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Hotel Rigi Kaltbad

Lucerne · Switzerland

Zentrum, 4View location

8.8/10Excellent195 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Location9.2/109.2
Neighborhood9.2/109.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Rigi Kaltbad

The Hotel Rigi Kaltbad offers complimentary access to its mineral bath and spa, allowing guests to experience wellness with breathtaking views of the lake and mountains. The simply furnished rooms provide stunning vistas of the unique mountain landscape.

Please note that from March 22, 2025, rooms will no longer have telephones; however, mobile phones are available upon request with a deposit, and emergency phones are located in the corridors. Your room is available from 3:00 PM on arrival day, with departure by 11:00 AM.

The mineral bath is open daily from 8:00 AM to 6:30 PM, with exclusive access to the swimming area (excluding sauna and steam room) for hotel guests from 8:00 AM to 10:00 AM. Same-day bookings are accepted until 7:00 PM.

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When you stay at Rigi Kaltbad Swiss Quality Hotel in Weggis, you'll be in the mountains and convenient to Rigi and Weggis Cable Car. This spa hotel is within close proximity of Weggis Harbor and Uferpromenade Weggis. Make yourself at home in one of the 52 guestrooms.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Popular amenities

Swimming Pool
Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs are allowed Pets allowed (no fees)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 2.20 per person, per night. This tax does not apply to children under 12 years of age.
    • Destination fee: CHF 1.60 per person, per night. This fee does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 8:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Please note that this property is located in an area restricted to vehicle traffic. Guests can reach the property by cog railway from Vitznau or Arth-Goldau or by cable car from Weggis. The cable car station is located directly at the hotel.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    German

    English

Nearby attractions

Rigi 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Total number of rooms: 52
  • Number of floors (main building): 2
  • Single rooms: 7
  • Double rooms: 45
  • hotel
  • American Express
  • EC
  • MasterCard
  • Visa
  • Maestro
  • Small pets allowed (under 5 kg)Extra charge
Show 47 more facilities & services
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Fireplace
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Sun terrace
  • Luggage roomExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Conference room
  • Meeting room
  • Sun loungers
  • Children playground
  • TV lounge
  • Game roomExtra charge
  • Sauna
  • Steam bath
  • Hot tub
  • SolariumExtra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Spa centre
  • Breakfast buffet
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Mini golfExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONY • 22 m²DBL.BL-1
    DOUBLE WITH BALCONYPhoto unavailable4 photos

    Hotel Rigi Kaltbad

    DOUBLE WITH BALCONY

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-1

    Room amenities

    • Desk
    • Hairdryer
    • Radio
    • Wi-fi
    • Alarm clock
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE MOUNTAIN VIEWSINGLE • MOUNTAIN VIEWSGL.VN

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    SINGLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE MOUNTAIN VIEWSINGLE • MOUNTAIN VIEW • 1 Bedroom • 22 m²SGL.VN-3
    SINGLE MOUNTAIN VIEWPhoto unavailable2 photos

    Hotel Rigi Kaltbad

    SINGLE MOUNTAIN VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VN-3

    Room amenities

    • Hairdryer
    • TV
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR MOUNTAIN VIEWRoom • SUPERIOR MOUNTAIN VIEWROO.SU-VN

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    Room SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 30 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable6 photos

    Hotel Rigi Kaltbad

    DOUBLE WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wi-fi
    • Hairdryer
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEW • 1 Bedroom • 20 m²TWN.VN
    TWIN MOUNTAIN VIEWPhoto unavailable2 photos

    Hotel Rigi Kaltbad

    TWIN MOUNTAIN VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Room amenities

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR MOUNTAIN VIEWDOUBLE • SUPERIOR MOUNTAIN VIEWDBL.SU-VN

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    DOUBLE SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin MOUNTAIN VIEWDouble or Twin • MOUNTAIN VIEWDBT.VN

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    Double or Twin MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Rigi Kaltbad

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Rigi Kaltbad

8.8
Excellent
195 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
9.2 /10
Neighborhood
9.2 /10
Amenities
8.6 /10
75 reviews shown
10/10
Exceptional
18 Jul 2026
Andrievs
Breakfast pool view walking trails
Family_with_children
10/10
Exceptional
02 Jul 2026
Stephon
The location was amazing. You will need budget for the cable car ride to the hotel. The only downside was the cable car stopped at 7:10 so you can't spend an evening in the town od Weggin. Other than a amazing stay.
10/10
Exceptional
27 Oct 2025
jennifer
The spa is amazing
Leisure Family
10/10
Exceptional
08 Aug 2025
Sarah
Absolutely wonderful stay with 2 kids, stunning views, hotel, spa, food, things to do, walks etc, what’s not to like!
Leisure Family
8/10
Excellent
14 Jul 2025
Jennifer
Best part was the Mineral salt bath! Thr bedrooms are small and very narrow stairs. Food very pricey and just ok, but staff was great and people very nice! Beautiful Mountain Views and the park for kids is wonderful
Leisure Family_with_children
10/10
Exceptional
11 Jun 2025
Julian
Views were outstanding! The Staff was very pleasant and accommodating. The grounds were well maintained. Hiking trails were fun. We will be back!
Leisure Partner
10/10
Exceptional
30 Dec 2024
Igor
good
Leisure Family
10/10
Exceptional
01 Aug 2024
Deborah
Fantastic property!!!
Leisure Partner
10/10
Exceptional
28 Sep 2023
Richard J
Everything about our stay was excellent!
We highly recommend this resort as a fantastic option to enjoy a mountain spa & hotel with a staff that went above and beyond to provide excellent service, hospitality and friendliness!
We did not want to leave and that we can return some day!
Leisure Family
10/10
Exceptional
22 Jul 2023
Wenxiang
Best spa experience I had. Nice restaurant and reasonably priced. Great breakfast with many nice options. Very friendly staff. So close to the train and lift. Highly recommended.
Leisure Family
10/10
Exceptional
08 Dec 2021
Lin
Clean but there is no fridge in room. My room has a little carpeted play area in 2nd floor from by Climbing the ladder. Beautiful views from room window.Nice spa with natural mineral worm water. Breakfast included. 50 steps waiting distance from train station.
Leisure Family
10/10
Exceptional
16 Nov 2021
Verified traveler

Rigi Kaltbad

The hotel is located in an absolutely beautiful setting, and the star feature of the hotel is the access to the mineral baths / spa facility. The hotel rooms themselves are rather small and spare; the bathrooms are small and somewhat dated. But everything is clean, and the hotel restaurant staff are attentive, friendly, and well-trained.
Self
10/10
Exceptional
27 Feb 2020
Verified traveler

Nice view

view Was incredible
Partner
10/10
Exceptional
08 Dec 2019
Verified traveler
It was very clean. The staff was nice . It went above my expectations
Leisure Partner
10/10
Exceptional
17 Nov 2019
Kongkaew

Great hotel on Mount Rigi

Awesome hotel on mount Rigi.
Pool & spa very nice with view.
Nice breakfast , friendly staff
Good restaurant. If you stay with hotel also get discount for the train to mount Rigi.
We will definitely go back again :)
Friends_and_family Friends
8/10
Excellent
14 Aug 2019
Anthony
Overall good experience. The hike up to the top of the mountain is incredible. Very easy to get up to the hotel and back down. The room was a little stuffy and the bed could’ve been more comfortable.
Partner
10/10
Exceptional
22 Jul 2019
Verified traveler
Great hotel and location. Spa should be open later that’s the only thing to do there in the hotel.
Leisure Partner
6/10
Pleasant
11 Jul 2019
Verified traveler

Somewhat disappointing

Decent but missing the mark. The spa closes too early. I go to a hotel spa at the end of a day to relax and sleep, not to necessarily spend the whole day.
Our room view was obstructed by scaffoldings. Not what I was expecting.
Family
6/10
Pleasant
10 Jan 2019
Verified traveler
Everything was excellent except for the service (receptionist). We have enjoyed every minute of our stay except when we checked out. We inquired if it is possible to extend even for an hour and would understand if we were denied. The way she responded to our query however was a big disappointment. With a very serious face, with no questions asked and explanation given, she simply said one word - \"no\". There was not even a thank you nor a smile from her as we settled the account. This is the first time I have encountered such \"arrogant - stern looking\" person manning the front desk of a hotel.
Family
10/10
Exceptional
04 Oct 2018
Sacha
Amazing stay..loved it! So clean, friendly staff, amazing amenities. Highly recommended!
10/10
Exceptional
30 Jan 2018
Nathan

Stunning setting, lovely accommodation

The hotel is a lovely mix of old chalet style and new spa finishes. All the benefits of a fantastic spa, in a grand space with amazing views. End the day in a homely chalet environment. The restaurant service was excellent and really looked after us, especially with gluten free requirements. I was still able to have a burger and chips all GF :) In the morning the breakfast buffet was adequate with a continental selection aswell as a small hot buffet of eggs. The staff were extremely helpful and always took time to talk and share any good travel tips. This is our second time and i’m sure not the last.
Partner
6/10
Pleasant
05 Jan 2018
Verified traveler

Won’t be returning

The service could have been better - it was almost like we were staying at faulty towers. The check-in person was the worst - couldn’t care less about getting you your room.
The spa is just ok - pretty crowded and lukewarm/tepid water. It’s not one I’d go to again.
The restaurant at the place across the other side of the rail line is great though - I’d eat there if you’re in this area.
Partner
8/10
Excellent
15 Aug 2017
Vera

Nice stay on Rigib Kaltbad

Everything was pretty good, but the service in a restaurant is a bit strange. From unknown reason, we have waited pretty long on the enterance although tables snd staff were available. But staff was friendly once we got hoit table. Meal was OK.
By the breakfast they start to make clean up half an hour before breakfast ends. But we were pretty happy with this stay.
Family
10/10
Exceptional
16 Jul 2017
Claudia

Beautiful setting

The most beautiful view in the world
Family
10/10
Exceptional
07 Jul 2017
Verified traveler
My stay far exceeded my expectations. The baths are amazing and the entire place, so very clean! It is simply perfection!
Family
8/10
Excellent
10 May 2017
Verified traveler

Great view

Overall good hotel. View was great. Breakfast was good.
Partner
10/10
Exceptional
01 Feb 2017
James

Great hotel

Great hotel, with lovely alpine views, two minutes walk from railway station and also cable car station, large and comfortable room, lovely breakfast, great bar and restaurant, lovely staff, excellent swimming pool. Unable to fault.
10/10
Exceptional
18 Dec 2016
Liz

Breathtaking views

Beautiful view from the bedrooms. Hot spas amazing experience and very clean.
10/10
Exceptional
18 Sep 2016
Verified traveler

Total relaxation with excellent staff and views

This was the end of a two week trip to Europe with the intention of down time prior to returning to the US. Outstanding choice. Highly recommended.
Partner
10/10
Exceptional
08 Jul 2016
Jeannette

Stay on the Rigi in Style

Amazing views, fantastic place to get away for some peace and quiet, beautiful walking paths steps away from the hotel, and a very nice bar with huge fire place. The hotel also has a thoughtfully stocked store, with locally made items, wine, bakery, etc. We were pleasantly surprised at the high quality of the hotel restaurant as well; I had beautifully prepared lamb and my husband a perfectly prepared veal dish.
Partner
8/10
Excellent
03 Jul 2016
john

Hotel in the clouds...or with fantastic views...

one night stay only. Hotel was expensive for what it was, although of course there is always a premium for location. room was rather hot and as it was on top floor (in the roof) there was no adjustable are con. Getting to hotel via excellent cable car was half price as we had pre booked as guests - but still expensive. the adjacent cog railway may have been cheaper. cars are not allowed at hotel. Restaurant choice a bit limited - although breakfast included was excellent - and all staff were great!
Partner
6/10
Pleasant
03 Feb 2016
Richard

Reasonable price - great views!

Great location - simple rooms!
Family
10/10
Exceptional
16 Nov 2015
Andrew

Mount Rigi

just views to die for. relaxing in the thermal spring pool overlooking the mountains was one of lifes must do moments. also a perfect place to get engaged.
Partner
10/10
Exceptional
05 Oct 2015
sergio
Stayed during our honeymoon. The free entry to the Spa was a great plus. There are walking trails around the hotel that provide incredible views of Lake Lucerne. The staff was friendly and helpful. The rooms were clean but the beds could be more comfortable. A great stay overall.
Partner
8/10
Excellent
21 Aug 2015
Viktor

Great spa on top of a mountain

The rooms are very stark but clean. You stay here for the view and the spa. Hotel guests are allowed to use the spa for free. The breakfast buffet is good. My only complaint is that I could not access the internet, otherwise all was good.
8/10
Excellent
11 Aug 2015
Edoardo

Mountain in style

Directl connected to the cable car station and train. Spa connected to the hotel with free access. Nice reataurant and good breakfast
Partner
10/10
Exceptional
23 Jun 2015
Anita

No view from Rigi Kulm due to clouds

Extraordinary staff - very friendly, very flexible, particularly the barman. The Spa is amazing, it was foggy and rainy during our stay, a perfect situation to spend at a Spa.
Partner
10/10
Exceptional
23 Oct 2014
Verified traveler

Great Alps Experience

I am so glad that I got to stay at this hotel. Sure it is not the five star luxurious hotel but it has characters. I loved the view from the bar. I loved that I get to go to the spa in robe. It is right by the cable car station and the train station so it was easy to access also.
2/10
Poor
26 Aug 2013
Aki

A terrible place to be

It was expensive and not value.
There is no cable car after 18:00.
6/10
Pleasant
22 Aug 2013
Verified traveler

Designer hotel which does not hit the mark.

Nice exterior. Cold utilitarian bedrooms which are not relaxing at all.
Receptionist at night of check-in not very friendly & tried to palm me off with a room without lake view which had been paid for. To top it off, another receptionist the next morning was unwilling to answer a query because it involves a matter which she claim was \"not my job\".
The only redeeming factor is the wonderful spa of which hotel guests have exclusive use of from 9-11am.
8/10
Excellent
26 Jun 2026
Ursula
Sauberes grosses Zimmer. Ohne Schnickschnack. Abendessen war quantitativ gut, qualitativ eher nicht. Frühstück war allerdings sehr gut, grosse Auswahl. Personal war sehr freundlich und hilfsbereit.
Family
8/10
Excellent
04 Mar 2026
Thomas Philipp Anton
Ausblick
Partner
8/10
Excellent
23 Nov 2025
Yann
Der Spa Bereich war wunderschön
Partner
8/10
Excellent
23 Mar 2025
Andreas
Die angeschlossene Therme ist sehr schön und modern und bietet eine sensationelle Aussicht auf das Alpenpanorama. Allein dafür lohnt sich der Aufenthalt im Hotel.
Das Personal war sehr freundlich. Nur leider gab es in der Therme das falsche Getränk und abends im Restaurant das falsche Gericht, nach gut einer Stunde Wartezeit. Und die Toilette/Dusche im Zimmer war schon sehr klein.
Übermässig teuer ist die Fahrt mit der Rigibahn. Aber bei Hotelübernachtung spart man sich wenigstens die Hälfte der Kosten.
Leisure Partner
6/10
Pleasant
05 Sep 2024
Rosmarie
Hotel und Bad gut; Speisen mittelmässig.
10/10
Exceptional
23 May 2024
Verified traveler

좋습니다.

가이드 추천으로 온 이곳 완벽했다
8/10
Excellent
26 Aug 2023
Patricia
ich habe eine auszeit benötiget auch zum die hitze zu entziehen..aber das badewasser war mir zu warm deswegen empfehle ich nur die kälte temperaturen zum das wellness bereich benützen..und kann sein das der klima anlagen im hotel nicht funktionierte?
sost alles gut..gerne wörde ich mal wiederkommen in zusammenhang mit wanderung.


freundlichen grüsse

P.Herzog
6/10
Pleasant
08 Jun 2023
Luca

Lage Gut

Lage Gut, hotel infrastruktur braucht ein refresh
Business
8/10
Excellent
02 Nov 2022
Beatrice
Zimmer müssten dringen renoviert werden … sehr ringhörig ….
Frühstück super und sehr netter Service….
Parkgebühren in Vitznau sehr hoch …
Abendkarte grosse Auswahl und sehr gut…
Leisure Partner
10/10
Exceptional
07 Jul 2022
minyoung

신혼여행 2박 숙박 후기~!

신혼여행으로 방문~ 2박 했어요. 스파도, 룸 컨디션도, 주변환경도 모두 만족스러웠어요. 모든 직원분들이 친절하셨고, 문의사항에 확실하게 답변 해주셨어요!!
그리고 조식이 기대이상이었어요~!!
다만, 시내에 나갔다가 저녁에 숙소 돌아올때 산악열차 시간이 조금 뜨는부분이 불편했어요. 하지만 그부분을 고려해도 충분히 만족할만한 호텔이었습니다!!
Partner
10/10
Exceptional
22 Apr 2022
Bettina
Ein Ort zum Wiederkommen!
Leisure Friends
10/10
Exceptional
12 Dec 2021
Doris
Sehr freundliches Personal.
Abendessen und Frühstück sehr fein.
Leisure Friends
10/10
Exceptional
25 Oct 2021
Daniel
Aussicht war top, Morgenessen hervorragend, Service top
Leisure Family
6/10
Pleasant
13 Sep 2021
Christine
Das Zimmer war sehr kahl und kalt eingerichtet. Keine Bilder keine Accessoires.
Es war eine Kaffeemaschine im Zimmer. Ist eher unnötig. Einen kleinen Kühlschrank mit Minibar wäre vorteilhafter. Die Schränke waren alt und verzogen.

Das Restaurant war super.
Gutes Essen, frendluches aufmerksames Personal.
Tolles Frühstücksbuffet.

Das Personal an der Reception sehr freundlich.
Leisure Partner
10/10
Exceptional
12 Sep 2021
Monika

wunderbar

die Aussicht und das Thermalbad einmalig schön
Partner
8/10
Excellent
30 Jun 2021
Verified traveler

Sehr schönes Hotel, auf jeden Fall eine Reise wert

Alles in allem ein sehr guten Aufenthalt. Die Zimmer waren perfekt sauber, das Bett war bequem und die Aussicht ist phänomenal. Das Spa war der Höhepunkt der Reise, es ist wirklich entspannend und sehr woltuhend. Einziger Kritikpunkt, wir haben zwei Mal ein anderes Kissen bestellt und nie eines erhalten.
Partner
8/10
Excellent
14 Feb 2021
Rita
Die Zimmer sind definitiv Renovationsbedürftig! Bad und Restaurant sehr schön.
Friends_and_family Friends
8/10
Excellent
05 Jul 2020
Verified traveler

SPA & Essen TOP -> Zimmer FLOP !!!

Super freundlicher Service, Essen Top (!) -> Zimmer Flop (!).
Sehr reichhaltiges Frühstücksbuffet mit top zuvorkommendem Personal, Abendessen war auch sehr gut.
Der SPA Bereich ist sehr empfehlenswert und man kann als Hotelgast 2 Stunden vor den regulären Öffnungszeiten ins Thermalbad.
Die Zimmer sind sehr spartanisch eingerichtet. Hatten auf mehreren Tüchern Haare von den vorherigen Gästen, an der Reception gemeldet und dann wurde lediglich ein Waschlappen ausgetauscht.
Das Badezimmer war voll mit fremden Haaren und Staub sowie das Fenstersims...
Schade, dass auf die Sauberkeit nicht mehr Wert gelegt wird, ist ja doch ein *** Hotel.
Wie gesagt: Essen / SPA Top -> Zimmer Flop!
Partner
6/10
Pleasant
04 Feb 2020
Verified traveler

geht so, wenn man auswärts isst

nettes personal, essen nicht zu empfehlen, einfache lieblose zimmer, ungeheizt bei ankunft.
Friends_and_family Family
10/10
Exceptional
05 Jan 2020
Pascale

P.Ruckstuhl

Ja der Aufenthalt war schön..... sehr gutes Essen.... freundliches Personal......

Negativ: Zimmerbezug 15h/ nächsten Tag muss man schon um 11h das Zimmer verlassen.
Friends_and_family Friends
10/10
Exceptional
16 Oct 2019
Hyekyeong
루체른에서의 접근성은 떨어지지만 숙박할 가치가 있습니다 전망이 너무좋고 주변 산책로도 좋고 호텔에 편의점도 있습니다(다만 일찍 문을 닫습니다) 온천도 크고 물도 깨끗하고 좋았습니다 객실에서 수영복 갈아입고 가세요
방 상태도 깨끗하고 커피포트 빼고 다 갖추고 있습니다 특히 드라이어가 큰걸로 옷장에 있습니다
2박을 여기서 했는데 정말 잘했다는 생각이 드네요
산악열차를 적극 이용하면 취리히 공항까지도 편안하게 갈 수 있어요
Partner
10/10
Exceptional
19 Aug 2019
simone

Perfekter Aufenthalt

Das Personal war super freundlich und das Bad ist einfach wunderschön gemacht. Die Lage einfach traumhaft. Für die Kinder gibt es ein riesen grosses Spielzimmer, das fand ich für Familien auch top! Wir kommen ganz sicher wieder.
Family
10/10
Exceptional
11 Aug 2019
Verified traveler

스위스를 100% 느끼기에 충분한 호텔

스파를 목적으로 방문 하였습니다. 위치가 기차역과 케이블카가 만나는 곳이라 교통이 매우 좋았으며, 리기산 정상과 매우 가까워 산을 오르기에도 너무 좋았습니다.
객실 청결도 매우 만족 , 서비스 품질도 양호하였습니다
Partner
10/10
Exceptional
05 Aug 2019
Verified traveler
es war alles tip top
essen super und grosse Auswahl
personal sehr nett und hilfsbereit
Leisure Friends
8/10
Excellent
02 Aug 2019
Verified traveler

Tolle Wellnessanlage

Grundsätzlich schön! Zimmer war so ein bisschen unfertig, und die Rezeption beim Auschecken eher forsch und nicht so freundlich.
Partner
8/10
Excellent
07 Jul 2019
Verified traveler
Sehr entspannendes Mineralbad mit Spa. Sehr zu empfehlen. Im Winter fast noch schöner dank Aussenverbindung durchs Mineralbad. Einfach genial. Innendesign könnte man verbessern, modernisieren. Personal an und für sich nett. Wir kommen gerne wieder, wie schon so oft.
Leisure Partner
8/10
Excellent
10 Jun 2019
catherine
L accès aux thermes compris dans le prix est un plus
Partner
8/10
Excellent
21 May 2019
KIWON

만족해요

제일 기본방이어서 방에서 보는 뷰는 별로였지만 호텔 주변 산책할때 보이는 풍경이 너무 멋졌습니다. 조식도 괜찮았고 아침일찍 스파도 너무 좋았습니다.
Family
10/10
Exceptional
04 May 2019
jürg
Architektur ziemlich mittelmässig, daher Zimmer mit wenig Charm, Raumeinteilung etwas kompliziert, dafür Personal äusserst freundlich und unkompliziert, Küche sehr gut, Umgebung halt toll : auf jeden Fall eine Reise wert!! - und immer wieder mal, auch wegen der Wellnessanlage.
Partner
6/10
Pleasant
27 Apr 2019
Verified traveler

Ok aber ungenügende Gastfreundlichkeit

Das Spa war wirklich wunderschön (sehr modern) mit einem unvergesslichen Ausblick über alle Berge. Das Zimmer war ganz ok, der Ausblick hat mir gut gefallen. Die Vorspeise des Abendessens war leider nicht besonders gut, die Hauptspeise war dann aber lecker und die Inneneinrichtung des Restaurants gefiel mir gut. Das Frühstück war leider eher enttäuschend, alles etwas lieblos und das Brot sowie die Gipfeli nicht frisch. Einen grossen Minuspunkt muss ich dem Personal geben. Die Mitarbeiterinnen/Mitarbeiter bis auf jene an der Rezeption und ein Kellner waren eher unfreundlich und man hatte das Gefühl, dass sie keine grosse Lust haben einem zu bedienen bzw. mit einem zu kommunizieren. Die Kommunikation war teilweise sehr seltsam. Eine Personalschulung in Punkto Kundenfreundlichkeit bzw. Kundenkommunikation wäre sicherlich sehr hilfreich und würde den Gesamteindruck deutlich verbessern. Am Abreisetag durfte man nochmals ins Spa (sehr nett) aber es war umständlich, dass man den ganzen nassen Haufen an Bademänteln und Tüchern wieder zur Hotelrezeption nach oben zurückschleppen musste (ein Behälter für Hotelwäsche an der Sparezeption wäre sinnvoll). Weiter war die Bemerkung der Spa Mitarbeiterin auf die Frage meines Freundes ob man die Tücher abgeben kann mit: \"haha vielleicht in einem anderen Leben\" sehr seltsam und ist nicht gerade eine geeignete Umgangsform mit Gästen. Insgesamt also ok aber klares Manko in Punkto Gastfreundschaft.
Partner
8/10
Excellent
13 Mar 2019
Verified traveler

Erholung pur

Tolles Hotel für pure Entspannung. Die Spa-Anlage mit Aussicht ist atemberaubend schön und richtige Temperaturen. Die Mitarbeitenden sind freundlich und hilfsbereit. Das Restaurant bietet sehr gutes Essen. Schade ist im Restaurant, dass es keine vegetarischen Hauptspeisen gibt. Ebenfalls schade ist, dass der Spa lediglich bis 18:30 offen ist. Gerade in einem Hotel, das in der Umgebung keine Ausgehmöglichkeiten hat, wäre es wünschenswert, wenn die Spa-Anlage für Hotelgäste länger offen bleiben könnte.
Partner
8/10
Excellent
12 Feb 2019
Müller

Wellness Geschenk für meine Frau

Es war eine schöne Zeit.
Beim Morgenbuffet war der Käse nicht hygienisch bereit gestellt, besser alle Käse auf ein grosses Schneidebrett, so muss nicht jeder Gast den Käse mit der Hand berühren. Buffet war super.
Partner
8/10
Excellent
26 Dec 2018
BONGSOO

인터라켄 동역 근처 호텔

친절하고 편안했다
Partner
8/10
Excellent
22 Dec 2018
Verified traveler
Booked this hotel as directly connected to the baths. Central location right by the cable car.

Rooms are relatively basic and the walls thin - you can hear you neighbours well. Menu that was posted outside hotel was outdated and certain dishes not available - when mentioning this to staff on check-out they did not seem too bothered.

The baths are in a super location with stunning views - ticked off the list, but not a hotel I'd rush to return to
Partner
8/10
Excellent
05 Dec 2018
JUNGWOO
So quiet.
Best place for rest and relax.
Partner

Location & surroundings

Hotel Rigi Kaltbad
Zentrum, 4, Rigi Kaltbad, Switzerland

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Hotel Rigi Kaltbad

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