Name: Pavilions Hotel
Address: Papanui Road, 42, Christchurch, NZ

10/10

Exceptional

26 Jul 2026

Amanda

Rooms were clean and tidy. Staff were friendly

10/10

Exceptional

20 Jul 2026

Rodney

Great stay. Amazing shower. Nice bed. Parking is really tight so make sure you are careful parking.

Partner

6/10

Pleasant

19 Jul 2026

Tina

Small room for three and no plates or cutlery in the room…

10/10

Exceptional

18 Jul 2026

Bobbi-Jo

The room was clean and comfortable. Hotel amenities were great. Cafes, shop & restaurants near by. Close to city centre. Staff were friendly and helpful. Would recommend and stay again.
Thank you

10/10

Exceptional

17 Jul 2026

miranda

Fabulous staff, convenient to everything

Partner

10/10

Exceptional

13 Jul 2026

david

Everything was great

Family_with_children

10/10

Exceptional

13 Jul 2026

Richard

I've always wanted to stay at the Pavilions, having worked on the building of them many years ago, now. I was pleasantly surprised how good they are, despite the passage of time. Clean, well presented with big rooms, comfortable bed, great amenities e.g. kitchen.
Very conveniently located which means close to the city and restaurants.
Staff at check in- check out very friendly. Housekeeping, excellent.
Price was very competitive. I have no hesitation recommending staying here, as I will do on my next visit to Christchurch. A really God accoodation place.

Self

6/10

Pleasant

13 Jul 2026

Alysha

Quite noisy at night time and through the night

Family_with_children

10/10

Exceptional

12 Jul 2026

Maryam

Nice and clean room. Easy check in and check out. Highly recommended

Family

10/10

Exceptional

12 Jul 2026

Megan

Friendly efficient staff, easy parking, great location. Room was of a great standard with everything we needed to self-cater. Quiet and clean. Couldn’t fault.

10/10

Exceptional

11 Jul 2026

jayson

Very nice accomodation and nice value. Will stay again in the future.

Family_with_children

8/10

Excellent

08 Jul 2026

Sandeep

No OTT platforms or music channels works

10/10

Exceptional

05 Jul 2026

Kaylee

Lovely two-bedroom unit that served us well for our one-night stay. The only slight downside was that the bedroom windows rattled, which created quite a bit of noise. Other than that, we had a great stay.

10/10

Exceptional

02 Jul 2026

Judith

Another good visit for two nites staff,food and room excellent.

Partner

10/10

Exceptional

28 Jun 2026

Rupinder

Everything is good but microwave need to be provided in the rooms so that the person can reheat the food which they brought from outside.

Partner

10/10

Exceptional

27 Jun 2026

Maria

Great room and staff were helpful.

Partner

10/10

Exceptional

22 Jun 2026

Ma-rea

All staff were of standard

Family_with_children

10/10

Exceptional

22 Jun 2026

Garry

Close to city center. Staff very welcoming. Loved the breakfast. Room comfortable.

Partner

10/10

Exceptional

20 Jun 2026

Rachel

Great location, conmfortable beds and friendly staff.having restaurant on site meant you didn't have to brave the weather outside.

6/10

Pleasant

18 Jun 2026

vikas

It's ok for a one day stay may be as a couple but not with kids

Family_with_children

8/10

Excellent

17 Jun 2026

Barbara

Friendly staff, easy to get to and close to CBD.

Partner

8/10

Excellent

15 Jun 2026

Sheree

Bar staff were super friendly, room was clean and had everything we needed. Would come back again.

Partner

10/10

Exceptional

13 Jun 2026

Meikaai

Great location fun for the family

10/10

Exceptional

09 Jun 2026

Phil

Good room and great value, my go to for staying in Christchurch.

Family

10/10

Exceptional

30 May 2026

Cheryl

A lovely hotel. Well appointed. Lovely bar. Excellent dinner menu. Very nice food.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Jennifer

Clean room, easy check in.

Self

10/10

Exceptional

25 May 2026

HARDIK

Nice rooms and kitchen good location

10/10

Exceptional

24 May 2026

Wells

Clean room -- and very well taken care of.

Family

10/10

Exceptional

23 May 2026

john

Wonderful trip.we.really loved the buffet breakfast cosy room cheap for.the 3 of us look forward staying again soon.

Family_with_children

8/10

Excellent

22 May 2026

Diana

I didn’t like the room service breakfast.
This morning I had ordered peaches and got pears. The Danish pastries were cold and unappetising. The weetbix and the trim milk were great.
Having said that I will stay at pavilions again. Please fix the lock on the door to room 807. Cheers

Self

10/10

Exceptional

22 May 2026

Tuan

Nice and convenient location. The parking is nicely located next to the room. It is very spacious with a comfortable and clean bed. It is well equipped with amenities.

Partner

10/10

Exceptional

14 May 2026

Sarah

Great stay. Clean, comfy, great food at onsite restaurant and loved the history theme. Only complaint was tv wouldn’t cast from my phone. If you want to watch You Tube or other favourites like Netflix take an HDMI cord or take chrome cast thing with you. The TV is smart but not smart enough apparently. Not a major as plenty to watch on the channels on offer. Spa bath was enjoyed thoroughly by my hubby. Would stay again.

Partner

10/10

Exceptional

13 May 2026

Jacqui

All good

Partner

10/10

Exceptional

13 May 2026

Brent

I come here 1-2 times a year, handy to CBD, staff are always polite, helpful and there if/when needed, top hotel to stay.

Self

10/10

Exceptional

10 May 2026

Heidi

Helpful staff! Room was very clean and room was warm

Partner

8/10

Excellent

09 May 2026

Wayne

The food was top notch.

Partner

10/10

Exceptional

02 May 2026

Tania

Super handy, friendly staff, nice +
Some datedness starting to be noticeable but clean and lovely rooms.

Self

10/10

Exceptional

26 Apr 2026

Bradley

The staff were all so nice and the room was clean and amazing. The restaurant on site was so good with such amazing staff. Will definitely be going back

Family_with_children

8/10

Excellent

21 Apr 2026

Russell

Good size unit
Hot powerful shower

Friends

10/10

Exceptional

19 Apr 2026

Graeme

Awesome place and service

Business

8/10

Excellent

15 Apr 2026

Caro

Had a great stay at the Pavilion. Room was clean with excelllent beds, had full fridge plenty of utensils.
The spa bath a big hit with our grandchild and my partner.
Dinner menu was excellent the portion size was on the small side fof my partner who is a big eater, 3 courses did fill though.
Breakfast buffet was fantastic, everything you need to set you up for a busy day ahead.
I highly reccomend this hotel.
Staff were friendly and helpful.

Family_with_children

10/10

Exceptional

14 Apr 2026

Donna

Everyone we dealt with were very pleasant.

8/10

Excellent

05 Apr 2026

Jane

It was a great place to stay. Very clean and well priced. Had the other bonus of a swimming pool pool and spa

Family_with_children

8/10

Excellent

03 Apr 2026

Jan

Quick easy check in - comfortable

10/10

Exceptional

02 Apr 2026

Teena

Friendly and helpful staff. They took my bags to/from my room as there is no lift. Clean room and fast check in/out process.

Self

6/10

Pleasant

26 Mar 2026

sooraj

No

10/10

Exceptional

24 Mar 2026

Diane

Very friendly
Good service
Nice spa

10/10

Exceptional

17 Feb 2026

Sidney

Everything was absolutely perfect!!! I reserved this place for my daughter. I was worried that they needed my credit card to check in but nope! No worries they said to me. I was grateful for that because here in Canada good luck with that one! Thank you again for a perfect stay according to my daughter. The next time I visit New Zealand, I will be staying here. 10/10!!!!!

Leisure Self

10/10

Exceptional

09 Feb 2026

Lay Hoon

👍

10/10

Exceptional

04 Feb 2026

Christine

When my friend and I arrived we were given a very warm welcome by the staff. Our room was lovely and clean and the bed extremely comfortable, we also had some really good and tasty meals.
Thank you again for a great stay, we will definitely be back.
Christine Mason.

Business_and_leisure Partner

10/10

Exceptional

01 Feb 2026

Belinda

Loved our stay here - reserved one of the cottages - clean spacious modern and comfy! Food for breakfast and dinner was delicious too.

Great locales walk about around downtown.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Kelly

Room was perfect for what we needed, clean and tidy. Sraff were very helpful, friendly and down to earth.
We will be back to stay.

Leisure Family_with_children

10/10

Exceptional

30 Jan 2026

Mark

Clean tidy rooms staff very friendly. Great place to stay

8/10

Excellent

24 Jan 2026

FOLASADE

Room is good but has no lifts to the room, we had to use the staircase to carry our luggage’s.

10/10

Exceptional

15 Jan 2026

Jessica

Great facilities, nice staff, clean room.

Leisure Partner

8/10

Excellent

14 Jan 2026

Joseph

Clean rooms, parking was a little tight.

Leisure Family

10/10

Exceptional

13 Jan 2026

Gemma

Ery nice hotel and staff

2/10

Poor

13 Jan 2026

Taso

All travelers—especially those hoping for a pleasant, quiet, and relaxing stay in Christchurch—should avoid this hotel at all costs. The management clearly lacks even the most basic ability (or interest) in running a hotel where guests can actually rest.

Under no circumstances should you book a room facing the swimming pool unless your goal is sleep deprivation. The noise levels are outrageous and relentless, and the hotel makes it abundantly clear that they simply do not care. The hotel manager’s attitude can best be described as: not their problem, not their trip, not their concern.

I travel extensively for work—around 100 nights per year for the past 3–4 years—and I can say without hesitation that this was the worst hotel experience I have ever had. I wouldn’t give it one star if that were an option.

Ironically, even holiday parks and camping sites manage noise control better than this so-called “4-star” hotel. At least in those places, someone steps in after dark to ensure basic courtesy. Here, the duty manager claimed they had “taken action” by politely asking a group of teenage sports teams to be quiet—an effort that was clearly meaningless. The result? A full-blown balcony party, loud music, and continuous offensive language, all clearly audible to our young children.

How this establishment managed to earn a 4-star rating is genuinely baffling. The mindset, service quality, and complete lack of guest care are nowhere near that standard.

To be perfectly clear:

If

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Caroline

Spacious room, staff always lovely, yummy breakfast.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Geoffrey

Very good.

Self

10/10

Exceptional

10 Jan 2026

Jennifer

Great stay! Very clean room, lovely air conditioning in the Christchurch heat!

Leisure Family_with_children

10/10

Exceptional

09 Jan 2026

Laura

Room was very clean, hotel staff were friendly, great location to the grocery store, and all sight seeing activities. The local bus picked us up a minute walk from the front of our hotel.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Gerald

The hotel offered a very nice buffet breakfast with an option for continental. The food was quite good with a variety of eggs, meat, baked goods and fresh fruit.

Leisure Family

6/10

Pleasant

05 Jan 2026

Bao

Location was good. Breakfast had good variety. Rooms were cosy and clean, except it was on the first floor and there were no lifts, which is not good if you have heavy luggage. Otherwise the place was good.

Leisure Family

10/10

Exceptional

02 Jan 2026

Ernest JOHN

Room was tidy and clean. cheerful staff.

Partner

10/10

Exceptional

29 Dec 2025

James

Clean room. Friendly staff. Check in very simple and friendly.

10/10

Exceptional

29 Dec 2025

Steve

Great room and facilities at a great price. Highly recommended A+

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

val

Clean room, excellent and accommodating staff

10/10

Exceptional

25 Dec 2025

Sheena

We checked in for the night and needed to change our booking to a room on the ground floor as my mom would find it difficult hot to climb and the reception was kind enough to accommodate us . We also ordered room service and the food was hot and delicious when it came . Would highly recommend the hotel to travelers !

Leisure Family

10/10

Exceptional

24 Dec 2025

Jeanette

Great location and a huge suite!

Leisure Family

10/10

Exceptional

22 Dec 2025

XUEYU

Perfect

10/10

Exceptional

18 Dec 2025

Pradeep

Staff was friendly and very helpful

10/10

Exceptional

10 Dec 2025

Ivan

Consistent standard and great staff

Business Self

10/10

Exceptional

04 Dec 2025

Jianxiong

Friendly and helpful staff. The hotel has sauna rooms. That’s amazing!

Leisure Self

10/10

Exceptional

04 Dec 2025

Mark

Solid stop over hotel in Christcurch for your road trip. We actually stayed four nights while we drove out into the surrounding areas to go sightseeing.

Our room had a jet tub and great working AC. The daily housekeepers were great. They even washed out dishes for us and we honestly felt bad about it.

We had a bit of an issue one night with some very noisy guests partying in the cottages behind us. We called the front desk and they said they'd go to talk to them but they never did quiet down. Thankfully we popped the earplugs in and were able to get to sleep.

Solid place. We'd stay here again.

Partner

10/10

Exceptional

01 Dec 2025

Terry

Absolutely enjoyed my short stay and plan on coming back ⭐️⭐️⭐️⭐️⭐️

Business Self

10/10

Exceptional

01 Dec 2025

Sue

Lovely place from start to finish. We dined in and had a beautiful meal.

Leisure Partner

8/10

Excellent

29 Nov 2025

Gail

The room was quiet, clean and the staff were helpful.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Lisa

Clean room, very accommodating and put us in a room with 3 queen beds for a mums get away night. Staff were so lovely and checked us in early as well.

Leisure Friends

4/10

Poor

26 Nov 2025

james

Beds were comfy, check in was friendly. However, sound from the front desk and the bar resonates up the stairs, causing disturbances to sleep. Evn

Business

10/10

Exceptional

22 Nov 2025

Mike and Rae

Excellent overall

Business

10/10

Exceptional

16 Nov 2025

Louise

Great stay, the location was perfect.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Anne Maree

Beautiful clean room lovely welcome. Had a drink in bar lovely staff. Breakfast we could not fault. Great selection

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Ian

Great place to stay. Friendly efficient staff. Great breakfast.

Business

10/10

Exceptional

12 Oct 2025

Garry

Great location, handy walking distance to CBD. Very clean and spacious rooms. Restaurant had good meal options and attentive staff, however dining room and bar area is somewhat cluttered with memorabilia.
Highly recommend.

Leisure Partner

8/10

Excellent

09 Oct 2025

Amy

Great location and perfect for where I need to be

Business

8/10

Excellent

30 Sep 2025

Neville

I enjoyed my stay. The staff were friendly helpful. The room service was excellent. I'm quite fast. Was a bit noisy as it was a sports group staying there. I would have thought the staff would have asked them could be a bit quieter, but overall, very happy with the stay

Leisure Self

10/10

Exceptional

25 Sep 2025

Ivan

.

10/10

Exceptional

20 Sep 2025

Andrew

Great place to stay. Great staff. Great brekkie

Business Self