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Hotel Goldener Stern €“ Self Check-in

Lucerne · Switzerland

35 BurgerstrasseView location

8.2/10Excellent132 Reviews
Cleanliness9.0/109.0
Service7.8/107.8
Comfort7.4/107.4
Condition8.6/108.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Goldener Stern €“ Self Check-in

A stay at Hotel Goldener Stern – Self check-in places you in the heart of Lucerne, a short 5-minute drive from Swiss Transportation Museum. This hotel is 0. 1 mi (0. 1 km) from Franciscan Church and 0. 2 mi (0. 3 km) from Gameorama.

Featured amenities include express check-in, express check-out, and an elevator. Make yourself at home in one of the 18 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

Conveniences include safes and desks, and housekeeping is provided weekly.

Read more about this hotelShow less

A stay at Hotel Goldener Stern – Self check-in places you in the heart of Lucerne, a short 5-minute drive from Swiss Transportation Museum. This hotel is 0.2 mi (0.4 km) from Chapel Bridge and 0.1 mi (0.1 km) from Franciscan Church.

Make yourself at home in one of the 18 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided weekly.

Featured amenities include express check-in, express check-out, and an elevator.

Popular amenities

Free WiFi
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 2.50 per person, per night

    We have included all charges provided to us by the property.

  • Special Instructions
    There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Minimal age
    18
  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Franciscan Church 0.1 km / 0.1 mi
Gameorama 0.2 km / 0.1 mi
Jesuit Church 0.3 km / 0.2 mi
Mill Bridge 0.3 km / 0.2 mi
Museum Luzern 0.3 km / 0.2 mi
Chapel Bridge 0.4 km / 0.2 mi
Lucerne Town Hall 0.5 km / 0.3 mi
Rosengart Collection 0.5 km / 0.3 mi
Alpine Panorama Path 0.6 km / 0.4 mi
Hertensteinstrasse 0.6 km / 0.4 mi
Saint Peters Church 0.7 km / 0.4 mi
Via Gottardo 0.7 km / 0.4 mi
Musegg Wall 0.7 km / 0.4 mi
Lucerne Ferry Terminal 0.7 km / 0.4 mi
The Swiss Path 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 18
  • hotel
  • Wi-fi
  • Lift access
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Hotel Goldener Stern €“ Self Check-in

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Goldener Stern €“ Self Check-in

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Hotel Goldener Stern €“ Self Check-in

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Goldener Stern €“ Self Check-in

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Goldener Stern €“ Self Check-in

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Goldener Stern €“ Self Check-in

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Hotel Goldener Stern €“ Self Check-in

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Goldener Stern €“ Self Check-in

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Hotel Goldener Stern €“ Self Check-in

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Hotel Goldener Stern €“ Self Check-in

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    Hotel Goldener Stern €“ Self Check-in

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Goldener Stern €“ Self Check-in

8.2
Excellent
132 Reviews
Cleanliness
9.0 /10
Service
7.8 /10
Comfort
7.4 /10
Condition
8.6 /10
Amenities
8.4 /10
50 reviews shown
10/10
Exceptional
20 Jul 2026
Therese
The room was very clean. The space was adequate despite being small. Self check in and internet were very easy to access and use. The hotel is close to the train station and most of the sites we wanted to visit. We had a lovely visit in Lucerne.
AND the air conditioning in the room was great!
Partner
8/10
Excellent
16 Jul 2026
Gregory
It was a little tricky to navigate the self check in but the room was nice.
Partner
6/10
Pleasant
16 Jul 2026
Maylen
Not worth city view, AC is not good enough to even think of moving the blinds just to take a peak outside
Friends
10/10
Exceptional
10 Jul 2026
Kristina
Great service and clean rooms!
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Trent
Great location. AC was great with heat wave.
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
Brandon Tuan
It has AC! That made it really comfortable! 😊
Partner
10/10
Exceptional
15 Jun 2026
Katherine
Perfect location- within 10 minute walk to the train station and less than 5 minute walk to the river and all the lovely restaurants and cafes located there. Pilatus base is a quick bus ride away. Comfortable beds, easy self check in and out, super clean, quiet street. Perfect for our family of four.
8/10
Excellent
11 Jun 2026
Melinda
Great location. Entry was fairly easy. Rooms were small but clean. Lucerne is a fantastic city!
Friends_and_family Friends
10/10
Exceptional
10 Jun 2026
Julie
We enjoyed the efficiency and the comfort during our stay at the Hotel Goldener Stern. It has a very convenient location to the areas we were hoping to visit. The self check-in procedures were easy to follow and our room was clean and ready on time. We did find a problem with our air-conditioning unit. I sent a email and the problem was fixed immediately. We appreciated the fast service! Again, we enjoyed our stay!
Friends_and_family Friends
8/10
Excellent
05 Jun 2026
Anja
Great location, clean room, and breakfast at the hotel restaurant was delicious. I only wish the room was slightly bigger or had less bulky furniture because you could not open 2 small luggages at the same time as there was no space
4/10
Poor
30 May 2026
Susan
Slept four but tiny room for us all. No place to really move around.
Family
8/10
Excellent
27 May 2026
Renu
Location is great and convenient - easy walk from the train station. Surrounded by good restaurants and minutes away from the chapel bridge and other things to see in Lucerne. Room was clean and well equipped.
Family
10/10
Exceptional
26 May 2026
Jill
We had a great stay at Hotel Goldener Stern! It was about a 10 minute walk from the train station and lake lucerne. Good location to walk to restaurants and shops. It is self-check in. Everything was easily communicated on Expedia so you just have to check your messages. Someone always responds if you need something. The room was pretty spacious, clean, had AC. I think it was also pretty affordable for the area. I would definitely recommend this place!
Partner
8/10
Excellent
26 May 2026
Kendall
Nice hotel in a great location, and a good value by Lucerne standards. Just be aware that if you are getting a family room on the top floor, the AC is not big enough to condition the entire space in hot weather.
Family
8/10
Excellent
25 May 2026
Adam
Clean, conveniently located, and easy to check in and out. There is no on-site staff so it truly is self-serve, so be sure that’s what you want before booking.
Partner
8/10
Excellent
24 May 2026
Yvonne
Clean, quiet, large, basic room with comfortable bed. Ideal location to sights, an easy 5 minute walk from the train station. I believe it is one of the oldest hotels in the city which was pretty cool. We are breakfast across the street at a local cafe called Bistro Miele, really good American style breakfast. Self check was suoer easy. I would stay there again if my travels lead me to Lucerne.
Partner
8/10
Excellent
19 May 2026
Nicole
Simple room, great location. Had all you needed and with self check in and out, was extremely efficient.
Partner
8/10
Excellent
15 May 2026
Susan
Since a self-checkin hotel there is no staff; all communication is via email, text, or phone. Was not a problem for us, but something to understand. There is a small elevator for heavy luggage. We had two beds. Everything was clean. These are older rooms, but everything worked well. Amenties included coffee maker, fridge, and safe.
Partner
10/10
Exceptional
14 Apr 2026
Rivkah
Nice hotel self check in was simple. Which means no staff on the property overnight and no front desk. Although there is a supply closet if you need certain things. Its really close to the water Which was nice. The elevator is really small like 2ftx2ft sp can just barely fit in with a suitcase. But overall nice cute hotel
Self
8/10
Excellent
11 Dec 2025
James
Clean, much smaller than expected
Friends_and_family Family
8/10
Excellent
12 Nov 2025
Neeru
Yes
Friends_and_family Family
8/10
Excellent
14 Oct 2025
Thomas
Good location, easy walk to/from the train station. The rooms are adequate size, not large but also not too small. We would stay again based on value and location.
Partner
6/10
Pleasant
06 Oct 2025
Marlon
Room was very small. Bed took up most of the space with very little room on the sides. The information on the modular furniture was not applicable since ours did not have thise features.
Leisure Partner
8/10
Excellent
30 Sep 2025
Tammy
Great place and nice and central. Wish the bartender had of told us that we had coupons in our room for a discount at the bar.
Leisure Partner
10/10
Exceptional
29 Sep 2025
Jose
Ok
Leisure Family_with_children
10/10
Exceptional
21 Sep 2025
ernest

Lucerne stay

Very comfortable and clean and quiet area. The room had air conditions as it was warm the week we stayed here. Very centrally located to all the shopping and resteurants.
Partner
8/10
Excellent
15 Aug 2025
Yu-Hsin
The quad room was very small, but the beds were comfortable. It had air conditioning which was a lifesaver since the temperature was unseasonably hot (90’s) during our week of travel. The bathroom could have been cleaner as there was some mold in the shower. But overall, the hotel was well located, the beds were comfortable, and having air conditioning was a definite plus!
Friends_and_family Family
10/10
Exceptional
09 Aug 2025
Agop
Perfect
Leisure
8/10
Excellent
01 Aug 2025
Chris
Nice location in the centre of Lucerne. Clean room and easy check-in. Only drawback was the small bathroom.
Leisure Family
8/10
Excellent
27 Jul 2025
Jamie
Great location, especially for us as a stopover for one night. Close to shopping, dining, and the train station.
You have to make sure you can access email to get check-in instructions, which can be challenging for international travelers. There is no reception.
The rooms are small but clean.
Leisure Partner
10/10
Exceptional
24 Jul 2025
Jean
The place is easy to access. The person sends all the information for check in. The room is comfortable, normal for a hotel in Europe. It says it's the oldest in Lucerne but it looks updated. I liked the idea that it was old, the elevator is small but it works and traveling is about knowing and feeling the other country. I liked it. A hotel close to everything.
Leisure Partner
10/10
Exceptional
12 Jul 2025
Fabiano
Good location. The room was cozy. We enjoyed our stay.
Leisure Family
10/10
Exceptional
08 Jul 2025
haf
What a find! Great central location, clear check in instructions, everything you could need in the room including air con, kettle & mini-freezer. I would definitely recommend staying here.
Leisure Family
8/10
Excellent
26 Jun 2025
Samantha
We stayed just one night. Everything is done remotely, no staff on site. Not a bad thing, just didn’t realize that and might not be a great fit for all travelers. Also above a pub with late live music. They left ear plugs for us- but was still a loud evening. Again- the music didn’t bother us much, but travelers should be aware. It was clean and we had enough space for our family of 4.
Leisure
8/10
Excellent
25 Jun 2025
Paul
Great location and nice room.
Leisure Partner
10/10
Exceptional
19 Jun 2025
Verified traveler
Contactless check in was no problem. Took a second to find the Goki app to get in the room but after that, no issues. I had a request for additional pillows to help with my back and they accommodated. The elevator is SUPER TINY but works great. The water pressure is powerful in the shower 👍.
Leisure Partner
6/10
Pleasant
19 Jun 2025
Satish
Area in general was loud at night. We had to open windows at night to keep the room cooler (as there’s no AC), and that made the noise worse. There’s also a bar downstairs and we smelled weed when we entered the building.
Leisure Family_with_children
10/10
Exceptional
15 Jun 2025
Sonya
GREAT option for Lucerne. Just enough distance from the riverfront crowd. Great vibe at the bar downstairs (closes at 12:30). Clean. Parking is right there.
Leisure Family
8/10
Excellent
13 Jun 2025
Katherine Joy
the location was great.
Leisure Family
10/10
Exceptional
09 Dec 2024
Ryan

Great

Great hotel only 10 mins from the train station in Luzern. If you like connection then maybe its not the best hotel for you, but the contactless check in was simple and the service via Whats App was great. The xmas night market was just outside the hotel, which made it very magical. Highly recommend staying here.
Self
10/10
Exceptional
11 Nov 2024
Randi
Really good location and the room was clean with sufficient space for two persons. The bed was super comfortable and I didn't miss the human contact at all.
Leisure Partner
2/10
Poor
25 Aug 2024
Andrew
Very difficult time consuming online check in. Asked for far too much personal information without which we couldn’t gain access. Room incredibly hot despite given fans. No tea spoons, creamer for coffee. Shower soap not working. More expensive than our 4 star 2 room and living room wonderful hotel in Zermatt
Friends_and_family Family
10/10
Exceptional
24 Aug 2024
John
Easy self check in using Goki app. Many bistros within walking distance for food and drink. Simple bus transportation from Luzern Barnhof
Leisure Family
10/10
Exceptional
19 Aug 2024
Cindy
Too hot , need AC
6/10
Pleasant
30 Jul 2024
Jan
Sent an email to management about the accommodations, but never received a reply. Users should understand that no contact check in means no staff on site.
Bar downstairs is very noisy. Should have more than one fan available for all the guests at the property.
Leisure
2/10
Poor
24 Jul 2024
Muhibba
No AC. Overpriced and horrible place to satay
10/10
Exceptional
15 Jul 2024
Todd
Great location and fantastic accommodation
Leisure Self
4/10
Poor
26 Jun 2024
Tessa
No AC very hot
Leisure Family
6/10
Pleasant
26 Jun 2024
Tim
The hotel is in a very nice area, convenient for walking around the old town/river area. I was not a big fan of the contactless check-in, would much rather interact with a person for that instead of a computer.
Leisure Family
10/10
Exceptional
22 Jun 2024
Verified traveler

Great hotel.

Great location. Very easy to self checkin
Friends_and_family Family

Location & surroundings

Hotel Goldener Stern €“ Self Check-in
35 Burgerstrasse, Lucerne, Switzerland

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Hotel Goldener Stern €“ Self Check-in

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