Name: Château Gütsch
Address: Kanonenstrasse, Lucerne, 6003, CH

8/10

Excellent

31 Jul 2026

Sonia

Customer service could be better,

10/10

Exceptional

18 Jul 2026

Rae

The Chateau was beautiful inside and out! We had a room on the second floor with sweeping views of the city and the lake, from both our front window and a small balcony on the lake-side of the building. The views were unbelievable! We had breakfast on the Terrance the next morning, with the same beautiful views! The funicular was not working due to a thunderstorm the day before we arrived, so we were bummed about not being able to access the property with that, but there was a shuttle van from the hotel that transported us both directions as needed, which was nice. The drivers of the shuttle were very friendly and helpful, as were all the staff at the hotel. It was one of the best hotels we’ve ever stayed at! Get a room with a view! It’ll be worth it!

Partner

10/10

Exceptional

18 Jul 2026

Michael

One of the best hotels we have ever stayed. The staff were very accommodating and the gentleman at the concierge, who helped us with our luggage was very knowledgeable and very friendly. The views are stunning and the hotel itself was just beautiful.

Partner

10/10

Exceptional

13 Jul 2026

Mike

Great view of lake lucerne and the city. Room was spacious but A/C couldn't handle the heat. Bring your own fan for a backup. The bed wasn't very comfortable. The fenicular from the hotel was very handy and free.

10/10

Exceptional

09 Jul 2026

Paula

What a treat to stay in such a beautiful hotel. The rooms were great with a large terrace overlooking the lake.
We had a couple of small issues with our room which were dealt with very quickly and to our complete satisfaction.
Lots of stairs from the Funicular but gorgeous property overlooking Lucerne.

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Marina

We had a nice stay at Château Gütsch. The highlight of the hotel is undoubtedly the spectacular view from the terrace, which overlooks Lucerne, the lake and the surrounding mountains. It’s the main reason to stay here and it’s truly breathtaking, especially in the evening.

Our room was comfortable, and the air conditioning worked perfectly, which was much appreciated during the hot weather. The breakfast was also very good, with a nice selection.

One of the hotel’s biggest advantages is its location. Although it sits on top of the hill, getting to the city centre is incredibly easy thanks to the private Gütsch funicular, which takes you down to the centre in just a couple of minutes.

The only aspect of our stay which could be better was dinner at the hotel restaurant. While the setting and views are beautiful, the food itself was fairly average and didn’t quite match the standard we expected from a hotel of this calibre.

If you’re looking for a hotel with unforgettable panoramic views, and easy access to the city, Château Gütsch is an excellent choice.

Partner

10/10

Exceptional

05 Jul 2026

Nathan

Very friendly staff. The rooms were clean and well taken care of. Our own controllable A/C unit was in the room! Great views of the town. The funicular makes getting down to town quick and easy. Large Parking area. Me and my wife both agree that Château Gütsch is a must stay when visiting Luzern, and a room with a city view is well worth the extra cost.

Family

2/10

Poor

05 Jul 2026

Cody

Beautiful hotel, but with my room being one of the rooms without A/C and it not cooling off until 11 AM, the decision to host the World Cup games at, I’m assuming the hotel’s

6/10

Pleasant

28 Jun 2026

Howard

The hotels appearance is overwhelming. The views from the terraces is beautiful. The staff is great. HOWEVER, I would NOT recommend staying during the summer months and confirming the rooms are heated in the cooler months.

Partner

10/10

Exceptional

26 Jun 2026

Linda

Beautiful hotel on the hill overlooking Lucerne. The funicular made it easy to walk to town and to the boats. They made sure we had a room with AC (not all do). Great stay.

Family

8/10

Excellent

26 Jun 2026

JEMME

Legendary chateau on top of hill conveniently connected by a funicular elevator that brings to down to the tourist places in 5 mins.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

James

Clean beautiful rooms. Extremely helpful concierge and staff. Beautiful views and cool bar/restaurant

Partner

8/10

Excellent

21 Jun 2026

Joshua

It was beautiful hotel. It does not have AC so got really hot in room. They provided a fan.

We tried the restaurant it was good. Service is not the best but views are amazing.
I loved it, it’s away from the noise but area is not as nice on the other side of the hotel.

Family

10/10

Exceptional

18 Jun 2026

jocelyn

Great place to stay

Partner

10/10

Exceptional

18 Jun 2026

Fengmin

It was wonderful

Family

6/10

Pleasant

17 Jun 2026

Darlene

The property is beautiful and it is fun to ride the funicular up and down to get there. The hotel is close to everything so it is a great location. Our issue was with the room. I know it’s an old building and perhaps little can be done, but our tiny room consisted of a bed up a rickety, noisy stair case and a bathroom which was literally the entryway of our room on the first level. All of that could work if the other space had a nice cozy feel but there were only two chairs in our room, like dining room chairs, so no comfortable place to rest after a long day out walking. And the chairs were separated, one upstairs and one down so you can’t sit with your spouse. For the most expensive place we stayed in for our weeks in Europe, it was a disappointment.

Partner

10/10

Exceptional

15 Jun 2026

Lynn

Beautiful location and very helpful staff!

Family

10/10

Exceptional

14 Jun 2026

Kevin

Best views of Lucerne from the hotel. Centrally located within walking distance to most of city center attractions, restaurants and shopping. Funicular on the premises made it even more convenient to access the city. Prefect place to view and enjoy Lake Luzern.

Partner

10/10

Exceptional

13 Jun 2026

Ramon

Nice experience, beautiful hotel with amazing views of the city. An elegant castle with great facilities and the personnel are 150% committed with the guests!!

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Charles

Original room provided was below expectations but we were then moved to an acceptable room.
Very disappointed that for a four night stay a bottle of water was only provided on first day! For the amount we were paying it isn't much to expect.

Partner

10/10

Exceptional

06 Jun 2026

Jacob

Clean room and very helpfull staff

Partner

10/10

Exceptional

05 Jun 2026

Xiaolu

Best hotel in the town with great view and services. Excellent restaurant for dinner.

Family

10/10

Exceptional

01 Jun 2026

Verified traveler

Your hotel was one of the best we have ever stayed
Staff exceptional and food at the restaurant incredible
Thank you for a delightful stay hope to be back soon
George

Family

10/10

Exceptional

16 May 2026

Catherine

It’s such an experience at this beautiful setting! Highly recommend!

Friends

8/10

Excellent

13 May 2026

Derrick

Great location. Wonderful view of Lucerne.

10/10

Exceptional

10 May 2026

Bryant

Such an awesome place to stay. We loved it there.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Maxim

This hotel-chateaux is in a perfect location. The view from its restaurants and bar are the best in Luzern!

Partner

10/10

Exceptional

27 Apr 2026

David

The property was great and staff very helpful. The views were spectacular.

Partner

6/10

Pleasant

31 Mar 2026

Christopher

Stay was okay, arrived on at Tuesday but the restaurant closes during the week. There are restaurants in the old town. Returned at 9pm and the bar closed.

Partner

10/10

Exceptional

30 Mar 2026

Karen

This is an iconic stay in Lucerne - beautiful rooms and wonderful view. Close to everything.

Friends

10/10

Exceptional

22 Mar 2026

Charissa

Life changing. Great service and views

8/10

Excellent

20 Mar 2026

Vicky

Views were beautiful from the hotel and breakfasts was good. We love the funicular and very convenient location, walkable to everywhere and easy access to tram stop, a QR code visitor card given by the hotel gives free tram rides.No kettle or tea trays provided which is a disappointment, may be we need to ask?? Overall, enjoyed our stay and would love to go back.

Partner

10/10

Exceptional

18 Mar 2026

Mary

Beautiful views of Luzern from the room. Kind staff and very beautiful room

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Jeff

Balcony view of the lake, superb. Wonder the old town, and look up the hill to see your chateaux.

Partner

10/10

Exceptional

02 Mar 2026

Adrianne

The chateau is beautiful. And the view from the patio is amazing. We loved that we could hop on and off of public transportation because we were guests at the hotel. Check in was easy, and the gentleman who checked us in was friendly and very knowledgeable about the city and recommended how we should spend the day.

Friends_and_family Friends

10/10

Exceptional

12 Jan 2026

Siying

cool

10/10

Exceptional

20 Dec 2025

Maurizio

Everything was top class, beautiful view too.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Paloma

Nice property! There is a funicular that brings you down to the city. Not too far of a walk to the city center!

Leisure Partner

10/10

Exceptional

13 Nov 2025

Robert

Check in was welcoming and efficient. We even got a glass of prosecco. Had a great meal in the hotel bar. Free mini bar was a great surprise. Awesome view from our balcony. Staff was top notch.

10/10

Exceptional

09 Nov 2025

Relit

מלון מקסים במיקום נהדר. הצוות היה נפלא ושירותי,החדרים נקיים וארוחת הבוקר מצויינת. מומלץ בחום.

8/10

Excellent

23 Oct 2025

Edmundo

Clean room, good staff

Leisure Partner

10/10

Exceptional

11 Sep 2025

Susan

From check in to check out, my stay at Chateau Gutsch was ABSOLUTELY AMAZING!!! I cannot wait to return to this magnificent hotel!!! 🤗❤️

Business_and_leisure Self

10/10

Exceptional

01 Sep 2025

Sara

The view was amazing!!

Leisure Partner

10/10

Exceptional

27 Aug 2025

Aleksandr

Everything about this hotel is great besides the beds. Mattresses are way too soft and one sinks into them.

Leisure Family

6/10

Pleasant

19 Aug 2025

Phanny

Ok for me, we wanted the experience. The restaurant onsite was the highlight for us.

Leisure Family

10/10

Exceptional

01 Aug 2025

Mary Sue

Beautiful property and the staff was unbelievably helpful and gracious. I will never forget the sumptuous breakfast in the dining room overlooking the entire Lucerne valley at sunrise. I will definitely return.

Leisure Self

10/10

Exceptional

11 Jul 2025

Abby

Gorgeous and charming! Incredible views.

Leisure Partner

10/10

Exceptional

20 Jun 2025

Laurel

Absolutely amazing! Fantastic experience from the views to the comfort provided. Can’t wait to return!

Leisure Family

10/10

Exceptional

18 Jun 2025

Caryn

Beautiful hotel on a mountain with the best view in town!

Leisure

10/10

Exceptional

17 Jun 2025

Michael

A somewhat quirky hotel that is not your run of the mill location. Popular among Amercans. Major glimmers of 19th century charm away from the bustle of Lucerne, yet very close via the funicular (or mini tram), which is charming and free for guests. A great place for gentle hikes and walking in the woods. Lucern has a clear culture of kindness. Be sure to fit in with the flow and be a gracious traveler!

Leisure Partner

10/10

Exceptional

15 Jun 2025

Charlotte

Staff were wonderful, food was great, rooms are lovely and the outdoor seating was amazing!

Leisure Family

6/10

Pleasant

03 Jun 2025

Jennifer

The Château itself is very beautiful, as was our room and the views, however, the hotel had an event we were not aware of that had very loud music with a DJ, from around 3 PM till 10 PM right outside our balcony. It was not a relaxing stay due to this. Also, the lounge area, garden area, and some other areas were closed off to the guest of the hotel due to this event. Had we known this, we would not have booked this place as we wanted a relaxing evening. We had dinner in one of the restaurants and were very displeased with the waiter and service, he just brushed us off many times. Also, the menu is very limited and overpriced for what was received. For the price we paid with the inconvenience, I cannot give it a five star review.

Leisure Family

10/10

Exceptional

01 Jun 2025

Bryan

We absolutely loved our stay! The rooms were beautifully decorated, the bed was super comfortable, the views were spectacular and the staff was fantastic.

Leisure Family

10/10

Exceptional

18 May 2025

Elizabeth

Beautiful Hotel!

Amazing hotel!! We were greeted so kindly with complimentary wine and were allowed to check in early. The room is beautiful as are the restaurant and bar. The most incredible thing about this hotel though is the view. It really is like staying in a castle. Cannot recommend enough!

Partner

10/10

Exceptional

05 May 2025

amina

This is my third time staying at Chateau Guestch. It is absolutely gorgeous, literally out of a fairy tale. The staff is warm, welcoming, kind and genuinely helpful. I will most definitely return.

Business_and_leisure Self

10/10

Exceptional

02 May 2025

Tracy

Beautiful place with outstanding service and rooms.

Leisure

10/10

Exceptional

30 Apr 2025

Matthew C

This property is amazing! My wife and i stayed in a duplex room and made it our home base while traveling around switzerland for 8 days. The duplex room was more than sufficient for our needs. It had great views, comfy beds and a nice size bathroom area. The staff were super helpful at every step! Whenever we needed them or asked for something they were there! The funicular worked every day that we were there as well. We walked to the chapel bridge area and train station everyday. Its an easy and safe 25ish minute walk which we enjoyed. We also enjoyed the easy trails located behind the hotel. We used them one rainy afternoon. Overall its a super lovely and beautiful hotel and we enjoy spending our trip here!

Leisure Partner

10/10

Exceptional

23 Apr 2025

David

This is a really superb hotel. The room was extremely comfortable and the views of Lucerne (including from the little balcony of our room) were incredible. Everything about our stay was great, including the friendly and helpful staff (who were very welcoming of our cockapoo dog who travelled with us). Being up on the hill (with easy access via a funicular lift) also makes the hotel feel very safe and private. While it's obviously not the cheapest hotel around, we thought it was very good value for money. Highly recommended.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Shar

Birthday adventure

Great views! Friendly and helpful staff! Easy to get to the walking district of Luzern with use of the funicular at the hotel.

Friends_and_family Family

10/10

Exceptional

04 Mar 2025

Monica

Amazing!! The view from the room was on another level. Walking distance to the old town.

Leisure Partner

10/10

Exceptional

03 Mar 2025

Lord Keith

Been staying there since i was 7 years old or 1971.. it’s like home and people are always so very nice and take good care. It has the best view of any for Old Lucerne which is beautiful walk and there is a forrest/park adjacent for quite walks.

Leisure Partner

10/10

Exceptional

16 Dec 2024

Jeff

We loved it so much. Quiet and beautiful.
Staff was amazing.

Leisure Partner

10/10

Exceptional

26 Nov 2024

Lord Keith

As always wonderful. Have been coming here every year since I was 7 years old...first time was 1971...54 years and its always like coming home. Everyone asks why I don't stay nearer the lake..this is why. It's peaceful away from the bustle and it had the best view in Lucerne.

Leisure Partner

10/10

Exceptional

22 Nov 2024

Saminakhon

Great place to stay

Leisure Self

10/10

Exceptional

01 Nov 2024

Lulu

Had a great time

My first time staying at a \"Chateau\". The property is beautiful, and the view of the city from your hotel room is also one of our highlights of this trip. Also, we enjoyed the bar very much. The staff of this hotel are friendly and helpful too.

Friends_and_family Family

6/10

Pleasant

25 Oct 2024

Lu

The receptionists are very nice and helpful, but the man who claimed himself as the manager is unbelievably rude and racist.

Leisure Partner

10/10

Exceptional

21 Sep 2024

Richard

The funicular made walking access to the great areas in Lucerne very convenient. We loved exploring the entire area.

Leisure Partner

10/10

Exceptional

20 Sep 2024

William Michael

The property was very elegant. The views from the balcony were unbelievable. The staff was second to none. Highly recommended!

8/10

Excellent

05 Sep 2024

alexander

Nice hotel, beautiful views, great staff, comfortable beds. Be aware if traveling in warmer months, regular rooms have no air conditioning. I find that unacceptable for high end hotel. The main purpose of hotel is to provide there guests a comfortable room to end your day with and get a goodnight rest. Can’t do that in a warm humid hotel room. Very disappointing. There suits are air conditioned only.

Leisure Family

10/10

Exceptional

28 Aug 2024

Christopher

Amazing property! Beautiful views, great rooms, and a wonderful bar. Service was excellent!

Leisure Family

10/10

Exceptional

25 Aug 2024

Rajarshi

The hotel is amazing with a great location. We had a perfect view of lake Lucerne from our room. The lift to go down to the main town was right next to the hotel and it was easy to get to the city from there. Our room was clean, large and spacious. There was a great restaurant in the hotel and the staff was warm, courteous and extremely helpful. There was parking at the hotel as well. Would highly recommend staying here.

Partner

10/10

Exceptional

17 Aug 2024

Jennifer

Unique Experience

Beautiful hotel. Lots of character and that castle-feel we hoped for. The hotel's funicular to transport you straight to town was great. All employees were very friendly and helpful. We very much appreciated the fan provided in our room as it did not have air conditioning (typical for Europe). They offered us prosecco when we checked in which allowed me to forgive the 1 stray hair we found in the shower. We would definitely recommend.

Partner

10/10

Exceptional

17 Aug 2024

Guang Yu

Top quality hotel with great service. Breakfast had a large variety and the food was good too.

Leisure Partner

10/10

Exceptional

16 Aug 2024

Jennifer

Unique Experience

Beautiful hotel. Lots of character and that castle-feel we hoped for. The hotel's funicular to transport you straight to town was great. All employees were very friendly and helpful. We very much appreciated the fan provided in our room as it does not offer air conditioning. They offered us prosecco when we checked in which allowed me to forgive the 1 stray hair we found in the shower. We would definitely recommend.

Partner

8/10

Excellent

24 Jul 2024

Stephen

Like- unique, views, walking distance,staff
Dislike- funicular broke down, a lot of walking,no AC in first room

10/10

Exceptional

21 Jul 2024

Vanessa

Great view , wonderful breakfast and staff. Forest trail nearby.

Leisure Family

4/10

Poor

15 Jul 2024

Verified traveler

No AC. Funicular broken

Funicular broken making hotel feel remote. Hot and no AC.

Partner

6/10

Pleasant

14 Jul 2024

Verified traveler

Historic beauty, but no AC in summer

The hotel is beautiful and has lovely views. Staff are kind and attentive. Unfortunately, since it is a historic building, it lacks some modern conveniences like air conditioning, coffee makers/water kettles in all rooms. As well, screens are not on windows or doors, so it’s best to leave the lights off to reduce number of insects in room, if opening windows or balcony doors at night to allow a bit of a breeze to combat the heat. Rooms are small but quaint. Beds comfortable and ample hot water. The funicular was broken the entirety of our stay, which made the hotel feel more remote and not convenient. Complimentary shuttle was available to pick up and drop off at the bottom of the funicular, but since the last car needed to be back at the hotel by 8pm, it was also limited. Overall, do not feel the cost and value were on par. Would recommend staying at a hotel with AC in Luzern proper, and go to the hotel for a cocktail around sunset to see and appreciate the spectacular views which are its best asset.

Partner

10/10

Exceptional

12 Jul 2024

Emma

Stay here!!!

Absolutely amazing!!!! One of the best hotels we have ever stayed in. Everything from the service to the staff and the amenities was out of this world. We will definitely be back. Thank you to all the staff who made our stay so wonderful!!! It was so worth it.

Friends_and_family Family

8/10

Excellent

09 Jul 2024

GEORGE

Iconic location with mind boggling views. Very attentive staff. Very good breakfast with good choices.
Very close to city centre via the funicular. Will definitely recommend.
The hotel is as expected old so the rooms are converted to modern standards. The bathroom is quite tiny with exhaust non-existent. We visited when Lucern was going through a hot spell. The air conditioner was too small for the size of the room which was split into two levels.
Very good restaurant and bar on site with lots of functions going on.
A great hotel to stay atleast once.

Leisure Family

10/10

Exceptional

02 Jul 2024

Eric

Stay here!!!

Glorious hotel!!! So romantic and the views were unbelievable. Breakfast every morning was fabulous. Service was impeccable. Absolutely recommend staying here.

Partner

10/10

Exceptional

30 Jun 2024

meagan

I highly recommend this hotel! The staff and property were incredible and the views were the cherry on top. I loved having parking on site. There is not a fitness center or spa but we truly didn’t miss not having the two days we were there. Close to bus stop.

Leisure Family

10/10

Exceptional

20 Jun 2024

nasrin

Beside the spectacular view
Amazing food
Very clean room
The concierge and the staff of this hotel giving you the most outstanding service …

Leisure Family

10/10

Exceptional

14 Jun 2024

Mark

Beautiful location on the hillside overlooking the city of Lucerne. Easy access to the woods behind and the city below. Food is great and the rooms are excellent.

Leisure Partner

10/10

Exceptional

08 Jun 2024

Christopher

We had a wonderful experience at Chateau Guetsch. The hotel was beautiful and the staff, service, cleanliness and food were superb. We were very pleased.

Leisure Family

8/10

Excellent

18 May 2024

Lev

Service, especially bar service is excellent. Views from room or bar are amazing.

Leisure Family

10/10

Exceptional

15 May 2024

Aparna

This is the most beautiful hotel I have ever stayed in! From the room to service, location, it was just prefect! Will come back again!

Leisure

10/10

Exceptional

07 Apr 2024

Joel

Charming place to stay with friendly staff and exceptional service

Leisure Self

10/10

Exceptional

09 Mar 2024

Keith

Excellent and beautiful location

10/10

Exceptional

18 Feb 2024

allen

Historic property with amazing view s of Lucerne and Lake

Leisure Friends

10/10

Exceptional

14 Jan 2024

lucy

Birthday treat

Gorgeous Hotel. I loved everything about my stay.

10/10

Exceptional

28 Oct 2023

Kim

Wonderful place with a fantastic view of Luzern

Business_and_leisure Family

10/10

Exceptional

14 Oct 2023

Ann

Worth the climb.

The Chateau Guetsch was an amazing hotel. The staff were friendly and professional. I would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

04 Oct 2023

Todd

Great views and excellent staff. Transportation to/from main train very easy on public transit. Easy walks to Old Town. If you want to eat dinner at hotel Resturant, make reservation a few days in advance.

Leisure Partner

10/10

Exceptional

03 Oct 2023

George

Our stay at Chateau Guetsch was a pleasure. It was a delightful introduction to Switzerland, and the well groomed trail through the surrounding forest was a wonderful way to spend our first morning.

Leisure Family

10/10

Exceptional

30 Sep 2023

Georgina

This hotel is beautiful. It has an incredible view of Lucerne. It’s so quite. Staff was so nice and helpful. Room is spacious.

Leisure Partner

10/10

Exceptional

24 Sep 2023

Carol

The staff was wonderful and the views were spectacular. Easy to get to town. Great hotel.

10/10

Exceptional

21 Sep 2023

beth

Beautiful property and serene location. We loved the proximity to the old town and the forest surrounding the hotel. Walking in the forest was a great way to start our day.

Leisure Partner

10/10

Exceptional

18 Sep 2023

Carol

This was the most unique, elegant property - a historic castle with all of the modern amenities. We received a bowl of fresh fruit and a beautiful bottle of wine. Mini bar and breakfast were also included. While located up in the mountain, the cable car made it easy to get in and out of the city very easy adn walkable. And best of all, the views of Lucerne from our terrace were breathtaking. Amazing stay!

Leisure Friends

10/10

Exceptional

10 Sep 2023

Carl

Excellent views, great service, worth the price a unique experience.

Leisure