upgrade but we booked the hotel knowing this, and did so for its location (perfect for an event at The Piece Hall), knowing it would be dated.

The room was functional but could have been cleaner with dust and a bit of dirt in the less commonly used places. The bedding and bathroom were clean. Again, the bathroom is dated but functional with hot water and clean towels but don't expect a rainfall shower.

There's a kettle for tea and coffee making, which was a nicer touch.

There was no lift, which was fine by us but may not suit everyone.

Parking wasn't the easiest to find as the post code on the website took us to a different car park but we called reception and the staff gave directions to the right one, which was free.

All staff I encountered were helpful.

They did ask for the £100 deposit at reception, although I was only aware they might ask because of reviews I had read. The staff on reception seemed to expect people to turn up unaware of the deposit.

Overall, we booked this place for its location and expected a basic room, which is what we got. If you turn up expecting luxury, you will be disappointed but if you need a basic room for a night or two then this could be the right place.

Leisure Partner

6/10

Pleasant

02 Sep 2025

Nichola

The hotel is fine. It’s what you’d expect for the price. Dated and in need of some love but the staff were fab and it was two mins from the venue- all in all great stay.

Leisure

6/10

Pleasant

29 Aug 2025

Dipika

Great location, but the rooms/building in general could do with some updating, and our bathroom wasn't very clean.

Leisure Partner

4/10

Poor

16 Aug 2025

Anne

The hotel was was significantly overpriced for the standard offered. The room was very small for a double, it was difficult to get to one of the windows as there was not enough room to get round the bed. The standard of decor was poor in the room, damaged wall where something had clearly been removed and the wall covering not repaired. The carpets on the upper floors were filthy. The ground floor had been refurbished but was uninspiring. The bar staff seemed very inexperienced, not knowing how to serve basic drinks. The bar was poorly stocked and some people just gave up and went to their rooms to drink due to the absence of basic supplies (e.g. no white wine). People who had waited in the lobby for quite a while were told at 3 p.m. that their rooms were not ready. Reception was not manned until 3 p.m. on the dot so nobody was warned that their room might not be ready. In a good hotel the receptionist will allow people to check in early if the room is ready but this was not an option here even though they could see the number of people waiting. You got the impression that none of the staff had worked in a hotel before.

Self

6/10

Pleasant

13 Aug 2025

Victoria

No aircon

The staff were all friendly and helpful. The location of the hotel was great, right outside the station and next to the Piece Hall.
Unfortunately the hotel is not equipped for heatwaves. At any other time, I'm sure a stay would be adequate. On this occasion, the room was unpleasant due to the heat. A fan was provided, but did not make a lot of difference.

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Gail

Good location for Piece Hall

We stayed for one night as a couple, we had tickets to see a band at the Piece Hall. The location is next to the venue, the room itself was dated, but it was clean and comfortable and the staff were very friendly. Would stay again.

Partner

10/10

Exceptional

06 Aug 2025

MARGARET

Property updated since last visit.Great place to stay.

6/10

Pleasant

03 Aug 2025

Andrew

Be cautious

I was only staying one night & I wouldn't have wanted a longer stay, I just needed somewhere to sleep after seeing a band at the Piece Hall and this one looked convenient, I would probably look somewhere else next time.

Self

6/10

Pleasant

30 Jul 2025

Helen

Cooked Breakfast was good .
We stayed as going to a concert ideal location however hotel rooms dated . wallpaper coming down on the ceiling . Shower leaked over the floor . Toilet didn’t flush properly. Bed was big but uncomfortable . No top up on coffee in the room had to ask a member of staff

Partner

8/10

Excellent

28 Jul 2025

Raymond

We were at a concert at Piece Hall which is mire or less next door. This is an ideal place to stay and has car parking ver close by. The staff were friendly and there is a bar.

Partner

6/10

Pleasant

27 Jul 2025

Lindsay

Overnight stay for gig at Piece Hall

Perfect for visiting the Piece Hall. Staff friendly. Hotel very tired & only one member of staff running breakfast & the front desk.

Friends_and_family Friends

4/10

Poor

26 Jul 2025

Mark

Grim

Grim tiny room queen size bed with 1940s furniture one tiny window

Partner

6/10

Pleasant

25 Jul 2025

Lynsey

Does the job

Hotel is what it is. It’s a great location if going to piece hall (we were for a concert) close to train station and centre. It’s a no frills kind of hotel.
It did the job, room was dated but comfortable enough for a night.

Partner

6/10

Pleasant

24 Jul 2025

Margaret

Brilliant location for the town centre and Piece Hall. Everything you need. Clean comfortable bed, tea tray and tv but very dated. The bathroom lino desperately needs to be changed - too old to ever feel really clean. Parking close by and lovely staff. Thank you for a pleasant overnight.

Leisure Family

4/10

Poor

24 Jul 2025

David

£50 room for £135

It was a fifty pound room for £135 and no breakfast included in that price. Basic, tired, small badly in need of a new carpet a lick of paint. very poor standard not only that had the audacity to request a £100 aecurity deposit. Nothing in that room was worth a £100. not impressed for the money the only good thing is the locality for Piece Hall

Friends_and_family Friends

4/10

Poor

13 Jul 2025

Ryan

The location is great of you are attending Piece Hall, but the hotel is very tired and in need of major renovation. I wouldn’t consider unless

8/10

Excellent

09 Jul 2025

Karen

Good location

Good location, friendly staff. However, the room was small and in desperate need of an upgrade. The toiletries were minimal, a small soap and a small shampoo.
There wasn’t a lift, so luggage had to be carried up the stairs.

Partner

6/10

Pleasant

04 Jul 2025

stuart

Towels were okay. Queue for check in eventually taking 45 minutes

Leisure Partner

8/10

Excellent

01 Jul 2025

Juliette

Location, location, location

Location was perfect. Just yards away from the gig venue. Car park very close by.
Very friendly staff. Stored our bags for us as we arrived too early to check in. Took £100 room deposit.
Room very tired really..In need of renovation. For price of room not sure it was good value for money.
Very hot weather and no fan or A/C
Bed ok, pillows not good quality..
Only one towel in the room on arrival.
Shower good and powerful
Very good freshly cooked breakfast..

Partner

4/10

Poor

30 Jun 2025

Viki

Such a shame this could be a beautiful hotel as the location is perfect .

On arrival there was a wait to be checked in.

The room was big and spacious BUT carpets warn , old furniture , a blind with no cord on so had to wind it by hand. No shower gel a tiny tiny block of soap and the sink tap nearly coming off, dirty bedding

I paid £270 for one night and to be honest I’d seen it in May for £58 which would have been about right . Again perfect location for piece hall and over the road from the train station

We met locals who asked us where we were staying and before we could say they said your not in the imperial crown are you , I booked this for a gift for my brother as well as me and my husband and feel like I was robbed was certainly not worth £270 !

Please lower your prices until you have tidied the rooms up and make some improvements

Leisure Family

8/10

Excellent

20 Jun 2025

Irene

Nice friendly hotel no lifts great for train station and walking around Halifax would definitely recommend if going for a show at peace hall

Partner

4/10

Poor

15 Jun 2025

Katie

Check in took 40 minutes, they then took £100 deposit for a room that isn’t even worth that, all the sides were dusty, carpets were dirty and the Lino in the bathroom was yellow, I personally wouldn’t stay here again 😔

Partner

4/10

Poor

13 Jun 2025

Craig

The hotel is in a prime location for the summer events at The Piece Hall, with a bit of renovation and tidying up it could be a nice hotel

Leisure Family

6/10

Pleasant

09 Jun 2025

Belinda

The bed was comfortable sheets fresh. Staff great. Decoration of the room was grim and the bathroom facilities not really up to standard.

Leisure Partner

8/10

Excellent

09 Jun 2025

Karen

Car park was a little tricky to find but staff very helpful when I called for help. Room clean and tidy.

Partner

8/10

Excellent

26 May 2025

Steven

Good location

Good location close to the railway station and within walking distance of all amenities. Nice room, comfortable bed and tea and coffee making facilities. The shower was good and toiletries were provided but there wasn’t a mirror in the bathroom which made shaving a bit difficult but this may be due to the hotel undergoing a refurbishment. The breakfast was reasonably priced and there was plenty of it. We were on the third floor and there wasn’t a lift which wasn’t an issue but it could be for some. Overall a very enjoyable stay.

Partner

10/10

Exceptional

17 May 2025

Deborah

I love stopping here. Its less than a 2 minute from the train station and the Peice Hall, and a 3 minute walk to the shops and bus station.
The staff are lovely..
The rooms are comfortable. Nothing flashy as reflected in the orices

Leisure Self

6/10

Pleasant

09 May 2025

Stephen

Our stay was for two nights and was OK

Our stay was for two nights and was OK. Quite nice breakfast and good location from Rail Station. Very helpful staff. Only problem was there is no lift and quite a lot of stairs to our room. We would return again.

Partner

10/10

Exceptional

20 Apr 2025

Tariq

clean room. I liked to stay 💯

Leisure Family

10/10

Exceptional

15 Apr 2025

Wayne

Couldn’t fault the location and facilities. Staff very helpful and friendly. Free car parking for three days … definitely recommend

Leisure Partner

6/10

Pleasant

02 Apr 2025

Rachel

The outside was very littered and first impression wasn’t great.
However it was Cheap & cheerful…. Staff very helpful, great location for what we needed.
The beds were very uncomfortable and the pillows were very flat & hard.
And when we arrived in our room there was a half drank smoothie on the side that was a bit off putting.
There was no remote for the T.V either.
This is constructive criticisms as I would stay here again. I think it was perhaps the wrong room for us as we were up 2 flights of steps and I was with my mum who has mobility issues but overall we had a pleasant stay 😊

Leisure Family

8/10

Excellent

26 Mar 2025

ruth

Overnight stay

Good 1 night stay - good value for money

Partner

6/10

Pleasant

18 Mar 2025

Verified traveler

Convenient but not luxury

Conveniently close to the station.
Room in need of an upgrade and clean. A bit miss match.
Bed was comfortable.

Self

8/10

Excellent

24 Nov 2024

Kenny

Good hotel for the price .staff really friendly and polite .
Had an issue with noise from a horrible guest , but the hotel staff dealt with it so no complaints.
Would stay again

Partner

10/10

Exceptional

20 Nov 2024

Anthony

Very nice hotel

Perfectly located for the train station and theatre which we went to.
Hotel was very nice and welcoming, staff very friendly especially the lady at the bar.

Partner

2/10

Poor

28 Oct 2024

Nicholas

No refund tried to change my booking to another date. Was a flat out refusal. Terrible customer service!

Leisure Family

6/10

Pleasant

22 Oct 2024

Keith

Pre booked and pre paid more than 4 months from date of travel. Not impressed when checking in, informed that an additional £100 needed to be authorized from my card which would be returned after room inspection on day of departure! Obviously no trust in the customer and I having staying in numerous hotels never experienced this before. Surely the hotel should have made this clear before a booking was taken. Later that evening, I discovered there was no heating in the room as the radiator was not working even though I was experiencing noisy pipes heating the rest of the hotel! Out for much of the following day, only returning late in day so didn't bring it to the hotels attention thinking they were not aware of the problem. However, on day of departure, when I had to request the receptionist to check my room in order to retrieve the extra £100 paid under protest, she was surprised I was in the room allocated. This was as she knew there was no heating and therefore I should not have been allocated it in the first place!! It seems to me there is a communication problem among staff to the detriment of the customer. On the positive front, bed was very comfortable and praise for the TV as unlike most hotels, provided all Freeview channels and Internet channels including You Tube.

Leisure Self

6/10

Pleasant

08 Sep 2024

CARYNE

The hotel is basic, a little tired, but fine. The real issue is that they demanded a 'deposit' of £100 per room in case of damage. This had not been mentioned before and, as I had booked five rooms for a group, they wanted £500 off me. They said I would get it back after the rooms were inspected but it's a lot of money to be expected to lend them for a few days.

Leisure Friends

8/10

Excellent

03 Sep 2024

Lee

quiet and ideally located hotel for Halifax. good amenities but could do with some upgrading and new decorations but overall a good nights stay

Leisure Partner

6/10

Pleasant

28 Aug 2024

Sarah

It was ok

As other reviews state the general maintenance and decor is overall 'tired' but it was clean and the staff were very friendly.
It served the purpose we needed it for (right next door to the Piece Hall) and was much cheaper than the local Premier Inn.

Friends_and_family Family

8/10

Excellent

27 Aug 2024

Kimberley

The man who checked us in was great. Really friendly and polite.

Hotel is great for the peace hall.

No pillow protectors and pilllows were a little worse for wear.

Generally the hotel was clean. The room we stayed in was dated but fine. For the price i would stay again if visiting the peacehall.

Friends_and_family Friends

8/10

Excellent

27 Aug 2024

Clare

This hotel literally could not be closer to the Piece Hall, which is amazing.
The bed was so comfortable, we had a great stay.

Friends_and_family Friends

10/10

Exceptional

14 Aug 2024

Peter

quo trip

hotel was perfect for my needs. ideal location for travel and event i was attending. staff very friendly and helpful

Self

10/10

Exceptional

11 Aug 2024

dawn

Little gem

Lovely little hotel, so convenient for the Piece Hall and the train station.

Friends_and_family Friends

4/10

Poor

10 Aug 2024

Stuart

Very dated. Lazy maintenance, nobs missing off drawers, leaking shower panel, the divan bed for example one half has wheels one didn't. I mean just take the wheels off....

Staff were very friendly however and helpful so cannot fault that aspect.

Stayed one night for a gig at the Piece hall. Would not stay again.

Leisure

4/10

Poor

02 Aug 2024

David

Staff friendly the rest was very poor

Leisure Partner

8/10

Excellent

24 Jul 2024

Joanne

Having to pay a refundable deposit of £100 per room. Although I booked and paid for two twin rooms, the deposit was requested when we arrived. I paid the deposit for one of the rooms, one of my travelling companions for the other, in cash and each of us signed for the payment. But when we left, two of my companions needed to catch a train but were t allowed to have their deposit returned until someone had gone and checked both rooms at the same time. The delay meant that they had to catch a later train which was unfortunate. But the beds were very comfortable and the staff in the main were very good.

Leisure Family

6/10

Pleasant

13 Jul 2024

Julia

Tired hotel and thin walls

Hotel, on arrival seemed ok. Reception staff friendly and helpful.
Nice touch with biscuits in room. Room was very dated and not brilliantly set out. Half of tv obscurred by wardrobe. Bathroom. Didnt use bath, again dated, sealant around bath base to floor very rough, felt like toilet seat was going to fall off everytime you sat on it. You can hear everything from other rooms, conversations word for word, not just noise. We went out for the evening and when we returned we couldn't get out door to open, like the lock was faulty, we had to get male receptionist to come and force it open for us. He said someone had said it needed fixing.
We did eat at the hotel and the food was quite nice. The bar staff were very nice and friendly. There is no lift at the hotel so wouldnt recommend for people with mobility issues but after going up and down them to reception to try and sort door, it was pretty tiring for me.
The hotel was really handy for visiting The Piece Hall but i would probably stay somewhere else if I visited the area again

Partner

4/10

Poor

13 Jul 2024

Alison

Great location but awful room

Second visit for a concert, location right at the entrance to venue and town. Hotel rooms need urgent refurbishment. Bathroom awful , flooded and toilet in a position you could hardly sit on it. Room felt like a storage room with a tiny window and furniture was so dated. Bed was comfortable. Left as soon as possible.

Partner

2/10

Poor

10 Jul 2024

Simon

Terrible probably the worst hotel ive stayed in the lication was great but hotel was very dated not like in the photos and not clean

Business

8/10

Excellent

04 Jul 2024

Craig

Great value for money and great location, just what was needed after a night out in Halifax.

Partner

6/10

Pleasant

02 Jul 2024

Craig

Great room and location and value for money. Just what we needed after a few drinks around Halifax.

Friends_and_family Friends

6/10

Pleasant

01 Jul 2024

Tony

Loved location in regard to Piece Hall.

Leisure Family

8/10

Excellent

30 Jun 2024

jennifer

Hotel a bit shabby and basic but comfortable. Staff patient and friendly.

Self

8/10

Excellent

29 Jun 2024

Karen

Great location being 2mins walk from Piece Hall

Partner

6/10

Pleasant

28 Jun 2024

Verified traveler

Great location for the piece hall and railway station. Looks like some renovation is happening downstairs but rooms are very dated and needs a lot of tlc. Receptionist friendly and bed very comfortable and clean bedding.

Partner

2/10

Poor

26 Jun 2024

Robert

Had to pay £100 deposit, shower curtain wire was broken and left with sharp edge. They said would fix but never did. Unfinished fittings on lights was hanging off. Varnish on table damaged by coffee mug.

Leisure Self

10/10

Exceptional

26 Jun 2024

Peter

Clean, comfortable bed, clean room and bathroom and a great location for The Piece Hall and very close to the station. Excellent service.

Partner

8/10

Excellent

24 Jun 2024

Denise

Excellent location for train station and the piece hall. Guy on reception could of give more information on where to find bar and restaurant and whether you could of added breakfast, as forgot to book for that. We ate out instead. As it was on a busy road the traffic was very noisy during the night.

Friends_and_family Family

4/10

Poor

16 Jun 2024

Nick

Basic

Very basic hotel. Needs fully renovating. Bed was comfortable but had blood stain on mattress topper! Just passable for one night.

Partner

8/10

Excellent

15 Jun 2024

Dianne

Better than others say

Hotel reception area nice, although the front door was shut so we thought we had the wrong entrance. Seemed a bit odd. Receptionist was lovely.
Room smallish, overlooking pub which was a bit noisy but noise is expected in a town centre. Bathroom had a couple of broken tiles but clean. Carpet in bedroom a bit freyed. Furniture a bit dated, however the bed was comfortable and the pillows good also. Only 1 towel on bed but second one was in the wardrobe. Toilet paper poor quality. They do provide toiletries though.
Room has a kettle and Yorkshire tea, also biscuits. TV large.
Having read reviews onTrip Advisor we were quite concerned but decided to keep the booking. Glad we did as none of the issues were huge.
Hotel has free Wifi, a bar and restaurant. The offsite car park deal is excellent value.
Halifax is a lovely town and we enjoyed ourselves.

Partner

4/10

Poor

24 Apr 2024

Hilary

Disappointing Stay

I wouldn't recommend this hotel. Although the public rooms had been refurbished the bedroom was in a very dilapidated state and the toilet seat wasn't attached to the toilet. The heating couldn't be adjusted causing us to have very poor sleep. We couldn't have stayed there for more than one one night.

Partner

8/10

Excellent

18 Apr 2024

Ian

No lift and still being refurbished.
Staff were great

6/10

Pleasant

18 Apr 2024

neil

Not for the wife

I don’t think I would like to of took the wife there but ok for price for workers

Business

10/10

Exceptional

07 Apr 2024

Stephen

Great value

Self

10/10

Exceptional

06 Apr 2024

Stephen

Great value and super friendly and helpful staff.

Self

10/10

Exceptional

29 Mar 2024

Andrew

Great place

Leisure Partner

6/10

Pleasant

24 Mar 2024

David

Whilst the property is handy for the town features it is inconvenient in having no elevators and small rooms. We had to change rooms due to faulty shower which could not be fixed. Staff were helpful., but much will need to be done to make this an acceptable. Property

Leisure Family

2/10

Poor

20 Mar 2024

Andrew

Simply awful. Worst hotel I’ve ever stayed in. Room was small, shabby, not very clean, outdated. Shall I go on? Yes- no toilet paper, 1 towel for a couple, the smoke detector had no cover with all the wiring exposed in bathroom, tiles not grouted. Really surprised hotels like this are still around.

Business Partner

8/10

Excellent

04 Mar 2024

Leigh

Comfortable Stay

Comfortable Stay

Business

4/10

Poor

03 Mar 2024

Steve

My room was dirty with tea and coffee stains dripping down the cupboard. Shower and bath very tired and full of mould.
Couldn’t sleep due to the room being directly above an extremely noisy taxi rank office with staff playing loud music and drivers chatting loudly abs slamming doors of cars.
This was by far the worst stay I have had in paying accommodation and will definitely never be returning to the Imperial Crown Hotel and would strongly advise other people to stay away from the place. Extremely disappointed with the whole experience.

Leisure Self

8/10

Excellent

29 Feb 2024

David

Very comfortable bed but Pillows were too soft

Leisure Partner

10/10

Exceptional

15 Feb 2024

Nikolas

Fab staff and good food...

Leisure Friends

10/10

Exceptional

11 Feb 2024

Leigh

Nice Room

Good stay, nice room.

Business

4/10

Poor

31 Jan 2024

andrew

Very dated rooms and facilities once out of the reception. Bathrooms could do with refurbishment. Window glass replaced with two bits that didn't fit to fill hole.

Business

6/10

Pleasant

10 Dec 2023

Julie

Just ok for one night

Comfortable bed,also clean. Bedroom rather stuffy.
No lift.
Near the railway station, which was useful for us.

Partner

10/10

Exceptional

03 Dec 2023

Steven

Good

8/10

Excellent

02 Dec 2023

Verified traveler

Ok for one night.

This is our go to hotel in Halifax for to convenience and price.
Wish the cups in the rooms were bigger. Traffic signs are loud if you have the windows open and it's way too hot if you keep them closed. Catch 22. Ok for one night though. Parking was fine and customer service also fine.

Partner