Name: The Wool Merchant Hotel
Address: Mulcture Road, 5, Halifax, HX1 1SP, GB

6/10

Pleasant

20 Jul 2026

Joanne

You get what you pay for. The room was clean but tired. Mattress needs replacing, shower leaked on floor not sure where from and some furniture had no handles. However it was close to town and plenty of parking. Council car park you can park for free on a Sunday or it's 50p an hour. Staff seemed friendly. Continental breakfast only

Partner

6/10

Pleasant

18 Jul 2026

Suzana

Whilst the staff were very friendly and helpful, the room's furniture was quite run down. Bedding and mattress also very tired, but clean. Breakfast was basic, but fine. Handy location for Piece Hall.

Self

8/10

Excellent

18 Jul 2026

Rajesh

Great place, perfect for the price and location. Issues reported with linen and blocked bathroom waste was resolved swiftly. Staff very helpful and pleasant.

Partner

6/10

Pleasant

17 Jul 2026

Muriel

The hotel is very handy for concerts at the Piece Hall and it is pretty reasonably priced. However, it is rather tired and has some very odd features - my double room had no waste bin either in the en suite or main room, the security lock on the inside of the door didn’t work and the bathroom basin tap (one of those you press on for the water) didn’t stay on long enough even for me to wash my hands - it also only seemed to have cold water. The shower head was a bodged repair and the pressure low. The room was very hot in the sun and the windows only open about two inches. Signposting is bizarre - the sheet we were given at checkin said breakfast was on the lower ground floor but not that the lift LG button took you to a staff area. We had to explore to find the stairs instead! Breakfast was included but was pretty sparse and low quality. Bar staff seemed untrained in, for example, how to pour beet. On the up side if you’re Spanish, there’s a translation in the lift of the many things you aren’t allowed to do in it.. Reception was closed till about 9am. Staff were friendly but clearly inexperienced and only one person seemed to be around in the morning. So, perfectly okay for one night if you have the ability to be amused by the oddities but not exactly a hotel I’d choose for more than one night,

Friends

8/10

Excellent

16 Jul 2026

Geoff

well located nice staff easy parking opposite hotel only very small disappointment on my booking it stated english breakfast it was just continental

Partner

6/10

Pleasant

12 Jul 2026

Miles

The welcome was perfect from very friendly staff and I slep well and is in a good location.The hotel looks as if its been a long time since any attention was given to the decor, our room looked very tired and the bathroom was not as clean as it could have been. The continental breakfast was meagre to say the least, cereal, toast, old fruit, and amused many other guests. Not good value for the money.

Partner

6/10

Pleasant

12 Jul 2026

Sue

Ideal place to stay for a gig at The Piece Hall, but our room was grotty. Stains on the carpet, scribbles and writing on the furniture, a headboard that was peeling. A fan would have been nice in the room because it was so hot. No air-con. Our room card would not work despite going back down to the desk twice. The guy on reception was very friendly and welcoming though.

Partner

6/10

Pleasant

11 Jul 2026

Michael

This hotel has had a chequered past, furniture in the room was very rough and messed up, the shower lacked a cubicle door ,,,, but it was clean, new carpets, nice bedding, the lift worked and above all unbelievably cheap...; I got a twin room en suite with breakfast for £40!

Self

4/10

Poor

11 Jul 2026

Steven

This really is a pitiful excuse for a hotel. Its cheap for a reason. I'd pack a sleeping bag.

6/10

Pleasant

11 Jul 2026

Clare

Firstly I need to say that the staff at this property were brilliant- friendly, polite and very helpful. Breakfast was basic but fine. The location for Halifax was great- just a very brief walk from the Piece Hall, with the bus station and cheap parking on the doorstep. But my room was in a poor state, with a stained carpet, pen graffiti on the wooden furniture, and electric cables pinned down with gaffer tape. The electronic door handle was loose which gave me no confidence that the room was locked or secure. I paid very little so it was fine for the price, but do not expect luxury!

Self

4/10

Poor

05 Jul 2026

Isoline

Sadly disappointing, needs updating, rooms dusty and dirty.
Wouldn't recommend.

Self

2/10

Poor

30 Jun 2026

Nathan

We checked in and went to the room. My Wife refused to stay in the hotel and we left immediately. Absolutely disgusting condition. It needs closing and completely refurbishing. Terrible state of affairs

Partner

2/10

Poor

30 Jun 2026

Toni

Do not stay here!
Take your money and RUN!
The property looks nothing like the photographs! It's false advertisement.

The room was dirty in so many ways, the stains on the carpet and all the furniture. The bathroom was dirty, the curtains had holes in and were hanging off the rails. The bedsheets and pillowcases are disposable (I've never seen this before!)

This property needs a deep clean and some serious improvements to resemble anything like the photographs.

Partner

10/10

Exceptional

27 Jun 2026

Mike

Good budget hotel near city centre. Room was a bit shabby but clean overall. Bathroom clean and well kept. Came with continental breakfast included which was good.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Jennifer

Avoid most filthy place I have stayed they swapped rooms because it was filthy then got given more filthier

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Rita

Clean room and bathroom. Furniture was a bit dated but still acceptable. Only 1 power outlet. Friendly staff.

Partner

2/10

Poor

20 Jun 2026

Mark

Arrived at the Hotel, was left in reception for 10 minutes then handed a sheet of paper and a key card.. went to.. well where do you start, bathroom....sink was cracked.. no glass to have some water.. one of the taps had the end missing from it.. and the grout was dirty.. bedroom.. curtains were disgusting god knows what was on them.. all the grey surfaces were sticky to touch.. no chair to sit on in the room.. and finally the bottom sheet came of the mattress in the night.. OMG looked like someone has died and decomposed on it.. absolutely disgusting.. otherwise no complaints.. awful

Self

2/10

Poor

19 Jun 2026

Darren

Don't go off the pictures on the website
It's like stepping in to a room in the 70s that's not been upgraded
Furniture tired full of chips and scratched paint , chair flimsy and wobbly light fitting broke , pillows flatter than a pancake and housekeeping non-existent.

Partner

4/10

Poor

17 Jun 2026

John

The guy that worked on the front desk was excellent at customer service. He was friendly and welcoming. Unfortunately, the hotel itself needs a lot of TLC. The room was grim. The furniture was old. The bathroom stank of cigarettes. And the bed was so grim I didn’t take my clothes off and slept on top of my other t shirts laid out on the bed. Yes, I know it was cheap. But it was also the most depressing hotel I’ve stayed in. Gave customer service 5 stars. 1 or 2 stars for everything else.

Partner

2/10

Poor

15 Jun 2026

ashley

Absolutely awful place. Matress old and no springs, carpet filthy, pillows manky. Paint peeling off walls and furniture. Didnt stay. Manager issued refund

Partner

2/10

Poor

14 Jun 2026

Janine

Simply put, do not stay here at any price. It is filthy. No hot water. Bathroom sink had only a cold tap. Toothpaste all over sink, tap and glass shelf. Dirty, stained, filthy carpets. Bony mattresses. Bathroom dirty. No one to check out. Hotel not manned. So bad, I would not risk eating Breakfast. Seriously concerned about bed bugs but if I've brought them home from The Wool Merchant, I will 100% take legal action against the owners.

Partner

4/10

Poor

14 Jun 2026

David

Acceptable for the location to the piece hall but the place needs a full revamp. Our room was tatty disgusting stains on the bedding. Carpet was wet. Tv remote didn’t work hardly any plug sockets. Breakfast was sad no tea coffee just juice. Cereals and crossaints and toast. Staff were friendly check in was very easy. Wouldn’t return unless completely redone.
Parking next door was £2.50 for 24 hours which is very reasonable.

Partner

6/10

Pleasant

02 Jun 2026

Ian

The rooms were very tired and not very clean. The beds were comfortable abd breakfast was ok

Family

6/10

Pleasant

28 May 2026

Gena

Breakfast was ok ,Bacon and sausage a bit raw looking
Milk for tea coffee a funnt taste
We took in our own

8/10

Excellent

26 May 2026

Sophie

Basic but clean. Would recommend more plug sockets in room

8/10

Excellent

26 May 2026

chris

Clean , cheap and cheerful 👍

Business Self

2/10

Poor

21 May 2026

Mohamed

The room was filthy shower door broken light not working .i think it a rip o f not with the money i stayed in Travelodge much cheaper and cleaner i wont be recomend to my friends

10/10

Exceptional

21 May 2026

mike

everything ok

10/10

Exceptional

10 May 2026

Anthony

Affordably good quality accommodation with fabulous service.

From the initial welcome to the time we departed and throughout the stay, we received the most professional, efficient, polite and friendly service from everyone of the hotel’s team we encountered, with special mention to the awesome Simon.

The affordable rooms within this historic building are clean and functional; above all, they are very clean and comfortable with modern facilities like free-view television and reliable hotel Wi-Fi.

The bed was comfy with crisp linen atop good duvet and pillows all of which aided a good nights sleep (some rooms might be noisy given the proximity to a reasonably busy road).

The en-suite bathroom was also spotlessly clean with good water pressure to the shower and soft towels, complemented by some small bottles of shampoo and conditioner.

The free breakfast was adequate and welcome, with a basic hot and cold self service buffet selection

The hotel is located on the edge of the town centre of Halifax just a ten-minute walk from the railway station and even less of an amble from the bus station, and the same distance to the Peace Hall, also very close to the town's retail and leisure attractions.

A good value for money friendly hotel in a good location, I can highly recommend.

The hotel has new owners and management.

Self

10/10

Exceptional

07 May 2026

Keith

Reasonable hotel for the price. Large room.

Partner

6/10

Pleasant

06 May 2026

Chris

With the hotel only being open for a week things were a bit haphazard, TV was broken,(was replaced) shower tray wouldn’t empty, single sink tap stuck on boiling some dubious people wondering around and on going out we where on the 5th floor and when lift door opened the check in girl had a big Bearly Yorkshire Police officer each side of her.

Partner

2/10

Poor

06 May 2026

Zohib

No WiFi no tv

2/10

Poor

03 May 2026

shaheen

Booked a double bed with en-suite received two single beds. Hotel informed me it was expedias fault. Kettle there no base no plugs visible.

Partner

6/10

Pleasant

03 May 2026

Alan

Halifax is a beautiful place to visit

Friends_and_family Family

2/10

Poor

25 Apr 2026

Vasile

Everything was so bad ,from staff to amenities!

Self

6/10

Pleasant

13 Dec 2021

Lorricia

Not good on info and very little help.

The hotel restaurant was closed as they had a pre-booked party.

Partner

10/10

Exceptional

10 Dec 2021

Chris

Heartily recommend

I was in Halifax for a work trip and stayed here while a colleague stayed at a different hotel which was about the same price. We had completely opposite experiences in terms of comfort and quality, and should either of us go to Halifax again, the wool merchant hotel is on top of the list of places to stay.

Business

10/10

Exceptional

02 Dec 2021

Helen

Lovely hotel

This is a lovely hotel very comfortable great room and excellent service will definitely be staying again

Partner

8/10

Excellent

14 Nov 2021

Susan

Nice hotel

Very pleasant staff, friendly and helpful. Room was clean, tea and coffee supplied. Towels provided. Bed was comfortable. Great location

Friends_and_family Family

8/10

Excellent

17 Oct 2021

Rakesh

Satisfactory overall

Not great .
Too busy Receptionist with careless attitude

Friends_and_family Friends

4/10

Poor

11 Oct 2021

Verified traveler

Oh no

Not as pictured or described. Warped and dirty bathroom, lights not all working, shower leaked, water temperature was either freezing or scalding, no tea bags, dirty kettle.. etc etc

Partner

6/10

Pleasant

08 Oct 2021

Simon

Wool merchant hotel

Good night sleep and breakfast was nice. Toilet blocked late at night so used the reception toilet over night. Room could be nice with a little painting and a real good clean

Partner

8/10

Excellent

27 Sep 2021

David

Hotel looked tired & dated. Could do with a deep clean!

Partner

4/10

Poor

13 Sep 2021

david

The room looked nothing like the pictures on ebookers website the bathroom was last tiled in the 70s and was used for cheap groupon stays,the door had to be slammed to shut properly,breakfast was excellent and staff very polite

Leisure Partner

8/10

Excellent

12 Sep 2021

Philip

Perfectly OK

Leisure Self

6/10

Pleasant

30 Aug 2021

Darran

Arrived at reception!! Couldn’t get hold of anyone for 30 mins!! Not the start we wanted as we just wanted to drop case off in room then head out!!
Then after much searching I found a member of staff outside having a cigarette break!!

Partner

8/10

Excellent

23 Aug 2021

Mandy

Nice hotel clean and good value for money

Friends_and_family Family

8/10

Excellent

17 Jul 2021

Jackie

Worth a visit

Decor modern and appeared to have been recently done. Budget priced hotel with free parking. Pleasant staff who helped me when I locked the key in the room. Only downside was that the hair dryer was attached to the wall and there was no mirror within reach. Breakfast was very nice and the service in the breakfast room was excellent

Partner

2/10

Poor

13 Jul 2021

Patrica

Disgusting

Disgusting . The bed didn’t even have a mattress cover and was stained. The walls were filthy, no hand soap in the bathroom.
I would not recommend this hotel.

Partner

8/10

Excellent

05 Jul 2021

Linsay

Would stay again

Overall good stay. Car park is a bit tight, managed to park there the first night, had to stay in the car park across the road on the second. Clean and tidy bedroom, no issues.

Self

6/10

Pleasant

23 Jun 2021

Verified traveler

It was ok

Leisure Self

8/10

Excellent

15 May 2021

John

Ok stay

Cheap stay with breakfast and free parking.
The bed needed a new mattress in my opinion

Business

8/10

Excellent

29 Mar 2021

Stephen

Key worker accommodation

Great value hotel for key worker accommodation. WiFi in one of the rooms was a bit intermittent but otherwise all good.

Business

10/10

Exceptional

08 Mar 2021

Stephen

Excellent value stay for essential work trip.

Business Self

10/10

Exceptional

29 Jan 2021

Verified traveler

Lovely warm hotel for Winter

A little tired but for price very very good value and rooms were so nice and warm. Will definitely use again. Only spoke to staff on phone due to Covid but they were very courteous and helpful.

Business

10/10

Exceptional

23 Dec 2020

Mohammed

Highly Recommended

The room was spacious the service excellent. The room was cold as one radiator was not working, but a portable heater was supplied. Dinner was brought to the room and was delicious.

A great view of Halifax Minster as a bonus.

I would highly recommend it.

Business

10/10

Exceptional

04 Nov 2020

Jamie

Very good

Massive bathtub, more like a submarine with really powerful jets in it to give a hot tub experience. Big room, well furnished with a sofa added. Very good.

Self

6/10

Pleasant

26 Oct 2020

Richard.

Hotel nice and handy for town centre. Good free parking. Quiet warm bedroom (twin en suite). Good value for money.
Room a bit cramped - couldn't get passed stool at dressing table unless it was moved. Water pressure in shower very low. Staff at breakfast provided cups by holding rim with fingers inside the cup. Struggled for ages to access the \"very fast\" wifi and eventually had to give up. Managed easily at next restaurant we visited. Cooked breakfast disappointing.

Leisure Partner

8/10

Excellent

05 Oct 2020

Sue

Staff very friendly and pleasant .. reasonable bar prices ..
Rooms on 4th floor could do with a lick of paint to freshen them up and some decent beds really hard ....
not enough teabsgs and milk in room no one about to ask for more ...
problem solved just go shop and buy small milk and teabags ..
eouldnt bother me but up very early with beds been hard only because i have arthritis in hips ..so we drank more tea coffee ..
doesnt stop us staying here every year ..
not far from all shops and bars and cheaper than ben in dead centre .
lovely little hotel not far from train station

Friends_and_family Family

8/10

Excellent

11 Sep 2020

Neil

Handy Value in Halifax.

I paid £30 for a last minute stay so cannot complain about anything. Parking is free, staff extremely helpful & polite. The building & decor are a little tired but bed was comfortable, sheets pristine, shower spotless. Great value & good location with five minute walk to town centre.

Self

8/10

Excellent

21 Aug 2020

Verified traveler

Staff are very helpful, but our room got no hot water.

4/10

Poor

27 Jul 2020

Michael

Pulling the wool over your eyes!

The hotel was rated as great and to be fair the receptionist was lovely and really helpful however, we skipped breakfast the second morning(after paying in advance) as it was greasy and supplied in a takeaway carton to be eaten in our room. There were no chairs or tables so the first morning we had to eat on the bed. The room was not cleaned and so the smell of breakfast lingered throughout the day and night even with the window open YUK! The bedside had no power sockets so the table lamp was useless and the shower had mould all around the sealant. The wall behind the bed had the old headboard stain engrained into the wall and the bed was a standard size double bed which is just too small for for a couple these days. Finally £17 for a large G&T and Barcadi & coke and no ice available. Not at all impressed.

Partner

2/10

Poor

20 Jul 2020

Suzanne

Do not stay and demand a refund!

The hotel room was filthy, flea bites and bathroom had lots of build up of dirt. Query their Covid prep too. I will be approaching Hotel.com for a refund due to the inaccuracies. Good for parking and good for breakfast which was well organised.

Partner

4/10

Poor

27 Jun 2020

Verified traveler

Dirty & dated

Business

6/10

Pleasant

14 Mar 2020

Ann

A bit tired looking.

It was OK! Room was reasonable for a one night stay. A little bit tired and run down. Good location and good price.

Self

6/10

Pleasant

11 Mar 2020

Verified traveler

Good breakfast. Everything else was just ok. No plugs in bedrooms!

Business Family_with_children

10/10

Exceptional

07 Mar 2020

Verified traveler

Tidy rooms, Clean comfortable beds. Courteous staff. We have stayed there about 12 times, which tells its own story, we will be staying there again in the not too distant future.

Friends_and_family Partner

8/10

Excellent

07 Mar 2020

Verified traveler

The single room needs a lamp only light is main spotlights , would have been great if there was a lamp. And bed mattress you could feel the springs apart from that super location , staff friendly and room was very neat .

Leisure Self

6/10

Pleasant

26 Feb 2020

Emma

Ok...

The room was pokey and furniture dated. The walls are thin and I could hear the man in the room next door having a bath. However the staff were pleasant and there is free parking. It's close to town, Piece Hall etc.
I'm in no rush to go back but it was cheap and cheerful and served a purpose.

Business

8/10

Excellent

15 Feb 2020

Verified traveler

Nice welcome with a big smile from Debbie; very kindly allowed me to drop off a bag on way to a funeral of a comrade. Room spotless and comfortable, breakfast excellent, poached eggs done to perfection. Good stay and I recommend this hotel, only issue was my single room was on the 5th floor which was a hike around a maze type setup. Otherwise, really good and Halifax is stunning.

Friends_and_family Family

2/10

Poor

10 Feb 2020

Verified traveler

The lady that was working at reception was rude and spoke to me with no respect definitely not recommend! just RUDE

Business Partner

4/10

Poor

10 Feb 2020

Deborah

Dissapointing

Rooms not cleaned to a high standard in room 402 no TV all weekend no management to complain too not good and hospitally wise very poor at weekend apparently only way to complain is via email Monday to Friday. There was 8 of us staying at this hotel also jacuzzi not working in room 306 and radiators very hot n no way of turning off in our friend's couple room. So not great stay altho the breakfast was OK.

Friends_and_family Friends

6/10

Pleasant

19 Jan 2020

Verified traveler

Pleasant friendly staff, breakfast OK, for what we paid we can't complain and would stay there again for same price. room was large and basic, ready for an update, a picture or 2 might make the room feel nicer, coat hooks would be handy especially if it's been raining because theres nowhere to hang other than small wardrobe, mattress wasn't too comfy but OK. Small kettle n hairdryer in room. Free car park. Only short walk to peace Hall, town centre, vue complex. 5 min drive from Dean Clough Mill.

Partner

10/10

Exceptional

12 Jan 2020

Verified traveler

Loved it.

Staff were really good and rooms excellent size.

Partner

8/10

Excellent

27 Dec 2019

Paul

Centrally placed but not the Ritz

Centrally placed and did a job but not the Ritz

Friends_and_family Family

8/10

Excellent

12 Dec 2019

jennifer

convenient and well priced

Mistake with our booking terms were confirmed included breakfast not so at hotel however the staff were great and soon sorted out thus misunderstanding

Partner

6/10

Pleasant

02 Dec 2019

Verified traveler

Close walking distance to Piece Hall and Square chapel where we wnted to go. There were a few issues at Reception and with the room.

Leisure Partner

10/10

Exceptional

26 Nov 2019

Verified traveler

The man on reception was so friendly and kind. He couldn’t have done enough to help me.

Leisure Self

10/10

Exceptional

24 Nov 2019

Ian

Great location for the visit and excellent value. Short walk to the station and town centre.

Friends_and_family Friends

6/10

Pleasant

22 Nov 2019

Tresca

Spacious clean family room but uncomfy beds a cold

Only stayed one night for a concert in centre of Halifax. So hotel was perfectly located. Room was big and clean with plenty of towels but was freezing cold. We arrived to all 3 windows open and it was 3 degrees outside. T turned out later that there is a horrid sewer smell from bathroom.When we asked for a fan heater and extra duvets we were told sorry but no. The bathroom was huge but no heating at all. So we waited till we got home to shower.The really odd thing was the communal areas like corridors and reception were boiling hot. But our radiators never really came on. The three single beds were paramount to Torture devises from the middle ages. Thin mattress with many springs so noisy crunchy and painful. No duvets at all....its almost December??just sheets. So for us it isnt a place we would stay again. But worked out good for one night as price was very cheap. 34 quid cheaper on hotels .com than on booking.com . So thumbs up to Hotels.com!

Friends_and_family Family

10/10

Exceptional

20 Nov 2019

Patricia

Very economical and enjoyable stay.

I arrived at hotel later than the final check in time. Katrina was exceptionally helpful in arranging for me to collect my key when put in a safe place. Everything went to plan. Room very comfortable and good tea and coffee facilities in room. Did not get chance to eat at hotel as had to leave however reception staff very friendly when I checked out. Would definitely recommend and would definitely return in the future.

Friends_and_family Friends

4/10

Poor

17 Nov 2019

John

Disappointed

Lovely hotel. Went to a show at the theatre. Rain was a pain so thought we'd have a drink at the hotel. 10.45 bar closed. Bit of sightseeing day after. Returning at 5.00 thought we'd use the hotel bar. No draught beer, minute selection of bottled so had to brave the rain in the evening again. Breakfasts on both mornings were well over cooked so made do with cereal and toast and jam. Seriously under staffed. A shame as rooms are lovely and staff doing their best.

Partner

4/10

Poor

11 Nov 2019

Verified traveler

the bar area looked good but the room was dirty , cracked sink dirty skirting boards and socks and a bottle left on top of the wardrobe

Friends_and_family Family

8/10

Excellent

09 Nov 2019

Verified traveler

Good location , 2mins to piece hall, central library, calderdale industrail museum and literally opp Halifax Minster. Breakfast is served down stairs on lower ground floor. Hotel ought to put a sign up in reception telling their guests this along with breakfast serving times. Overall welcoming staff , a pleasant stay .

Leisure Partner

8/10

Excellent

05 Nov 2019

M R

Excellent service - clean comfortable room - great breakfast.

Self

6/10

Pleasant

05 Nov 2019

Verified traveler

The bar area and receptikn was clean and smart but the room let it down, got all the basics but tv was poor , sink was cracked and the room was dirty finding dust everywhefe and a pair of socks on the wardrobe

Friends_and_family Partner

6/10

Pleasant

03 Nov 2019

stephen

Unlucky or What?

Our stay was marred by doors fire doors banging in corridor outside our room. (4) so our sleep was very disturbed.
Mega disappointed TV not working in reception for us to watch World Cup Rugby Final. TV in our to om had some issues with interference contorting picture.
Bar closed around 22.30 meaning we couldn’t get drink for a nightcap around 23.15hrs
Receptionist - new employee- was fantastic. She tried so hard to please. Wool Merchant have got a real hard working little gem. Well done and sincere apologies we didn’t get your name.

Friends_and_family Family

4/10

Poor

01 Nov 2019

Verified traveler

No heating in the bathroom,no heating until about 6.00 pm in the bedroom,the electric shower was tepid,no normal gin behind the bar,t was raining inside the window,we reported it but noone came to look,we ordered a salad meal and didnt get it for one and a half hours there wasnt very many people in eating .it was one problem after another and no one cared

Leisure Family

8/10

Excellent

22 Oct 2019

Verified traveler

Locatin is excellant t walk into Halifax and parking is free at the hotel.
Room was clean but the shower not very easy to control temperature.
I was on the 4th flor ad the lift wasn't working on my second day there so a few stairs to climb.

Business_and_leisure Self

8/10

Excellent

18 Oct 2019

Nicole

Good location, services could be better

The Wool Merchant is in a good location for peace and quiet and proximity to the Piece Hall and town centre. They offer free parking which was a nice benefit. I think the services could be a bit better. I booked a room with a king bed and was given a twin. The fire alarm went off several times over the 2 days, which was not only annoying, but a member of staff entered our room to check if we had caused it and was more suspicious than apologetic for the nuisance. This made us feel as though we couldn't relax. The owners should check their listing on this website as it claims they offer free breakfast but they actually apply a surcharge.

Partner

10/10

Exceptional

13 Oct 2019

Craig

Pleasant overnight stay.

Ideal for my one night stay in Halifax. Free parking and close to where i wanted to go.
I would stay again.

Self

8/10

Excellent

08 Oct 2019

Vincent

Stayed here many times and can't fault it, only issue is that my radiator was noisy

10/10

Exceptional

05 Oct 2019

abigail

good venue

really good value for money, arriving late and leaving early, no frills but warm ,comfortable and cleangood venue

Self

10/10

Exceptional

04 Oct 2019

Verified traveler

Nice staffs and very friendly and good service
Hotel is well clean.
*****

Friends_and_family Family

6/10

Pleasant

02 Oct 2019

k

Good location

Very convenient for train and bus stations and piece hall

Friends_and_family Friends

6/10

Pleasant

30 Sep 2019

Verified traveler

It was ok. Just a bit tired but for the money its was what i expected

Friends_and_family Family

8/10

Excellent

29 Sep 2019

Heather

It was a good stay, breakfast was better than we have had before, it could still do with being a bit better keeping it warm the way they do is just not suitable.

Friends_and_family Family

6/10

Pleasant

23 Sep 2019

Verified traveler

Not a bad stay but a fire alarm at 3am put a damper on things. Think people were smoking in their room and set it off! Had to evacuate for 30 minutes or so.Bathroom could of been a bit cleaner though not terrible. Some of the light switches were actually behind the headboard, difficult to reach without getting back out of bed. Very unusual. Plenty of free breakfast but have had better, quite bland food but as much as you want. Good car parking right next to the hotel. You get what you pay for.

Partner

8/10

Excellent

21 Sep 2019

dale

Lack of parking

Bad things are layout no map by the elevator to show where rooms are so we ended up walking into another room , parking space is an issue our second night there was no space for us to park because the spaces arent marked out and others left a big gap between cars they need to mark the spaces ,room was ok for the price we paid would probably stay here again but the parking situation has put us off abit

Partner

10/10

Exceptional

19 Sep 2019

Steven

Exactly what I needed

Great staff that really look after you. Room was clean and for the price it was very comfortable.