Seehotel Riviera

Switzerland , Lucerne
Gersau / Lucern, Seestrasse, 24-26
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50 reviews shown

10/10

Exceptional

04 Jun 2025

Omar

Wonderful views and location..the bus station next to the entrance.. and also the ship station.

10/10

Exceptional

27 May 2025

Nic

The hotel was in a perfect location looking onto Lake Lucerne. I had booked a room with a balcony and when we arrived, we were given a family suite with seperate bedroom and sitting room so two balconies! Everything was spotless. The breakfast was plentiful and we had a delicious steak dinner in the onsite restaurant. The staff were all very helpful and we would defitely return again.

Partner

10/10

Exceptional

26 May 2025

Nathan

The staff at the Riviera were amazing. We got to the hotel early after our long flight from the states and they got our rooms immediately allowing us to get a much needed nap. The views from the balcony were to die for. The perfect place for a cup of coffee or a glass of wine.

Leisure Family

2/10

Poor

01 Jan 2025

John

We arrived to the hotel via train & bus with a one-night booking and dinner reservations upon our arrival time. The hotel was closed with lights off and no one in sight. We had to call multiple times to get anyone to answer, and finally, we had someone answer and share that they had an issue with the fire alarm so they had to shut down. When we spoke to someone in town, they told us they shut down every year at this time so it is normal for them to be closed. We booked this hotel months in advance, so they should've known they would be closed and informed us months in advance. We then were stranded in the cold with our two young daughters, both under 5, and the closest available hotel was 2.5 hours away via a private taxi, train and bus. We would've easily found new accommodation months prior if they would've kindly shared that they would be closed at this time of year. I would not recommend this property to anyone given the risk of being stranded without accommodation.

Family_with_children

4/10

Poor

24 May 2024

Gregory

Don’t go

A run down Swiss tourist hotel with terrible facilities and lousy service. Not owned by Swiss. Avoid at all costs.

Business

8/10

Excellent

19 Nov 2023

YU YU

Excellent service and amenities. The only improvement needed is putting a kettle in the room as well as brighter lights for the room.

Self

4/10

Poor

04 Oct 2023

Verified traveler

Misleading location if you're not well-versed with Switzerland's geography. Parking spots may get full, then you're on your own. The hotel doesn't care enough to find you a spot (even though they say they provide parking spots). Don't expect anything in the name of service.

4/10

Poor

24 Aug 2023

Candida Fernandes

Omg such rude staff. Could not ask a question without an attitude. The manager is obnoxious like he’s doing you a favor. Waitress slammed the food on the table saying she was done working for the day. Bathroom and kitchen were left dirty after house keeping and did not make the beds. I was shocked.

Leisure Family_with_children

10/10

Exceptional

22 Jul 2023

Thomas

Nice stay. Friendly staff

10/10

Exceptional

24 Aug 2022

Verified traveler

Great view of the lake, large and comfortable room, good breakfast. But is it so detrimental to the hotel's financial statement if they have a bootle of water in the room for their guests? A bootle of water guys.

Partner

8/10

Excellent

27 Jun 2022

Daniele

Great view from the balcony.

Arrived at 11pm. I had called ahead to confirm this would be ok. When we arrived there isn’t a reception at the hotel, so wandered round looking for staff. Parking was free, on a side street next to the hotel. The staff were very nice, and let us buy something to drink, but since it was so late, unfortunately there wasn’t any food available. (Our fault for getting lost!) The room was nice and clean, and very spacious. There was a fan in the room, a fridge, with a small freezer compartment, and a coffee pod machine. We slept very well. The view across the lake from the balcony was stunning to wake up to! The breakfast was very nice- buffet style.
There wasn’t anyone available for check out, so we just put the key back in the room pigeon hole.

Partner

10/10

Exceptional

01 Aug 2021

Verified traveler

Johnny, the owner, is amazing! Very high touch service - highly recommend

Leisure Self

8/10

Excellent

29 Apr 2021

maarten

Nice hotel, bathroom needs a renovation, rooms are confortable and staff is very friendly.

Partner

10/10

Exceptional

23 Aug 2019

Darryl

Great view of the lake

We stayed one night here while travelling through Switzerland. We received great service from the nice young lady at the counter. She offered us free parking just outside the hotel. The room was nice with a balcony overlooking the lake. The wifi and shower was good. There was no ceiling fan or laundry facilities as shown in the room listings. The lack of a fan made the room pretty hot as the temperature was about 37 degrees. The restaurant downstairs was closed but we were directed to a bar across the road which served nice pizza. Overall, it was a very nice stay but we did think it was expensive compared to other EU hotels.

Partner

10/10

Exceptional

18 Jul 2019

Warner

Excellent staff and food. Very clean.

Family

10/10

Exceptional

17 Oct 2018

Verified traveler

Good location - at bus stop, across of boat stop and information office. Room had view of lake and balcony. We didn't use the restaurant but it looked very nice. Very quiet in mid-September. Room very pleasant, bathroom had been redone. No one at desk most of time. We had to seek them out in the restaurant. Information office directed us to a great walk - shuttle (weekends only in the fall) to cable car, cable car to top, 5 mile level walk with beautiful views, rack railway down, boat back.

10/10

Exceptional

28 Sep 2015

Natalya

Nice hotel in the excellent village with nice view

I'll be back for sure because I stayed only one day in tnis hotel, it wasn't enough

6/10

Pleasant

11 Sep 2014

jamal

The hotel actually is the 2 floor small building in the front of the picture. the big building is a block of flats behind the hotel. Family hotel. The owner is very friendly. Good breakfast. Excellent view.

10/10

Exceptional

19 Jun 2014

Robert

June 2014

The staff was great very friendly. The view from the room was like a movie set off the charts. Did I mention the staff was great very warm big smiles thanks for a great stay. It is also a good place to stay as a base camp for day trips to Zurich , lucerne and lichtenstein all are a short drive away. I would stay again in a heart beat.The breakfast was a nice way to start the day.

8/10

Excellent

31 May 2014

newly weds

Great view, place to shower and sleep

This was a nice hotel with very friendly helpful staff. The shower was great, room clean in general (carpets heavily trafficked but clean), and bathroom spotless. Not luxury accommodations, but a comfortable place to return to after a day of sightseeing. Breakfast included was exceptional and again great staff. American friendly (even if not entirely English speaking). Only misrepresentation was parking; nine spots for entire hotel, so if you're out \"late\" may be on your own for parking. All things considered we'd suggest it to friends or stay again ourselves!

10/10

Exceptional

09 Oct 2013

Bev

Vacation stop

We loved this hotel - the view was outstanding and the room has all the comforts you need. There are several nice restaurants nearby so you can just relax. The only strange thing is there is no one at the desk when we arrived but that was easily taken care of by using the phone on the front desk. WiFi was sketchy...but hey...we were not there for that. The breakfast was great with a variety of choices.

8/10

Excellent

31 Aug 2013

Melissa

Nice hotel in lovely little lake town

We arrived at the Seehotel on our way to our chalet in Wengen. It is a lovely, sleepy little town on a stunningly beautiful lake. The hotel staff were very nice - warning - they do not speak English, but if you have German or French it is very useful. The hotel is expensive, on par with all hotels in Switzerland - but we had two rather large rooms for two adults and two teenagers - and a nice bathroom and a balcony. The breakfast was included and it was wonderful - typical Swiss - cold meats and cheese, quark, yogurt, fruit, breads, coffee, boiled eggs - very nice. It was just across the street from the lake, very convenient to the ships that will take you all over the lake if you have a Swiss Rail pass.

4/10

Poor

26 Aug 2013

Dudley

Do not be fooled by the photo

The picture of the hotel is deceiving... this hotel is actually just the two story structure you see in front of the larger building. The view was nice, but not as nice as it would have been if we could have been a few stories higher. Also, at night it was hard to fully appreciate the view because of the neon lighting from the steakhouse across the street. We did not have a great experience at this hotel. It was nice to get off the beaten path a little bit... but this hotel is not the best. It's only saving grace is that breakfast was decent, though it is only offered between the hours of 8 & 10. We were worried after we saw the state of the hotel that breakfast would be terrible, but it wasn't. There was a ton of mold on the bathroom ceiling which was just gross. Also, there are no toiletries provided other than soap dispensers at the bathroom sink and the shower. The towels were threadbare. The carpet was not in the best of shape. The beds were so hard and uncomfortable. Switzerland is expensive... but this hotel was WAY overpriced for what you get.

2/10

Poor

17 Jul 2013

Verified traveler

They didn't have our family room when we arrived and then tried to overcharge us for a double room and extra bed. Fest occurring right in front of hotel so we couldn't get into parking and had trouble even walking into hotel. Fest went until 4 am and was extremely loud. No air conditioning and since we couldn't open the windows because of the noise it was very hot. All other staff besides manager were very nice. Decent typical European breakfast. Nice lake view.

Family

8/10

Excellent

29 Apr 2011

Verified traveler

Good hotel

the hotel itself is slightly old-fashioned but the rooms are well renovated and the breakfast was very nice. Beautiful view on the lake from the balcony.

8/10

Excellent

26 Apr 2011

Verified traveler

The hotel is located right on the lake with beautiful views of the surrounding mountains. Breakfast was included and very good. Room could do with an update, but it was clean. We had a late arrival and at Easter time there was only a Pub next door where you could get dinner at 9 in the evening.

10/10

Exceptional

02 Sep 2025

Verified traveler

Zeer vriendelijk onthaal door vriendelijk personeel. Mooie kamer met balkon en zicht op het meer. Ontbijt zeer goed, ruime keuze.

10/10

Exceptional

30 Jun 2024

Patrick

Top, einfach nur Top

Top Hotel, top Lage, top Service, top essen
So muss es sein.
Der Aufenthalt war rundum top, die Zimmer waren freundlich und sehr sauber.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2024

Patrick

Top, einfach nur Top

Top Hotel, top Lage, top Service, top essen
So muss es sein. Danke

Friends_and_family Friends

6/10

Pleasant

27 Jun 2024

WAI MAN

Everything is ok except the check in because the hotel staff not always stay at hotel and need phone call him when reach hotel. But the breakfast is good taste and service for them also ok.

Leisure Partner

8/10

Excellent

25 Mar 2024

J.J

Aanrader

Mooie kamer met balkon. Uitzicht op t meer en de bergen.
Ontbijt super! Diner ook aan te raden. Keuze genoeg.
Personeel erg vriendelijk en behulpzaam.

Enige nadeel vond ik de doorgaande weg. Met al wel vroeg het drukke verkeer. Maar dat wist ik van te voren omdat dit een doorgaande weg is tussen de dorpen.

8/10

Excellent

24 Sep 2023

Christian

Sehr gut

Leisure Partner

6/10

Pleasant

17 Sep 2023

Sandra

Das Zimmer ist schon älter, an den Wänden viele Flecken, der kleine Kühlschrank sehr dreckig und der Wasserhahn vom Waschbecken spritzte in alle Richtungen. Auch der Wasserbehälter der Kaffemaschine war verkalkt und es hatte nur Kafferahm und Zucker aber keine Kaffeekapseln. Beim Frühstück wurde vieles nicht aufgefüllt und erst bei Nachfrage organisiert.

Leisure Family

8/10

Excellent

14 Aug 2023

Verified traveler

Bien situé au bord du lac. Bon restaurant.

Friends_and_family Family

6/10

Pleasant

15 Apr 2023

Karin

Sehr laut an der viel befahrenen Strasse; Bettwäsche unangenehm, Teppichboden, Empfang

8/10

Excellent

24 Sep 2022

Ursula

Da es an der Durchgangsstrase liegt hört man die autos aber ansonsten waren wir voll zufrieden

Leisure Partner

8/10

Excellent

19 Aug 2022

Jonneke

Plus: prachtig uitzicht, familiekamer net tussen deur tussen 2 slaapkamers, balkon.
Min: aan een weg

Leisure Family

10/10

Exceptional

02 Aug 2022

Andreas

Alles bestens - und guter Service!

Leisure Partner

10/10

Exceptional

01 Aug 2022

Frank

Prachtige locatie. Goed restaurant. Vriendelijk personeel. Super goede bedden. (Boxspring)

Leisure Family

8/10

Excellent

29 May 2022

Jan

Dejligt hotel med gode store værelser.

Dejligt hotel med store velindrettede værelser med balkon. Vores med søudsigt.
Værelseskonfort i top.
God morgenmad.

Partner

10/10

Exceptional

28 May 2022

Laura

Frühstück und Abendessen war perfekt. Matratze sehr gute!

Leisure Partner

8/10

Excellent

28 Mar 2022

Michael

Brauchte einzig eine Schlafgelegenheit für eine Nacht. Dazu ideal gelegen mit sehr freundlichem und hilfsbereitm Personal!

Business Self

6/10

Pleasant

14 Aug 2021

Stéphan

Gersau, bourgade historique

Pas de réception. Obliger de chercher le personnel.
Bord de route.
Très peu de place de parking. Il faut chercher une place dans la bourgade de Gersau. Pas évident en plein été.

Partner

8/10

Excellent

13 Aug 2021

Verified traveler

Chambre spacieuse et propre
Excellente table le repas sur la carte était parfait
Personnel agréable et sympathique

Leisure Partner

10/10

Exceptional

30 Jul 2021

Verified traveler

Joli hôtel avec merveilleux accès au lac privé, très bien situé.

10/10

Exceptional

26 Oct 2020

Juergen

Wer wirkliche Erholung sucht, der ist hier richtig

Das Seehotel Riviera ist schon ein wenig in seine Tage gekommen....

Nichts desto Trotz ist seine ruhige Lage und der Tatsache, dass alle Zimmer Blick auf den Vierwaldstaetter See und die Berge haben ist absolut phaenomenal.
Bedingt durch diesen ganzen \"CoronaHokuspokus\" ist es natuerlich auch in diesem schoenen Seehotel Riviera sehr ruhig geworden.
Es waren nur sehr wenige Gaeste dort am letzten Wochende. Die Belegschaft hat sich riesige Muehe gegeben und ich hatte dort eine wirklich gute Zeit.
Mein Zimmer hatte einen Balkon, so wie alle anderen Zimmer auch und es gab sogar einen kleinen Kuehlschrank.
Das Badezimmer ist nicht mehr das Modernste, aber erfuellt seinen Zweck Bestens. Es gibt genuegend Ablagemoeglichkeiten und alles war blitzsauber. Die Anzahl der Fernsehprogramme war ausreichend und gut.
Direkt vor dem Hotel ist die Bushaltestelle und die Anlegestelle der Schiffe.
Ein Volg Supermarkt und mehrere Restaurannts sind in Gehdistanz.
Fuer mich, mein ganz klar mein neues Stammhotel am Vierwaldstaetter See.

Self

6/10

Pleasant

25 Oct 2020

Jesper n.

Gesamt ist das hotel ok. Frühstück war sehr gut und der Ausblick auch. Ich hatte dann noch eine Frage an das Personal allerdings konnte ich zwischen 20 u 21 uhr niemand mehr erreichen...generell aber schon ok

Business

10/10

Exceptional

10 Aug 2020

Simone

Petit dejeuner parfait, à cause du COVID, répartition des personnes soit à 08h ou à 09h en alternance avec chacun un plat fromage/viande/pain pour éviter que le croisement de personnes au buffet.
Chambre spacieuse, vue lac très agréable.
Par contre pas de présence réception, pour toute question touristique !!

Partner

10/10

Exceptional

10 Jul 2020

Verified traveler

Schönes Hotel am See. In den 80igern top modern, mittlerweile etwas in die jahre gekommen aber tiptop!

Partner

10/10

Exceptional

07 Jul 2020

Ursula

Tolle Lage am See mit Bademöglichkeit, freundliches Personal, leckeres Frühstück am Tisch serviert, Preis/Leistung sehr gut, schöne Umgebung