Jason
Excellent location and very very helpful staff.
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Boutique Hotel Karl Swiss Quality
Lucerne · Switzerland
St Karliquai 12View location
8.8/10Excellent641 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort8.6/10 8.6
Condition8.8/10 8.8
Location8.6/10 8.6
Neighborhood8.4/10 8.4
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Boutique Hotel Karl Swiss Quality
Offering a location in Lucerne's Old Town between the Reuss River and the Musegg Wall, Boutique Hotel KARL offers you views of Mount Pilatus, the Titlis Mountain Range and the river. Free WiFi is available in the entire building.
A buffet breakfast is served every morning in the Boutique Hotel KARL. Public parking Altstadt is available in 200 m distance or private parking is available on request. The staff is present to give advice on excursions.
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With a stay at Boutique Hotel KARL in Lucerne (Old Town Lucerne), you'll be within a 10-minute walk of Chapel Bridge and Musegg Wall. This hotel is 0.1 mi (0.2 km) from Mill Bridge and 0.2 mi (0.4 km) from Lucerne Town Hall.
Stay in one of 34 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Service animals not allowed
Only dogs are allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 2.50 per person, per night
We have included all charges provided to us by the property.
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You need to know
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Special Instructions
The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
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Optional fees
- Nearby parking fee: CHF 30 per night (656 ft away)
- Pet fee: CHF 15 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
English
Italian
French
Spanish
Nearby attractions
Musegg Wall
0.2 km / 0.1 mi
Mill Bridge
0.3 km / 0.2 mi
Natur-Museum
0.4 km / 0.3 mi
Museum Luzern
0.5 km / 0.3 mi
Gameorama
0.6 km / 0.4 mi
Lucerne Town Hall
0.6 km / 0.4 mi
Rosengart Collection
0.6 km / 0.4 mi
Jesuit Church
0.6 km / 0.4 mi
Hertensteinstrasse
0.7 km / 0.4 mi
Franciscan Church
0.7 km / 0.4 mi
Chapel Bridge
0.8 km / 0.5 mi
Saint Peters Church
0.8 km / 0.5 mi
Alpine Panorama Path
1 km / 0.6 mi
Chateau Guetsch
1 km / 0.6 mi
Via Gottardo
1 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 34
- hotel
- Small pets allowed (under 5 kg)Extra charge
- Car parkExtra charge
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
DOUBLE MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE SUPERIOR RIVER VIEWQUADRUPLE • SUPERIOR RIVER VIEWQUA.RV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
QUADRUPLE SUPERIOR RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.RV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE SUPERIOR MOUNTAIN VIEWTRIPLE • SUPERIOR MOUNTAIN VIEWTPL.SU-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
TRIPLE SUPERIOR MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TPL.SU-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEWQUA.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
QUADRUPLE MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR MOUNTAIN VIEWDOUBLE • SUPERIOR MOUNTAIN VIEWDBL.SU-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
DOUBLE SUPERIOR MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE MOUNTAIN VIEWTRIPLE • MOUNTAIN VIEWTPL.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
TRIPLE MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TPL.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Karl Swiss Quality
Room MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Boutique Hotel Karl Swiss Quality
100
reviews shown
Suzanne
Liked the location and breakfast but not having air conditioning as was advertised was stifling while area was experiencing near triple digits.
Cj
We had a very enjoyable stay at Boutique Hotel Karl in Lucerne. The location is excellent—right along the river and within easy walking distance of the Old Town, restaurants, and attractions. The room itself was beautiful, clean, and comfortable, and the staff was incredibly friendly and helpful throughout our stay.
There were a few downsides worth mentioning. We visited during a heat wave, and I didn't realize the hotel doesn't have air conditioning. Our fifth-floor room reached over 90°F (32°C) at night, even with all the fans running, so sleeping was pretty uncomfortable. If you're visiting during the summer, this is definitely something to keep in mind. There was also a large ceiling beam that made it awkward to get in and out of one side of the bed.
The breakfast was decent—not amazing, but certainly good enough to start the day. Parking was available, but the process was a little awkward and could have been better explained.
Overall, despite a few inconveniences, we really enjoyed our stay. The outstanding location, wonderful staff, and charming room made it a memorable experience. We'd happily stay here again, especially during cooler weather.
There were a few downsides worth mentioning. We visited during a heat wave, and I didn't realize the hotel doesn't have air conditioning. Our fifth-floor room reached over 90°F (32°C) at night, even with all the fans running, so sleeping was pretty uncomfortable. If you're visiting during the summer, this is definitely something to keep in mind. There was also a large ceiling beam that made it awkward to get in and out of one side of the bed.
The breakfast was decent—not amazing, but certainly good enough to start the day. Parking was available, but the process was a little awkward and could have been better explained.
Overall, despite a few inconveniences, we really enjoyed our stay. The outstanding location, wonderful staff, and charming room made it a memorable experience. We'd happily stay here again, especially during cooler weather.
Diane
Great stay. 15 min walk from train station along the lake. At the end of the main strip. Great building. We had a family suite that was suitable for our family. Staff was great. Breakfast was amazing.
Kalina
Clean room. Balcony. Basic amenities. Small shower.
George
Friendly staff
Mimi
The hotel is very clean and modern, staff helpful and friendly. Excellent breakfast including eggs, sausage, bacon, fruits, cereal, breads, coffee, tea, fruit juices, and much more. Central location, minutes to restaurants and shops, about a 15 min to main train station and boat piers
Danny
Great location and helpful staff.
mazdak
There is no AC, so in the heat wave of Europe, the rooms were so hot and the fans were not helpful.
George
Hotel was not what i expected. Altho beautiful views wth a balcony, balcony was dirty, no charm. Room extremely small for what you pay. Definitely not a charming place to stay. Hotel is, however, in a good location. Very nice & helpful staff.
Jennifer
The room was very clean, the breakfast was very filling and delicious, the staff was extremely helpful. The only complaint, which is not their fault, it would have been so nice to have air conditioner. We had plenty of fans though! Definitely recommend
Terresa
Best staff experience. Front desk was welcoming, helped with lunch/dinner suggestions and other activities. The room and bathroom were spacious and right on the River.
Melissa
My husband and I stayed at the hotel Karl overnight with our adult daughter going through Lucerne and then down to Italy. This hotel was wonderful- from the staff, to the location and amazing breakfast. There was a music festival which we had no idea about - but wow! Some really great music to listen to while walking around. Jump in the water right infront of the hotel and float down the river. What a great way to cool off n the very hot month of June. Highly recommend this hotel.
Lisa
This is truly a botique hotel located towards the end of the town center. There is no air conditioner, which was fine, just so people know, but they do provide fans. There is a buffet breakfast that is actually pretty good. Liz, who was there to greet us was very kind and helpful! The hotel is very close to the train station and very walkable to everything. Would stay again!
Keith
Further from town than expected.
Henry
This is a wonderful place to stay. Wonderful staff, delicious breakfast, quiet rooms and powerful shower. Close to the town area. Just be aware that there are no air conditioners. We stayed at the end of June. Just be prepared.
Xu
Bathroom is nice and clean. Breakfast is good. No AC in the room and use ceiling fan & floor fans…
Janet
our expectations of the hotel were high based on the reviews. Our experience did not match our expectations. My wife and I were assigned a triple room, which was more like a basic dorm or hostel room than a boutique hotel room. There was no standard shower head, which would have been OK if the height adjustment of the hand held shower attachment was operating correctly. It kept sliding down which was annoying. The sink closure broke at some point in our stay, so we had to bail out shaving water at night. When we notified the front desk staff of the sink situation, their response was tepid, almost unconcerned. The triple room we had was on the back side (not river side) of the hotel. It was warm so we wanted to open the window for the breeze. Since the hotel is home to a hotel management school of some kind, at times there were groups of students smoking on the patio right outside our window, which made for a terrible experience. As indicated in most reviews, the location is good, right on the river and close to restaurants. Would strongly suggest clarifying the type of room you want and whether you want a river view. Breakfast was average.
Laurie
The hotel is dated but well kept. Room was clean but HOT! No a/c. You can ask for a fan to go with the ceiling fan in the room. Breakfast was good but was the same every day. Pictures make it look much more elaborate. Good coffee, good shower.
MARK
We had a nice view of the river. The room was a typically small European type room, but clean and comfortable. The staff was exceptionally helpful, and the breakfast was very good.
Arthur
The description of this hotel is not clearly what it really is. Price was not inexpensive but rather moderate. No air con in a hot summer...just weird fans. Noisy street with windows open No in room refrigerator. No in room safe. Weird rule card that if you rinse out a shirt in your room you get a fine of 100 Swiss francs. Are staying in Switzerland...all over for 3 weeks...of the 6 hotels we are using...this so far is the worst. Like a lousy $50 motel in the USA...maybe worse.
richard
Construction at 6:20 am was our alarm clock
Ashley
great location, has everything you need, good option
Craig
Staff were very friendly. Location was great. Rooms were nice and spacious. All around great property and I would stay here again.
Suhsiang
Like: River view, located at a quiet area. clean dining room, very good breakfastand, good service too.
Dislike: bathroom with noisy ventilation fan and can't be turned off.
Dislike: bathroom with noisy ventilation fan and can't be turned off.
Kenneth
You cannot beat the location!!!! Not fancy but truly all you need as seemed 3 to 10 minute walk to old town, restaurants, pier, train station, certain sites, and more. Was very worroed about no AC but it was 83 went we were there and plenty of circulation and fans!!
eric
Front counter staff was excellent to work with coming and going.
Marissa
It was okay
Kathleen
Great boutique hotel in Old Town Lucerne. Walkable to all the sights, beautiful views of the Reuss River and Pilatus Mountain. Close to many restaurants. Wonderful stay!
Zenaida
La habitación estaba limpia, todos los días cambiaban nuestras toallas. El personal super amable y cerca de todo, restaurantes, atracciones y el centro histórico. Y tenía una vista espectacular al Río Reuss
PAUL
Position was perfect
View out of the window was perfect
View out of the window was perfect
Ruth
The location of the property was excellent, and our balcony room was very nice. We were a little surprised to discover that the hotel also functions as a hotel school with students currently in training. Providing this information ahead of time could be helpful for future guests. We also found the room’s key-lock system a little unusual, as locking the door from one side could potentially leave someone locked in or out, so additional explanation for guests may be helpful.
Kendra
Rooms were very clean and comfortable. Staff were extremely friendly and helpful. So glad parking was available and we were steps away from the old bridges and town
Donna
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Ronald
Excellent location with view of river. Outstanding breakfast and friendly staff
Margaret
Room was very small like a dorm room. No frills at all including plastic balcony chairs with no table. Breakfast was very loud and chaotic and watched employees use the same dirty cloth to wipe down tables chairs and food areas. No gloves when putting out food.
Sheets had hair on them and very frayed sheets. Very uncomfortable sleeping knowing it was not clean
I would but recommend this hotel.
Sheets had hair on them and very frayed sheets. Very uncomfortable sleeping knowing it was not clean
I would but recommend this hotel.
Charles
Only 3 parking spaces at hotel itself, so if you want to park at hotel make parking reservations ahead of time. There is a high rise parking lot a couple of blocks away.
Genette
Clean room, nice breakfast with both hot and cold food , stayed in May so no issue with not having ac
Don
This property was great with a view over looking the river. Staff was helpful and sincere. Rooms are clean and spacious. I had a superior quadruple with balcony. I enjoyed it vey much. The only downfall is the many steps and the uneven cobble stone pathways that I had to endure carrying and pushing my luggage to get to hotel from train station. Best way is to uber to hotel from train station.
Xiaofeng
We stayed one night at Boutique Hotel KARL, the location is very convenient, by the river, near bus stops and minutes from restaurants, shops and two historical bridges. Breakfast had a nice selection of items, staff were very friendly and helpful. The musegg walls are close by and worth a visit. The room fits all four of us very well, our 2 sons had a separate room with 2 twin bed, the rooms are heated and have ceiling fans. Overall, we really enjoyed our stay.
Thomas
Staff was outstanding! Friendly, courteous, and willing to answer all questions with a smile (Nel and a young lady). Room was updated, small but livable. The breakfast was very impressive with two outstanding, efficient gentleman. Food and drinks were very good.
Carri
Wonderful breakfast, helpful staff, perfect location. Very walkable!
Jeffrey William
Great location, just a short walk to Chapel bridge. Clean and friendly staff. Great breakfast. Lots of flies, so balcony time was limited. Flies not hotels fault, nature fault. Ha ha!
Sarah Leah
Make sure to get a room with a balcony overlooking the river - best reason to stay in this basic but nice hotel. Staff are sweet, breakfast is good, though we did have a moth infestation! There’s parking in rear suitable for tiny cars, public lot very close by for the rest. Minutes walk from central old town area and right near the tower and walk up to beautiful park and views
Arturo
Excelente localización y personal muy amable. Desayuno muy completo.
Glenn
Breakfast was very good. Front desk staff was exceptional. But the hotel is very noisy. The maids start vacuuming the hallways at 7:30am and carry on VERY loud conversations outside your door, so if sleeping is a priority, I would recommend someplace quieter.
ALEXANDER
Quiet. Near old town. Very friendly staff. Good service.
ALEXANDER
Very friendly staff. Nice location - near old town. Quiet. Great views - we choose the river view. Will come back. Delicious buffett breakfast.
MAY
We got 3 bedrooms suite. Place is very spacious and clean but floor squeaky a lot to the point we are afraid of waking the children and wouldn’t want to get up to use the bathroom at night.
Brenda
Friendly staff, comfy beds, delicious breakfast and great location right off the river. Just perfect!
Sonia
Great staff, beautiful room, great view of river and city.
Brenda
The staff was great! The room was clean! Breakfast was delicious and the location was perfect. Close to everything in Old Town, yet very quiet at night.
Umesh
Good stay very friendly
Joshua
Great room, staff, and location!
Robert
Friendly helpful staff, great location and good breakfast.
JAVIER
Friendly staff, Close to everything, Nice breakfast
Kathryn
Perfect stay in lucerne. The beds were very comfortable. Breakfast was amazing. The staff was super kind. Very spacious rooms.
Vinicius
Staff excellent, breakfast included and with a good variety. Well located.
Steven
Was great and clean
jeanette
Perfect location with wonderful view
Rebecca
Friendly staff and fantastic breakfast! Bed was super comfy!
Leni
Perfect location, excellent customer service
Steven
Good location, friendly and helpful reception staff and free breakfast. However……..we specifically booked this hotel and this particular room as the (only) photo from the balcony showed it having a view of the mountains, river, bridge and old town. We wanted to sit out with a bottle of wine as we were celebrating a special occasion. We were however given a room on the side of the hotel (see photo) facing a tall stone wall and only a side view of the river overlooking a large public car park and apartment blocks. To make matters worse there were 5 workmen repairing the wall just a few meters away which meant we couldn’t sit out. We were so disappointed and spoilt our special day. The lady on reception said she’d had quite a few similar complaints about this room. I am now pleased the photos have been updated showing the front and side views to prevent anybody else being misled but no apology was received from management, in fact he tried to say the new photos had always been there. Disappointing.
William
Clean, good breakfast choices, quiet, nice room, great view
WILLIAM
Great location, friendly staff.
Jaimie
It was further away from town than we had expected
geraldine
Large room, great view, full breakfast.
Hee
Perfect location in the old town but 10 mins walking distance away from busy town area. Very quiet at night time. Nice and neat room. Very kind staff. I will use the hotel again.
Fatima
Loved being access from Lake and walking distance from restaurants, shops and attractions. Good breakfast buffet, cozy environment.
SHARON
It was so close to all the sites. Nice location on the river.
Maria Edna
We had a Mountain View. It was awesome!
Cindy
Location great. Front counter so helpful in every way! Nice room!
Susan
Clean rooms, comfortable bed, excellent breakfast included with room. Located slightly past the second wooden bridge so it is slightly outside of tourist traffic, so nice and quiet while still very walkable. Would return!
Amanda Tate
A wonderful stay.
This was a wonderful stay. We enjoyed spending evenings on our balcony overlooking the River. The free breakfast was delicious and plentiful. Our bed was comfy and the shower was a good size and easy to figure out. This hotel is located at the far end of old town, but it was very walkable. We loved the mill bridge and the Mühlenplatz area.
Bao Ngoc
Staff friendly, very nice mountain and lake view from the room window….
Eleonor
Highly recommended
Gedgit
Great location and a great view
Lakshmi Jyothi
Too expensive, nice facility
Josh
Great location right on the river! In walking distance to pretty much everything in the city.
Julie
No services. Had to pay for coffee and had to check in and out on a machine
Dawn
The hotel was nice, very clean and updated, and in a fairly quiet location. The hotel was thoughtful in the planning of the room-- a fan was provided in addition to the built-in ceiling fan, extra and different weight blankets than what was already on the bed, black-out shutters, screened windows, and plenty of glasses. I would recommend this hotel.
Steve
Close to everything, but just far enough to be really quiet at night
Marcia
Very nice clean property. Staff were very accommodating
Charles
When I go to Europe I look for safe neighborhood and clean. As I am not spending time in the room, I don't really care about amenities such as a pool, bar, etc. This hotel was good for the price but very bare bones. No air conditioning (which was not too bad in September) but there was no place to charge electronics (adapters did not fit in outlets) which is difficult in the 21sr century. Also, guests need to note that the reception desk closes at night so if you have an issue (we did NOT) it has to wait until morning. Location was excellent and walkable to everything including train station and meeting place for any excursions and very clean. Front door to building is locket at night.
Robert H
Average Hotel Further Away From Old Town Sites
Staff was friendly and helpful. The room was clean but not air conditioned. The distance to attractions was much further than the minutes shown on Hotels. com listing. For instance, the walking time to Chapel bridge was at least double the time shown on Hotels.com's site. The hotel is in Old Town but at the edge far away from Chapel bridge. The rooms were clean but \"tired\" with no place to sit except the beds and the desk chair.
Nirav
It was good for the cost.
Verified traveler
Great location, good breakfast and very comfy room. It can become hot given they dont have AC , the fan worked well for me though.
Bruce
Good staff.
Sreenivasa
There is no AC, if the windows are opened, there are lot bugs coming in to room. Room is average.
deepak
All good
Philipp
4
Ron
Excellent ⭐⭐⭐⭐⭐
Very good hotel with excellent staff.
John
A very nice hotel in an excellent location. Very professional staff.
Rajesh
Great location by the river. Quick bus ride from the Lucerne train station.
Shree
Loved the property. It’s beautiful and in a very nice location and close to everything . The staff were super friendly and helped with lot of information. Must stay if you are in this city !!
Eugene
Great location. The weather was perfect, however I forgot to notice that there wasn't any air conditioning. Ceiling fans and floor fans did the job plus you could open the windows.
Marla
Everything was wonderful. Rose at the front desk was welcoming & extremely helpful & kind. Rooms were clean & spacious. Complimentery breakfast was amazing!
Angela
This is not a hotel, its a school and you will be a case study. The area is unsafe for a solo female traveler. The online pictures do not match the actual hotel. The hotel room looks like a college dorm room. The area is very dark and dim with sketchy people around. The curtains do not completely close on the window, the screen door to the balcony is flimsy and not secure, the door key barely works. Upon check-in I was standing out in the rain for over 15 mins as there was no way to enter the building. There was nobody there from 10 pm to 7 am with nobody to address any issues or safety concerns. I left the hotel as I didnt feel comfortable sleeping there. I messaged the hotel about my safety and security concerns and they not only refused to provide me with a refund, they totally ignored my complaint and didnt have the decency to respond. I would discourage anyone from booking here as the amount you pay is totally not worth what you get. This hotel is a complete tourist trap and they will take your money without offering anything in return.
wasif
Location is good but rooms are small and there is no AC
Farzana
The family room was very spacious for our family of 5. Everything is nearby. The view from room was amazing. Breakfast was good.
Location & surroundings
Boutique Hotel Karl Swiss Quality
St Karliquai 12, Lucerne, Switzerland
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Boutique Hotel Karl Swiss Quality
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