SwissEver Hotel

10/10

Exceptional

21 May 2026

Samantha

I stay at the SwissEver semi-frequently when I travel for work as our HQ is in Steinhausen.

I really want to call out Angela on reception who provides exceptional service to her guests. Every time I arrive to the warmest of welcomes, greeted like a returning friend - & nothing is too much trouble. Even when hundreds of guest arrive enmasse Angela keeps professional, calm & polite - such a credit to the hotel.

The rooms could do with modernisation, the cleaning of late has dropped a little - the last twice I’ve had public hair in the shower, not hygiene bags & marks on either towels or bath mat, this does need attention as previously it was pristine!

Otherwise, nice hotel, convenient location & the rooms are a great size.

Business

10/10

Exceptional

01 Jan 2026

Jeffrey

The room was very large and functional, and comfortable.

10/10

Exceptional

08 Dec 2025

Neiloufar

Very clean. Friendly staff.

8/10

Excellent

07 Sep 2025

Jackie

Adequate Stopover

Good location for our overnight. Sadly right by a major road with no aircon so noisy or warm , your choice. Otherwise good.

Partner

8/10

Excellent

31 Aug 2025

peter

Nice and fair price. Hotel borders on Interststate and it is so noisy that window must stay closed. So ask for a room away from the Interstste. NO A/C. Too hot inside room on warm summer days.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Ronald

The room is huge and clean. The staff is incredibly nice. The only drawback is there is no air conditioning but they provide you with fans. All in all an excellent stay and we would stay there again

Leisure Family

8/10

Excellent

26 Jun 2025

Nirav

Nice hotel. Little dark at night but it adds a different vibe.

6/10

Pleasant

15 Jun 2025

Manish

The property is far from Luzern and requires a minimum of 1 train and 1 bus ride. Plus there is no AC in the rooms and it gets super hot. The staff did provide fans when asked but it was too small to help in any actual way. The room( more like apartment) we got was spacious and clean.

Leisure Family_with_children

10/10

Exceptional

31 May 2025

Grant Demetrius

Great stay

Business Self

10/10

Exceptional

06 May 2025

Brent

An excellent return stay. Many thanks.

Friends_and_family Family

8/10

Excellent

02 Mar 2025

Brent

The hotel was very quiet but the service excellent - thank you!

8/10

Excellent

31 Oct 2022

Seyed

A

Business Self

10/10

Exceptional

11 Jun 2022

Antonio

Parking is limited here to 4 spots in front of the hotel. If you get here by car there are parking limitations all over the area. Get a small car too!!! There is a 15 FR a day garage next to the hotel. We liked the hotel, spacious rooms but stay away from the freeway side. Windows open impossible.

Leisure Partner

8/10

Excellent

26 May 2022

Antonio

Stifling air in rooms. No ventilation windows have to be closed, freeway 50 yards 24hrs a day.

Leisure Family

2/10

Poor

18 Apr 2022

Manuel Alberto de Oliveira

La chambre c'était triste et comme un frigo. Je ne retourne jamais là bas.

Leisure Family

8/10

Excellent

06 Sep 2019

Phillip

Nice hotel and a good location to get around the local area.

Business

6/10

Pleasant

22 Aug 2019

Felicia

Room was fine but common areas basic.
Breakfast quite basic too
Service and people were great and professional

Business

10/10

Exceptional

02 Jun 2019

Karl

We put up at this hotel for our return flight from Zurich. For the price we paid considering Switzerland, I think it’s great value. The reception staff are friendly and helpful, the rooms are big and clean. The hotel is very well maintained.
Room amenities - very basic.

Leisure Family_with_children

8/10

Excellent

01 Jun 2019

Ian

A pit stop , not a destination.

Checkin was fast and pleasant. The room is basic but perfect for a quick stopover. There is no AC so nights can be a little warm during the summer months.

Partner

10/10

Exceptional

29 Mar 2019

jerome

Modern hotel with excellent breakfast. Ideally located if you are with a car.

8/10

Excellent

14 Feb 2019

eric

extras (wifi and breakfast) are too expensive in relation to the hotel standing. review your pricing . suggestion is to provide free wifi .

8/10

Excellent

09 Feb 2019

Simon

Remote but perfectly acceptable business hotel

Perfectly good business hotel, no facilities nearby and a 20min wall from station - good if you have transport, not if you don’t

8/10

Excellent

28 Jan 2019

Stefanie

Basic hotel but very clean and comfortable. No complaints

10/10

Exceptional

12 Jan 2019

Simon

Good value for this area

Good size, well equipped room - location not great as out of town

10/10

Exceptional

01 Jan 2019

Michael

New modern place with plenty of space in rooms and lobby

Family

2/10

Poor

13 Dec 2018

Verified traveler

This is a horrible Hotel, basically a dump and not any worth what I paid
$ 242.20 Australian dollars.Not Happy

10/10

Exceptional

13 Nov 2018

David

Consistent

I have stayed here many times over the years, it never drops in quality. Breakfast is good, a nice range of foods. The staff are very friendly and helpful. Rooms are bright and clean.

8/10

Excellent

08 Jun 2018

Verified traveler

Zug area hotels were booked or overpriced, and this was available. A bit far from Zug, it is not in the most picturesque location, nor are there many restaurants within an easy walk. The hotel does host a Swiss Chalet. The rooms are quite big and comfortable; I could have hosted a small team working during the day at the seats and working tables. The night clerk was especially helpful when we had questions or needs. Seems like they were understaffed during the day. It was in a small mall with a pet supplies shop, a bike store and an Adiddas outlet. Free WIFI worked fine.

8/10

Excellent

17 May 2018

Alan

Business Trip near Zug

Good clean modern hotel - fine if you have a car, no local train line if you don't. Taxi's near Zug are expensive.

6/10

Pleasant

23 Jun 2017

Verified traveler

Service is very slow and not even able to get an extra towel/blanket. Waited 30 minutes to check in, as they were busy with endless tour guide's request, very annoying. If you travel with your family only and don't want to wait to be serviced after big tour groups, don't stay there.

Family

10/10

Exceptional

19 Mar 2017

Denys

Nice hotel will stay again.

nice clean hotel with big rooms and good breakfast. Close to the highway so easy to reach on a business trip for stop over. Clean and nicely decorated, people at reception friendly and helpful.

10/10

Exceptional

30 Oct 2016

Lev Arie

Great choice

Great stay as business accommodation

6/10

Pleasant

13 Oct 2016

Geneviève

Clean but boring

GOOD
Modern and clean. Covers, duvet and pillows were amazingly comfortable. Great service - staff was helpful and accommodating no matter the ask. Short 5 min ride to Cham train station. Very good ice cream!

BAD
The room is small and stale. Boring. Bad view. No possibility to change the room temperature. Nothing around the hotel forces you to do everything at the hotel and the restaurant was stale. Have to pay for everything including wifi, bad bfast, etc. The king size bed is actually two twin beds. Shower layout is ridiculous, towels were in the showers and the whole bathroom was wet by the time I finished. Plus was freezing because there's no door.

6/10

Pleasant

06 Oct 2016

Danielle

The room was functional - large, modern, clean and had good wired internet access (I couldn't seem to get wifi to work.) Couldn't get the bedside lights to work, there wasn't any aircon in the room (pretty warm) and no shampoos/conditioner were provided in the bathroom.

10/10

Exceptional

08 May 2016

Kin Cheong

Feel at hime

The staffs are very pleasant and friendly

4/10

Poor

26 Feb 2016

Emiliano

Horrible wifi and bad service in the restaurant. Rooms are now and large.

8/10

Excellent

04 Jan 2016

Andrew

Motorway hotel

We stayed here for over a week while we temporarily moved out of our house. Most of the guests just overnight here en route to elsewhere. Handy for motorway, reasonably convenient for Zug, Lucern. Did not use the restaurant this time but have eaten lunch there previously and it was good. Quite expensive given the somewhat industrial location.

8/10

Excellent

05 Sep 2015

Robert

A Bit Out of the Way

Very nice, basic hotel close to the main highway. It is located a few kilometers from the city center, so expect to drive to see anything. Since we were visiting Zurich and Lucerne, it's central location was perfect for us.

8/10

Excellent

13 Aug 2015

Verified traveler

Got there very late after car breakdown, but the chap at reception was very helpful.

Family

8/10

Excellent

15 Jul 2015

Joe

HOT

beutiful hotel great service NO AC in rooms to ''hot for summer''

Family

2/10

Poor

13 Jun 2015

Pamela

BAD HOTEL, REALLY BAD ATTENTION......

We made a reservation at the hotel for 4 days to learn a little from Switzerland and Zurich and take some tours, we think that this hotel could be our starting point to use the bus or train services but is far from everything and the people from the hotel won't help you in anything.
Since our arrival we realized that the hotel was away from the city paid about $ 200 to the taxi driver. When we arrived at the hotel the front desk lady didn't not know anything on how we can move around to be able to take the tours we have already booked, she was the only person in the hotel and was in the process of learning. We said repeatedly that we needed to be in Zurich and asked how we could rent a car or use the shuttle and her answer was that she knew nothing, we ask to speak with the manager and told us that she was on her days off and it was impossible to communicate with her.
Then we decided to eat something at the restaurant in the hotel and the lady told us that Saturday and Sunday the restaurant does not serve.

Being in this hotel is like being locked up without any chance of going anywhere if you don't have a car, and the people in the hotel don't know anything and do not help.

I would never recommend this hotel to anyone, there are better options in Zurich. If you are a tourist and want to see the city and take tours don't reserve this hotel.
We hade to change hotel after the first night.

Family

10/10

Exceptional

21 Apr 2015

Verified traveler

Good for a short or long stay

Bit far from anything, but easy enough to get anywhere using the excellent public transport

6/10

Pleasant

27 Mar 2015

Sarah

Rude service

Room was OK (basic 3 star quality), however the staff at the front desk was very rude. It took them almost 30 minutes to help me get a taxi which made me late to my meeting. Breakfast was also a horrible. Would never stay here again.

8/10

Excellent

24 Mar 2015

Verified traveler

Good hotel but asked for an extra pillow which the receptionist couldnt provide because the housekeeper room was closed and the other rooms couldnt be opened to get a pillow because they would have to pay for the room keeper

8/10

Excellent

14 Jan 2015

George

OK Stay

There is an issue with getting reliable taxi service in and out of the hotel. They run their own shuttle but on a limited schedule.

10/10

Exceptional

12 Nov 2014

cecilia

Very comfortable, great location.

The hotel is nice and well situated. Rooms are spacious and have all you need. Bus station is across the street and you can get tickets at the front desk. Nice place and nice restaurant.

10/10

Exceptional

07 Oct 2014

juwonfamily

GOOD!!!!

I stayed here only one night but there was very clean and good condition. I recommend here as one of the best hotel in Switzerland :-)

Family

6/10

Pleasant

05 Sep 2014

Verified traveler

enough room to swing many cats

very spacious room, including tables, desk, kitchenette. UK plug adaptors didn't connect as this hotel solely has the new 3 prong embedded plug format so ensure that you buy suitable adaptors. Friendly staff and cost effective breakfast.

2/10

Poor

30 Jul 2014

Virginia from Canada

Stay here if sleep doesn't matter to you

If you like sleeping with tour buses idling under your window so that you can't sleep a minute, stay at the SwissEver hotel in Zug. If you tell the front desk manager, that the four tour buses have kept you awake, she will likely blame you because they are customers too and they have a right. SwissEver should change its slogan to \"The Customer is Always Wrong\" - this is how I was made to feel. I will not stay at this chain again. It was a nice looking hotel with extremely poor customer service.

10/10

Exceptional

25 Jul 2014

Leigh

HIgh Quality Hotel

Beautiful large rooms.

Family

8/10

Excellent

15 Jul 2014

Deepak S

Very good experience

Hotel is really nice. Staff is very helpful. Rooms are big with good amenities. Hotel helps me for early check in and late check out, thanks to them. Hotel is situated in Cham near of Zug, on Saturday and Sunday, frequency of bus and local train is 30 mins but we manage the time as Swiss Transportation is the Best.

Partner

10/10

Exceptional

12 Jul 2014

David Suh

Very spacious and clean

The room was very clean and spacious. Overall far better than I expected. If you have a car and are on the way to the mountains near Luzerne, this is the perfect place to stop over. Local grocery stores are 10min away, and you can make simple dinner with electric oven and microwave. I will definitely come back in here again later.

Family

10/10

Exceptional

23 Jun 2014

Toni

Nice

Kind and helpful staff, clean rooms. More towels would be helpful.

10/10

Exceptional

04 Jun 2014

Fuderer Family

Very clean rooms and facilities

Being a family of four we were put in separate rooms with an adjoining door. It was fantastic to have our own space and the kids just thought it was wonderful. We were so pleasantly surprised, and it was truly a great thing to have so much space and not to have to share the bathroom with the children. Plus they could get a good nights sleep and we could stay up and watch telly - wish other hotels could understand the whole family situation.

10/10

Exceptional

27 May 2014

Hayden

Great place

Lovely hotel, welcoming staff, neat and clean rooms, easy to get to highway in either direction or head into town

10/10

Exceptional

02 May 2014

Verified traveler

Very Modern

This is a very comfortable modern hotel. Plenty of free parking spaces including garage parking. Would stay again when in the area.

10/10

Exceptional

05 Apr 2014

Rachael

Great night between Zurich and Lucerne

Built in 2011 but look like 2013. My husband and I and our baby rent the studio room (with kitchenette) and my parents had a standard room, and for both, everything was good, clean, calm and enough space. We stayed only for a night but we were more than happy to choose that hotel. Its' exactly between Lucerne and Zurich (15 min each). Not a lot around but if you are only there for a night it's a great spot.

Family

10/10

Exceptional

16 Mar 2014

Verified traveler

New Town Centre Hotel

Short stay last week. Hotel is easy to find in a small square with its own parking spaces directly outside. Clean, spacious room. Had a good meal in restaurant, slightly pricey but that was our choice. Will return

10/10

Exceptional

05 Feb 2014

Aj

Good stopover

Stayed here as we weren't ale to move in to our new home in Zurich 'til the next day. Good family room consisting of two rooms with a connecting private corridor. Conveniently located near the highway, but some way from town, so best if you are driving. New and immaculately clean. Only negative point for me is that I don't like German bedding (separate mattresses and douvets on a double bed) but that's hardly the hotel's fault.

10/10

Exceptional

06 Jan 2014

Bill

Great value, large family rooms

We had a great stay with our large family (4 kids). We had 2 family rooms connected with a private hallway made it more like an apartment than a hotel room. Each room is very roomy with a large king bed and a fold out couch and a small kitchenette with a stovetop, fridge and microwave and a nessepresso expresso machine. New and spotlessly clean and friendly office staff the hotel is located in small business park just of the autoroute near Cham. We were visiting Lucerne which was about a 15min drive. A great value it was less than half the cost of other hotel that could handle a large family. Definately a place we would use again.

10/10

Exceptional

14 Dec 2013

Eran S.

Great Business Hotel in Zug/Cham

This is a new property, with great modern but warm design (through extensive use of wood). The overall quality of the furnishings is impeccable. Rooms are comfortable and modern, with everything one needs for a longer business stay. Hotel staff was great in communicating and assisting us with orienting locally. The on-premise restaurant, which is pretty much active 6:00am-22:00, plus a 24/7 kiosk \"cart\" means you will never have to worry about meals / snacks (important since the location is rural and places are more closed than open...). Rates were CHEAP during the weekend and reasonable during weekdays. Access is a 5 minute ride from the CHAM train station and taxis are available. Would greatly recommend for short or long stay for those with business in the area - Just remember this is NOT in or near Zurich.

8/10

Excellent

05 Oct 2013

Ryan

Does the job

Clinical and reasonably comfortable. Best Zug (/Cham) has to offer that's under 300CHF!

8/10

Excellent

30 Aug 2013

Steph

Great value for business hotel

Not so well-located (15-mins drive from Zug, with not many restaurant options around) but brilliant hotel stay in clean and well-serviced rooms. The hotel is brand new, the overall service is spot on. A paying breakfast (really good by the way), the location (on the side of a minor highway) and the paying speedy wifi are minor drawbacks. The stay is however great, I will definitely go back on business there.

8/10

Excellent

11 Aug 2013

Clare

Great hotel

Had a lovely stay - room was spot on (v comfy) and clean. Bathroom very nice and great to have been upgraded upon arrival. Staff very helpful and accommodating. Had issues with the Internet whilst there which made it impossible to work though yet was not charged for the Internet bill as a result. Did not try the breakfasts but the evening menu was excellent. Very good standard of food for a hotel.

10/10

Exceptional

03 Jun 2013

KLMatsalleh

Best Hotel for ZRH Departure

What a great hotel, clean, modern with friendly staff.Despite not being close to Zurich airport, if I were leaving from Zurich again, required an overnight stay & had a car - I will be back

10/10

Exceptional

21 Apr 2026

Zubair

10/10
Big rooms, nice location. Breakfast could have been better tho :)
Great people and front desk manager was super helpful and friendly.

Self

8/10

Excellent

16 Apr 2026

Charlotte

Alles ok

10/10

Exceptional

10 Apr 2026

Marion

Praktisches, großes Zimmer.

Partner

10/10

Exceptional

13 Mar 2026

Bjarne

Ok

8/10

Excellent

04 Feb 2026

Daniele

Ok

Business

6/10

Pleasant

02 Jan 2026

Bjarne

Morgenmaden lever ikke op til en pris på 25 chf.
Og toiletpapir måtte man hente i receptionen.

Friends_and_family Family

2/10

Poor

09 Dec 2025

Jennifer

I’m travelling very often for my work and this is the first time I have had such a poor expérience; people are shouting to each other in the corridors at midnight, then again at 6AM laughing hard and making a lois alarm go off. Alarm went off several times during 20min and reception told me not to panic. I was looking for a place to rest, did not know that at SwissEver resting was from midnight to 6…what customers do you have? This is very low level, as a first price hôtel attitude. Despicable experiorence.

Business

10/10

Exceptional

03 Dec 2025

Martinus

Alles was echt netjes en prima. Heb niet ontbeten dus geen idee

Business

10/10

Exceptional

24 Nov 2025

Ruud

Zeer netjes en goede service

Business

10/10

Exceptional

15 Nov 2025

Marianne

.

Partner

10/10

Exceptional

20 Oct 2025

Hartmut

Tolles Preis Leistungsverhältnis

Partner

8/10

Excellent

01 Oct 2025

Irene

.

Partner

10/10

Exceptional

23 Aug 2025

Christian

Sehr schöne Zimmer, alles neu und sehr sauber. Höfliches Personal. Gute Lage nahe der Autobahn.

Business Self

6/10

Pleasant

16 Aug 2025

yiu ming brian

Poor wifi reception

No airconditioning and wifi reception in the room is very poor..shower room design is poor, causes flooding in the room
Restaurant closed too early, 2100 hours .
Staff is friendly

Friends_and_family Family

8/10

Excellent

09 Jul 2025

Verified traveler

Good one.

Well satisfied services and facilities.

8/10

Excellent

19 Jun 2025

BAYA

Chaleureux.

Partner

8/10

Excellent

14 Apr 2025

Franziska

Reichhaltiges Frühstück, ruhige Lage

Business Pet

6/10

Pleasant

24 Oct 2024

Johan

Clean but lacking some service

2-day business trip. Nice, clean room but a quite hard bed and very uncomfortable pillow. I learned the last morning upon checking out that other pillows where available upon request. The Wi-Fi was also so poor that it was virtualy unusable. Breakfast was at best average to that price (CHF25).

Business

8/10

Excellent

09 May 2024

Daniel

Unterkunft im Industriegebiet. Zweckmässig und ok.

10/10

Exceptional

31 Jan 2024

Ralf

Excellent for relaxing. Very quiet . Tasty breakfast👍

Business Self

6/10

Pleasant

23 Jan 2024

Flemming

Fine værelser, bare allt for varmt samt ingen mulighed for at skruve ned for temp på værelset. Selv med åbent vindue sov jeg elendig

Business

8/10

Excellent

04 Nov 2023

Martin

Insgesamt ein freundliches, komfortables Hotel

Leisure Self

10/10

Exceptional

19 Oct 2023

Verified traveler

Good hotel with big rooms

Nice stay in a big hotel appartment. The hotel is placed very central to the highway, so there was some noise from the traffic.

Friends_and_family Family

10/10

Exceptional

02 Oct 2023

Michael

Sehr hilfsbereiter Service.

Partner

8/10

Excellent

05 Aug 2023

Roger IHsiang

Nice hotel

Very friendly and professional staffs. Front desk gentleman Matt answered all my questions thoroughly and with patience. Breakfast buffet has a wide range of selections. Will stay there again.

Business

10/10

Exceptional

30 Jul 2023

Flor

👌

Family

6/10

Pleasant

16 Jun 2023

ROGER

Eigentlich ein Disaster. Zuerst falsche Kreditkarten Abbuchung. Check In Beschreibung voller Schreibfehler. Zimmer nicht wie gebucht erhalten. Dusche stank bestialisch. Bisher immer gute Erfahrungen gemacht aber dieses Mal nicht.

Business Partner

6/10

Pleasant

23 Mar 2023

Verified traveler

Trop bruyant

L'hôtel est trop proche de la route et très bruyant

Business

8/10

Excellent

09 Nov 2022

Thora

sssss

Leisure Self

8/10

Excellent

17 Nov 2021

Verified traveler

Businesshotel Cham

Kurzer Businesstrip in die Schweiz mit Abendessen im Hotel. Angenehm funktionales Hotel in guter Lage. Direkt an der Autobahn, daher Schlafen nur mit geschlossenem Fenster möglich.

Business

8/10

Excellent

08 Nov 2021

Karin Marignoni

Die Einrichtung der Style isz wirklich cool. Sehr schön und gemütlich. Es war nicht viell los,so mussten wir bei er Ankunft nd Abreise der Reception telefonieren. In der Minibar befand sich eine angefangene Föasche Wasser.Das Frühstück für 20.-fr.pro Person liessen wir aus.

Leisure Partner

6/10

Pleasant

18 Oct 2021

Pascal

Günstigstes Hotel in der Umgebung Zug. Jedoch würde ich \"Quality Hotel\" nicht unterschreiben. Als ich das Zimmer übernommen habe, befanden sich Haare auf dem Boden des Badezimmers. Nach den anschliessenden Übernachtungen war die Sauberkeit ok. Die Kissen waren extrem dünn, wie die Wände auch.

Business Self

10/10

Exceptional

21 Jun 2021

wolfgang

Short stay

1 nacht. Dz, sehr sauber, unkompliziertes check in / check out. Alles tiptop

Partner

8/10

Excellent

01 Apr 2021

Maria

Empfehlenswert

Das Zimmer ist gross und hat viel platz. Es ist Sauber und bietet viel Comform. Es ist eigentlich wie eine kleine Wohnung. Es hat eine kleine Kochnische mit paar Geschirr und Besteck die zur Verfügung stehen und ein Wasserkocher sowie Kaffeemaschine. Es ist sehr gemütlich.

Self

8/10

Excellent

18 Oct 2020

Andreas

Preis Leistung ok

Immer, wieder, gern;))

Business