Name: TOP Hotel Rothaus Luzern & Peruvian Culinary Art
Address: Klosterstrasse, 4+6, Lucerne, 6003, CH

6/10

Pleasant

15 Jul 2026

Ashima

Would have preferred if the rooms were more maintained as most of the windows were broken and non functional.

Family_with_children

6/10

Pleasant

13 Jul 2026

Dawne

It was ok

Family

8/10

Excellent

07 Jul 2026

John

Clean room and great breakfast.

Partner

6/10

Pleasant

05 Jul 2026

John Ryan

Priced better than others. Good location, easy walk to Chapel Bridge and all downtown sites. No A/C, balcony door and window broken and difficult to close. No fridge in room. Parking available for additional charge a block away.

4/10

Poor

03 Jul 2026

steve

Another European hotel with no air conditioning. The room was small but OK. Bed was uncomfortable. No ice machine. We asked for ice for a drink and we were given a dixie cup full of ice , maybe 5 cubes. The breakfast was good but should start earlier. The room had windows that opened up to a street below. There is no AC and it was stiffling in the room, 100 F, and to top it off there was noise all night long outside and a street party over the last two days we stayed that made it impossible to sleep. In the USA this would have been unacceptable and probubly a noise ordinance violation. These hotels know they have you and there is nothing you can do about it. I would never stay here again or any hotel in Europe again without AC. Wake up Europe its the 21st century not the 1200's even though much of the architecture looks like it is.

Friends_and_family Friends

8/10

Excellent

01 Jul 2026

Egle

In very good location, breakfast good bonus. Unfortunately we travelled in heat wave so fan in room was not doing much and being on main road (busses passes every 20min till 1am) did not helped with our sleep.

Partner

8/10

Excellent

30 Jun 2026

Carol

The hotel was fine, although our room was smal for the price for 4 people. Biggest problem was no air conditioning during a record heat wave, so we entered a 35° room, with fans aimed at both sides of our space. The breakfast was excellent, and we all ate a hearty meal.

Friends_and_family Family

4/10

Poor

30 Jun 2026

Jon

We stayed during some kind of festival, which we were unaware of but which pushed the price up. It was also 35°. Neither was the hotel's fault. But the door shutter was broken and so all the heat of the sun accumulated during the day, making the room even hotter than it should have been. The fan provided was pretty useless, and so we had a very uncomfortable night.
The hotel is really dated and basic. The door chain was missing. The shower tiles had mold. It might have just about been okay for one night if it wasn't for the heat and the excessive price.
It was mainly clean and is reasonably central. Breakfast was adequate.

Partner

6/10

Pleasant

29 Jun 2026

maria

Needs Aircon on hot days

Partner

2/10

Poor

26 Jun 2026

Kate

Our stay here wasn’t great. Hotel reception weren’t very responsive to messages pre-arriving at the property. We had one very pathetic fan in the room when it was 35 degrees and it was full of dirt that blew out over us (filter was well overdue a clean)! VERY noisy with the road outside… would not recommend!

Partner

6/10

Pleasant

24 Jun 2026

Christopher

No air conditioning, room was okay but bathroom was old and dated. Was clean and in a good location but if we went back I would try another hotel.

Family

8/10

Excellent

21 Jun 2026

Gavin

A nice hotel within easy reach of the train station and the centre of beautiful Lucerne. The only downside for us was the room was exceptionally hot, even overnight despite having two fans running. Our stay was in the middle of a heatwave, so maybe not so bad in usual circumstances.

Partner

10/10

Exceptional

16 Jun 2026

ELIAS

Location is good with decent breakfast.

Family_with_children

6/10

Pleasant

10 Jun 2026

Art

The location is excellent, and the staff is too. If you're looking for a place that is 'on the swank,' I wouldn't recommend this one. Agree with the previous commenters about the noise at night. But other than that is a place that you can find comfortable and you are right off the main tourist area of the town, so there's unlimited stuff in the area to do, within an easy walk of your front door.

Partner

10/10

Exceptional

10 Jun 2026

Katrina

Fantastic breakfast - great staff!

Friends

6/10

Pleasant

30 May 2026

Rodrigo

Apenas OK.
O lado positivo é a equipe que nos atendeu muito bem.
Quarto muito quente.
Nao recomendo no verão.
Tivemos algumas interrupções na energia elétrica.
Nao respeitaram o aviso de \"nao perturbe\".

Partner

6/10

Pleasant

29 May 2026

Shirley

Rooms was ver small. It was centrally located to what we wanted to do.

Partner

8/10

Excellent

24 May 2026

Matias D. Galido,

Clean room, helpful staff, good breakfast.

Partner

10/10

Exceptional

23 May 2026

Elizabeth

Good location and friendly staff. The room we were assigned need a refresh as some of the furniture was broken and lots of scratches on the wall, but overall everything was clean. The breakfast was good.

Partner

10/10

Exceptional

20 May 2026

Maria

Clean room and friendly staff

Family

6/10

Pleasant

16 May 2026

Avtar Singh

Old rooms.

Partner

6/10

Pleasant

15 May 2026

Sheila

Elevator was out of order when we left, more staff needed to be on site to help with luggage on stairs

Family

8/10

Excellent

11 May 2026

Florita

Unfortunately we did not have time to eat breakfast. The location of the place was excellent.

Family

8/10

Excellent

16 Apr 2026

Carla

Quaint hotel within walking distance of the Lucerne train station. Very good restaurants nearby. Breakfast included eggs and sausage, beyond the traditional American Continental breakfast. Unfortunately we didn’t have the opportunity to try the Peruvian Kitchen, but it looked amazing.

Family_with_children

8/10

Excellent

10 Apr 2026

shailam

Good breakfast and location. Friendly staff.

Friends

10/10

Exceptional

09 Apr 2026

Mary

Great location to explore Luzern , 5 min walk to the river , Beside bus routes and near the train station , ideal for short stay visiting and exploring , lovely breakfast

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Martha C

We did not used the bar. There are plenty of shops around.

Friends_and_family Friends

10/10

Exceptional

09 Mar 2026

Jairo

La situación es inmejorable. El hotel sencillo pero cómodo y limpio

10/10

Exceptional

03 Mar 2026

Lori

Beautiful town. Walking distance to everywhere

10/10

Exceptional

05 Jan 2026

Adam

Viva Peru

8/10

Excellent

02 Jan 2026

Kelsey

Parking was a good price and not too far from the hotel. Hotel is in walking distance to main downtown area.

Leisure Partner

4/10

Poor

28 Dec 2025

Shagun

The facility seemed very old and wasnt maintained well. The beds were uncomfortable and as pur room was closer to the road very noisy.

Friends_and_family Friends

2/10

Poor

24 Dec 2025

Saraswathi

Our stay at this hotel was very disappointing. The rooms were extremely cramped. We booked a room for four people, but two of us were expected to share a sofa bed. The sofa bed was extremely uncomfortable, with hard springs that made it impossible to rest properly.

Housekeeping was almost non-existent. There was no room service at al!! Only towel changes. Basic necessities like toilet tissue were not replenished, which was unacceptable.

The shower water pressure was incredibly weak. Given the cold weather, the slow and barely warm shower made the experience even worse.

Breakfast was very basic and limited. The spread consisted of eggs, hotdogs, bread, a small salad bar, and orange juice. Definitely not worth looking forward to.

The front desk service was also poor. We arrived at 11 a.m and the lobby was empty for an hour as we settled down. We were informed that check-in would be at 3 p.m., which was fine. We left our luggage, went out, and returned at 3 p.m. However, the staff did not attend to us immediately and served other guests first. When she finally attended to us, she requested passport details and proceeded with paperwork for all 10 of us, which took an additional 30 minutes. This was frustrating, especially since we had already completed online check-in and were required to repeat the process manually.

Overall, this hotel is not suitable for families or anyone looking for a comfortable and pleasant stay. The service, facilities, and overall experience were ver

Friends_and_family Family

2/10

Poor

03 Dec 2025

Qaiser

Terrible Experience – Agoda Should Delist This Hotel

My stay at Hotel Montana Zurich was absolutely unacceptable. Agoda should seriously consider delisting this property because nothing was transparent and the experience was shocking.

I was hit with hidden charges that were never mentioned on Agoda — including USD 102 at the self check-in machine (security fees, city taxes, and breakfast) plus CHF 25 for breakfast. These extra costs were a complete surprise.

The staff was rude, refused early check-in even though I arrived at 11 AM with my child, and despite paying extra charges at 11 AM, they still didn’t allow check-in. When I came back at 2:30 PM, no staff was present, and after one hour of waiting, I had to use the machine which charged me again.

The room was dirty, with big spiders, and the breakfast was extremely poor — no cutlery and very limited options.

Overall, this is one of the worst hotels I’ve ever stayed in. I strongly recommend Agoda to highlight all hidden charges clearly and take action. I also request a refund of USD 102 plus CHF 25 that I was wrongly charged.

10/10

Exceptional

02 Dec 2025

Shalyn

We had a lovely stay in beautiful Lucerne. Property was close to everything and very practical.

6/10

Pleasant

30 Nov 2025

kevin

Room was dirty.

8/10

Excellent

26 Nov 2025

Sandra

Clean room and very spacious for 3 adults

8/10

Excellent

25 Oct 2025

nathan

Breakfast good, but one staff member rushed us while the other was much friendlier.
Restaurant was overpriced for what it was.
Room had unplugged light that took a day to figure out and the safe was broken.
Otherwise, nice hotel.

Leisure Partner

8/10

Excellent

22 Oct 2025

Ashley

Hotel was ideal for what we wanted, room sufficient and breakfast was good. Staff friendly check-in and out was easy. Only downside was general cleanliness and condition of room, but dated and could do with an upgrade.

6/10

Pleasant

20 Oct 2025

David

Room was so small. Bed was banged up and scratched. Set up for breakfast was loud each morning. Garbage dumpsters out our window made room smelly. But staff were friendly and breakfast very good.

6/10

Pleasant

13 Oct 2025

Alex

Decent hotel for young travelers

The room is pretty basic, nothing too nice. Our issues were the bathroom door did not fully close and the pillows are probably the most uncomfortable I have ever used.

Partner

2/10

Poor

07 Oct 2025

Ingrid

Had to leave as the property was way below expectations. The fans were blowing dirt, I have a video, when the cleaning person came to clean the fans, there was a lot of dust that were taken out. the room was small and old and , the bathroom was old, the bathtub unsafe to use

Leisure Friends

10/10

Exceptional

04 Oct 2025

Ams

We had a really positive stay here! The staff provided exceptional customer service so friendly and always ready to help. The room was clean and simple, with two fans provided, though it still got a bit warm at night. The TV wasn’t working, but we didn’t end up needing it. Breakfast was enjoyable and so tasty with lot of options available, and the location and steps to old town and the famous bridge it was just excellent with shops, train station and attractions nearby. Overall, an amazing hotel for the price and location definitely recommend for a comfortable and budget-friendly stay! You get a lot more than what you would expect!

Leisure Friends

8/10

Excellent

02 Oct 2025

Joseph

Loved the breakfast and loved the friendly and helpful staff.

Partner

8/10

Excellent

02 Oct 2025

Maria

The hotel is nice , although the bathroom is very small abd if you have any difficulty getting on a high step tub do not stay there. The location is great abd very walkable and the bus stop is very near by. The staff is great.

Leisure Partner

8/10

Excellent

25 Sep 2025

Jorunn

Good breakfast, helpful and friendly staff, centrally located, nice neighbourhood.

6/10

Pleasant

24 Sep 2025

Lydia

Good location & breakfast was fine. Room was very basic with one broken / missing nightstand, no TV remote (and nothing provided after asking reception) and no door on the small shower cubicle so it leaked over the bathroom floor.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Marguerite

I like the balcony and they give us some water tea cookies this was very nice

Leisure Friends

8/10

Excellent

21 Sep 2025

Annette

A very expensive room even for Luzerne. Fan in bathroom very noisy. Good size room and at time of booking only one available. Should have booked flexible rate as cheaper rooms available later. Lesson learned. Breakfast good and plentiful. Easy walk from station.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Jacqueline

Good locations and friendly staff

Leisure

8/10

Excellent

18 Sep 2025

Alex

Our main issue was that the hotel and our room were very hot. Portable AC units were provided but were quite noisy. Additionally, lighting in the room was limited. Lastly, the curtains did not cover the bedroom window fully.

Leisure Partner

10/10

Exceptional

12 Sep 2025

Rosemarie

Great value & friendly staff

Leisure

10/10

Exceptional

12 Sep 2025

Ming

Nice place to stay in your trip

Leisure Family

8/10

Excellent

11 Sep 2025

DeAnne

The staff was very friendly. The property is a little outdated.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Nagja

Nice breakfast, friendly staff, clean room. Close to buses and train station.

Leisure Partner

6/10

Pleasant

08 Sep 2025

mark

Bathtub was an antique-like taking a shower in the sink. No A/C. Only highlight was breakfast.

Leisure Partner

4/10

Poor

04 Sep 2025

Sandi

Small boring room

4/10

Poor

03 Sep 2025

Chongxun

The hotel is walkable from Luzern train station, and the price seems to be reasonable when i booked the room. But the room is small, noisy, and not clean. I noticed a few tiny black dots on the bed after the shower. When I squeezed one, it was juicy and had red stain on my fingers. I freaked out, searched thoroughly around the bed (but didn’t find more), and contacted the front desk. It was late in the evening and the staff changed the sheets and bedding for me. We slept one night there and checked out first thing in the morning, even though we paid for two nights of stay. Never again in this hotel.

Leisure Partner

2/10

Poor

02 Sep 2025

Diana

The staff was pleasant, the room was clean. No air-conditioning and the fan did not work. Luckily, we were on the 2nd floor and we could open the window. Pictures online did not match the actual rooms. Shower was a tiny corner, half size tub. The room was very tiny compared to photos. One of our rooms backed up to the alley, which had a trash dumpster outside the window. This caused the room to smell. Overall, I would not recommend. The city of Lucerne is beautiful. There is a great little bar across the street which was quite fun.

Friends_and_family Family

8/10

Excellent

02 Sep 2025

Muhammad

Its great and its in the middle of the city

Leisure Family

8/10

Excellent

26 Aug 2025

Mutahar

Close to train station (walking distance) , breakfast, very close to lake Lucerne

8/10

Excellent

23 Aug 2025

Lagkana

Walking distance to many attractions. We enjoyed the complimentary breakfast. The room was on busy street so it was noisy.

Leisure Partner

2/10

Poor

20 Aug 2025

Mark

Outside temp was 85 F and there was no AC in the room. Just a fan that just blew the 85 degree air around. It was like sleeping in a steam room.

Leisure Partner

4/10

Poor

17 Aug 2025

Vladimir

Breakfast was very good.
The receptionist needed 45 minutes for our check-in. The next morning he asked us, what we did pay to him. Completely crazzy staff.
No air conditioning. We had 33 C in the room.
Such an experience never more again.

10/10

Exceptional

06 Aug 2025

Ariel

Bathroom need upgrade and renovation

Leisure Partner

10/10

Exceptional

05 Aug 2025

Patrick

Food was correct, bed very comfortable

Friends_and_family Family

8/10

Excellent

04 Aug 2025

Melanie

Very nice rest

Great location and comfortable stay, big breakfast!

Friends_and_family Family

8/10

Excellent

21 Jul 2025

Jason

Decent hotel, good price. Clean room, good breakfast, friendly staff (very helpful with explaining Lucerne pass, providing power adapters, luggage storage)
Good location, walking distance from Old Town and very easy (and regular) buses to Lucerne train station.
Would recommend!

Leisure Friends

10/10

Exceptional

17 Jul 2025

Verified traveler

Great location within walking distance to the train station and the river. Breakfast was excellent.

Partner

8/10

Excellent

12 Jul 2025

Verified traveler

Great place for the budget-friendly traveler!

This hotel is a great place to stay if you’re traveling on a budget. While some reviews have been negative, I’d like to play “devils advocate” and share my experience.

Room Size — It reminds me of a university dorm. Not too big, not too small. As people that use hotels to only shower & sleep when we travel, the size was just right for us.

Cleanliness — We had clean sheets, clean floors, clean bathroom, and soft towels. I love that our room had wood floors & no carpet - it’s always cleaner when there’s no carpet. Our table was a little dusty, but we just wiped it off.

Temperature & Street Noise — Not sure why people complain about no AC… majority of hotels don’t have AC in Lucerne??? We had 2 tall fans we pointed at ourselves when we slept & kept the window open. Easy fix. While yes, we heard street noise due to the window being open, that’s expected in a large city. Portable sound machines are $10 on Amazon. Easy fix.

Breakfast — Your typical hotel breakfast. Love that it was included with our stay! The breakfast area was clean and staff were very friendly.

My ONLY complaint is that there wasn’t a mini fridge. We had some drinks we wanted to keep cool, but the front desk sent up an ice bucket for us which was so kind!

Partner

10/10

Exceptional

07 Jul 2025

Marcia

Loved this place! Staff was friendly, place was clean and breakfast was good. Would definitely come again.

10/10

Exceptional

01 Jul 2025

Scott

Very nice hotel, I do appreciate all these friendly staff and the gorgeous breakfast! Safe and quiet hotel, worth your money in such a nice city!

Leisure Self

10/10

Exceptional

28 Jun 2025

Steven

Great hotel with NO A/C!

Place was great location!
NO A/C in any rooms……86 degrees in our room at night even with open window and fan going…..so hot and uncomfortable

Partner

8/10

Excellent

25 Jun 2025

Percio

Very nice and helpful staff, great breakfast, close to the river/lake and old town.
No air conditioner.

Leisure Family

8/10

Excellent

23 Jun 2025

Iris

10 minute walk to the train station. Breakfast available. Water available. Comfortable beds.

Leisure Family

6/10

Pleasant

18 Jun 2025

JAIRO

Property.

Leisure Partner

2/10

Poor

17 Jun 2025

Kue

My family spent 6 weeks in Europe traveling through Greece, Italy, and Switzerland and this is the worse hotel we’ve stayed by far. Room was dirty upon arrival—pee on toilet seat, foot print on bed sheet, and hairs in shower. Bath towels were also small. Property does not have air conditioning but do provide a fan for use in room. Lobby, rooms, restaurants were too hot to enjoy stay. Many guests left room doors opened to help with air circulation but this did little to help cool rooms down. Additionally, property is located across the street to bar, which occasionally played loud music until midnight. Breakfast was terrible—quality of food was poor with limited selections and variety of foods.

Leisure Family

8/10

Excellent

10 Jun 2025

Rajant

Stay at rothaus

It was good experience staying except there was no air conditioning and fridge in the room.

Friends_and_family Family

6/10

Pleasant

09 Jun 2025

RAVINDRA

Central location. Hotels are older and no AC. Breakfast was good.

Partner

8/10

Excellent

30 Nov 2024

Gary

.

Leisure

10/10

Exceptional

02 Nov 2024

Lay Pheng

No comment

8/10

Excellent

10 Oct 2024

Marco

We got a bedroom that had a very small bathtub with a very strange shape that made it difficult to take a shower

Leisure

10/10

Exceptional

09 Oct 2024

Catherine

The staff were friendly and helpful. Our room was clean and there were complimentary bottled waters, which we appreciated after a lot of walking that day. Loved the ambience and the breakfast was good! They served scrambled eggs and sausages. Other hotels just had boiled eggs and cold cuts. This hotel is close to the Chapel Bridge, Jesuit Church, other tourist areas and lots of restaurants!

Friends_and_family Family

2/10

Poor

29 Sep 2024

Verified traveler

Simply very bad

We spent one night at the hotel, and luckily it was just one. The bathroom was very small and super old, with 80's furniture, and not in good shape. The \"shower\" was supersmall and dirty, with dark area around the shower drain.
The sleeping area was dirty: there were a couple of spiderwebs, a dead insect smashed on the ceiling and one of the light was missing the toggle so it was unusable.
One of the 2 water bottles was already open.
The room is not sound proof, and as a matter of fact, we woke up on sunday morning at 6:30 by the vibration of the phone in the room behind ours. And on top, one of the workers came to knock at our door, apparently by mistake, while we sleeping, and had to woke up and get up for nothing.
The worst is that the bedroom wasn't cheap at all.
I am sorry to say this, but we didn't like at all the experience.

Partner

8/10

Excellent

29 Sep 2024

Linda

The staff was very nice. The breakfast buffet was very good. The neighborhood was great for exploring. The only things we didn't like was the noise from the bar across the street and the bathroom door.

Leisure Friends

6/10

Pleasant

27 Sep 2024

Mark

The hotel was an inexpensive option, however the bathroom was very old and the shower was in a slanted tub making it hard to use. The photos on-line showed other bathrooms which looked updated and much nicer, so we might have just had one of the worst ones. The breakfast was good and the location was convenient to the main attractions in the city. We walked from the train station.

Business Partner

8/10

Excellent

15 Sep 2024

Su-Mee

Hotel was within 10 minutes distance from train station and we could walk to all the attractions in Lucerne by foot although you can board buses in zone 10 for free when the hotel registers you. Excellent breakfast. My only complaint is the TV was mounted high up touching ceiling so you could only watch it lying down unless you want a sore neck.

Leisure Partner

8/10

Excellent

08 Sep 2024

Julio

We had a nice room with a nice view of the château on the hill. The bathroom was on the older side but worked out just fine. The staff was friendly and breakfast was good although crowded at 7am. It was pouring rain when we arrived so it was nice that they offered umbrellas. The bus stop was right around the corner and only a short ride to the train station.

Leisure Partner

4/10

Poor

06 Sep 2024

Karen

Location was good except that there is a bar directly across the street and at 1am the patrons stand outside and talk very loudly. I requested 3 bed; one was a sofa bed that was broken. The man at the front desk was going to send someone but never showed. Next day housekeeping put the broken pieces back and pretended all was ok. The bed was horribly uncomfortable with most of the slats broken or missing. The other beds were very uncomfortable and the pillows were terrible. Breakfast was good and i liked the location- other than the bar of course. I can also say that it was hot,and the fans provided were decent. However, i would strongly suggest that if you are visiting Lucerne in summer you should pay more for a hotel with AC.

Friends_and_family Family

8/10

Excellent

06 Sep 2024

Bella

This Hotel as very small but the staff was very helpful and it was decently close to everything. The breakfast was also includef which was nice.

4/10

Poor

05 Sep 2024

Marianne

I am sorry to say, but the room vás dirty

4/10

Poor

31 Aug 2024

Mingze

NA

Leisure Self

4/10

Poor

27 Aug 2024

GOPIKRISHNA

There is no staff for any service required. Complimentary breakfast was just ok and staff at breakfast area were rude. Bathroom doors are transparent and keep opening; no locking inside; also, bathroom doors don’t close completely. Overall I don’t like this hotel rooms.

Friends_and_family Family

6/10

Pleasant

27 Aug 2024

Roberta

Great location but very, very simple and the main photo that caused us to book the hotel could not be found. There’s supposedly was Peruvian cuisine, but they were not open. Do not miss the covered Woodbridge down on the lake. That was definitely the highlight of the whole town. Food was amazing at the Rathouse.

Leisure Family

10/10

Exceptional

24 Aug 2024

Siew Ping

Ok

Business_and_leisure Self

8/10

Excellent

22 Aug 2024

dpinder

Great location. Close to train station restaurants. Facility is a little dated. Overall good enough.

Leisure

10/10

Exceptional

16 Aug 2024

Peter

Great location

Partner

8/10

Excellent

31 Jul 2024

ANTHONY

Nice a bit overpriced

6/10

Pleasant

29 Jul 2024

Maypa

Everything goes smoothly specially with the luggage storage. The only downside is no air conditioner.

Leisure Family

8/10

Excellent

19 Jul 2024

Ann

Fine but not great

Stayed two nights on a family vacation. Location was walkable to many restaurants and sites. Condition of hotel is ok. Price was high for quality of finishes and amenities. Mold on caulk in shower, no AC and quite loud on street with windows open. Coffee pod machine but no pods given, one mug for a reservation of four guests. There is room for improvement. Breakfast is acceptable with eggs, toast, fruit, pastries, meat and cheese.

Friends_and_family Family