Magic

Switzerland , Lucerne
LUCERNE , Brandgässli, 1
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100 reviews shown

8/10

Excellent

27 Jun 2026

Mary Rose

We enjoyed our stayed soft and comfy bed, nice staff.. aside from no microwave inside room

Family_with_children

8/10

Excellent

25 Jun 2026

Scannia

Everything went well during our stay I wish breakfast had a few more choices, like scrambled eggs, apple juice, bacon , fruits. Room itself was pretty ok , I got upgraded to a princess room but I didn’t feel it was a princess room . I was expecting more princess looking . I like that it was in the area where I pay for by the playground view. Play house was close most of the time on checking day; house was close too early on check out day which is where my daughter like the most. Pool wise it was alright not many floaters to use. We never found complimentary towels to use while at the pool . Purchase something from the cafe but it was stale. Hopefully they change some of their snack it taste it stale weird.

Family_with_children

2/10

Poor

25 Jun 2026

Drew

First room was hot bc the air was broke and the fridge was putting off a lot of heat. Was over charged for the room despite what hotels told them I should b charged. Asked for refund was told I’d receive one have not yet. Asked for receipt haven’t gotten that ether. Went to check out due was asleep

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Flavia

Clean and comfortable room. Great location. Professional and friendly staff

Family_with_children

10/10

Exceptional

25 Jun 2026

Angel

Personal amable, Desayuno ibcluido bueno. Espectacular si andan con niños.

6/10

Pleasant

24 Jun 2026

Toshia

You get what you pay for. I paid mediocre, the stay was mediocre so I guess it’s a wash? We most definitely will not be back. The overall appearance is cute, but, the linens smelled like mildew, the sand had animal poop in it and the “breakfast” was a nightmare. We literally gave up and went next door to ihop.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Muralikrishna

Great Breakfast - cannot find breakfast like this any where. Great location for kids.

Family

10/10

Exceptional

23 Jun 2026

Justin

Room was very clean. All of the staff were excellent. Family friendly.

Family_with_children

8/10

Excellent

23 Jun 2026

Pankaj

Great resort for families to enjoy the extra outdoor activities available

Family_with_children

10/10

Exceptional

20 Jun 2026

Eddie

Excellent breakfast and friendly staff

Family_with_children

10/10

Exceptional

20 Jun 2026

Angie

Super nice and clean hotel
Specially the attention you receive from all the staff breakfast was good in special the guys who welcome the Gus’s in the breakfast are his espectacular

Family_with_children

6/10

Pleasant

20 Jun 2026

Caleb

It didn’t quite look like what photos make you think. The amenities were perfect for kids, lots of activities to do and a huge play area. The room was a bit dated, and we found signs of mold on the walls and in the bathroom. It didn’t feel the cleanest. Overall just ok, but good price compared to what’s around. The breakfast was very good, and staff were very friendly.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Felix

The property looks clean and well-maintained from the outside. It is an excellent place for families with children, as there are plenty of playgrounds and activities for kids to enjoy.

However, the cleanliness of the rooms was disappointing. I found human hair on the bed sheets and towels, which is unacceptable. In addition, the toilet was not functioning properly during our stay.

Another negative aspect is that they do not provide basic personal hygiene items, such as toothpaste. This is not mentioned anywhere in the property information. When we asked at the lobby, they offered a small hygiene kit for $11 that included a tiny tube of toothpaste, barely enough for one person. In my opinion, this is overpriced and feels like a rip-off.

While the property is very comfortable and family-friendly, the lack of cleanliness and attention to basic guest needs takes away from the overall experience and leaves a lot to be desired.

Family_with_children

10/10

Exceptional

17 Jun 2026

Brittiany

Don’t judge a book by its cover! Once you walk into this hotel the lobby is beautiful, the rooms are clean and comfortable. And the breakfast set up is absolutely fantastic. Well worth the price!

Family_with_children

8/10

Excellent

16 Jun 2026

Scott

Breakfast was good. Room was clean.

10/10

Exceptional

14 Jun 2026

Grecia

El hotel está en una buena área Serca de los parques y de muchos restaurantes de todo tipo Serca de supermercados realmente la ubicación es muy buena la limpieza del hotel es muy buena las habitaciones son limpias y acondicionadas para la visión de los niños realmente los hacen sentir en un mundo de niños tienen un parque de recreación grande para niños la pisicina es muy linda el desayuno que ofrece el hotel es muy bueno y completo y por largo tiempo el personal es muy amable servicial y carismático, me sorprendió mucho el precio del hotel con todo lo que ofrece y el aspecto del hotel realmente lo recomiendo me sentí cómoda y mis niños a la hora del desayuno salió un minion bailando y compartiendo con los niños realmente son muy lindos con los niños si quieres ahorrar dinero como yo pero hospedarte en un buen hotel lo recomiendo 100% no le envía nada a otros hoteles aunque la habitaciones no son gigantes pero son buenas y tienen todo lo que uno necesita

Family_with_children

10/10

Exceptional

13 Jun 2026

Sasha

The room was clean and the family friendly activities was a plus. Even the breakfast was a added touch and convenient.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Celeste

We had an absolutely amazing stay! My only real complaint was the fact that they have no smoking and no vaping “we live our children” signs yet people were definitely smoking. And MaryJ. There were investors or the owners or somebody looking at the property while it was going on with who I am assuming was a manager, but nothing was done. Other than that ONE thing, the room was great. The playground was great. The pool was great. It really is a unique fun find for people ballin on a budget like myself! My son had the time of his life for his 6th birthday!

Family_with_children

10/10

Exceptional

09 Jun 2026

Sindy

Este hotel siempre nos recibe con un ambiente muy agradable , sus instalaciones son seguras y limpias para nuestros niños , me encanta que siempre hacen eventos para los niños en el desayuno y todo el personal es muy atento y agradable!!! Siempre lo visitamos hemos estado aquí más de 7 veces y siempre volvemos !

Family_with_children

10/10

Exceptional

09 Jun 2026

Sandra

This hotel is very special. A wonderful place for kids - and adults too. I was impressed with the amenities (games, playground equipment, bouncy house, very clean pool), super nice staff, character breakfast. The hotel looks like it was converted from maybe a quality inn or best western; honestly some parts of the structures look a bit worn - but the room itself was clean and comfortable.

Family_with_children

10/10

Exceptional

08 Jun 2026

Daniela

Todo muy bueno

Family_with_children

10/10

Exceptional

07 Jun 2026

Fraza

The hotel was a gem hidden on Vine St. It was great from check-in to check-out. The staff was super friendly and helpful. We found everything very clean and well maintained. It is also catered to children which my boys loved.

Family_with_children

10/10

Exceptional

06 Jun 2026

Javier

Super, ya es la segunda vez que me hospedo ahy, todo bien bueno el personal muy atento y amable

Family_with_children

8/10

Excellent

05 Jun 2026

Isis

10/10

Exceptional

02 Jun 2026

Savana

We love this place! Very kid friendly and staff always goes above and beyond. The breakfast is a big reason that keeps us coming back!

Only con: the pillows are too soft. But, easy fix. Bring your own.

Family_with_children

10/10

Exceptional

02 Jun 2026

Nabila

Clean. Breakfast staff very nice.

Family_with_children

8/10

Excellent

01 Jun 2026

Katie

The room is a bit smaller, the AC works okay could definitely be colder. They offer extra kid amenities which is nice but somethings just don't work like the Xbox or the basketball electronic game on the 2nd floor. The staff in front was okay they made me wait about 10 minutes to check me in because they were working on something else. There were 2 of them so I thought at least one could have helped while the other was working on something. Definitely need more towels available at the pool. Overall for the price it did its job you can tell they are still improving the property also I would not stay here if I didn't have kids.

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Valerie

La nena se me enfermó y llame y lo informe en la mañana para que fueran a poner toallas y limpiaran el piso y cuando llegue al cuarto de noche no fueron y tuve que ir de nuevo

Friends

10/10

Exceptional

31 May 2026

Sandra

A very lovely and magical place to spend a family vacation, with excellent service—the entire staff was very friendly.

Family

8/10

Excellent

29 May 2026

Karrie

Breakfast was good. Convenient, walkable locations.

Self

10/10

Exceptional

27 May 2026

Brandon

Love it !

Family_with_children

10/10

Exceptional

27 May 2026

Brandon R

Been staying here for a few years now and it gets better each time!

Family_with_children

10/10

Exceptional

27 May 2026

Zayly

Clean, friendly and fun for the kiddos

Family_with_children

10/10

Exceptional

26 May 2026

Anthony

This is an absolute must book if you are traveling with littles (2-10) amazing playground, secure pool, tons of things to climb on, swing on and play with. Artificial turf throughout, so nice and clean. The staff was helpful and knowledgeable, the room was big, updated and clean. We will definitely be back!

Family_with_children

10/10

Exceptional

26 May 2026

Juliana

Perfect for kids all day playing

Family_with_children

10/10

Exceptional

25 May 2026

Leisle

Los baños de los cuartos deben de remodelarlos y mas limpios. El desayuno dasabrido el oatmeal horrible!! El jugo sin sabor. I lo peor es q el chef es Hispanic los Hispanic tienen sason. La limpia la picina odiosa siempre con una cara larga deberia ser mas amable trabaja con muchos niños a su alrededor.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Ronald

This place is perfect for kids at young ege

Family_with_children

8/10

Excellent

24 May 2026

Richard

Would have liked the staff to come in and clean the room on a regular daily basis instead of every three days

Self

10/10

Exceptional

24 May 2026

Marinelza

This place was an extremely beautiful and affordable hotel. Perfect resort for families with kids, all amenities were well catered to keep our kiddies busy in a clean and safe place. The location was perfect, restaurants, dollar store, Aldi's literally a couple feet away from the hotel. The hotel beautifully decorated, maintained and the staff hands down. I would give it more stars if I could. Peaceful and definitely going back; highly recommended.

Family_with_children

8/10

Excellent

24 May 2026

Robil

The room was very clean and the play area outside was perfect for kids. Only issue we had was heat was coming down from the celling and the AC was barely working.

Family_with_children

8/10

Excellent

23 May 2026

Reina Milagrosa

Good, especially if you have kids.

Family_with_children

10/10

Exceptional

23 May 2026

Giset

Todo 20-20 limpieA desayuno amabilidad todo

2/10

Poor

23 May 2026

Allison

Not worth the price,it’s a motel not hotel

Family_with_children

10/10

Exceptional

22 May 2026

Keith

My 5 year old LOVED the pool and playground. We would love to come back here, and leave a day or 2 open just to stay at the hotel

Family_with_children

8/10

Excellent

22 May 2026

Merima

Great place for kids. Clean overall however the water smelled very bad from the sink and shower. Not sure why. Staff was friendly and it was an ok stay overall.

Family_with_children

8/10

Excellent

22 May 2026

Bryan

If youre looking to book Definitely go with the bigger rooms that come with a dining table or something etc. Kinda uncomfortable having to eat your meals in bed on the regular rooms. Kids will absolutely love this place.
4 out of 5 stars. Perfect distance from the parks. And for the price you can't beat it. Will stay again but definitely in the bigger rooms.

Family_with_children

10/10

Exceptional

18 May 2026

Mohammad

This day was wonderful, the staff was awesome. The continental breakfast was superb. The weather wasn’t great because it was rainy, but besides that I had a wonderful time and looking forward to returning back.

Friends_and_family Family

8/10

Excellent

17 May 2026

Anesia

The room was clean. If you have young ones they'll enjoy the outdoor play things. Having the optional free breakfast was great. The morning we had breakfast Minnie Mouse made an appearance. I loved the positive quotes and words around the property. And Starbucks is a plus. Location was great getting to the Disney bubble.

Family_with_children

10/10

Exceptional

15 May 2026

Michael

I think the only thing missing was microwaves in the room

10/10

Exceptional

12 May 2026

Charlotte

Very nice hotel, everything was clean and worked well. Secure and staff was friendly and helpful. There was also enough parking. Good buffet breakfast and there is also a restaurant/bakery apart from it in the premises.

Family

6/10

Pleasant

11 May 2026

Tiziana

It’s very family friendly and the staff was great. In my opinion it’s not super well kept and could use updating. Our room wasn’t very clean. It’s a good option if you have kids. If you’re a couple or joining friends on a trip and you’re childfree, look for other options near the area.

Family

10/10

Exceptional

09 May 2026

Mary

Todo nos gustó. Solo qué el microondas estaba muy lento entiendo que necesita uno nuevo porque el otro que tiene la facilidades está en mejor uso calienta mas rápido.

Family_with_children

8/10

Excellent

07 May 2026

Meetha

Clean rooms, sinks and tubs we're not draining. They clean every three days which they do mention upon signing. Staffs were great. Angel welcomed us with a smile every time we would go for our breakfast. Mariana was amazing at the front desk.

Family_with_children

6/10

Pleasant

06 May 2026

Ashley

My son loved the playground and pool area! My room floors were a bit dirty...Game room and bounce house needed cleaning bugs everywhere and sticky. Pool was a bit dirty as well! Loved the happy birthday at breakfast 😊 wish the buffet had better meat options, orange juice or tea! The ladies were great at front desk! Although I did have an issue. Sat in the lobby waiting for the Disney park shuttle in which I asked the young lady where does it pull too only for her to tell me the bus here as he was pulling off!!! She was very unapologetic however I didn't let that ruin my trip! Staff should make announcements in the lobby when the Disney park shuttle is there I sat right at the bench in front of her and she said nothing until it was to late!!

Family_with_children

10/10

Exceptional

06 May 2026

teydi

The best

Family

10/10

Exceptional

05 May 2026

Jose

Breakfast was good, the hotel was clean and all the personal was very kind

10/10

Exceptional

04 May 2026

Adriana

Perfect for my toddlers

Family_with_children

10/10

Exceptional

03 May 2026

Daron

Kid- friendly

Family_with_children

10/10

Exceptional

03 May 2026

Alexander

Great breakfast, wonderful team and spaces for children

Family_with_children

10/10

Exceptional

03 May 2026

James

Great place to stay with a family, lots of stuff to do, staff are friendly, place is clean, and in a very safe area. I would return.

Family_with_children

8/10

Excellent

02 May 2026

Romaine Jerome

Staff: They were very warm and welcoming. They were always ready to assist.

Room: The room was pretty clean. The flooring had some areas that was cracked, hollow or was detached from the base - but that didn't take away from the experience.

Breakfast: We enjoyed seeing the Minion dance at breakfast! However, the buffet was basic, we would have loved more variety. We stayed for a week and it was almost the same things every morning.

Kid-friendly: We loved the playground and the game areas and our kid loved it even more. This is the perfect place for children. They even had a foam party one of the days we were there and it was a blast.

Family_with_children

10/10

Exceptional

01 May 2026

María

Todo muy limpio, el personal muy amable, el parque para los niños y la piscina

Family_with_children

8/10

Excellent

30 Apr 2026

Yudith

El cuarto tenía un olor un poco raro desde que entramos . Está ya es nuestra segunda vez en el hotel la vez pasada estaba mejor el cuarto . El desayuno bueno especialmente el señor de la puerta que te recibe súper amable siempre que vamos nos encanta que esté en el lugar todavía. El lobby súper bien la atención en si el hotel es bueno pero esta vez sentí que la limpieza de el cuarto no fue buena .

Family_with_children

10/10

Exceptional

29 Apr 2026

Katlyn

Great hotel for kids, my children loved it. Staff super friendly. Will definitely stay again

8/10

Excellent

28 Apr 2026

Michael

I was pleasantly surprised by my recent stay here.
I am sceptical about renovated properties in the older part of Kissimmee because it takes a lot of money to clean these old places up
But they've done a nice job and appear to be really catering to families with small children.
Pet friendly policy and low fees much appreciated

Pet

10/10

Exceptional

27 Apr 2026

Ariana

Estuvo muy bueno pero las duchaa deberían de cambiarle la pluma del agua

Partner

10/10

Exceptional

26 Apr 2026

Jose

Es muy familiar, libre de humo, desayuno delicioso, personal muy amable. A los niños les encanto

Family_with_children

10/10

Exceptional

25 Apr 2026

Agastheswar

This is one of the best hotels to stay with kids the play area is huge which gives kids lots of activities to choose from

Family_with_children

2/10

Poor

24 Apr 2026

Cibdy

Community microwave you had to walk to no elevator and was on 2nd floor had to drag my luggage up stairs at 69 yrs old ice machines to far from back building then you get there they charge a 136 dollar resort fee for what a room just like a cheap hotel don't go there unless you want to walk to everything breakfast 6 to 9 better get up awful early just very disappointed at my stay

Family_with_children

2/10

Poor

24 Apr 2026

lisa

So much.

Family_with_children

10/10

Exceptional

23 Apr 2026

Jasmin

Everything is good except the microwave use. There’s always a line up.

Family_with_children

10/10

Exceptional

21 Apr 2026

Tobosha

Yes the breakfast was fresh and delicious. Also a lot of wonderful things to do to keep the kids occupied and happy.

10/10

Exceptional

21 Apr 2026

Tempestt

The room was great kids love that it was a stitch theme room, they loved the pool and playground area, stuff was great very friendly and helpful, breakfast was ok for it to be free

Family_with_children

2/10

Poor

20 Apr 2026

MARIA

Ice machine didn't work, had issues with the shower. The TV remote was not working they never went in to fix it. Called many times and they never answer their phone. Didn't switch me rooms bc they were booked. Tried to use the microwave in the main lobby and asked the front desk lady she said they had one there. Then I checked out and I was told I couldn't use it because I was no longer a guest. Literally 2 minutes later. I was so aggravated on how rude they became after I checked out.

Family_with_children

8/10

Excellent

20 Apr 2026

Erin

The room was clean. We had issues with our room but they moved us quickly. Very family friendly. Kids will love it.

Family_with_children

10/10

Exceptional

19 Apr 2026

Jasmine

Clean room, minion character at breakfast, very family friendly many restaurants and stores in walking distance

Family_with_children

6/10

Pleasant

18 Apr 2026

Alexander

Staff was nice and check-in was easy, the room was comfortable. One of our bedsheets had hair on them as well as the sink and the shower both had hair. I always bring a bottle of spray bleach and clean bathroom hotels myself anyway but it just makes me scared to see what cleanliness levels are when there’s visible hair. Also some trash under the bed.

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Taylor

They had a great breakfast selection and area for kids. There is also a Starbucks on property and free parking. Our room was clean but the bathroom was outdated and looked like there was mold growing. There was also a roach in our bathroom. We didn’t leave any food or snacks out to warrant the roach. The water in the shower and sink had a sewage smell to it when the water was running.

Partner

10/10

Exceptional

17 Apr 2026

Richard

Great

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Ariadna

Breakfast included! Friendly staff. Nice area for kids.

10/10

Exceptional

15 Apr 2026

Sergio Ariel

Limpia, comoda, casi perfecta, el piso ya presenta desgaste en las zonas de mayor transito. A la noche cae bastante la velocidad del WIFI.

10/10

Exceptional

13 Apr 2026

Estefania Nacarid Villarroel

Good

10/10

Exceptional

13 Apr 2026

Viktoriya

I like place for kids , it is a big playground , pool . My son was happy , happy son happy mom .

Family_with_children

10/10

Exceptional

13 Apr 2026

FARZANEH

Had a wonderful stay. The staff so pleasant and friendly. Breakfast buffet had a lovely array of assortments. This is an excellent place to stay close to all attractions (they provide a shuttle) without the the pricey cost. I highly recommend for all ages. We will definitely be back 💯

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Yelitza

Debes pagar un Fee de Resort que no te indican las plataformas al momento de reservar fuera el web site del Hotel. Es un hotel antiguo que tiene áreas remodeladas.

Family_with_children

10/10

Exceptional

12 Apr 2026

Margarita

Hermosos cuartos ,
Limpio , bastantes actividades para los niños . Exelente ambiente. El staff súper recomendable desayunos muy sanos . Tiene cercas tiendas y restaurantes 100% recomendados . Es mi segunda vez que reservo en este hotel

Family_with_children

8/10

Excellent

11 Apr 2026

Sergio Ariel

Menu variado en el desayuno, a veces caótico con los pancakes y la espera, en la partes de caliente todos esperábamos tocino y había salchicha. Meatball, o mlnl hamburguesas según el día. Las respuestas ya necesitan renovación, están vencidas y son incómodas

Partner

10/10

Exceptional

10 Apr 2026

WILHELM SACKITEY

The rooms were clean, just a little bit smaller than expected. Breakfast was very good. The staff were friendly and willing to help at any time. We wished we had stayed longer.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Madalynne

The breakfast was really good with a wide variety of things to choose from! The staff were undeniably kind and assuring. 24 hour service desk is great for late checking in/early checking out. Did not try the shuttle but they do have a shuttle to various theme parks around. The location is a great spot, steps away from an IHOP which is actually so delicious!! Walgreens is also within walking distance for late night snacks. Perfect, I would definitely stay here again!

Partner

10/10

Exceptional

08 Apr 2026

Alvaro

Hotel familiar muy limpio, gente muy amable, cómodo, ideal para ir con los niños recomendable 100%

Partner

10/10

Exceptional

08 Apr 2026

DAFNA

The kids Love it! Breakfast was Amazing! Mickey and Minney showed up! It was an awesome Surprise!

10/10

Exceptional

08 Apr 2026

Victor

Very clean room and nice staff. Very pleased with this hotel. The breakfast was in my favorite, but it was OK. I care more about the cleanliness of the room. The staff were all super sweet and the perfect place to stay if you have kids.

10/10

Exceptional

07 Apr 2026

Anny

Excellent rapport qualité prix

10/10

Exceptional

06 Apr 2026

Crystal

10/10

Exceptional

06 Apr 2026

Cynthia

We had excellent moments during our time at this hotel. Everything is nice.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Marbelis

Excelente atención, todo limpio, el desayuno super rico, y un ambiente muy familiar

6/10

Pleasant

05 Apr 2026

JIAN

This hotel appears to be a renovated motel, which initially attracted me with its affordable pricing, kid-friendly amenities, and outdoor swimming pool. We stayed for a week, and overall, the experience was just average.

The room had functioning air conditioning, but the heating did not work. Since we visited in March brake, the nights were still quite chilly, making it a bit uncomfortable to sleep. Cleanliness was generally acceptable, but housekeeping only came once every three days. One morning, I requested fresh towels at the front desk, but by the time we returned in the evening, no new towels had been delivered.

Breakfast offered a wide variety of options and seemed quite generous at first glance. However, the waffles were undercooked in the middle, resulting in a sticky texture and even a slightly sour corn batter taste.

The hotel provides a free shuttle to Disney, but only to Hollywood Studios and Epcot. We chose the 8:55 AM shuttle to Hollywood Studios, as the Epcot shuttle was not until 11:10 AM. The shuttle works well for families like ours who are traveling with children and prefer a more relaxed schedule. However, if you plan to start early and visit multiple parks in one day, this shuttle service is not convenient.

The most disappointing part was the additional resort fee of over $30 per day. In my opinion, this feels unreasonable, especially since the property has very little in common with what one would expect from a true resort.

Family_with_children

10/10

Exceptional

05 Apr 2026

Maria

Breakfast could be better for my taste but the character visits were fun. The property is kept clean and well taken care of.

10/10

Exceptional

04 Apr 2026

Shama

Good hotel good music

Family

10/10

Exceptional

03 Apr 2026

JOSE ANTONIO

Amazing staff. Alejandro is always so welcoming. Rooms are extremely clean. Breakfast is still not the greatest but still a nice add on. Easy parking and a very good variety of options for kids to have quality family time. Keep coming back whenever we are on the area.

Family_with_children