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Hotel Royal Lucerne

Lucerne · Switzerland

Rigistrasse 22View location

8.8/10Excellent331 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort8.4/108.4
Condition8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Royal Lucerne

Lucerne, the gateway to Central Switzerland, is nestled in an impressive mountain panorama on Lake Lucerne. The city is not only known for its picturesque lake, but also for its historic old town, countless sights and its local mountains, Mount Pilatus and Mount Rigi.

Thanks to its unique location on the lake and close to the mountains, Lucerne is a popular destination for vacationers from all over the world. Our Hotel Royal is located on a hill on Lake Lucerne and offers a breathtaking view of the Central Swiss Alps.

Quietly located, our hotel is just a few minutes’ walk from the city center, the sights and museums, as well as the shopping districts.

Read more about this hotelShow less

With a stay at Hotel Royal Luzern in Lucerne, you'll be within a 5-minute drive of Chapel Bridge and Lake Side Promenade. This hotel is 0.3 mi (0.5 km) from Grand Casino Lucerne and 0.5 mi (0.7 km) from Hofkirche. Make yourself at home in one of the 40 guestrooms.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 2.50 per person, per night

    We have included all charges provided to us by the property.

  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately CHF 29 for adults and CHF 14.50 for children
    • Pet fee: CHF 30 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: CHF 50 (subject to availability)
    • Late check-out fee: CHF 50 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Lake Side Promenade 0.5 km / 0.3 mi
Grand Casino Lucerne 0.6 km / 0.3 mi
Hofkirche 0.8 km / 0.5 mi
Hertensteinstrasse 1 km / 0.6 mi
Old Swiss House 1.1 km / 0.7 mi
Loewenplatz 1.1 km / 0.7 mi
Bourbaki Panorama 1.1 km / 0.7 mi
Glacier Garden 1.1 km / 0.7 mi
Lion Monument 1.2 km / 0.7 mi
Spiegellabyrinth 1.2 km / 0.7 mi
Saint Peters Church 1.3 km / 0.8 mi
Swiss Transportation Museum 1.4 km / 0.9 mi
Alpine Panorama Path 1.4 km / 0.9 mi
Lucerne Ferry Terminal 1.5 km / 0.9 mi
Rosengart Collection 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • hotel
  • Wi-fi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CLASSICDouble or Twin • CLASSIC • 1 Bedroom • 16 m²DBT.AS-1
    Double or Twin CLASSICPhoto unavailable2 photos

    Hotel Royal Lucerne

    Double or Twin CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Royal Lucerne

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Hotel Royal Lucerne

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Hotel Royal Lucerne

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LAKE VIEWSINGLE • LAKE VIEWSGL.LK-1

    Photos are not available for this room type.

    Hotel Royal Lucerne

    SINGLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSIC • 1 Bedroom • 16 m²SGL.AS
    SINGLE CLASSICPhoto unavailable2 photos

    Hotel Royal Lucerne

    SINGLE CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LAKE VIEWDouble or Twin • LAKE VIEW • 1 Bedroom • 16 m²DBT.LK
    Double or Twin LAKE VIEWPhoto unavailable4 photos

    Hotel Royal Lucerne

    Double or Twin LAKE VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LK

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Hotel Royal Lucerne

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSIC • 1 Bedroom • 16 m²DBT.AS
    Double or Twin CLASSICPhoto unavailable2 photos

    Hotel Royal Lucerne

    Double or Twin CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 16 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable2 photos

    Hotel Royal Lucerne

    FAMILY ROOM STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Hotel Royal Lucerne

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Hotel Royal Lucerne

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Royal Lucerne

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hotel Royal Lucerne

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM LAKE VIEWFAMILY ROOM • LAKE VIEW • 1 Bedroom • 16 m²FAM.LK
    FAMILY ROOM LAKE VIEWPhoto unavailable2 photos

    Hotel Royal Lucerne

    FAMILY ROOM LAKE VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Single bed 80-130 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.LK

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Royal Lucerne

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hotel Royal Lucerne

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LAKE VIEWSINGLE • LAKE VIEW • 1 Bedroom • 16 m²SGL.LK
    SINGLE LAKE VIEWPhoto unavailable2 photos

    Hotel Royal Lucerne

    SINGLE LAKE VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LK

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Royal Lucerne

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK

    Photos are not available for this room type.

    Hotel Royal Lucerne

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hotel Royal Lucerne

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Hotel Royal Lucerne

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE LAKE VIEWDouble or Twin • DELUXE LAKE VIEWDBT.DX-LK

    Photos are not available for this room type.

    Hotel Royal Lucerne

    Double or Twin DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Royal Lucerne

8.8
Excellent
331 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.4 /10
Condition
8.8 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
Peter
Lovely spot looking over the lake. If you take the bus to Casino, you'll have to carry your luggage up the hill a bit (which is why you get the nice view). No air conditioning though - it was got when we were here.
10/10
Exceptional
29 Jul 2026
Maria
Room was small but had everything we needed.
Good location. Beautiful view of the lake!
10/10
Exceptional
24 Jul 2026
Amy
The hotel is old-world Europe, well- maintained in the common areas. The staff was friendly and helpful in every way. The view from our room was great, very much worth staying here. My only comment would be that there was not a safe in the room and that the carpet in our room is ready to be replaced.
10/10
Exceptional
21 Jul 2026
Rucha
Nice hotel in budget!! Got to feel like local going down the stairs/slopes to get to main town!!
Family_with_children
10/10
Exceptional
16 Jul 2026
Charlotte
Beautiful property
Family
10/10
Exceptional
14 Jul 2026
Linda
I cannot extend my thoughts more highly enough. The hotel was fantastic from start to finish. Nothing was too much trouble
Partner
2/10
Poor
10 Jul 2026
Dilip
Old rusty hotel
4/10
Poor
08 Jul 2026
Ryan
No A/C and it was too warm. So many steps getting to the hotel. Given a view of the street - not what I booked. Front desk isn't staffed after about 11 pm. Fire dept pounded on our door down at 11:30pm because of the steam from our shower, cold water tap didn't work, and hot water was scalding hot. There was no audible alarm, and no peep hole on door to see who was pounding on the door. Thought it was a prowler trying to get us to open the door.
Would not stay there.
Family
10/10
Exceptional
07 Jul 2026
Josepha
Very nice hotel, the view from balcony facing the lake is amazing.
10/10
Exceptional
05 Jul 2026
Gretchen
For $30 US breakfast each morning was wonderful. There’s no place else to eat nearby so that is your main option. It had all the eggs and bacon, cereals, smoked salmon, yogurts lots of breads. The view of the lake Luzerne is fabulous from their balcony. Be sure to get a Lakeview room.
Partner
6/10
Pleasant
26 Jun 2026
Karthick
Property has no air conditioning with summers getting hotter each year, no refrigerator either. Staff were very helpful though. Hotel is not easily accessible if you plan or walking or carrying your luggage yourself.
Family_with_children
10/10
Exceptional
26 Jun 2026
mahi
I had a wonderful stay at Hotel Royal Luzern. The view from my room on the second floor was just absolutely incredible! The staff, especially Elena, were most accommodating, polite and friendly. I will most definitely stay here again next time when I'm in Luzern.
Self
10/10
Exceptional
24 Jun 2026
Julie
The hotel room was very clean and the view was INCREDIBLE! Also the gentlemen who checked us in was very helpful. We had an issue with the air conditioner not turning on and he came up and swapped it out no problem. Would definitely recommend again stay here again! It is a little bit of a hike up the hill to get there. If coming from train station and taking the bus, take bus 14. It lets you out above the hotel and then you can walk down a hill instead of up.
Friends
8/10
Excellent
23 Jun 2026
Garrett J
Great view location above Lake Lucerne with easy access to old town center and train station approx 10 to 15 minute walk. Hotel gives a free transit pass for the central core during your stay. Old world class hotel, excellent breakfast (extra but worth it). Only downside is there is no central air conditioning but have portable air conditioners in the rooms.
Self
8/10
Excellent
21 Jun 2026
Brian
The lobby looked nice and maintained but the rooms are very outdated and honestly a little run down. There is peeling drywall, holes in paintings, dirty fabric and carpet.

The bed itself seemed clean, staff were great and junior suite views were amazing! The rating is for these mainly.

I only stayed 1 night, but if I were staying longer I would have some regret. I wouldn't book again.
Partner
10/10
Exceptional
20 Jun 2026
Paul
The hotel was beautiful and had everything we needed. There is no A\C and it was a bit hot when we visited in mid June. We could have used it. The fan is excellent but it gets warm
Family
10/10
Exceptional
20 Jun 2026
Michael
The front desk staff could not be more delightful. Interacted with ARod on several occasions and he was genuine and totally accommodating to all of our needs. We stayed for three days two nights and the temperature in Lucerne was over 90°. Little stuffy in the room however figure out how to manage the cool nights to make sleeping very comfortable. The hotel does not offer air-conditioning and if that is a must on your list then you may consider other arrangements. ARod and management provided fans to keep air circulating and when the temperature drop down to 67° at night we were able to capture a great deal of comfort and even needed to use blankets at night.

The breakfast they offer is more than generous and actually a tremendous perk and great value.

We definitely stay at a Hotel Royal Luzerne again now that I understand how to manage the temperature if it is warm outside.
Partner
8/10
Excellent
20 Jun 2026
Lorne
No A/C and the room fan was pretty
Much useless. Please take into consideration the mid June on temps over 32 degrees make for challenging sleeps. Even with the old useless vertical fan.
Partner
10/10
Exceptional
18 Jun 2026
Audura
Everything was beautiful. Staff was very helpful. Very nice walk into town. Breakfast was also very good. We would definitely stay here again!
Friends_and_family Friends
10/10
Exceptional
14 Jun 2026
Kristen
The property, views, breakfast was amazing!! We loved our time here!
Family
10/10
Exceptional
14 Jun 2026
Sandra
We loved our stay here.would recommend
Partner
10/10
Exceptional
14 Jun 2026
Kathy
Staff was so nice and the hotel is in a beautiful location. Loved it!!
10/10
Exceptional
13 Jun 2026
Michele
Beautiful hotel overlooking the lake. moonlight views gorgeous. room was very nice and clean. fan was helpful for the warm weather. breakfast was delicious and buffet extensive anything you could possibly want. It is a very short walk and then 61 steps to climb up from bus stop if anyone has a mobility challenge. great value relative to other places. staff was friendly and helpful
Partner
10/10
Exceptional
04 Jun 2026
Jovette
Everyone was great. Amazing views!beautiful views and wonderful staff
Family
8/10
Excellent
03 Jun 2026
scott
Views are amazing, rooms are nice, but maybe on the smaller side. staff is very friendly and helpful. breakfast was very good. the biggest challenge was the hike up the hill every day to the hotel (which is why the views were great). good location with easy access to public transportation and the lake. we'd stay here again.
Friends_and_family Family
8/10
Excellent
31 May 2026
Zachary
Stayed 1 night in May 2026. Location was ok - we took bus from train station to Casino-Palace stop and then walked the remainder. Hotel is located up hill and could be difficult to access by foot with heavy luggage.

Room was a good size and had beautiful panoramic views of the lake and city. No air conditioning, but with windows open and using provided fan, we were comfortable.

Would have preferred to receive Lucerne visitor pass prior to check in so we could have used it for the bus ride from train station to hotel.
Family
10/10
Exceptional
30 May 2026
Kenneth
Excellent property with attentive staff. Very close to the Glion train station and funicular, but it is a short and mildly challenging up-hill walk from the station to the property.
Partner
8/10
Excellent
29 May 2026
Diana
Loved the view!
Friends
10/10
Exceptional
21 May 2026
Victoria
Lovely hotel looking over the lake. The room was comfortable and clean, and the staff were very friendly. Public transportation was close by.
10/10
Exceptional
15 May 2026
Irving
All staff was super friendly. Room spacious and with good amenities. Close to all main attractions by foot. Classic style and with good personality. They give a pass for public transportation which was a plus and saved us money. Breakfast not included, but there are so many great options in the city for a quick bite. We check out and went to the city for the day and they kept our luggage for free. Nice and quiet location. I recommend Hotel Royal Luzern to everyone. Just to mention that is uphill and if you come for the central station with luggage, you must be in great shape like me hahaha!!!!
Family_with_children
10/10
Exceptional
03 May 2026
Kathie
We absolutely loved staying here! We were in Luzern for 2 nights. We were greeted with a hearty welcome by our host, Bangin Salih, with a warm smile, a welcome map and public transport tickets (which included a 20% discount on many tours) We chose to purchase the breakfast buffet and it was DELICIOUS and the cost was a huge savings too! If we return to Luzern we would definitely choose to stay here again. Thank you Bangin, Thank you Royal Luzern Hotel!
Partner
10/10
Exceptional
02 May 2026
Anne Lewis
We loved everything about the property. The location was perfect for us, the staff was so friendly. Be prepared to take your bags down stairs. I didn't see a ramp to do so. Our favorite thing was the jazz in the lobby. Made the start and end to the days even more beautiful.
Family
10/10
Exceptional
02 May 2026
Katrin
Excellent breakfast, lots of great choices in egg dish preparation, fresh fruits, pastries, excellent meats cereals etc. all staff were extremely friendly
10/10
Exceptional
22 Apr 2026
Josette
Staff were helpful and thoughtful
Friends_and_family Family
10/10
Exceptional
20 Apr 2026
Michelle
We had a wonderful stay and the Hotel Royal very quiet and comfortable and was a great location … the staff were extremely helpful and breakfast was great! I would stay again for sure !!
Partner
8/10
Excellent
17 Apr 2026
Shannon
Good location, 20 min walk to train station. Breakfast buffet available for purchase. Beautiful view of the mountain from room
Friends
10/10
Exceptional
17 Apr 2026
Tanyaliz
.
Friends
10/10
Exceptional
10 Apr 2026
BriannaMarie
Lovely staff
Partner
10/10
Exceptional
05 Apr 2026
Brooke
Loved our stay. Great views, central location. Clean, great beds!
Partner
10/10
Exceptional
30 Mar 2026
Daniela
we enjoyed our stay at the hotel in Luzern, Arad (Front desk) helped us check in in, he gave us recommendations for things to do and places to eat around. Our room was clean, spacious with two balcony’s and amazing windows, bathroom was tidy and bed so comfortable . Breakfast buffet was complete. I will definitely recommend this hotel.
Family
6/10
Pleasant
01 Mar 2026
Debra
Staff member was very welcoming and helpful with suggestions on what to consider seeing during the day.
Room was smaller than expected but we were only there to sleep so didn’t bother us much.

View from the bedroom window was outstanding!!

Hotel was very quiet and lacking any atmosphere, no food available!!
Family
6/10
Pleasant
16 Feb 2026
Danielle
The view from this hotel is amazing! The location is not the best and it is up a steep hill so if you are travelling with luggage it is not ideal. It was SO loud in the room. We could hear everything from the rooms around us…we could even hear someone coughing in their room.
Partner
10/10
Exceptional
19 Jan 2026
Malekkal
A very nice hotel and great location
Leisure Family
10/10
Exceptional
14 Jan 2026
Dilyara
From the very first step into the hotel, I felt genuinely welcomed. Baji at the reception was absolutely wonderful — warm, professional, and truly attentive. His hospitality immediately made me feel at home and set the tone for the entire stay. I would also like to thank the gentleman from Iraq at the reception (unfortunately, I didn’t catch his name). He was equally kind, helpful, and welcoming — a true example of excellent service.The location of the hotel is simply perfect. It is within easy walking distance of Lucerne’s main attractions, yet at the same time it offers privacy and a peaceful atmosphere where you can truly relax and unwind. This balance is rare and very special. This hotel made a huge impact on me. It was my first visit to Switzerland, and honestly, this stay is one of the main reasons I fell in love with Lucerne. Everything — from the people to the location and the overall atmosphere — was exceptional.
I will definitely return and highly recommend this hotel to anyone visiting Lucerne. Thank you for such a memorable experience.
Leisure Self
8/10
Excellent
23 Dec 2025
Baruch
Very courteous
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Brianna
Our family loved Hotel Royal Luzern. The staff was the best part for our group, and we would recommend them for any future opportunities/promotions. The rooms are a bit older, but we didn't mind. The location was great and we would certainly stay here again.
Leisure Family
10/10
Exceptional
22 Dec 2025
Stephanie
The front desk worker Arad was extremely helpful and kind! He gave us recommendations and helped us prolong our stay an extra night with ease. Really wonderful customer service. Also, the room was clean, with a beautiful view! But back to Arad, whatever he’s making, it’s not enough! Give this man a raise!!
Partner
10/10
Exceptional
21 Dec 2025
Shayna
Amazing. Beautiful. Staff is so so helpful. 10/10 recommend.
Leisure Partner
10/10
Exceptional
19 Dec 2025
Diane
Great view of the lake. Clean room. Very helpful staff. Loved the breakfast.
Leisure Family
10/10
Exceptional
27 Nov 2025
Madeleine
Very pretty hotel with nice view of the lake. Staff was very helpful and friendly.
4/10
Poor
15 Nov 2025
Richard
Dated
8/10
Excellent
30 Oct 2025
Alex
Nice stay. Nice view from hotel balcony of the lake. 15/20 mins from train station.
Leisure Family
8/10
Excellent
28 Oct 2025
Dean
I’ll start by saying the staff were all friendly and helpful, very likeable people. The room we had was on the 4th floor on a corner facing the lake so having a panoramic view was pretty amazing and the small balcony to sit on was quite pleasant. The views of the lake and mountains were a delight. The bathroom was updated and well thought out. The main part of the room was roomy but dated and had some design issues that need rethinking. The bed is a split king meaning two twins shoved together but keeping them together was a challenge. Near the bed is an old style radiant heater that is large and takes up quite a bit of space and a mini fridge was placed in front of it which made no sense. The fridge would have fit better under the desk in the far corner but for some reason there was zero electrical plugins where that desk was so that would have been a problem there too. The coffee maker was place on that desk but needed to be moved somewhere to use due to the lack of an outlet for it at that desk. A large armoire took up an entire wall which was needed due to there being no closet and another table with sitting chair took up the remaining space. Overall a disfunctional room design and it lacked charm and the updating that was done for the bathroom. I recommend a remodeling of that room. We did the breakfast once and honestly while the food was decent, it was was not included with the room and was quite expensive. Convenient but not a good value for a basic selection.
Leisure Partner
8/10
Excellent
15 Oct 2025
DAVID
Great
8/10
Excellent
14 Oct 2025
Chris
Overall it was fine. Evening staff was just okay the nights we were there. No breakfast included, and it was close to 30 euros per person if we did, which seems high. A little difficult to walk to as it's uphill and several steps. But overall it was fine.
Leisure Partner
10/10
Exceptional
11 Oct 2025
Anthony
Historic feel and look, clean, very friendly staff.
Leisure Partner
2/10
Poor
11 Oct 2025
Raafat
Expensive for a place, the booking advertise for lake view price , but in the hotel the charge extra 30 CHF for what was booked , the room has no AC , but poor small fan, no safety lock box not enough to make room temperature acceptable to avoid sweating, no small refrigerator in room unless you request and will take time to bring one. The room has only 2 electric power outlet source not enough to connect a coffee maker (to see if it’s working or not) and connect the refrigerator and connect the fan or to connect to plug transformers for 2 cells phone chargers . So the customer service brought several extension cord and coord were running in the floor and the client has to move carefully in the room to avoid cord a tangling around his feet!!! . The place is unique in not having the basic equipments of a regular third class hotel,the provide with 2 separate keys with no way to attach to your pocket and easy to loose and Charge you extra money for lost key . It was a very bad disappointing experience that created a lost of discomfort and distress to me and my wife. The only acceptable service was the breakfast
Partner
10/10
Exceptional
18 Sep 2025
darren heath
Lovey hotel in quiet area yet only a short walk along the lake to town. Staff really friendly and helpful. Our room on 4th floor was amazing. Spacious with amazing views over lake and mountains
Leisure Partner
10/10
Exceptional
16 Sep 2025
Hailin

A great say.

We enjoyed our stay at the Hotel Royal Lucern. Although not situated in the city center, it was quiet and convenient to get to. The check-in staff were very friendly. The breakfast very very good. The bathroom was spacious and very clean.
Partner
10/10
Exceptional
13 Sep 2025
Odalys

Wonderful Stay at Hotel Royal, Lucerne

We had a fantastic experience at Hotel Royal in Lucerne. The location is excellent, right across from the lake, making it easy to enjoy the beautiful surroundings and city attractions. The views from our room were breathtaking, and the staff at the front desk were incredibly friendly and welcoming.

We would definitely return and highly recommend this hotel to anyone visiting Lucerne.
Partner
8/10
Excellent
01 Sep 2025
vicki
Be ready to hike up a big hill to get to the hotel, no a/c
Leisure Family
10/10
Exceptional
24 Aug 2025
Ethan
Gorgeous view of the city
Leisure Partner
8/10
Excellent
17 Aug 2025
Daniel
This is a lovely place to stay with our room having a view of the lake. The staff were very nice and welcoming. The only negative, I would say was the variety of food on the menu was not very extensive leaving us to find somewhere else to dine. However this did not take away from how lovely the hotel was.
Leisure Family
2/10
Poor
13 Aug 2025
Christine
Unfortunately this beautiful property with a beautiful view could only be reached by taxi or walking up a very steep hill from public transportation. No air conditioning,not enough plugs in room. Either TV or fan could be used. No place to plug in coffee maker. Promise of more plugs and better TV service coming in future.
Leisure Friends
10/10
Exceptional
07 Aug 2025
Vivienne
Amazing room with a view. Comfortable beds, immaculate bathroom
10/10
Exceptional
17 Jul 2025
PHILIPPA
Really nice hotel with fantastic views. It’s a bit dated but that did not stop our enjoyment. The tiny balcony could just fit three people on. We had a triple room with a bathroom and it was nice. It’s about a 10 to 15 minute walk from the centre of the town and there is a little bit of a hill towards the end but again no big issue and I don’t think even someone with mobility problems would have any issues here.

The one thing that we had a bit of a smile about was we were one hour before the check-in time and they asked if we wanted to pay for an early check in for 30CHF which seemed a bit much. We declined.
Leisure Friends
10/10
Exceptional
16 Jul 2025
Nancy Brookhart
The service was amazing and everyone was so friendly, especially Arrot (please forgive the spelling who worked the front desk when we checked in. The view was amazing. We enjoyed sitting on the lower balcony for a drink and in the mornings we drank coffee on our balcony from our room. The breakfast buffet had lots to offer as well and was a great option when in a hurry.
Leisure Partner
6/10
Pleasant
13 Jul 2025
Gemma
Great views, and some really nice staff. Reasonably priced. Hotel was quite dated, rooms in need of some modernising. No air conditioning.
Leisure Friends
10/10
Exceptional
12 Jul 2025
Stephanie
This is a lovely hotel with great views of the lake. It may be difficult to find and walking to it with suitcases would be hard. We stayed in the triple room. It is a small space but worked fine for us. It tales just a few minutes to reach the main train station.
Leisure Family
6/10
Pleasant
09 Jul 2025
Dorothy
Ventilation was non-existent without a little air cooler. Beautiful view, and pleasant staff. Could benefit from some AC.
Leisure Friends
8/10
Excellent
06 Jul 2025
Dorothy
We were there during a serious heat wave and the rooms were unbearably hot. The staff was pleasant and breakfast good, but ventilation in the entire building needs attention.
Friends_and_family Family
8/10
Excellent
30 Jun 2025
Mary
Great staff and the rooms are nice and clean. The hotel does not have AC and it was a very hot week. It is also on a steep hill which may case problems for those with limited mobility
Leisure Family
8/10
Excellent
25 Jun 2025
Peter
Great views of lake Luzern from beautiful terrace.
Great staff, clean but small room(normal).
Leisure Partner
8/10
Excellent
24 Jun 2025
James
Great views from our room in the corner of the historic building. The rooms were fine, public area pleasant.
But nobody much stayed around as no dinner was available.
Long hilly walk to town centre, so we drove.
Nothing much in the vicinity of the hotel.
Parking was expensive
Leisure Partner
8/10
Excellent
21 Jun 2025
Christine

Good value.

A little way from the hub, but still well located, accessible by bus. Well appointed rooms. Staff friendly and good humour though seemed a little stretched at times, especially at breakfast to have enough food, crockery etc as needed. Overall good value for money.
Partner
10/10
Exceptional
19 Jun 2025
George
We had a wonderful stay in a room with a fantastic view. Bangin Salih checked us in and was very helpful and gave us handy leaflets about things to do in the area.
Partner
10/10
Exceptional
17 Jun 2025
Angela
Loved this stay. Top notch and the entire family agreed. We had ages 19 to 75 and 3 rooms.
Leisure Family
8/10
Excellent
11 Jun 2025
Anna
We were blessed with a room that had a balcony and a window. We had a spectacular view of the mountains and the lake. We had dinner at the hotel the first night and Rarish our waiter was excellent.

The only thing missing is it had no breakfast included. This is why I gave it a 4 stars.
Leisure Friends
10/10
Exceptional
11 Jun 2025
Kelley
view
Leisure Partner
10/10
Exceptional
10 Jun 2025
Johannes
Sehr freundlich, schönes Zimmer mit spektakulärem Ausblick - vielen Dank!
4/10
Poor
07 Jun 2025
stephen
Staff very helpful but location not good to many stairs and hill to far from main city centre
6/10
Pleasant
05 Jun 2025
stephen
Views from the rooms were amazing. Friendly and helpful staff, unfortunately let down by the actual room, old style shower in a bath, very dangerous to step in and out, no power point in the bath room and we had a broken fridge for 3 days of our stay
Leisure Family
10/10
Exceptional
04 Jun 2025
DHARSHINI
Amazing view of the lake from my room.
Hotel was very clean and charming.
Arad was very helpful. He provided a lot of valuable information. For example, when you pay for the city taxes, you can also ride the city bus for free. He was very hospitable. The city is clean and absolutely beautiful We had a wonderful stay!
Leisure Family
10/10
Exceptional
03 Jun 2025
Jing Jia
Amazing stay, great value for money and possible the best view of Luzern! Just to note that there is a slope up to the hotel so for those with big luggages, Uber from the train station is about CHF11, so all good given that the hotel offers so much more than that! Highly recommend.
Leisure Family
6/10
Pleasant
28 May 2025
Mary
The hotel was a short walk from the train station and only 10-15 min to St. Leo Church, Old Town, Chapel Bridge. Very convenient. With the Expedia reservation, we were given a street view room so for 30 CHF we upgraded our room to lake view which was nice. We were not happy with the room itself. Small. No furniture except for a little chair in front of a built in desk. Little tiny shelves on both sides of bed are used as night stands. Bathroom ridiculously small with one small shelf behind the toilet. No soap dish or places to hang your wash cloth or towel. I had to put my shampoo and other bath items on the floor outside of the small shower stall. Unless other rooms do not have these issues, We would not recommend this property. Note too that four other Expedia properties in Switzerland gave us a lake view not charging us an up charge as Hotel Royal Luzern did to us.
Leisure Partner
10/10
Exceptional
27 May 2025
Sanjiv
Superb hotel! Loved the stay and views.
10/10
Exceptional
26 May 2025
Adrian

Fabulous service and views.

From check-in and throughout the whole stay the service was excellent, friendly and attentive but without being overbearing. The views over the town and lake were wonderful, both from our room and the public terrace. It is walkable from the train station but be aware it is up quite a steep hill so using a taxi to get there may be useful, though consider Uber as they're half the price of the regular taxis. Location is great for getting around Lucerne with public transport a short 5-minute walk from the main road at the bottom of the hill from the hotel. Room was large, comfortable and clean but oddly ours didn't have a wardrobe and just 3 wall hooks, which wasn't a problem for us as only there 2 nights but maybe something worth checking if staying there longer and need wardrobe space.
Partner
6/10
Pleasant
22 May 2025
Joseph
This hotel is on the hillside and small room with almost no equipments to heat foods.
Good view and that is all.
Leisure Family
10/10
Exceptional
22 May 2025
Abraham
Nice concierge George. Made pizza for my birthday with candle. Supper friendly and helpful.
Leisure Partner
10/10
Exceptional
21 May 2025
conor
Lovely staff
Beautiful art deco style
Unbelievable views of the lake and mountains
10/10
Exceptional
13 May 2025
Angela
We absolutely LOVED our stay here. Bangin, the front office manager, was absolutely wonderful, super friendly and helpful, as was all the staff.
Leisure Partner
8/10
Excellent
07 May 2025
Jiggs
If you are walking to hotel be aware of steep road to get there.
Leisure Family
10/10
Exceptional
06 May 2025
Stanton
.
Leisure Family
10/10
Exceptional
05 May 2025
Donna
The staff was great
Leisure
10/10
Exceptional
21 Apr 2025
Dan
It’s good
Leisure
10/10
Exceptional
15 Apr 2025
Denise
Staff was excellent! Front desk reception greeted us like family. Hotel is as lovely as the pictures on the web and the views were amazing. It is located on a hill and easy acces to everything.
Leisure Family
10/10
Exceptional
02 Jan 2025
Imran
Had a wonderful experience at the hotel! The hotel manager, Bangin, was extremely kind, helpful, and very hospitable.
The property is on a hill (10 min drive from train station) with a beautiful view of the lake.
Family
10/10
Exceptional
09 Dec 2024
April
The view of the city, lake, and snow-covered mountains was so breathtakingly beautiful, we found it hard to leave the window (with balcony!) in our room. When we did, we used the hotel's complimentary bus ticket to explore the town--one of the most lovely and special we have experienced in Europe. And the hotel staff was warm and responsive in every way. This hotel is a gem!
Leisure Partner
10/10
Exceptional
05 Nov 2024
Emily
We enjoyed our stay.
8/10
Excellent
02 Nov 2024
Dylan
Great place to stay for a night or two and walk to the main city is very easy
Overall great experience with check in desk and check out
Leisure Partner

Location & surroundings

Hotel Royal Lucerne
Rigistrasse 22, Lucerne, Switzerland

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Hotel Royal Lucerne

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