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Schloss-Hotel – Swiss-Chalet Merlischachen

Lucerne · Switzerland

Chappelmattweg 4View location

9.0/10Excellent292 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.4/108.4
Condition8.8/108.8
Location8.6/108.6
Neighborhood8.8/108.8
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Schloss-Hotel – Swiss-Chalet Merlischachen

Pamper yourself with a visit to the spa, which offers massages. After a day at the private beach, you can enjoy other recreational amenities including a sauna and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Guests can get around on the complimentary shuttle, which operates within 1. 00 km. You can enjoy a meal at Bränte serving the guests of Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See, or stop in at the snack bar/deli.

Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Event facilities at this hotel consist of a conference center and meeting rooms. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite. Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions.

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Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer.

Kuessnacht am Rigi Cable Car - 3. 8 km / 2. 4 mi- Bioweingut Sitenrain - 5 km / 3. 1 mi- Schloss Meggenhorn - 5. 7 km / 3. 6 mi- Lake Zug - 6. 3 km / 3. 9 mi- Lake Side Promenade - 6.

3 km / 3. 9 mi- Swiss Transportation Museum - 7. 1 km / 4. 4 mi- Grand Casino Lucerne - 8. 3 km / 5. 1 mi- Hofkirche - 8. 5 km / 5. 3 mi- Loewenplatz - 8. 9 km / 5. 5 mi- Bourbaki Panorama - 8.

9 km / 5. 5 mi- Saint Peters Church - 9 km / 5. 6 mi- Hertensteinstrasse - 9 km / 5. 6 mi- Glacier Garden - 9. 1 km / 5. 6 mi- Lion Monument - 9. 2 km / 5. 7 mi- Mt. Rigi - 9.

3 km / 5. 8 mi.

With a stay at Swiss-Chalet Merlischachen - Romantik Schloss-Hotel am See in Kuessnacht, you'll be on a lake, within a 15-minute drive of Chapel Bridge and Kuessnacht am Rigi Cable Car. This beach hotel is 3.6 mi (5.7 km) from Schloss Meggenhorn and 3.9 mi (6.3 km) from Lake Zug.

Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
  • Special Instructions
    The front desk is open daily from 6:00 PM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. A night porter is available via phone for check-ins after 11 PM; a phone is available at the reception desk.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CHF 25 per person
    • Uncovered self parking fee: CHF 10 per night
    • Pet fee: CHF 15 per pet, per night
    • Late check-out fee: CHF 45.00 (subject to availability)
    • Rollaway bed fee: CHF 65.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Dutch

Nearby attractions

Kuessnacht am Rigi Cable Car 3.8 km / 2.4 mi
Schloss Meggenhorn 5.7 km / 3.6 mi
Lake Zug 6.3 km / 3.9 mi
Lake Side Promenade 6.3 km / 3.9 mi
Swiss Transportation Museum 7.1 km / 4.4 mi
Grand Casino Lucerne 8.3 km / 5.1 mi
Hofkirche 8.5 km / 5.3 mi
Loewenplatz 8.9 km / 5.5 mi
Bourbaki Panorama 8.9 km / 5.5 mi
Saint Peters Church 9 km / 5.6 mi
Old Swiss House 9 km / 5.6 mi
Hertensteinstrasse 9 km / 5.6 mi
Glacier Garden 9.1 km / 5.6 mi
Lion Monument 9.2 km / 5.7 mi
Spiegellabyrinth 9.2 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 35
  • hotel
  • Beach
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Bicycle hire service
  • Babysitting serviceExtra charge
Show 31 more facilities & services
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private beach area
  • Library
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Sun loungers
  • Parasols
  • Children playground
  • Sauna
  • Spa treatments
  • Breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Beach volleyball
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE LAKE VIEWDOUBLE SINGLE USE • LAKE VIEWDUS.LK-1

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    DOUBLE SINGLE USE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR LAKE VIEWRoom • SUPERIOR LAKE VIEWROO.LK-SU

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    Room SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 22 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable7 photos

    Schloss-Hotel – Swiss-Chalet Merlischachen

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Desk
    • Bathrobes
    • Slippers
    • Housekeeping
    • Safe
    • Minibar
    • TV
    • Soundproof room
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival: 31
    • Bathroom: 10
    • Pillow menu
    • Toiletries

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE LAKE VIEWJUNIOR SUITE • LAKE VIEWJSU.LK

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    JUNIOR SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSIC WITH VIEWSRoom • CLASSIC WITH VIEWSROO.AS-WV

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    Room CLASSIC WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE LAKE VIEWJUNIOR SUITE • LAKE VIEW • 1 Bedroom • 35 m²JSU.LK-1
    JUNIOR SUITE LAKE VIEWPhoto unavailable5 photos

    Schloss-Hotel – Swiss-Chalet Merlischachen

    JUNIOR SUITE LAKE VIEW

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.LK-1

    Room amenities

    • Desk
    • Slippers
    • Soundproof room
    • Housekeeping
    • Bathroom: 10
    • Bathtub or Shower allocation on arrival: 31
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Safe
    • Pillow menu
    • Toiletries
    • Bathrobes

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Schloss-Hotel – Swiss-Chalet Merlischachen

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BED • 1 Bedroom • 22 m²DUS.DB
    DOUBLE SINGLE USE WITH DOUBLE BEDPhoto unavailable7 photos

    Schloss-Hotel – Swiss-Chalet Merlischachen

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Room amenities

    • Minibar
    • Hairdryer
    • TV
    • Direct dial telephone
    • Bathroom: 10
    • Bathtub or Shower allocation on arrival: 31
    • Safe
    • Pillow menu
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Schloss-Hotel – Swiss-Chalet Merlischachen

9.0
Excellent
292 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.4 /10
Condition
8.8 /10
Location
8.6 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Nasser
A pleasant stay short but good
Good staf , friendly and helpful
Partner
10/10
Exceptional
16 Jul 2026
Kelcy
We loved our stay here. The property and rooms were absolutely stunning. We loved the lakeside private beach. Also close to Lucerne downtown. Staff was very helpful and welcoming as well. Would definitely stay again!
10/10
Exceptional
09 Jul 2026
Richard
What a gem of a hotel, we loved being on the water which was quite refreshing to swim in after our long flight. Air conditioning was a welcome treat as the day was hot. I would stay here again.
Friends_and_family Friends
8/10
Excellent
14 Jun 2026
Justin
Absolutely stunning property and really luxurious rooms. The lakeside seating area was perfect to soak in the mountains and lake views.
I'm only giving four stars because the listing we booked through indicated there was a free shuttle service from the train station and there was not.
Something else to keep in mind, this location is 7 miles from the train station and Ubers are expensive - about 60 USD each way (if that's what you choose to use rather than public transportation).
Partner
8/10
Excellent
06 Jun 2026
Nicholas
Great position on the Lake with easy access into Luzern, CHF4 each way. The rooms are spacious and well equipped with standalone Aircon which proved useful during our visit. Be aware most room do not have an unrestricted view of the lake due to a property in front of the hotel. Breakfast is taken across the road at the old hotel, but is good. The restaurant is in the same location across the road and we had a reasonable meal there. There is also a good Brazilian restaurant nearby. Be aware parking whilst easy costs CHF10 per night. Would we go again. Probably yes
Partner
10/10
Exceptional
23 May 2026
Michal
The Schloss-Hotel is located in a small, beautiful and quiet town 10 minutes by car from Lucerne. The hotel is on the lake shore and offers a beautiful view of the surrounding mountains. The hotel has a large private parking lot. The hotel is designed and built in a medieval style and we felt like we were in a 15th century manor. There are medieval weapons mounted on the walls of the corridors, which is a wonderful decoration - as if we were in an armory. The hotel is very nice. The room was clean, spacious and had medieval furniture. The bathroom was clean and had a sufficient number of towels. The hotel has a space (on the floor above the reception) where we could make coffee, tea, sit and even borrow a book. Breakfast is served in a restaurant located across the street. The breakfast is buffet style, but the selection was smaller than I expected. The breakfast was tasty and the cappuccino was great. The staff is nice, pleasant and helpful. We enjoyed our stay at the hotel very much. If we need accommodation in the area again in the future, this hotel will be our first choice.
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
Erin
The hotel was so beautiful and everyone was so nice!! Their breakfast restaurant also had the best dinner!!
Partner
10/10
Exceptional
14 Apr 2026
Clare
Lovely room, quiet lakeside location, good breakfadt served in the restaurant opposite, easy parking, easy drive into Lucerne
Partner
10/10
Exceptional
01 Apr 2026
Mrityunjay
Go our first time visiting them. The experience was amazing. The rooms were very clean and as advertised. The service was excellent. I recommend.
10/10
Exceptional
28 Sep 2025
Suma
Such a gorgeous property right on the Lake. Beautiful rooms and friendly staff. Train station right near by if you do not have a car and want to use public transport. Private lakefront at the back which is just serene and glorious.
10/10
Exceptional
10 Sep 2025
Summer

Perfect stay!!

From walking into the hotel and being greeted by the nice young man, to the library with coffee, to the medieval theme and updated bathrooms, we were delighted with this hotel. Our room was so spacious with an AC unit and we enjoyed the sister restaurant across the street. Lovely stay!!
Partner
10/10
Exceptional
28 Aug 2025
Muqiu
The young gentle at front desk who helped me to check in is very nice, very supportive and helpful. The room I lived in was a bit dusty, probably haven't been cleaned/no people lived for a while. But again, the young gentleman staff who helped me to check in is very nice.
8/10
Excellent
07 Aug 2025
Cooper

Nice room!

Nice hotel! Very charming. Rooms are a little small but clean! Would recommend.
Partner
10/10
Exceptional
23 Jun 2025
Brady
Absolutely loved this hotel!! Get the lake view with a/c room. Great restaurant across the street and awesome private lakeside area!!
Leisure Family
10/10
Exceptional
07 Jun 2025
Chelsea
Really adorable! We loved it
Leisure Partner
10/10
Exceptional
08 Nov 2024
Verified traveler
This was the third time we stayed, and will come back again. Great rooms, great views and a fabulous restaurant across the street.
10/10
Exceptional
16 Oct 2024
Nansie
Great location right on Lake Lucerne. Easy, professional checkin. Very clean and breakfast was great. Would return.
Leisure Family
10/10
Exceptional
24 Sep 2024
Terry
Beutiful and very comfortable!
Leisure Partner
6/10
Pleasant
21 Sep 2024
Marian
We stayed at this hotel for 4 nights. The hotel has authentic decor and it even has an elevator. The hotel breakfast is very good as well. The staff is very friendly and informative. They were always available. There is also a coffee lounge that my husband loved.

The things we did not like is that our room did not have any type of fan, it was very hot during the day and night. Eventually we got a fan and it worked ok. The lake access is shared with the community and it is not exclusive to guests. We paid for lake view and it was very noisy. Especially at night. So many people yelling and being loud, we needed to keep the windows open because it was so hot. Also the one day I wanted to relax on a lounge chair and read there was a yoga class for the public right on the hotel lawn where it’s supposed to be exclusive for guests. It disrupted the peace and quiet I was looking for. There were a lot of children and families at the lake and at the lawn right next to the hotel where it’s the public side. Overall it did not feel like peace and quiet or exclusive. The bed was not as comfortable either. The pillows were so flat I had to stack my pillows to get some type of support.
Leisure Partner
10/10
Exceptional
18 Sep 2024
Khattar
Beautiful facility and amazing staff. Highly recommend the place
Leisure Family
10/10
Exceptional
21 Aug 2024
Caleb
Amazing stay it was absolutely beautiful just not a lot of options to go to dinner or eat out
Leisure Partner
10/10
Exceptional
13 Aug 2024
Anita
The staff is incredible. It's not the easiest to get to via public transportation, but it is quiet and lovely. The lake access can't be beat.
Leisure Self
10/10
Exceptional
04 Jul 2024
Rashmi
Very nice ambience
10/10
Exceptional
29 Jun 2024
Jaime
Very clean, beautiful place! Wish we could stay longer! Staff very accommodating. Will stay again!
Partner
10/10
Exceptional
24 Jun 2024
Edward
Property was great - loved the ambience and staff helpfulness.

Only comment for improvement: air conditioning would be nice for hot days, a USB charger in the room would also be nice.
10/10
Exceptional
24 Jun 2024
Lamar
Great location and service
10/10
Exceptional
23 Jun 2024
Sally

Great location and comfort

Comfortable hotel right on Lake Lucerne only a few miles from the beautiful city of Lucerne. Wonderful views of the lake and surrounding mountains. Breakfast was not included in the room rate and at CHF25 per person rather expensive.
Partner
10/10
Exceptional
08 Jun 2024
Jeffery
Very comfortable, clean, charming and delightful staff.
Leisure Partner
10/10
Exceptional
01 Jun 2024
Priyank
Beautiful traditional swiss chalet. It's a little away from Lucerne. But otherwise great views, quiet and peaceful.
Leisure Family_with_children
10/10
Exceptional
25 May 2024
Paul
Very helpful staff. The bathroom was updated. The rest of the furniture is a bit outdated. The balcony had a nice view of Lake Lucerne. The breakfast was good.
Leisure Partner
10/10
Exceptional
16 May 2024
Shmuel
מלון מיוחד, שרות יוצא מהכלל,, אוירה מיוחדת, מקרר קטן מאובזר במשקאות שונים ללא תשלום, גם אזור ישיבה מאובזר עם מכונת קפה תה ללא תשלום. ארוחת בוקר מצוינת
גג עם אמצעי ישיבה צופים לאגם
Partner
10/10
Exceptional
29 Mar 2024
Sam
Lovely hotel in a stunning area. Room was super comfortable and the staff were friendly and always ready to assist. Would definitely recommend this hotel.

Leisure Partner
10/10
Exceptional
12 Sep 2023
Adriana
was wonderful
Leisure Family
10/10
Exceptional
01 Sep 2023
cheri
Check in was fast and effortless. We were able to get a reservation for dinner at the same time. The hotel interior is charming and elegant. A cafe next door sold us a wine to take to the waterside at the hotel’s private park. Dinner at the hotel restaurant was absolutely delicious. You must have the chateaubriand. Beautiful setting. We will be back!
Leisure Partner
10/10
Exceptional
23 Jul 2023
Aishwarya

Gorgeous and peaceful getaway

Good room with excellent romantic setting. Lovely service and good getaway from the city
Partner
10/10
Exceptional
31 May 2023
Lorraine
One of the best hotels we've ever stayed at in terms of setting and service. The front of house staff were both friendly and very efficient helping with both queries and advice. The restaurant and breakfast rooms are located in a seperate building opposite the main hotel. The breakfast buffet was high quality with a good choice of food and, while the hotel restaurant menu had a number of interesting dishes it wasn't our style of food. That said, there is a great Argentinian restaurant right next door which served a wide variety of the most excellent food backed up by very friendly and helpful staff which we would recommend most highly. Thank you Merlischachen for five wonderful days
Leisure Partner
10/10
Exceptional
31 May 2023
Verified traveler

Excellent

We had a very comfortable overnight stay. Facilities and people were great.
Partner
10/10
Exceptional
19 Apr 2023
Patricia A
I loved this quaint hotel with wonderful old world charm, nestled in a small town close to Lucern, Merlichachen. Beautifully maintained structural wood beamed rafters, doors and hardware of medieval style throughout the hotel. Also, of equal charm was the serene lakefront property grounds, beautifully landscaped and was a lovely quiet respite from our travels. The bathrooms were completely remodeled and beautifully appointed with everything new and immaculate.
If I am fortunate enough to return to Switzerland, I will certainly stay in this hotel.
Leisure Family
6/10
Pleasant
11 Apr 2021
Verified traveler
The property is in a beautiful area of Switzerland and is in perfect condition.

Nevertheless I left disappointed: during the booking I selected and paid options that appeared to secure a pleasing view to the lake. That was not the case though. The view from the balcony was one of some parked cars and a small unremarkable house. Sad.
Leisure Partner
10/10
Exceptional
06 Apr 2021
Michael

Higly recommended

Very nice and friendly hotel and employee. Highly recommend this hotel, restaurand for dinner was really delicious and breakfast was great wirh lot of options.
Friends_and_family Family
10/10
Exceptional
24 Dec 2019
J L
Our stay was lovely. The hotel has a lot of charm and the staff were very pleasant. Rooms were clean and everything was in working order.
Partner
10/10
Exceptional
25 Nov 2018
Elmar A
Amazing!
Partner
2/10
Poor
03 Sep 2018
Filippo

Disappointed experience.

After I confirmed our arrive at hotel around 11:00 pm, and once we got there, the door man said the hotel is occupied completely full. Then he offered us to stay at Swiss - Chalet. He showed me the room,which was located across a bar which was laud music and guest screaming. We did refuse to stay, so we went back to our family which was 1 hour away,and spend the night there,The next day I called and the operator at the reception was unfriendly and arrogant,saying I don’t know what happened. I want make clear that the conversation was in Swiss - German our language.
Partner
6/10
Pleasant
20 May 2018
Verified traveler
Old fashion room but excellent staff and restaurant. Do not forget to reserve ‘
8/10
Excellent
11 Sep 2017
Nikolay
Good comfortable hotel, outside of major sightseeing, service slow at breakfast but OK if you do not want coffe or tea, just use the buffet and move on.
Partner
10/10
Exceptional
10 Sep 2017
Verified traveler
Really enjoyed our one night stay. Staff all friendly and helpful.
Partner
10/10
Exceptional
17 Jul 2017
David
We didn't realize that it was that far from Lucerne, even though the transportation was convenient going by boat, train or bus. It took an hour by boat, 20 minutes by train and we did not use the bus. It was well run, good food in a restaurant across from the hotel which is run by the hotel. Also, was quiet and the property had direct access to the lake. They also upgraded us to a Jr. Suite, which was beautifully decorated. We were there two nights.
Partner
10/10
Exceptional
18 May 2017
kb46

Amazing stay

I booked this hotel to get the whole Swiss experience and I couldn't have asked for a better place. The hotel is located right on the lake overlooking the Swiss alps. Our bathroom looked brand new and our bed was very comfortable. The breakfast buffet was amazing! Highly recommend staying here instead of staying right in the city.
10/10
Exceptional
14 Apr 2017
Maria

Spectacular view

Great service, very pleasant staff, food at the restaurant is excellent!!!
10/10
Exceptional
27 Feb 2017
natalie

Lovely relaxing break

Amazing service, prosecco on check in made us feel special!
Partner
4/10
Poor
06 Jan 2017
Verified traveler

Avoid this hotel

When we arrive the hotel, the girl at the reception told us that we didn't book this hotel and we need to go to another hotle 300 meters away. After I show her the booking confirmation from expedia, she admit that I did booked this hotel but they no longer have available room here. Then she took us to a room without window and ask us whether we are OK with it. Of course we are not OK with it, we booked their so called lake double room. Finally she bring us upstairs and give us a room we booked. Before she left, she ask us \"You are happy now?\". Come on, this is the room we booked, why should we be happy after experiencing all these?
4/10
Poor
11 Nov 2016
Susan

Motel by any other name...

Second night of our stay in the area. Was fooled by the pictures as this hotel is really only a roadside motel. Noisy hallway, didn't replenish toiletries the second day. Most expensive hotel I booked on my trip to Europe and not worth it.
Partner
6/10
Pleasant
10 Oct 2016
Paul

A dissapointing place

What a disappointing hotel after all the good reviews. Staff very stand-offish, apart from the owner, who treats her guests as a primary school teacher would. I don't want to stay in a 4 star hotel and have to walk to a 3 star to eat in a restaurant with pet flies. Having said that the waiting staff there did seem human. The hotel is in a village with nothing, apart from another hotel owned by same group.
Partner
10/10
Exceptional
20 Sep 2016
Verified traveler

elegant comfort

very pleased with our short one night stay, the hotel and resort amenities were elegantly designed and comfortable. the spacious rooms let my husband and i spread out and the lake side park let us relax in the warm sunshine after hiking Mt Rigi. the hotels location to Mt Rigi and Lucerne is perfect, a short drive but far enough away from the tourist areas we felt we were able to see the local culture.

We really liked the anteroom entry that has a double doorway blocking sounds from the hallway, a nice designed touch. The beds are very comfy, the bathroom very clean and luxurious. The buffet breakfast at the Swiss Chalet was wonderful.

So glad we decided to stay here on our 15 year anniversary. Wish we were able to stay longer and use the pool and sauna.
Partner
10/10
Exceptional
17 Sep 2016
Penelope
Very friendly and also pet friendly. Great breakfast
Partner
6/10
Pleasant
16 Sep 2016
Susan

Road house by any other name...

Chose the hotel based on the pictures presented and the ease of parking. The hotel was just as it appeared and so much less. It really is a glorified roadhouse. I never did make it to the bar or restaurant because both were located at a (sister?) hotel across the street (as was breakfast). The beautiful wood doors were there, however were noisy (banging shut-no rubber stops) and the tile floor was just as shown (throughout) which caused quite a racket with luggage being dragged over them. Had to run the bathroom fan to mask the commotion from the tour bus unloading at 10 pm.
Partner
2/10
Poor
02 Sep 2016
Alex

Avoid it.

Only good point about this hotel is parking. Everything else is awfull. Our room smelled, furniture cheap and worned out. Linen was cheap and old. Breakfast in a building across the road and a very poor one. No lobby, just a small table and 2 chairs. Avoid this place.
4/10
Poor
23 Aug 2016
Verified traveler

poor staff

The hotel is great the location is super nice and we enjoyed our stay there. Only thing was that the staff are not that friendly and could probably learn alot more how to communicate with people and make their social skills better.
When we asked for ice to be brought up to our room they said we have to get it our selves, later i red on the booklet that was in our room that if we want ice we should ask the reception and they will bring it. This was just one example how poor the staff were
8/10
Excellent
14 Aug 2016
jane
On the lake great view
Food different but very good
Service very slow and breakfast nice eating outside
6/10
Pleasant
02 Aug 2016
Verified traveler

No aircon 30 degrees outside

Noisy parking area outside the room, warm no air condition , slow service in restaurant, asked for coffee newer got it
8/10
Excellent
19 Jul 2016
Luke

dark small rooms had to upgrade to 'delux' to get

dark small rooms had to upgrade to 'delux' to get the view other then car park.
6/10
Pleasant
25 Jun 2016
David

Swiss Chalet Merlischachen

Hotel was nice and comfortable but in separate building across the street from the bar/ restaurant, and the only one in the village. Confirm which building your room is as there is a second separate building across the street with shared toilet / showers. If traveling by car look for Swiss-Chalet Merlischachen Luzernerstrasse, CH-6402, Merlischachen on your GPS.
Partner
10/10
Exceptional
06 Jun 2016
Verified traveler

Romantic and cozy, medieval fantasy theme

The Hotel is cozy and located in a great location, close to the train station. Easy access to walk.
Partner
8/10
Excellent
05 Jun 2016
Verified traveler

What a view!

Quaint little Swiss hotel overlooking the lake, which had big beautiful swans swimming around in it! A truly beautiful setting in a unique hotel. The property is well kept, but old, so the noise from other guests, above, below, and next to you, can be bothersome. loud, obnoxious guests in the room above and next to us, interrupted our sleep. I did report the incidents to the staff at checkout and received an apology..,
10/10
Exceptional
15 May 2016
Furrer

Excellent hotel.

The Hotel was excellent. Good location, nice room, good restaurant. I can highly recommend this hotel.
10/10
Exceptional
12 May 2016
L E Fant
Quite a place! Stayed in the Jagdschloss (surprise upgrade - Thank you!). Stunning views over the lake to the mountains. Gorgeous spot and lovely rooms. Ate at the restaurant which is run by the hotel - excellent food and a good atmosphere.
10/10
Exceptional
10 Apr 2016
Dennis

Amazing Hotel with Unbeatable View of Lake Lucerne

Only a 10 minute drive from the heart of the city on the shores of Lake Lucerne. We were upgraded to a \"Themed\" suite on the 3rd floor - the \"Moulin Rouge\" suite & it was spectacular. Large bed, spacious room with a spa bath & incredible views of the lake right outside or window.

The staff were friendly & helpful & the provided buffet style breakfast (in the Swiss Chalet across the road) was really good.

Easy car parking, nice bars & restaurants to choose from & only a short drive to the centre of Lucerne. Highly recommended.
8/10
Excellent
21 Mar 2016
Jack

Nice, but room wasn't quite as Expedia advertised.

Expedia advertised this room (Superior Double) as having a balcony and deep soaking tub, which isn't the case, as it has neither. Not really a deal breaker, but it would be nice to have some truth in advertising. Other than the bed being worn out, the room and hotel were very nice. Hotel is close to activities, has a great pool, free parking, and staff is super.
10/10
Exceptional
07 Feb 2016
Jae Sung

Excellent place for relaxing

A bit remote but worth the stay if you drive.
Partner
8/10
Excellent
16 Dec 2015
Joav

Great hotel for car trips

Lovely hotel. Very friendly staff. Good buffet breakfast. Fantastic location on lake Luzerne.
Note no air-conditioning and need a car for mobility.
Family
10/10
Exceptional
14 Oct 2015
Hal
We were pleasantly greeted and check-in was efficient. Hotel lobby and room decor has an old world chalet feel and well done. Property location on the lake is picturesque. Restaurant is immediately across the street and the service and food is excellent. The included breakfast is above average. A very enjoyable stay and we wish we could have spent more time there.
10/10
Exceptional
10 Oct 2015
ana

Very good hotel for a affordable price

We had a great first experience in Switzerland with this quaint hotel. Nice accommodation and friendly staff.
Partner
10/10
Exceptional
03 Sep 2015
Roger Siu Wai

Nice View ! Nice Location !

Nice View ! Nice Location !
We were upgraded to a suite !
Warm and nice staffs !
Partner
10/10
Exceptional
05 Aug 2015
Jason

Beautiful boutique hotel on lake Lucerne

Beautiful traditional boutique hotel in a quiet spot on the banks of lake Lucerne with a friendly feel and a fabulous restaurant.
I whole heartedly recommend Jaguar Suit for something completely different and the Gastronomique menu - which was superb.
They also make their own Qwalwasser - which was excellent too, I took a bottle away with me.
Partner
10/10
Exceptional
13 Jun 2015
Ricky

We loved it!

Our trip was too short but we loved it.
Family
8/10
Excellent
23 May 2015
Walter

Once is not enough!

Wonderful first stop on our tour of Switzerland. Excellent service and a great restaurant.
We liked the Schloss Hotel so much, we are returning for one more night at the end of our trip.
Partner
10/10
Exceptional
10 Oct 2014
Verified traveler

Wonderful! We had a lake side room - upgraded!

Very Swiss experience and we enjoyed our 3 day stay.
8/10
Excellent
10 Oct 2014
Verified traveler
the hotel location is very nice and the room was very nice
however the WIFI was weak inside the room
10/10
Exceptional
26 Sep 2014
Jacob

A Castle experience near Lucerne

This is a \"Castle\" like hotel, filled with knights pictures and their armor. The rooms are spacious, some facing the lake. You have all the amenities here: strong and free wifi, huge free parking, rich breakfast and a private lake beech! The hotel rooms are clean. The prices are affordable, comparing to the Lucerne hotels. In 15 minutes, you drive leisurely to Lucerne. Recommended!
Partner
10/10
Exceptional
21 Sep 2014
Hugo Oliveira

Great stay in Luzern

It is located far from city center in a beautiful area. You can go by taxi (expensive - 45 euros) or by train in 10-15min. I suggest people from Hotel inform about it in their site. Hotel is confortable and have a perfect price.
10/10
Exceptional
25 Aug 2014
Verified traveler

nice hotel close to the lake

fantastic hotel. buffet breakfast provided and ample parking space. piano bar open till late
8/10
Excellent
07 Aug 2014
avid traveler

Nice place, not the best choice around

it is a bit dated establishment located right on the lake Lucerne. They have 3 properties close to one another, pretty large overall. Parking is easy, breakfast is OK, staff is very nice and helpful.
Family
10/10
Exceptional
30 Jul 2014
K.

Relaxing lakeside hotel near Lucerne

Great room, cozy and with some personality (not a cookie-cutter hotel room- wood panels, comfortable chairs, etc.) Incredibly beautiful view of the lake and mountains with a small balcony. No AC, as is expected in Europe, but provided fan and open windows kept the room comfortable in late July. Staff were very friendly and helpful, and the hotel restaurant was far above expectations- excellent, high quality food. We didn't use the hotel's sauna, pool, or lakefront facilities, but they are available and seemed to be well-used by other guests. Our stay was for relaxation, so we spent a lot of time in the room, but the hotel is close to a rail line that connects you to Luzern in about 20 minutes (train runs once an hour).
10/10
Exceptional
24 Jul 2014
Jean

Lovely hotel situated on the lake

Pleasantly surprised by this quaint hotel. Large room, though a bit dark, was clean and well appointed. Restaurant associated with the hotel served delicious food and the staff was friendly and service good.
10/10
Exceptional
22 Jul 2014
hua

One of best hotel , and very attractive price

Good experience include bed,facility pool with sauna, very good restraunt,
10/10
Exceptional
07 Sep 2013
Mirela

Swiss Luxury

Apparently due to a large group's booking, we were bounced over to another building of the hotel, in a large apartment with two double beds... Even if a bit overwhelming for only two people... of course we enjoyed the lavish space, the elegant furniture, etc. The restaurant and food was great too and the location... well, this was Switzerlandd after all!!!
Family
10/10
Exceptional
17 Aug 2013
Nabil

Very nice hotel

Very nice location the people are friendly, the town is amazing
10/10
Exceptional
05 Jun 2013
TD

Great hotel for anyone.

My wife and I absolutely loved this hotel stay. The staff was very friendly and helpful and the little town of Merlischachen is beautiful. I can't wait to go back. Room was spacious, comfortable and clean. Restaurant was delicious.
10/10
Exceptional
27 May 2013
MLR

Great view of the lake

Everything was excellent about the hotel. We upgraded to lakeside room for larger size and view.
10/10
Exceptional
19 Jul 2011
Yossi

Schloss Hotel Swiss Chalet is actually 6 hotels!

Schloss Hotel Swiss Chalet is actually 6 separated hotels!
Only the main is on the lake shore. The others are beyond the main road.
We have stayed in Jagdschloss building 100meters from the main building up in the hill.
We have very large, nice, quiet, comfortable and clean room facing the lake.
Good breakfast & service.
Recomended!
8/10
Excellent
26 Jul 2026
Marc
Im Zimmer sind zugenickt Steckdosen vorhanden und die welche frei sind, wackeln oder das Ladegeräte hält nicht. Ein bisschen Zuviel Rittertum als Deko. Das Frühstück im Swiss Chalet war sehr gut!
8/10
Excellent
25 Jul 2026
Frank
Tolle Lage mit in die Jahre gekommenen Zimmern .
6/10
Pleasant
11 Jul 2026
Juha
Hotelli oli siisti ja oikein mukava muuten mutta äänekäs ilmastointilaite teki hotellista vain kolmen tähden arvoisen, ei voinut pitää yöllä päällä metelin takia
Partner
10/10
Exceptional
07 Jun 2026
Gerda
Gerne wieder
Partner
10/10
Exceptional
31 May 2026
Ralf
Schönes Hotel, super Lage am See mit eigenem Seezugang.
Partner
8/10
Excellent
23 Apr 2026
Brigitte
Zimmer in rustikalem Stil. Bad war frisch saniert. Sauna bis 22 Uhr in Betrieb.
Partner
10/10
Exceptional
17 Nov 2025
HEBERT JOAO
O chalé pareceu um pouco antigo, mas bem cuidado e limpo. O quarto é amplo com espaço para as malas. O box de banho é muito pequeno. O local é muito bonito, tranquilo e próximo ao lago, perfeito para uma caminhada ou contemplação; fica localizado um pouco afastado do centro da cidade mas isso não foi um problema, pois há parada de ônibus em frente ao chalé e estação de trem a poucos minutos de caminhada. Café da manhã muito bom que pode ser adquirido a parte por 25 CHF. Recomendo.
Partner
10/10
Exceptional
07 Jun 2025
Patricia
Sehr originelle Suite mit schöner Aussicht auf den See.
Partner
8/10
Excellent
29 Nov 2024
Andreas
Bäder sollten unbedingt erneuert werden!
Zum Frühstück über die Straße gehen schon morgens irgendwie unpraktisch.
8/10
Excellent
23 Sep 2024
Markus
geben sich überall Mühe, das Hotel hat so wie es seit viiiieeeellen Jaaaahren dort steht seinen Charme.
Bei Hotel com schreiben sie
9 KM entfernt von Luzern, die sollte von denen mal jemand mit dem Velo abradeln..
(mit dem Rad fahren), es sind mehr als 30 Kilometer..
Self

Location & surroundings

Schloss-Hotel – Swiss-Chalet Merlischachen
Chappelmattweg 4, Kuessnacht, Switzerland

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Schloss-Hotel – Swiss-Chalet Merlischachen

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